2013 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Air bags is the leading concern among 365 owner complaints filed for this model year. This is the 13th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2013 reports, 16 involved a crash and 2 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Campaign 21V053000 on NHTSA.gov
Representative owner complaints
365 reports, newest first.
Other or unspecified, Jul 22, 2017
MY DASH HAS CRACK IN IT ,ON TOP OF PASSENGER SIDE AIRBAG( THAT SHOULD AND IS A SAFETY ISSUE! THE OTHER CRACK IS ON THE DRIVER SIDE!!!
Structure, Jul 13, 2017
PAINT IS PEELING ON ROOF. HAS BEEN FOR WELL OVER A YEAR. GM DEALER SAID IT WAS FROM A STONE BRUISE, AND I WAS OUT OF WARRANTY PERIOD. PEELING ABOVE WINDSHIELD IS FROM DRIVERS SIDE ALL THE WAY TO PASSENGER'S SIDE. HOOD IS NOW STARTING TO PEEL.
Air bags, Other or unspecified, Jul 6, 2017
HUGE CRACK ON THE DASH POSSIBLY AFFECTING THE DEPLOYMENT OF THE AIR BAG IN THE EVENT OF A CRASH. CRACK WAS THERE WHEN I GOT IN THE TRUCK IN THE MORNING.
Air bags, Structure, Other or unspecified, Jun 25, 2017
THE DASHBOARD AROUND THE FRONT PASSENGER AIRBAG IS CRACKED. UNKNOWN WHEN IT CRACKED.
Other or unspecified, Jun 19, 2017
CRACKED DASH. COMMON ISSUE WITH 2007-2013 FROM A QUICK SEARCH ONLINE. CRACKED RIGHT AT AIR BAG SO WORRIED IF AIR BAG WERE TO COME OUT SHARDS OF PLASTIC WOULD DEFLATE AIR BAG OR HURT PASSENGERS.
Other or unspecified, May 25, 2017
I PURCHASED THIS VEHICLE NEW FROM CREWS CHEVROET IN NORTH CHARLESTON SOUTH CAROLINA. THE VEHICLE HAS LESS THAN 12000 MILES. APPROXIMATELY TWO WEEKS AGO FOR NO APPARENT REASON I DISCOVERED A CRACK IN THE DASH NEAR THE PASSANGER AIR BAG. I TOOK THE VEHICLE TO CREWS CHEVROLET AND THE SERVICE PERSON STATED IT WAS PROBABLY DUE TO THE SUN. I PURCHASED GM'S MAJOR GUARD EXTENDED PROTECTION AND EVENTHOUGH THE DASH IS NOT LISTED UNDER ITEMS NOT COVERED I WAS TOLD THE DASH IS NOT COVERED UNDER THE EXTENDED WARRANTY. I HAVE CONTACTED CHEVROLET CUSTOMER SERVICE AND AM SCHEDULED TO HAVE THE VEHICLE INSPECTED AGAIN ON 27 MAY 2017. THIS IS DEFINATELY A PRODUCT DEFECT OR MATERIAL DEFECT. I HAVE READ ON THE INTERNET ALL THE OTHER CRACKED DASH ISSUES WITH GM/CHEVROLET. AT WHAT POINT IS GM/CHEVROLET GOING TO ADMIT THIS IS A DEFECT AND CUSTOMERS WILL SEE A RECALL? THIS CRACK RUNS RIGHT AT THE CORNER OF THE PASSANGER AIRBAG AND I FEEL THIS IS A SAFETY ISSUE.
Structure, May 15, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DASHBOARD CRACKED AT THE LOCATION OF THE PASSENGER SIDE AIR BAG WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE WARRANTY EXPIRED AND NOTHING COULD BE DONE. THE MANUFACTURER STATED THAT THE FAILURE WOULD BE INVESTIGATED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. UPDATED 07/11/17*LJ *AS
Air bags, Other or unspecified, May 14, 2017
PASSENGER SIDE DASHBOARD IS CRACKED BETWEEN THE AIRBAG COVER AND THE FRONT OF THE DASHBOARD TOP PANEL. IT TURNS OUT THIS IS A PROBLEM OTHERS HAVE NOTICED ON THESE MODELS AS WELL. MY CONCERN IS THE PROXIMITY TO THE AIRBAG. OTHER OWNERS HAVE POSTED PHOTOS OF LARGER CRACKS AND HOLES IN THE DASHBOARD IN THIS LOCATION. I DON'T WANT IT TO CAUSE AN ISSUE WITH AIRBAG FUNCTIONALITY WERE THERE TO BE AN AIRBAG DEPLOYMENT EVENT. I DON'T KNOW HOW LONG THIS HAD BEEN CRACKED BUT IT WAS FIRST NOTICED BY MY WIFE ON 5/13/2017.
Other or unspecified, May 13, 2017
THE DASH ON MY 2013 CHEVROLET SILVERADO 1500 HAS CRACKED JUST ABOVE THE AIRBAG ON THE PASSENGER SIDE OF THE VEHICLE. TO ME THIS POSES A SAFETY CONCERN SHOULD THERE BE A COLLISION CAUSING THE AIRBAG TO DEPLOY WHERE THE CRACK MAY PUNCTURE THE AIRBAG. THE VEHICLE WAS STATIONARY, BEING PARKED JUST IN FRONT OF MY HOUSE WHEN THE CRACK OCCURRED.
Other or unspecified, Apr 21, 2017
CRACKED DASHBOARD WITH ONLY 50K MILES ON THE TRUCK.
Structure, Apr 14, 2017
THE DASH CRACKED ON MY 2013 CHEVROLET SILVERADO 1500 ON THE CORNER THAT SURROUNDS THE PASSENGER AIRBAG. THE VEHICLE WAS PARKED STATIONARY OVER NIGHT.
Structure, Apr 14, 2017
THE DASH CRACKED AND GETTING WORSE ON THIS 40,000.00 TRUCK.THIS IS A VERY COMMON DEFECT FROM MY INTERNET SEARCH.IT ONLY HAS 70,000 MILES,THE SUN CRACKED IT AND THE ELECTRICAL SYSTEM COULD BE EFFECTED LATER.REDICULOUS,NEVER HAD A NEWER MODEL CRACK LIKE THIS,VERY CHEAP!THE VEHICLE WAS STATIONARY I THINK WHEN WIFE SPOTTED IT.THEY SHOULD FIX THIS MESS.
Other or unspecified, Mar 25, 2017
THE DASHBOARD HAS DEVELOPED A LARGE SHARP CRACK IN IT ABOUT 9 INCHES LONG. THIS TRUCK HAS BEEN GARAGE KEPT AND HAS NEVER BEEN WRECKED. IT JUST APPEARED ONE DAY.
Other or unspecified, Mar 23, 2017
CRACKING DASHBOARD BY AIR BAG
Air bags, Other or unspecified, Mar 21, 2017
DASH CRACKED FROM CORNER OF PASSENGER AIR BAG TO CORNER OF DEFROST VENT. CONCERNED IF AIR BAG DEPLOYS DASH FRAGMENTS MAY CAUSE BODILY HARM. NOT SURE IF CRACKED FORMED DURING MOTION OR SITTING STATIONARY.
Other or unspecified, Jan 29, 2017
I HAVE TWO CRACKS ON MY DASHBOARD .ONE CRACK IS DIRECTLY OVER MY INSTRUMENT PANEL, AND THE SECOND IS ON PASSENGER SIDE OFF THE LEFT CORNER OF AIRBAG. THIS 2013 CHEVROLET SILVERADO LTZ C1500 HAS ONLY 47,414 MILES ON IT. THIS IS OBVIOUSLY A DEFECT BY MANUFACTURER. I BABY THIS TRUCK AND KEEP IT COVERED UNDER MY CARPORT AT MY HOME. I DRIVE A COMPANY TRUCK ON WEEK DAYS AND MY TRUCK ON WEEKENDS. THESE TWO CRACKS HAPPENED WHILE TRUCK WAS SITTING STATIONARY UNDER MY CARPORT. IS THERE A RECALL ON THIS ,AND WILL MANUFACTURER REPLACE AT NO COST TO ME.
Engine, Jan 16, 2017
MY TRUCK HAS BEEN CONSUMING EXCESSIVE OIL. I HAVE USED THE SYNTHETIC OIL THAT IS SPECIFIED AND CHANGED THE OIL EVERY 5000 MILES. TOOK IT TO THE DEALER AND THEY SAID THEY HAVE IDENTIFIED PROBLEMS WITH THE ENGINE BUT MY WARRANTY HAS EXPIRED. I HAD TO SPEND ANOTHER $2,000 FOR AN EXTENDED WARRANTY TO COVER THE FUTURE FIXES THEY DESCRIBED. THERE SHOULD HAVE BEEN A RECALL TO FIX THIS PROBLEM WHEN IT WAS IDENTIFIED. I BOUGHT THIS VEHICLE NEW AND HAVE NEVER BEEN TOLD OF THE ISSUE UNTIL I COMPLAINED TO A CHEVY DEALER. THEY KNOW IT EXISTS YET THEY TRY TO FIX IT WITH A BAND-AIDE TYPE SOLUTION. IN THE END I HAD TO SPEND $2,000 TO COVER A PROBLEM THEY KNEW EXISTED YET DID NOT LET ME KNOW SO I COULD BRING IT IN BEFORE THE WARRANTY EXPIRED. NOW I AM TOLD I HAVE TO ENDURE AN OIL CONSUMPTION TEST REQUIRING ME TO DRIVE 45 MINUTES TO THE DEALER, WAIT FOR MY TEST AND RETURN AGAIN. THEN THEY EXPERIMENT WITH THREE DIFFERENT THINGS THAT MIGHT FIX IT BEFORE THEY REPLACE THE ENGINE COSTING ME TIME, MONEY AND INCONVENIENCE. AS I TYPE THIS I HAVE TO ENDURE THE CHEVY TRUCK COMMERCIAL THAT SAYS THEY ARE THE BEST BUILT, LONGEST LASTING TRUCK. I AM DISAPPOINTED AND FRUSTRATED. I SHOULD HAVE BEEN NOTIFIED OF THIS PROBLEM LONG AGO.
Structure, Jan 12, 2017
I WENT TO OPEN MY DRIVERS SIDE DOOR INSIDE AND THE HANDLE SNAPPED OFF IN MY HAND ,I CALLED MY DEALER AND WAS TOLD THEY WOULD NOT COVER THIS UNDER MY WARRANTY, I TOOK MY TRUCK TO A BODY SHOP WHERE THE OWNER TOLD ME I WOULD HAVE TO PURCHASE THE WHOLE INTERIOR DOOR PANEL OF A LIST PRICE OF 430 DOLLARS , HE CALLED A GM DEALER TO ORDER THE PANEL, AND WE WERE BOTH TOLD THAT THIS IS A VERY COMMON PROBLEM WITH THIS TRUCK IT IS A DEFECT IN THE MANUFACTURING , AND HE TOLD ME TO CONTACT GM AND THEY WOULD HELP ME OUT WITH THIS ISSUE , I DID E-MAIL CHEVROLET , AND ON 12-31-2016, RECEIVED A PHONE CALL FROM A VERY NICE WOMAN WHO TOLD ME I AM COVERED UNDER MY EXTENDED WARRANTY THAT I PURCHASE FOR THIS REPAIR , AND THAT I WOULD BE HEARING BACK FROM THEM ON 1-3-2016, WELL I SURE DID HEAR BACK ONLY INSTEAD OF A REPUTABLE HONEST AND CARING COMPANY , THAT ACTUALLY CARES ABOUT THE CUSTOMER AND WOULD LIKE TO SEE THE CUSTOMER ACTUALLY WANT TO PURCHASE MORE GM PRODUCTS, I GOT THE GOON SQUAD , HIRED THUGS, WHO JOB IT IS TO TRY AND DENY ALL LEGITIMATE CLAIMS , IS IT GM POLICY TO TELL A CUSTOMER THEY ARE COVERED , AND THEN ONLY TO HAVE SOME IDIOT TO TRY AND TAKE THAT AWAY ??? , THIS GENIUS TRIES TO TELL ME BECAUSE A NON GM SHOP MADE THE REPAIR , THEY WILL NOT COVER THE WARRANTY, WELL GENIUS !!! HOW CAN I TAKE IT TO THE DEALER WHEN THEY SAID NO!!!, AND I AM A REASONABLE MAN , WHO WOULD LIKE TO KEEP PURCHASING GM PRODUCTS , WELL SIRS GIVE ME A REASON THAT I WOULD WANT TO, AND I AM NOT ASKING FOR THE COST OF THE LABOR, I AM ASKING FOR THE COST OF A DEFECTED DOOR HANDLE PANEL, THAT I HAVE READ NUMEROUS COMPLAINTS ABOUT ON LINE , PLEASE GOOGLE PROBLEMS WITH THIS TRUCK, I AM WAITIN TO HEAR BACK FROM YOU , THANK YOU FOR YOUR TIME , AND I AM HOPING YOU WILL DO THE RIGHT THING ? *TR
Air bags, Other or unspecified, Jan 4, 2017
DASH BOARD STARTED CRACKING AROUND FRONT PASSENGER AIRBAG. 26,400 MILES PURCHASED AUGUST 2013
Electrical system, Air bags, Dec 29, 2016
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE IMPACT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. ...UPDATED 05/11/17 *BF *CN
Air bags, Nov 9, 2016
DATE COMPLAINT FILED: 06/21/2016DATE OF INCIDENT: 05/07/2015COMPONENT(S): AIR BAGS , UNKNOWN OR OTHERNHTSA ID NUMBER: 10875605CONSUMER LOCATION: SHEPHERDSVILLE, KY ALL PRODUCTS ASSOCIATED WITH THIS COMPLAINT EXPAND DETAILS CLOSE HELP 0 AVAILABLE DOCUMENTS CRASH:NO FIRE:NO NUMBER OF INJURIES:0 NUMBER OF DEATHS:0 MANUFACTURER: GENERAL MOTORS LLC VEHICLE IDENTIFICATION NO. (VIN): 1GNSKBE03DR... SUMMARY: THE DASHBOARD HAS CRACKED NEXT TO THE PASSENGER SIDE AIRBAG DECREASING STRUCTURAL INTEGRITY OF THE DASH AND INCREASING THE RISK OF PLASTIC SHARDS BEING EJECTED AT THE PASSENGER DURING AIRBAG DEPLOYMENT. THIS IS A WELL DOCUMENTED DEFECT AFFECTING MULTIPLE MODELS AND YEARS THAT SHARE THE SAME DASHBOARD DESIGN. THE MANUFACTURER IS AWARE OF THE ISSUE AND REFUSES TO VOLUNTARILY ADDRESS THE PROBLEM.
Structure, Nov 4, 2016
BOUGHT TRUCK USED WITH 22000 MILES ON IT AND WENT TO CHECK SPARE TIRE AREA AND FOUND THE FRAME HAD A LOT OF RUST WHERE THE UNDERCOAT HAD PEALED OFF. WENT TO DEALER AND THEY SAID IT WOULD COST THEM ABOUT $1000 TO REPAIR AND WOULD COST ME $350 DUE TO THE WARRANTY WAS PAST THE 3 YEARS.
Other or unspecified, Oct 24, 2016
SEVERE FRAME RUST
Visibility/wiper, Oct 11, 2016
WHILE DRIVING ON A COOL MORNING (55 F) THE DRIVER SIDE DEFOGGED, BUT THE PASSENGER SIDE WOULD DEFOG. I TURNED THE TEMP WARMER AND THE AIRFLOW UP, BUT THE PASSENGER SIDE WAS STILL VERY SLOW TO DEFOG. THERE WAS VERY LOW AIRFLOW COMING FROM THE VENT ON THE PASSENGER SIDE. AFTER THE TEMP/AIRFLOW WAS ADJUSTED TO A REASONABLE SETTING, THE PASSENGER SIDE SUDDENLY FOGGED UP AGAIN, IMMEDIATELY IMPEDING VISIBILITY OUT OF THE PASSENGER SIDE OF THE WINDSHIELD AND THE PASSENGER WINDOW, ALSO BLOCKING VISIBILITY OF THE PASSENGER MIRROR. WAS ADVISED BY DEALER THAT THE CAUSE WAS AN IMPROPERLY INSTALLED SEAL ADJACENT TO THE HEATER CORE, BUT NOT COVERED BY ANY RECALL OR WARRANTY. THIS SHOULD BE RECALLED, AS SUDDEN FOGGING AND LOSS OF VISIBILITY AT HIGHWAY SPEEDS COULD LIKELY RESULT IN AN ACCIDENT.
Air bags, Oct 10, 2016
AIR BAG LIGHT IS ON. CHEVROLET SERVICE ORIGINALLY SUSPECTED IT WAS THE AIR BAG MODULE AND WANTED TO REPLACE IT CHARGING $800.00. THEY WOULD NOT GUARANTEE THAT WAS THE PROBLEM. SINCE WE HAVE REPLACED THE AIR BAG MODULE TOOK THE VEHICLE IN AGAIN TO HAVE IT PROGRAMMED AND SERVICE STATED THAT THE NEW MODULE WOULD NOT ACCEPT PROGRAMMING AND THEY ARE STILL NOT SURE WHAT THE PROBLEM IS. LIGHT IS STILL ON, NO AIRBAGS. THE SERVICE DEPARTMENT DOESN'T APPEAR TO HAVE ANY IDEA WHAT IS WRONG AND JUST WANT THE CONSUMER TO PAY FOR PARTS AND LABOR UNTIL THEY FIGURE IT OUT.