2012 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 685 owner complaints filed for this model year. This is the 5th highest complaint count among 21 Equinox model years with reports.
Of the 2012 reports, 16 involved a crash and 6 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seats, front assembly, power adjustJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Campaign 14V447000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsOct 19, 2011
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES, MANUFACTURED FROM JULY 18, 2011, THROUGH SEPTEMBER 6, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 138, "TIRE PRESSURE MONITORING SYSTEM" (TPMS). THE TIRE PRESSURE MONITORING SYSTEM IS DESIGNED TO ILLUMINATE THE TIRE PRESSURE WARNING LIGHT WHEN THE PRESSURE IN A TIRE IS 25% BELOW THE RECOMMENDED COLD TIRE PRESSURE. ON THESE VEHICLES, THE LIGHT WILL NOT ILLUMINATE UNTIL THE TIRE PRESSURE IS MORE THAN 25% BELOW THE RECOMMENDED COLD TIRE PRESSURE.
UNDERINFLATED TIRES CAN RESULT IN TIRE OVERLOADING AND OVERHEATING, WHICH COULD LEAD TO A BLOWOUT AND POSSIBLE CRASH. THE RESULTING CRASH COULD CAUSE SERIOUS INJURY. UNDERINFLATED TIRES CAN ALSO RESULT IN PREMATURE OR IRREGULAR WEAR, POOR HANDLING, AND POOR FUEL ECONOMY.
GM DEALERS WILL UPDATE THE BODY CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 9, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
Campaign 11V511000 on NHTSA.gov
Representative owner complaints
685 reports, newest first.
Tires, Jul 16, 2015
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE OPERATING THE VEHICLE, THE TIRE PRESSURE MONITORING SYSTEM ERRONEOUSLY INDICATED THAT THE AIR PRESSURE IN THE REAR PASSENGER TIRE WAS LOW. THE CONTACT INSPECTED THE TIRE AND DETERMINED THAT THE AIR PRESSURE WAS NORMAL. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 11V511000 (WHEELS). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 53,000.
Power train, Vehicle speed control, Engine, Jul 10, 2015
I WAS DRIVING ABOUT 20 MILES PER HOUR WHEN ALL THE GAUGES ON THE DASH BOARD WENT CRAZY. THE ECO FUEL ECONOMY LIGHT WAS FLASHING ON AND OFF, THE STABILI TRAK LIGHTS APPEARED ON THE DASHBOARD WITHOUT ME EVEN TOUCHING THE BUTTON, THE SPEEDOMETER AND ENGINE COOLANT TEMPERATURE GAUGE WERE GOING UP AND DOWN ERADICALLY. THE CHECK ENGINE INDICATOR THEN APPEARED ON THE DASH BOARD. I STOPPED AT A RED LIGHT, WHEN I WENT TO STEP ON THE ACCELERATOR, I HAD NO POWER. THE ACCELERATOR WAS PUSHED TO THE FLOOR AND I WAS GOING ABOUT 5 MILES AND HOUR. ALL THE ABOVE WAS STILL HAPPENING ON THE DASHBOARD. THE AC WAS NOW BLOWING WARM AIR. IT SMELLED LIKE SOMETHING WAS BURNING. THIS HAPPENED THREE TIMES. IN THE END THE SPEEDOMETER WASN'T WORKING. I REACHED SOMEWHERE SAFE AND PARKED THE CAR. I WENT TO SHIFT THE CAR INTO DRIVE AND THERE WAS A HARD LOUD CLUNKING NOISE. THIS ONLY HAPPENED WHEN THE CAR WAS SHIFTED INTO DRIVE. MY HUSBAND TOOK THE CAR TO AUTO ZONE WHERE THEY PRINTED OUT THE CODES APPEARING FOR THE CHECK ENGINE INDICATOR. ( P069E, P0700, U0073, U0100) THE BATTERY IN THE CAR HAS ALSO BEEN REPLACED WITH A NEW ONE TWICE. IT HAS BEEN TOWED TO THE DEALERSHIP TWICE DUE TO NOT STARTING THE NEXT DAY AFTER IT HAS BEEN DRIVEN THE DAY BEFORE AND WORKING NORMAL. WE TOOK THE CAR TO THE CHEVROLET DEALERSHIP. THEY UNDERSTOOD WHAT HAD HAPPENED. THAT EVENING THEY CALLED US BACK SAYING, " WE CAN'T DUPLICATE THE PROBLEM, SO EVERYTHING IS FINE." WE LOST OUR MIND AND TOLD THEM TO KEEP THE CAR AT THE DEALERSHIP UNTIL THEY COULD DUPLICATE THE PROBLEM BECUASE THE CAR ISN'T THREE YEARS OLD AND SHOULDN'T HAVE THESE PROBLEMS. FURTHER, THE CAR ISN'T SAFE!! WE READ BLOGS WHERE THIS IS COMMON WITH THE EQUINOX AND INDICATED THAT TO THE DEALERSHIP. THE CAR IS STILL AT THE DEALERSHIP.
Air bags, Jul 1, 2015, crash
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT A SEMI-TRUCK CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE WITH FORCE. THE CONTACT'S VEHICLE THEN CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A CONCUSSION, UPPER AND LOWER BACK PAINS, NECK PAIN, AND ARM PAIN. THE CONTACT RECEIVED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE SPEED WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 62,271.
Power train, Fuel/propulsion system, Jun 26, 2015
THIS VEHICLE EXHIBITS THE EXACT SAME ISSUES NOTED IN BULLETIN #12313B, WHICH AFFECTS THE 2010 AND 2011 2.4L EQUINOX. OVER THE LAST SEVERAL MONTHS THE ENGINE BECAME INCREASINGLY LOUDER. A LARGE AMOUNT OF FUEL WAS DISCOVERED IN THE CRANKCASE. THE DEALER REPLACED THE TIMING CHAIN ASSEMBLY AND THE HIGH PRESSURE FUEL PUMP AS OUTLINED IN BULLETIN #12313B, BUT THE 2012 MODEL YEAR IS NOT INCLUDED UNDER THE SPECIAL COVERAGE OF 10 YEARS, 120K MILES, AS OUTLINED IN THE BULLETIN. THIS SPECIAL COVERAGE SHOULD BE EXTENDED TO LATER MODEL CHEVROLET EQUINOX 2.4L ENGINES. THE COVERAGE IS A NECESSITY DUE TO THE WEAR THAT HAS OCCURRED FROM FUEL BEING IN THE OIL.
Service brakes, Jun 23, 2015
I BOUGHT THIS CAR 3/30/2015 FROM CARMAX WEST SAHARA 7244. LAS VEGAS. THEY SAID THEY HAVE A 100 CHECKS THEY DO ON A CAR BEFORE THEY SELL. THIS CAR HAS ABOUT 45,000 MILES ON IT AND WAS A RENTAL. BECAUSE I DID NOT KNOW THE MAINTENANCE ON THE CAR I TOOK IT TO MY MECHANIC TO CHECK IT OVER AND CHANGE FLUIDS, CHECK SPARKS PLUGS AND HOSES, WIRES, AND BRAKES ETC. THE MECHANIC FOUND THAT THE BRAKE ROTORS WERE CRACKED. I HAD TO REPLACE ALL FOUR ROTORS AND BRAKE PADS. 900 DOLLARS PLUS. THE MECHANIC TOLD ME THEY WERE ORIGINAL PARTS AND MUST HAVE BEEN DEFECTIVE. YES I SAW THE ROTORS AND THEY WERE CRACKED.
Engine, Jun 18, 2015
WAS BACKING OUT OF PARKING SPACE AND CAR CUT OFF TWO DAYS IN ROW AND SOMETIMES WHEN DRIVING CAR FEELS LIKE IT JERKING THEN LIKE IT'S LOSING POWER
Electrical system, Engine, Jun 9, 2015
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.
Parking brake, Service brakes, Jun 2, 2015
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS PARKED WITH THE DOOR OPEN, THE VEHICLE BEGAN TO ROLL BACKWARDS. THE VEHICLE KNOCKED THE CONTACT DOWN, DRAGGED HER DOWN THE DRIVEWAY, AND ROLLED OVER HER RIGHT LEG. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,500. UPDATED 8/19/15*CN UPDATED 10/18/2017*CN
Power train, Engine, May 3, 2015
HI, MY 2012 EQUINOX STALLED ON ME WHILE I WAS IN REVERSE. I WAS BACKING OUT A DRIVE WAY AND IT STARTED TO JERK. AFTER JERKING IT DID EVENTUALLY GO IN GEAR. ONCE I PUT IT IN DRIVE I DROVE NO LESS THEN A MILE AND THE CAR CUT OFF. I TURN IT BACK ON AND PUT IT BACK IN DRIVE AND IT STALLED OUT AGAIN. THAT WAS THE FIRST INCIDENT IT HAPPEN A SECOND TIME ON 5/2/15. WHILE DRIVING MY CAR WAS JERKING WHEN AT A STOP LIGHT AND THEN IT STALLED OUT ON ME AGAIN. AM NOT SURE WHY THIS IS HAPPENING CONSIDERING I DO HAVE REGULAR MAINTENANCE DONE ON MY CAR. IF THIS IS A KNOWN ISSUE PLEASE LET ME. THANKS *TR
Air bags, May 3, 2015, crash
I WAS STOPPED BEHIND ANOTHER VEHICLE MAKING A TURN. I WAS THEN REAR ENDED BY ANOTHER VEHICLE AT APPROX. 30MPH. THIS CAUSE ME TO BE PUSHED INTO THE VEHICLE IN FRONT OF ME. THERE IS EXTENSIVE DAMAGE FRONT AND REAR OF MY VEHICLE. THE AIRBAGS NEVER DEPLOYED. RIGHT AFTER THE ACCIDENT, ONSTAR CALL ME TO AS IF I NEED MEDICAL ATTENTION, BECAUSE THERE SYSTEM ALERTED THEM OF A AN ACCIDENT. NOW BOTH MY FRONT SEATBELTS ARE LOCKED IN PLACE AND THE SERVICE AIRBAG LIGHT IS ON. I WAS PUSHED SO HARD INTO THE VEHICLE INFRONT OF ME THAT MY METAL BUMPER SUPPORT IS CRACKED 80% OF THE WAY THROUGH. I SUSTAINED A MILD CONCUSSION AND WHIPLASH BECAUSE OF THIS ACCIDENT. WITH ALL THE DAMAGE FRONT AND REAR, THOSE AIRBAGS SHOULD HAVE BEEN DEPLOYED. *TR
Power train, Engine, Apr 29, 2015, fire
WHILE DRIVING DOWN I-96 IN MICHIGAN AT MILE 62, I FELT AN EXPLOSION UNDER MY FEET. THERE WAS A LARGE CLOUD OF BLACK SMOKE FOLLOWED BY FLAMES UNDERNEATH AND OUT THE BACK OF THE VEHICLE. I PULLED TO THE SIDE OF THE ROAD, RAN TO SAFETY WHILE WATCHING THE VEHICLE BURN UNDERNEATH. THE AIR DRAFT FROM PASSING TRAFFIC EXTINGUISHED THE FIRE. QUALIFIED TECHNICIANS AT OUR LOCAL CHEVROLET DEALER HAVE TOLD US THERE IS A GOLF-BALL SIZE HOLE AND A SOFTBALL SIZE HOLE IN THE ENGINE IN ADDITION TO NUMEROUS ISSUES RESULTING FROM THE FIRE (MELTED FUEL AND BRAKE LINES, CHARRED AND BUBBLED PAINT AND MELTED PLASTIC PARTS, ETC.) ALTHOUGH THIS IS COVERED BY GM WARRANTY AND THEIR INVESTIGATION "TOTALED" THE CAR , CUSTOMER SERVICE HAS NOT OFFERED ASSISTANCE THAT WILL COVER REPLACEMENT OF THIS VEHICLE. *TR
Structure, Apr 8, 2015
TL*THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOORS WERE CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Vehicle speed control, Mar 19, 2015
MY VEHICLE HAS BEEN JERKING AND IT FEELS LIKE IT IS BEING HELD BACK. I CAN HEAR/FEEL IT SHIFTING. IT DOWN SHIFTS CAUSING THE CAR TO NOTICEABLY JERK THE ENTIRE CAR. MY CAR JUST STALLED, DIED THREE TIMES YESTERDAY. I HAVE CHILDREN AND THIS IS NOT OK. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Mar 11, 2015
THE EQUINOX IS BURNING OIL WAY TO FAST. I AM NOT THE ONLY OWNER WITH THIS PROBLEM. I WAS QUOTED $1100 TO REPAIR THE PISTON/GASKET ISSUE AND THE GARAGE SAID THAT I'M NOT THE ONLY EQUINOX OWNER TO HAVE THIS PROBLEM. THEY SHOULD DO A RECALL ON THIS ISSUE. MY OIL IS CHANGED RELIGIOUSLY EVERY 5000 MILES. *TR
Electrical system, Electronic stability control (ESC), Fuel/propulsion system, Mar 9, 2015
VEHICLE LIGHTS FOR SERVICE STABILITRAC, ENGINE AND ALTERNATOR WILL BE LIT ON DASH. CAR HESITATES UPON ACCELERATION. CAR WAS CHECKED BY DEALER BUT THEY UNABLE TO CORRECT THE PROBLEM. *TR
Engine, Fuel/propulsion system, Feb 23, 2015
THE CAR STALLED REPEATEDLY WHEN ATTEMPTING TO PULL FORWARD INTO TRAFFIC. THE CAR COULD BE RESTARTED BUT CONTINUED TO STALL WHEN THE ACCELERATOR WAS PUSHED. THE CAR HAD TO BE TOWED TO THE DEALERSHIP FOR REPAIRS. *TR
Steering, Vehicle speed control, Engine, Feb 23, 2015
AFTER 36K MILES, THE CAR STEERING WOULD STICK AND SLIP. PA DEALER COULD NOT REPLICATE AS THIS WOULD HAPPEN AT HIGHER SPEED 65MPH. BUT, UNDER EXTENDED WARRANTY, THE DEALER REPLACED THE STEERING RACK DUE TO A TECHNICAL BULLETIN REPORT ABOUT STEERING STICKING/SLIPPING. THE PROBLEM WENT AWAY AND CAME BACK AFTER 36K MORE MILES ON THE NEW STEERING RACK. CAR IS AT VA DEALER TODAY FOR DIAGNOSTIC TEST AS I MOVED. CAR ALSO HESITATES AND JERKS BACK WHEN ACCELERATING AND HAS DONE THAT SINCE A YEAR AFTER OWNED VEHICLE. LOVE THE CAR DESIGN BUT I AM AFRAID TO DRIVE IT AS I FEEL LIKE I DON'T HAVE CONTROL OVER STEERING. AT TIMES STEERING FEELS LOOSE CAR HAS SLIPPED ON ICE AND CANNOT CONTROL STEERING. I'M VERY DISAPPOINTED AND FEEL THE STEERING DESIGN IS POOR. STEERING RACK DESIGN IS A SIMPLE CONCEPT AND DON'T UNDERSTAND WHY THIS IS A POOR DESIGN. I'M SKEPTICAL ABOUT KEEPING THE CAR AS I DON'T FEEL SAFE DRIVING. *TR
Electrical system, Vehicle speed control, Feb 23, 2015
VEHICLE WILL ACCELERATE UNEXPECTEDLY OR SPUTTER OR PAUSE BEFORE ACCELERATING. VEHICLE HAS STALLED OUT SEVERAL TIMES. RADIO PRESET STATION ZEROS OUT OR RADIO STATION RANDOMLY CHANGES. CLOCK DOES NOT WORK ON A REGULAR BASIS. KEY FOB LOCKS AND DOOR OPENER RANDOMLY STOPS WORKING UNTIL KEY FOB IS PUT INTO THE IGNITION. WARNING LIGHTS ON DASH COME ON RANDOMLY, MOSTLY ON WASHER FLUID AND TIRE PRESSURE. *TR
Steering, Jan 10, 2015
I WAS DRIVING AND NEEDED TO TURN MY STEERING WHEEL LOCKED IN PLACE, I WAS UNABLE TO TURN THE WHEEL AND ALMOST RUN INTO A BRICK WALL. I RECEIVED A LETTER IN THE MAIL FROM GM ABOUT TWO WEEKS AFTER THE INCIDENCE THAT STATED THE STEERING WILL LOCK IN PLACE. I CONTACTED GM ONLY TO BE TOLD THAT THERE IS NOT ANYTHING THAT THEY CAN DO TO ASSIST ME WITH THIS ISSUE. *TR
Air bags, Dec 19, 2014
SUDDENLY, "SERVICE AIRBAG" LIGHT STARTED TO APPEAR WHEN SOMEONE SAT IN FRONT PASSENGER SEAT AND THE OVERHEAD DISPLAY SHOWED THE PASSENGER AIRBAG AS OFF. NO WRECK OR ANYTHING UNUSUAL HAPPENED. BROUGHT IT TO CHEVROLET DEALER, PAID $115 FOR A DIAGNOSTIC AND THEY SAID WE NEED A NEW AIRBAG SENSOR THAT WILL COST $800. THIS SHOULD BE A RECALL. THIS CAR IS 2 YEARS OLD, 45K MILES AND HAS NOT HAD AN ACCIDENT AND I HAVE TO PAY NEARLY $1000 TO GET AN AIRBAG FIXED? I CAN'T AFFORD THIS RIGHT BEFORE CHRISTMAS. I CALLED CHEVROLET TO BE SURE AND THEY CONFIRMED IT ISN'T COVERED BY ANY TYPE OF WARRANTY. PLEASE ADD THIS CAR TO THE AIRBAG RECALL LIST AND I'LL BE HAPPY TO PROVIDE THE INVOICE FROM THE DEALER STATING THIS PROBLEM. *TR
Steering, Dec 16, 2014
STEERING BECAME STICKY AND JERKY. SCARY. FEELING LIKE MAYBE I WAS GOING TO LOSE CONTROL THEN WENT AWAY. HAPPENED OVER A PERIOD OF SEVERAL DAYS DRIVING THE HIGHWAY. HASN'T OCCURRED SINCE LAST YEAR AS I RECALL. DIDN'T TAKE TO THE DEALER BECAUSE PROBLEM SEEMED TO DISAPPEAR. BUT A FEW DAYS AGO I RECEIVED A NOTICE FROM GM ACKNOWLEDGING THIS IS A KNOWN PROBLEM IN THIS MODEL/YEAR AND TO TAKE TO THE DEALER. I CALLED THE DEALER TO SCHEDULE AN APPOINTMENT BUT THE DEALER SAID THEY WOULD NOT FIX IT IF THEY COULD NOT DRIVE IT AND DUPLICATE THE PROBLEM, AND SINCE IT HASN'T HAPPENED RECENTLY, THEY TOLD ME TO JUST KEEP DRIVING IT. I AM MORE CONCERNED NOW THAT THEY APPARENTLY KNOW OF THIS PROBLEM AND MUST KNOW THE PROPER REPAIR, BUT DO NOT WANT TO FIX MY CAR. WHAT IF IT HAPPENS AGAIN AND I AM NOT SO FORTUNATE IN MY ABILITY TO STEER PAST THE STICK AND JERK? *TR
Other or unspecified, Dec 6, 2014
VEHICLE LOUDLY IDLES WHEN STARTING. WHEN STOPPED VEHICLE IDLES IN A JUMPING MOTION.
Seats, Nov 20, 2014
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V447000 (SEATS) AND INDICATED THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS CONTACTED FOR SEVERAL MONTHS AND THEY WERE NOT ABLE TO PROVIDE NEITHER AN INTERIM FIX NOR A REMEDY. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO CONFIRM WHEN THE RECALL REPAIR WOULD BE PERFORMED. THE CONTACT WAS NOT ABLE TO DRIVE THE VEHICLE DUE TO A BOLT POTENTIALLY FRACTURING IF THE SEAT WAS MOVED OR ADJUSTED. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.
Electrical system, Equipment adaptive/mobility, Nov 18, 2014
IN JULY OF THIS YEAR, IT WAS A 100 DEGREE DAY IN CHARLESTON, AND MY WIFE HAD OUR 2 YEARS OLD DAUGHTER IN HER CAR SEAT. MY WIFE HAD THE AIRCONDITIONING ON, AND THE CAR RUNNING, AND SHE CHECKED THE MAIL, FOR SOME REASON, THE LOCKS ON THE DOORS ENGAGED, AND MY DAUGHTER WAS LOCKED IN THE CAR. I IMMEDIATELY CALLED THE DEALER, AND I BROUGHT THE CAR IN FOR SERVICE. THEY HAD MY VEHICLE FOR OVER A WEEK. THEY RETURNED THE VEHICLE TO ME AND INFORMED ME THAT THEY HAD REDONE ALL THE WIRING AND THAT IT SHOULD ALL BE FIXED, AND IT WOULDN'T HAPPEN AGAIN. THEN AS FATE WOULD HAVE IT, OUR REAR VIEW CAMERA STARTED GOING IN AND OUT RANDOMLY, BUT WE DIDN'T THINK ANYTHING OF IT, THEN SURE ENOUGH, ONCE AGAIN IN SEPTEMBER, I HAD MY DAUGHTER OUT TO LUNCH, I PLACED HER IN HER SEAT, STRAPPED HER IN, AND LAID THE KEYS DOWN NEXT TO HER, THE DOORS WERE ALL UNLOCKED, I CLOSED THE BACK DOOR, WENT TO OPEN THE FRONT DOOR, AND THE LOCKS ENGAGED ONCE AGAIN. THIS TIME THE AC WAS NOT RUNNING. MY WIFE HAD A KEY BUT WAS ABOUT 45 MIN AWAY. THIS TIME, THE BABY WAS IN THERE FOR OVER HALF AN HOUR, AND WAS A HYSTERICAL MESS. I IMMEDIATELY CALLED THE DEALER AGAIN, OBVIOUSLY MUCH MORE UPSET THIS TIME, AND ASKED THEM TO EXPLAIN WHAT WAS GOING ON. THEY HAD NO ANSWER AND ASKED ME TO BRING IT IN AGAIN. I BROUGHT THE VEHICLE IN, THEY HAD IT FOR OVER 2 WEEKS AND INFORMED ME THAT THEY HAD RESET EVERYTHING TO FACTORY SPECS, AND GIVEN ME 2 NEW KEY FOBS, AS THEY THOUGHT THE FOBS MAY HAVE BEEN CAUSING THE ISSUE. I GOT THE CAR BACK AND WITHIN AN HOUR, OF GETTING THE CAR BACK, THE CAMERA WENT OUT ON THE DASHBOARD.I CALLED THE SALES MANAGER AGAIN, AND HE CAME AND PICKED THE VEHICLE UP. THE ONLY THING WE HAVE BEEN TOLD AND I QUOTE IS "WE ARE CHASING A GREMLIN IN THE WIRING SYSTEM", THEY CANT FIGURE OUT WHAT IT IS, THEY WANT TO PUT ME IN A NEW 2015. GM CORPORATE CANNOT OFFER ANY RESOLUTION OUTSIDE OF A NEW KEY FOB. *TR
Power train, Oct 3, 2014
WHEN THE CAR IS STOP AND YOU START TO DRIVE IT WILL JERK FORWARD AS THE TRANSMISSION SHIFT. *TR