2022 Chevrolet Equinox
Problems, recalls and owner-reported issues
Fuel/propulsion system is the leading concern among 172 owner complaints filed for this model year. This is the 17th highest complaint count among 21 Equinox model years with reports.
Of the 2022 reports, 13 involved a crash and 3 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Child seat, vehicle latch anchorMay 11, 2023
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
Campaign 23V339000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pump, control/drive moduleJan 19, 2023
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. The fuel pump module may not consistently provide sufficient fuel to the engine, resulting in an engine stall.
An engine stall increases the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed June 5, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222372310.
Campaign 23V013000 on NHTSA.gov
SeatsSep 29, 2022
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.
A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.
Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222377890.
Campaign 22V724000 on NHTSA.gov
SeatsMay 19, 2022
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Malibu, 2022 Chevrolet Equinox, Blazer and Cadillac XT4 vehicles. The driver's seat cushion frame may have an improper weld in the power tilt-adjustment mechanism.
An improperly welded seat frame may not adequately restrain the driver in a crash, increasing their risk of injury.
Dealers will inspect the driver's seat and replace the cushion frame, as necessary, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212356050.
Campaign 22V359000 on NHTSA.gov
TiresAug 5, 2021
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
Campaign 21V612000 on NHTSA.gov
Representative owner complaints
172 reports, newest first.
Fuel/propulsion system, Sep 26, 2023
9/15/2023, noticed a hesitation in the acceleration of the vehicle, when attempting to proceed after a full stop. Purchased the vehicle from CARMAX in Las Vegas, 8/25/2023. Recall Sheets were provided, however - I have been "unable to "REGISTER" the vehicle (in my name) to NHTSA website. When, "remedy" to the RECALLS are available, ???? How will "I" be "notified" to take the car to a Dealership ???
Fuel/propulsion system, Sep 10, 2023
Was approaching intersection for a left hand turn and just before getting to red light engine stalled. Tried at least 6 times to restart but would not. Was 2nd in line at a major intersection so after no luck restarting I called for road side assistance. The police came to direct traffic and then decided best to push me to the gas station next to intersection. While waiting for tow truck I tried starting vehicle about a half hour later and it started. After sitting there waiting for tow it stalled again and would not start. About an hour later tow truck came and at that time it restarted for him to load on to tow truck. The car is waiting for service but its the weekend and will need to wait for Dealership to call when ready.
Fuel/propulsion system, Sep 10, 2023
on 08-31-2023 left house and got about 1 mile down the road going about 45 mph and had loss of power and engine stalled. Pulled over and tried to restart engine but would not start, engine light was on. Called dealership and said to have it towed in. 2 days later dealer called and said it was ready and it was a fuel module issue. When picking the car up the service guy said they reprogrammed it. Asked if I had to sign anything and he replied no, so no paperwork was given.
Electronic stability control (ESC), Sep 8, 2023
The contact owns a 2022 Chevrolet Equinox. The contact stated while driving 55 MPH and at other various speeds, the steering wheel jerked to the right with the electronic stability control warning light illuminated. The vehicle was steered to the side of the road and restarted. The electronic stability control warning light was no longer illuminated. The vehicle was taken to a dealer however, the cause of the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 5,000.
Steering, Electrical system, Engine, Aug 31, 2023
The car was parked, started up to pull out of the parking space, preceded to back up. The car moved a couple of inches out of the parking space. The car position was half in the parking space and half way in traffic. Then the car locked up with lights appeared on the dashboard, engine light comes on, ESC and car with wiggly lines. The car would not move forward, reversed, nor could I cut off the engine. Was afraid to take foot off brakes since the car would not cut off engine. Call the tow truck and it was towed to the dealer with engine running and lights still on. Dealer said they have not seen this before. After researching ESC lights on Equinox, complaints and concerns has been reported since 2018 on Equinox models. We did not have any problems prior to this nor any warning signs. Brought the car new 2022 Equinox, and this happen with 10, 385 miles on the car. The car never been in an accident. Danger and safety was the car was stuck in the middle of the street and partial in the parking space, making it dangerous for continued traffic and potential accident. The dealer still has the car.
Electrical system, Aug 21, 2023, crash
vehicle crashed 3/8/23 driving south on rt 95 in sharon ma. power steering failed causing vehicle to crash into guard rail. traffic was moderate on all 3 lanes and appoching vehicles avoided multiple crashes. ma state police arrived & driver taken to mass general hospital baby car seat unoccupied at time of accident. vehicle dashboard lit up with power steering failure message. vehicle towed to dealership & gm inspected black box. after 100 days gm responded there is no problem with power steering. gm still refuses to provide information they obtained from black box. vehicle towed to dealership who sold car. within 20 minutes they diagnosed power steering rack is defective. gm remains nontransparent and denies responsibility for the accident.
Power train, Engine, Fuel/propulsion system, Aug 17, 2023
While diving down a busy highway, the vehicle's check engine light came on with no notice and my daughter lost acceleration and then the vehicle "died" while driving on this busy highway. The steering locked up. She had a hard time getting it to the side of the road. It was a very dangerous situation. If this would have happened a couple days later while driving on the interstate, it could have been deadly and caused a major accident. The vehicle would not start back up and had to be towed. It's already had a fuel pump issue when we first bought it and had that replaced. Now, it's back in the shop and who knows for how long. I bought my daugheter a new vehicle so that we wouldn't have to worry about her being on the side of the road and now I do NOT trust this vehicle as I am seeing this is an ongoing issue with this vehicle. Again, we are lucky that this did not cause and accident and injury or death to others.......
Fuel/propulsion system, Aug 12, 2023
Fuel module failed and had to be replaced.
Fuel/propulsion system, Aug 8, 2023
car has been in shop for replacement of fuel module 4 times. Now was in shop again with failed fuel pump at 9k miles. had loss of power at 70mph on freeway and could have been rear ended. if the fuel loss happens during a left turn could result in a collision. have already reported the first four failures. adding this number 5
Fuel system, Gasoline, Aug 3, 2023
The contact owns a 2022 Chevrolet Equinox. The contact stated that while idled at a traffic light, the vehicle stalled and failed to restart. There was no warning light illuminated. The vehicle was towed to the dealer, where the failure could not be duplicated. The vehicle remained at the dealer. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number 23V013000 (Fuel System, Gasoline). The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 2,000.
Fuel/propulsion system, Jul 30, 2023
INTERMITTENT SUDDEN LOSS OF ENGINE POWER, BUCKING, SPUTTERING OF ENGINE WITH OR WITHOUT CHECK ENGINE LIGHT, COULD BE REAR ENDED ON EXPRESSWAY AS VEHICLE WILL SUDDENLY DECELERATE WITHOUT BRAKING AS NO FUEL GETTING TO ENGINE AND IN GEAR. ONSTAR HAS CONFIRMED ENGINE CODES. THE PART 13527053 FUEL CONTROL MODULE HAS BEEN REPLACED 4 TIMES BY CHEVROLET DEALER UNDER WARRANTY PURCHASED VEHICLE 07/01/2022. FIRST INCIDENT 07/14/2022 SECOND 02/22/2023 AND 3/10/23 WITH REPAIR 03/21/23 THIRD 04/07/23 MOST RECENT 07/24/23 ALL HAD FUEL MODULE REPLACED IN ALL CASES BAD RUNNING AND LOSS OF POWER, STALLING, BUCKING CAUSED US TO BRING CAR IN FOR SERVICE
Fuel system, Gasoline, Jun 30, 2023
The contact owns a 2022 Chevrolet Equinox. The contact stated while driving 45 MPH, the vehicle decelerated independently and lost motive power. The contact's husband pushed the vehicle to the side of the roadway. The contact was unsure whether a warning light was illuminated. The vehicle was able to restart but stalled again after several minutes. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump power control module had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump power control module had failed again and needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) however, the VIN was not included. The failure mileage was approximately 3,905.
Fuel/propulsion system, Jun 22, 2023
08/22 car with 3800 miles died slowly while driving. Fuel pump replaced. 06/23 with 11,700 miles died slowly while crossing major highway at peak travel time. Fuel pump failed again. Crash / fatality risk.
Seat belts, Jun 13, 2023, crash
I slammed on the brakes to avoid an accident and the seatbelt did not catch me. The accident did occur and made my jaw and chin area hit the steering wheel and airbag.
Engine, Jun 6, 2023
2022 CHEVROLET EQUINOX-Consumer Privacy Act release form was forwarded from the Alaskan Senators office. Consumer transcribed statement: “Engine on my 2022 Chevy Equinox stopped running twice in January, 2023. After 2nd “pause” it would not restart. Need to go to dealership in Anchorage for fix. No roads, except ferry (Alaska Marine Highway) but they won’t take – no running cars. I shipped to AML via AK Marine Line (barge) and pre-paid charches – finally fixed. 2 ½-3 months later and shpped back via AML barge. Now Chevy says they will not pay shipping up and back. I’m just out all I have paid for. Chevy says won’t pay as no recall issued – but failed to tell me how to get car back and forth to dealership without paying for it myself. We were without car for 3 months! We are retired, only have 1 car and it would not run. Need someone to help me! Call me to get rest of information. I’m not sure if this is something you can assist with. We would greatly appreciate your guidance either way." VIN# listed in letter was not found.
Steering, May 30, 2023, crash
The contact owns a 2022 Chevrolet Equinox. The contact stated while driving at 60 MPH, the steering wheel failed to turn and became stiff. The contact attempted to turn to the left for a curve however the steering wheel failed to turn to the left. The "power steering service drive with care" warning message was illuminated. As a result, the contact crashed into the guard rail on the side of the road causing damage to the entire passenger side of the vehicle. No one was injured. A police report was filed. The vehicle was towed to the dealer who determined that there was no failure. The contact mentioned that the failure continued where there was no power steering. The vehicle was not repaired. The manufacturer was notified of the failure, and case was filed but no further assistance was provided. The failure mileage was 3,400.
Steering, Lane departure, Forward collision avoidance, May 23, 2023, crash
Power steering failure
Fuel system, Gasoline, Apr 26, 2023
The contact owns a 2022 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. Additionally, the vehicle made abnormal sounds at start up. The vehicle was taken to the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 10,000. VIN tool confirms parts not available.
Power train, Engine, Apr 20, 2023
Transfer case issue. Bad sounds from engine while driving and could have left stranded on road causing a major safety issue.
Fuel system, Gasoline, Apr 7, 2023
The contact leased a 2022 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the check engine warning light intermittently illuminated then the vehicle stalled. The contact was able to coast the vehicle off the road and restart the vehicle however, the vehicle stalled again. The contact was able to restart the vehicle. The dealer was notified of the failure and the contact was advised to bring the vehicle in for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to notify the dealer or to terminate the lease, but no further assistance provided. The failure mileage was approximately 5,038. VIN tool confirms parts not available.
Fuel system, Gasoline, Apr 7, 2023
The contact owns a 2022 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Other or unspecified, Apr 4, 2023
JUST LEFT A TRAFFIC LIGHT WHEN THE SUNROOF EXPLODED. THOUGHT IT WAS A BLOWOUT THE SECOND IT HAPPENED BUT SOON REALIZED IT WAS THE GLASS ABOVE ME.
Lane departure, Back over prevention, Mar 30, 2023
I purchased this vehicle in November 2022, with the understanding that it was not equipped with lane change alert with side blind zone alert and rear cross traffic alert, but the car would be retrofitted as soon as parts were available and that should be in a short time frame. To date I have not heard from GM or Koons of White Marsh on this retrofit, so I started asking questions. I also visited the sales lot at our dealership Koons of White Marsh and found that these safety features are installed on all 2023 Equinox models - so clearly the parts are available. Koons of White Marsh is saying now that they do not know when or if these safety features will be installed. I wrote a letter to GM's CEO and received two calls from the Executive Support team. First call - we would have part by Q1 2023; 2nd call said they do not know when or if we will receive the part. This missing part is putting my safety at risk as well as others driving around me as I do not have full alerts to the traffic around me.
Fuel/propulsion system, Mar 30, 2023
Fuel Pump Power Control Module failed. My daughter was driving down Carpenter Road in Ypsilanti Michigan when the vehicle stalled and would not start. This is a VERY busy four lane road. The police showed up and helped push her out of the way. Yes, the problem has been confirmed by the dealer. The dealer replaced the part but how do I know that the part is not faulty as well as it appears that there is a potential recall for this vehicle that hasn't been confirmed yet since parts are limited. No warning before the issue happened.
Fuel system, Gasoline, Mar 22, 2023
The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at highway speeds, the check engine warning light illuminated. The vehicle was taken to a local dealer and the contact was informed that the vehicle was included in NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the part to the recall repair was unavailable. The contact was informed by the dealer that despite the check engine warning light being illuminated, the vehicle could still be driven to the residence. The contact stated while driving to the residence, the vehicle stalled with the check engine warning light illuminated. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 5,000. VIN tool confirms parts not available.