2014 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,560 owner complaints filed for this model year. This is the highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2014 reports, 75 involved a crash and 18 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Representative owner complaints
1,560 reports, newest first.
Electrical system, Nov 5, 2022, fire
The rear window defogger caught fire. It caught fire while parked next to a gas pump after using the auto start. If it had happened while driving down the road it could've caused a bad accident. It shattered the window as well so I've had to tape the back window which is limiting my view when driving. The dealership I bought it from knows about the issue. GM has already recalled 160,000 trucks for the same reason in Canada but never issued a recall for any US trucks. Nobody has inspected the component yet as I have not had the money to replace it but it is in the same state/condition it was in after the fire. There were no warning lights or symptoms. The rear window defogger comes on every time the remote start is used. I've used the remote start plenty of times before, luckily I was close to the truck when it happened to catch fire this time or the truck may have caught fire and burned completely. I want to point out the fact that GM has already issued a recall for the exact same problem I had but only for Canada trucks. They said they were investigating to see if there were any in the US that were sold but clearly there were.
Power train, Oct 18, 2022
Transmission failed because of faulty torque converter at roughly 95,000 miles. Now the same failure has occurred at 115,000 miles. This type of failure is unsafe if it were to happen in heavy traffic or crossing an intersection. GM refuses to acknowledge the issue and demands a certified dealership diagnose the issue. I maintain my right as a consumer to use a private repair shop. They will not investigate any further with my report, without their service department, which is biased and a conflict, providing the diagnosis.
Electrical system, Oct 7, 2022
TCM Failed. Caused vehicle to no longer shift through drive gears while operating. After stopped no longer able to start vehicle. Appears to be common as a result replacement parts re not available.
Steering, Electrical system, Oct 6, 2022
The power steering went out without warning. The power steering system failed without warning during operation. There was a recall for this in 2017 but my VIN number is not included in this recall.
Steering, Electrical system, Engine, Oct 5, 2022
Steering assistance failed during slow speed turn into side street. Vehicle stalled with no power to steer or brake. Engine turned off allowing vehicle to dead stick accross two lanes of traffic for opposite direction. Vehicle came to rest in parking lot nearby. Had there been vehicles in those lanes an accident would have occurred. Dash board monitor gives signals that "stability track" off and check engine have issues. In August of 2017 received recall letter from GM citing problem with EPS (electric power steering). Took vehicle to Serpentini Chevy on August 13th 2017 and they reprogramed EPS Module. Milage at this time was 20,085. They did not charge for repair. In 2017 my vehicle had no symptoms of recall. Now in 2022 this EPS problem is happening with milage 54,000 twice almost causing MVA.
Electrical system, Oct 2, 2022
For several years now, I have been receiving the notification SERVICE: Trailer Brake. I typically try to dismiss it, but on occasion, it will continue to pop up over and over and over and over again. I have never even used the trailer brake. Whe. The warning started i took the truck tk get checked they replaced everything but the wire harness and still every other day i get the warning. Thankfully it has not caused an accident yet but the warning is non stop once it starts.I looked on youtube and there are countless owners that have this same problem. It is definitely a distraction to the driver and could potentially cause a very serious accident.
Steering, Electrical system, Sep 30, 2022
Dash lights flicker, head lights flicker, loses electrical power randomly, loses power steering at low speeds and electrical power.
Steering, Sep 30, 2022
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving approximately 10 MPH and slowing to turn left onto a side street the steering wheel seized. As the contact made the left turn the steering wheel remained at 45 degrees instead of a 90-degree position to make the left turn. The contact stated that oncoming traffic in the opposite lane was advancing and he had to accelerate to complete the turn. The contact stated that the vehicle jumped the curb once he had crossed onto the side street. The contact was able to get the vehicle back onto the roadway and once back up to speed the steering functionality returned and he continued driving to his destination. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 17V414000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 145,000.
Steering, Electrical system, Sep 26, 2022
As I was picking up my child from school my steering wheel and ac stopped working my steering wheel got locked. I was putting everyone’s life at risk because I wasn’t able to make a turn . We’ve been searching everywhere and it seems it’s a recall .
Steering, Sep 20, 2022
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at a slow speed and turning, the steering wheel seized and the vehicle lost motive power. The contact stated that no warning lights were illuminated. The vehicle was able to be restarted and drove with no further issues. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repair. The contact stated that the failure had occurred at least 4 times. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in a recall. The contact stated that the manufacturer advised the contact to call a local Chevrolet dealer for diagnostic testing. The approximate failure mileage was 135,000.
Power train, Sep 16, 2022
I was driving as I usually do , this time I was in my car I had just financed and bought 3 weeks before. There was no signs or warning lights before this incident. I was driving when suddenly it wouldn’t go in to gear or any gear at all and realized my transmission was failing . I then drove it and tried to get to safe spot trying to avoid any crashes delays or other accidents. I was glad to be close by to a safe spot and not going at a fast speed on freeway or Main Street when this occurred and avoided an accident. My truck was then towed into the dealership mechanics and was waiting for a report and turns out the truck needs a transmission replacement. During the Transmission tear down and inspect they Found clutch assembly gear 1-2-3-4 and 3-5 reverse plates all damaged. Plates missing teeth and burnt. Excessive metal inside torque converter, and valve body. Clutch drum damaged and burnt. I am now just researching recalls for 2014 Chevrolet Silverado and realized that there is a recall for power train on transmission. Stated “The subject vehicles may have a transmission oil cooler line that is not securely seated in the fitting.” And the Recall consequence is “If the line is not securely seated and transmission oil leaks from the fitting, the oil could contact a hot surface and cause a vehicle fire.” By reading my experience with my trucks transmission failing and having multiple parts inside “burnt” Has me wondering if my truck was part of this recall and how worse it could have been if it would have caught in fire. My dealership failed to mention any problems and stated they “take every vehicle through a mechanical inspection and smog Saftey.” I can’t believe only 3 weeks of having this truck and no warning signs and to just completely just shut off and have the transmission destroyed/burnt is a horrible experience.
Electrical system, Other or unspecified, Service brakes, Sep 14, 2022
For several years now, I have been receiving the notification SERVICE: Trailer Brake. I typically try to dismiss it, but on occasion, it will continue to pop up over and over and over and over again. I have driven this vehicle since it's original purchase and have never even used the trailer brake. (Even though it's been titled twice - I purchased it from the company I work for.) Thankfully it has not caused any accidents. Just an annoyance. But I have been reading online that some owners have been unable to operate their vehicles due to this issue. This is not a daily driver vehicle but today was the most recent episode with the warning. I drove maybe a couple of miles total and it chimed and notified me approximately 20 times in this short distance. I looked on youtube and there are countless owners that have this same problem. It is definitely a distraction to the driver and could potentially cause a very serious accident.
Electrical system, Sep 14, 2022
Trailer brake system keep coming on it is starting to become unbearable and I can barely drive my truck, it comes on at least 20 times while I’m driving on a day so over 100 times in a week
Steering, Sep 13, 2022
The vehicle steering locks up when driving (EPS)
Other or unspecified, Sep 9, 2022
The air conditioner condenser has a small leak causing the refrigerant to leak out. This is a known problem with all gm Silverado 2014-2017 and a recall needs to be issued. They are all leaking in the same place due to a faulty weld from the factory.
Power train, Sep 2, 2022
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal noises. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 183,000.
Steering, Aug 31, 2022
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that after exiting the garage and driving a few feet, the steering failed to turn to the left or right. The contact pulled to the side and had the vehicle towed to the residence. The electronic steering assist was reduced, drive with care, service air bag and traction control warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 14V246000 (Steering). The manufacturer was made aware of the failure. The contact stated the manufacturer contacted the dealer who confirmed that the VIN was not included in the recall. Thee contact was informed that the recall had already expired. The vehicle had not been diagnosed or repaired. The approximate failure mileage was 73,000.
Steering, Aug 30, 2022
Service stabilitrak no steering
Steering, Aug 24, 2022
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while his wife was parking the vehicle, the power steering malfunctioned and the steering wheel became difficult to turn in either direction. The contact indicated that the failure was intermittent. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The contact was informed that the vehicle was previously serviced under the NHTSA Campaign Number: 14V246000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 99,000.
Steering, Electrical system, Other or unspecified, Aug 24, 2022
When I slow down and turn my truck suddenly losses power steering. Everything turns off for a second and then comes back on. And I get a notice on the dash that I lost power.
Other or unspecified, Aug 18, 2022
Service Trailer Brake system goes off constantly over and over for several minutes while driving. It’s very distracting to the driver and causes fear for using brakes and then failing.
Air bags, Aug 12, 2022, crash
The contact owned a 2014 Chevrolet Silverado. The contact stated that while driving approximately 75 MPH, the driver lost control of the steering and drove off the road, down an embankment, and crashed at the bottom of a steep hill. During the crash, the vehicle was destroyed and severe damage to the front end occurred but the air bags did not deploy. The driver sustained a concussion and head laceration, fractured femur, injured lung, and whiplash. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not contacted. The contact indicated that the air bag system was previously serviced under an unknown NHTSA recall. No additional information was available. The failure mileage was 123,000.
Steering, Aug 4, 2022
I was driving the other day and had a temporary loss of electric power steering (EPS) assist followed by a sudden return of EPS assist, particularly during low-speed turning maneuvers. The loss and sudden return of EPS assist typically happens within a 1 second period and is caused by an electrical/software issue Same thing that's happening in this Service Bulletin. Needs to be fixed https://static.nhtsa.gov/odi/tsbs/2017/MC-10139117-9999.pdf
Electrical system, Service brakes, Aug 1, 2022
I purchased this vehicle used in July of 2020. Ever since then, I have experienced random issues with a Service-Trailer Brake System warning coming on. It will keep coming and the chime is extremely distracting and cannot be silenced for any significant period of time. After reviewing on the internet, I am also very concernd about pulling a load with a braking system. I may go for hundreds of miles with no warning, then the warning will start coming in repeatedly. I have not at this time attempted any repairs.
Seat belts, Jul 28, 2022
Driver side seatbelt metal cable connecting the seatbelt to the underside of the seat severed completely.