2015 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,188 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2015 reports, 61 involved a crash and 16 involved a fire. 35 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJul 1, 2021
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.
Campaign 21V504000 on NHTSA.gov
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Air bags, side/window, curtain, inflatorNov 25, 2020
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.
GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. Note: GM filed a new recall, number 21V-504 that supersedes this recall. All vehicles previously recalled under 20V-736 will now be repaired under the new recall number 21V-504. GM's numbers for this recall are N202309680, N202309681, and N202309682.
Campaign 20V736000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Steering, electric power assist systemSep 7, 2018
General Motors LLC (GM) is recalling certain 2015 Chevrolet Silverado 1500, Tahoe and Suburban, GMC Sierra 1500 and Yukon, and Cadillac Escalade vehicles. Electric power steering (EPS) assist may be lost momentarily, followed by a sudden return of EPS assist.
If EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began October 12, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is 18289.
Campaign 18V586000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesAug 30, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.
Campaign 18V578000 on NHTSA.gov
Seat belts, frontMay 3, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
If the pretensioner cable becomes fatigued or breaks, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will replace the pretensioner cable and seat side-shield, free of charge. The recall began June 19, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18156.
Campaign 18V291000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesFeb 5, 2016
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.
Campaign 16V069000 on NHTSA.gov
Representative owner complaints
1,188 reports, newest first.
Service brakes, Dec 30, 2019
9/21 IN STOP AND GO TRAFFIC . VEHICLE WAS STOPPED ON ONE SIDE OF INTERSECTION WAITING FOR TRAFFIC TO CLEAR AND MOVED TO OTHER SIDE 5 MILES /HOUR SILVERADO WOULD NOT STOP AND DROVE INTO STOPPED JEEP WITH WHEEL ON BACK. NO DAMAGE TO JEEP. JEEP HIT AUDI WITH MINOR BUMPER DAMAGE. DRIVING ON SOUTH BLVD CROSSING CLEAVLAND IN TAMPA, FL. VEHICLE TRAVELED ONLY ACROSS THE INTERSECTION FROM A DEAD STOP. BRAKES FAILED TO STOP VEHICLE. WARRANTY WORK WAS PERFORMED PRIOR TO BRAKE FAILURE. VEHICLE WAS INSPECTED BY GM 12/7/19 AT JIM BROWN CHEVROLET. . WE ARE WAITING FOR REPLY. VEHICLE NOW SITS AT FURMAN CHEVROLET ON DALE MABRY IN TAMPA, FL.
Engine, Dec 28, 2019
AFM ACTIVATED ,LIFTER FAILURE OCCURRED. ENGINE CEL BLINKS ERRATIC ENGINE BEHAVIOR SUDDEN LOSS OF POWER AND BRAKING. TRANSMISSION STARTS SHIFTING IN AND OUT OF GEARS HIGH LOW, SEVERE BUCKING, HIGH ENGINE REVVING, CYLINDER MISFIRE. HARD TO STOP VERY SLOW ACCELERATION DUE TO TRANSMISSION IN WRONG GEAR AND LOSS OF POWER DUE TO COLLAPSED LIFTER. THIS IS A MAJOR PROBLEM THAT GM IS WELL AWARE OF MY 2007 MONTE CARLO HAD SAME ISSUE 8 YEARS LATER THE PROBLEM STILL EXISTS. THE VEHICLE IS STILL UNDER WARRANTY AND IM SURE THEY WILL COVER THE LIFTER ALL LIFTERS SHOULD BE REPLACED. AND AFM SHOULD BE DISABLED.
Power train, Dec 22, 2019
TRUCK WITH JUST UNDER 34,000 MILES WOULD NOT DISENGAGE FROM FOUR WHEEL DRIVE. THE VEHICLE WAS TURNED OFF WITH THE TRANSFER CASE SELECTOR IN AUTOMATIC FOUR WHEEL DRIVE. AFTER IT WAS TURNED OFF AND BEFORE IT WAS RESTARTED, THE TRANSFER CASE WENT INTO FULL TIME FOUR WHEEL DRIVE, THE TRUCK HAD AN AUDIBLE NOISE FROM TRANSFER CASE WHEN IT WAS IN MOTION AND THE TRANSFER CASE WOULD NOT CHANGE WHEN MOVING THE FOUR WHEEL DRIVE SELECTOR SWITCH. CONDITION CAUSED DRIVE-ABILITY PROBLEMS. THE CORRECTION WAS TO REPROGRAM AND SET-UP THE TRANSFER CASE MODULE WHICH WAS NOT COVERED BY CHEVROLET EVEN AFTER THE SERVICING DEALER ASKED THEM FOR ASSISTANCE. SINCE THERE WAS AN AVAILABLE FIX OFFERED BY GM WITH A SOFTWARE UPDATE, SOFTWARE PROGRAMS DO NOT CHANGE WITHOUT INTERVENTION AND THE CONDITION RESULTS IN DRIVE-ABILITY CONCERNS, I BELIEVE THESE VEHICLES SHOULD BE RECALLED TO PRO-ACTIVELY PREVENT THE ISSUE EXPERIENCED AND NOT WAIT UNTIL THE CONSUMER HAS AN ISSUE AND THEN HAVE THE CUSTOMER PAY FOR THE REPAIR.
Steering, Dec 19, 2019
PARKED MY TRUCK CAME OUT TO GET IN AND GO TO WORK AND HAD NO POWER STEERING AT ALL I WAS BACKING UP IN MY DRIVEWAY AND WAS STUCK IN THE MIDDLE OF A BATTLE CREEK CITY STREET UNABLE TO TURN IT EVEN BROKE MY FINGER/TENDON ON FINGER MAY HAVING TO HAVE SURGERY DUE TO NO POWER STEERING AND THE GREAT FORCE I HAD TO USE TO TRY TO GET IT OUT OF THE ROAD
Service brakes, Fuel/propulsion system, Dec 16, 2019
THERE HAS BEEN LOSS OF POWER BRAKING AT LOW SPEEDS. THE BRAKE PEDAL HAS A VIBRATING FEEL AS IT IS PRESSED. THE PEDAL WILL GO DOWN ALL THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING POWER. I TOOK MY TRUCK IN FOR THE RECALL WORK FOR THE SAME ISSUE WHICH HAD NO EFFECT. I HAD A PRIOR PROBLEM WITH A FUEL INJECTOR GOING OUT WITH LESS THAN 50,000 MILES ON THE TRUCK. THIS CAUSED LOSS OF POWER IN SITUATIONS WHERE POWER IS NEEDED SUCH AS MERGING ON TO A FREEWAY. THIS IS A VERY DANGEROUS SITUATION WHERE SOMEONE COULD BE KILLED. CHEVROLET SAYS THE FUEL INJECTOR IS NOT PART ON THE ENGINE EVEN THROUGH THE MANIFORD HAD TO BE REMOVED TO REPLACE IT. THE PART WAS NOT REPLACE UNDER UNDER WARRANTY. THIS PART SHOULD NOT BE FAILING UNDER ANY CIRCUMSTANCE.
Engine and engine cooling, Dec 16, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT NOTICED RADIATOR FLUID LEAKING WHILE THE VEHICLE WAS STATIONARY. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO CHUCK NICHOLSON INC (7190 OH-39, MILLERSBURG, OH 44654, (330) 473-4256), BUT THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 102,563.
Other or unspecified, Dec 13, 2019
AIR CONDITIONER BLOWING HOT AIR.VEHICLE WAS IN MOTION.I UNDERSTAND THIS IS A COMMON PROBLEM WITH SILVERADOS.DID RESEARCH ON LINE.COST OVER $1000.00 TO REPAIR.CONDENSER FAILURE (LEAKING)
Visibility/wiper, Dec 4, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE REAR DEFROSTER WAS SMOKING. THE CONTACT SHUT OFF THE REAR DEFROSTER AND CONTACTED THE MANUFACTURER. THE CONTACT WAS REFERRED TO A DEALER. DEAN PATTERSON AUTOMOTIVE GROUP (101 PLEASANT VALLEY BLVD, ALTOONA, PA 16602, (814) 942-2222) STATED THAT THERE WAS NO RECALL AND THE REAR WINDOW NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED TO GO BACK TO THE DEALER AND HAVE THEM NOTATE THE FAILURE AS A FACTORY DEFECT. THE DEALER STATED THAT THEY HAD TO GET SPECIAL APPROVAL. THE CONTACT REMOVED THE FUSE AS A PRECAUTION. THE FAILURE MILEAGE WAS 88,430. THE VIN WAS INVALID. THE CONSUMER STATED THE DEALER WOULDN'T FIX THE VEHICLE UNDER THE RECALL, WHICH IS ONLY LISTED FOR CANADA REGION. *TR
Electrical system, Dec 2, 2019
I WAS DRIVING, I PUT MY REAR DEFROST ON AND I STARTED SMELLING BURNING I LOOKED IN MY REARVIEW MIRROR AND SEE MY REAL WINDOW SMOKING.
Other or unspecified, Engine, Dec 2, 2019
THE CABIN OF THE VEHICLE FILLS WITH CARBON MONOXIDE. THIS IS KNOWN BECAUSE A 4 GAS MONITOR IN THE VEHICLE READ CARBON MONOXIDE LEVELS IN EXCESS OF 400 PPM. THE SOURCE OF THE LEAK AFTER BEING TAKEN TO THE DEALERSHIP WAS FOUND TO BE A BROKEN BOLT IN THE EXHAUST MANIFOLD. THE PARTS ONLY ESTIMATE WAS $1,700 WITH APPROXIMATELY 9 LABOR HOURS. ONLINE RESEARCH FOUND NUMEROUS COMPLAINTS. FAILURE TO CORRECT THE CONDITION MAY LEAD TO DRIVERS FAINTING WHILE DRIVING AND CAUSE BRAIN INJURY TO A CHILD OR INFANT. A LEAK IN THE EXHAUST BEFORE REACHING THE CATALYTIC CONVERTERS ALSO RESULTS IN POSSIBLY EXCESSIVE UNTREATED EMISSIONS. THE EXHAUST LEAK MAY OR MAY NOT POSE A FIRE HAZARD.
Structure, Nov 29, 2019
PAINT STARTED BUBBLING AND CRACKING OFF. IT IS VERY OBVIOUS THAT THE PAINT DID NOT ADHERE TO THE PRIMER. I HAVE 32000 MILES. MOSTLY DRIVE ON THE WEEKENDS BECAUSE I WORK ACROSS THE STREET FROM MY HOUSE. I DO NOT DO ANY OFF-ROAD DRIVING. THERE IS NO REASON FOR THE PAINT TO PEEL.
Service brakes, Nov 25, 2019, crash
TRUCK HAS ISSUES STOPPING AT SLOW SPEEDS. EXTREME PEDAL PRESSURE IS REQUIRED TO STOP THE VEHICLE. WHEN TOWING, AND ATTEMPTING TO BACK UP A TRAILER, THE PRESSURE REQUIRED ON THE PEDAL MAKES MANEUVERING EXTREMELY DIFFICULT TO CONTROL AND UNSAFE. BRAKES ARE A VITAL PIECE OF EQUIPMENT, AND ARE NEEDED TO SAFELY OPERATE A VEHICLE IN TODAY'S DRIVING ENVIRONMENTS. I HAD THIS LOOKED AT BY A DEALER'S SERVICE DEPARTMENT. THEY INFORMED ME OF A RECALL AND SAID THEY "ADJUSTED THE SENSOR", BUT THAT HAS NOT CORRECTED THE ISSUE.
Service brakes, Nov 25, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO SUN RISE CHEVROLET GMC (1800 COVINGTON PIKE, MEMPHIS, TN) WHERE THE BRAKE MODULE WAS REPROGRAMMED; HOWEVER, THE FAILURE WORSENED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO INDICATED THAT THE BRAKE VACUUM PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Seat belts, Nov 24, 2019
SEAT BELT FAILURE! VEHICLE WAS PARKED, I WENT TO PUT ON MY SEATBELT (DRIVER SIDE) AND CABLE ATTACHMENT PART AT BASE OF SEATBELT SEPARATED. I BOUGHT THIS VEHICLE NEW AND IT HAS NEVER BEEN IN AN ACCIDENT, HAD ANY DAMAGE OR ANY WORK DONE TO DRIVER SIDE SEAT. VEHICLE IS ONLY 5 YEARS OLD AND CURRENTLY HAS 56,000 MILES.
Other or unspecified, Nov 19, 2019
A/C COMPRESSOR LOCKED UP WHILE ACCELERATING WHEN DRIVING ON FREEWAY GOING ABOUT 75 MPH. I KNOW YOU MAY NOT CONSIDER AC A SAFETY FACTOR, BUT WHEN IT'S 110 DEGREES OUTSIDE AND YOUR SITTING ON LEATHER SEATS, HOW COULD THAT NOT BE A SAFETY CONCERN?
Visibility/wiper, Nov 13, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE REAR WINDOW ON THE DRIVER'S SIDE POPPED AND SHATTERED. GREG YOUNG CHEVROLET (2020 W 20TH ST S, NEWTON, IA 50208, (641) 787-9990) STATED THAT SINCE THE VEHICLE DID NOT HAVE A FULL WINDOW, IT WAS NOT INCLUDED IN THE CUSTOMER SATISFACTION PROGRAM. THE WINDOW WAS A SLIDING GLASS WINDOW AND NOT A FULL WINDOW. THE MANUFACTURER KEPT REFERRING THE CONTACT BACK TO THE DEALER AND STATED THAT THE SLIDING WINDOW WAS NOT AS STRUCTURALLY SOUND AS A FULL WINDOW; THEREFORE, IT WAS NOT COVERED. THE WINDOW WAS NOT REPAIRED AND THE CONTACT FELT THAT THE MANUFACTURER SHOULD COVER THE REPAIRS. THE CONTACT FOUND NUMEROUS COMPLAINTS ONLINE REGARDING THE SAME FAILURE. THE FAILURE MILEAGE WAS 71,200. THE VIN WAS UNKNOWN.
Power train, Engine, Nov 8, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 45-60 MPH, THE VEHICLE VIBRATED, SHOOK, AND STRUGGLED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FLOW GM AUTO CENTER OF WINSTON-SALEM (1400 S STRATFORD RD, WINSTON-SALEM, NC 27103, (336) 937-9049), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 38,000.
Steering, Nov 4, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE "SERVICE POWER STEERING, DRIVE SAFELY" WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO DRIVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO FIESTA CHEVROLET (LOCATED AT 4002 SOUTH EXPRESSWAY 281, EDINBURG, TX 78542, (956) 287-3654), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,690. *JB
Visibility, Oct 31, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 30 MPH, THE REAR DRIVER'S SIDE WINDOW EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD TO INSPECT THE VEHICLE AND NOTICED THAT THE REAR DRIVER'S SIDE DOOR GLASS WAS SHATTERED. LUTHER BROOKDALE CHEVROLET (6701 BROOKLYN BLVD, BROOKLYN CENTER, MN 55429, (612) 326-3850) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY ACTIVE RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO BE DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.
Steering, Engine, Oct 28, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHEN TURNED AND AN ALARM SOUNDED. ON SEVERAL OCCASIONS, THE STEERING FAILED AND THE VEHICLE STALLED. THE CONTACT PLACED THE GEAR INTO NEUTRAL AND RESTARED THE ENGINE IMMEDIATELY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS TEST DRIVEN, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 21,000.
Visibility/wiper, Oct 24, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE REAR AND FRONT DEFROSTERS WERE INOPERABLE, WHICH REDUCED THE CONTACT'S VISIBILITY OUT OF THE REAR AND FRONT WINDSHIELDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT IT WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 71,000.
Electrical system, Oct 24, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHEN THE VEHICLE WAS STARTED, THE LOW BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE CHARGING GAUGE SUDDENLY DROPPED, INDICATING THAT THE VEHICLE WAS RECHARGING THE BATTERY WHILE HE WAS DRIVING INSTEAD OF STAYING CENTERED THEY WAY IT WAS DESIGNED. AT TIMES, THE CONTACT WOULD HAVE TO JUMPSTART THE VEHICLE DUE TO THE BATTERY FAILURE. THE CONTACT TOOK THE VEHICLE TO DAN VADEN CHEVROLET SAVANNAH (LOCATED AT 9393 ABERCORN ST, SAVANNAH GA 31406, 912-629-0200) WHERE IT WAS DETERMINED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE CONTACT TOOK THE VEHICLE TO KERRY CHEVROLET (LOCATED AT 7500 ALEXANDRIA PIKE, ALEXANDRIA, KY 41001, 859-635-6400) WHERE IT WAS DETERMINED AGAIN THAT THE BATTERY NEEDED TO BE REPLACED. THE CONTACT BOUGHT A DIFFERENT BATTERY BRAND FROM AUTO ZONE AND REPLACED THE BATTERY; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT STATED THAT THE VEHICLE HAD A TOTAL OF THREE BATTERIES REPLACED IN APPROXIMATELY FOUR YEARS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Service brakes, Oct 22, 2019, crash
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 35 MPH AND APPROACHING A TRAFFIC LIGHT, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT CALLED HIS INSURANCE COMPANY AND WAS INFORMED TO TAKE THE VEHICLE TO A COLLISION SHOP. THE VEHICLE WAS REPAIRED, BUT NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) ON OCTOBER 22, 2019. THE FAILURE MILEAGE WAS 85,000.
Service brakes, Hydraulic, Engine and engine cooling, Engine, Oct 22, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT TOOK THE VEHICLE TO KARL TYLER MOTORS (675 N MONTANA ST, DILLON, MT 59725) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE MECHANIC STATED THAT THE RADIATOR LEAKED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-55994169837. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. *PM*JB
Steering, Oct 9, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING LOW SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND BECAME INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FINDLAY CHEVROLET (6800 S TORREY PINES DR, LAS VEGAS, NV 89118, (702) 982-4000) WHERE IT WAS DIAGNOSED THAT THE NEGATIVE BATTERY GROUND CABLE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5568612928. THE FAILURE MILEAGE WAS 75,000.