2023 Chevrolet Silverado 1500
Problems, recalls and owner-reported issues
Engine is the leading concern among 382 owner complaints filed for this model year. This is the 12th highest complaint count among 19 Silverado 1500 model years with reports.
Of the 2023 reports, 7 involved a crash and 6 involved a fire. 2 people were injured.
What owners report most often
Recalls and investigations
Engine and engine cooling, engine, hard parts internal/mechanicalApr 24, 2025
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Engine failure increases the risk of a crash.
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
Campaign 25V274000 on NHTSA.gov
Service brakes, hydraulic, brake fluid low warning, lampSep 12, 2024
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
Campaign 24V674000 on NHTSA.gov
Exterior lighting, lighting control module, softwareDec 8, 2022
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
Campaign 22V903000 on NHTSA.gov
Representative owner complaints: other or unspecified
45 reports, newest first. Show all
Other or unspecified, May 1, 2025, fire
Unknown…Randomly started on fire after driving. Police report was filed under 25-000653/Altoona Police (I don’t have a copy)
Power train, Other or unspecified, Engine, Mar 14, 2025
I was on Expressway with the cruise set on 72 Miles an hour I heard a loud clunk the engine, of course shut off I go down to the gearshift in the console. It said neutral so close it over to the side of the road got stopped as soon as our momentum stopped and we are completely at a standstill the truck put itself in park. I then tried to restart it and it wouldn’t do anything. I contacted OnStar state in my situation and after multiple conversations with them, I disconnected the phone call and contacted my own towing service because we were 51 miles from our home and they would not tell the people there unless I paid for over half of it. They would only tow it to the nearest dealer. We have been a free customer since 1997. We or a family owned Electrical contacting business. My truck is my office. I’m in 90% of my day. I elected to take it to the dealer where we purchased it, and we purchased a good portion of our vehicles over the years and helps that it would be repaired in a timely manner.
Other or unspecified, Mar 10, 2025
The tail gate on my 2023 Silverado has started to open on its own both while driving and while stopped as well as attempting to open every 3-5 minutes while the vehicle is off. I contacted Chevrolet after I saw there was open recalls for this exact issue to see if my truck was covered with this recall and to my chagrin it is not. But from what I read, this is the exact issue that other drivers of Silverados between the years of 2020-2024 have been experiencing.
Other or unspecified, Feb 18, 2025
I have a 2023 Chevrolet Silverado 1500 and the OnStar is completely out the dealership say they have no idea when a module will be ready. I have talked to and seen several forums on this. Everyone states it’s a huge problem and now they want to charge up to $1000 to replace the module it is not covered by warranty. I cannot even use my navigation my security all the things that OnStar provides due to this module problem they have it seems to be getting bigger and more widespread. We should not have to pay for something that has nothing to do with the warranty of the truck. It is a malfunction with OnStar and Chevrolet
Vehicle speed control, Other or unspecified, Service brakes, Feb 3, 2025
I was driving to work from Livingston to Bozeman and the roads were bad so I was only going about 60 maybe 65 which was reasonable for the conditions this day, and out of nowhere my truck locked up and I slid it directly into the center median.
Other or unspecified, Jan 24, 2025
Moter blew with 19,000 miles on a leased vehicle. Blew a rod out of the block and there was no warning light or notice at all. Almost got rear-ended. Took 3 months to replace moter. New motor knocks and ticks...... I also told them the 10 speed transmission slips between seventh and eighth gear they said there's nothing wrong truck still slips between seventh and eighth gear to this day.
Other or unspecified, Nov 15, 2024
The sound on the Infotainment system, which controls the radio, apple car play and phone calls cuts out randomly and will not turn back on until the truck is turned off for 10 minutes or you pull over and park and do a reset in safe mode. This is a hazard as you can not make emergency call while driving or if you are on an emergency call while driving you are forced to go from hands free to holding your cell phone while driving. I reach out to Chevrolet several and brought the truck to 2 different dealerships and it is still not fixed.
Other or unspecified, Nov 6, 2024
randomly several times a day the google assistant comes on unexpectedly and starts to talk, via the infotainment system. She says "I cannot do that but in the meantime you can......"
Other or unspecified, Nov 4, 2024
After repeated software upgrades, the infotainment system continues to drop bluetooth calls causing the driver to pick up the phone manually. System will drop the connection several times during a 5 min call. This causes the driver to get distracted. Radio system has been updated twice under warranty. Problem is still not resolved.
Other or unspecified, Aug 8, 2024
The way the hood on my truck was designed should be modified. If the sun hits my hood it about blinds me, the glare is very bright. One time I couldn't see the road for a minute or two. The sun visor does not help or solve the problem
Other or unspecified, Forward collision avoidance, Jul 4, 2024
Forward collision system will light up and state it is not functioning. Will reset once truck is turned off for a bit. Stereo audio will intermittently cut out and stereo needs to be reset to hear audio again. Apple CarPlay will intermittently not connect
Other or unspecified, May 2, 2024
No idea where the problem lies due to inconsistent trouble codes, the truck will randomly start jerking and sometimes kill itself after throttle won’t respond no matter the speed. Every time I’ve had somebody drive it, it does not act up for them. I’ve had several parts replaced with the same problem coming back 50+ miles later. When it gets ready to shut down it throws the check engine light, service esc, collision light, and traction light, then says speed reduced or speed will be reduced in 175 miles. I have video evidence of all of this.
Other or unspecified, Apr 22, 2024, fire
Vehicle caught fire and burned up while idling at my babysitters
Vehicle speed control, Other or unspecified, Mar 2, 2024
AFTER USING CRUISE CONTROL THEN BRAKING -CRUISE CONTROL DISENGAGES AS NORMAL. THEN PROCEEDING TO PARK AT LOW SPEED AND TURNING THE STEERING WHEEL TO PARK-IT SEEMS LIKE CRUISE CONTROL ENGAGES AND CAR ACCELERATES. IT ONLY HAPPEN A FEW TIMES -5 SO FAR- ONLY HAS ABOUT 9000 MILES. APPLYING BRAKE DISENGAGES THE PROBLEM. NO INCIDENTS OCCURRED, BUT COULD CAUSE SERIOUS PROBLEM.
Electrical system, Other or unspecified, Dec 28, 2023
GM Infotainment Center unreliable and comes on when it feels like causing a panic while you are driving. I have taken it to the dealer twice and was told it is a known issue with no help in sight. The truck has less than 2000 miles on it.
Other or unspecified, Oct 8, 2023
The audio from the stereo will cut out for all services, FM, Sirius XM, Apple CarPlay , phone. It’s happened twice within two weeks. Once I reset the stereo in safe mode., it works again.
Steering, Wheels, Other or unspecified, Oct 1, 2023
Vehicle sways/wobbles on grooved pavement. Magnified immensely when towing a trailer. Threatens to pull you into other driving lanes. Service technician and service manager at dealership state it is a known condition with the type of tires Chevrolet has put on the vehicle and that Chevrolet is refusing to do anything about it. Multiple dates and is repeatable.
Other or unspecified, Sep 13, 2023
We purchased a 2023 Chevrolet Silverado High County on Thursday, August 10, 2023, at Reed Chevrolet in St. Joseph, MO. On August 19, 2023, the infotainment system failed on the vehicle. It was returned to the dealership for repair. In coordination with General Motors, the dealership could not fix the issue. They said a new infotainment system was required, but they did not have a strategy or solution to our problem. They indicated this was a supply issue, and they could not get an infotainment system as it was back-ordered. On September 11, 2023, the dealership had to trade us vehicles as they could not provide a time frame for repair. We had to give up the 3.0 straight 6 Duramax diesel we wanted and go with a gasoline version. In communication with GM, they were aware of this problem, based on the careful wording of their responses and the 2021-2023 model year Silverado pickups. I researched these model ears and found this was a common problem among many Silverado owners. GM is also well-known for this issue infotainment issue and has settled a previous class action lawsuit for different model years. GM needs to be held accountable for this issue. I look forward to your response. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Other or unspecified, Jun 29, 2023
Vehicle experiences unexpected sudden acceleration, usually at low speeds. Engaging the brake will stop it.
Other or unspecified, Jun 7, 2023
The backup camera intermittently turns off in low light, thus rendering it ineffective at night. It's been identified with NHTSA ID Number: 10234211. However, there is no fix. I feel this is a safety issue as the camera does not work correctly in low light. It has been this way for approximately 6 months, since I purchased the vehicle.