2013 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 365 owner complaints filed for this model year. This is the 13th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2013 reports, 16 involved a crash and 2 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Campaign 21V053000 on NHTSA.gov
Representative owner complaints
365 reports, newest first.
Air bags, Mar 7, 2018
DASH BOARD CRACKED UPPER LEFT CORNER OVER AIRBAG
Other or unspecified, Feb 27, 2018
DASHBOARD CRACK ON THE LEFT-HAND SIDE OF PASSENGER AIRBAG. AND DASHBOARD RATTLES ON DRIVER-SIDE. VERY CONCERNED IF IN AN ACCIDENT THE DASHBOARD WILL SEND PROJECTILES BECAUSE IT'S SO CLOSE TO AIRBAG.
Power train, Seats, Engine, Feb 27, 2018
ENGINE USES 3 QUARTS OIL BETWEEN REQUIRED OIL CHANGES. #2 PROBLEM 4WD SWITCH IF I USE AUTO 4WD . 4WD DOES NOT ENGAGE AND WONT SWITCH OUT OF AUTO .I WAS TOLD AT DEALER SHIP JUST DON'T USE AUTO 4WD IT HAS ALWAYS BEEN A PROBLEM
Equipment, Feb 26, 2018
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE FACTORY JACK PROVIDED BY THE MANUFACTURER FOR THE VEHICLE WAS INADEQUATE TO RAISE THE VEHICLE IN THE EVENT THAT A TIRE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE RAISED HEIGHT FOR THE JACK WAS TEN INCHES; HOWEVER, THE VEHICLE WAS TWELVE INCHES HIGH. GORDON CHEVROLET (31850 FORD RD, GARDEN CITY, MI 48135, (734) 427-6200) WAS CONTACTED AND STATED THAT THE JACK WAS SUPPLIED BY THE MANUFACTURER FOR THE SPECIFIC VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Feb 21, 2018
"TAKATA RECALL" THE DASH IS CRACKED ON THE WINDSHIELD SIDE AROUND THE AIR BAG AND MAY CAUSE THE AIR BAG TO DEPLOY. ALSO HAS TWO CRACKS ON BOTH SIDE OF THE INSTRUMENT PANEL ON THE DRIVERS SIDE WIITCH LEAVING IT MORE REASON TO DEPLOY.
Steering, Electrical system, Engine, Feb 13, 2018
WHILE AT LOW SPEEDS, USUALLY DURING A PARKING LOT MANEUVER TYPE CONDITION... MY TRUCK'S ENTIRE ELECTRICAL SYSTEM SEEMS TO SHUT DOWN SEVERAL TIMES FOR LIKE A SECOND OR TWO AT A TIME. BUT IT HAPPENS RAPIDLY. LLKE 4 TO 5 TIMES WITHIN 10 SECONDS. DUE TO THE ELECTRONIC STEERING NOT OPERATING WHEN IT DOES THIS, IT WILL BOUNCE THE STEERING SPORADICALLY WHEN IT CUTS ON/OFF AND KIND OF SCARE YOU. AT THE SAME TIME THE SAD LIGHTS FLICKER AND THE DOOR LOCKS LOCK AND UNLOCK RAPIDLY. EVEN AS A VETERAN DRIVER, IT ALL HAPPENS SO FAST THAT YOU CANNOT REGAIN CONTROL EASILY. WHEN I STOP, TURN THE TRUCK OFF THEN RESTART IT, IT'S BEEN OK. THIS HAS ONLY HAPPENED 3 TIMES. BUT IT CLEARLY SEEMS TO BE A PROBLEM WITH THE IGNITION SYSTEM SHUTTING ON/OFF REALLY FAST.
Other or unspecified, Feb 10, 2018
CRACKED DASHBOARD NEAR AIRBAG.
Air bags, Structure, Jan 31, 2018
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ABOVE THE PASSENGER SIDE AIR BAG. THE CONTACT STATED THAT THE AIR BAG AND WIRES WERE NOT EXPOSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 50,000.
Structure, Jan 16, 2018
AFTER TAKING A 780 MILE ROUND TRIP TO MISSOURI FROM TEXAS, WHEN FILLING UP I NOTICED THAT THE PAINT HAD PEELED OFF IN LARGE CHUNKS AT THE HOOD AND ROOF. HAS SEVERAL SMALL AREAS THAT THE PAINT IS CHIPPING. IT LOOKS AS IF THE PAINT WILL NOT ADHERE TO THE BODY ANYMORE.
Air bags, Oct 28, 2017
TAKATA RECALL.MY PROBLEM IS I GET A WARNING ON THE DASH. SAYS CHECK AIRBAG. IS THAT BAD
Air bags, Oct 23, 2017
DEALERSHIP DOES NOT HAVE NEW AIR BAGS TO REPLACE DUE TO TAKATA HAS NOT COME UP WITH A RESOLUTION.
Air bags, Oct 22, 2017
GOT IN MY TRUCK ONE MORNING AND NOTICED TWO LARGE CRACKS IN MY DASHBOARD. VEHICLE HAD BEEN STATIONARY AND IN THE GARAGE THE NIGHT PRIOR. ONE RIGHT ABOVE THE INSTRUMENT CLUSTER ON THE DRIVER SIDE, RUNNING ALL THE WAY TO THE WINDSHIELD. THE OTHER IS ADJACENT TO THE PASSENGER AIRBAG. I'M AFRAID THAT IF THE AIRBAG DEPLOYS IT COULD SEND PLASTIC SHARDS FLYING, WHICH COULD POTENTIALLY CAUSE SERIOUS INJURY.
Air bags, Other or unspecified, Oct 21, 2017
UPON WIPING MY DASHBOARD WITH A DRY CLOTH(NEVER USED ANY PRODUCTS TO CLEAN, OR TREAT THE DASHBOARD AREA) AND I DO NOT PARK VECHILE IN DIRECT SUNLIGHT .... I NOTICED 4 TO 5 CRACKS IN THE DASHBOARD AREA OF BOTH DRIVERS SIDE AND PASSENGERS SIDE...MOST CONCERNING... THAT 2 OF THE CRACKS ARE AROUND THE PASSANGER AIR BAG LOCATED ON THE PASSENGER SIDE DASHBOARD...THIS IS UNACCEPTABLE AS A CONSUMER OF GM AND A CHEVY SILVERADO WHO PURCHASED A VECHILE THATS PRICED ABOVE $45,000. I BELIEVE THIS SHOULD BE TAKEN VERY SERIOUSLY CONSIDERING THE LOCATION OF THESE CRACKS AND SHOULD BE A RECALL BY GM CONSIDERING THE FACT THAT MANY PEOPLE ARE EXPERIENCING THE SAME ISSUES.....
Air bags, Other or unspecified, Oct 14, 2017
2013 CHEVROLET 1500 SILVERADO DASH CRACKED ABOVE PASSENGER AIR BAG COULD CAUSE FLYING SHARP PLASTIC PIECES IF DEPLOYED
Air bags, Other or unspecified, Oct 14, 2017
WHILE VEHICLE WAS IN MOTION WE HEARD A POPPING NOISE FROM FRONT OF CABIN . THEN SAW TWO CRACKS IN THE DASH. ONE AT THE PASSENGER AIR BAG AND THE OTHER ON DRIVER SIDE AT THE INSTRUMENT CLUSTER.
Engine, Oct 10, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL NOISE WAS COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO BIG CITY AUTO (4910 LIMA RD, FORT WAYNE, IN 46808). THE CONTACT WAS ADVISED TO GO TO SUMMIT CITY CHEVROLET (5200 ILLINOIS RD, FORT WAYNE, IN 46804). THE VEHICLE WAS TAKEN TO THE DEALER AND THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE DEALER DIAGNOSED THAT THE LOBES ROUNDED OFF THE VEHICLE AND THE EXHAUST LIFTERS COLLAPSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Structure, Sep 25, 2017
THE DASH BOARD CRACKED RIGHT ABOVE THE AIRBAG ON TH PASSENGER SIDE IN THE DRIVEWAY PARK OUTSIDE THE HOUSE
Air bags, Sep 5, 2017
DASHBOARD IS CRACKING ALL ARROUND AIRBAG, IF AIRBAG WERE TO DEPLOY IT WOULD SPRAY PLASTIC PARTS ALL OVER VEHICLE, IT IS A PART DEFECT AND CHEVROLET KNOWS THIS, THEY WILL DO NOTHING TO ADDRESS THIS , THERE ARE MANY PEOPLE ON FACEBOOK SHOWING 1000S OF PICTURES , PLEASE HELP, THIS VEHICLE IS NOT THAT OLD AND THE CRACKS STARTED TO APPEAR AT JUST 37,000 MILES,ALSO IF YOU DECIDE TO FIX THE PROBLEM AND PAY FOR IT YOURSELF , THEY WILL NOT GUARANTEE THE NEW FACTORY DASH WILL NOT DO IT AGAIN, THIS JUST PROVES THAT THEY KNOW IT IS MADE DEFECTIVE, HOPEFULLY SOMETHING WILL BE DONE ABOUT THIS BEFORE SOMEONE GETS SPRAYED WITH FLYING DEFECTIVE PARTS ARROUND THE AIRBAG
Other or unspecified, Sep 3, 2017
CRACKED DASH BOARD
Air bags, Other or unspecified, Aug 30, 2017
I WAS DRIVING & HEARD A VERY LOUD NOISE BUT DIDN'T KNOW WHAT IT WAS TILL I WAS CLEANING/VACUUMING MY VEHICLE THE NEXT DAY. I WAS CLEANING THE VEHICLE & THE DASHBOARD WAS VERY DIRTY SO I WAS LIGHTLY CLEANING IT WITH A RAG & THE RAG GOT STUCK SO WHEN I CHECKED WHAT IT WAS I NOTICED A VERY BIG CRACK. IT ALSO CRACKED BY THE AIRBAG & I HONESTLY FEEL LIKE THAT IS A HAZARD. IT BOTHERS ME TO THINK I'M PAYING OVER $40K FOR A VEHICLE THAT I CHOSE TO DEFEND MY FAMILY & MIGHT MALFUNCTION IF I'M EVER IN AN ACCIDENT.
Other or unspecified, Aug 17, 2017
RADIO VOLUME AND TURN SIGNAL SOUND STOPPED EVEN RADIO ON. WHEN TURNED COMPLETELY OFF, PHONE SYMBOL STARTED FLASHING ON RADIO SCREEN AND STAYED ON. SECURITY ALERTS FOR SEAT BELT, DOOR OPEN AND KEY IN IGNITION ALSO NOT WORKING. HAS PROGRESSIVELY GOTTEN WORSE. VEHICLE WAS STATIONARY WHEN FIRST STARTED AND PROBLEM AS CONTINUED WHILE DRIVING. WHEN TURNED OFF THE RADIO DISPLAY WILL NOT GO OFF EVEN THOUGH TURNED OFF. DEALERSHIP HAS NO CLUE WHAT'S WRONG. SAW ONLINE WHERE 2014 SILVERADO RECALLED FOR BASE RADIO PROBLEMS THAT ARE SIMILAR TO THIS PROBLEM (14V301000).
Other or unspecified, Aug 13, 2017
MY DASH HAS CRACKED IN 2 SPOTS. MY TRUCK IS ALWAYS PARKED IN A PARKING GARAGE AND IS WELL TAKEN CARE OF. IT ALSO HAS A RATTLE IN THE DASH.
Air bags, Aug 4, 2017
DASHBOARD HAS STARTED CRACKING AROUND MY PASSENGER AIRBAG, LEAVING SHARP EDGES THAT I FEEL MAY DAMAGE THE AIRBAG UPON DEPLOYMENT.
Electrical system, Aug 3, 2017
BACKUP LIGHTS WERE STUCK ON. HAD TRUCK RUNNING AND PUT TRUCK IN REVERSE. THE FUSE BLOCK UNDER THE HOOD STARTING BURNING. THE TRUCK KEPT RUNNING EVEN AFTER TURNING OFF THE SWITCH AND REMOVING THE KEY. HAD TO ACTUALLY PULL THE FUSE BLOCK OUT OF THE TRUCK TO GET IT TO TURN OFF AND STOP IT FROM BURNING. SITTING AT LOCAL DEALERSHIP NOW WAITING TO HEAR FROM THEM. SHOULD HAVE TAKEN PICTURES.
Visibility/wiper, Jul 24, 2017
WIPERS RUN VERY SLOWLY AND SOMETIMES STOP. THIS CAN BE DANGEROUS WHEN IT'S RAINING AND HAS CAUSED ME TO STOP DUE TO NOT BEING ABLE TO CLEAR THE WINDSHIELD. THIS HAS HAPPENED TWO OTHER TIMES. THE PROBLEM IS INTERMITTENT. I'VE READ THIS MAY MAKE THE WIPER MOTOR WORK HARDER WHICH COULD LEAD TO A FIRE.