2012 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 685 owner complaints filed for this model year. This is the 5th highest complaint count among 21 Equinox model years with reports.
Of the 2012 reports, 16 involved a crash and 6 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seats, front assembly, power adjustJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Campaign 14V447000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsOct 19, 2011
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES, MANUFACTURED FROM JULY 18, 2011, THROUGH SEPTEMBER 6, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 138, "TIRE PRESSURE MONITORING SYSTEM" (TPMS). THE TIRE PRESSURE MONITORING SYSTEM IS DESIGNED TO ILLUMINATE THE TIRE PRESSURE WARNING LIGHT WHEN THE PRESSURE IN A TIRE IS 25% BELOW THE RECOMMENDED COLD TIRE PRESSURE. ON THESE VEHICLES, THE LIGHT WILL NOT ILLUMINATE UNTIL THE TIRE PRESSURE IS MORE THAN 25% BELOW THE RECOMMENDED COLD TIRE PRESSURE.
UNDERINFLATED TIRES CAN RESULT IN TIRE OVERLOADING AND OVERHEATING, WHICH COULD LEAD TO A BLOWOUT AND POSSIBLE CRASH. THE RESULTING CRASH COULD CAUSE SERIOUS INJURY. UNDERINFLATED TIRES CAN ALSO RESULT IN PREMATURE OR IRREGULAR WEAR, POOR HANDLING, AND POOR FUEL ECONOMY.
GM DEALERS WILL UPDATE THE BODY CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 9, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
Campaign 11V511000 on NHTSA.gov
Representative owner complaints
685 reports, newest first.
Engine, Jan 16, 2018, fire
RECENTLY MY CAR CAUGHT ON FIRE WHILE MY HUSBAND AND I WERE DRIVING. WE OWN A 2012 EQUINOX 2.4L. WE DIDN'T KNOW UNTIL NOW THAT THIS ENGINE IS KNOWN FOR HAVING EXTREME ISSUES WITH A PCV VALVE AND BECAUSE OF THIS DESIGN FLAW THE VALVE GETS CLOGGED UP. IT MAKES YOUR ENGINE BUILD UP PRESSURE AND THEN A CRANKCASE SEAL BLOWS (IN OUR CASE IS WAS THE REAR). THIS IS SOMETHING KNOWN TO GM. THERE IS A SERVICE BULLETIN OUT FOR THIS BUT GM WON'T COVER IT. WE MEET ALL THE QUALIFICATIONS AND THEY STILL WON'T COVER IT. THERE ARE SO MANY PEOPLE OUT THERE ALL OVER THE INTERNET POSTING ABOUT THE SAME PROBLEM AND GM WON'T HELP THEM EITHER.
Engine, Jan 10, 2018
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED. THE VEHICLE WAS THEN TOWED TO BURKE MOTOR GROUP (227 BAYBERRY DR, CAPE MAY COURT HOUSE, NJ) WHERE IT WAS DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.
Engine, Jan 9, 2018
I WAS ON MY LUNCH BREAK AT MY WORK, PARKED IN THE PARKING LOT WITH MY VEHICLE ON AND RUNNING. ALL OF A SUDDEN, MY VEHICLE SHUTS OFF AND WILL NOT TURN ON. COME TO FIND OUT IT'S SOMETHING TO DO WITH MY ENGINE. THE VEHICLE ONLY HAS 105,654 MILES ON IT AND HAD OIL. ONE PROBLEM WE KNOW SO FAR IS THAT THIS PARTICULAR ENGINE BURNED THROUGH OIL LIKE IT WAS NOTHING. I HAVEN'T EVEN OWNED THE CAR FOR A YEAR AND THIS HAPPENED. I'M HOPING THAT THIS ISN'T A WIDE SPREAD ISSUE.
Power train, Jan 9, 2018
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SHUT DOWN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 122,000.
Electrical system, Engine, Jan 8, 2018
SINCE I PURCHASED THE VEHICLE IN SEPTEMBER 2014 I HAVE HAD THREE INSTANCES WHERE THE CAR HAS STALLED WHILE DRIVING. TWICE IT WAS RELATED TO CAM SENSORS AND A CHECK ENGINE LIGHT CAME ON. THIS MOST RECENT TIME ON 1/5/2018 THE CAR WAS IDLING FUNNY AND STALLED OUT NO LIGHTS ON DASH. I JUST GOT AN OIL CHANGE ONE WEEK PRIOR. AS I WAS TRYING TO MAKE IT TO MY MECHANIC I HEARD AN AWFUL NOISE FROM THE ENGINE I HAD NEVER HEARD BEFORE. I JUST BARELY MADE IT TO THE MECHANIC. IT STALLED AT EVERY RED LIGHT ON MY WAY THERE....BUT WHEN I GOT THERE AND THEY HOOKED UP THE COMPUTER WITHOUT A CHECK ENGINE LIGHT ON A MESSAGE POPPED UP ON THE DASH THAT SAID LOW OIL PRESSURE. I HAD ONLY ONE QUART OF OIL IN THERE AND LIKE I SAID I JUST HAD THE OIL CHANGED ONE WEEK PRIOR. IN THE PAST I HAD TAKEN IT TO VALVOLINE IN BETWEEN OIL CHANGES FOR TOP OFFS BECAUSE THAT TICKING/RATTLING SOUND WHEN THE OIL IS LOW WAS HAPPENING. THEY RECENTLY TOLD ME THE EQUINOX IS NOTORIOUS FOR HIGH OIL CONSUMPTION AND OWNERS ARE HOPING FOR A RECALL. I HAVE CONSISTENTLY LOOKED FOR LEAKS BECAUSE THAT SEEMS TO BE MY LUCK WITH CARS. I NEVER SAW ONE UNTIL THE OTHER DAY AND IT APPEARS TO BE A REAR SEAL AS IT LEAKS ALMOST AT THE RATE OF AN OIL CHANGE DRAIN, BUT I WON'T ACTUALLY KNOW FOR SURE UNTIL THEY TAKE THE ENGINE APART. I AM BEYOND FRUSTRATED BECAUSE OF COURSE MY WARRANTY ON THE VEHICLE WAS UP ABOUT 3500 MILES AGO AND THIS IS CLEARLY A VERY EXPENSIVE REPAIR THAT ISN'T AT THE FAULT OF THE DRIVER BUT RATHER THE MANUFACTURER. ADDITIONALLY, I'M DRIVING A NEWBORN AND TWO OTHER CHILDREN AROUND IN A CAR THAT WILL RANDOMLY STALL OR POTENTIALLY COMBUST DUE TO ENGINE FAILURE AS A RESULT OF LACK OF OIL WITH NO WARNING FROM THE COMPUTER SYSTEM IN THE VEHICLE. THIS HAS HAPPENED IN THE VEHICLE MULTIPLE TIMES IN 3 YEARS ROUGHLY EVERY 25-30K MILES.
Engine, Visibility/wiper, Jan 4, 2018
2012 CHEVY EQUINOX WAS MAKING A KNOCKING NOISE TOOK IT TO MY MECHANIC. IT WAS OUT OF OIL BEFORE MY OIL CHANGE WAS DUE. I HAD 1000 MILES LEFT BEFORE MY OIL CHANGE. THIS IS THE SECOND TIME THIS HAS HAPPENED WITHIN 6 MONTHS. CONTACTED GMC TODAY GOT S CASE NUMBER BUT HAVE TO WAIT FOR IT TO HAPPEN AGAIN AND TAKE IT TO A GMC DEALER FOR A DIAGNOSTIC TEST. THEN TODAY DURING A SNOW STORM MY WINDSHIELD WIPERS JUST STOPPED WORKING IT WAS A MESS TRYING TO GET HOME MAKING FREQUENT STOPS BECAUSE OF VISIBILITY.GMC SAID THERE ARE NO RECALL FOR THAT OR THE OIL CONSUMPTION BUT I SEE SO MANY COMPLAINTS ONLINE ABOUT ALL THESE ISSUES. NOT TO ADD THE PAINT IN THE INSIDE OF THE CAR DOORS AND TRUNK DOORS ARE RUSTING. THIS IS MY LAST GMC CAR GOING BACK TO HONDA.
Visibility/wiper, Dec 28, 2017
WHILE DRIVING AT OR AROUND 30 MPH ON A CITY STREET A POP WAS HEARD IN THE BACK OF THE CAR. AFTER PARKING, TO ASSESS WHAT HAPPENED, THE RIGHT QUARTER GLASS WAS FOUND TO HAVE SHATTERED, YET IT STAYED IN THE FRAME. TWO WEEKS PRIOR, THE CAR HAD BEEN IN A MINOR REAR-END BUMPER COLLISION WHICH LEFT MINIMAL SCRATCHES
Power train, Engine, Dec 13, 2017
MY 2012 CHEVY EQUINOX COMPLETELY SHUT OFF, WITHOUT ANY WARNING, WHILE I WAS DRIVING. NO CHECK ENGINE LIGHT, NO OIL WARNING, NOTHING. THE VEHICLE JUST DIED, IN THE MIDDLE OF THE ROAD AND WOULDN'T RESTART. IT HAS LESS THAN 50,000 MILES ON IT. I HEARD A KNOCKING/RATTLING FROM THE ENGINE IN SEPT., CHECKED THE OIL & IT WAS BONE DRY! ACCORDING TO LETTER 16118 FROM GM, I WAS TO TAKE MY VEHICLE TO A DEALERSHIP IF THIS HAPPENED. I DID, AND STARTED THE OIL CONSUMPTION TEST. GOT OIL TESTED 2 TIMES, ONCE IT WAS FINE, THE NEXT TIME IT WAS LOW. THE 3RD TIME I GOT IT CHECKED WAS WHEN IT WAS TOWED IN FROM MY EXPERIENCE LISTED ABOVE. I WAS A QUART LOW. NOW I HAVE A BLOWN-UP ENGINE AND THE DEALERSHIP WANTS ME TO PAY $750.00 FOR THEM TO TAKE APART THE ENGINE TO FIGURE OUT THE CAUSE. I'M ABSOLUTELY DISGUSTED WITH THIS ENTIRE SITUATION. GM KNOWS ABOUT THIS ISSUE AND IT'S A HUGE SAFETY CONCERN! I DON'T KNOW HOW GM CAN SIT BACK AND LET THEIR FAULTY VEHICLES BE DRIVEN ON OUR ROADWAYS PUTTING SO MANY PEOPLE IN DANGER! I DRIVE 40 MILES DAILY TO AND FROM WORK IN RUSH HOUR TRAFFIC. CAN YOU IMAGINE THE DAMAGE THAT WOULD HAVE BEEN DONE TO MYSELF AND OTHERS IF THIS HAPPENED DURING THOSE TIMES? MYSELF OR OTHERS COULD HAVE BEEN SERIOUSLY INJURED OR KILLED! IS THAT WHAT IT'S GOING TO TAKE TO MAKE GM RECALL THESE VEHICLES?! AND GM JUST SUGGESTS AN OIL CONSUMPTION TEST, THAT TAKES MONTHS AND MILES TO DIAGNOSE?! ALL WHILE LETTING PEOPLE DRIVE THEIR DRIVE UNSAFE VEHICLES?! GM NEEDS TO STEP UP AND MAKE A RECALL FOR THIS. STOP PUTTING SO MANY PEOPLE AT RISK FOR SOME VERY DANGEROUS SITUATIONS! THE DAY I CAME IN TO THE CHEVY DEALERSHIP WITH THIS COMPLAINT, THEY SHOULD HAVE TAKEN MY SAFETY AND OTHERS SAFETY INTO CONSIDERATION. THEY SHOULD HAVE HAD INSTRUCTIONS FROM GM TO INSPECT MY VEHICLE FREE OF CHARGE AND THEY SHOULD HAVE FIXED IT FREE OF CHARGE BECAUSE IT'S OBVIOUSLY A MANUFACTURING DEFECT.
Engine, Fuel/propulsion system, Nov 30, 2017
HAD MY CAR IN 3 TIMES IN THE LAST 6 MONTHS FOR WORK DONE. HAD THE MAIN REAR OIL SEAL REPLACED ALONG WITH THE CATALYTIC CONVERTERS FIRST TIME, SECOND TIME WAS AFTER I PICKED UP HAD TO TAKE IT BACK IN DUE TO A SEAL LEAKING AND LETTING EXHAUST INTO THE CABIN OF THE CAR WHERE THEY HAD THE CAR FOR OVER A WEEK BEFORE THEY EVEN CALLED ME BACK, THEN FINALLY THE THIRD HAD TO TAKE IT BACK IN ON NOV 13, 2017 DUE TO ANOTHER OIL LEAK IN THE CAR COMING FROM THE FRONT CRANKSHAFT SEAL. IT TOOK THE DEALER 10 DAYS AFTER I TOOK IT IN BEFORE I HEARD ANYTHING ON WHAT THE PROBLEM WAS. I HAVE BEEN WITHOUT A CAR FOR THE PAST 18 DAYS AND NO OFFER OF A LOANER OR ANYTHING. THIS IS A LITTLE RIDICULOUS IN THAT THESE OIL LEAKS SEEM TO COME FROM THE SAME PROBLEM OF A PLUGED PCV VALVE CAUSING TO MUCH PRESSURE BUILD UP IN THE ENGINE AND CAUSES THE SEALS TO LEAK. ALL THE WORK WAS DONE UNDER WARRANTY, EXCEPT THE WORK ON THE FRONT CRANKSHAFT SEAL WHICH THEY WANT TO CHARGE ME FOR THE WORK. I HAVE ALSO HAD A CHECK ENGINE LIGHT ON THAT THEY SAID WAS FIXED WHEN THE REPLACED THE MAIN REAR OIL SEAL, BUT OBVIOUS IT DID NOT AND NOW THEY SAY IT HAS TO DO WITH THE EVAP SYSTEM. WHICH IS ONE THING I TOLD THEM WHEN I TOOK THE CAR IN THE FIRST TIME I TOOK IT IN.
Visibility/wiper, Nov 30, 2017
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING, BOTH OF THE WINDSHIELD WIPERS MADE A TICKING NOISE AND THEN FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO SUBURBAN CHEVROLET ((503) 668-5555, 36936 US-26, SANDY, OR 97055) WHERE IT WAS DIAGNOSED THAT THE BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHERE IT WAS CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS PROVIDED CASE NUMBER: 8-3523338406. THE FAILURE MILEAGE WAS 94,983.
Engine, Nov 30, 2017
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING 15 MPH, THE RPMS FLUCTUATED AND THE ENGINE FAILED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT INJECTOR SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED, BUT WAS TAKEN TO SANDMAN BROTHERS, INC. (56 E BROADWAY ST, SHELBYVILLE, IN 46176 (317) 392-3271) FOR A SECOND DIAGNOSIS. THE MANUFACTURER WAS CONTACTED AND STATED THAT CHEVROLET COULD NOT ASSIST BECAUSE THE VEHICLE WAS NOT UNDER SPECIAL COVERAGE. THE FAILURE MILEAGE WAS 67,000.
Other or unspecified, Engine, Nov 30, 2017
CAR ENGINE STUMBLED 5 TIMES THIS YEAR WHILE DRIVING IN THE CITY WHILE IN MOTION 35-45 MPH. WOULDN'T ACCELERATE. FEELS LIKE IT STAYS STUCK AND WONT MOVE. LAST INCIDENT 1 NOV 2017.
Air bags, Nov 27, 2017, crash
"TAKATA RECALL" AIRBAG WAS EJECTED BUT IT WAS DEFLATED, OFFERING NO PROTECTION UPON IMPACT. VEHICLE WAS IN MOTION GOING STRAIGHT, GOING LESS THAN 30MPH SLOWING DOWN, WHEN VEHICLE IMPACTED ANOTHER CAR IN FRONT.
Power train, Nov 11, 2017
VEHICLE HAS A SEVERE OIL LEAK CAUSED BY DEFECTIVE REAR MAIN SEAL. IT ONLY HAS 75000 MILES ON IT.
Other or unspecified, Nov 9, 2017
MAJOR OIL CONSUMPTION CAUSING PARTS TO BREAK IN VEHICLE AND ENGINE TO GO. WAS TOLD BY DEALERSHIP THAT WHEN IT GOES YOU CAN BE STRANDED IN THE MIDDLE OF THE ROAD AND UNABLE TO MOVE VEHICLE AS IT WILL NOT RUN AT ALL. SPECIAL SERVICE VEHICLES ONLY GOOD FOR VEHICLES UNDER 120,000 MILES, BUT MANY PEOPLE RECEIVED LETTERS AFTER THAT MILEAGE. WAS TOLD TODAY BY A CHEVY DEALERSHIP IT WAS UNSAFE TO CONTINUE TO DRIVE MY VEHICLE UNLESS IT WAS FIXED. FIX IS OVER 1200 UNLESS IT TOTALLY RUINS YOUR VEHICLE OR GETS YOU KILLED WHEN THE VEHICLE STOPS IN THE MIDDLE OF THE ROAD. VEHICLE WAS TAKEN IN LONG BEFORE PROBLEMS ACTUALLY OCCURRED, BUT WAS TOLD BECAUSE IT WAS A LITTLE OVER MILEAGE IT COULD NOT BE FIXED.
Electrical system, Engine, Nov 7, 2017
MY 2012 EQUINOX IS CURRENTLY DEAD AT A CHEVY DEALERSHIP. HERE IS THE HISTORY: ON OCTOBER 20, 2017 THE ENGINE OF MY 2012 EQUINOX BLEW AT 109,866 MILES WHEN KEY WAS TURNED. THE ENGINE BLEW BECAUSE WAS ABSOLUTELY NO OIL IN MY ENGINE AND NO LEAKS WERE PRESENT. I DID NOT SEE ANY LIGHTS SAYING THERE WAS AN OIL PROBLEM. IN FACT, MY DASHBOARD READ THAT I HAD ENOUGH OIL BEFORE THE NEXT OIL CHANGE WAS NEEDED. I RECENTLY PURCHASED AN OIL CHANGE ON SEPTEMBER 15, 2017 AT 108,500 MILES. I PROVIDED THE RECEIPT TO DEALERSHIP. I HAVE ALWAYS GOTTEN REGULAR OIL CHANGES. RECENTLY I HAD TO GET OIL CHANGES AND CHECKS MORE FREQUENTLY THAN GM RECOMMENDS DUE TO OIL MISSING FROM MY VEHICLE FOR NO APPARENT REASON OR EXPLANATION. BECAUSE I HAD TO PUT IN SO MUCH OIL, I WOULD OFTEN TAKE MY CAR IN FOR AN OIL CHANGE AT A LOCAL OIL CHANGE BUSINESS OR REQUEST MY FATHER TO CHANGE/ADD OIL INTO MY VEHICLE. I TRAVEL AROUND SE MI AND RELY ON MY VEHICLE FOR WORK, SO I DO NOT HAVE THE TIME OR EXTRA FUNDS TO MAKE AN APPOINTMENT TAKE MY VEHICLE INTO THE DEALERSHIP FOR MONTHLY OIL CHANGES AND TOP-OFFS (SEE BELOW). FEBRUARY 10, 2017 - OIL CHANGED MARCH 14, 2017 - OIL CHANGED APRIL 26, 2017 - OIL ADDED MAY 18, 2017 - OIL CHANGED JUNE 1, 2017 - OIL ADDED JUNE 30, 2017 - OIL CHANGED JULY 8, 2017 - OIL ADDED AUGUST 3, 2017 - OIL ADDED AUGUST 15, 2017 - OIL CHANGED AUGUST 28, 2017 - OIL ADDED SEPTEMBER 15, 2017 - OIL CHANGED AT 108,500 MILES OCTOBER 20, 2017 - ENGINE BLEW AT 109,866 MILES, WITHOUT ANY INDICATION THAT ENGINE NEEDED TO BE SERVICED, OIL WAS LOW, ETC. IN FACT, MY DASHBOARD SHOWS THAT I HAVE AMPLE OIL LIFE LEFT IN MY ENGINE BEFORE OIL NEEDS TO BE CHANGED. I HAVE A FEW RECEIPTS FOR THESE SERVICE DATES.
Engine, Nov 1, 2017
WE RECEIVED A "SATISFACTION" LETTER REGARDING THE OIL CONSUMPTION AND STABILITY LIGHT ON THIS VEHICLE. THE ENGINE BURNS OIL CONSTANTLY AND THE 2D CYLINDER MISFIRES DUE TO THIS. THE CAR HAS GONE INTO "LIMP" MODE SEVERAL TIMES AND WHEN IT DOES IT IDLES EXTREMELY HIGH AND WE HAVE TO TAKE THE WATER OUT OF THE RESERVOIR AND CHANGE THE SPARK PLUG IN ORDER FOR THE CAR TO "RESET". THIS IS NOT A "SATISFACTION" ISSUE; IT'S A SAFETY ISSUE AND WHEN I ADDRESSED THIS WITH CHEVY I WAS TOLD BECAUSE MY CAR HAS OVER 150K ON IT THAT IT DOES NOT QUALIFY FOR THE FIX OR REIMBURSEMENT. IF THIS WAS TRULY A SATISFACTION ISSUE I WOULD AGREE, HOWEVER A CAR THAT ROUTINELY GOES INTO "LIMP" MODE, IDLES EXTREMELY ROUGH AND BURNS OVER A QUART OF OIL EVERY WEEK QUALIFIES AS A SAFETY ISSUE TO ME. THIS PAST WEEKEND I HAD MY DAUGHTER AND GRANDDAUGHTER IN MY CAR ABOUT 1 HOUR FROM THE HOUSE WHEN IT HAPPENED AGAIN. IF TOOK ALMOST 2 HOURS TO GET HOME AND WHEN MY HUSBAND LOOKED AT THE CAR HE'S NOT SURE HIS "STANDARD" FIX WILL WORK THIS TIME AND WE'RE NOW FACED WITH AN UNEXPECTED PURCHASE OF EITHER A NEW CAR OR BEING REQUIRED TO SPEND SEVERAL THOUSANDS OF DOLLARS FOR A NEW ENGINE. THIS GOES BEYOND ANY SATISFACTION ISSUE THAT I'M AWARE OF AND HAVING TO DRIVE LESS THAN 40 MILES AN HOUR TO GET HOME IN BAD WEATHER WITH MY DAUGHTER AND GRANDDAUGHTER, WHO IS 18 MONTHS OLD IS SAFETY, NOT SATISFACTION. I DO HAVE THE LETTERS FROM CHEVY AND MY RESPONSE IF YOU ARE INTERESTED IN REVIEWING. THANK YOU
Visibility/wiper, Oct 25, 2017
I WAS GOING 60 MPH ON THE HIGHWAY IN HEAVY RAIN AND MY WIPERS WENT OFF TO THE SIDE OF THE WINDSHIELD AND STOPPED WORKING, LEAVING ME STRANDED ON THE SHOULDER OF THE HIGHWAY. I WAS LUCKY THAT I MADE IT TO THE SHOULDER. IT WAS DARK OUT IN POURING RAIN WITH SEMI TRUCKS ALL AROUND ME. THIS HAPPENED LAST NIGHT, SO MY CAR IS STILL WAITING FOR REPAIR.
Engine, Oct 24, 2017
EXCESSIVE OIL CONSUMPTION, STALLING, REDUCED POWER ENGINE LIGHT CONTATLY COMING ON.
Electronic stability control (ESC), Engine, Oct 18, 2017
EVERY TIME I STOP AT A STOP LIGHT OR A STOP SIGN MY CAR WILL START IDLING REALLY BAD AND WILL COME UP WITH THE CODE ENGINE STABILITY. IF I DO NOT PUT IT IN NEUTRAL THE CAR WILL STALL. IT DOES HAVE 131000 MILES ON IT AND I HAD TO REPLACE THE MANIFOLD TWICE AND THE TIMING BELTS, UPSTREAM 02 SENSOR AND HAVE HAD MY MECHANIC LOOK AT IT THREE TIMES. EVERY TIME HE HAS REPLACES SOME DIFFERENT SENSORS AND FOR THE FIRST FEW DAYS MY CAR WILL RUN THEN IT WILL PROGRESSIVELY GET WORSE AND I HAVE TO PUT MY CAR IN NEUTRAL TO GET IT TO STOP BUT EVEN IN NEUTRAL IT WILL STILL IDLE.
Visibility/wiper, Oct 17, 2017
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH, THE WINDSHIELD WIPERS STOPPED WORKING. THE VEHICLE WAS TAKEN TO HAWKS CHEVROLET IN BEESVILE, ILLINOIS WHERE THE TRANS-MOTOR WAS REPLACED IN RELATION TO THE WINDSHIELD WIPERS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
Fuel/propulsion system, Oct 17, 2017
LACK OF ACCELERATION WHEN COMING OFF IDLE CONDITIONS, STALLS WHEN I PULL OUT INTO TRAFFIC, , OIL CONSUMPTION, DRIVES ROUGH
Visibility/wiper, Oct 11, 2017
ON MAY 21, 2017 WHILE DRIVING STRAING DOWN I-94 AT 70MPH IN DOWNPOUR THE BUSHING ON MY WINDSHIELD WIPER TRANSMISSION GAVE WAY, CAUSING MY WINDSHIELD WIPERS TO MALFUNCTION (WINDSHIELD WIPER ARMS FLEW OFF TO THE SIDE OF MY CAR, WINDSHIELD WIPERS WOULD NOT ENGAGE IN MOVEMENT). MY VISIBILITY WAS IMPAIRED REQUIRING ME TO CAREFULLY NAVIGATE TO THE SHOULDER OF THE ROAD (HUSBAND & 2 SMALL CHILDREN AS PASSENGERS). I HAD TO WAIT UNTIL THE RAIN STOPPED TO SAFELY DRIVE. MY HUSBAND ATTEMPTED TO REPAIR THE PROBLEM BY REPLACING IT WITH A BUSHING FROM AUTOZONE. UNFORTUNATELY, THE REPLACEMENT BUSHING ALSO GAVE WAY & ON FRIDAY, OCTOBER 6, 2017 THE EVENT OCCURRED AGAIN WHILE DRIVING 55MPH ON M-106. AGAIN, I HAD TO PULL OF TO THE SIDE OF THE ROAD TO WAIT FOR THE RAIN TO CLEAR. WE HAD SERVICE REPAIR DONE AT NORM'S AUTOMOTIVE IN SOUTH LYON WHERE HE REPLACED THE ENTIRE TRANSMISSION ASSEMBLY ($400 IN REPAIRS). THERE IS A RECALL ON THIS SAME ISSUE IN CANADA, INCLUDING ONTARIO, WITH A WORK AROUND THAT ENTAILS PLUGGING A DRAIN HOLE & DRILLING A NEW DRAIN HOLE ABOVE THE CURRENT LOCATION TO PREVENT INCLEMENT WHETHER FROM CORRODING THE BUSHING ON THE WINDSHIELD WIPER TRANSMISSION. GENERAL MOTORS HAS DETERMINED THAT THIS ISSUE IS NOT "STATISTICALLY SIGNIFICANT" IN MICHIGAN.
Power train, Fuel/propulsion system, Oct 9, 2017
AFTER STARTING VEHICLE AND PUTTING INTO DRIVE, THE ELECTRONICS OF THE CAR SHUT OFF (THE RADIO, AIR CONDITION, SCREEN, POWER STEERING, ETC) AND THE CAR WOULD NOT ACCELERATE. THE VEHICLE WAS RE-STARTED; HOWEVER, THE SAME ISSUE OCCURED SEVERAL TIMES IN A ROW. THE VEHICLE WAS MOVED TO A PARKING LOT. THE VEHICLE WAS TOWED TO A CHEVROLET DEALERSHIP AND THE DEALERSHIP SERVICE DEPARTMENT CALLED TO INFORM THAT THE FUEL PUMP WAS LEAKING INTO THE FUEL OIL CRANKCASE (WHICH IS A KNOWN ISSUE WITH THE 2010 AND 2011 CHEVROLET EQUINOX AND THERE IS AN EXISTING RECALL FOR THIS ISSUE).
Suspension, Sep 28, 2017
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE HAULING THE VEHICLE WITH A ROAD MASTER ALL TERRAIN TOW BAR, THE VEHICLE WOBBLED OUT OF CONTROL. THE VEHICLE WOBBLED AT ANY SPEED. THE CONTACT HAD THE ROAD MASTER ALL TERRAIN TOW BAR INSPECTED AT AN UNKNOWN AUTHORIZED ROAD MASTER LOCATION AND THE VEHICLE'S FRONT END WAS ALSO ALIGNED AT AN UNKNOWN AUTHORIZED DEALER. THE CONTACT WAS INFORMED THAT THE TOW BAR WAS NOT DEFECTIVE AND THERE WAS NOTHING WRONG WITH THE VEHICLE'S ALIGNMENT. THE CONTACT BELIEVED THAT THE WOBBLING WAS BECAUSE THE VEHICLE WAS A FOUR CYLINDER AND CAUSED THE POWER STEERING TO BE UNSTABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000.