2015 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,188 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2015 reports, 61 involved a crash and 16 involved a fire. 35 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJul 1, 2021
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.
Campaign 21V504000 on NHTSA.gov
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Air bags, side/window, curtain, inflatorNov 25, 2020
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.
GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. Note: GM filed a new recall, number 21V-504 that supersedes this recall. All vehicles previously recalled under 20V-736 will now be repaired under the new recall number 21V-504. GM's numbers for this recall are N202309680, N202309681, and N202309682.
Campaign 20V736000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Steering, electric power assist systemSep 7, 2018
General Motors LLC (GM) is recalling certain 2015 Chevrolet Silverado 1500, Tahoe and Suburban, GMC Sierra 1500 and Yukon, and Cadillac Escalade vehicles. Electric power steering (EPS) assist may be lost momentarily, followed by a sudden return of EPS assist.
If EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began October 12, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is 18289.
Campaign 18V586000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesAug 30, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.
Campaign 18V578000 on NHTSA.gov
Seat belts, frontMay 3, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
If the pretensioner cable becomes fatigued or breaks, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will replace the pretensioner cable and seat side-shield, free of charge. The recall began June 19, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18156.
Campaign 18V291000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesFeb 5, 2016
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.
Campaign 16V069000 on NHTSA.gov
Representative owner complaints
1,188 reports, newest first.
Structure, Sep 30, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE PAINT ON THE REAR PASSENGER DOOR WAS PEELING AND THE ROOF WAS RUSTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED AND SENT A PHOTO TO GARY RUSS CHEVROLET (1420 SC-72, GREENWOOD, SC 29649, (864) 538-4260), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY. THE FAILURE MILEAGE WAS 100,000.
Service brakes, Sep 27, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AND EXCESSIVE PRESSURE HAD TO BE APPLIED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO REEDER CHEVROLET (4301 CLINTON HWY, KNOXVILLE, TN 37912, (865) 297-4310) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO THE SAME DEALER TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) WHERE THE ELECTRONIC BRAKE CONTROL MODULE WAS REPROGRAMMED. THE CONTACT STATED THAT THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Service brakes, Sep 24, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKE PEDAL BECAME VERY DIFFICULT TO DEPRESS BEFORE THE VEHICLE STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VALLEY GMC BUICK (7500 145TH ST W, APPLE VALLEY, MN 55124) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT WAS ADVISED BY THE SERVICE ADVISOR THAT UNLESS THEY WERE ABLE TO REPLICATE THE FAILURE, THEY WERE NOT GOING TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Steering, Sep 23, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER STEERING ABILITY WITHOUT WARNING. THE CONTACT MANAGED TO STEER THE VEHICLE TO THE SHOULDER OF THE ROAD. ONCE TURNED OFF AND RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO CUTTER CHEVROLET (711 ALA MOANA BLVD, HONOLULU, HI 96813, (877) 471-1766) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE DEALER UPDATED THE EPS MODULE SOFTWARE APPROXIMATELY ONE YEAR AGO. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Engine, Sep 20, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 5 MPH AND MAKING A RIGHT TURN, THE VEHICLE SEIZED AND LOST POWER WITHOUT WARNING. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE FAILURE OCCURRED THREE ADDITIONAL TIMES WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO MARK CHEVROLET (33200 MICHIGAN AVE, WAYNE, MI 48184, (734) 307-0785) WHERE IT WAS DIAGNOSED THAT THE ECM NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
Power train, Sep 11, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 30 MPH, THE VEHICLE JERKED AND FAILED TO SWITCH GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BECK AND MASTEN BUICK GMC SOUTH (12820 GULF FWY, HOUSTON, TX 77034, (713) 396-3510) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CODE REQUIRED AN UPDATE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Service brakes, Sep 5, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BRAKES WERE FAULTY. IN ADDITION, THE BRAKE PEDAL FELT HARD AND WOULD NOT STOP THE VEHICLE WHEN DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS DRIVEN TO RADLEY CHEVROLET (3670 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540) 898-4000) WHERE IT WAS DIAGNOSED THAT A VACUUM PUMP NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,320. THE VIN WAS UNKNOWN.
Steering, Engine, Aug 28, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 10 MPH, THE STEERING SEIZED AND THE VEHICLE STALLED WHILE TURNING INTO A NEIGHBORHOOD. SELLERS BUICK GMC (38000 GRAND RIVER AVE, FARMINGTON HILLS, MI 48335, (248) 579-8383) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER TO SEE IF THE VEHICLE COULD BE REPAIRED UNDER AN EXTENDED WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 64,000.
Wheels, Aug 27, 2019
ON 3-18-19 AT APPROXIMATELY 1600 HOURS WE WERE TRAVELING NORTH ON I 84 NEAR NEWBURGH, NY. I WAS DRIVING A 2016 CHEVROLET 2500 SILVERADO (45,000 MILES) TOWING A 2019 GRAND DESIGN 5TH WHEEL RV. WE WERE TRAVELING IN THE TRAVEL LANE WHEN A PICKUP PULLED ALONGSIDE HONKING HIS HORN, THE DRIVER WAS POINTING AT THE CAMPER. I PULLED OVER AND DISCOVERED THE CABLE HOLDING UP MY SPARE TIRE BROKE, THE SPARE DROPPED TO THE PAVEMENT BOUNCING UNDER THE CAMPER. I DID A QUICK REPAIR GOT OFF THE HIGHWAY AND SPENT THE NIGHT IN A MOTEL. THE NEXT MORNING I SPENT 2 HOURS REPAIRING THE CAMPER ENOUGH TO GET IT TO OUR RESIDENCE IN MAINE. DAMAGE REPAIR BILL TO THE RV WAS $9100.00. I BROUGHT THE TRUCK INTO QUIRK CHEVROLET BANGOR ME WHERE I PURCHASED IT NEW AND THEIR MECHANICS INSPECTED THE TIRE HOIST. THEY COULD NOT EXPLAIN WHY THE CABLE FRAYED AND BROKE. THE SPARE WAS INSPECTED BEFORE OUR TRIP SOUTH IN FEB.AND WAS SECURELY IN PLACE WITH NO MOVEMENT. THE CABLE WAS IN NEW CONDITION WITH NO RUST. I DEALT WITH GM CUSTOMER SERVICE GAVE THEM ACCIDENT REPORTS AND ALL INFO NEEDED. MAY 5TH GM SENDS OUT ESIS FIELD INSPECTOR RON YEAGER. MR. YEAGER STATES HE HAS NEVER SEEN THIS BEFORE ON SUCH A NEW VEHICLE. APPROXIMATELY A MONTH LATER I'M IN CONTACT WITH GM THEY DENY THE CLAIM FOR REPAIRS BUT HAVE NO EXPLANATION AS TO THE CAUSE. THIS SPARE TIRE SYSTEM ON GM TRUCKS HAS LONG BEEN KNOWN FOR ITS FAILURES. USUALLY THE CABLES RUST IN PLACE AND YOU CAN'T GET THE TIRE DOWN WHEN NEEDED. I'VE ALWAYS OWNED GM TRUCKS AND USUALLY PLACE THE SPARE IN THE TRUCK BED DUE TO THIS POOR SYSTEM. IF THE RV WAS NOT BEHIND MY TRUCK THAT 65LB SPARE COULD HAVE DONE SEVERE DAMAGE TO THE VEHICLES/PERSONS TRAVELING BEHIND ME. (XXXX) REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Service brakes, Aug 22, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE IN TRAFFIC, THE BRAKE PEDAL FELT HARD WHEN DEPRESSED AND FAILED TO SLOW DOWN THE VEHICLE. THE CONTACT HAD TO DRIVE OFF THE FREEWAY AND ONTO THE GRAVEL TO BRING THE VEHICLE TO A COMPLETE STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO MARK CHRISTOPHER AUTO CENTER (2131 E CONVENTION CENTER WAY, ONTARIO, CA 91764, (909) 321-5860) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Service brakes, Aug 19, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING AT A LOW RATE OF SPEED, THE BRAKES FAILED TO OPERATE WITHOUT WARNING. THE CONTACT HAD TO PLACE THE VEHICLE INTO PARK IN ORDER FOR THE BRAKES TO FUNCTION PROPERLY. THE CONTACT TOOK THE VEHICLE TO MODERN CHEVROLET OF BURLINGTON (2616 ALAMANCE RD, BURLINGTON, NC 27215, 336-229-5501) WHERE THEY REPLACED THE VACUUM PUMP AND BELT. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 68,000.
Seat belts, Aug 15, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT NOTICED THAT BOTH REAR PASSENGER SEAT BELT BUCKLES WERE MELTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BUFF WHELAN CHEVROLET (LOCATED AT 40445 VAN DYKE AVE, 18 MILE, STERLING HEIGHTS, MI 48313, (877) 237-3928), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,300.
Electrical system, Latches/locks/linkages, Aug 13, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING AT ANY SPEED, THE POWER LOCK ON THE FRONT PASSENGER DOOR DID NOT LOCK AUTOMATICALLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED SERRA CHEVROLET AT 330-644-7500 (LOCATED AT 3281 S ARLINGTON RD, AKRON, OH 44312) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000. *BF *TR
Steering, Service brakes, Hydraulic, Electronic stability control (ESC), Aug 7, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE STABILITRAK, POWER STEERING, AND ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) BY CAPITOL CHEVROLET (6200 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 445-1222); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE STABILITRAK, POWER STEERING, AND ABS WARNING INDICATORS ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. THE VIN WAS UNKNOWN.
Electrical system, Engine, Aug 6, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF WHILE MAKING A TURN IN EITHER DIRECTION. THE FAILURE OCCURRED ON TWELVE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO DAVE GILL CHEVROLET (4700 E. BROAD ST, COLUMBUS, OH), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 32,000.
Engine, Aug 2, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR CONDITIONER WAS NOT FUNCTIONING CORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CONDENSER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED FOR HIS SAFETY IF THE FAILURE WERE TO OCCUR DURING HOT, INCLEMENT WEATHER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 74,298. *TR*JB
Service brakes, Aug 1, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE PULLING OUT OF THE DRIVEWAY, THE BRAKE PEDAL FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO APPLY BOTH FEET ON THE BRAKE PEDAL WITH EXCESSIVE FORCE FOR THE VEHICLE TO ROLL TO A STOP. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE CONTACT STATED THAT THE BRAKE POWER BOOSTER ASSIST FAILED. THE VEHICLE WAS TAKEN TO HENDERSON CHEVROLET (240 N GIBSON RD, HENDERSON, NV 89014, (702) 208-9999) WHERE IT WAS DETERMINED THAT THERE WAS A TECHNICAL SERVICE BULLETIN REGARDING THE VACUUM PUMP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Service brakes, Jul 30, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 80 MPH, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO USE BOTH FEET TO APPLY PRESSURE TO THE ACCELERATOR PEDAL TO STOP THE VEHICLE. IN ADDITION, THE SERVICE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO BOB RUWART MOTOR (2105 16TH ST, WHATLAND, WY 82201, (307) 269-0091), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Electrical system, Jul 29, 2019
LOSS OF POWER STEERING, ALL DIGITAL SCREENS GO BLACK, COMPUTER SHUTS DOWN, FINALLY RESULTING IN THE VEHICLE COMPLETELY SHUTTING OFF. AT THIS POINT NOTHING OPERATES INCLUDING 4 WAYS. AFTER 2-3 MINUTES ALL RESETS AND TRUCK STARTS AND OPERATES AGAIN. DEALER AND GM TECHS HAVE GONE THROUGH THE TRUCK FOR A WEEK WITH OUT A SOLUTION. THIS HAS HAPPENED AT LEAST 10 TIMES ,WITH A FEW TIMES BEING IN A POTENTIALLY DANGEROUS POSITION. ALL ELECTRICAL,ALL GROUNDS AND OBC ARE IN GOOD WORKING ORDER. THERE IS NO SOLUTION AND THIS IS NOT THE ONLY TRUCK WITH THIS ISSUE. GM HAS A MAJOR AND POTENTIALLY LETHAL PROBLEM AND HAVE NOT PUT OUT A RECALL AS OF YET. THIS WOULD LEAD ME TO BELIEVE THEY HAVE NOT FIGURED OUT THE ISSUE OR ARE WAITING FOR FATALITIES BEFORE INVESTIGATING.
Other or unspecified, Jul 24, 2019
THE ACCORDIAN PIECE TO THE SUNROOF JAMMED AND TORE PREVENTING CLOSING
Service brakes, Jul 23, 2019, crash
POOR BRAKING PERFORMANCE AT LOW SPEED. VEHICLE CONTINUES TO TRAVEL A SHORT DISTANCE AFTER BRAKES ARE FULLY DEPRESSED. CAUSED MINOR COLLISION WHEN BACKING OUT OF A PARKING SPACE. BRAKES HAVE BEEN INSPECTED BY DEALERSHIP ON MULTIPLE OCCASIONS AND BEEN DEEMED TO BE OPERATING PROPERLY. SYMPTOMS ARE MOST NOTICEABLE WHEN APPLYING BRAKES REPEATEDLY; E.G. STOP AND GO TRAFFIC OR MAKING A MULTIPLE POINT TURN.
Service brakes, Jul 23, 2019
BRAKES BECAME VERY HARD WHEN TRYING TO STOP AT SLOW SPEEDS. HAVE TO APPLY VERY HARD PRESSURE TO GET TRUCK TO STOP. SEVERAL VERY CLOSE CALLS RUNNING INTO ANOTHER VEHICLE.
Service brakes, Jul 22, 2019
UNEXPECTED AND INTERMITTENT LOSS OF POWER BRAKES. EVIDENT AT SLOW SPEED (WHEN BACKING). FIRST APPLICATION IS NORMAL, SECOND BRAKE APPLICATION IS POWER ASSIST IS REDUCED BY HALF, THIRD BRAKE APPLICATION HAS NO POWER BRAKE ASSIST. SAFETY HAZARD WHEN BACKING AS UNEXPECTED LOSS OF ASSIST CAN DAMAGE EQUIPMENT AND CAUSE INJURY.
Other or unspecified, Jul 22, 2019
AC CONDENSER LEAKS
Steering, Jul 22, 2019
LOSE POWER STEERING AND LOW SPEEDS WHEN TURNING AND STEERING WHEEL BECOMES VERY DIFFICULT TO TURN