2019 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 302 owner complaints filed for this model year. This is the 14th highest complaint count among 21 Equinox model years with reports.
Of the 2019 reports, 22 involved a crash and 7 involved a fire. 9 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmissionOct 29, 2020
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Campaign 20V668000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblySep 19, 2019
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.
A fuel leak in the presence of the ignition source can increase the risk of a fire.
GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.
Campaign 19V667000 on NHTSA.gov
SeatsMar 7, 2019
General Motors LLC (GM) is recalling certain Chevrolet Equinox and GMC Terrain vehicles. The rear-right seat may have insufficient welds on the head-restraint bracket.
In the event of a crash, the insufficient welds may result in an increased risk of injury for an occupant seated in the rear-right position.
GM will notify owners, and dealers will replace the rear-right seatback frame, free of charge. The recall began April 15, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192209550.
Campaign 19V184000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 30, 2018
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Campaign 18V576000 on NHTSA.gov
Representative owner complaints
302 reports, newest first.
Service brakes, Forward collision avoidance, Aug 16, 2021
Have been stranded 4 times this summer. When car is parked it has locked in parking and will not shift out of park. Even though the parking brake is released, the car will not shift. After leaving it sitting several hours or overnight, it will start and shift again.
Power train, Aug 10, 2021
The contact owns a 2019 Chevrolet Equinox. While stopped, the vehicle would intermittently stall upon depression of the accelerator pedal without warning. The contact stated that the vehicle would restart soon after failure however, recently the vehicle was towed to a dealer after the vehicle failed to restart after multiple attempts. The dealer was unable to duplicate the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 31,000.
Power train, Aug 6, 2021
We noticed a reddish liquid on our garage floor. As the car is under warranty, we took it to the dealer who said it was a leak at the drivers side axel seal; they kept the car for one day, said it was fixed, and called me to come pick up the car. The very next day I noticed leak was worse, and so I reported that to the dealer (see uploaded photo). The dealer told me that they would connect with "tech assist" (whatever that means) and get back to me. I'm concerned that if the leak gets even greater while on the road it could be a safety problem.
Electrical system, Vehicle speed control, Service brakes, Aug 3, 2021
i was traveling on cruise control at 60 mph when i clicked down to 55 mph at speed change. a couple minutes later the brakes slammed on hard enough to have the front wheels chirping i dont know if rear brakes came on but i went from 55 down to under 30 in a hard panic braking. this threw my wife up aganist her seat belt since she has had a stroke her resistanse to the hard slow down was low. i stepped on the gas and the brakes released i cant remember if i re engaged the cruise control or if it never disingaged. the other thing that happened was the warning about not using the info display while driving came up this only happens now and than when you start the car. so i suspect i had a momentary power lose in that circuit and what ever else is tied in to the info center im retired but i worked in mechanical engr all my life so i have some knowledge of systems
Vehicle speed control, Engine, Fuel/propulsion system, Jul 24, 2021
I was out driving on a normal errand when my car suddenly seemed to lose all ability to accelerate. When I pressed on the accelerator nothing happened and I could only advance in the car at less than 5 MPH. Fortunately I was just leaving my neighborhood and on a residential street where the speed limit was only 35 MPH anyways, but I shudder to think about what could have happened if I lost the ability to accelerate when I was on a highway or interstate, or even making a turn in front of oncoming traffic on a normal road. As any driver knows, you estimate your ability to safely turn in front of oncoming traffic based on your car's accelerator working. If I had made that judgment, attempted to turn, and not been able to accelerate and instead been left in the middle of oncoming traffic, I could have been hit and seriously injured or worse. There were no warning lights or anything that appeared prior to the incident. After losing the ability to accelerate, I received an email from Chevrolet within 10 minutes stating "An issue with the emissions system in your 2019 Chevrolet Equinox has been detected. Please service your vehicle within 7 days. Please disregard this message if your vehicle is already in for service. Inaccurate notifications can be generated during service." My car ended up being towed to the dealer for service where they confirmed and reproduced the problem. They said something about the emissions system valve(s) had to be replaced, and that this was a relatively common problem they had seen in other Chevrolet Equinoxes too, but were not aware of any recall being issued yet.
Electrical system, Engine, Jul 3, 2021
same errors codes i received less than 30 days ago when my car stopped while driving. This past 7/2/2021 my car stopped while in the mist of making a right turn.
Electrical system, Engine, Jun 18, 2021
Automatic engine shutoff did not restart at a busy stop light. Car shut down. Had to tow my car to auto repair. Computer code error U0284,B2575. Engine Stalls. Fixed the problem and 10 days later, I am driving and the car stops in the middle of the road again. Diagnosis is the same reason that the computer is not communicating with the car to start the engine.
Other or unspecified, Apr 16, 2021
THE VEHICLE WAS PARKED OVERNIGHT (STATIONARY) IN A DRIVEWAY. IN THE MORNING, THERE WAS A LARGE CRACK IN THE WINDSHIELD. I WAS NOT A PARTICULARLY COLD NIGHT (FLORIDA). I DO NOT KNOW THE FAULT THAT CAUSED THE CRACK. IT COULD BE FAULTY TEMPERING, FAULTY INSTALLATION, OR SOMETHING ELSE. IT IS UNLIKELY FOR A WINDSHIELD TO SPONTANEOUSLY CRACK IN A MODERN CAR WITHOUT A FAULT.
Power train, Apr 16, 2021, fire
TL* THE CONTACTS WIFE OWNED A 2019 CHEVROLET EQUINOX. THE CONTACT STATED WHILE COMING OUT OF A STANDSTILL THE CONTACT HEARD A STRANGE NOISE COMING FROM THE ENGINE COMPARTMENT AND SHORTLY AFTERWARDS THE VEHICLE BEGAN TO PRODUCE SMOKE AND PROCEEDED TO CATCH ON FIRE. THE FIRE WAS EXTINGUISHED BY CITY POLICE AND A REPORT WAS TAKEN. THE CONTACT STATED ENGINE POWER REDUCED WARNING DISPLAYED WAS ILLUMINATED. THE VEHICLE WAS TOWED TO CONTACTS RESIDENCE WHERE IT WAS DIAGNOSED WITH BEING DESTROYED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH, NHTSA CAMPAIGN NUMBER: 20V668000 (POWER TRAIN) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE AND WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,199.
Fuel/propulsion system, Lane departure, Apr 15, 2021
THE VEHICLE STARTED LEAKING GAS FROM THE TANK AT THE REAR AFTER SITTING FOR 20 MINUTES. THIS PROBLEM HAS ALREADY BEEN RECALLED ON VEHICLES OF THIS CALIBER AND YEAR, JUST THE ALL WHEEL DRIVE VERSION. NOT EXACTLY SURE HOW LONG THIS HAS BEEN GOING ON BECAUSE I TYPICALLY DON'T GO BEHIND THE CAR. AS FOR THE PASSENGER SIDE, THE WARNING LIGHT ON THE MIRROR STOPPED WORKING AT ABOUT 15,000 MILES. VERY POSSIBLY SOONER.
Wheels, Apr 8, 2021, crash
THE ENTIRE AXLE CAME OFF UPON HITTING A CURVE. THE TIRE DID NOT POP BUT THE ENTIRE WHEEL CAME OFF. THE INSURANCE COMPANY IS HUNTING FOR REFURBISHED PARTS TO PUT ON THE CAR.
Wheels, Apr 1, 2021
WE WERE TOLD OUR TIRES ARE BAD AND NEED REPLACING. WE HAVE LEASED THIS CAR FOR 2 YEARS WITH ONLY 31,140 ON THE TIRES. THIS IS OUR 4TH EQUINOX THAT WE HAVE LEASED AND HAVE NEVER HAD TO REPLACE THE TIRES BEFORE WE RETURNED OUR CARS ON OUR 3 YEAR LEASES. WE ARE VERY DISAPPOINTED.
Power train, Engine, Fuel/propulsion system, Mar 30, 2021
I WAS SITTING AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN I TOOK MY FOOT OFF THE BRAKE AND APPLIED THE GAS PEDAL. THE CAR DID NOT RESPOND TO THE GAS PEDAL AT FIRST AND JUST SAT THERE. AFTER A FEW SECONDS I WAS ABLE TO START MOVING. THIS SITUATION ALMOST CAUSED ME TO BE REAR ENDED. THIS IS THE SECOND TIME THIS HAS HAPPENED AND HAD THE VEHICLE IN FOR SERVICE A FEW WEEKS AGO FOR SAME ISSUE.
Steering, Structure, Engine, Mar 23, 2021, crash
I WAS IN THE DRIVEWAY AT MY HOME GETTING READY TO LEAVE FOR CHURCH, I WAS PULLING FORWARD BEFORE I BACKED UP THINKING I MIGHT BE TOO CLOSE TO THE GATES. WHEN I MOVED FORWARD WITH MY FOOT ON THE BRAKE TO JUST CREEP ALONG, THE ENGINE REVVED UP TO AN ASTROMICAL SPEED. I WAS HEAD TOWARD MY SON'S TRUCK. I STEERED AWAY BUT CAUGHT THE BUMPER OF AN F350 . MY CAR IS TOTALLY DESTROYED. I KNOCKED THE TRUCK OVER TWO FEET FROM WHERE IT WAS SITTING AND PUSHED IT WITHIN ONE OR TWO INCHES OF GOING THROUGH MY HOUSE WHERE MY SON WAS ASLEEP IN THE RECLINER. BEFORE I HIT THE BRICK POST HOLDING UP ONE END OF MY CAR PORT, I WAS ABLE TO MOVE THE CAR INTO PARK AND STOP IT. THE HILL ASSIST LIGHT WAS ON WHEN I GOT OUT OF THE CAR. I WAS GOING DOWN A SLIGHT INCLINE AND NOT UP A HILL. MY DRIVE IS ONLY ABOUT 20-25 FEET AND THE CAR WAS GOING AT AN ALARMING RATE. FORTUNATELY, I WAS JUST BRUISED AND SORE FROM THE IMPACT.
Engine, Jan 31, 2021
THIS 2019 EQUINOX IS 1.6L DIESEL ENGINE. I BOUGHT IT BRAND NEW. I HAVE BEEN TO THE SERVICE 5 TIMES WITH A PROBLEM MESSAGE "ENGINE POWER IS REDUCED". WHEN THIS HAPPENS, THE VEHICLE CANNOT RUN OVER 15MPH. EVERY TIME THIS HAPPENS, I AM ON A FREEWAY AND ALL OF A SUDDEN THE VEHICLE SLOWS DOWN AND I CANNOT GET IT TO RUN OVER 15MPH. VERY DANGEROUS AND BIG SAFETY ISSUE BECAUSE IN MOST CASE THIS HAPPENED, I SEMI TRUCK IS BEHIND ME RUNNING AT FREEWAY SPEED LIMIT, HONKING AT ME TO GET OUT OF THE WAY AND I AM NERVOUSLY TRYING TO FIND AN EMERGENCY LANE TO STOP. WHEN I AM ON THE FAST LANE, IT IS DIFFICULT TO FIND AN EMERGENCY QUICKLY. NOW THAT I READ THIS ACCIDENT STORY, HTTPS://WWW.MSN.COM/EN-US/NEWS/CRIME/YOUNG-FATHER-KILLED-IN-SUSPECTED-DUII-CRASH-ON-HIGHWAY-26-IN-BORING/AR-BB1DFXOU?OCID=HPLOCALNEWS , I AM VERY SCARED TO DRIVE MY EQUINOX. TODAY IS JANUARY 31, 2021. MY EQUINOX IS AT RON TONKIN CHEVROLET SERVICE DEPARTMENT FOR THE SAME PROBLEM "ENGINE POWER IS REDUCED" "CLEANING EXSHAUST FILTER, CONTINUE DRIVING". HOW CAN I CONTINUE DRIVING WHEN IT IS NOT SAFE AS IT WON'T RUN OVER 15MPH. THE FIRST TIME THIS HAPPENED, THEY TOLD ME THE DEISEL ENGINE HAS TO GO TO A REGENERATION PROCESS. THEY SAID THEY HAD TO MANUALLY DO IT. THEN IT HAPPENED AGAIN, THIS TIME THEY SAID THERE IS A PROGRAMMING ISSUE UPDATE. IT HAPPENED AGAIN TWICE, THIS TIME THE ENGINE LIGHT COMES ON. THEY REPLACED AN SOP PART. IT HAPPENED AGAIN. THIS IS THE SAME ISSUE WHY IT'S AT THE DEALERSHIP DEPARTMENT TODAY. THIS A BIG SAFETY ISSUE. PLEASE HELP! NOTE: I AM GATHERING THE SERVICE RECORDS. THE DATE IT FIRST HAPPENED MAY NOT BE ACCURATE. I WILL PROVIDED COPIES LATER.
Fuel/propulsion system, Dec 17, 2020
NOT PRESENT AT THIS TIME, SMELL OF FUEL COMING THROUGH VENTS I REPORTED MORE THAN ONCE TO DEALER WHOM NEVER ABLE TO FIND CAUSE. TO DATE, THIS HAPPENS AT TIMES WHEN FAN ON, AFTER STARTING VEHICLE, COMING FROM VENTS.
Vehicle speed control, Nov 20, 2020, crash
TL*THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE CONTACT STATED THAT WHILE HIS WIFE WAS PULLING INTO A PARKING SPACE WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING AS A RESULT, THE DRIVER CRASHED INTO A PARKED VEHICLE. THE DRIVER DID NOT SUSTAINED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO TURNERSVILLE AUTOMALL, 3400 NJ-42, TURNERSVILLE, NJ 08012, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AN OPEN A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Steering, Nov 8, 2020
VEHICLE VIOLENTLY SWERVING WHILE DRIVING. HAVE MADE MULTIPLE COMPLAINTS TO GM, HAS BEEN SERVICED SEVEN TIMES FOR THIS SAME ISSUE. GM REFUSES TO REPAIR OR ACKNOWLEDGE PROBLEM. VEHICLE VIOLENTLY SWERVES OUT OF LANE INTO SHOULDER/ ONCOMING TRAFFIC. HAVE TO FIGHT STEERING TO GET IT BACK INTO LANE.
Electrical system, Exterior lighting, Engine, Oct 30, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE HEADLIGHTS, THE ENGINE, AND THE ELECTRICAL SYSTEM FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THE LOW BEAM AND HIGH BEAM HEADLIGHTS WERE AIMED INCORRECTLY. THE FAILURE TO ILLUMINATE THE ROADWAY PROPERLY CAUSED A DRIVING HAZARD WHILE DRIVING IN LOW LIGHT CONDITIONS. THE CONTACT WAS ALSO CONCERNED THAT AFTER STARTING THE VEHICLE AND WALKING AWAY WITH THE KEYFOB, THE VEHICLE SHUT-OFF INDEPENDENTLY. THE VHICLE WAS TAKEN TO DYER CHEVROLET (4200 SOUTH US HIGHWAY 1 FORT PIERCE, FLORIDA, 34982, (772)-461-4800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLIGHTS WERE NOT ADJUSTABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE FAILURE MILEAGE WAS 10,300.
Fuel/propulsion system, Sep 27, 2020
UNKNOWN, BUT MAY BE THE FUEL TANK ITSELF OR THE WIRING IS MY GUESS. I FEAR WHATEVER IS WRONG COULD BE EFFECTING THE ENGINE. ON APRIL 12, 2020 MY CAR DIDN'T FILL ALL THE WAY UP WITH GAS. THERE WAS A LITTLE BIT LEFT THAT NEEDED FILLING. I WAS CURIOUS WHY & SENT A PICTURE TO MY MOM. THE CAR SEEMED TO BE WORKING FINE UNTIL JULY 2020. UPON FILLING IT WITH GAS, THE PUMP KEPT SHUTTING OFF ON ME. I TOOK IT INTO THE AUTO REPAIR SHOP TWICE (JULY & AUGUST) TO HAVE IT FIXED FOR THE SAME ISSUE SO FAR & THEY STILL HAVEN'T BEEN ABLE TO FIX IT. THE PROBLEM GOT PROGRESSIVELY WORSE, AND AFTER THE FIRST VISIT IN JULY, MY CAR WOULD NOT FILL WITH GAS AT ALL ANYMORE DURING THE SECOND TIME FILLING IT UP. I HAD TO BORROW A RENTAL FROM THE AUTO SHOP WHILE THEY TRIED TO FIX IT FOR THE SECOND TIME. I EVENTUALLY GOT MY CAR BACK, AND WHEN I TRIED FILLING IT UP WITH GAS ON THE SAME DAY I GOT MY CAR BACK, IT DISPLAYED THE SAME ISSUE. THE PUMP KEPT SHUTTING OFF ON ME. NOW, MY VEHICLE IS DOING A WEIRD SURGING FORWARD MOTION WHEN I'M BARELY PRESSING ON THE GAS.
Fuel/propulsion system, Sep 27, 2020
UNKNOWN, BUT MAY BE THE FUEL TANK ITSELF OR THE WIRING IS MY GUESS. I FEAR WHATEVER IS WRONG COULD BE EFFECTING THE ENGINE. ON APRIL 12, 2020 MY CAR DIDN'T FILL ALL THE WAY UP WITH GAS. THERE WAS A LITTLE BIT LEFT THAT NEEDED FILLING. I WAS CURIOUS WHY & SENT A PICTURE TO MY MOM. THE CAR SEEMED TO BE WORKING FINE UNTIL JULY 2019. UPON FILLING IT WITH GAS, THE PUMP KEPT SHUTTING OFF ON ME. I TOOK IT INTO THE AUTO REPAIR SHOP TWICE (JULY & AUGUST) TO HAVE IT FIXED FOR THE SAME ISSUE SO FAR & THEY STILL HAVEN'T BEEN ABLE TO FIX IT. THE PROBLEM GOT PROGRESSIVELY WORSE, AND AFTER THE FIRST VISIT IN JULY, MY CAR WOULD NOT FILL WITH GAS AT ALL ANYMORE DURING THE SECOND TIME FILLING IT UP. I HAD TO BORROW A RENTAL FROM THE AUTO SHOP WHILE THEY TRIED TO FIX IT FOR THE SECOND TIME. I EVENTUALLY GOT MY CAR BACK, AND WHEN I TRIED FILLING IT UP WITH GAS ON THE SAME DAY I GOT MY CAR BACK, IT DISPLAYED THE SAME ISSUE. THE PUMP KEPT SHUTTING OFF ON ME. NOW, MY VEHICLE IS DOING A WEIRD SURGING FORWARD MOTION WHEN I'M BARELY PRESSING ON THE GAS.
Engine, Sep 27, 2020
WHILE VEHICLE IS COMING TO A HARD STOP OR OCCASIONALLY WHILE MAKING A RIGHT TURN, THERE IS A LOUD NOISE HEARD FROM THE ENGINE AREA. SERVICE CENTER INDICATED THIS IS A KNOWN ISSUE WITH THE VEHICLE BUT IT WAS NOT COVERED UNDER WARRANTY. THE CONDITION HAS EXISTED SINCE I PURCHASED THE VEHICLE. SERVICE CENTER INDICATED THE NOISE HEARD IS DUE TO THE TURBO UNIT HITTING THE RADIATOR AND SPECIAL TAPE COULD BE APPLIED TO DAMPED OR ELIMINATE THE NOISE. THE REPAIR WAS $550. BULLETIN 19-NA-098 WAS REFERENCED FROM CHEVY.
Vehicle speed control, Other or unspecified, Engine, Sep 22, 2020
ONCE I HAVE WARMED THE CAR AND PUT IT IN MOTION WHETHER IN REVERSE OR FORWARD AS I SLOW DOWN TO COME TO A STOP LIGHT OR YIELD THE CAR EITHER STARTS TO DIE OR DIES COMPLETELY. I CAN TRY TO PUSH THE DRIVERS PEDAL AND SOMETIMES IT WILL CRANK BACK UP AND CONTINUE IN MOTION AND SOMETIMES, IN THE MIDDLE OF TRAFFIC I MIGHT HAVE TO PUT ON THE BRAKE, PUT IT IN PARK AND START IT ALL OVER AGAIN. THIS IS VERY SCARY, VERY DANGEROUS!!! DOESN'T MATTER THE TYPE OF ROAD I AM ON. I WAS TOLD THIS IS A NORMAL THING FOR THIS VEHICLE, BUT THIS IS HARD FOR ME TO BELIEVE THAT A CAR IS MADE TO GO DEAD AT A MOMENTS NOTICE IN TRAFFIC.
Other or unspecified, Jul 31, 2020
TWO WEEKS AFTER I PURCHASED THE BRAND NEW CAR IT STARTED ACTING UP MAKING LOUD SCREECHING NOISES, AND TURNING OFF ON ITS OWN. THE DEALERSHIP SAID THEIR WAS NOTHING WRONG WITH IT. TOOM IT IN 4 TIMES AND YET NOTHING WAS WRONG WITH THE CAR ACCORDING TO THEM IT WAS ME. FINALLY THEY HAD TO TOW THE CAR BECAUSE IT TURNED OFF ON ME GOOD THING I WAS BARELY LEAVING MY HOME AND IT'S NOW BEEN 8 MONTHS AND NOTHING HAS BEEN DONE TO FIX THE CAR IT'S JUST SITTING AT THE DEALERSHIP BECAUSE THEY CAN'T FIGURE OUT WHY IT TURNS OFF ON IT'S OWN. THEY DENIED ME A RENTAL CAR BECAUSE THE CAR WAS DEEMED SAFE BUT YET THE CAR HAS TURNED OFF ON THEM BUT STILL IT IS SAFE. I DON'T KNOW WHAT TO DO OR WHO TO ASK FOR HELP BUT NEITJER GM NOR CHEVROLET WANT TO SOLVE THIS. THEY SAY IT'S A BUY BACK BUT YET NO ONE IS WILLING TO GIVE ME ANY OTHER INFORMATION.
Vehicle speed control, Electronic stability control (ESC), Engine, Jul 30, 2020
WHILE IN MOTION THE CAR RANDOMLY AND QUICKLY DECELERATES AND WILL NOT ALLOW YOU TO ACCELERATE. PHILLIPS CHEVROLET HAS ATTEMPTED TO REPAIR THE CAR CITING ENGINE POWER REDUCTION,TRANSMISSION, STABILATRAK AND NON VERIFIABLE ISSUES OVER A 2 MONTH PERIOD. WITHIN THAT 2 MONTH PERIOD, MAY 18, 2020 TO JULY 24, 2020, THERE WERE 7 ATTEMPTS TO REPAIR THE CAR. ALL 7 ATTEMPTS WERE UNSUCCESSFUL. BETWEEN JUNE 22, 2020 AND JULY 30, 2020 THERE WERE MORE THAN 20 TELEPHONE CALLS PLACED BETWEEN GENERAL MOTORS AND I, REGARDING THIS VEHICLE AND IT'S ENGINE, TRANSMISSION AND NON-VERIFIABLE ISSUES. GENERAL MOTORS AND PHILLIPS CHEVROLET ARE REFUSING TO ACKNOWLEDGE THAT THE CAR IS A LEMON. THERE ARE CURRENTLY A LITTLE OVER 8,500 MILES ON THE CAR AND I AM IN FEAR OF MY LIFE EACH TIME I ENTER THE CAR AND I HAVE MADE PHILLIPS CHEVROLET AND GENERAL MOTORS AWARE OF THIS ISSUE. THIS IS MY SECOND NHTSA REPORT. THE INITIAL NHTSA REPORT IS 302587, WAS FILED ON JUNE 22, 2020. PHILLIPS CHEVROLET AND GENERAL MOTORS ARE REFUSING TO PROVIDE ME WITH A SAFE VEHICLE TO TRAVEL IN DESPITE 7 SERVICE VISITS WITH PHILLIPS CHEVROLET, AND MORE THAN 20 TELEPHONE INTERACTIONS WITH GENERAL MOTORS. THERE A MORE REPORTS BUT YOUR SYSTEM WILL ONLY ALLOW ME FIVE DOCUMENTS,