2014 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 548 owner complaints filed for this model year. This is the 9th highest complaint count among 21 Equinox model years with reports.
Of the 2014 reports, 23 involved a crash and 4 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Visibility, windshield wiper/washer, motorMar 17, 2022
General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.
Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.
Campaign 22V165000 on NHTSA.gov
Representative owner complaints
548 reports, newest first.
Visibility/wiper, Aug 11, 2022
The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that while operating the vehicle the failure listed in the recall had occurred. No further information was available. The failure mileage was 239,000. VIN tool confirms parts not available.
Visibility, Aug 8, 2022
The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine, Engine and engine cooling, Aug 4, 2022
The contact owns a 2014 Chevrolet Equinox. The contact stated while driving at 50 MPH and attempting to accelerate, the vehicle failed to respond as needed. The vehicle was taken to an independent mechanic who replaced the resonator. The contact stated that the failure persisted and the vehicle started chugging while driving. The check engine warning light was illuminated. The vehicle was taken back to the independent mechanic and the contact was informed that the catalytic converter needed to be replaced. The manufacturer was contacted and stated that the vehicle warranty was expired. The failure mileage was 159,000.
Visibility/wiper, Jul 24, 2022
It was pouring rain, had the wipers on highest setting. Then all of the sudden they quit. I was stuck at an old church in the middle of nowhere Kentucky and in a hell of a thunderstorm.
Visibility, Jul 18, 2022
The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving in inclement weather, the windshield wipers failed to operate as needed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 53,000. VIN tool confirms parts not available.
Visibility, Jul 15, 2022
The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine, Jun 30, 2022
I have to get the engine pistons replaced at 115,000 miles. The car has consistently been over consuming oil and I have had to top it off with new oil every 500 miles or so. I had it happen twice where the vehicle lost all power while I was driving (one of which in the middle of an intersection), and I had to completely turn of the car and turn it back on. My vehicle seems to have the same engine as the 2010-2013 Equinox’s that has been recalled for the exact same reason. Replacing all the engine positions and other parts is going to be $5,000, and this seems like the 2014 Equinox needs to be added to the class action lawsuit that addresses the same issue in earlier model Equinox’s. I have smelt burning oil and the initial issue that lead me to discover the problem was that my vehicle was idling at a high RPM and was having trouble shifting in low gears.
Visibility/wiper, Jun 29, 2022
My daughter was traveling on the NJ Turnpike during a storm and the safety recall issue which we were alerted to failed and caused my daughter distress while traveling at 65 mph and put her in harm's ways. She was unable to make it home and was fortunate to not have an accident. WE RECEIVED A SAFETY RECALL LETTER IN APRIL 2022 REGARDING THE WINDSHIELD WIPER MODULES THAT COULD FAIL FOR OUR CHEVROLET EQUINOX 2014 VEHICLE. THE LETTER INFORMED US THAT THIS PART IF IT SHOULD FAIL COULD CAUSE A SEVERE ACCIDENT. THE PART WAS NOT AVAILABLE AND THE LETTER INFORMED US THAT WHEN IT BECAME AVAILABLE THEY WOULD CONTACT US. SEVERAL WEEKS LATER THE PART FAILED WHILE TRAVELING ON THE NJ TURNPIKE AT 65 MPH IN THE POURING RAIN. IT BECAME IMPOSSIBLE TO DRIVE THE CAR AND OUR DAUGHTER WAS UNABLE TO MAKE IT SAFELY HOME. WE CONTACTED CHEVROLET IN FREEHOLD REGARDING THE MATTER AND BROUGHT IT INTO THEIR DEALERSHIP FOR REPLACEMENT AND REPAIR OF THE PART AND WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE CAR WAS AT THE DEALERSHIP SEVERAL DAYS AS THEY DETERMINED HOW TO REMEDY THIS MATTER. THE CAR WAS UNSAFE. AFTER CONTACT WITH THE CUSTOMER SERVICE DEPARTMENT NOTED IN THE RECALL LETTER THEY WERE ABLE TO FIND A REPAIR SHOP LOCALLY THAT COULD DO THE REPAIR. WE WERE TOLD THAT WE WOULD HAVE TO PAY FOR THE PART AND SUBMIT A FORM ALONG WITH A RECEIPT OF THE COMPLETED WORK BACK TO GM CHEVROLET. WE FOLLOWED ALL INSTRUCTIONS AND SUBMITTED THE FORM VIA EMAIL ALONG WITH THE RECEIPT AND WE HAVE NOT BEEN REIMBURSED FOR THE PART. GM CHEVROLET IS NOW SAYING THAT UNTIL A RECALL PART IS AVAILABLE THEY WILL BE UNABLE TO REIMBURSE US. I SAVED ALL EMAILS FROM GM CUSTOMER SERVICE . WE WERE WITHOUT OUR VEHICLE FOR SEVERAL DAYS DUE TO THE FAILURE OF THIS PART. MY DAUGHTER WAS PUT IN HARM'S WAY AND GM HAS FAILED TO PROPERLY COMPENSATE AND REIMBURSE US FOR THE REPAIR, TRAUMA, TIME AND INCONVENIENCE. PLEASE ASSIST US IN RESOLVING THIS MATTER.
Visibility, Jun 15, 2022
2014 CHEVROLET EQUINOX. CONSUMER WRITES SEEKING REIMBURSEMENT FOR SAFETY RECALL RELATED TO BALL JOINT IN THE WINDSHIELD WIPER MODULES. THE CONSUMER STATED THE ENGINE FAILED WHILE BEING DRIVEN AND NEEDED TO BE REPLACED. THE CONSUMER WAS DRIVING IN A RAIN STORM AND, OPERATING THE WINDSHIELD WIPERS WHEN THE LEFT FRONT WIPER FLEW OFF OF THE VEHICLE. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF REPAIRS FOR BOTH THE ENGINE AND THE WINDSHIELD WIPER MODULE.
Air bags, Jun 15, 2022
A service airbag indicator light appeared on my 2014 Chevrolet Equinox. The vehicle has under 100k miles and was never involved in an accident. I brought the vehicle into a Chevrolet service center and they advised that the passenger airbag will not deploy in the event of an accident. The Chevrolet service center advised that the repair would cost $1382 for a new passenger airbag module. I contacted GM and their advisor followed up with me. Per our conversation the reason that the airbag needs to be replaced will not be further investigated. They will not cover the cost of replacement. A case number was assigned but advisor declined to provide written documentation of our conversation but agreed to follow-up with written estimate from service center. At this time the passenger airbag module is available for inspection and is with the owner.
Engine, Jun 14, 2022
The contact owns a 2014 Chevrolet Equinox. The contact stated while stopped at a traffic light, the vehicle lost motive power without warning. The contact stated that she was able to restart the vehicle without further failure. The contact also stated that after driving for a while, the vehicle was turned off however, the engine continued to run. The vehicle was taken to an independent mechanic who diagnosed the failure as a fuel pump seal malfunction. The vehicle was not repaired. The contact stated that she was awaiting an appointment with the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown. The VIN was not available.
Visibility/wiper, Jun 12, 2022
Windshield wipers do not work and have been recalled for 3 months. I have been waiting for a remedy since then to get them fixed with the dealership we have replaced wiper motor, wiper linkage, and wiper arms to try and solve the problem all of which have failed. The dealership is waiting for the update on this end. My car is due for inspection by the end of June and they are unable to pass me until my wipers are working. Not only is this a huge safety hazard but a huge inconvenience consider I can’t drive my car when it rains and have gotten stuck places waiting on rain to stop or lighten up just to get home.
Visibility/wiper, Jun 7, 2022
The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the windshield wipers failed to operate as needed. The vehicle was taken to an independent mechanic who diagnosed that the windshield wiper module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 107,000. VIN tool confirms parts not available.
Other or unspecified, Jun 7, 2022
My link infotainment center glitches goes black, reverse camera stays on while driving forward. Navigation doesn’t work. Cant turn radio up or down because screen doesn’t respond to touch until it decides to then I’ll catch up every button touched. Freezes and then just shuts down and comes back on when it wants. Radio audio cuts off whenever it wants as well.
Engine, Jun 3, 2022
The engine had blown due to a oil consumption issue which is recognized by chevy but not recalled. I had no idea this was a issue, or i would have checked in between oil changes
Visibility, Jun 2, 2022
The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Visibility, Jun 1, 2022
The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the windshield wipers became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Ourisman Chevrolet of Rockville (807 Rockville Pike, Rockville, MD 20852) who informed the contact that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but no additional assistance was provided. The failure mileage was approximately 109,000. VIN tool confirms parts not available.
Visibility/wiper, May 25, 2022, crash
The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving in the rain the windshield wipers became inoperable. The contact crashed into a tree. There were no reported injuries or fire. A police report was filed. The vehicle was towed to the independent mechanic. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/ made aware of the issue but no additional assistance was provided. The approximate failure mileage was 80,000. VIN tool confirms parts not available. The contact noted that the wipers failed two weeks before the recall notice was received.
Visibility/wiper, May 23, 2022
On Sunday, May 15, 2022, my daughter was driving on the NJ Turnpike Northbound from Rutherford, NJ when it began to rain. She was traveling 65 mph when the windshield wiper on the driver side stopped working. She explained that it became hazardous to drive as cars were splashing water on the windshield and it was raining and she had to lean over to the passenger side window in order to see. SHE WAS UNABLE TO MAKE IT HOME. She got off at the next exit and thought the blade needed replacement. She took the car to a mechanic at Sunoco who tried 6 different wiper blades but it was not the blade but the motor which was faulty. The recall letter that was received in April 2022 details that the ball joint in the windshield wiper modules of these vehicles may experience high corrosion and wear that could result in the separation of one or more ball joints from their sockets during wiper operation.This could limit the driver's visibility and may increase the risk of a crash. The part had failed prior to a part becoming available. THANK GOD SHE WAS NOT INJURED. We have been unable to have this part repaired or replaced and we are without a safe vehicle. We had an appt. with Lester Glenn in Freehold, NJ on May 19, 2022 and Anthony has been the representative we have been in communication with regarding this repair. We have been told that the wiper module is not available at this time. What are we suppose to do with an unsafe vehicle? Communication with Chevrolet Customer Assistance Center has not remedied this situation. A loaner car was requested by Freehold Lester Glenn said he had none available. I have spent several hours on the phone without remedying this matter. It was suggested by Chevrolet Customer Assistance Center supervisor that I take the car to a third party to repair. The third party repair that we attempted to take the car too said they did not have the part and so we are now left without a safe vehicle to drive. The car is at the dealership. HELP
Visibility/wiper, May 23, 2022
The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that while driving 25 MPH, the driver’s side windshield wiper failed to operate without warning. The dealer had been notified about the failure and scheduled an appointment to service the vehicle. The contact's husband took the vehicle to the dealer where they confirmed that parts were not yet available. The manufacturer had been notified of the failure and provided the same information as the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 48,000. VIN tool confirms parts not available.
Visibility, May 12, 2022
The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and engine cooling, May 11, 2022
LOSING OIL AND LOSING SPEED OIL WAS TWO QUARTS LOW AND NOT YET TIME FOR A OIL CHANGE
Visibility/wiper, May 1, 2022
Wipers stop working during rain storm. Transmission slips when you take off Electric seat backward and forward button stop working.
Engine, Apr 22, 2022
Got oil changed regularly in the car only to have my engine misfiring a month after having my oil changed. Took it in to get looked at and they told me there was next to no oil in the car and that my car was burning extra oil and that I was going to need a new engine. After one google search I have come to find that this problem is not uncommon and that there was a class action lawsuit, but only went up to year 2013, even though the issue did not stop with the 2013s.
Engine, Apr 2, 2022
While I was driving in the middle lane on the highway, the "reduced engine power" message appeared on the display. Then the car started to slow down immediately. I made my way over to pull off the highway and shut car off on side of the road. When I turned the car back on, the display read "Oil pressure low, shut engine off" . No noises were heard. I shut the car off. I had to have the vehicle towed to the Chevy dealership. They did a diagnostic evaluation and discovered the main oil seal had let go. Then told us we had to have the engine replaced or rebuilt. This was the only way to fix the vehicle.