2014 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,560 owner complaints filed for this model year. This is the highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2014 reports, 75 involved a crash and 18 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Steering, electric power assist systemJun 29, 2017
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Campaign 17V414000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Representative owner complaints
1,560 reports, newest first.
Other or unspecified, Jul 2, 2018
THE AC STOPPED WORKING. ALL IS DOES IS BLOW HOT AIR. AFTER RESEARCH THIS SEEMS TO BE A VERY COMMON PROBLEM ON THIS VECHILE.
Other or unspecified, Jul 1, 2018
57K ON MY 2014 SILVERADO AND THE AC WENT OUT. BLOWING HOT AIR ON A 45THOUSAND DOLLAR TRUCK ISN'T ACCEPTABLE MORE RESEARCH I FOUND OUT THAT IT'S A CONDENSER FAILURE ON THESES TRUCK IS VERY WIDE SPREAD NOT JUST A VERY SMALL NUMBER OF TRUCKS PLEASE CAN YOU HAVE CHEVY DO A RECALL TO FIX THIS OR PROBLEM
Other or unspecified, Fuel/propulsion system, Jun 29, 2018
PER DEALERSHIP THE UPPER AC HOSE THAT HOOKS TO THE CONDENSER WILL CRACK DUE TO NEEDING A BRACKET THAT WAS NOT INSTALLED AT ALL. THE COST FOR ME TO REPAIR IS 1200 TO 1500 BIT WHY WHEN THERE IS A KNOWN ISSUE WILL CHEVROLET NOT FIX IT. PLEASE RESPOND THE A.C. WORKED FINE ONE DAY AND THEN ABSOLUTELY NOTHING THE NEXT DAY. DOES NOT COOL AT ALL. CAN'T AFFORD TO FIX A CHEVROLET ERROR AND PREFER NOT TO TAKE IT FURTHER. I WOULD JUST LIKE MY A.C. TO BE FIXED! PLEASE
Other or unspecified, Jun 28, 2018
A/C WENT OUT, COMING UP ON SOME HOT DAYS. THE A/C HOSE AFTER ONLY 41000 MILES HAS WORN A HOLE IN IT SOMEHOW. HOW IS THAT POSSIBLE? DEALERSHIP IN SAN LEANDRO WANTS $750 TO REPLACE IT. I HAVE SEEN ISSUES WITH THE CONDENSOR WONDERING IF PEOPLE HAVE COMPLAINED ABOUT THIS AS WELL.
Steering, Exterior lighting, Electronic stability control (ESC), Jun 28, 2018
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING AT SLOW SPEEDS AND MAKING A LEFT OR RIGHT TURN, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE ELECTRONIC STABILITRAC WARNING INDICATOR ILLUMINATED. ALSO, WHEN THE INDICATOR ILLUMINATED, THE HEADLIGHTS FLASHED IN UNISON WITH THE INDICATOR. THE CONTACT STATED THAT THE FAILURES WERE INTERMITTENT. THE CONTACT STATED THAT THE FAILURES STARTED AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V414000 (STEERING). THE VEHICLE WAS TAKEN TO RYAN CHEVROLET (1101 OLIVER RD, MONROE, LA 71201, (318) 387-2222) TO BE DIAGNOSED, BUT THE RESULTS WERE NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Steering, Engine, Jun 27, 2018
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING 10 MPH, THE STEERING WHEEL WAS TURNED AND THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (STONEBRIAR CHEVROLET, 9950 TX-121, FRISCO, TX 75035), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,600.
Other or unspecified, Jun 27, 2018
A/C ISSUES WITH TRUCK, THIS TRUCK AND MANY OTHER 2014/2015 SILVERADO'S HAVE ISSUES, AS ANYONE CAN LOOK ONLINE AND SEE. IV CALLED CHEVROLET AND TOLD THEM OF MY PROBLEMS AND ISSUES, THEY TOLD ME TO FILE A COMPLAINT AT THIS WEBSITE
Power train, Jun 26, 2018
2014 CHEVROLET SILVERADO LTZ CREW CAB TRANSMISSION FLUID WAS SERVICED IN 2015 AT 48,900 MILES. STILL EXPERIENCED HARD DOWN SHIFT AND TOLD BY THE DEALER THIS IS BECAUSE ITS A TRUCK. AT 100,763 MILES THE TRANSMISSION BEGINS CAVITATING, LOSS OF POWER WHILE TRAVELING AND WITH LOUD INTERMITTING SOUNDS OF METAL ON METAL. GOT THE TRUCK IN FOR LOCAL TRANSMISSION SERVICE AND THE SERVICE MANAGER SAID THE TRANSMISSION FLUID WAS BURNT AND LITTERED WITH HEAVY METAL FRAGMENTS FROM THE TRANSMISSION GEARS. OTHER LOCAL (FRIENDS) OF 2014 TRUCK OWNERS HAVE REPORTED THIS CONDITION WHICH ALL RESULTED IN A TRANSMISSION REBUILD WHICH IS $4,000 FOR THIS VEHICLE. THE STRANGE PROBLEM IS THEY ARE FAILING AT 100K MILES AND THE DEALER HAS BEEN SENT SERVICE ADVISORIES TO NOT WARRANTY ANY POWERTRAINS AFTER 100K MILES EVEN IF THE DATE IS STILL EFFECTIVE. THIS TRUCK WAS IN MOTION WHEN THE CAVITATION BEGAN AND SHORTLY AFTER (100 MILES OR SO) BEGAN METAL ON METAL SOUNDS AND LOUD CLACKING FORM THE TRANSMISSION AREA UNDER THE TRUCK. IF YOU NEED ANY FURTHER INFORMATION TO LOOK INTO THIS DON'T HESITATE TO CONTACT ME AT YOUR CONVENIENCE. JUST A QUICK BACKGROUND, I AM A LONG TIME CHEVROLET OWNER AND HAVE A 1998 K 1500 AND HAVE REPLACED THE ENGINE AND REPLACED TWO TRANSMISSIONS SO I KNOW IT DOESN'T LAST FOREVER BUT I WOULD HOPE CHEVROLET WANTS TO KNOW THIS IS HAPPENING IN THEIR PREMIUM LINE UP OF TRUCKS. I WOULD ONLY HOPE THE POWER TRAIN WOULD LAST LONGER THAN 100K MILES. THANK YOU FOR YOUR TIME!
Steering, Electrical system, Electronic stability control (ESC), Jun 25, 2018
TRUCK SHUT OFF AT LOW SPEED & WANT TURN ALL MOST RECK MASH BUTTON ON STEERING WHEEL AND IT CUTS OFF MOTOR & STEERING & STEREO & AC I'M KIND OF SCARY ABOUT DRIVING IT
Other or unspecified, Jun 21, 2018
AT ONLY 42,000 MILES (WARRANTY IS 36,00 OR 3 YEARS) THERE IS A CRACK IN MY A/C HOSE. THE A/C WAS BLOWING HOT AIR. THEY FOUND A CRACKED HOSE AT DEALERSHIP PART # 2348932 NEEDED TO BE REPLACED ALONG WITH A BRACKET COSTING $750.00. THIS IS RIDICULOUS FOR A TRUCK WITH VERY LITTLE MILEAGE.
Other or unspecified, Jun 20, 2018
WE HAVE HAD TROUBLE WITH OUR TRANSMISSION GOING INTO NEUTRAL WHILE DRIVING. LOSES POWER AS IF IT WERE PUT INTO NEUTRAL. ALSO OUR AIR CONDITIONING IS HORRIBLE.
Electronic stability control (ESC), Jun 19, 2018
WHEN TURNING AT LOW SPEEDS THE TRUCK SHUTS OFF AND THE STEERING LOCKS WITH NO CONTROL OF THE VEHICLE. AT OTHER TIMES THE STEERING WHEEL TURNS SIDE TO SIDE WILDLY WITH NO DRIVER INPUT . I AM AWARE OF THE RECALL FOR THIS ISSUE AND HAVE HAD THE TRUCK AT A DEALERSHIP TWICE BUT THE ISSUE KEEPS COMING BACK. MY TRUCK HAS 42000 MILES AND IS WELL TAKEN CARE OF BUT IT IS VERY UNSAFE TO DRIVE, PLEASE HELP AS I KNOW THIS IS NOT AN ISOLATED ISSUE, THANKS.
Engine, Jun 18, 2018
MY 2014 SILVERADO HIGH COUNTRY HAS A 8 CYLINDER 6.2 ENGINE. AFTER COMING TO A STOP OFTEN THERE IS STEAM COMING FROM UNDER THE HOOD. THE TEMPERATURE GAUGE RUNS HIGH AND THERE IS THE SMELL OF COOLANT LEAKING. I WAS TOLD BY THE CHEVY DEALER THIS IS CAUSED BY UNDER SPRAY? IT HAPPENS ON DRY DAYS, RAINY DAYS AND LAVING A CAR WASH BAY. I'VE BEEN ADVISED IT IS A HAIRLINE CRACK IN THE RADIATOR AND GM KNOWS THEY'VE HAD PROBLEMS.
Service brakes, Jun 13, 2018
WHILE TRAVELLING AT 50 MPH ON A HIGHWAY, I BEGAN TO APPLY THE BRAKES TO TURN INTO A STORE PARKING LOT. THE TRUCK SLOWED SOME, THEN THE BRAKE PEDAL BECAME EXTREMELY HARD TO DEPRESS WITH THE TRUCK STILL ROLLING. I WAS ABLE TO DRIVE TRUCK TO THE LOCAL CHEVY DEALER FOR INSPECTION AND REPAIR (NOT COVERED BY WARRANTY OF COURSE) COST OF $1400. GM IS AWARE OF THE PROBLEM. THE DEALER SHOWED ME A "BULLETIN" THEY RECEIVED TELLING THEM PROBABLE CAUSES AND PART NUMBERS. I CALLED GM. I WAS TOLD THAT THERE JUST WEREN'T ENOUGH REPORTED PROBLEMS TO ISSUE A SAFETY RECALL YET. IF YOU GOOGLE THE BRAKE PROBLEM THERE ARE NUMEROUS ACCOUNTS OF OWNERS EXPERIENCING THIS SAME PROBLEM. SOME WITH NARROWLY MISSED ACCIDENTS. I HAD NO TYPE OF WARNING THAT THERE MIGHT A PROBLEM. GM SAID "SORRY, CAN'T DO ANYTHING FOR YOU. KEEP YOUR RECEIPTS IN CASE A SAFETY RECALL COMES DOWN." I TOLD GM I HOPE IT DOESN'T TAKE A NUMBER OF TRAGIC ACCIDENTS TO ISSUE A SAFETY RECALL. THIS IS A SERIOUS SAFETY ISSUE. OH, AND THE $1400 REPAIR BILL GETS ME THE SAME CRAPPY PARTS THAT FAILED!
Steering, Electrical system, Engine, Jun 11, 2018
AT SLOW SPEEDS (MOSTLY WHEN TURNING) POWER STEERING WILL GO OUT. I'VE HAD 3 INSTANCES WHERE THE TRUCK COMPLETELY SHUT OFF AND JUST AS MANY WHERE IT FELT LIKE IT WAS ABOUT TO SHUT OFF. OTHER SYMPTOMS HAVE BEEN WHILE DRIVING ON HIGHWAY, GENERALLY ON A LONGER TRIP, WARNINGS ABOUT STABILTRACK NEEDING SERVICE COME ON, MY LANE DEPARTURE SENSOR WILL AUTOMATICALLY SWITCH FROM VIBRATE TO AUDIBLE BEEP, DIMMING MY HEADLIGHTS OR TURNING MY TURN SIGNAL ON WILL CANCEL CRUISE CONTROL. I HAD THE RECALL FOR SOFTWARE FIX FOR POWER STEERING ISSUES APPLIED IN SEPTEMBER 2017 WHERE PREVIOUSLY I EXPERIENCED NONE OF THESE ISSUES. ALL OF THESE ISSUES HAVE BEEN AFTER THE RECALL SOFTWARE FIX WAS APPLIED. THE DEALER SAYS IT'S DUE TO A FILM THAT BUILDS UP ON THE BATTERY CABLE CONNECTION AND CAUSES IT TO NOT HAVE A GOOD CONNECTION WITH THE BATTERY. APPARENTLY THERE IS A BULLETIN OUT FOR THIS ISSUE BUT IT ISN'T A RECALL SO DEALERS ARE CHARGING AROUND $700 TO FIX THIS. HAVING YOUR TRUCK TURN OFF WHILE DRIVING IS A CLEAR SAFETY ISSUE AND ONE THAT IS MUCH WORSE THAN THE RECALL FOR HAVING YOUR POWER STEERING GO OUT WHEN TURNING AT SLOW SPEEDS.
Power train, Other or unspecified, Jun 8, 2018
MY 2014 CHEVROLET SILVERADO HAS THE CHEVY SHAKES AT HIGHWAY SPEEDS. THE TRUCK BEGINS VIBRATING AT 70-80 MILES PER HOUR. BEGINS TO REDUCE THE SHAKING BETWEEN 80-83 AND THEN SHAKES EVEN WORSE AT 85+MPH. THE SHAKING IS SO BAD IT CAUSES WATER TO SHAKE OUT OF A CUP IN THE CUP HOLDER. NOT ONLY DOES THE STEERING WHEEL VIBRATE, BUT THE ENTIRE CENTER CONSOLE, AND THE FRONT SEATS. THE VIBRATION DIDN'T BEGIN UNTIL I HIT 60,000 MILES AND SEEMS TO WORSEN WITH THE HIGHER MILEAGE. I NOW FEAR FOR MY SAFETY, BECAUSE I SKIDDED THE IN THE RAIN DUE THE VIBRATION AT HIGHWAY SPEEDS. I ONLY HAVE VIDEOS SHOWING THE VIBRATION. TOTAL BUMMER. I HAD MY TIRES CHECKED AND BALANCED (WHICH HAVE BEEN ON THE TRUCK FOR 1 YEAR +, PRIOR TO THE VIBRATION STARTING) MY TRUCK HAS LIFETIME ALIGNMENT ON IT, AND THIS IS NOT THE ISSUE EITHER.
Other or unspecified, Jun 5, 2018
AIR COMPRESSOR OUT IN 2014 SILVERADO. KNOWN DEFECT AND NOTHING IS BEING DONE ABOUT IT
Power train, Jun 5, 2018
INCIDENT OCCURRED ON MAY 27TH, 2018. AT 65 MPH (INTERSTATE) GOING ON A DOWNHILL GRADE OF APPROXIMATELY 6%, TOWING AN APPROXIMATE 2500 LB TRAILER WITH WET ROADS TO SLOW THE TRUCK DOWN APPLIED BRAKES LIGHTLY, THE TRANSMISSION UPSHIFTED (HIGHER RPM), APPLIED BRAKES AGAIN, UPSHIFTED AGAIN, DID A THIRD TIME, UPSHIFTED AGAIN (NOW AT 4000 RPM). HAD TO TAP THE GAS TO GET THE TRUCK TO DOWNSHIFT. TRANSMISSION WAS SET IN DRIVE, NOT MANUAL MODE. THIS IS A REPEATABLE CONDITION; IT DOES NOT MATTER IF TRAILER MODE ON THE TRANSMISSION IS SELECTED OR NOT. LESS DOWNGRADES (APPROXIMATELY 3% OR LESS) DO NOT SEEM TO CAUSE THE ISSUE. TRANSMISSION PROGRAMMING SEEMS TO HAVE AN ERROR. THIS IS HIGHLY UNDESIRABLE AND COULD LEAD EASILY TO AN ACCIDENT.
Suspension, Power train, Other or unspecified, Jun 4, 2018, crash
TRUCK SHAKES/VIBRATES AT HIGHWAY SPEEDS ABOVE 65 MPH VERY BADLY SLIGHT VIBRATION AT LOWER SPEEDS ALSO KNOW AS THE CHEVY SHAKE
Steering, Jun 4, 2018
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (ROTOLO CHEVROLET, 16666 S HIGHLAND AVE, FONTANA, CA 92336) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V414000 (STEERING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000. THE VIN WAS NOT AVAILABLE.
Electrical system, May 30, 2018
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO SEVERAL DEALERS INCLUDING OURISMAN CHEVROLET OF BOWIE (16610 GOVERNOR BRIDGE RD, BOWIE, MD 20716, (301) 262-7600), JACK WINEGARDNER CHEVROLET (11001 INDIAN HEAD HWY, FORT WASHINGTON, MD 20744), AND OURISMAN CHEVROLET OF ROCKVILLE (807 ROCKVILLE PIKE, ROCKVILLE, MD 20852, (301) 637-6496), BUT THE FAILURE COULD NOT BE REPLICATED AND DIAGNOSED. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM) PERTAINING TO THE BATTERY BEING DRAINED AND POTENTIAL CONTAMINATION OF THE CHASSIS ELECTRONIC MODULE. THE THREE DEALERS HAD NOT TEST DRIVEN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS WAITING ON A RESPONSE TO DETERMINE IF THEY COULD PROVIDE A PERMANENT REMEDY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Steering, Electrical system, May 29, 2018
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FAIRWAY CHEVROLET TRUCK MEGA STORE (3100 E SAHARA AVE, LAS VEGAS, NV 89104, (702) 948-7865) WHERE IT WAS DIAGNOSED THAT THE BATTERY WIRE FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE FAILURE WAS DUE TO A SOFTWARE MALFUNCTION IN THE ELECTRICAL SYSTEM. THE FAILURE MILEAGE WAS 77,000.
Steering, Electrical system, May 29, 2018
THIS IS A COMPLAINT ON A 2014 CHEVY SILVERADO TRUCK WHICH WE PURCHASED NEW AND HAS ONLY HAD ONE DRIVER. IT WILL RANDOMLY LOSS POWER GOING DOWN THE HIGHWAY. ALSO, FREQUENTLY NOW, LOSSES POWER STEERING AND WILL VIOLENTLY JERK MAKING IT UNCONTROLLABLY. HAD THE TRUCK IN THE SHOP AT THE DEALER WHERE WE PURCHASED IT 2 YEARS AGO AND THEY COULD NOT FIND THE PROBLEM. THERE WAS A RECALL ON THE POWER STEERING. WE TOOK THE TRUCK IN TO THE SHOP FOR THE RECALL BUT ARE STILL HAVING THE EXACT SAME ISSUE. THIS IS A SAFETY ISSUE, NOT A WARRANTY ISSUE AND THE DEALER IS WANTING TO CHARGE FOR THE DIAGNOSTIC AND ANY REPAIRS, STATING THE TRUCK IS OUT OF WARRANTY.
Steering, Electrical system, Electronic stability control (ESC), May 23, 2018
WHEN TURNING INTO PARKING LOT TODAY AT LOW SPEED, ELECTRICAL SYSTEM WENT CRAZY, SCREEN FLASHED POWER STEERING FAILURE, STABILITRAC FAILURE, DOORS LOCKED AND UNLOCKED AND ENGINE DIED. RESTARTED AND WAS FINE DRIVING FORWARD AND REPEATED FAILURES AGAIN WHEN TURNING TO PARK IN PARKING SPACE. IT IS FORTUNATE THIS WAS IN A PARKING LOT AND NOT ON INTERSTATE OR OTHER MAIN ROAD OR WHILE TURNING AT A TRAFFIC LIGHT. THERE WAS A RECALL IN FALL OF 2017 FOR POWER STEERING THAT WAS REPAIRED AT DEALERSHIP UPON NOTIFICATION. WHEN I CONTACTED THE DEALERSHIP, THE SERVICE DEPARTMENT SUPERVISOR ADVISED IT SOUNDED AS IF THERE WAS A POOR CONNECTION OF A BATTERY CABLE. THE BATTERY WAS REPLACED JUST A FEW MONTHS AGO. IT SEEMS TO ME THAT IF A IT'S A BATTERY CABLE CONNECTION ISSUE, THEN GM HAS ANOTHER SAFETY PROBLEM THEY NEED TO ADDRESS SINCE I'VE READ NUMEROUS OTHER COMPLAINTS WITH THE EXACT SAME ISSUES, AND IN MY OPINION, THERE MUST BE A MANUFACTURER DEFECT IF BATTERY CABLES JUST COME LOOSE FOR NO APPARENT REASON. THIS NEEDS TO BE FIXED BEFORE SOMEONE IS VERY SERIOUSLY INJURED OR KILLED AS A RESULT OF THIS DANGEROUS CONDITION. GM SEEMS TO BE AWARE OF THE OTHER REPORTED ISSUES AND HAS TAKEN NO MEASURES TO CORRECT IT. MAYBE ALL OF US WHO OWN THEIR VEHICLES SHOULD FILE A CLASS ACTION LAWSUIT AND THEY MIGHT GET OFF THEIR [XXX] AND DO SOMETHING! I CERTAINLY WON'T HESITATE TO FILE A CIVIL COMPLAINT FOR PRODUCT LIABILITY IF A FAMILY MEMBER IS HURT AS A RESULT OF THEIR CONTINUED NEGLIGENCE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC
Other or unspecified, May 22, 2018
AIR CONDITIONING LINE RUBS AND BREAKS, TECH. BULLETIN HAS DEALERSHIP INSTALL BRACKET AT YOUR COST OF COURSE. PROBLEM IS IT BREAKS AGAIN, AND YOU GET TO SPEND ANOTHER 400 BUCKS SO YOU CAN USE THE AIR-CONDITIONING. THIS IS A MANUFACTURER DESIGN FLAW. THAT COMES AT THE CONSUMERS' EXPENSE.