2012 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 685 owner complaints filed for this model year. This is the 5th highest complaint count among 21 Equinox model years with reports.
Of the 2012 reports, 16 involved a crash and 6 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seats, front assembly, power adjustJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Campaign 14V447000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsOct 19, 2011
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES, MANUFACTURED FROM JULY 18, 2011, THROUGH SEPTEMBER 6, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 138, "TIRE PRESSURE MONITORING SYSTEM" (TPMS). THE TIRE PRESSURE MONITORING SYSTEM IS DESIGNED TO ILLUMINATE THE TIRE PRESSURE WARNING LIGHT WHEN THE PRESSURE IN A TIRE IS 25% BELOW THE RECOMMENDED COLD TIRE PRESSURE. ON THESE VEHICLES, THE LIGHT WILL NOT ILLUMINATE UNTIL THE TIRE PRESSURE IS MORE THAN 25% BELOW THE RECOMMENDED COLD TIRE PRESSURE.
UNDERINFLATED TIRES CAN RESULT IN TIRE OVERLOADING AND OVERHEATING, WHICH COULD LEAD TO A BLOWOUT AND POSSIBLE CRASH. THE RESULTING CRASH COULD CAUSE SERIOUS INJURY. UNDERINFLATED TIRES CAN ALSO RESULT IN PREMATURE OR IRREGULAR WEAR, POOR HANDLING, AND POOR FUEL ECONOMY.
GM DEALERS WILL UPDATE THE BODY CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 9, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
Campaign 11V511000 on NHTSA.gov
Representative owner complaints
685 reports, newest first.
Engine, Sep 15, 2014
I BELIEVE THAT MY CAR HAS ON AT LEAST 4 OCCASIONS DONE THE SAME THING THAT THEY ARE RECALLING ALL OTHER GM CARS FOR. FIRST TIME IT TOTALLY SHUT DOWN WHILE I WAS DRIVING. ON SUBSEQUENT INCIDENCES IT WAS AS I PUT MY FOOT ON THE BRAKE BEFORE BACKING UP. THIS ALSO HAPPENED ONCE WHEN MY HUSBAND WAS DRIVING. *TR
Steering, Power train, Electrical system, Engine, Sep 12, 2014
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000..UPDATED 09/ 30/14 *BF THE CONSUMER STATED WHILE MAKING A RIGHT TURN, THE STEERING WHEEL SEEMED TO BREAK FREE AND CONTINUED MOVING ABOUT TWO INCHES. AT THE SAME TIME, THE VEHICLE SHUT OFF, THE LIGHTS WENT OUT. THE CONSUMER HAD TO COAST TO THE SIDE OF THE ROAD. WHEN HE FINALLY STOPPED, HE WAS ABLE TO MOVE THE GEAR SHIFT FROM DRIVE TO PARK AND RESTARTED THE VEHICLE. THE DEALER WAS UNABLE TO FIND A PROBLEM. UPDATED 10/08/14
Air bags, Sep 8, 2014
THE PASSENGER SEAT GOT WET AND THE PASSENGER SIDE AIR BAG WOULD NOT TURN OFF. IT TOOK 3 DAYS FOR THE SEAT TO DRY OUT BEFORE THE AIR BAG WOULD TURN OFF WHEN THE SEAT WAS UNOCCUPIED. THE SENSOR SHOULD BE WATER PROOF IF A CHILD WERE TO WET THEIR PANTS AS IN THIS INCIDENT. *TR
Visibility/wiper, Sep 5, 2014
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL NOISE AND THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Engine, Aug 29, 2014
I'M NOT SURE A TIME FRAME BECAUSE IT HAPPENS ONCE A MONTH UP TO A FEW TIMES A MONTH. WHILE DRIVING OR STOPPED MY CAR TURNS OFF, IT STARTED BACK UP BUT I'VE ALMOST BEEN HIT ON THE HIGHWAY. *TR
Vehicle speed control, Fuel/propulsion system, Aug 22, 2014
CAR STALLED WHILE DRIVING DOWN HIGHWAY AND HAD TO PULL OFF TO THE SIDE. IT STARTED LAST WEEK DYING WHEN I WAS BACKING UP. IT ALSO WOULD JERK WHEN AT A STOP LIGHT WHEN I PRESSED THE GAS PEDAL. BUT TODAY DRIVING DOWN THE ROAD I NOTICE MY AIR CONDITIONER QUIT AND THEN REALIZED MY CAR WAS NO LONGER GOING WHEN PRESSING THE GAS PEDAL. AFTER IMPEDING TRAFFIC I FINALLY WAS ABLE TO COAX CAR OFF TO THE SIDE OF THE ROAD. *TR
Electrical system, Aug 18, 2014
WHEN THE ENGINE WAS TURNED ON, THE AIRCONDITIONER WAS NOT WORKING AND THE RADIO IS STUCKED. *TR
Vehicle speed control, Aug 2, 2014
I WENT TO SLOW DOWN MY VEHICLE TO EXIT OFF OF FREEWAY. UPON TOUCHING THE BRAKE, THE CARE ACCELERATED AND STCU UNTIL I HIT THE BRAKE. I PHONED GM VIA ONSTAR AS THIS SCARED ME. I THOUGHT IT WAS A FLUKE HOWEVER I STILL WANTED IT DOCUMENTED. THIS PAST WEEK, JULY 28TH 2014, I ONCE AGAIN WAS TRAVELING AND WENT TO SLOW DOWN TO TAKE OFF CRUISE CONTROL AND MY RPM'S JUMPED AND STUCK AT 6-7. I COULD FEEL AND HEAR THEM ENGINE AS THE ACCELERATION APPEARED TO BE STUCK (AGAIN) THIS IS VERY CONCERNING HAPPENING TWICE NOW, BOTH OF WHICH I BELIEVE HAVE SOMETHING TO DO WITH THE CRUISE CONTROL AS BOTH INCIDENTS I HAD CRUISE CONTROL SET AND BRAKING TO SLOW DOWN. NOT HARD BRAKES, GENTLE. LAST SUMMER OF 2013, I HAD A REAR RIGHT TIRE BLOW OUT GOING OVER 70 MILES AN HOUR ON THE HIGHWAY. I DID NOT KNOW UNTIL NOW THERE WAS A RECALL. I PHONED (PUSHED BUTTON) ONSTAR AFTER THE INCIDENT AS A TOW TRUCK HAD TO COME AND TAKE TO THE DEALERSHIP. I HAD TO REPLACE ALL 4 TIRES ON MY THAN YEAR OLD VEHICLE APPROX. 29000 MILES ON IT. I HAD ADVISED ONSTAR I HAD NO WARNING AND WANTED TO KNOW WHY THE SYSTEM DID NOT ALERT EM BUT NO ONE HAD AN ANSWER. ALSO, WHEN I FIRST PURCHASED MY EQUINOX IN JULY 2012, THE CAR HAD A KNOCK AND I REPORTED IT. CAN YOU PLEASE HELP ME. ON THIS LAST INCIDENT LAST WEEK WITH THE ACCELERATOR STICKING, I PUSHED MY ONSTAR BUTTON ADVISING THEM WHAT HAD HAPPENED AND TO PLEASE TRANSFER ME TO GM CARE SO I COULD LET THEM KNOW, HOWEVER, AFTER REMAINING ON HOLD FOR TO LONG I HUNG UP. NO ONE HAS FOLLOWED UP WITH ME REGARDING EITHER INCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Jul 25, 2014
2012 CHEVROLET EQUINOX HAS BEEN TO THE DEALER FOUR TIMES FOR THE SAME PROBLEM. WOULD SEEM TO HAVE TO DO WITH THE ELECTRICAL COMPONENTS IN THE RADIO/GPS UNIT. THE SAFETY PORTION INVOLVES THE DASH AND GPS UNIT DARKENING DURING THE DAY WHICH CAUSES THE DRIVER NOT ABLE TO SEE ANY OF THE GAUGES. NOT BEING ABLE TO SEE THE SPEEDOMETER IS EXTREMELY DANGEROUS. AT THE SAME TIME ANY USE OF THE GPS IS UNAVAILABLE. HAVE BEEN TOLD THE ENTIRE UNIT AND COMPONENTS WERE REPLACED. NOW I HAVE MY DOUBTS. THE DEALER AND SERVICE DEPARTMENT IS DUBLIN CHEVROLET IN DUBLIN, CA. *TR
Latches/locks/linkages, Jul 24, 2014
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT BECAME LOCKED IN THE VEHICLE. THERE WERE NO WARNING LIGHTS INDICATING A FAILURE. THE CONTACT WAS EVENTUALLY ABLE TO EXIT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE FAILURE MILEAGE WAS 68,303.
Visibility/wiper, Jun 26, 2014
EVERY TIME A SMALL ROCK HITS MY WINDSHIELD IT CRACKS OR CHIPS. SMALL SAND OR GRAVEL EVEN PUTS CHIPS IN THE WINDSHIELD. CHEVY HAS A HISTORY OF USING INCORRECT PRIMER, SO I AM WONDERING IF IT IS STILL AN ISSUE. I CAN VISIBLY SEE OVER 10 CHIPS IN MY WINDSHIELD. *TR
Electronic stability control (ESC), Engine, Fuel/propulsion system, Jun 20, 2014
SES, AIR BAG STABILITRAK AND ABS LIGHTS ILLUMINATED. AUTO REDUCED POWER DOWN TO IDLE. WHEN TURNED OFF AND RE-STARTED, POWER RETURNED TO NORMAL. THIS HAS HAPPENED FOUR TIMES SINCE PURCHASED NEW. THE HIGH PRESSURE FUEL PUMP HAS BEEN REPLACED THREE TIMES AND THE FUEL SENSOR HAS BEEN REPLACED ONCE, REQUIRING THE GAS TANK TO BE REMOVED IN ORDER TO REPLACE SENSOR. ALSO, AIRBAG SYSTEM INOPERABLE TWICE SINCE NEW, WITH SENSORS BEING REPLACED TWICE. VEHICLE CURRENTLY HAS 27,000 MILES, STILL HAS BUMPER TO BUMPER AND POWERTRAIN WARRANTY AND IS BEING PROCESSED THROUGH AN ATTORNEY FIRM APPLYING THE LEMON LAW. GM HAS MADE TWO LOW OFFERS. NEGOTIATIONS ARE STILL PENDING. OWNER HAS LOST ALL INTEREST AND TRUST IN VEHICLE. *TR
Engine, Jun 9, 2014
AS A WAS DRIVING INTO PARKING LOT, MY ENGINE SHUT OFF WHILE DRIVING. I HAD TO PUT THE VEHICLE IN PARK AND RESTART THE VEHICLE. AFTER PUTTING THE VEHICLE BACK INTO DRIVE, THE VEHICLE STALLED AGAIN. I ENDED UP HAVING TO HAVE THE VEHICLE TOWED SINCE IT WAS NOT SAFE TO DRIVE. *TR
Electrical system, Electronic stability control (ESC), Engine, Jun 8, 2014
DRIVING SLOWLY THE ENGINE AND ENTIRE ELECTRIC SYSTEM SHUTS DOWN AND THE CAR JUST TURNS OFF WHILE DRIVING. THEN YOU HAVE TO PUT IT IN PARK AND START THE CAR BACK UP AND THEN IT HAPPENS AGAIN. *TR
Steering, Vehicle speed control, Jun 6, 2014
WHEN PRESSING THE GAS PEDDLE WHEN GOING AROUND 30 MILES PER HOUR THERE IS A HESITATION THEN A SURGE. IT HAS BEEN DOING THAT SINCE PURCHASE. *TR
Suspension, Wheels, May 31, 2014
DRIVING BACK FROM EL PASO I FELT A SMALL VIBRATION 1/4 OF THE WAY ON A TRIP BACK FROM EL PASO TO PHX. THE VIBRATION BECAME STRONGER THE FARTHER I WENT. I CHECKED AND THE LEFT REAR TIRE WAS SEPARATED. THIS WAS THE SECOND TIRE THAT HAS SEPARATED IN A TWO WEEK PERIOD. THE PREVIOUS WAS REPLACED BY THE DEALERSHIP. *TR
Vehicle speed control, Service brakes, May 29, 2014
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES FAILED TO RESPOND. ADDITIONALLY, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE CONTACT TO APPLY FORCE TO THE BRAKE PEDAL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,600.
Service brakes, May 25, 2014, crash
AS I WAS SLOWING DOWN GETTING READY TO COME TO A STOP AT ABOUT 10/15 MPH, I PRESSED MY BRAKES AND THEY FELT HARD. I COULD NOT PRESS DOWN SO I CONTINUED TO TRY, WHEN THEY VIBRATED AND COULD NOT STOP, I CRASHED INTO THE PERSON AT THE RED LIGHT IN FRONT OF ME. *TR
Service brakes, Hydraulic, Electronic stability control (ESC), May 25, 2014
THE ABS LIGHTS TURN ON AND THE "SERVICE STABILITRAK" MESSAGE APPEARS. THE LIGHTS AND MESSAGE TURN OFF AFTER SEVERAL MINUTES, BUT THEN CONTINUOUSLY TURN OFF AND ON. THE CHEVY DEALERSHIPS DO NOT KNOW HOW TO FIX THIS ISSUE. *TR
Electrical system, Equipment adaptive/mobility, Engine, May 9, 2014
I FILED A DIFFERENT REPORT EARLIER FOR THE SAME VEHICLE. NOW THE VEHICLE IS STARTING ON ITS OWN, IF THE KEY IS LEFT IN THE IGNITION WHEN YOU TURN IT OFF, ABOUT 30 SECONDS TO 1 MINUTE LATER THE CAR WILL START WITH NO ONE BEHIND THE WHEEL. IT WILL CONTINUE TO TRY TO START UNTIL YOU PULL THE KEY OUT. IT IS JUST THE KEY IN THE IGNITION, NO KEY CHAIN HANGING FROM IT. LAST WEEK APR 29,2014 THE CAR STARTED AND RAN FOR 10 SECOND WITH THE IGNITION OFF. HOW LONG BEFORE THE VEHICLE JUMPS INTO GEAR AND RUNS SOMEONE OVER WITH NO ONE BEHIND THE WHEEL? I FOUND OUT THAT THIS WEBSITE DOES NOT INVESTIGATE ANY REPORT UNLESS YOU PAY $50.00 PLUS, WHATEVER ELSE THEY WANT FOR IT. *TR
Engine, Apr 22, 2014
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Engine, Fuel/propulsion system, Apr 21, 2014
THE 2012 CHEVY EQUINOX STALL CONSTANTLY BELOW 30 MPH. IT STALLS AT LEAST 2 TO 3 TIMES TRYING TO BACK OUT OF GARAGE TO MOVE IT 10 FEET. THE IDLE STARTS OFF SMOOTH BUT WITHIN 10 SECONDS THE EQUINOX STARTS IDLING ROUGH AND JERKING, THEN IT STALLS. WHEN STOPPED AT STOP LIGHT THE EQUINOX JERKS BACK AND FORTH, WHEN I GIVE IT GAS TO GO, THE EQUINOX JERKS FORWARD AND USUALLY DIES ON ME. IT BURNS A LARGE AMOUNT OF GAS AND OIL, I HAVE TO REFILL THE OIL UP AT LEAST ONCE A WEEK.I HAVE CHANGED THE OIL MYSELF AND FOUND THE OIL IS SATURATED WITH METAL FILINGS. THE CHECK ENGINE LIGHT COMES ON AND OFF REPEATEDLY. I HAVE ALREADY REPLACED THE BATTERY TWICE BECAUSE OF A DEAD CELL. I HAVE REPLACED THE FRONT RIGHT TIRE DUE TO A BLOW-OUT AT 24,000 MILES AND DEALERSHIP REFUSED TO REPLACE IT, SAYING I HIT SOMETHING AND IT COULD NOT HAVE BLOWN OUT. THE ENTIRE NAVIGATION SYSTEM IN OUT AND THE LIGHTS FLICKER IN THE CUP HOLDERS. THE TIRE PRESSURE SENSORS WHEN OUT FOR AT LEAST 5 DAYS AND IT STARTED WORKING AGAIN WITH NO REPAIR OF THE SYSTEM. THIS IS NOT A SAFE VEHICLE TO DRIVE CONSIDERING, I DON'T KNOW WHEN IT IS GOING TO STALL DRIVING DOWN THE HIGHWAY. A RECALL IS MANDATORY FOR FULL REPLACEMENT!!!! *TR
Power train, Apr 7, 2014
WHILE DRIVING I SLOWED DOWN TO STOP FOR LIGHT , LIGHT CHANGED SO I ACCELERATED WHEN I STEP ON GAS VEHICLE HESITATED AND LURCHED FORWARD WITH AN IMPACT SIMILAR TO BEING REAR ENDED AT A HIGH RATE OF SPEED. ON ANOTHER OCCASION WHEN ACCELERATING VEHICLE ALMOST STALLED BEFORE TRANSMISSION ENGAGED. ON ANOTHER OCCASION THE VEHICLE WAS AT A DEAD STOP AND WHEN I STEPPED ON GAS PEDDLE VEHICLE DID NOT MOVE IMMEDIATELY . THIS HAS BEEN AN INTERMITTENT PROBLEM GOING ON FOR OVER 2 YEARS AND 30000 MILES. EVERY TIME I TOOK IT IN FOR MAINTENANCE I WOULD COMPLAIN ABOUT PROBLEM TO NO HELP FROM DEALER THEY COULD NOT DUPLICATE. I CONTACTED GM ABOUT PROBLEM THEY SENT ME TO SELLING DEALER WHO KEPT IT FOR ONE AND A HALF DAYS AND COULD NOT DUPLICATE .THE SERVICE MANAGER TOLD ME HIS WIFE HAD THE SAME PROBLEM AND THEY ARE TRADING THERE VEHICLE IN ON THE SAME VEHICLE WITH A 6 CYLINDER. THE SERVICE WRITER WHO WROTE UP MY VEHICLE HAS THE SAME PROBLEM IN A DIFFERENT MODEL BUT HE JUST LIVES WITH IT. WE FEEL THIS VEHICLE HAS BECOME VERY UNSAFE AND WE DO NOT KNOW HOW TO GET THIS RESOLVED. I HAVE CONTACTED GM AGAIN AND THEY HAD NOT RESPONDED. WE HAVE FOUND SEVERAL OTHER PEOPLE EXPERIENCING THE SAME PROBLEM ON SEVERAL WEBSITES INCLUDING CHEVY FORUM . *TR
Fuel/propulsion system, Feb 27, 2014, fire
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 90,000.
Electrical system, Feb 10, 2014
TL-THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH. THE VEHICLE ALL WHEEL DRIVE INDICATOR LIGHT ILLUMINATED AND BECAME INOPERABLE. THE CONTACT CALLED ONSTAR ROADSIDE ASSISTANCE. THE CONTACT HAD TO TURN OFF HIS VEHICLE AND TURN IT BACK ON, FOR THE VEHICLE TO RESET THE COMPUTER. THE VEHICLE WAS ABLE TO BE DRIVEN HOME. THE CONTACT STATED THAT THE FAILURE HAD NOT RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSIS OF REPAIRS. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.LJ