2014 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,560 owner complaints filed for this model year. This is the highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2014 reports, 75 involved a crash and 18 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Representative owner complaints
1,560 reports, newest first.
Steering, Electrical system, Electronic stability control (ESC), May 1, 2019
LOSS OF STEERING; STEERING WHEEL LOCKING UP AND JERKING OUT OF MY HANDS WHILE MAKING A TURN. HEADLIGHTS AC AND RADIO CUTTING OFF. MULTIPLE WARNINGS INCLUDING STABILITRAC AND POWER STEERING ASSIST. ENGINE FAILURE. THIS HAPPENS AT LOW SPEEDS AND TURNING. I TOOK IT TO THE DEALER SHIP TODAY AND THEY SAID THAT IT FRIED MY BATTERY AND CABLES AND FUSE BUT THEYDONT KNOW THE REASON WHY THIS IS HAPPENING. THIS IS ALMOST $700 OUT OF POCKET WITH NO GARUNTEE PROBLEM SOLVED. MY TRUCK HAS 32,000 MILES 2014 CHEVY SILVERADO LT 1500. WHEN PULLING INTO THE DEALERSHIP THIS MORNING, EVERYTHING LISTED ABOVE HAPPENED AND THANKFULLY IT RECIPROCATED WHEN THE MECHANIC TESTED IT. IT THREW OFF TEN DIFFERENT CODES .
Steering, Electrical system, Apr 30, 2019
THIS VEHICLE HAS HAD A PREVIOUS RECALL FOR POWER STEERING FAILURE AT LOW SPEEDS DUE TO VOLTAGE ISSUES. THE RECALL AND SOFTWARE UPDATE WAS PERFORMED IN SEPTEMBER OF 2017. I HAVE RECENTLY BEEN EXPERIENCING THE SAME SYMPTOMS FROM THE PREVIOUS RECALL. I HAVE NOTICED WHEN DRIVING AT LOW SPEEDS I WILL TEMPORARILY LOOSE POWER STEERING. THIS HAS HAPPENED APPROXIMATELY 5 TIMES IN THE LAST MONTH. IT USUALLY OCCURS WHEN I AM IN A PARKING LOT, PULLING INTO A PARKING SPACE, AT LOW SPEEDS 5-10 MPH, AND WHEN I AM TURNING. THE POWER STEERING STOPS WORKING FOR A SECOND OR SO AND THEN COMES RIGHT BACK. I HAVE ALSO NOTICED WHILE TRAVELING ON THE HIGHWAY OR INTERSTATE MY HEADLIGHTS FLICKERING AS IF THERE IS A LOW VOLTAGE ISSUE. THE VOLTAGE METER HAS BEEN IN THE NORMAL OPERATING RANGE, AND I HAVE HAD NO WARNING LIGHTS OR ALARMS WHEN THESE INCIDENTS HAVE OCCURRED. MOST RECENT INCIDENT OCCURRED TODAY 4/30/19 WHEN PULLING INTO A PARKING SPACE AT A LOCAL RESTAURANT.
Steering, Electrical system, Electronic stability control (ESC), Apr 30, 2019
APPROX. 1 WEEK AGO WHILE DRIVING ON A CITY STREET, STABILITRAK ERROR POPS UP ON SCREEN AND POWER STEERING GOES OUT WHILE ATTEMPTING TO PARK. A FEW DAYS LATER WHILE DRIVING ON HIGHWAY WITH CRUISE CONTROL ON AND ENGAGED, STABILITRAK ERROR DISPLAYS AGAIN. INITIATED MY TURN SIGNAL TO SIGNAL LANE CHANGE WHICH DISENGAGED THE CRUISE CONTROL. A COUPLE OF DAYS LATER, WHILE DRIVING ON THE HIGHWAY WITH CRUISE CONTROL ON BUT NOT ENGAGED, THE CRUISE CONTROL ENGAGED ON IT'S OWN CAUSING THE ENGINE TO REV AS AN ATTEMPT WAS MADE TO SLOW THE VEHICLE. DEALERSHIP SAYS IT MIGHT BE NEGATIVE BATTERY CABLE ASSEMBLY AND FUSE BLOCK AND SAID IT WOULD COST ME $768 BUT THERE IS NO GUARANTEE IT WILL FIX THE PROBLEM AND IS LIKELY JUST THE STARTING POINT. HAD THE RECALL DONE BACK IN AUGUST OF 2018 FOR THE LOSS OF POWER STEERING (WHERE THEY SIMPLY ERASED THE SOFTWARE AND LOADED NEW SOFTWARE) SO THE DEALERSHIP TAKES NO RESPONSIBILITY FOR THE ISSUE.
Electrical system, Engine, Apr 29, 2019
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE THEFT DETERRENT WARNING MESSAGE DISPLAYED "PLEASE ROLL DOWN DRIVER WINDOW". THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. WHEN THE VEHICLE WAS RESTARTED, IT WAS ABLE TO DRIVE NORMALLY. IN ADDITION, THE OIL PRESSURE GAUGE FLUCTUATED AND RETURNED TO NORMAL. HUDIBURG CHEVROLET (LOCATED AT 6000 TINKER DIAGONAL, MIDWEST CITY, OK 73110, (844) 362-3330) WAS CALLED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Service brakes, Apr 29, 2019
BRAKES RANDOMLY BECOME VERY STIFF AND HARD TO PUSH MAKING IT NEARLY IMPOSSIBLE TO STOP THE TRUCK. THIS HAS HAPPEN ABOUT 3-4 TIME OVER THE LAST 18 MONTHS.
Steering, Electrical system, Electronic stability control (ESC), Apr 27, 2019
WHILE DRIVING VEHICLE TURNS OFF BY ITSELF, LOCKING STEERING WHEEL AND EVERYTHING GOING BLANK. AFTER A MINUTE OR SO VEHICLE WILL TURN BACK ON.
Electrical system, Apr 27, 2019
MILEAGE: APPROX. 43600 TWICE THIS PAST WEEK WHILE DRIVING, BOTH ON WEDNESDAY, THE ELECTRONICS COMPLETELY SHUT DOWN 'NO ENGINE, NO STEERING, NO NOTHING'! ELECTRONICS RETURNED MUCH LIKE THERE WAS AN 'AUTO-RESET' BREAKER. ON FRIDAY MORNING BRIEFLY WOULD NOT START AND SIGNALED A PERIMETER READING. MY WIFE WAS WITH ME ON BOTH OCCURRENCES AND CONTINUED THE ISSUE WITH CLIFF WHEN THE TRUCK WAS RETURNED WITHOUT A REPAIR OF THE ISSUE. HER POINT WAS SIMPLE, THE VEHICLE COULD CAUSE A DEADLY ACCIDENT. UPON RETURNING HOME SUSAN RESEARCHED THE INTERNET AND FOUND THE PROBLEM WAS MENTIONED WITH ONLY TWO MENTIONS OF POTENTIAL REPAIRS THAT MADE LITTLE SENSE; I.E., A FLY WHEEL SENSOR, THE NEGATIVE BATTERY CABLE ASSEMBLY, A REPAIR OF G218 GROUND, ETC .
Other or unspecified, Apr 26, 2019
WELDS ON AIR CONDITIONING CONDENSER/TRANSMISSION COOLER FAILED CAUSING THE FREON TO BE RELEASED AND AC SYSTEM TO FAIL. VEHICLE WAS TRAVELING ON THE INTERSTATE WHEN THIS OCCURRED.
Service brakes, Apr 25, 2019
HARD TO PRESS BRAKE PEDAL AT LOW SPEED AND SOMETIMES UNABLE TO STOP DUE TO STIFFNESS OF PEDAL
Visibility, Apr 25, 2019
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING AND MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE. SHE PARKED THE VEHICLE AND FOUND THAT THE FRONT PASSENGER SIDE MIRROR HAD EXPLODED. THE VEHICLE WAS TAKEN TO ROYAL NISSAN SUBARU (LOCATED AT 3845 NY-281, CORTLAND, NY 13045, (607) 753-9774) WHERE THE FRONT PASSENGER SIDE MIRROR WAS REPLACED. ON ANOTHER OCCASION, WHILE DRIVING 40 MPH, THE FAILURE RECURRED. THE CONTACT CALLED THE SAME DEALER AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,333.
Structure, Other or unspecified, Apr 25, 2019
PAINT PEELING, THE VEHICLE HAS NEVER BEEN OFF ROAD. PEELING AROUND THE DOORS BUT GM WONT FIX IT AND NOW ITS OUT OF WARRANTY.
Service brakes, Apr 25, 2019
BRAKE PEDAL IS EXTREMELY HARD TO PUSH WHEN MOVING AT SLOWER SPEEDS(BUMPER TO BUMPER TRAFFIC) AS WELL AS REVERSING INTO DRIVEWAY CLOSE TO TO OTHER VEHICLES HAS HAPPENED NUMEROUS TIMES, HAVE TAKEN INTO LOCAL DEALERSHIP TO NO AVAIL.
Service brakes, Apr 23, 2019
AT VERY LOW SPEEDS THE BRAKE PEDDLE BECOMES VERY HARD AND WILL NOT STOP THE VEHICLE. IT IS VERY INTERMITTENT AND ONCE THE VEHICLE IS SHUT OFF AND STARTED AGAIN THE BRAKES WILL PERFORM LIKE NORMAL. IT SEEMS TO HAPPEN WHILE PARKING OR IN STOP AND GO TRAFFIC.
Service brakes, Apr 22, 2019
BRAKE PEDAL GETS VERY HARD TO PUSH AT LOW SPEEDS AFTER DEPRESSING 2 OR3 TIMES
Service brakes, Apr 22, 2019
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 20 MPH APPROACHING A STOP LIGHT, THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL A COUPLE OF TIMES UNTIL THE VEHICLE FINALLY STOPPED. THE VEHICLE WAS DRIVEN TO STARLING CHEVROLET (1001 E IRLO BRONSON MEMORIAL HWY, ST CLOUD, FL 34760) WHERE THE BRAKE ASSIST VAUUM PUMP WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 9-5195285314. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Service brakes, Apr 22, 2019
AT DIFFERENT TIMES WHEN ATTEMPTING TO PARK THE TRUCK, THE BRAKE PEDAL BECOMES VERY STIFF (HARD). I HAD TO APPLY BOTH FEET TO THE BRAKE PEDAL TO STOP THE TRUCK. THIS OCCURRED TWICE IN THE PAST MONTH. CONTACTED GM AND WAS TOLD THAT THERE IS NO RECALLS ON THIS ISSUE. I CHECKED THE INTERNET AND DISCOVERED THAT OTHER SILVERADO AND SIERRA OWNERS ARE HAVING THE SAME PROBLEM . THERE NEEDS TO BE A RECALL BEFORE SOMEONE IS INJURED OR DIES BECAUSE OF THIS ISSUE! IN BOTH CASES I WAS DRIVING AT LOW SPEEDS AND IN THE PROCESS OF PARKING THE TRUCK IN MY DRIVEWAY AND AT HOME DEPOT.
Service brakes, Apr 18, 2019
BRAKE BOOSTER WENT OUT AT SLOW SPEEDS. WAS BACKING UP AND NOTICED BRAKES WERE HARD TO PUSH. PULLED FORWARD AND THE SAME THING. ONCE I STARTED TO DRIVE THE PROBLEM WENT AWAY. VERY HARD BRAKE PEDAL AFTER DRIVING AROUND PARKING LOT. CAR HAD TO BE LESS THAN 3MPH FOR PROBLEM TO OCCUR.
Steering, Electrical system, Electronic stability control (ESC), Apr 17, 2019
I PURCHASED THIS TRUCK USED 3 MO AGO, FROM A DEALER WITH ~101,000 MI ON IT. IN THE PAST SEVERAL WEEKS I HAVE HAD MULTIPLE ELECTRICAL PROBLEMS, AFFECTING MULTIPLE SYSTEMS. INITIALLY, THE PROBLEMS INVOLVED THE STABILITRACK AND POWER STEERING DASH WARNINGS ALARMING, WITH A SLIGHT CHANGE IN RESPONSIVENESS OF THE STEERING. IT HAS PROGRESSED TO COMPLETE LOSS OF ELECTRICAL POWER (DASH, AC, RADIO, EVERYTHING GOES OUT, LOSS OF POWER ASSISTED STEERIN, AND 2/3 TIMES WITH THE VEHICLE REQUIRING BEING RESTARTED MANUALLY (ENGINE HAD ALSO SHUT DOWN). TYPICALLY AFTER THE ELECTRICAL FLICKER EITHER THE STABILITRACK, THE POWER STEERING OR BOTH MESSAGES WITH ALARM. THIS HAS GENERALLY HAPPENED WHEN APPROACHING A STOP, SOMEWHERE BETWEEN 20 MPH AND 5 MPH, BUT IT NEXT ORIGINATES AFTER THE VEHICLE HAS STOPPED. 2 OF THE 3 TIMES ALSO INCLUDED STOPPING WITH A GENTLE TURN, AS APPROACHING A STOP, FROM WHICH I WOULD THEN TURN. ONE OF THE ELECTRICAL FLICKERS OCCURRED ON THE FREEWAY WHILE IN HEAVY TRAFFIC. I HAVE BEEN UNABLE TO CAPTURE A PICTURE AS THIS IS OCCURRING WHILE DRIVING, AND THE WARNING INDICATOR TURNS OFF AFTER 3-5 SECONDS.
Service brakes, Apr 17, 2019
LOOSING BRAKES STARTS WHEN MOVING BACKWARDS I HAVE TO PUT BOTH FEET ON PEDAL TO STOP, THEN DOES SAME THING WHEN MOVING FORWARD. DOESN'T DO IT ALL THE TIME BUT YOU NEVER KNOW WHEN ITS GOING TO HAPPEN. STARTED AT ABOUT 29000 MILES HAVE ABOUT 29500 ON IT NOW HAVEN'T DRIVEN IN A FEW MONTHS
Service brakes, Apr 17, 2019, crash
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING 10 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE FAILED TO COME TO A COMPLETE STOP. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Service brakes, Apr 16, 2019
2014 CHEVROLET SILVERADO MULTIPLE RECALLS ON THIS VEHICLE AND JUST RECEIVED A LETTER ABOUT THE FAULTY VACUUM PUMP FOR THE BRAKING SYSTEM. BEEN HAVING ISSUES WITH MINE FOR OVER A YEAR, BUT APPARENTLY IT'S ONLY COVERED BY THE MANUFACTURER IF IT'S UNDER 72K MILES. EITHER IT'S A MANUFACTURER FAULT OR IT'S NOT. MY BEING OVER 72K MAKES IT 'MY PROBLEM' I SUPPOSE. SAD THEY ARE ALLOWED TO GET AWAY WITH THIS.
Service brakes, Apr 16, 2019, crash
TAKATA RECALL - TRIED PARKING TODAY AND BACKED INTO MY PARKING GARAGE WALL AT WORK - NO DAMAGE TO VEHICLE BUT SCARED ME QUITE A LOT TO ALL THE SUDDEN LOSE COMPLETE CONTROL OF MY BRAKES - PEDAL BECAME STIFF - WOULD BARELY MOVE NO MATTER HOW HARD I PRESSED IT AND THEN BRAKES STOPPED WORKING COMPLETELY. ALL THE FORUMS I AM READING IS RELATED TO VACUUM PUMP. THIS IS A JOKE THAT THIS HASN'T BEEN RECALLED YET. THESE GENIUSES ARE WAITING FOR SOMEONE TO GET KILLED BEFORE THEY ARE GOING TO FIX IT APPARENTLY. TRUCK IS 2014 SILVERADO 1500 LTZ Z71 WITH ONLY 29,000 MILES ON IT. SURE AS HELL IS JUST OUT OF WARRANTY PERIOD.
Suspension, Seats, Service brakes, Apr 15, 2019
SUSPENSION MAKES NOISES WHEN TURNING OR GOING OVER BUMP. DRIVER SEAT FEELS LIKE IT MOVES/SHIFTS SLIGHTLY WHEN MAKING A TURN. NO BRAKE PEDAL OR 'ROCK' HARD BRAKE PEDAL AT LOW SPEEDS, IN TRAFFIC, OR WHEN IN REVERSE.
Power train, Electronic stability control (ESC), Apr 12, 2019
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE SEIZED IN 4-WHEEL HIGH. ON SEVERAL OCCASIONS, THE SERVICE 4X4 OR SERVICE STABILITRAC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BIDELMAN CHEVROLET BUICK GMC (LOCATED AT 4048 OAK ORCHARD RD, ALBION, NY 14411, (585) 331-8162) WHERE IT WAS DIAGNOSED THAT THE TCM MODULE NEEDED TO HAVE A SOFTWARE UPDATE PERFORMED. THE CONTACT WAS INFORMED NOT TO SHUT OFF THE VEHICLE IN THE 4-WHEEL DRIVE POSITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Suspension, Apr 10, 2019
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING 30 MPH, THE FRONT DRIVER'S SIDE AXLE FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO CAPPELLINO BUICK GMC (5411 TRANSIT RD, WILLIAMSVILLE, NY 14221, (716) 650-4471), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 68,000.