2015 Chevrolet Equinox
Problems, recalls and owner-reported issues
Visibility/wiper is the leading concern among 679 owner complaints filed for this model year. This is the 7th highest complaint count among 21 Equinox model years with reports.
Of the 2015 reports, 24 involved a crash and 6 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Visibility, windshield wiper/washer, motorMar 17, 2022
General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.
Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.
Campaign 22V165000 on NHTSA.gov
Air bags, side/windowOct 16, 2015
General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.
In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.
GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.
Campaign 15V666000 on NHTSA.gov
Representative owner complaints: engine
231 reports, newest first. Show all
Engine, Fuel/propulsion system, May 13, 2019
IN MID-DECEMBER 2018, WE PURCHASED A USED ONE-OWNER 2015 CHEVY EQUINOX FROM A SMALL DEALERSHIP IN JENISON MICHIGAN. IT HAD ABOUT 113K MILES. LESS THAN 3 MONTHS LATER, IN EARLY MARCH OF 2019, THE VEHICLE SUDDENLY STARTED SMELLING OF GAS, RATTLING, STALLING. I IMMEDIATELY DROVE THE VEHICLE LESS A FEW MILES TO OUR LOCAL MECHANIC. AFTER THE MECHANIC EXAMINED THE VEHICLE, IT WAS DETERMINED THAT THE ENGINE HAD FAILED AND NEEDED TO BE REPLACED ALONG WITH A FUEL PUMP AT A COST OF ABOUT $6300. WE HAD PURCHASED A THIRD PARTY WARRANTY FROM PREFERRED WARRANTIES LLC THROUGH THE DEALERSHIP, SO WE THOUGHT WE WOULD BE COVERED. THE WARRANTY COMPANY REQUESTED A MORE THOROUGH EXAMINATION OF THE VEHICLE TO DETERMINE WHY THE ENGINE FAILED, AT A COST OF ABOUT $200, WHICH WOULD BE REIMBURSED TO US IF THE CLAIM WOULD BE APPROVED. THEIR ADJUSTER VISITED OUR MECHANIC, AND DETERMINED THAT SINCE THE ENGINE HAD LITTLE OIL, ABOUT ONE PINT, THE DAMAGE WOULD NOT BE ELIGIBLE FOR REIMBURSEMENT DUE TO THE VEHICLE BEING 'RUN ON LOW OIL.' WE WERE FLOORED, AS THE OIL HAD JUST BEEN CHANGED IN DECEMBER AT THE DEALERSHIP AND WAS NOT DUE FOR A CHANGE FOR ANOTHER 3K MILES. WE HAD PUT ABOUT 1K MILES ON IT SINCE PURCHASE. THERE WAS NEVER ANY INDICATION WHILE DRIVING THAT THERE WAS ANY PROBLEM WITH OIL CONSUMPTION: NO OIL LOW WARNING LIGHT, NO LEAKAGE UNDER THE VEHICLE, NO SMOKE, NO HESITATION IN DRIVING. WE DISCOVERED THAT CHEVY EQUINOXES WITH A 2.4L ENGINE BEGINNING IN 2010-2017 WERE EXPERIENCING EXCESSIVE OIL CONSUMPTION WITH MANY OF THE COMPLAINANTS STATING THERE WAS NO INDICATION THE VEHICLE WAS LOSING OIL. WE ARE ASKING FOR YOUR ASSISTANCE IN ANY WAY POSSIBLE TO RECOUP OUR LOSSES DUE TO THE NEGLIGENCE OF GM IN THEIR LACK OF INFORMING OF POTENTIAL ISSUES.
Power train, Engine, Apr 26, 2019
PURCHASED MY EQUINOX A YEAR AGO JUNE 2019. THE CAR WAS DOING FINE UP UNTIL ABOUT THE 2ND MONTH MARK I HAD IT. THE CAR BEGAN TO HAVE A VERY ROUGH AND JERKY STOP. I BROUGHT IT TO THE DEALER AND THEY FOUND NOTHING WRONG. I GOT A OIL CHANGE AT LEAST EVERY MONTH DUE TO MY JOB AND HAVING TO DRIVE FREQUENTLY. IN MARCH I NOTICED MY CAR WAS IDLING ROUGH BUT DROVE OK. WHILE LEAVING WORK I WAS STOPPED AT A RED LIGHT MY CAR STALLED AND THE ENGINE COMPLETELY TURNED OFF IN THE MIDDLE OF TRAFFIC. I TURNED IT OFF AND RESTARTED IT. COUPLE DAYS LATER IT DID IT TWICE AS I WAS BACKING OUT INTO TRAFFIC. I TOOK IT TO THE DEALERSHIP AND MY CAR WAS COMPLETELY EMPTY OF OIL EVEN THOUGH I HAD JUST GOTTEN AN OIL CHANGE. I NOW HAVE TO DO OIL CONSUMPTION TEST EVERY 2K MILES. MY CAR STILL SHIFTS ROUGH AT ACCELERATION AND DURING DOWNSHIFTING. I HAD TO HAVE MY CAMSHAFT SOLENOID SENSOR REPLACED AS WELL. MY CAR HAS 55K MILES.
Other or unspecified, Engine, Apr 18, 2019
ON 4-14-29 MY CAR STALLED WHILE DRIVING MULTIPLE TIMES. I HAD IT TAKEN IN TO A GM DEALERSHIP ON 4-15-19 AND THEY STATED THAT THERE WAS AN ENGINE OIL CONSUMPTION ISSUE THRU THE PISTON RINGS THAT HAS CAUSED EXTENSIVE DAMAGE. THERE PROPOSAL WAS EITHER A $3500 FIX OR A NEW ENGINE FOR $7000. I CALLED GM MYSELF (COMPAINT REFERENCE #[XXX]) AND THEY STATED THAT IS A KNOWN PROBLEM AND CURRENTLY UNDER INVESTIGATION BUT THAT MY VIN NUMBER WAS NOT INCLUDED ON THE RECALL LIST TO HAVE IT FIXED. THEY INFORMED ME TO SAVE RECIEPTS UPON PAYMENT FOR ANY REPAIRS I HAD DONE INCASE LATER IN THE FUTURE THERE WAS A RECALL. I WAS ADVISED TO DISCUSS MY ISSUE WITH THE CUSTOMER EXPERIECE MANAGER AT THE DEALERSHIP FOR SOME RESOLUTION. UPON DISCUSSION WITH THEM THEY STATED THERE IS NOTHING THEY CAN DO AT THIS TIME AS THEY CAN ONLY FIX "KNOWN" ISSUE WITH PERMISSION FROM GM. THE DEALERSHIP ALSO ADVISED THAT IT WOULD BE RIDICULOUS FOR ME TO PAY $7000 TO HAVE ANOTHER ENGINE ADDED INTO MY VEHICLE AS THIS ENGINE WOULD MORE THAN LIKELY HAVE THE SAME ISSUES. THEY ADVISED ME TO RENT A CAR UNTIL I COULD DECIDE WHAT TO DO. THE RENTAL CAR WAS $55/DAY EQUALING TO $1650 A MONTH WHICH IS NOT FEASIBLE. I HAD TO PICK UP MY CAR TODAY FROM THE DEALERSHIP AS I NEED TRANSPORTATION TO AND FROM WORK AS I WORK 45MIN AWAY AND THERE IS NOT ANOTHER OPTION AT THIS TIME. I WAS GIVEN A PAPER WITH DETAILS OF WORK NEEDED FROM DEALERSHIP THAT I WILL SAVE FOR FUTURE REFERENCE. ON MY WAY HOME MY CAR STALLED MULTIPLE TIMES AGAIN. IT DOES INDEED TURN OVER AND RESTART ONCE DEAD, BUT THIS POSES A HUGE SAFETY HAZARD TO NOT ONLY MYSELF BUT OTHER DRIVERS ON THE STREET AS WELL. HOPE THERE IS SOME RESOLUTION TO THIS AS I HAVE READ MULTIPLE COMPLAINTS ONLINE FROM OTHER DRIVERS WITH THE SAME CAR, SPECIFICALLY THE 2.4L ECOTECH ENGINE, WHICH IS WHAT I HAVE. THANK YOU FOR YOUR TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Engine, Mar 30, 2019
I WAS DRIVING DOWN A HILL IN MOTION AND I WAS ATTEMPTING TO MAKE A RIGHT TURN. MY CHEVY EQUINOX SHUT OFF AS I MADE THE TURN. MY TRUCK STOPPED AND MY BACK END WAS IN THE LANE I WAS ATTEMPTING TO LEAVE. THE FRONT END WAS ON THE STREET I TRIED TO TURN ON. SO I IMMEDIATELY TRIED TO START THE EQUINOX. I TOOK FOUR TIMES FOR IT TO START. THIS HAS HAPPENS AT LEAST TWICE A WEEK. I'M TERRIFIED TO GET ON THE LOCAL HIGHWAY. ALSO I'M TERRIFIED TO GET ON THE INTERSTATE FOR FEAR I WILL GET INTO A WRECK BECAUSE IF MY VEHICLE SHUTTING OFF. I'VE HAD THE VEHICLE FOR ONE YEAR. I'M STUCK WITH IT. IT'S TOTALLY UNSAFE. THE DEALERSHIP REFUSES TO RETURN MY CALLS. I GET REGULAR OIL CHANGES. I NEED THEM MORE FREQUENTLY DUE TO THE OIL BURNING SO QUICKLY. I HAVE TO CHECK MY OIL ON A DAILY BASIS SO I CAN MAKE SURE THERE IS ENOUGH OIL FOR ME TO DRIVE TO WORK. SOMETIMES MY VEHICLE SHAKES WHILE I'M STOPPED AT A RED LIGHT OR STOP SIGN. I'VE THEN WE'LL TAKE MY VEHICLE TO GET IT CHECKED THERE WILL BE OIL IN IT. I DON'T UNDERSTAND WHY IT SHAKES AND CUTS OFF AND BURNS UP OIL. THIS IS ABSOLUTELY RIDICULOUS I SHOULDN'T HAVE TO DEAL WITH THIS. THE VEHICLE IS ONLY THREE YEARS OLD. *TR
Power train, Engine, Mar 20, 2019
WHILE AT IDLE, THE CAR STALLED. WAS ABLE TO RESTART THE ENGINE BUT AS SOON AS I TOOK MY FOOT OFF THE BREAK AND PRESSED THE GAS, THE CAR WOULD STALL AGAIN. HAD IT TOWED TO THE DEALERSHIP AND THEY DIAGNOSED IT AS A MISFUNCTIONING INTAKE CAMSHAFT SOLENOID. PART WAS REPLACED. THIS SAME ISSUE HAS BEEN REPORTED NUMEROUS TIMES. THIS NEEDS TO BE RECALLED BEFORE SERIOUS INJURY OCCURS. MY KIDS WERE IN THE CAR WITH ME WHEN THIS HAPPENED.
Engine, Fuel/propulsion system, Mar 18, 2019
CAR STARTED RATTLING, SHAKING, STALLING WITH NO INDICATION BEFOREHAND OF ANY PROBLEMS. IT WAS DISCOVERED THAT THERE WAS EXCESSIVE OIL CONSUMPTION, RESULTING IN USING ALL BUT ONE PINT OF OIL SINCE OIL CHANGE 2 1/2 MONTHS PRIOR, LESS THAN 2000 MILES SINCE OIL CHANGE. ENGINE DAMAGED AND FUEL PUMP NEEDS TO BE REPLACED. NO INDICATIONS THAT OIL WAS GETTING LOW, NO LIGHTS, NO SMOKE, NO SMELL, NO LEAKS, NO HESITATION. WHILE PARKING CAR, THIS ALL OCCURRED.
Engine, Mar 17, 2019
TWO WEEKS AGO MY CAR DIED WHILE BACKING OUT OF A PARKING SPACE. I HAD THE ISSUE DIAGNOSED AT A MECHANIC, AND THE CODE CAME BACK AS' P0010 - BANK 1 INTAKE CAMSHAFT POSITION ACTUATOR ELECTRICAL CIRCUIT HAD A FAULT.' TOOK MY CAR TO THE DEALERSHIP AND THEY REPLACE IT FOR FREE. ON THE DEALERSHIP RECEIPT IT SAYS 'REPLACE CAMSHAFT POSITION ACTUATOR SOLENOID VALVE.'
Service brakes, Engine, Mar 16, 2019
HAVE HAD THE CAR LESS THAN A YEAR. HAD IT IN THE SERVICE SHOP 4-6 TIMES FOR NOISY BREAKS AND SQUEAL IN THE FRONT COMING FROM ENGINE. EVERY TIME YOU PUT ON THE BREAKS IT MAKES AN AWFUL NOISE. WHEN YOU TURN THE CAR COMPLETELY OFF IT SQUEALS FROM THE ENGINE. THE SERVICE MANAGER STATED 'IT'S SUPPOSED TO SOUND LIKE THAT'
Power train, Engine, Mar 7, 2019
MY CAR IS A 2015 CHEVY EQUINOX THAT I HAVE DRIVEN SINCE I PICKED IT UP FROM THE DEALER WITH SIX MILES ON IT. ON OR ABOUT FEBRUARY 8. I STARTED THE CAR IN THE MORNING, AFTER RUNNING FOR A FEW SECONDS IT SOUNDED LIKE THE OIL WAS TOO LOW. I SHUT THE CAR OFF CHECKED THE OIL, FOUND IT LOW, I PUT TWO QUARTS IN AND STARTED IT AGAIN. I CHECKED IT AGAIN SAW IT WAS LOW, I LOOKED UNDERNEATH AND SAW OIL ON THE GROUND. I TOWED THE CAR TO MY REGULAR MECHANIC, HE SAID IT WAS A REAR MAIN SEAL. DURING THE REPAIR HE TOLD ME HE WAS RESEARCHING THE CAR AND LEARNED THAT THIS IS A COMMON PROBLEM WITH THIS CAR, AND WHILE HE IS REPLACING THE SEAL HE WANTED TO CLEAN THE PCV SYSTEM AS WELL. I ASKED HIM TO DO WHAT IS NECESSARY TO REPAIR THE CAR. AFTER PAYING OVER $1000.00 MY MECHANIC TOLD ME THAT I MAY WANT TO CALL GM OR NHTSA AND TRY TO GET REIMBURSED BECAUSE THIS IS THE SAME SYSTEM THAT WAS RECALLED, JUST A YEAR OFF. MY WIFE CALLED GM, THE PERSON SHE SPOKE WITH AGREED THAT THERE MAY BE AN ISSUE AND ASKED FOR ALL DOCUMENTATION, MY WIFE WAS SHOCKED WHEN THE 1ST REPRESENTATIVE TOLD HER THAT THEY KNEW ABOUT THE PROBLEM. THEN TOLD HER THAT A SENIOR REPRESENTATIVE WILL CALL HER BACK THE NEXT. TODAY THAT SENIOR REPRESENTATIVE CALLED HER BACK. I WAS HOME WHEN THIS HAPPENED. AFTER SHE EXPLAINED WHAT HAPPENED AND WHAT WAS DONE TO THE CAR THE FIST RESPONSE SHE GOT WAS "SINCE WE DIDN'T TAKE THE CAR TO A GM DEALERSHIP THERE WAS NOTHING THEY COULD DO" SHE THEN PUT ME ON THE PHONE AND I ASKED HIM THAT IF THE GM DEALER FIXED IT WOULD IT BE TAKEN CARE OF.? HE THEN CHANGED HIS TUNE TELLING ME THAT IT HAS NOT BEEN ESTABLISHED THAT A RECALL EXISTS. HOWEVER, HE DID SAY THAT NOTING CAN BE DONE JUST BECAUSE I READ SOMETHING ON THE INTERNET. I REPLIED THAT YES I WAS DOING RESEARCH, YES, I DID FIND OTHERS ARE HAVING THE SAME PROBLEM AS THE RECALL.IF OTHERS ARE HAVING THE SAME PROBLEM. WHY NOT ANOTHER RECALL?
Engine, Mar 5, 2019
CAR HAS 57,323 P0013 WAS REPLACED LESS THAN ONE WEEK AGO AND NOW IT'S POPPING BACK UP WITH A P0014.
Engine, Feb 15, 2019
I HAVE NOT HAD THIS CAR A YEAR YET AND IT STALLED ON ME TWICE WHILE I WAS BACKING OUT OF THE PARKING LOT. LUCKILY THERE WAS NO CA PARKED IN FRONT OF ME SO I HAD TO PULL OUT STRAIGHT TO DRIVE. I DROVE FOR MAYBE ANOTHER 20 MINUTES AND THE CAR STALLED ON ME TWICE WHILE I WAS SITTING AT A RED LIGHT. THE CAR STARTED BACK UP AND THEN STALLED ON MY WHILE I WAS DRIVING ON THE CITY STREET. I HAVE A FULL TANK OF GAS, 46% OIL IN THE VEHICLE AND COOLANT IN THE VEHICLE. I GET MY OIL CHANGED EVERY 3000 MILES
Engine, Feb 13, 2019
I OWN A 2015 CHEVY EQUINOX THAT PCV SYSTEM FAILED AND CAUSE MAJOR ENGINE DAMAGE. THE DAY ISSUE HAPPENED IS ONE OF THE COLDEST DAYS IN RECORD IN THE STATE OF MISSOURI. THE PCV SYSTEM FROZE CAUSING EXCESSIVE PRESSURE IN THE ENGINE CAUSE THE REAR MAIN SEAL TO BLOW. ONCE THIS HAPPEN THE CAR START TO LOOSE EXCESSIVE AMOUNTS OF OIL WHICH LEAD TO THE ENGINE DAMAGE. THERE IS NOT A OIL PRESSURE GAUGE IN THE CAR SO THERE WAS NO WAY OF TELLING IF THERE WAS NO OIL PRESSURE, ONLY A OIL LIGHT IN WHICH IT DID NOT COME ON. HOW I FOUND OUT I HAD THE ISSUE IS WHEN THE ENGINE STARTED HAMMERING. I SHUT OFF THE ENGINE QUICKLY AND HAD IT ROLLED BACK TO GM. WHERE I WAS TOLD THAT MY ENGINE IS NO GOOD AND I NEED A NEW ONE, WHICH COST 7700 TO FIX. MY CAR HAD THE SAME ISSUE AS DESCRIBE ON THE GM 14882 BULLETIN BUT STILL NO HELP WITH THE COST. AFTER SPEAKING WITH THE SERVICE MANAGER HE TRIED TO GET GOOD WILL WARRANTY SINCE IM OVER MY 100,000 MILE WARRANTY.BUT STILL NO HELP, I HAVE TO PAY FOR THE ENGINE MY SELF BECAUSE I STILL HAVE THE LOAN THROUGH GMAC. THE WORST THING ABOUT THE ISSUE IS THAT THE SERVICE MANAGER TOLD ME THAT THIS IS A KNOWN ISSUE AND ONLY CERTAIN CARS ARE COVERED ON THE BULLETIN AND THAT THE BULLETIN ONLY TIES TO THE VIN ON THE CAR. WELL READING UP THIS IS A HUGE ISSUE AND SO FAR THERE ARE MORE COMPLAINS THEN RECALL FIXES. SOMEONE NEEDS TO DO SOMETHING ABOUT IT.
Engine, Jan 30, 2019
CAR SHUTS OFF WHILE DRIVING. ENGINE LIGHT CAME ON AND WHEN SLOWING DOWN OR THE CAR HAS STOPPED IN TRAFFIC ON THE FREEWAY OR AT A RED LIGHT THE ENGINE SHUTS OFF. TOOK THE CAR TO THE SHOP AND UNABLE TO DETERMINE THE ISSUE. WILL RETURN IT TO THE SHOP AGAIN FOR A MORE THOROUGH INSPECTION. THIS HAPPENED MULTIPLE TIMES WHILE DRIVING TO WORK.
Engine, Dec 22, 2018
CAR STALLS WHILE DRIVING, WHILE STOPPED IN TRAFFIC CAR WILL STALL WHEN BRAKE IS RELEASED AND WILL ALSO STALL WHILE PUSHING THE ACCELERATOR. STALLS WHILE IN DRIVE AND REVERSE.
Power train, Engine, Nov 11, 2018
THE CHECK ENGINE LIGHT, IS ON I HAVE 50,000 MILES IT SHUT OFF WHEN U COME TO STOP OR IDLE.. PULLED CODE CAME BACK AS P0010,& P0011, CAMSHAFT POSITION ACTUATOR . THIS CAR HAS BEEN EXCELLENT CARED FOR. UNEXCEPTIONABLE.. CAR WAS IN MOTION, ON THE STREETS, HIGHWAY S. CARS BLOWING FOR ME TO PULL OFF. HAVE TO DRIVE WITH FLASHER TO KEEP CARS BACK TO KEEP FROM GETTING REAR ENDED.
Engine, Nov 6, 2018
ENGINE STALLED SEVERAL TIMES WHILE DRIVING AND JUST SHUT OFF WHILE DRIVING AND THE CHECK ENGINE LIGHT CAME ON. TOOK THE VEHICLE TO HAVE CODES CHECKED IT SHOWED CAMSHAFT POSITION SENSOR, SO HAD THAT REPLACED AND THE VEHICLE CONTINUED TO SHUT OFF WHILE DRIVING AFTER THAT WAS REPLACED AND THE CHECK ENGINE LIGHT APPEARED ON AGAIN. TOOK THE VEHICLE TO CHEVROLET DEALERSHIP TO BE TOLD THAT THE CAMSHAFT POSITION ACTUATOR NEEDED TO BE REPLACED WHICH COST ME ABOUT $350.00. THIS SEEMS TO BE A COMMON PROBLEM WITH THE CHEVY EQUINOX'S AND THEY NEED TO BE RECALLED FOR IT BECAUSE IT IS VERY DANGEROUS TO BE DRIVING AND YOUR VEHICLE JUST STOPS WHILE DRIVING DOWN THE HIGHWAY.
Air bags, Structure, Engine, Nov 5, 2018, crash
TAKATA RECALL I WAS INVOLVED IN A CAR WRECK ON A CITY STREET. MY CAR WAS TOTALED AND NOT EVEN ONE AIRBAG DEPLOYED. IT WAS A FRONT END COLLISION. I WAS TRAVELING EAST ABOUT 20-25 MILES PER HOUR AND S VEHICLE RAN A STOP SIGN GOING EXCESSIVELY FAST. I HIT THE PASSENGER SIDE OF HER VEHICLE. MY VEHICLE SPUN AROUND 90 DEGREES AND ENDED UP IN A DITCH HITTING A STOP SIGN ON DRIVERS SIDE DOOR. FRONT OF MY EQUINOX WAS TOTALED.
Power train, Engine, Oct 25, 2018
WITH OUT WARNING MY WIFES CAR WENT INTO ENGINE POWER FAILURE MODE. THE CAR WOULD NOT GO MORE THEN 10 MPH. I HAD THE CAR TOWED TO A CHEVY DEALERSHIP. THEY INFORMED ME THAT THE VEHICLE WAS FOUR QUARTS LOW OF ITS MOTOR OIL. THEY THEN ASKED ME FOR ALL THE SERVICE RECORDS I HAD TO ESTABLISH A HISTORY. THEY HAD THE OIL CHANGES THAT I DID FROM THE DEALER, ONE FROM A WELL KNOW AUTO MERCHANDISER AND BECAUSE I DID THE MOST RECENT ONE MYSELF, THE DEALER IS TELLING ME THAT THEY WILL NOT ACCEPT THAT ONE BECAUSE THERE IS NO DOCUMENTATION OF ME DOING IT AND HENCE THE VEHICLES POWER TRAIN WARRANTY WILL NOT BE HONORED. THE CAR IS ONLY THREE YEARS OLD AND HAS 75000 MILES ON IT. NO INDICATION OF ANY ISSUES WERE PRESENT AT ANYTIME WITH THIS VEHICLE.
Engine, Sep 11, 2018
ON 9/11/18 I WAS DRIVING THRU AN INTERSECTION AND AND VAN PULLED IN FRONT OF ME CASUING ME TO BRAKE AND MY CAR SHUT OFF. STEERING WHEEL LOCKED SO I COULDN'T PULL OFF THE ROAD. IT TOOK 2 TRIES TO RE-START MY CAR AND WHEN I PUT IT IN DRIVE AND PRESSED ON THE GAS IT STARTED SPUTTERING. THIS IS NOT THE FIRST TIME THE CAR HAS SHUT OFF AS I WAS DRIVING. PREVIOUSLY WHEN I TOOK IT TO THE DEALER THAT SAID THAT NO CODES SHOWED UP SO THERE WAS NOTHING THEY COULD DO.
Engine, Aug 6, 2018
RECALL I WOULD START MY CAR AFTER DRIVING IT MY CAR WILL SHUT OFF ON ITS OWN WILL DO THIS SEVRALL TIME THUR OUT THE DAY . BEEN TAKING IT TO GET IT CHECK THEY SAY IT MIGHT BE THE OIL CHANGE BUT HAD A OIL CHANGE AND ALWAY PUT THE EXPENSIVE ONE ON.
Engine, Jul 18, 2018
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE DRIVING 30 MPH, THE SERVICE INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE RESTARTED ON ITS OWN AND WAS TAKEN TO REEDMAN TOLL CHEVROLET OF SPRINGFIELD (FORMERLY SPENCER) (LOCATED AT 840 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (484) 472-786290) WHERE IT WAS AWAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,193. *JS
Engine, May 19, 2018
ENGINE STALLED IN HEAVY TRAFFIC. RESTARTED AFTER TURNING IGNITION OFF AND ON. CAR KEPT HESITATING EVERY TIME FROM BRAKE TO GAS WHEN TRYING TO MOVE FORWARD FROM STOPPED. CHECK ENGINE LIGHT CAME ON WITH CODE P0010. DEALER KEPT IT FOR 4 DAYS AND COULDN'T FIND THE PROBLEM, NO CHARGE. 10 DAYS LATE THE ISSUE RETURNED. CAR STALLED 4 TIMES IN A FEW MILES OF STOP AND GO TRAFFIC. SEEMS TO ONLY HAPPEN AFTER CAR SITS IDLING IN TRAFFIC. MOVE FOOT FROM BRAKE TO GAS AND ENGINE DIES. TAKING TO THE DEALER AGAIN NEXT BUSINESS DAY. AFTER GOOGLE SEARCHES IT APPEARS THAT THE 'CAMSHAFT POSITION ACTUATOR SOLENOID VALVE NEEDS TO BE REPLACED. I HOPE THE DEALER HAS GOOGLE SEARCH
Engine, May 16, 2018
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE ENGINE SEIZED AND THE TIMING BELT FRACTURED WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT. THE VEHICLE WAS PUSHED TO THE ROAD SHOULDER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE ENGINE WAS REPLACED. THE MANUFACTURER REFUSED TO REPLACE THE ENGINE BECAUSE THE CONTACT HAD THE OIL CHANGED BY AN INDEPENDENT MECHANIC RATHER THAN A GM DEALER, WHICH VOIDED THE WARRANTY. THE CONTACT CALLED BOB GRIMM CHEVROLET (2271 S MAIN ST, MORTON, IL 61550), BUT HAD NOT HEARD BACK. THE FAILURE MILEAGE WAS 75,000.
Engine, May 13, 2018
ABOUT 4-6 MONTHS AGO, MY CAR STARTED TO JOLT EVERY NOW AND AGAIN, WHILE DRIVING IT, BUT IT NEVER SHUT OFF. LAST WEEK, WHEN I WAS BACKING OUT OF A PARKING SPOT, THE CAR DIED WHEN I SHIFTED IT INTO DRIVE TO LEAVE. IT TOOK A WHILE TO TURN BACK ON, BUT DID START UP AGAIN. ON MY WAY HOME, IT SHUT OFF AGAIN WHILE IN MOTION. ONCE I GOT HOME, THE CHECK ENGINE LIGHT POPPED ON AND I DID NOT DRIVE IT AGAIN UNTIL THE NEXT DAY. I WENT TO WASH IT, AS I DO WEEKLY, AND FILL UP THE GAS TANK. THE CHECK ENGINE LIGHT TURNED OFF. THE NEXT MORNING, I WAS DRIVING TO WORK AND THE CAR CUT OFF AGAIN WHILE IN MOTION. ONCE I WAS ABLE TO GET IT RESTARTED, I DROVE IT TO THE CLOSEST MECHANIC IMMEDIATELY. THEY ATTEMPTED TO LOOK AT THE CAR AND DIAGNOSE IT FOR THE GREATER PART OF THE DAY. THE MACHINE WAS READING A CAM SHAFT ISSUE; HOWEVER, WHEN THEY INSPECTED IT, THERE WAS NO ISSUE WITH IT. THE MECHANIC STATED THAT HE HAS SEEN THIS ISSUE WITH THE CHEVY EQUINOX SEVERAL TIMES AND THAT CHANGING THE INTAKE/OUTTAKE VALVES GIVES A TEMPORARY RESOLVE; HOWEVER, THE PROBLEM TYPICALLY COMES DOWN TO THE ENGINE/MOTOR HAVING TO BE REPLACED, WHICH IS APPROXIMATELY A $6000 REPAIR BILL, OR TAKE A COMPLETE LOSS ON THE CAR., BECAUSE METAL SHARDS AND OTHER THINGS GET TRAPPED IN THE ENGINE/MOTOR THAT CAN'T BE REMOVED. THEY DID REPLACE THE VALVES, WHICH COST ME $400+, TOLD ME TO KEEP DOING WHAT I DO, IN TERMS OF KEEPING MAINTENANCE UP, AND HOPE THAT SOMETHING IS DONE BEFORE THE ENGINE/MOTOR NEEDS REPLACING. I AM RESPONSIBLE FOR MY TRANSPORTATION AND THAT OF MY TWO CHILDREN (AGES 1 & 11). I CANNOT HAVE MY CAR STOP, IN THE MIDDLE OF ME DRIVING IT, AND HAVE THAT RESULT IN A FATAL LOSS OF ME AND/OR MY CHILDREN. A SIMPLE INTERNET SEARCH SHOWS THAT MULTIPLE YEARS OF THIS MAKE/MODEL CAR HAVE THE SAME ISSUE AND IT IS ALARMING THAT NO RECALL IS IN PLACE. THE CONSUMER IS BEING LEFT TO COVER THE COST OF SAFETY IN FAULTY VEHICLES.
Power train, Engine, Mar 22, 2018
I PARKED MY CAR ON MONDAY NIGHT AND HEARD A RATTLING NOISE AND THE ENGINE SOUNDED LIKE IT WAS KNOCKING. I TURNED IT ON AND OFF AND IT STARTED AGAIN. THE NEXT DAY I GET IN TO TAKE MY TWO YOUNG CHILDREN TO SCHOOL AND THE CAR WOULDN'T START. I CALLED THE DEALER AND HAD THE CAR TOWED AND THE DEALER TELLS ME THAT I NEED A NEW ENGINE. THE VEHICLE HAS 58,352 MILES SO IT AS FAR I KNOW IT SHOULD BE COVERED UNDER THE POWER TRAIN WARRANTY AS I HAVE LESS THAT 100,000 MILES AND ITS ONLY 3 YRS OLD SINCE I BOUGHT IT BRAND NEW. WELL GM WILL NOT COVER THE MOTOR BECAUSE I DIDN'T TAKE IT TO THE DEALER TO HAVE OIL CHANGES DONE. SINCE THEY HAVE NO RECORD OF THE OIL CHANGES DESPITE THAT FACT THAT I DID THEM EVERY 3000 MILES AS RECOMMENDED THEY WILL NOT GIVE ME A NEW MOTOR YET I STILL HAVE TO PAY $510 A MONTH FOR A CAR THAT I CAN NO LONGER DRIVE. GRAY CHEVROLET IS THE DEALER THE CAR IS AT AND THEY ARE THE WORST. GM DOESN'T HONOR THEIR WARRANTIES AND SHOULD BE PUT OUT OF BUSINESS. I WILL NEVER EVER BUY A GM VEHICLE EVER AGAIN. WHY WAS THERE NO LIGHTS ON THE DASHBOARD PRIOR? HOW DO I NEED A MOTOR OVER NIGHT WHEN I HAD NO PROBLEMS PREVIOUSLY? WHY IS THAT GM WILL NOT HONOR THEIR WARRANTY OR AT LEAST SEND SOMEONE TO THE DEALER TO INVESTIGATE? WHY WON'T GM AT LEAST CALL GRAY CHEVROLET TO FIND OUT WHAT HAPPENED AS OPPOSED TO READING SOMETHING TO ME FROM A COMPUTER SCREEN? WHY WOULD THEY NOT TRY TO ASSIST THEIR CUSTOMERS? IM STRANDED WITH 2 KIDS AND NO ONE CARE. DON'T EVER BY ANY VEHICLE FROM GM!!!!!!!!