2022 Chevrolet Equinox
Problems, recalls and owner-reported issues
Fuel/propulsion system is the leading concern among 172 owner complaints filed for this model year. This is the 17th highest complaint count among 21 Equinox model years with reports.
Of the 2022 reports, 13 involved a crash and 3 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Child seat, vehicle latch anchorMay 11, 2023
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
Campaign 23V339000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pump, control/drive moduleJan 19, 2023
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. The fuel pump module may not consistently provide sufficient fuel to the engine, resulting in an engine stall.
An engine stall increases the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed June 5, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222372310.
Campaign 23V013000 on NHTSA.gov
SeatsSep 29, 2022
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.
A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.
Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222377890.
Campaign 22V724000 on NHTSA.gov
SeatsMay 19, 2022
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Malibu, 2022 Chevrolet Equinox, Blazer and Cadillac XT4 vehicles. The driver's seat cushion frame may have an improper weld in the power tilt-adjustment mechanism.
An improperly welded seat frame may not adequately restrain the driver in a crash, increasing their risk of injury.
Dealers will inspect the driver's seat and replace the cushion frame, as necessary, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212356050.
Campaign 22V359000 on NHTSA.gov
TiresAug 5, 2021
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
Campaign 21V612000 on NHTSA.gov
Representative owner complaints
172 reports, newest first.
Steering, Service brakes, Mar 11, 2023, crash
I lease a 2022 Equinox. February 15, 2023 I was driving from the store and began to pull in my driveway. I live on a dirt, dead end road. I turned the steering wheel and there was no reaction. The car kept going straight. I put on the brakes and the car didn't stop or slow down. I was stopped when I hit my own lamp post and a large rock at the end of my driveway. There was no warning that anything was out of the ordinary. Just no response to the steering wheel and nothing when I applied the brake. There wasn't anything different in the brakes or steering wheel, they felt normal. No pulling, nor sign that the power steering went out. There was just no response to either. Putting the car in park I got out of the car to assess the damage. Some broken trim was the only damage. Put the car in reverse and it worked and I drove up the driveway and parked. Going back to the place of the accident to clean up the mess. The road was dry and conditions were good. No inclement weather. I reported to the McDonald Chevrolet and they towed the car in. The problem could not be recreated and there were no codes. I had no choice but to pick up the car. I wrote on their receipt and mine that I do not feel this car is safe to drive. The mechanics did their best. I called GM support in hopes that they would help and spoke to Maureen. She continually told me that if there was no code showing and it couldn't be recreated there wasn't anything wrong with the car. There could not be a problem. I have 2 more years to drive this car. I refuse to put my grandchildren or my mother in this car because even though it might not happen again, it might. Every time I get ready to make a turn I'm looking ahead to see what I will run into if I lose steering and brakes again. Or I wonder who else will be hurt if these systems fail.
Fuel system, Gasoline, Mar 9, 2023
The contact owns a 2022 Chevrolet Equinox. The contact stated while driving 45 MPH, the vehicle stalled inadvertently in the middle of the roadway. There was no warning light illuminated. The contact was able to restart the vehicle after 5 attempts. The contact stated that the vehicle was taken to the dealer, where the failure was diagnosed as inadequate fuel pump flow. The dealer related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) however, parts were not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,936.
Fuel system, Gasoline, Engine, Feb 22, 2023
The contact owns a 2022 Chevrolet Equinox. The contact stated while reversing at approximately 5 MPH, the vehicle stalled. While driving approximately 70 MPH, the vehicle was sputtering. The service vehicle now message was displayed. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated that the failure was like NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the NHTSA hotline. The approximate failure mileage was 1,300.
Visibility, Feb 9, 2023
The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the sunroof exploded without impact. There was a hole detected in the glass. There were no reported injuries. The vehicle was taken to the local dealer, and it was determined that the sunroof assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 14,000.
Suspension, Jan 30, 2023
The contact owns a 2022 Chevrolet Equinox. The contact stated while driving approximately 10 MPH, a rattling noise was heard coming from the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer on various occasions; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure was recurring and that the rattling noise was becoming louder. The manufacturer was not notified of the failure. The failure mileage was unknown.
Electrical system, Other or unspecified, Engine, Jan 18, 2023, fire
Got a Smart Start Ignition Interlock installed and my vehicle caught on fire while parked.
Fuel/propulsion system, Jan 4, 2023
December 17th, 2022 - Check engine light came on with an onstar message to have my engine/transmission system serviced within 7 days. Dealership replaced fuel pump module on December 23rd. Drove the car to a basketball game that evening (14 miles) and check engine light came back on with same onstar message. Took car to dealership on January 3rd (due to holiday, didn't drive vehicle after check engine light came on). Dealership advised it was a low battery. So battery was replaced and advised we should come get the car. When they were driving the car from the back of the lot to the front of the lot - the check engine light came on again. They called us to tell us not to come get the car that they found a new code issue. They advised they would call us tomorrow.
Back over prevention, Jan 3, 2023
The Infotainment/Radio display goes blank or only shows random lines. This problem continues to happen several times per week. When this occurs, the Back up camera does not work which I believe violates FMVSS 208. The vehicle has been taken to the Dealership twice and the issue has not been fixed. The first visit they replaced the Radio/Radio Display and that did nothing to help the problem. The second trip to the Dealership in October 2022 resulted in them stating the problem could be a USB cable and placed it on order and we are still waiting for the part, which was supposedly on back order.
Visibility/wiper, Dec 19, 2022
The contact owns a 2022Chevrolet Equinox D2. The contact stated that there was distribution in the front center of the windshield. The viewing makes it seem as though the lines painted on the roads were curving inward. The contact had taken the vehicle to the dealer who diagnoised the windshield layers were not laid correctly and the windshield needed to be replaced. The vehicle was repaired however the windshield had the same failure. The dealer informed them that the windshields were designed in a way that the distortion could not be avoided. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 1,500.
Fuel system, Gasoline, Nov 22, 2022
The contact owns a 2022 Chevrolet Equinox. The contact stated while driving 73 MPH, the vehicle lost motive power and decelerated. The engine power reduced message was displayed. The vehicle was taken to several dealers, but no failure was found. The vehicle was taken to an Auto Zone to be diagnosed. The contact was informed that the fuel sensor needed to be replaced. The contact took the vehicle back to the dealer and was informed that the part was not available. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by an authorized dealer. The failure mileage was 10,000.
Wheels, Nov 9, 2022
On Friday, 11/04/2022 at about 1230 while traveling South on I-35 in Waco, Texas the 2022 Chevrolet Equinox RS Texas Registration RPW-5038 driven by [XXX] experienced a dangerous incident. She indicated that she heard a loud noise followed by immediate deflation of the driver side front tire. [XXX] was in the left of travel and immediately pulled over to the left shoulder of the roadway. [XXX] then contacted AAA for Assistance. Waco Towing responded to the scene. The vehicle was towed to a safe location for assistance. The subsequent damage was the tire rim was cracked across the middle of it around the whole wheel. The damage looked like a clean break except one part where the rim was bent inwards. There was a dent in the rim’s edge from what appears to be impact damage with the roadway surface possibly caused from the rim breaking apart. There was no other visible damage to the edge of the rim of the tire. The exterior part of the Tire Rim and the tire do not appear to be damaged. The Rim was a 19x7.5 Rim/Wheel. A Replacement rim was ordered from Stonebriar Chevrolet in Frisco, Texas. [XXX] indicated that had she been traveling in any other Lane this could have been a serious incident. In my opinion it appears that there may be a defect with that particular Rim/Wheel which caused the damage and near Serious Motor Vehicle Crash. I am a Retired Bergen County Police Officer in New Jersey. During my career I’ve investigated numerous Motor Vehicle Crashes but None experiencing this type of equipment failure. My name is [XXX] It is my opinion and hope that this incident be investigated further. Hopefully to prevent this from happening again with a negative outcome. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Forward collision avoidance, Nov 7, 2022, crash
I feel asleep while driving on a residential side street. The vehicle drifted over to the right side of the road and i hit the back end of a u-haul truck. i didn't hear any warning and i don't believe the automatic braking system worked to prevent a collision with such severe damage. I was told the repairs are $16,000.00 roughly. My car has been in the Chevy body shop since the accident in May. They suddenly decided to total the car but don’t have additional charges.
Lane departure, Fuel system, Gasoline, Oct 25, 2022
The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to the dealer where it was diagnosed that the throttle body had detached. The dealer reattached the throttle body; however, the failure recurred with the vehicle inadvertently decelerating and then stalling while driving. Additionally, the Lane Change Alert with Blind Side Zone Alert feature malfunctioned. The vehicle was then taken to Rosenthal Chevrolet (6500 Little River Turnpike, Alexandria, VA 22312) where an engineer diagnosed that the vehicle performed as designed and he was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and sent an engineer to Rosenthal Chevrolet to diagnose the vehicle. The failure mileage was 4,772.
Power train, Lane departure, Oct 25, 2022
Transmission malfunctioned without warning at approx. 4,700 miles. Upon starting the vehicle multiple warnings went off and vehicle could not be shifted into any position; when attempting to put vehicle back in to Park, would not recognize that it was in Park so the vehicle could not be safely shut off and when turning off the ignition a warning alarm would sound and the display would remain on. Vehicle could not be locked due to being stuck “on”. Blind spot warning constantly detects a vehicle even when there is none rendering the feature useless and possibly confusing other drivers behind me into thinking it is a side mirror turn indicator and not BLIS.
Service brakes, Aug 18, 2022
Since day one rear disc brakes pads rubbing on rotors at all speeds. Yark Chevrolet confirmed. They have no fix.
Lane departure, Aug 8, 2022
Driver side blind spot would wrongfully detect a vehicle in the blind spot when there was no other vehicle around. In certain cases it would leave a huge uncertainty whether you could or not change lanes to left or make a left turn safely.
Seat belts, Aug 8, 2022
When retracting the driver front seat belt a “binding or grinding” noise is present when the belt unspools to be attached around the driver. After buckling and movement in the driver’s seat the noise is still present. The belt appears to retract but the noise is still present.
Other or unspecified, Jul 24, 2022
After driving an arriving at home, I open the hood to let the heat out. Heat coming from cat. converter. or eng. not sure. It is so hot , I cannot put hand anywhere. My point is, I believe all those rubber hoses are going to wear out fast. Dash temp. gage is below half way. All that heat , battery wear etc.
Fuel/propulsion system, Jun 20, 2022
Lost acceleration Car died while driving on highway , On 6/17 fuel pump was replaced (P1295 found fuel pump would not change speeds as commanded causing the cel due to internal fault) on work order. The fuel pump was replaced on 6/17 and on 6/18 the engine died again on highway after losing acceleration. Trouble starting back up but when it did it just dies again when trying to put into drive. Exact same thing as the initial issue. I suspect there may be a defective fuel pump James Wood chevrolet is the dealership doing the work. The Invoice Number is TCCS887027 with Customer # 319235 on 6/17/22
Fuel/propulsion system, May 26, 2022
Front of gas tank punctured by road debris due to no shielding on the gas tank. The complete contents of the tank emptied onto the highway in under 5 minutes. The same debris also hit the muffler but only scratched it, proving a metal shield would have protected the gas tank.
Service brakes, Forward collision avoidance, Apr 25, 2022
Brakes lost all fluid. This resulted in a loss of function for related systems including adaptive cruise control, auto emergency braking. Limited braking capability put my wife and I in danger. The car was less than a week old at the time. The dealer repaired it immediately on Monday morning. Dealer attributed the problem to a loose brake line. The warning lights and e-mail messages came in after the failure.
Vehicle speed control, Engine, Feb 26, 2022
While driving at approximately 45-50 miles per hour, the engine completely failed. An Engine Failure/Failed/Reduced Power alert message appeared on the dash at the time of the event and the car lost all power, losing speed and coming to a stop. The road was curbed on both sides with no available shoulder or median to access leaving the vehicle stranded in the right, eastbound lane with continuous traffic approaching from behind. My safety and the safety of others were at risk as I was on a 45mph, 4 lane road, with vehicles approaching quickly from behind and having to change lanes to go around my vehicle and avoid an accident. This could have been catastrophic if I'd been on an interstate or in many other situations. I discovered an email from OnStar Diagnostics that was time stamped at the very time I experienced the incident, 8:02am. The email states "An issue with the Engine and Transmission System in your 2022 Chevrolet Equinox has been detected. Please service your vehicle immediately." Also, it was only about 25 degrees and I was afraid to stay in the car due to the continuous traffic. I purchased this vehicle 3 days ago on Wed, Feb 23 and it has approximately 200 miles on it. There were no symptoms prior to the incident today. The vehicle is currently at Bill Estes Chevrolet in Indianapolis, Indiana and will be looked at this Monday, Feb 28th.