2015 Chevrolet Equinox
Problems, recalls and owner-reported issues
Visibility/wiper is the leading concern among 679 owner complaints filed for this model year. This is the 7th highest complaint count among 21 Equinox model years with reports.
Of the 2015 reports, 24 involved a crash and 6 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Visibility, windshield wiper/washer, motorMar 17, 2022
General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.
Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.
Campaign 22V165000 on NHTSA.gov
Air bags, side/windowOct 16, 2015
General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.
In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.
GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.
Campaign 15V666000 on NHTSA.gov
Representative owner complaints: air bags
37 reports, newest first. Show all
Air bags, Structure, Engine, Nov 5, 2018, crash
TAKATA RECALL I WAS INVOLVED IN A CAR WRECK ON A CITY STREET. MY CAR WAS TOTALED AND NOT EVEN ONE AIRBAG DEPLOYED. IT WAS A FRONT END COLLISION. I WAS TRAVELING EAST ABOUT 20-25 MILES PER HOUR AND S VEHICLE RAN A STOP SIGN GOING EXCESSIVELY FAST. I HIT THE PASSENGER SIDE OF HER VEHICLE. MY VEHICLE SPUN AROUND 90 DEGREES AND ENDED UP IN A DITCH HITTING A STOP SIGN ON DRIVERS SIDE DOOR. FRONT OF MY EQUINOX WAS TOTALED.
Air bags, Sep 13, 2018
THE PASSENGER SEAT AIRBAG SENSOR LIGHT GOES ON EVERY FEW SECONDS. IT DOES NOT MATTER IF ANYONE IS IN THE SEAT OR IT IS EMPTY. IT JUST STARTED OUT OF THE BLUE AND I AM READING THAT OTHER OWNERS ARE HAVING THE SAME ISSUE. THIS ONLY HAPPENS WHEN THE VEHICLE IS MOVING.
Air bags, Aug 27, 2018
PASSENGER SIDE AIRBAG PANEL HAS BEEN DETACHING ITSELF. POPPING IT BACK IN BUT IT CONTINUES TO FALL OFF ON ONE END. AFRAID IT MIGHT GO OFF AT RANDOM WHEN SOMEONE SITTING IN PASSENGER SEAT.
Air bags, Aug 8, 2018
TAKATA INFLATORS PASSENGER AIR BAG SERVICE LIGHT IS ON. THIS HAS BEEN DINGING EVERY MILE TO ALERT US SINCE JULY 18, 2018. IT STARTED ON1-40 NEAR GATLINGBURG, TN. WE LISTENED TO THE DING DING DING ALL THE WAY HOME TO FRANKLIN, OH - OVER 6 STRAIGHT HOURS AND ARE STILL LISTENING TO THE DING DING DING EVERYTIME WE DRIVE THIS EQUINOX. TOOK IT IN FOR SERVICE AND FOUND OUT THERE WAS A RECALL FOR THIS MODEL AND YEAR BUT WE DID NOT RECEIVE A RECALL NOTICE. WARRANTY EXPIRED BY A FEW WEEKS. THIS IS COSTING US OVER $800 TO HAVE IT REPLACED. WE FEEL THIS IS A SAFETY MANUFACTURING DEFECT THAT WE HAVE NO CONTROL OVER. WE'VE BEEN DRIVING IT SINCE THE ALERT STARTED JULY 18TH, 2018. TOOK US TWO WEEKS TO GET INTO THE DEALERSHIP AND NOW WE'RE WAITING FOR THE PART TO COME IN. WE ARE DRIVING A VEHICLE THAT COULD POSSIBLE BE DANGEROUS. CONTACTED CHEVY CUSTOMER SERVICE AND WERE TOLD THEY COULD NOT HELP US AND CHEVROLET WOULD NOT BE PAYING TO HAVE THE AIRBAG REPLACED BECAUSE OUR VIN # WAS NOT ON THE RECALL. NO PROBLEM WITH OUR DEALERSHIP - STILL WAITING ON THE PART. PLEASE LET US KNOW WHAT'S GOING ON WITH THE RECALL AND WHY WE WERE NOT NOTIFIED. THANKS
Air bags, Mar 1, 2018
SERVICE AIR BAG LIGHT COMES ON EVERY 10 SECONDS. CAR HAS NEVER BEEN IN AN ACCIDNET
Air bags, Vehicle speed control, Apr 25, 2017, crash
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 10,000.
Steering, Suspension, Air bags, Mar 8, 2017, crash
TL* THE CONTACT RENTED A 2015 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE VIOLENTLY SHOOK AND VEERED TO THE LEFT AND RIGHT. AS A RESULT, THE CONTACT LOST CONTROL AND COLLIDED WITH A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE POLICE OFFICER STATED THAT THE FRONT PASSENGER RIM WAS SHATTERED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE CONTACT DID NOT STATE IF THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE CONSUMER STATED THE VEHICLE WAS INSPECTED BY THE RENTAL COMPANY AND IT WAS FOUND THAT THE CONSUMER WAS AT FAULT. *JS
Air bags, Seat belts, Jan 25, 2017, crash
I HIT A DEER GOING AT LEAST 60 MILES AN HOUR. DAMAGED THE RIGHT FRONT OF VEHICLE ( APPROX. $8,000 IN DAMAGE) AIR BAGS DID NOT DEPOLY BUT SEAT BELTS WOULD NOT RETRACT AND MESSAGE SAID THE AIR BAGS HAD DEPLOYED AND THERE WAS FOUL ODOR AS IF THEY HAD.
Air bags, Jan 24, 2017, crash
VEHICLE WAS STRUCK IN THE FRONT AND RIGHT SIDE BY ANOTHER VEHICLE AS DRIVER WAS CROSSING A TWO-LANE CITY HIGHWAY. THE SEAT BELTS WERE ON,BUT NONE OF THE FRONT OR SIDE AIRBAGS DEPLOYED.THE DRIVER SUFFERED A MILD CONCUSSION AS A RESULT OF BEING THROWN AROUND AND BRUISED LEG. PASSENGER WAS THROWN AROUND,ALSO, RESULTING IN BOTH BEING CHECKED OUT AT THE ER.THE VEHICLE WAS DECLARED A TOTAL LOSS BY INSURANCE COMPANY.
Air bags, Jan 3, 2017, crash
AFTER AN ACCIDENT, THERE WAS SIGNIFICANT DAMAGE TO THE FRONT END INCLUDING PART OF THE FRAME. INSIDE THE VEHICLE HOWEVER, NONE OF THE AIRBAGS DEPLOYED AT TIME OF THE ACCIDENT. THE VEHICLE WAS LATER TOTALED DUE TO THE SIGNIFICANT DAMAGE TO THE MOTOR, PART OF THE FRAME AND FRONT END.
Air bags, Dec 21, 2015, crash
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND CRASHED INTO A CURB. THE CONTACT STATED THAT THE ON-STAR READING INDICATED THAT THE AIR BAGS DEPLOYED HOWEVER, THE AIR BAGS FAILED TO DEPLOY. IN ADDITION, THE CONTACT STATED THAT AFTER THE CRASH, THE DRIVERS SIDE SEAT BELT FAILED TO RETRACT. THE DRIVER SUSTAINED BACK PAINS AND ABRASIONS FROM THE SEAT BELT BUT IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V666000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Air bags, Nov 26, 2015, crash
MY VEHICLE WAS STRUCK IN THE FRONT BY ANOTHER VEHICLE AS I WAS CROSSING A FOUR LANE HIGHTWAY. OTHER VEHICLE WAS RUNNING 65 MPH. MY SEAT BELT LOCKED, BUT NONE OF THE FRONT OR SIDE CURTAIN AIR BAGS DEPLOYED. I SUFFERED A MILD CONCUSSION AS A RESULT OF MY HEAD STRIKING THE DRIVER'S SIDE WINDOW. IMMEDIATELY AFTER THE WRECK, ONE COULD SMELL THE INFLATORS RELEASING VAPOR, BUT NO DEPLOYMENT OF THE BAGS OCCURRED. VEHICLE WAS A TOTAL LOSS DUE TO STRUCTURAL DAMAGE.