2019 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 302 owner complaints filed for this model year. This is the 14th highest complaint count among 21 Equinox model years with reports.
Of the 2019 reports, 22 involved a crash and 7 involved a fire. 9 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmissionOct 29, 2020
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Campaign 20V668000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblySep 19, 2019
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.
A fuel leak in the presence of the ignition source can increase the risk of a fire.
GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.
Campaign 19V667000 on NHTSA.gov
SeatsMar 7, 2019
General Motors LLC (GM) is recalling certain Chevrolet Equinox and GMC Terrain vehicles. The rear-right seat may have insufficient welds on the head-restraint bracket.
In the event of a crash, the insufficient welds may result in an increased risk of injury for an occupant seated in the rear-right position.
GM will notify owners, and dealers will replace the rear-right seatback frame, free of charge. The recall began April 15, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192209550.
Campaign 19V184000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 30, 2018
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Campaign 18V576000 on NHTSA.gov
Representative owner complaints
302 reports, newest first.
Seat belts, Jun 22, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO LATCH SECURELY IN THE BUCKLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BRADLEY CHEVROLET (711 N LAKE HAVASU AVE, LAKE HAVASU CITY, AZ 86403, (928) 855-0577), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LOCK MECHANISM NEEDED TO BE REPLACED HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 23,000.
Other or unspecified, Engine, Jun 5, 2020
WHEN THE VEHICLE IS IN MOTION AN INTERMITTENT FOUL CHEMICAL TYPE ODOR EMITS INTO THE CAR THROUGH ALL OF THE A/C VENTS. I HAVE BEEN IN CONTACT WITH THE GENERAL MOTORS CUSTOMER ASSISTANCE, MY DEALERSHIP SERVICE DEPARTMENT AND THE BBB AUTOLINE WHOM ARE ALL AWARE THAT THERE IS A PROBLEM WITH THE VEHICLE STATED IN A TECHNICAL SERVICE BULLETIN AND IN A RECALL FOR THE ISSUE BUT GM STATES THERE IS NO REPAIR TO COMPLETELY ELIMINATE THE CONDITION AT THIS TIME. AFTER 4 SERVICE REPAIR ATTEMPTS AND A FINAL REPAIR ATTEMPT, THE PROBLEM IS STILL OCCURRING, IN WHICH GM, DEALERSHIP SERVICE DEPARTMENTS AND BBB AUTOLINE ARE AWARE AS WELL. THIS NAUSEATING ODOR IS A CHEMICAL TYPE POLLUTION EMITTING INTO THE VEHICLE CABIN THAT PRESENTS A HEALTH CONCERN AND SAFETY HAZARD FOR MYSELF AND ALL OTHER OCCUPANTS WHILE INSIDE THE VEHICLE. THE ODOR IS SO POTENT THAT IT ADVERSELY AFFECTS MY ABILITY TO SAFELY CONTROL THE VEHICLE WHILE IN MOTION. THE IMPURE AC IS NAUSEATING AND TAKES MY FOCUS OFF OF THE ROAD AND INTO AN IMMEDIATE PANIC TO FIND A WAY TO GET THE CONTAMINATED AIR OUT OF THE VEHICLE AS QUICKLY AS POSSIBLE. THIS PROBLEM/DEFECT WITH THE VEHICLE CREATES AN UNSAFE AND UNHEALTHY CONDITION. THE COMPONENT/PART CAUSING THE PROBLEM IS UNKNOWN BY ALL PARTIES. TSB: PIT2726. GM RECALL:N192271200. *TR
Electrical system, Engine, Fuel/propulsion system, May 17, 2020, crash, fire
WHILE DRIVING HOME FROM WORK AT 9:30 PM ON A STATE HIGHWAY, MY 17 YEAR OLD SON HIT A DEER ON THE FRONT PASSENGER SIDE OF THE CAR. THE AIRBAGS DEPLOYED AND HE SLOWED DOWN AND PULLED OVER AND SMELLED SMOKE. HE GOT OUT OF THE CAR AND SAW FLAMES. HE IMMEDIATELY CALLED 911 AND HIS MOTHER. THE CAR WAS ON FIRE AND BURNED UNTIL FIRE COMPANY GOT THERE AND PUT THE FIRE OUT. MOST OF THE PASSENGER SIDE OF THE CAR UNDER THE HOOD WAS DESTROYED. THE CAR WAS A TOTAL LOSS. MY CONCERN IS THAT CAR SHOULD NEVER HAVE CAUGHT ON FIRE. MY SON IS LUCKY HE COULD GET OUT OF THE CAR. HE WAS SHAKEN UP AND GOT WHIPLASH FROM THE IMPACT BUT SEEMS TO BE OK. HOWEVER, MY BRAND NEW 2019 EQUINOX IS NOT OK. I CAN TELL YOU, IF THE CAR HADN'T STARTED ON FIRE, STRUCTURALLY, THERE WASN'T A TON OF DAMAGE. IT COULD HAVE EASILY BEEN REPAIRED. I WOULD LIKE TO KNOW HOW THIS HAPPENED?
Electrical system, Engine, May 14, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ABNORMAL CHEMICAL ODOR INSIDE OF THE VEHICLE, COMING THROUGH THE AIR VENTS WHILE THE AIR CONDITIONER WAS ACTIVATED. THE FAILURE WAS PRESENT AFTER THE AUTO FUEL SHUT OFF WAS ACTIVATED AND THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO PRESTON HOOD CHEVROLET LOCATED AT 212 SW HOLLYWOOD BLVD, FORT WALTON BEACH, FL (850) 664-7000, HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 600.
Engine, Fuel/propulsion system, May 13, 2020
I HAVE 33K MILES ON THE VEHICLE AND WHEN DRIVING THE CAR FEELS AS IF IT WANTS TO SHUT DOWN. A FEW RECENT DRIVES, ON CITY STREET, I'VE BEEN FEELING THE CAR STRUGGLING TO ACCELERATE CAUSING A JERKING FORWARD MOTION. ANOTHER ISSUE I HAVE IS I RECENTLY HAD TO PUT AIR IN MY RIGHT REAR TIRE, WHEN I PLUGGED MY TIRE INFLATOR IN THE ELECTRIC SOCKET AND TURNED THE POWER ON, THE CAR SOUNDED LIKE IT WAS STRUGGLING TO STAY ON AND THE ENGINE WAS BECOMING INCREASINGLY NOISIER. I PROCEEDED TO PUT AIR IN MY TIRE AND THE RIGHT BREAK LIGHT BEGAN FLASHING, ONLY THE RIGHT BRAKE LIGHT. I HAD USED MY TIRE INFLATOR IN THE PAST ON SAME VEHICLE ABOUT A YEAR AGO AND HAD ZERO ISSUES. I ALSO RECEIVED NOTIFICATION FROM ONSTAR TODAY, 5/13/20 THAT THE SYSTEM HAD DETECTED A FUEL EMISSIONS ISSUE AND THEN MY ENGINE LIGHT TURNED ON. *TR
Power train, Mar 28, 2020
I'LL BE DRIVING VERY LIGHTLY AND ABOUT 25MPH WHEN IT WANTS TO SHIP IT SURGES. I STILL HAVE THE SAME PRESSURE IN THE GAS PEDAL. I SEEN IT GET STUCK AT DOWN SHIFTING A FEW TIMES WHEN GOING DOWN A HILL. IT HAS LUNGED ALMOST TOO ONE TIME. I BROUGHT IT TO THE DEALER THEY TEST DRIVE IT, HAD NO CODES WAS TOLD IT WAS NORMAL. I BEEN DRIVING CVTS FOR A DECADE NOW AND I KNOW THIS IS NOT THAT SONI SORT OF BOUGHT IT. I THINK THE TRANSMISSION SHOULDN'T DO THIS.
Power train, Mar 18, 2020
TRANSMISSION SHUDDERS WHILE DRIVING AT LOW RPM. INTERMITTENT HARD OR ROUGH SHIFTING. THIS HAPPENS USUALLY AT SPEEDS AROUND 45 MPH IT HAS A SHUDDER AND SLIGHT SURGE. ANOTHER INCIDENT WHILE STOPPED, FOOT ON THE BRAKE THE VEHICLE LUNGED FORWARD.
Service brakes, Engine, Mar 15, 2020
I WAS DRIVING ABOUT 45 MPH AND I HEARD A NOISE. ENGINE SAID SPEED REDUCE. WHEN I WENT TO BRAKE THE CAR HARD NO POWER BRAKE AND WAS VERY DIFFICULT TO STOP. IT CAN NOT BE DRIVE BECAUSE I HAVE NO BRAKES
Equipment, Mar 3, 2020
2019 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO RADIO MALFUNCTION. *LD THE CONSUMER STATED THE RADIO POWERS ON AUTOMATICALLY WHEN STARTING THE VEHICLE, AFTER BEING POWERED OFF. THE RADIO WAS REPLACED THE FAILURE PERSISTED. *JS
Steering, Feb 26, 2020
CAR STEERS ITSELF. STEERING WHEEL JERKS ITSELF TO LEFT OR RIGHT RANDOMLY WHILE DRIVING, USUALLY ENOUGH TO CAUSE MINOR CONTROL OF THE STEERING OF MY EQUINOX. THIS HAPPENS MORE OFTEN ON HIGHWAY AND HIGHER SPEED ROADS. WHEN GOING AROUND CURVES IN THE ROAD / HIGHWAY, VEHICLE WILL NOT STRAIGHTEN OUT WHEN OUT OF CURVE. THIS HAS CAUSED ME TO DRIVE OFF OF THE ROAD INTO GRAVEL SHOULDER AND NEARLY SIDESWIPE OTHER VEHICLES BOTH NEXT TO ME AND DRIVE INTO ONCOMING TRAFFIC. NO ACCIDENTS HAVE BEEN CAUSED AS OF YET, BUT MANY NEAR MISSES. THIS ISSUE HAS BEEN GOING ON SINCE SEPTEMBER. I MADE CHEVROLET AWARE OF THE ISSUE THROUGH A REPAIR ATTEMPT. IT HAS BEEN SERVICED THREE TIMES FOR THIS ISSUE AND I HAVE OPENED A CASE WITH THE BBB. CHEVROLET HAS NOT FIXED THE PROBLEM, REPLACED THE VEHICLE, OR ACKNOWLEDGED THE PROBLEM. I HAVE MADE IT CLEAR THROUGH EXTENSIVE CONVERSATIONS WITH THE GENERAL MOTORS BUSINESS RESOURCE CENTER THAT IS DEALING WITH MY BBB CASE THAT MY LIFE IS IN DANGER EVERY TIME I DRIVE THIS VEHICLE AND THEY SIMPLY DO NOT CARE. REGARDLESS OF MY THREE REPAIR ATTEMPTS FOR THE SAME ISSUE, NOBODY AT GM CARES ABOUT MY SAFETY. WHEN I BRING IT UP, I HAVE BEEN TOLD 'DON'T DRIVE IT IF YOU DON'T FEEL SAFE IN IT' AS IF I CAN SIMPLY WALK TO WORK, APPOINTMENTS, ETC. GENERAL MOTORS DOES NOT CARE ABOUT THE SAFETY AND SAFETY CONCERNS OF THEIR CUSTOMERS. IT HAS BEEN 129 DAYS SINCE I INITIALLY BROUGHT UP THIS SAFETY ISSUE AND GENERAL MOTORS IS DOING NOTHING ABOUT IT. THE VEHICLE IS STILL IN USE DAILY, STILL HAVING THE SAME ISSUE. DOCUMENTATION OF REPAIR ATTEMPTS AND BBB PAPERWORK AVAILABLE UPON REQUEST. *JS
Power train, Electrical system, Electronic stability control (ESC), Jan 28, 2020
PURCHASED NEW CAR ON SEPTEMBER 7 2019. STARTED HAVING CAR ISSUES ON 9/25/2019 TOOK CAR IN ON 9/27/2019. CAR WAS MAKING LOUD SCREECHING NOISES, BRAKE PEDAL WOULD GET HARD. WAS HARD TO BREAK. WHEN REVERSING SCREECHING NOISE WOULD GET LOUDER AND LOUDER. WAS TOLD BY A CHEVROLET TECHNICIAN CAR WAS FINE IT WAS BECAUSE IT WAS NEW. TOOK CAR IN ONCE AGAIN ON 12/26/2019 VEHICLE WOULD RANDOMLY NOT TURN ON, BRAKE PEDAL WOULD GET HARD, CAR WOULD SCREECH. CAME TO THE POINT WERE I WAS SCARED TO TAKE THE CAR TO THE GROCERY STORE BECAUSE I WAS UNSURE ON WHETHER THE CAR WOULD RANDOMLY NOT START. INFORM CHEVROLET OF EVERETT AND WAS TOLD IT WAS 3 BOLTS, AND WAS GIVEN THE CAR BACK. TOOK CAR TO CALIFORNIA AFTER THE DEALER TOLD ME CAR WAS COMPLETELY SAFE. 1/14/2020 CAR WAS TOWED TO DEALERSHIP BECAUSE IT WOULD NOT TURN ON. CALLED CHEVROLET THEY SAID THEY DO NOT KNOW WHAT IS WRONG WITH THE CAR. THEY DO NOT UNDERSTAND WHY IT TURNS OFF AND WHY IT WON'T TURN ON. CALLED GM MOTORS THEY SAID THEY ARE UNABLE TO HELP BUT I CAN START A CASE IN WHICH I DID. WENT TO CHEVROLET ON 1/24/2020 THEY SAID THEY HAVE NO IDEA ON WHY THE VEHICLE IS HAVING STARTING PROBLEMS, TRIED MAKING ME TAKE THE VEHICLE HOME KNOWING IT IS UNSAFE BECAUSE THEY CAN'T FIX IT. CAR HAS BEEN SITTING IN SHOP NOW FOR 14 DAYS AND NO ONE HAS INFORMATION ON HOW TO HELP ME, NOR HAS ANYONE CONTACTED ME, I HAVE CALLING RECORDS ON HOW MANY CALLS I'VE MADE TO GM MOTORS TRYING TO GET A HOLD OF ANYONE WHO CAN HELP ME BUT THEY ALWAYS STATE NO ONE IS AVAILABLE TO HELP ME. GM MOTORS ALSO DID 'ADVICE'ME TO NOT SEEK ANY LEGAL HELP IF I WANTED TO BE HELPED.
Electrical system, Vehicle speed control, Service brakes, Jan 25, 2020
THE ELECTRONIC SPEED CONTROL SUDDENLY STOPPED WORKING AND NO LONGER FUNCTIONS. THE AUTOMATIC STOP FEATURE CAUSES THE VEHICLE TO LURCH FORWARD SUDDENLY WHEN YOU PRESS THE GAS PEDDLE FOLLOWING A STOP. THE DYNAMIC BRAKING SUDDENLY ENGAGES WHILE DRIVING AT HIGHWAY SPEEDS ON THE INTERSTATE AND THERE ARE NO OTHER VEHICLES OR OBSTRUCTIONS IN THE AREA.
Service brakes, Jan 22, 2020
WHEN REAR E- BRAKES ARE WET THEY LOCK UP AND MAKE A LOUD SOUND. THIS HAPPENS AFTER A HARD RAIN OR IF YOU GO THRU THE CAR WASH WITH THE UNDER CARRIAGE OPTION AND RELEASE THE E-BRAKE AFTER PARKING.
Air bags, Jan 22, 2020
THE FRONT OF MY VEHICLE WAS IMPACTED BY HEAVY SNOW/SLUSH THROWN FROM A SNOWPLOW MOVING WESTBOUND ON A CITY STREET AT AN ESTIMATED SPEED OF 40 MPH. MY VEHICLE WAS MOVING EASTBOUND AT ABOUT 35 MPH. THE FRONT GRILL OF MY VEHICLE WAS DAMAGED AND THE FRONT BUMPER WAS PUSHED OUT OF PLACE. I THINK THE AIRBAG SHOULD HAVE DEPLOYED?
Electrical system, Fuel/propulsion system, Jan 7, 2020
VEHICLE LOST ALL POWER WHILE PULLING INTO A 4 WAY MAIN ROAD. VEHICLE EMERGENCY LIGHTS/FLASHERS DID NOT WORK. COMPLETE ELECTRICAL FAILURE. CAR WAS STALLED IN ACTIVE TRAFFIC LANE DURING NIGHT TIME HOURS. VEHICLE WAS TOWED INTO DEALER FOR FULL DIAGNOSTIC REVIEW- NO ISSUE WAS FOUND WITH VEHICLE, ALTHOUGH SEVERAL EEC TEST CODES WERE DETECTED- P0627, P0629, P01400, U18A2, U1524 AND U18B4+71- MOST CODES HAVING TO DO WITH FUEL PUMP/EMISSION ISSUES. OWNER OF VEHICLE CONSIDERS THIS A SERIOUS ISSUE AS CAR STALLED AT NIGHT, IN A HEAVY TRAFFIC AREA WITH NO LIGHTING OR EMERGENCY FLASHERS WORKING TO PROVIDE PROTECTION FROM ON-COMING TRAFFIC. EMERGENCY PERSONNEL WERE CALLED TO ASSIST.
Fuel/propulsion system, Dec 29, 2019
THERE IS A FUEL LINK THAT APPEARS TO BE COMING FROM WHERE THE FUEL TANK THE LEAK WAS FOUND WHEN I PARK THE CAR AND LET IT SITE FOR A FEW HOURS. A STRONG FUEL SMELL AND A WET SPOT ON THE PAVEMENT UNDER THE FUEL TANK. I HAVE SMELLED THE GASOLINE PREVIOUSLY BUT DIDN'T NOTIC THE LEAK UNTIL I HAD SOMETHING TO UNLOAD FROM MY TRUNK.
Engine, Dec 16, 2019, fire
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE VEHICLE BACKFIRED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, WHICH MEANT THERE WAS REDUCED POWER. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO CAPE CORAL CHRYSLER DODGE JEEP RAM (2200 NE PINE ISLAND RD, CAPE CORAL, FL 33909) WHERE IT WAS DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED WITH A BURNING PLASTIC ODOR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED A SECOND TIME THAT THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO ROGER DEAN CHEVROLET (101 SW PINE ISLAND RD, CAPE CORAL, FL 33991, (239) 74-3326) WHERE IT WAS DIAGNOSED THAT THE TURBO FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Vehicle speed control, Dec 13, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 50 MPH OR HIGHER WITH THE ADAPTIVE CRUISE CONTROL ENGAGED, THE VEHICLE SUDDENLY MADE A DINGING NOISE AND DECELERATED. THE CONTACT HAD TO WAIT APPROXIMATELY TWO MINUTES BEFORE THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,345.
Other or unspecified, Dec 7, 2019
WHILE DRIVING MY VEHICLE FROM WORK TO HOME, THE CONTROLS ON MY STEERING WHEEL FOR MY STEREO STOPPED WORKING. THE VOLUME STARTED GOING UP AND DOWN AND THE CHANNELS STARTED CHANGING. I TURNED MY RADIO OFF AND BACK ON AND IT IMMEDIATELY CONTINUED. I CALLED ONSTAR AND ASKED THEM IF THEY COULD DETERMINE IF ANYONE WAS REMOTELY CONTROLLING MY RADIO AND SHE TOLD ME THAT THEY HAD NO WAY TO DETERMINE THAT AND I WOULD HAVE TO CONTACT MY DEALER. I DISCONNECTED MY PHONE FROM MY CAR, TURNED OFF THE WIFI AND BLUETOOTH SETTINGS ON MY PHONE AND THE VEHICLE AND CONTINUED DRIVING HOME. THE VOLUME CHANGED A FEW MORE TIMES AND WHEN I GOT HOME I SHUT MY CAR OFF. I HAD TO DRIVE IT AGAIN ABOUT 15 MINUTES LATER BUT NOTHING HAPPENED THAT TIME. I DROVE ABOUT 20 MILES WHILE DEALING WITH THE RADIO GOING CRAZY THE WHOLE TIME.
Engine, Nov 12, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE. THE CONTACT MENTIONED THAT THE VEHICLE JERKED VIOLENTLY AND THE POWER REDUCED AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THAT THE TURBO HOSE WAS DISCONNECTED FROM THE ENGINE. THE VEHICLE WAS TAKEN TO GRIECO CHEVROLET OF FORT LAUDERDALE (1300 N FEDERAL HWY, FORT LAUDERDALE, FL 33304, (954) 607-4358) WHERE THE CONTACT WAS INFORMED THAT THE FASTER NEEDED TO BE REPLACED IN THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.
Electrical system, Forward collision avoidance, Nov 6, 2019
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH, THE ADAPTIVE CRUISE CONTROL SHUT OFF AND THE "ADAPTIVE CRUISE CONTROL NOT AVAILABLE" INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DUNLAP MOTORS (866-715-7154, LOCATED AT 520 1ST STREET EAST, INDEPENDENCE, IA 50644) WHERE THE COMPUTER SYSTEM WAS REPROGRAMMED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO REPROGRAMMED THE COMPUTER AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *PM CONSUMER STATES EACH TIME FAILURE OCCURRED NO CARS WERE AHEAD OF THEM BUT THE VEHICLE WOULD BRAKE ABRUPTLY. ON 12/17/19 A MONITOR WAS PLACED IN VEHICLE BY THE MANUFACTURER, BUT THEY HAVE NOT HEARD ANYTHING BACK ABOUT IT. CONSUMER STATES THAT THEY HAVE ALSO EXPERIENCED ISSUES WITH THE PHONE, RADIO AND REAR DEFROSTER. THIS LEADS THEM TO THINK THAT SOMETHING IS WRONG WITH THE WIRING IN THE VEHICLE. *DL
Seats, Oct 23, 2019
THE 2019 EQUINOX HAS A HEAD REST THAT PUSHES YOUR HEAD FORWARD AND DOWN MAKING IT DIFFICULT TO SEE THE ROAD.
Engine, Oct 15, 2019
OUR COLLEGE AGE DAUGHTER HAD A POTENTIALLY DANGEROUS PROBLEM RECENTLY INVOLVING HER BRAND NEW 2019 CHEVY EQUINOX LOSING POWER IN THE MIDDLE OF TRAFFIC ON THE EXPRESSWAY! SHE CALLED ME CRYING AND FRANTIC SAYING THAT A TRACTOR-TRAILER WAS RIGHT BEHIND HER WHEN THIS HAPPENED. SHE MANAGED TO PULL OVER TO AN EXIT AND PARK IN A NEARBY PLAZA PARKING LOT. WHEN I GOT THERE AND DROVE THE CAR THE TACH WAS UP OVER 2,000 RPM'S BUT THE CAR WAS ONLY GOING ABOUT 15 MPH! I DECIDED IT WAS UNSAFE TO DRIVE SO WE HAD IT FLATBEDDED TO THE DEALERSHIP WHERE WE LEASED THE VEHICLE. THERE AN EXPERIENCED TECH OPENED THE HOOD AND SHOWED US EXACTLY WHAT THE PROBLEM WAS. HE SAID THE HOSE FROM THE TURBO-CHARGER HAD COME LOOSE! AND THAT WITHOUT THAT HOOKED UP TO THE ENGINE, THE ENGINE WOULD HAVE LOST ABOUT 80% OF ITS POWER! WE WERE REALLY UPSET THAT THIS HAPPENED ON A BRAND NEW EQUINOX WITH ONLY 500 MILES ON IT! OUR DAUGHTER COULD HAVE BEEN KILLED!
Engine, Oct 4, 2019, fire
FOR UNKNOWN REASONS VEHICLE CAUGHT FIRE. VEHICLE WAS PARKED IN A MOTEL GRAVEL PARKING LOT FOR ABOUT 10 HOURS AFTER HAVING BEEN DRIVEN FOR ABOUT 7 HOURS. ENGINE COMPARTMENT WAS COMPLETELY CONSUMED BY THE FIRE BEFORE BEING PUT OUT BY FIRE DEPARTMENT.
Engine, Sep 28, 2019
8/23/19 I BOUGHT A NEW, 2019 EQUINOX PREMIER. ON 9/19/19 TRAVELING 70 MPH ON INTERSTATE 70 NEAR COLUMBUS, OH, CAR MADE LOUD BANG, SHOOK, AND WENT TO REDUCED POWER MODE. CAR BEHIND US WAS ABLE TO QUICKLY CHANGE LANES AVOIDING A CRASH.TOWED TO WYLER CHEVROLET, TOLD CAR HAD A RECALL NOTICE REGARDING CHARGE COOLER HOSE. WE WERE NEVER NOTIFIED OF RECALL. WYLER TOLD US IT'S FIXED SO WE CONTINUED TRIP TO PITTSBURGH. 9/22/19 SAME THING HAPPENED. THIS TIME TOWED TO CLASSIC CHEVROLET IN PITTSBURGH, THEY KNEW NOTHING ABOUT THE RECALL BUT FOUND IT ON GM WEBSITE, PRINTED THE NECESSARY REPAIR INFORMATION, 9/23/19 TOLD US CAR HAD A GUARANTEED FIX. 9/24/19, DRIVING 70 MPH IN PITTSBURGH RUSH HOUR TRAFFIC, BANG, SHAKING CAR, REDUCED POWER MODE. ONSTAR TOLD US TO DRIVE TO CREVILLI CHEVROLET IN PITTSBURGH. MYCHEVROLET TOLD US THEY WOULD PAY FOR A RENTAL SO WE COULD RETURN TO CINCINNATI AND TOW THE CAR TO OUR DEALER JOSEPH CHEVROLET IN CINCINNATI. 9/28/19 CAR IS STILL SITTING WHERE WE PARKED IT AT CREVILLI IN PITTSBURGH. WE HAVE A CASE NUMBER AND ADVISOR. UNFORTUNATELY WE KNOW NOTHING AS THEY WON'T RETURN PHONE CALLS AND HAVE NO DOCUMENTATION THAT THEY WILL PAY FOR RENTAL CAR. WE ARE FL RESIDENTS AND HAVE TO BE IN FLFOR MEDICAL APPOINTMENTS BY 10/7/19 HOWEVER OUR BRAND NEW CAR IS IN PITTSBURGH. INTERNET SEARCH REVEALS NUMEROUS STORIES REGARDING SAME SCENARIO WHILE DRIVING 2019 EQUINOX. UNBELIEVEABLE THAT CHEVROLET IS ALLOWED TO CONTINUE SELLING THESE DEFECTIVE VEHICLES PUTTING DRIVERS IN HARMS WAY. ALL WHO HAVE POSTED ONLINE COMPLAIN ABOUT TERRIBLE GM CUSTOMER SERVICE. MY WIFE AND I ARE 73, ON A FIXED INCOME, AND THIS STRESS IS TAKING A TOLL ON OUR HEALTH. FINANCIALLY WE ARE MAKING PAYMENTS ON A VEHICLE THAT CAN'T BE DRIVEN AND IS SITTING IN PITTSBURGH. WHAT ARE WE TO DO? NO ON WILL TELL US THE STATUS OF OUR CASE.