2012 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 685 owner complaints filed for this model year. This is the 5th highest complaint count among 21 Equinox model years with reports.
Of the 2012 reports, 16 involved a crash and 6 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seats, front assembly, power adjustJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Campaign 14V447000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsOct 19, 2011
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES, MANUFACTURED FROM JULY 18, 2011, THROUGH SEPTEMBER 6, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 138, "TIRE PRESSURE MONITORING SYSTEM" (TPMS). THE TIRE PRESSURE MONITORING SYSTEM IS DESIGNED TO ILLUMINATE THE TIRE PRESSURE WARNING LIGHT WHEN THE PRESSURE IN A TIRE IS 25% BELOW THE RECOMMENDED COLD TIRE PRESSURE. ON THESE VEHICLES, THE LIGHT WILL NOT ILLUMINATE UNTIL THE TIRE PRESSURE IS MORE THAN 25% BELOW THE RECOMMENDED COLD TIRE PRESSURE.
UNDERINFLATED TIRES CAN RESULT IN TIRE OVERLOADING AND OVERHEATING, WHICH COULD LEAD TO A BLOWOUT AND POSSIBLE CRASH. THE RESULTING CRASH COULD CAUSE SERIOUS INJURY. UNDERINFLATED TIRES CAN ALSO RESULT IN PREMATURE OR IRREGULAR WEAR, POOR HANDLING, AND POOR FUEL ECONOMY.
GM DEALERS WILL UPDATE THE BODY CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 9, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
Campaign 11V511000 on NHTSA.gov
Representative owner complaints
685 reports, newest first.
Structure, Sep 28, 2017
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, THE CONTACT NOTICED THAT THE ENTIRE FRAME AND THE UNDERCARRIAGE WERE FRACTURED AND HAD HOLES. THE VEHICLE WAS TAKEN TO THE DEALER (TURNER BUICK GMC, 612 E MAIN ST, NEW HOLLAND, PA 17557) AND THE CONTACT WAS INFORMED THAT THE REPAIR WOULD COST APPROXIMATELY $9,600. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-790-5600 AND STATED THAT GMC REFUSED TO COVER THE EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 59,559.
Engine, Fuel/propulsion system, Sep 12, 2017
OIL CONSUMPTION TEST SHOWED MOTOR USING OIL BEFORE 1000 MILES.I HAD PURCHASED AN ADDITIONAL WARRANTY BUT IT ISN'T WORTH THE PAPER IT'S WRITTEN ON.I HAVE LOOKED OVER OTHER COMPLAINTS ONLINE ABOUT THESE CARS AND THERE ARE NUMEROUS COMPLAINTS ON THIS ISSUE WITH THIS CAR. HAVE ALSO HAD TO REPLACE GAS CAP TWICE ON THE CAR SO THE ENGINE LIGHT WOULD STAY OFF
Fuel/propulsion system, Aug 28, 2017
MY CAR WILL NOT START WHEN I FILL IT WITH GAS. I HAVE TO PUSH THE GAS PEDAL TO THE FLOOR TO MAKE IT START AND THEN REV THE ENGINE SEVERAL TIMES OR IT WILL DIE AGAIN. IT WAS ALSO DYING AT STOP LIGHTS OR STOP SIGNS UNLESS I PUT IT IN NEUTRAL AND REVVED THE ENGINE. IT ALSO HAS STALLED WHEN INITIALLY TAKING OFF ONCE.
Visibility/wiper, Aug 14, 2017
WHILE DRIVING HE VEHICLE IN A POURING RAIN THE WIPERS STOPPED WORKING AND I HAD TO SWERVE OFF THE ROAD BECAUSE I WAS TOTALLY BLINDED BY THE RAIN AND COULDN'T SEE. THE PROBLEM WAS THE WIPER LINKAGE TRANSMISSION AND IT COST OVER $300 TO REPLACE. THIS PART WAS RECALLED ON 2011 AND 2013 EQUINOXES AND NOT 2012. THE PIECE HAD CORRODED AND PART HAD FELL OFF. PLEASE REPORT THIS TO CHEVY AND RECALL FOR THE 2012'S PLEASE. VERY HARROWING EVENT WHEN THE WIPERS STOPPED.
Other or unspecified, Electronic stability control (ESC), Aug 14, 2017
MY APP SENSOR GOING OUT AND WHEN I DRIVE I HEAR A NOSE AND MY CAR FEEL LIKE SOMETHING WRONG WITH MY TIRES. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Aug 12, 2017
VALVE ON ENGINE IS LOOSE CAUSING ENGINE TO RATTLE AND MAKE LOUD NOISES WHEN STARTING AND DRIVING. ENGINE IS SHAKING CAN'T AFFORD TO REPLACE ENGINE TOO MUCH MONEY JUST GOT THE CAR STILL OWE $14,000 ON THE CAR NOT UNDER WARRANTY ANY LONGER ACCORDING TO WARRANTY COMPANY.
Steering, Electrical system, Electronic stability control (ESC), Aug 11, 2017
FIRST ONE WEEK AGO, THE CAR WAS SLOW TO TURN ON WHEN TURNING THE IGNITION AND ALL THE LIGHTS ON THE INSTRUMENT PANEL LITE UP WITH THE MESSAGE CHECK POWER STEERING. TONIGHT 8/11/17 THE CAR WILL NOT TURN OVER, BUT IT STILL HAS A WORKING HORN, LIGHTS. AND RADIO. CHECK ENGINE LIGHT COMES ON FOLLOWED BY SERVICE POWER STEERING, SERVICE STABILTRACK MESSAGE, ELECTRIC WINDOWS WOULD NOT ROLL UP, SPEEDOMETER AND RPM GAUGES MOVE ALL THE WAY OVER AND BACK, AND ALL THE LIGHTS ON THE ELECTRIC PANEL ARE ON. ENGINE WILL NOT TURN ON.
Engine, Aug 5, 2017
I HAVE HAD MY CAR FOR 2 YEARS AND IN TWO YEARS I HAVE HAD TO GET THE CATALYTIC CONVERTER REPLACED ALSO THE TENSIONER BELT THE O2 SENSORS AND A FEW OTHER THINGS REPLACED. MY CHEVY EQUINOX IS A LEMON AND A FEW OTHER PEOPLE I KNOW HAS SAID THE SAME THING I WISH I NEVER PURCHASED THIS CAR AND I'M STUCK WITH THE $14,000 LEMON THAT I CAN'T GET RID OF.
Engine, Jul 20, 2017
I HAVE A 2012 CHEVY EQUINOX THAT I HAVE OWNED SINCE AUG. 2015. THE CAR USES EXCESSIVE OIL, TWO OR MORE QUARTS BETWEEN OIL CHANGES ON MY FOUR CYLINDER ENGINE. A WEB SEARCH FOUND THIS TO BE A VERY COMMON PROBLEM. CHEVY CAME UP WITH THE IDEA THAT THIS WAS A NORMAL CONDITION, BUT ANY BACK YARD MECHANIC KNOWS DIFFERENT. AFTER ALL THE COMPLAINTS CHEVY FINALLY ISSUED A TECHNICAL SERVICE BULLETIN ON EXCESSIVE OIL USE. I CALLED THE DEALERSHIP WHO SAID I NEEDED AN OIL CONSUMPTION TEST WHICH OF COURSE IS NOT REIMBURSED. I PURCHASE INSURANCE TOTAL LOST VEHICLES AND REPAIR THEM. I HAVE BEEN DRIVER THIS CAR FOR 2 YEAR. CAR HAS 60000 MILES. CHEVY STILL HAS CAR LISTED AS SALVAGE WITH WARRANTY VOID IN THEIR COMPUTER. NO DEALERSHIP WILL TOUCH IT. I AM ON MY 4TH CALL TO CHEVY AND THEY DO NOT RESPOND. CAR WILL GO LOW ON OIL TO THE POINT THE ENGINE BANGS WITH NO LOW OIL INDICATION. TSB ISSUE WILL NOT DO REPAIR.
Power train, Engine, Jul 19, 2017
CHEVY EQUINOX 2012, BUT THE TRUCK A MONTH AGO, NOTICE A RATTLE NOISE ON THE ENGINE, AFTER A MONTH +1000 MILES DRIVING, NEED TO ADD 2Q OF OIL, TODAY 7/17 HAS NO OIL. TAKE IT TO SIERRA CHEVROLET ON MONROVIA, THE PERSON ON SERVICE DEPARTMENT, MENTION THAT I NEED TO PAY $150 FOR DIAGNOSTIC THE PROBLEM, + NEED TO PAY 3 OIL CHANGE TO SEE IF THIS TRUCK HAS THE ISSUE MENTION ON BULLETIN: 13-06-01-003F. WHY I NEED TO PAY FOR SOMETHING THAT IS NOT MY FAULT. DEFECT OF MANUFACTURING. MOTION.
Engine, Jul 8, 2017
PURCHASED VEHICLE USED IN 2013 WITH 28K MILES. STARTED NOTICING AN ENGINE KNOCK IN 2016, IN BETWEEN OIL CHANGES, @ APPRX. 85K MILES. BEGAN HAVING TO ADD 3-4 QUARTS OF OIL EVERY 1000 MILES, GIVE OR TAKE. CALLED DEALERSHIP FOR SERVICE - WHILE WARRANTY WAS STILL IN EFFECT - AND WAS TOLD IT WAS A COMMON PROBLEM WITH THIS ENGINE, AND ADDING OIL WAS ALL THAT NEEDED TO BE DONE. WHILE DEALING WITH THAT, HAD TO REPLACE THE SENSOR, AS VEHICLE STALLED WHILE IN A LEFT TURN LANE, WHICH ALMOST CAUSED ME TO BE REAR ENDED. DECEMBER 2016 - OIL CONTINUED TO BE BURNED AT AN ALARMING RATE, SO MY HUSBAND CONTACTED A FRIEND WHO WORKS FOR A CHEVY DEALER. WE WERE TOLD NOT ONLY IS THE MASSIVE OIL CONSUMPTION NOT NORMAL, BUT THAT GM IS FULLY AWARE OF THE PROBLEM, BUT REFUSING TO ISSUE A RECALL OR PAY TO HAVE THE PISTONS REPLACED! 2017 - HAVE CONTINUED TO ADD 2-4 QUARTS OF OIL EVERY 1000 MILES OR SO; THEN MAY 2017, RECEIVED NOTICE FROM GM ACKNOWLEDGING THE PISTON RING WEAR/EXCESSIVE OIL CONSUMPTION, BUT THAT IT'S ONLY REPAIRABLE WITHIN 7 YEARS 6 MONTHS OF ORIGINAL IN-SERVICE DATE, OR 120,000 MILES, WHICHEVER COMES FIRST! SERIOUSLY?! I AM PAST BOTH & AM PISSED OFF! GM HAS KNOWN ABOUT THIS PROBLEM FOR YEARS, AND NEEDS TO TAKE FULL RESPONSIBILITY, NOT IMPOSE A YEAR/MILEAGE CAP! I WONDER IF A CLASS-ACTION LAWSUIT WOULD WAKE THEM UP? I'M NOT OPPOSED TO LOOKING INTO IT! DON'T GET ME WRONG - PREVIOUS TO MY EQUINOX, I OWNED AN HHR FOR 11 YEARS, AND PRIOR TO THAT, A SUBURBAN FOR 5 YEARS. I LIKE MY CHEVY'S BUT THIS ISSUE HAS LEFT A BAD TASTE FOR THEM, AND AM TOTALLY UNIMPRESSED WITH THEIR LACK OF CONCERN REGARDING THIS ISSUE. FOR THOSE OF US THAT ARE PAST THE VERY CONVENIENT YEARS/MILES, THIS IS A VERY EXPENSIVE OUT OF POCKET REPAIR. I CAN'T EVEN TRADE IT IN, AS I STILL OWE ON THE [XXX] LOAN!! STEP UP GM, & DO THE RIGHT THING! BY THE WAY - HUBBY IS REPLACING THE TIMING CHAIN TODAY :O[ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS *TR
Engine, Fuel/propulsion system, Jun 26, 2017
WE BUY THIS CAR FROM CHEVROLET COMPANY ON NOVEMBER 14,2011. SINCE THAT TIME THE CAR WAS NOT IN OFTEN USE. UP TO ONE YEAR IT IS WAS IN THE STORAGE WHEN WE BEGAN TO USE IT REGULAR WE NOTE THAT THE ENGINE HAS SOME FACTORY DEFECT, THE ENGINE OIL IS OFTEN DID NON RECEIVE TO EVEN 5000 MILES, AT THE 2500 MILES ESTIMETELY, WE WERE FORCE TO ALWAYS CHANGE OIL, THE OIL COLOR OF THE ENGINE WAS ALWAYS VERY BLACK AS DIRTY, WE ALWAYS WERE WONDERING, WHY THE COLOR OF THE ENGINE OIL IS TURNS VERY BLACK, LIKE WE DID NOT CHANGED IT FOR LONG TIME.
Engine, Jun 26, 2017
REPLACE ENGINE AT 54,204 MILES AND HAD 11 OIL CHANGES. WAS TOLD I DIDN'T CHANGE OIL ENOUGH OR CHECKED LEVELS AT EVERY FUEL FILLUP. ALSO WAS TOLD NOTICE WAS SENT OUT THAT COMPUTER NEEDED TO BE RESET TO ALERT FOR MORE FREQUENT OIL CHANGES, WHICH WAS DONE AT TIME ON ENGINE REPLACEMENT. LETTER WAS SENT TO ME LAST MONTH STATING I MAY BE DUE REIMBURSEMENT BUT AFTER I DROPPED OF ALL PAPERWORK AT DEALERSHIP WHERE CAR WAS BOUGHT LAST MONTH, I CHECKED LAST WEEK AND THEY CAN'T FIND PAPERWORK AND NOBODY HAS CALLED BACK TO TELL ME WHAT TO DO NEXT. TOTAL INCOMPETENCY BY THE DEALER AS THEY TOLD ME THAT MY VEHICLE WASN'T EVEN REGISTERED AS BEING BOUGHT AT THIS DEALER.
Engine, Jun 20, 2017
WAS TOLD BY MY MECHANIC THE VEHICLE WAS BURNING OIL. FOUND OUT IN MAY 2017 THAT CHEVY IS AWARE OF A DEFECTIVE PISTON RING PROBLEM THAT CAUSES THIS. THEY HAVE BEEN AWARE SINCE AT LEAST 2015. WAITED 2 YEARS TO NOTIFY ME BY MAIL. WHEN I WENT TO A DEALER TO HAVE PROBLEM FIXED I WAS TOLD VEHICLE HAS TOO MANY MILES ON IT. IT WOULD NOT HAVE HAD TOO MANY MILES HAD I BENN NOTIFIED 2 YEARS AGO!
Visibility/wiper, Jun 19, 2017
IT WAS RAINING VERY HARD ON A SATURDAY AFTERNOON, AND THE WINDSHIELD WIPERS WERE ON HIGH. THE DRIVER WAS PULLING THE CAR INTO A PARKING LOT WHEN THE WIPERS SUDDENLY STOPPED MID-SWIPE. THE WIPER WAS LEFT DIRECTLY IN FRONT OF THE DRIVER'S LINE OF SIGHT. THE DRIVER PARKED AND TRIED TO PUSH GENTLY TO GET THE WIPER "UNSTUCK", BUT EVENTUALLY JUST PUSHED IT TO THE WIPER RESTING POSITION. THE WIPERS NO LONGER MOVE AT ALL. WE ASSUME THAT THE WIPER GEARS BROKE OR BECAME SEIZED WHILE RUNNING, BUT WE WILL NOT KNOW UNTIL A MECHANIC LOOKS AT THEM. WE NEED TO WAIT UNTIL IT IS NOT RAINING TO DRIVE TO THE MECHANIC AND GET THIS ISSUE FIXED. IF THIS HAPPENED ON A HIGHWAY OR BUSY STREET, IT COULD HAVE BEEN FATAL. WE UNDERSTAND THERE IS ALREADY A 2013 CHEVY EQUINOX RECALL FOR THIS ISSUE. IT SHOULD ALSO BE EXTENDED TO THE 2012 CHEVY EQUINOX YEAR WE OWN.
Power train, Engine, Fuel/propulsion system, Jun 15, 2017
AT TIMES IT SEEMS LIKE THE TRANSMISSION DOESN'T SHIFT PROPERLY WHEN STARTING TO ACCELERATE. IT'S AS IF IT'S NOT SURE WHAT GEAR TO GO INTO. CURRENTLY I HAVE AN ENGINE LIGHT ON AND IT STALLS FREQUENTLY. IF I SLOW DOWN OR START TO ACCELERATE IT WILL STALL. I'M AFRAID I'M GOING TO GET REAR ENDED BY SOMEONE! IT ALSO BLOWS OUT WHITE SMOKE FROM THE EXHAUST. I SEEM TO BE ADDING OIL MORE OFTEN THAN I SHOULD.
Structure, Jun 12, 2017
ON MAY 27TH I WAS OPENING THE LIFT GATE TO UNLOAD ITEMS. THE CAR WAS OFF. I OPENED THE LIFT GATE USING THE BUTTON UNDER THE HANDLE.THE DOOR OPENED FULLY. I REACHED IN THE CAR TO REMOVE LUGGAGE. THE DOOR CLOSED QUICKLY ON MY BACK AND STOPPED JUST BEFORE PINNING ME IN THE DOOR WAY. THE DOOR IMMEDIATELY OPENED A SECOND TIME AND I MOVED QUICKLY OUT OF THE WAY. AS SOON AS IT OPENED FULLY,IT SLAMMED COMPLETELY SHUT. I AM STILL UNABLE TO USE THE LIFT GATE SAFELY.
Visibility/wiper, Jun 8, 2017
THE WINDSHIELD WIPERS ON MY VEHICLE (VIN #2GNALDEK6C396483) STOPPED WORKING WHEN THE WIPERS WERE MOVED TO HIGH SPEED. THE DEALERSHIP (NORTHSTAR CHEVROLET IN CLIFTON PARK NY) REPLACED THE WIPER MODULE (PART #84241847) AND PLUG (PART # 15259076) ON 06/07/2017. THIS ISSUE SEEMS TO BE CONSISTENT WIT THE RECENTLY ANNOUNCE RECALL OF 2013 CHEVROLET EQUINOX VEHICLES WITH WINDSHIELD WIPER ISSUES. MY VEHICLE WAS STATIONARY IN A PARKING LOT WHEN THIS OCCURRED. WEATHER CONDITIONS WERE HEAVY RAIN.
Engine, Jun 3, 2017
I HAVE 64,633 MILES ON THE CAR THE ENGINE STARTED TO KNOCK WHEN STARTING. THE DEALER VERIFIED NOISE ON START UP AND CONSTANT NOISE WIHILE IDLING AND FOUND NOISE FROM BALANCE SHAFT CHAIN AND CAN GEARS..DEALER REPLACED THE BALANCE SHAFT CHAIN, BALANCE SHAFT CHAIN ACTUATORS, NECESSARY GASKETS, SEALS, AND BOLTS. ALSO BECAUSE OF THIS HAD TO GET A TRANSMISSION FLUID WITH TOTAL FLUID EXCHANGE AND TRANSMISSION FLUID CONDITIONER.. I SEE MANY COMPLAINTS ON HERE FOR THIS SAME ISSUE AND I WOULD THINK THAT CHEVY COULD MAKE A MORE DEPENDABLE, RELIABLE VEHICLE THAN THIS OR BE RESPONSIBLE FOR THESE REPAIRS. I HAVE HAD A GM CAR FOR MANY YEARS BUT BELIEVE THAT IT MAY BE TIME TO TRADE THIS ONE IN AND TRY A DIFFERENT BETTER MADE TO LAST BRAND. I WOULD NOT EXPECT ANY ENGINE DAMAGE OR MAJOR ISSUES LIKE THIS WITH SO FEW MILES. I AM SO GLAD I TOOK THIS IN TO BE CHECK OUT I WOULD HATE TO BE DRIVING AS OTHERS STATED THEY WERE AND HAVE MY CAR JUST STOP AND PUT MY LIFE AT RISK.
Visibility/wiper, May 31, 2017
DURING A RAINSTORM, AND WHILE AT HIGHWAY SPEED, MY FRONT WIPERS FAILED. TOOK CAR TO DEALER FOR REPAIR, HAD CORRODED AND BROKEN WIPER MODULE REPAIRED/REPLACED. WAS TOLD THAT ONLY THE 2013 OR LATER MODELS WERE RECALLED EVEN THOUGH THIS EXACT PROBLEM OCCURRED ON MY 2012 MODEL WHICH THE DEALER WAS AWARE IS THE SAME PART AND ISSUE. PAID FOR THE SERVICE BUT ASKING WHY THIS RECALL WAS NOT EXTENDED TO OTHER MODELS WHEN THE SAME FAILURE IS OCCURRING. FILED A REPORT WITH GM ON THIS ISSUE AS WELL BUT NO RESOLUTION ON REIMBURSEMENT FOR THE REPAIR. THE ISSUE NEARLY CAUSED A HIGHWAY SPEED ACCIDENT AND SIGNIFICANT COST DUE TO TRAVEL DELAYS.
Engine, May 31, 2017
BOUGHT USED AND THEN STARTED NOTICING OIL DISAPPEARING. TOOK TO DEALER, OIL CONSUMPTION TEST DONE, DEALER SAYS NORMAL USE. NO HELP FROM THE DEALER AT ALL. CONSUMPTION GOT WORSE, WENT FROM 2 QUARTS TO 4 QUARTS BETWEEN OIL CHANGES. IN THE MEANTIME HAD TO REPLACE CATALYTIC CONVERTER AND A CRACKED EXHAUST MANIFOLD AND NOW HAVE A CHECK ENGINE LIGHT INDICATING O2 SENSOR PROBLEM, GAS MILEAGE DROPPING TOO. AFTER RESEARCHING, THESE PROBLEMS SEEM TO BE CAUSED BY THE OIL USE ISSUE. ENGINE PROBABLY NEEDS NEW RINGS AND PISTONS($2500 AT THE DEALER) BUT OTHER INTERNAL DAMAGE MAY BE PRESENT SO COST MAY BE EVEN MORE. I FOUND ON THE INTERNET THAT GM HAD EXTENDED WARRANTY FOR THIS ISSUE BUT ONLY UP TO 7 YRS OR 120K MILES. SO, I AM OUT OF LUCK AND DEALER DID NOT MENTION THIS AS THIS STARTED WHILE STILL UNDER 120K MILES. CONSULTED A HONEST MECHANIC FRIEND AND HE SAYS IT WOULD BE CHEAPER TO REPLACE THE ENGINE. HE QUOTED $1800 FOR ENGINE AND LABOR, TURN KEY JOB, WITH A ONE YEAR WARRANTY ON EVERYTHING. I TRUST HIM. ONLY CHOICE IS TO REPLACE ENGINE OR GET RID OF THE CAR.
Engine, May 26, 2017
THIS VEHICLE HAS KNOWN OIL CONSUMPTION ISSUES. IN APRIL 2016 THE VEHICLE WAS LURCHING AND SHAKING. DURING SERVICE OF THE VEHICLE THEY STATED THE OIL WAS LOW, WHICH HAS BEEN ON ONGOING ISSUE. WE WERE ADVISED TO BRING IT BACK IN AUGUST FOR AN OIL CONSUMPTION TEST. WE TOOK IT IN FOR THE OIL CONSUMPTION TEST. NOW IN MAY 2017 WE ARE EXPERIENCING THE SAME ISSUES. INTERESTINGLY ENOUGH THE DEALERSHIP NOW HAS NO RECORD OF THE OIL ISSUES, INCLUDING THE OIL CONSUMPTION TEST. THE DEALERSHIP RUMMAGED THROUGH THE GLOVE COMPARTMENT AND STATED THE VEHICLE WAS ONLY GETTING OIL CHANGES EVERY 6000. IN FACT, NOT ALL TO THE OIL CHANGE RECEIPTS GO IN THE GLOVE COMPARTMENT. WE BELIEVE GM IS ATTEMPTING TO HIDE THE ISSUE. ULTIMATELY THE VEHICLE WILL LURCH AND CAUSE PERSONAL INJURY OR PROPERTY DAMAGE.
Fuel/propulsion system, May 25, 2017
GAS LINE IN ENGINE COMPARTMENT RUPTURED SPRAYING GAS ALL OVER ENGINE
Engine, May 24, 2017
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, A KNOCKING NOISE WAS HEARD COMING FROM THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A FAILURE WITH THE PISTON RING, WHICH CAUSED EXCESSIVE OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED AN EXTENDED WARRANTY NOTIFICATION FOR THE ENGINE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT COVERED UNDER THE EXTENDED WARRANTY DUE TO EXCESSIVE MILEAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Engine, May 23, 2017
SITTING AT RED LIGHT, IDLING BECAME A LITTLE ROUGH, WHEN LIGHT TURNED GREEN I TRIED TO GO AND THE VEHICLE COMPLETELY SHUT OFF. STARTED IT BACK UP AND IT DID IT AGAIN; TOOK 3 TIMES BEFORE IT CRANKED AND STAYED CRANKED. THIS HAS HAPPENED TO ME NOW ABOUT THREE DIFFERENT TIMES AT RED LIGHT AND STOP SIGN. I AM AFRAID TO DRIVE MY VEHICLE, THAT IT MAY NOT RESTART OR THAT I MAY BE IN TRAFFIC AND END UP GETTING IN AN ACCIDENT WITH MY CHILDREN.