2002 Chevrolet Malibu
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 596 owner complaints filed for this model year. This is the 17th highest complaint count among 26 Malibu model years with reports.
Of the 2002 reports, 20 involved a crash and 1 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Campaign 14V400000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Fuel system, other, storage, tank assembly, pressure relief devicesMar 12, 2007
CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
Campaign 07E021000 on NHTSA.gov
Exterior lighting, headlightsApr 10, 2002
CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOME OF THESE VEHICLES WERE PRODUCED WITH A LEFT LOW-BEAM HEADLAMP THAT DOES NOT MEET THE PHOTOMETRIC PERFORMANCE REQUIREMENTS OF THE STANDARD.
LIGHT INTENSITIES BELOW THE MINIMUM INTENSITY REQUIREMENTS CAUSE REDUCTION IN VISIBILITY DOWN THE ROAD FOR THE DRIVER OF THE VEHICLE AND INTENSITIES ABOVE THE MAXIMUM INTENSITY REQUIREMENTS CAUSE INCREASE IN GLARE FOR DRIVERS AHEAD OF, OR APPROACHING, THE VEHICLE.
DEALERS WILL INSPECT THE LEFT LOW-BEAM HEADLAMP AND REPLACE IT IF IT DOES NOT MEET REQUIREMENTS. OWNER NOTIFICATION BEGAN MAY 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020.
Campaign 02V107000 on NHTSA.gov
Representative owner complaints
596 reports, newest first.
Steering, Suspension, Service brakes, Jul 1, 2014
VEHICLE FRONT END SHAKES/WOBBLES SEVERELY WHEN UNDER HARD BRAKING SITUATIONS DOWN HILL. LOUD LOW RUMBLE NOISE AND PEDAL VIBRATIONS ARE EVIDENT. SHAKING AND WOBBLING IS PRESENT THROUGH VEHICLE STEERING WHEEL REQUIRING MORE STRENGTH AND DIRECTIONAL CORRECTIONS TO STEER AND GUIDE THE VEHICLE PROPERLY. DOWN HILL BRAKING COULD BE SEVERELY IMPEDED IN NORMAL DRIVING OR WHILE TOWING A TRAILER. PANIC STOPS AND LIGHT BRAKING SITUATIONS ON LEVEL GROUND ARE NORMAL STRAIGHT AND TRUE. BRAKE FLUID LEVEL CHECK OKAY AND IS CLEAN. ABS SYSTEM OPERATING NORMALLY. PARKING BRAKE OPERATING NORMALLY. VEHICLE BRAKE SYSTEM AND ABS WARNING LIGHTS CHECK OKAY. VEHICLE HAS 4 NEW TIRES MOUNTED AND BALANCED ON ORIGINAL FACTORY RIMS. TIRES ARE SIZED AND INFLATED TO VEHICLE MANUFACTURERS SPECIFICATIONS. COLD TIRE PRESSURE 29 PSI IN FRONT AND 26 PSI IN REAR. FRONT LEFT AND RIGHT ROTOR SURFACES ARE SMOOTH AND WITHIN NORMAL SPECIFICATIONS. VEHICLE DIAGNOSED AS HAVING WARPED FRONT ROTORS. FRONT ROTORS APPEAR TO WARP PREMATURELY UNDER NORMAL LOAD. VEHICLE HAS HAD FRONT ROTORS REPAIRED AND OR REPLACED 3 TIMES. HAS BEEN SUGGESTED THAT FRONT ROTORS ARE NOT LARGE ENOUGH TO HANDLE THE SIZE AND CAPACITY OF THE VEHICLE. VEHICLES WITH THE SIX CYLINDER ENGINE OPTION DISPLACE MORE WEIGHT UPON THE FRONT AXLE CREATING EXCESSIVE HEAT AND WEAR ON UNDERSIZED DISC BRAKES. VEHICLE PRESENTED WITH 69,000 ORIGINAL MILES. *TR
Electrical system, Jun 24, 2014
TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THE IGNITION FAILED TO START AFTER NUMEROUS ATTEMPTS. THE CONTACT MENTIONED THAT IN A DIFFERENT OCCASION THE ENGINE STALLED TWICE AND RESTARTED IMMEDIATELY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS WHERE THE IGNITION SWITCH WAS REPLACED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 16,152. UPDATED 08/14/14*LJ UPDATED 08/23/2017*CT
Engine, Jun 18, 2014
TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AS THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000 AND CURRENT MILEAGE WAS 85,801.
Exterior lighting, Jun 16, 2014
TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT THE TURN SIGNAL, BRAKELIGHTS, AND HAZARD LIGHTS FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER WHO CONFIRMED THAT THE HAZARD SIGNALS WERE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE CURRENT MILEAGE WAS 120,000.
Fuel system, Gasoline, Electrical system, Jun 9, 2014
MY 2002 CHEVROLET MALIBU LS LEFT ME STRANDED AT A BUSY FUELING STATION. THE CAR REFUSED TO START DUE TO THE FAULTY PASSLOCK IGNITION SWITCH SYSTEM. THESE PARTS WERE REPLACED AT AN AUTHORIZED GM SERVICE CENTER AT APPROXIMATELY 47,000 MILES DUE TO THE SAME ISSUE OF REFUSING TO START. NOW AT AROUND 21,000 MILES LATER THE PARTS HAVE FAILED AGAIN. GM AND NHTSA NEED TO RESOLVE THESE SAFETY ISSUES. I DON'T FEEL SAFE IN THIS CAR, AND I DON'T BELIEVE IT IS RELIABLE. WAKE UP THIS IS YET ANOTHER GM IGNITION PROBLEM THAT HAS BEEN KNOWN FOR DECADES! ANYONE IN DOUBT JUST DO AN INTERNET SEARCH ON GM PASSLOCK OR CHEVROLET MALIBU IGNITION PROBLEMS. *TR
Electrical system, May 23, 2014
TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY MULTIPLE TIMES. THE CONTACT'S VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 14V047000 (ELECTRICAL SYSTEM) OR NHTSA CAMPAIGN ID NUMBER 14V252000 (ELECTRICAL SYSTEM). THE VEHICLE WAS SCHEDULED FOR DIAGNOSTIC TESTING AND TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, May 15, 2014
IGNITION LOCK NOT WORKING RIGHT . PROBLEM CREATING BATTERY PROBLEMS KILLING BATTERY. CREATING PROBLEM WITH ALARM SYSTEM. LOCK DOSE NOT GO TO OFF POSITION WITH OUT PUSHING FLOOR SHIFTER FORWARD. ALSO KEY SEAMS LIKE IT DOSE NOT WANT TO GO TO RIGHT POSITION FEELS WEIRD WHEN TURNING. *TR
Exterior lighting, May 9, 2014
TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT THE TURN SIGNAL AND HAZARD SWITCH MALFUNCTIONED AND COULD NOT BE ACTIVATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SIGNAL SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 100,000.
Electrical system, May 6, 2014
2002 CHEVROLET MALIBU. CONSUMER REQUESTS REIMBURSEMENT FOR IGNITION SWITCH RECALL REPAIRS. *SMD THE CONSUMER STATED WHILE DRIVING, THE VEHICLE SUDDENLY STALLED FOR THE THIRD TIME. HE WAS ABLE TO DRIFT TO THE SIDE OF THE SHOULDER OF THE ROADWAY. HE TRIED CRANKING THE VEHICLE, BUT IT WOULD NOT START. HE HAD THE VEHICLE TO A LOCAL GARAGE. *JB THE IGNITION SWITCH WAS REPLACED. THE CONSUMER RECEIVED A RECALL NOTICE, DATED SEPTEMBER 2014. UPDATED 10/15/14. *JB
Electrical system, May 5, 2014
A FEW MONTHS AGO MY 2002 CHEVY MALIBU WOULD NOT START. I RESET THE THEFT SYSTEM FOR 10 MINUTES AND THEN EVERYTHING WAS FINE. THEN ABOUT A MONTH LATER THE THEFT SYSTEM LIGHT WOULD COME ON SPORADICALLY AND THEN EVENTUALLY STAY ON. I TOOK IT TO MY LOCAL MECHANIC AND WAS TOLD THAT THE IGNITION SWITCH NEEDS TO BE CHANGED OUT. SHORTLY AFTER THAT I HEARD ABOUT THE GM RECALL BUT FOR SOME REASON THE 2002 CHEVY MALIBU IS NOT INCLUDED. I HAVE SEEN A LOT OF PEOPLE ONLINE HAVING THE SAME PROBLEM I HAVE. MY CAR CURRENTLY HAS 84,500 ON IT. I TAKE EXTREMELY GOOD CARE OF IT. I HAVE TO DRIVE TO COLLEGE AND I AM AFRAID OF BEING STRANDED ON THE SIDE OF THE ROAD DUE TO THIS ISSUE. *TR
Electrical system, Air bags, Apr 15, 2014
2002 CHEVROLET MALIBU. CONSUMER WRITES IN REGARDS TO IGNITION RECALL AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE VEHICLE SHUT DOWN 3 TIMES. THE IGNITION LOCK CYLINDER WAS REPLACED. *JB
Electrical system, Mar 18, 2014
PURCHASED 2002 CHEVY MALIBU BACK IN 2005 WITH 26000 MILES ON IT .WE HAD IT SERVICED TWICE A YEAR AND FOR MINOR ISSUES ,2009 MANIFOLD GASKET STARTED LEAKING REPLACED AND WAS REPAIRED.IN 2010 STARTED NOTICING WHEN STARTING ABS AND THEFT LIGHT CAME ON TURNING KEY OFF AND TURNING KEY ON AND NOT STARTING LETTING ON FOR ABOUT 15 MINUETS THAN TURNING OFF AND STARTING CAR LIGHTS WENT OFF. THIS NEEDED DONE EVERY TIME THIS HAPPEN .ASKED AND WAS TOLD THERE WAS A PROBLEM IN MY SWITCH BUT NO ONE STEPPED UP TO FIX THIS PROBLEM.THIS CAR LEFT ME SIT FIVE TIMES FROM SHUT OFF AND WILL NOT START. HAD IT TOWED AND THEY DID WORK ON EVERY THING ELSE THINKING IT WOULD SOLVE THE PROBLEM .HAD CAR STOP RUNNING ALL LIGHTS CAME ON WHILE DRIVING .I THINK THIS ISSUE STARTED BACK IN 2001 AND ALL THESE YEARS THEY KNEW ABOUT IT AND DIDN'T DO ANYTHING ABOUT IT .NOW THEY ARE SAYING THIS IS NOT IN THEIR RECALL. *TR
Electrical system, Engine, Mar 13, 2014
MY HANDICAPPED MOTHER HAS A 2002 CHEVROLET MALIBU THAT HAS BEEN EXPERIENCING THE SAME EXACT IGNITION RELATED ISSUES AS THOSE IN THE CURRENT MASSIVE GM RECALL. ON MORE THAN TWO OCCASIONS THE ANTI-THEFT LIGHT ILLUMINATES AND THE VEHICLE SHUTS OFF WHILE SHE WAS DRIVING. THIS HAS RESULTED IN TWO SIGNIFICANT REPEAT REPAIRS, ONE IN 2010 AND ONE THIS WEEK. IN BOTH CASES THE CHEVROLET DEALERSHIP DESCRIBES THE ISSUE AS AN IGNITION PASS LOCK SENSOR THAT FAILS DUE TO KEY POSITIONING. I HAVE RESEARCHED THIS ONLINE AND HAVE FOUND HUNDREDS OF SIMILAR COMPLAINTS. LUCKILY THIS ISSUE HAS NOT RESULTED IN AN INJURY BUT EASILY COULD HAVE IN THE VERY CONGESTED METRO DC AREA THAT SHE LIVES IN. WHY IS THE MALIBU NOT BEING INCLUDED IN THE CURRENT INVESTIGATION AND RECALLS? *TR
Electrical system, Mar 13, 2014
CAR SHOWS THEFT LIGHT COMES ON CHECK ENGINE LIGHT, MOTOR SHUT OFF, GAS GAUGE SAID EMPTY ALL LIGHTS SHOWS UP ON DASH , AAA TOW TO PEP BOYS LANCASTER PA. FRUITVILLE PIKE STORE .THEY INSTALLED NEW ALTERNATOR AND NEW SERPENTINE BELT AND BELT TENSIONER . ALSO EIGHT MONTH PRIER SAME ISSUE ALL LIGHTS CAME ON AND CAR STOPPED AND NEEDED TOWED THEY REPLACED FUEL PUMP . I HAVE SEEN DOCUMENTS THAT POINTED OUT THAT KEY NEEDS PUSHED IN BEFORE TURNING ON TRIED IT AND STILL LIGHTS ABS, THEFT LIGHT ,CHECK ENGINE LIGHT STILL KEEPS COMING ON . THIS VEHICLE HAS BEEN SERVICED AND TAKEN CARE OF .TODAY 03/13/2014 TAKEN WIFE TO TRAIN STATION LIGHTS CAME ON ONCE MORE.IN THE PASS TWO YEARS INVESTED OVER $ 1500.00 IN PARTS AND LABOR AND STILL EXPERIENCING THE SAME SYSTEMS. READ ON RECALL AND FEEL THIS IS WHAT PROBLEM IS . *TR
Steering, Other or unspecified, Engine, Feb 28, 2014
I WAS DRIVING MY VEHICLE AT 35 MPH WHEN I WENT OVER A SMALL POT HOLE ON FATHER HURLEY BLVD. MY RIGHT KNEE SMASHED AGAINST MY KEY RING ON THE FRONT DASH AREA. THEE CAR LOST IMMEDIATE POWER. I COULD NOT ACCELERATE OR STEER MY VEHICLE. I HAD TO SLOWLY COAST OVER TO THE SIDE OF THE ROAD UNTIL I CAME TO A COMPLETE STOP. VEHICLES AROUND ME HAD A DIFFICULT TIME AVOIDING ME SINCE THIS EVENT HAPPENED AS I WAS APPROACHING A LANE MERGING WITH MINE AS THEY EXITED A MAJOR FREEWAY. WHEN THE VEHICLE HAD COMPLETELY STOPPED I PUT ON MY HAZARD LIGHTS AND PUT IT IN PARK. I NOTICED THAT THE KEY WAS NOT FULLY ENGAGED IN THE IGNITION SO I PUSHED IT ALL THE WAY BACK INTO THE IGNITION AND TURNED THE KEY OVER. THE CAR IMMEDIATELY STARTED UP AND I WAS ABLE TO DRIVE HOME SAFELY. THIS IS THE 3RD TIME AN EVENT LIKE THIS (WHERE MY KNEE HAS BUMPED UP AGAINST THE KEY RING AND THE CAR LOST POWER) HAS HAPPENED IN MY HISTORY OF OWNING THIS VEHICLE. *TR
Electrical system, Engine, Feb 28, 2014
WAS DRIVING DOWN THE ROAD AND THE THEFT SYSTEM LIGHT CAME ON AND ENGINE SHUT DOWN AS I WAS DRIVING DOWN THE ROAD. ALMOST CAUSED A WRECK. DID ONLINE RESEARCH AND FOUND MANY SIMILAR COMPLAINTS AND SAME INCIDENTS. NO RECALL ON IGNITION SWITCH/THEFT SYSTEM LIGHT. GM KNOWS OF AN ISSUE AND WON'T FIX THE PROBLEM. *TR
Electrical system, Engine, Feb 9, 2014
WHEN THE CAR IS STARTED, EVERYTHING SEEMS TO BE FINE, BUT THEN THE THEFT SYSTEM LIGHT COMES ON. WHEN THE CAR IS IN PARK AND REVERSE THINGS SEEM TO BE NORMAL. AT THE POINT THE CAR IS PLACED INTO DRIVE, THE FUEL LIGHT COMES ON AND SAYS THAT THERE IS NO FUEL IN THE CAR. AT THIS POINT, THE CAR WILL EITHER STALL OUT, WHILE DRIVING OR WE ARE ABLE TO CONTINUE DRIVING. IF WE ARE ABLE TO CONTINUE DRIVING, THE CAR REPEATEDLY SHUTS OFF ALL ELECTRICAL SYSTEMS, ALL GAUGES ARE MAXED OUT AND SPEED SAYS 60MPH. THIS HAPPENS REPEATEDLY THE WHOLE TIME THE CAR IS BEING DRIVEN, BUT THE CAR IS STILL FUNCTIONAL AND STILL ABLE TO BE DRIVEN. IF THE CAR SYSTEM COMES BACK ON, THE FUEL LIGHT COMES ON AND SAYS EMPTY AND EVEN THE TRUNK POPS OPEN WHILE DRIVING. THIS IS VERY DANGEROUS FOR MANY REASONS. IF THIS HAPPENS AT NIGHT, THERE ARE NO HEADLIGHTS OR ANY OTHER LIGHTS OR THEY'RE FLICKERING ON AND OFF THE WHOLE TIME. *TR
Service brakes, Jan 20, 2014
ON SEPT. 30TH 2013 WE HAD OUR 2003 CHEVY MALIBU WORKED ON AT JUST BRAKES ON 75 IN DALLAS. THEY RECOMMENDED A LONG LIST OF ITEMS COSTING AROUND $900 IN REPAIRS. WE DECIDED TO ONLY HAVE THE REAR BAKES DONE AT THIS TIME. ON JAN 16 OF THIS YEAR WE TOOK THE CAR TO ANOTHER AUTOMOTIVE REPAIR SHOP TO HAVE THE OIL CHANGED AND FRONT BRAKES FIXED. OUR LOCAL MECHANIC STATED THE REARS WERE IMPROPERLY DONE AND WERE NOT WORKING AT ALL. THE PADS WERE INSTALLED BACKWARDS AND THE SPRINGS NOT ATTACHED. WE TOOK THE CAR BACK TO JUST BRAKES IN RICHARDSON SO THEY COULD PROPERLY FIX AND REDO THE WORK WE HAD PAID FOR. THE MANAGER BOBBY WAS EXTREMELY RUDE, HOSTILE AND ARGUMENTATIVE. HE BASICALLY DENIED THERE WAS ANY PROBLEM AND TOLD US TO LEAVE. HERE ARE A FEW THINGS HE SAID TO US WHEN WE TRIED TO EXPLAIN THE SITUATION. HOW DO YOU KNOW THEY DON'T WORK?. WE HAD TESTED THE PARKING BRAKE AND IT WOULDN'T HOLD THE CAR AT ALL. HE SAID, THE E-BRAKE ISN'T DESIGNED TO DO THAT. HOW DID YOU GET THE CAR HERE IF YOUR BRAKES DON'T WORK? I AM NOT GOING TO GUARANTEE ANYTHING. I AM NOT GOING TO REFUND ANY OF YOUR MONEY. WHY DON'T YOU JUST FIX THEM YOURSELF? ARE YOU GOING TO KEEP ARGUING WITH ME? YOU SHOULD JUST TAKE THE CAR SOMEWHERE ELSE. TIRED OF HIS CONDESCENDING BELLIGERENT AND INSULTING ATTITUDE, WE INSTEAD WENT TO THEIR LEMON AVE LOCATION DOWNTOWN. THEY WERE VERY HELPFUL AND IMMEDIATELY FIXED THE BRAKES QUICKLY AND COURTEOUSLY. THIS IS A SERIOUS PROBLEM AS WE HAD BEEN DRIVING AN UNSAFE VEHICLE WITH ONLY THE FRONT BRAKES WORKING FOR OVER 3 MONTHS. IT ALSO COST US LESS THEN HALF OF WHAT JUST BRAKES WANTED TO REPAIR THE FRONT END AT OUR LOCAL MECHANIC. BOBBY ORIGINALLY STATED ADDITIONAL PROBLEMS WERE NEEDED TO BE ADDRESSED THAT TURNED OUT WERE ACTUALLY NON-EXISTENT AND FRAUDULENT OVERCHARGES. *TR
Electrical system, Fuel/propulsion system, Oct 25, 2013
BOTH PART OF MY GAS TANK AND MY COMPUTER HAVE SAME ISSUES AS THOUSANDS MORE WHERE THE ALARM SHUTS THE CAR OFF WHILE YOU ARE DRIVING. *TR
Air bags, Sep 23, 2013, crash
TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE DOOR OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS DID NOT TIGHTEN. THE CONTACT SUSTAINED A FRACTURED HIP AND A PASSENGER SUSTAINED A CONCUSSION. A POLICE REPORT WAS NOT AVAILABLE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical system, Exterior lighting, Sep 1, 2013
TURN SIGNALS JUST RANDOMLY WORK WHEN THEY WANT TO. HAD IT TO THE GARAGE RECENTLY AND ASKED WHY THEY DIDN'T WORK RIGHT, DIDN'T GET MUCH OF AN ANSWER. THIS IS A REAL SAFETY ISSUE AND IN DOING MY RESEARCH, I'M NOT THE ONLY ONE WITH THIS ISSUE. *JS
Electrical system, Jul 8, 2013
MY CAR STARTED SHUTTING OFF OUT OF NOWHERE. THE THEFT LIGHT COMES ON AND IT LOCKS ME OUT FOR TEN MINUTES. THIS HAS BEEN GOING ON FOR A YEAR. I BACKED OUT OF A ONE WAY STREET, THE CAR SHUT OFF AND THE THEFT LIGHT LOCKED ME OUT FOR TEN MINUTES ON A ONE WAY STREET WHERE TRAFFIC COULD NOT GET AROUND ME. SINCE, THERE HAS BEEN A CONSTANT DING IN MY DASH. I CHANGED THE EMERGENCY RELAY SWITCH IN THE DASH WITH NO LUCK. NOW IT CONSTANTLY HAS A DINGING NOISE AND LOCKS ME OUT ABOUT EVERY 4-5 STARTS. THIS IS VERY AGGRAVATING AND WITH AS MANY COMPLAINTS THAT HAS BEEN REPORTED, I'M SURPRISED IT HASN'T BEEN RECALLED. I AM VERY HAPPY TO SAY THAT I KNOW THAT CHEVY DOESN'T CLAIM THEIR MISTAKES SO MAYBE MORE PEOPLE WILL HAVE THE SAME THOUGHT THAT I HAVE NEVER TO BUY ANOTHER CHEVROLET. VERY BAD FOR BUSINESS. REVIEWS SAID THAT EVEN PAYING TO GET A NEW IGNITION SWITCH WILL ONLY DELAY IT FROM HAPPENING AGAIN. CHEVROLET, OWN UP TO YOUR MISTAKES. THIS IS DANGEROUS. OTHER THAN THIS I HAVE HAD TO GET A NEW K FRAME AND MY GAS TANK IS RUSTING OUT DUE TO NO GUARDS BEING PUT ON THE VEHICLE TO PROTECT IT AND WHILE I'M VENTING THE MANUFACTURES OVER-TORQUED A SEAL UPON MANUFACTURING TO CAUSE THE OIL AND COOLANT TO LEAK INTO ONE ANOTHER. *TR
Tires, Feb 19, 2013
IN 2006 I PURCHASED 4 NEW COOPER LIFELINER TOURING SLE TIRES FROM A LOCAL DEALER FOR A 2002 CHEVROLET MALIBU. TIRES WERE HIGHLY RECOMMENDED AND TOUTED AS BEING TOP OF THE LINE. JUST AFTER A FEW YEARS OF SERVICE, I HAD TO FREQUENTLY ADD AIR TO THE TIRES. THIS WAS ESPECIALLY WORSE UNDER THE WEIGHT OF THE FRONT AXLE. INSTEAD OF CHECKING AIR PRESSURE ONCE A MONTH, I HAD TO CHECK ABOUT EVERY 2 WEEKS. CAUSES THE CAR TO HANDLE POORLY ON THE ROAD, STEER HARDER, AND FUEL EFFICIENCY GOES DOWN. RETURNED TO PLACE OF PURCHASE, AND TIRES WERE REMOVED AND REINSTALLED TO RESEAL. TIRES WERE ALWAYS WELL MAINTAINED, ROTATED, CLEANED, GARAGED, AND PROPERLY AIRED TO THE SPECS OF THE VEHICLE. I EVEN AVOID POT HOLES. SHOP OWNER COMMENTED HOW NICE THEY WERE WEARING. AFTER ONLY ABOUT 35K MILES OF SERVICE AND 5/32 TREAD REMAINING I RETURNED TO THE SHOP FOR 2ND OR 3RD TIME AGAIN WITH SAME COMPLAINT OF HAVING TO ADD AIR TOO FREQUENTLY. TIRES WERE AGAIN REMOVED AND SHOP OWNER STATED THE TIRE NEEDED REPLACED DUE TO A SPLIT ON THE INSIDE AND POTENTIAL FOR COMPLETE TIRE FAILURE. SHOP OWNER STATED THAT THE TIRES ARE NOT WARRANTED DUE TO AGE. TIRES GAVE NO INDICATION OF IMMINENT FAILURE. TIRES ARE NOT DRY ROTTED, NO NOISE, NO REPAIRS, NO VIBRATION AND PLENTY OF TREAD DEPTH WITH AT LEAST 5/32 REMAINING. TIRES CONVENIENTLY JUST MADE IT PAST THE WARRANTY. THE SHOP HAD TO INSTALL MY TEMPORARY SPARE SO I COULD GET HOME. I FOUND IT A BIT UNUSUAL THAT THE SHOP OWNER WANTED TO KEEP THE BAD TIRE WITHOUT CHARGING ME DISPOSAL FEE. I STILL HAVE THE TIRES, AND CURIOUSLY ALL 4 HAVE HAIR LINE SPLITS ON THE INSIDES. YOU CAN'T SEE ANY INDICATION ON THE OUTSIDE OF THE TIRE. IT HAS TO BE REMOVED FROM THE RIM TO SEE THE PROBLEM AREAS. NOT INCLUDING MY EXPERIENCES, I KNOW OF AT LEAST 3 OTHER INSTANCES OF COOPER LIFELINER TOURING TIRES HAVING AIR PRESSURE ISSUES. I CONSIDER THIS PREMATURE FAILURE AND POTENTIAL FOR ACCIDENTS. *TR
Seat belts, Feb 7, 2013
THE SEAT BELT LOCKS UP AND CANNOT BE RELEASED SO THE BELT CANT BE USED TO SECURE PASSENGER. THIS HAS BEEN GOING ON AND OFF FOR OVER A YEAR. NORMALLY AFTER JIGGLING AND TUGGING AND TWISTING IT WILL FINALLY RELEASE SO IT CAN BE USED. HOWEVER TODAY FEBRUARY 7, 2013 THE SEATBELT IS LOCKED TIGHTLY AND CANNOT BE RELEASED. THERE IS AN $85.00 FINE IN MY STATE OF RHODE ISLAND FOR NOT WEARING A SEAT BELT THIS IS A BIG PROBLEM. CAN YOU OFFER ME A SOLUTION. I HAVE SPOKEN TO SEVERAL PEOPLE WITH THIS MAKE AND MODEL THEY ARE HAVING THE SAME PROBLEM. *TR
Electrical system, Engine, Jan 11, 2013
1.CAR KEEPS OVERHEATING. PUT ANTIFREEZE IT AND RUN FOR A WHILE AND IT WILL OVERHEAT AGAIN. NO ANTIFREEZE ON GROUND BUT KEEPS LOSING THE ANTIFREEZE. TOOK VEHICLE TO MECHANIC AND WAS TOLD THAT THE ANTIFREEZE IS MIXING WITH THE OIL THAT IT HAS A CRACKED MANIFOLD GASKET. RECOMMENDATION WAS REPLACE ENGINE. 2.TOOK VEHICLE TO THE DEALER AND THEY SAID THAT THE ON BOARD COMPUTER CHIP THING NEEDS TO BE REPLACED AND THEY INFORMED ME THAT IS A KNOWN PROBLEM WITH THE CAR BUT NO RECALL IS IN PLACE AS OF YET. THE REPAIR COST IS OVER 1300.00. *TR