2017 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 273 owner complaints filed for this model year. This is the 15th highest complaint count among 21 Equinox model years with reports.
Of the 2017 reports, 18 involved a crash and 4 involved a fire. 14 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints
273 reports, newest first.
Power train, Other or unspecified, Engine, Jun 19, 2019
DRIVING ON HIGHWAY, MY CAR MAKE A LOUD BANG, IT SAID TRANSMISSION OVERHEATING IDLE ENGINE, ENGINE OVERHEATING, IDLE ENGINE, SERVICE STABILITRACK, SERVICE ANTI LOCK BREAKING SYSTEM, SERVICE POWER STEERING SYSTEM, MY ENGINE LIGHT WAS FLASHING, I WENT TO EXIT THE HIGHWAY TO THE OFF RAMP AND ALL OF A SUDDEN MY CAR CAME TO A SCREECHING HALT AND CAR WOULD NOT MOVE MADE THE LOUDEST BANG I HAVE EVER HEARD. I HAVE HAD THIS ISSUE ONE OTHER TIME! THE DEALERSHIP CLAIMED MY TRANSMISSION HAD A LEAK BUT NO LEAK MARKS IN MY BRAND NEW DRIVEWAY, THEY TOLD ME TO DRIVE IT FOR 200 MILES SO THEY CAN FIGURE OUT WHERE THE LEAK IS, THIS WAS ALL SAID THE DAY I HAD MY OIL CHANGED, THEN WHEN I CAN BACK AFTER DRIVING 200 MILES THEY THEN CLAIMED MY OIL PAN WAS LEAKING AND NEEDED TO BE REPLACED. THANK GOD MY BUMPER TO BUMPER WARRANTY WAS STILL IN EFFECT. THEY LOOKED SHOCKED WHEN I EXPLAINED TO THEM THAT AND I WOULD NOT BE PAYING FOR IT.
Other or unspecified, Jun 12, 2019
THIS INVOLVES THE AIR CONDITIONER. IT WILL BLOW COOL AIR AND THEN SUDDENLY START BLOWING HOT AIR FROM THE VENTS FOR ABOUT 15 TO 30 SECONDS AND THEN STARTS BLOWING COOL AIR AGAIN. THIS HAPPENS WHILE DRIVING DOWN THE ROAD/HIGHWAY AND HAPPENS WHEN THE CAR IS STOPPED AT RED LIGHT/STOP SIGN. IT DOESN'T HAPPEN EVERY TIME I AM DRIVING, BUT DOES HAPPEN ABOUT ONCE A WEEK. I DRIVE MY CAR TO WORK 5 DAYS A WEEK. NOW MY AIR CONDITIONER HAS STARTED TO HAVE A WEIRD CHEMICAL SMELL. IT IS HARD TO DESCRIBE AND AGAIN, DOES NOT HAPPEN EVERY TIME I DRIVE. I TOOK MY VEHICLE TO A CHEVY CERTIFIED SERVICE DEPARTMENT IN JULY 2018 AND WAS TOLD THEY DID NOT SEE ANY ISSUE WITH THE AIR CONDITIONER. I CANNOT KEEP HAVING THIS PROBLEM WITH MY VEHICLE AND I NEED THIS FIXED SOON.
Wheels, Mar 20, 2019
2017 EQUINOX CAME WITH MICHELIN LATITUDE TOUR X TIRES. AFTER LESS THAN 2 YEARS (30,000 MILES), TIRE SIDEWALLS ARE SEVERELY CRACKED. I HAVE NEVER SEEN A TIRE DEGRADE AS BADLY AS THESE HAVE. THE FACTORY IN POLAND MUST BE USING SUBSTANDARD MATERIALS TO MAKE THESE TIRES. DOT B53T 031X 4516. ACCORDING TO MICHELIN, I WILL BE RESPONSIBLE FOR AT LEAST 80% OF THE REPLACEMENT COST. I ALWAYS THOUGHT MICHELIN WAS A HIGH QUALITY COMPANY BUT AFTER SEEING HOW THESE TIRES ARE FALLING APART, I NO LONGER THINK THAT.
Engine, Mar 11, 2019
WE NOTICED A BAD FUEL SMELL IN THE CABIN OF THE VEHICLE AND HAD OIL LEAKING FROM IT TOOK IT TO THE DEALERSHIP AND THE REAR MAIN SEAL WAS BLOWN. THEY DID THE REPAIR AND A WEEK LATER HAD THE SAME THING HAPPEN AGAIN. IT'S BEEN AT THE DEALERSHIP TWICE FOR THE SAME ISSUE.
Engine, Feb 27, 2019
KEEP GETTING REDUCE ENGINE POWER CODE 2138 WHICH IS THROTTLE PEDAL SENSOR THAT SHOULD NOT HAVE GONE BAD EVEN WHEN THE CAR HAS68000 MILES ON IT.
Seat belts, Service brakes, Jan 31, 2019
THE BRAKES PAD BECAME HARD AND FAILED TO STOP THE CAR ALMOST HIT 5 CARS COMING DOWN A STREET THAT WAS A HILL IN LEWISTON NY RPUST 104 EAST
Air bags, Dec 14, 2018
VEHICLE HIT A POT HOLE AT 35 MPH, DRIVER SIDE FRONT TIRE BLEW OUT. SERVICE AIRBAG LIGHT AND WARNING CAN ON AND PASSENGER FRONT SEAT BELT LOCKED AS IF VEHICLE WAS IN MAJOR COLLISION. DEALERSHIP FIRST STATED IT WOULD ALL BE COVERED UNDER WARRANTY, NOW STATING BLACK BOX SHOWS VEHICLE WAS IN COLLISION AND AIR BAGS 'PARTIALLY DEPLOYED'. THERE IS NO DAMAGE TO VEHICLE. IF BLACK BOX IS DETERMINING AN ACCIDENT OCCURRED, WHY DID BAGS NOT DEPLOY?
Air bags, Service brakes, Dec 13, 2018, crash
I WAS DRIVING THE CAR ON FREEWAY. I TRIED SLOWING THE CAR BY PRESSING THE BRAKE PEDAL BUT IT WOULD NOT ALLOW ME TO STOP THE SLOW THE CAR HENCE CAME THE SITUATION WHERE I HAD TO HIT THE BRAKE PEDAL HARDER TO ABLE TO STOP THE CAR TO AVOID THE ACCIDENT. I WAS NOT ABLE TO BREAK AT ALL AND IT ENDED UP COLLIDING WITH THE CAR IN FRONT OF ME. IT WAS SURPRISING TO ME THAT NOT A SINGLE AIRBAG WAS POPPED OPEN, GIVEN THE MAGNITUDE OF AN ACCIDENT AND THE DAMAGE IT CAUSED (ESTIMATED DAMAGE OVER $10,000). I HAD MY SON AND TWO OF HIS FRIENDS IN THE CAR. IT IS VERY SHOCKING THAT THE AIRBAGS OR BREAK DID NOT WORK IN BRAND NEW SUV.
Other or unspecified, Nov 27, 2018
I RENTED A 2017 CHEVY EQUINOX. I STARTED THE VEHICLE AND WENT INSIDE FOR IT TO HEAT UP. SOME HOW THE KEY FOB AND KEY TRANSMITTER GOT LEFT BEHIND. I DROVE APPROXIMATELY 20 MILES. I STOPPED AT A GAS STATION, TURN OFF CAR. WHEN I RETURNED THE CAR SAID NO FOB ON DASH AND I COULD NOT START IT. I DONT THINK I NEED TO EXPLAIN ALL THE REASONS THAT THIS COULD BE A SAFETY ISSUE. LET ALONE I HAVE NEVER BEEN IN A CAR THAT DID NOT WARN YOU THAT THE FOB WAS NOT THERE.
Air bags, Sep 15, 2018, crash
VEHICLE WAS INVOLVED IN A CRASH WHERE ANOTHER CAR HIT ME IN THE PASSENGER SIDE UP FRONT IN A HARD CRASH.THE ENTIRE FRONT END AND RIGHT SIDE OF THE VEHICLE WAS DAMAGED FRAME RAILS WERE BENT AND AC COMPONENTS WAS IN THE MOTOR.AIR BAGS DID NOT DEPLOY INSURANCE TOTALED THE VEHICLE 17,200 OF DAMAGES
Visibility/wiper, Aug 20, 2018
BACK GLASS SHATTERED FOR NO APPARENT REASON. IT HAD BEEN PARKED IN A PRIVATE DRIVEWAY APPROXIMATELY 19 HOURS WHEN THE BACK GLASS SHATTERED. IF THIS HAD HAPPENED GOING DOWN THE HIGHWAY OR INTERSTATE, I COULD HAVE HAD AN ACCIDENT OR CAUSED AN ACCIDENT.
Structure, Aug 15, 2018
MICE GET IN DASH AREA AND USE THE INSULATION TO BUILD NEST ON TOP OF THE CABIN AIR FILTER. IF THE MOUSE CHEWS THROUGH THE PAPER FILTER AND RUNS UP MY PANTS LEG, THERE WILL BE A SAFETY PROBLEM.
Power train, Jun 13, 2018
TL* THE CONTACT OWNS A 2017 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHEN THE GEAR SELECTOR WAS USED TO SHIFT INTO DRIVE OR REVERSE, THE VEHICLE KEPT ROLLING IN REVERSE AS THE GEAR FAILED TO REMAIN IN POSITION. THE VEHICLE WAS TAKEN TO TWO DEALERS (GILROY CHEVROLET, 6720 AUTOMALL CT, GILROY, CA 95020, 408-842-9301 AND CAPITOL CHEVROLET, 905 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, 408-600-1145). THE DEALERS WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE. THE MANUFACTURER DID NOT PROVIDE FURTHER TESTING TO ASSIST THE DEALER AND CLOSED THE CASE WITH NO REMEDY PROVIDED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT CONSUMER STATED EQUINOX AT CAPITOL CHEVROLET, WITH THE HOPE THAT SOMETHING WILL BE CORRECTED. EQUINOX WOULD NOT GO INTO REVERSE UNLESS I TURNED IT ON AND OFF MULTIPLE TIMES AND SHIFTED GEARS MULTIPLE TIMES. IT HAPPENED AGAIN TO ME IN FEBRUARY. SUV BEGAN TO SHUDDER AND SEEM LIKE IT WAS OUT OF GAS AT IDLE. UPDATED 10/12/18*JB
Fuel/propulsion system, Apr 26, 2018
TL* THE CONTACT'S SON OWNS A 2017 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHEN THE OIL WARNING GAUGE DECREASED TO ONE PERCENT, THERE WAS A FUEL ODOR IN THE VEHICLE. THE CONTACT NOTIFIED THE DEALER (HUFFINES CHEVROLET PLANO, 1001 COIT ROAD, PLANO, TX), BUT NO LEAKS WERE FOUND. THE MANUFACTURER WAS NOT NOTIFIED AND THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 2,968.
Suspension, Power train, Electrical system, Service brakes, Apr 12, 2018
TL* THE CONTACT OWNS A 2017 CHEVROLET EQUINOX. WHILE DRIVING HIGH SPEEDS, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KRISTAL AUTO MALL (5200 KINGS HWY, BROOKLYN, NY 11234), BUT THE FAILURE COULD NOT BE DIAGNOSED OR DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. *TT CONTACT STATES DEALERSHIP (KRYSTAL AUTOMOTIVE) SOLD THEM A CAR THAT APPEARS TO HAVE BEEN MEANT FOR A WHEEL CHAIR BOUND PERSON. VEHICLE HAS EXTREME WIRING AND PLUGS EXPOSED, DOES NOT DRIVE SAFELY OVER 40MPH, SIDE MIRRORS ARE ABNORMAL, AND THE WINDSHIELD IS TOO LOW. THE INSTRUMENT PANEL IS OVERLOADED AND REQUIRES TOO MUCH MAINTENANCE. CONTACT CANNOT SIT COMFORTABLY AND SAFELY. *TT
Air bags, Dec 5, 2017, crash
VEHICLE WAS INVOLVED IN A CRASH WHERE IT BROADSIDED ANOTHER VEHICLE IN A HARD CRASH. THE ENTIRE FRONT END AND RIGHT SIDE OF THE VEHICLE WAS DAMAGED. FRAME RAILS WERE BENT AND THE MOTOR MOVED. AIR BAGS DID NOT DEPLOY. INSURANCE TOTALED THE VEHICLE.
Electrical system, Other or unspecified, Oct 23, 2017
AFTER STARTING THE CAR THIS MORNING THERE IS NO INTERIOR NOISES. NO BLINKER, NO RADIO, DISPLAY ON RADIO IS BLANK. RADIO AND EVERYTHING WORKED THE EVENING BEFORE WITH NO ISSUES AT ALL. CHECKED ALL FUSES AND STILL NOTHING. AFTER SEARCHING THE INTERNET THIS APPEARS TO BE A WIDESPREAD CHEVY ISSUE. TO SPECIFY THE VEHICLE WAS FIRST IN PARK AND RUNNING WHEN THE PROBLEM WAS NOTICED. IT CONTINUED TO BE A PROBLEM WHILE DRIVING (CITY AND HIGHWAY) AND CONTINUED AFTER THE VEHICLE WAS RESTARTED MULTIPLE TIMES.
Electrical system, Jul 14, 2017, fire
TL* THE CONTACT OWNED A 2017 CHEVROLET EQUINOX. WHILE WAITING AT A RED LIGHT, A FIRE STARTED UNDER THE DASHBOARD. THE CONTACT EXITED THE VEHICLE BEFORE IT BECAME ENGULFED IN FLAMES. THE POLICE DEPARTMENT WAS NOT PRESENT. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED TO A JUNK YARD AND THEN RETRIEVED BY THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO SWEENEY CHEVROLET/GMC IN YOUNGSTOWN, OHIO DUE TO A BUZZING NOISE EMERGING FROM THE ENGINE, EVEN WHILE PARKED IN THE GARAGE. THE DEALER DIAGNOSED THAT THE NOISE WAS DUE TO THE VEHICLE'S COMPUTER REBOOTING. THE INSURANCE COMPANY DETERMINED THAT THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 3,800.
Wheels, Jul 7, 2017
TODAY ( 7/7/17 ) GOING APPROX 25MPH THE PASSENGER FRONT TIRE BLEW OUT AT THE SIDE WALL CAUSING THE VEHICLE TO SHOOT TO THE RIGHT AND GRAZE THE CURB. PRIOR TO THE FAILURE THE TIRE PRESSURE MONITOR LIGHT WENT ON AND RIGHT AFTER THE LIGHT TURNED ON THE BLOW OUT HAPPENED. THE TIRE HAD 3571 MILES OF WHICH WE PUT APPROX 300 MILES ON IT AFTER PURCHASING THE VECHILE AS A DEMO FROM THE DEALER ON 6/29/17. VEHICLE HAS MICHELIN LATITUDE TOURING P225/65/R17
Vehicle speed control, Apr 10, 2017, crash
TL* THE CONTACT OWNS A 2017 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED WHILE ATTEMPTING TO REVERSE WITH THE BRAKE PEDAL DEPRESSED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A PARKED, UNOCCUPIED VEHICLE. THE CONTACT'S VEHICLE CAME TO A STOP ON ITS OWN. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER FOR DIAGNOSTIC TESTING, BUT A FAILURE CODE COULD NOT BE LOCATED. THE MANUFACTURER WAS NOT NOTIFIED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 10,000.
Exterior lighting, Feb 11, 2017
I TOO HAVE NOTICED THAT THE LIGHTING AT NIGHT IS NOT AS GOOD, ACTUALLY TERRIBLE, WITH MY 2017 EQUINOX AS COMPARED TO MY 2008 EQUINOX WHEN DRIVING AT NIGHT IN THE COUNTRY ROADS AND SURBUBAN NEIGHBORHOOD ROADS WITH LITTLE STREET LIGHTING. I RARELY USED THE BRIGHTS WITH MY 2008 EQUINOX. WITH THE 2017, THE SAME ROADS AND HIGHWAYS THAT I DRIVE TO AND FROM DAILY ARE DIFFICULT TO SEE WITHOUT FLICKING THE BRIGHTS IN AREAS ON THE ROAD WHICH I WAS ABLE TO SEE CLEARLY ON THE ROAD IN MY 2008 EQUINOX. I AVOID TRAVELING AT NIGHT IF I CAN POSTPONE FOR DAYLIGHT DUE TO LIGHTING ISSUE. MY EYES VISION HAS NOT CHANGED IN THREE YEARS AND DID IMPROVE IN VISION FROM THE PAST. I SUSPECT THIS ISSUE OF BAD LIGHTING ALSO AFFECTS THE CHEVY CRUZ 2014 & 2017 WHICH MY SON HAS BOTH NOW AND ALWAYS TRIES TO "GET BACK BEFORE DARK" TO HIS HOME. THAT STATEMENT WAS NEVER MADE DRIVING THE PONTIAC HE DROVE IN THE PAST FOR YEARS. I WILL SPEAK TO MY CHEVY CAR DEALERSHIP ABOUT THIS ISSUE. I AM CONCERNED AS THIS IS A MAJOR SAFETY' ISSUE. CHEVROLET NEEDS TO COMPARE AND RESOLVE. THIS ISSUE NEEDS TO BE ESCALATED! I WILL CONTACT THE MANUFACTURER AS WELL TO PUT THEM ON NOTICE OF THIS VERY DANGEROUS AND DEFECTIVE MANUFACTURER CONDITION.
Exterior lighting, Jan 3, 2017
THE HEADLIGHTS ON THIS VEHICLE ARE TERRIBLE. I UNDERSTAND THAT THEY ARE HALOGEN. I HAVE PREVIOUSLY OWNED A 2011 & 2014 EQUINOX AND DID NOT EXPERIENCE THIS PROBLEM. IT IS DANGEROUS DRIVING AT NIGHT ON COUNTRY ROADS. I AM FORCED TO CONTINUOUSLY DRIVE WITH THE BRIGHT HEADLIGHTS ON. *TR
Air bags, Jan 1, 2017, crash
I WAS TRAVELING AT APPROXIMATELY 60MPH ON A HIGHWAY. THE VEHICLES IN THE LANE NEXT TO ME WERE STOPPED FOR AN OBSTRUCTION. A VEHICLE FROM THAT LANE TRAVELED INTO MY LANE RIGHT IN FRONT OF ME. I COLLIDED WITH THE VEHICLE - I ESTIMATE THE COLLISION TO HAVE OCCURRED AT 30-40MPH. NONE OF THE AIRBAGS DEPLOYED.