2015 Chevrolet Equinox
Problems, recalls and owner-reported issues
Visibility/wiper is the leading concern among 679 owner complaints filed for this model year. This is the 7th highest complaint count among 21 Equinox model years with reports.
Of the 2015 reports, 24 involved a crash and 6 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Visibility, windshield wiper/washer, motorMar 17, 2022
General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.
Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.
Campaign 22V165000 on NHTSA.gov
Air bags, side/windowOct 16, 2015
General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.
In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.
GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.
Campaign 15V666000 on NHTSA.gov
Representative owner complaints
679 reports, newest first.
Engine, Nov 7, 2022
The contact owns a 2015 Chevrolet Equinox. The contact stated that a month after having an oil change performed on the vehicle, he noticed that the engine had consumed 2 quarts of oil. There was no warning light illuminated. The contact stated that he had been adding a quart of oil every1,000 - 2,000 miles. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
Power train, Nov 5, 2022
The 2015 Equinox has transmission problems. While driving the transmission will stop working and you have to turn off the motor and wait a few minutes and restart the motor for the transmission to shift into Park reverse and drive again. It happened on a road with no shoulder and traffic behind me I had to shut off the motor put it in park and wait a minute and then restart the motor for the vehicle to be able to move again!
Power train, Oct 31, 2022
Car stalling when taking off from a stop causing dangerous situations. I had a 2013 of the exact model and it did the same thing. GM has an issue with the intake sensors that needs to be addressed.
Engine, Oct 24, 2022
Engine system making noise, the vehicle did not sound right, but no warning lights. I took vehicle in for oil service, told it was not time for an oil change even though 50% of the oil was consumed with only about 600 miles driven (last service 89275 mi, now 89889 mi). Service center topped off my oil but warned the system is burning more oil than it should with no signs of a leak.
Power train, Oct 18, 2022
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving 10 MPH, the contact heard rattling sounds coming from underneath the vehicle. The contact pulled over but saw no issues with the vehicle. Once the contact started driving, she immediately noticed smoke coming from the rear of the vehicle. The contact pulled over on the side of the road and the vehicle started overheating. The vehicle was towed to the dealer for diagnostic testing, and the contact was informed that the transfer case needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under warranty. No assistance was provided. The failure mileage was 151,000.
Engine, Oct 4, 2022
It's has oil consumption problem issuse because the added 3 quarts of oil and it still wouldn't show on the dipstick
Engine, Sep 13, 2022
High engine oil consumption, timing chain system failure resulting g in catastrophic engine failure.
Visibility, Sep 12, 2022
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the windshield wipers failed to operate. The vehicle was taken to the dealer where it was diagnosed that the windshield wiper module needed to be replaced; however, the dealer informed the contact that she needed to pay out of pocket for the replacement part and seek reimbursement from the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 170,000. VIN tool confirms parts not available
Visibility/wiper, Sep 6, 2022
The contact owns a 2015 Chevrolet Equinox. The contact stated while his wife was starting the vehicle, the windshield wipers were engaged and failed to respond. The contact parked the vehicle. The vehicle was taken to an independent mechanic the next day. The independent mechanic diagnosed that the windshield wiper motor needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 22V165000 (Visibility) that he associated with the failure. The manufacturer was contacted for reimbursement but had not provided any assistance. A case was opened. The failure mileage was approximately 57,831.
Visibility, Sep 6, 2022
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Visibility, Aug 31, 2022
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine, Aug 30, 2022
Vehicle excessively burns oil.
Visibility/wiper, Aug 24, 2022
On a trip to the hospital in rain, the windshield wipers failed. Doing some research, I found the current open recall. Kim’s Chevrolet in Laurel, MS is refusing to check the open recall. They claim they are not able to because there’s been “no remedy”.
Visibility/wiper, Aug 23, 2022
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 30-35 MPH in the rain, the windshield wipers became inoperable. The contact stated that due to the recall having no remedy, the vehicle was taken to a certified mechanic who repaired the windshield wipers. The approximate failure mileage was 120,000. The manufacturer was made aware of the failure. VIN tool confirms parts not available.
Visibility/wiper, Aug 20, 2022
We received a letter in the mail approximately April of 2022 stating there was a recall on the ball joints of the wipers. There was no parts available at the time for them to repair, The letter stated just wait. We continued to check in and there was still no fix. We were driving 2 hours away in Des Moines, Iowa on Friday August 19th when a torrential rain came down. The windshield wiper ball joint failed almost causing us to get into an accident on the interstate. We had to wait the storm out, and then made it home later on that night. I called the number on the recall sheet and GM told us that my husband's dad could fix the problem and we could be in reimbursed because he was a certified mechanic. My husband and his father who is a certified mechanic fixed the problem with a part from O'Reilly's. It's an OEM product they put in. After the part was fixed on Saturday August 20th, we called back like the agent said to get the reimbursement form. That's when the agent told us we could not be reimbursed because it wasn't done at the dealership. They have told us many different stories on how we are supposed to take care of this recall. But the dealership couldn't have fixed it anyway because there's no fix for it in place. I'm not working due to health issues and I go to many doctors appointments so I have to have a working vehicle with working windshield wipers. So in case it were to rain I wouldn't get into a horrible car accident like we almost did on Friday. I just want to be reimbursed for the recall that they still do not have a fix for. How are people supposed to drive around in vehicles that could have faulty windshield wipers, possibly causing accidents and even death?.
Power train, Engine, Aug 20, 2022
Car won't start put in new camshaft timing solenoids and won't start. Defective engine
Visibility, Aug 18, 2022
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility); however, the part to do the recall repair was unavailable. The manufacturer was notified of the issue and informed the contact to call the dealer to schedule an appointment. The dealer had been notified of the recall and the contact was given an appointment. Once the contact arrived, she was informed that parts for the recall repair was unavailable. The contact was also informed by a service manager that they are not authorized to repair the vehicle unless the part failed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Visibility/wiper, Aug 18, 2022
I was heading north on US23 in northern Michigan when I was in a rainstorm, traffic was going about 30mph due to how hard the rain was coming down and I had my windshield wipers on full blast when they suddenly stopped working and sat there in the middle of my windshield. I had to cut across 2 lanes of highway traffic with very little visibility to pull over on the shoulder of the highway to figure out my windshield wipers and let the storm pass. I found out there is a recall on the wiper windshield motor, however Chevrolet does not have parts to fix the issue until December at the earliest. They do not have a temporary fix. They do not offer rental cars. Basically Chevrolet is forcing customers to fix this issue out of pocket at their expense and when I reached out for reimbursement, they told me that is not a possible solution.
Engine, Aug 17, 2022
the timing chain went bad and had to be replaced before the break pads. Chevrolet wanted twice as much to repair as my mechanic did, and he used OEM parts and he replaced a few other things that *might* go out, since the entire engine had to be removed.
Engine, Aug 16, 2022
You must be aware of the problems that the 2.4 ECO-TEC engine has in relation to oil consumption and clogged PCV valve in cold weather. When the valve freezes it results in oil loss and engine failure which puts the driver and passengers in a very dangerous situation. I had to rebuild my motor for $3100 and I had to replace the valve 4 different times. Its all about the money and how much GM would have to pay to make this problem right. Instead the NHTSA turns a blind eye to the dangerous problem and instead investigates on why some wiper blades don't work. Do some real investigation by first Equinox oil consumption problems and read some real accounts of owners being put in dangerous situations.
Visibility/wiper, Aug 12, 2022
Driving in heavy rain on highway and windshield wipers just suddenly stopped and froze mid windshield almost hydroplaned and almost got rear ended when I slowed down despite putting caution lights on. Wipers are still not working and I have contacted multiple dealerships about this and there being a possible recall and am told there is not a permanent solution. I finally got one dealership in the area that will look at the issue. I have the incident recorded on dash camera.
Visibility/wiper, Aug 11, 2022
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 65 mph during rain when the windshield wipers suddenly malfunctioned and detached from the vehicle. The contact took the vehicle to a certified mechanic who stated that a necessary part had malfunctioned. The windshield wipers were replaced. The approximate failure mileage was 70,000. Vin tool confirms remedy not yet available
Visibility/wiper, Aug 8, 2022
On Friday, August 5th my state experienced torrential downpours and floods. While driving my windshield wipers stopped working. It was almost impossible to see, and I was fortunate that I opted to NOT take the highway home that afternoon, but opted for the longer route on suburban roads. I slowly made my way to a nearby church and parked my car. Upon retrieval and inspection the next day, it was discovered that a ball joint had corroded and broke, causing the failure. My vehicle had been in approximately a month prior at an authorized Chevrolet dealer, and nothing was said to us about the car having an active recall on the wiper system, specifically the ball joints, the very part that failed. I contacted Chevrolet's customer service department and was told that the recall remedy was not finalized, though according to NHTSA the part is to be inspected and replaced if necessary. Further, I was advised when the remedy is available, we will receive a letter and can submit for reimbursement. There was no warning that there was a problem. When we took our vehicle in for service a month ago, it should have been inspected. It was not. I could have had an accident and serious injuries could have occurred. Chevrolet needs to get the vehicles under the recall pulled in immediately for inspection. Further, authorized dealers need to advise their clients when there is a recall when they have their vehicle in for service.
Visibility/wiper, Aug 5, 2022
2015 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARD TO DEFECTIVE WIPERS. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS DUE TO RECEIVING A RECALL REPAIR NOTICE FOR THE FAILURE.
Visibility/wiper, Aug 4, 2022
Driving along freeway with wipers on in heavy rain and the wipers just stopped working. I was able to pull over safely but was not able to drive for hours till the rain stopped.