2002 Chevrolet Tahoe
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 462 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Tahoe model years with reports.
Of the 2002 reports, 44 involved a crash and 8 involved a fire. 46 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Wheels, hubDec 17, 2007
CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.
WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.
FEDERAL-MOGUL WILL NOTIFY CUSTOMERS AND WILL REPLACE THE HUB ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 7, 2008. OWNERS CAN CONTACT FEDERAL-MOGUL TOLL-FREE AT 877-489-6659.
Campaign 07E106000 on NHTSA.gov
Fuel system, gasolineMay 19, 2006
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
Campaign 06E043000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipAug 29, 2005
CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES MAY EXPERIENCE UNWANTED ANTILOCK BRAKE SYSTEM (ABS) ACTIVATION. THIS CONDITION IS MORE LIKELY TO OCCUR IN ENVIRONMENTALLY CORROSIVE AREAS. THIS RECALL WILL BE LAUNCHED IN THE "SALT BELT" STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MARYLAND, MASSACHUSETTS, MAINE, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN AND THE DISTRICT OF COLUMBIA ONLY.
THIS CAN CAUSE INCREASED STOPPING DISTANCES DURING LOW-SPEED BRAKE APPLICATIONS, WHICH COULD RESULT IN A CRASH.
DEALERS ARE TO REMOVE THE WHEEL SPEED SENSOR AND THOROUGHLY CLEAN THE WHEEL SPEED SENSOR MOUNTING SURFACE ON THE BEARING, APPLY RUST INHIBITOR TO THE CLEANED SURFACE, GREASE THE MOUNTING SURFACE, REINSTALL THE WHEEL SPEED SENSOR, AND CHECK THE PEAK-TO-PEAK OUTPUT VOLTAGE TO ENSURE THE WHEEL SPEED SIGNAL IS WITHIN SPECIFICATIONS. THE RECALL BEGAN SEPTEMBER 22, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
Campaign 05V379000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Seats, front assembly, head restraintSep 17, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH REARWARD FOLDING HEAD RESTRAINTS ON THE SECOND ROW SEATS, TWO POTENTIAL PINCH POINTS EXIST ON EACH OF THE FOLDING HEAD RESTRAINTS WHEN THE RESTRAINTS ARE FOLDED REARWARD AS THE SEATBACK IS FOLDED DOWN.
IF A PERSON WERE TO INSERT THEIR FINGER(S) INTO THE PINCH POINT WHEN THE HEAD RESTRAINT FOLDS, IT COULD TRAP AND PINCH THE FINGER(S) CAUSING INJURY.
DEALERS WILL INSTALL PROTECTIVE COVERS OVER THE PINCH POINTS. OWNER NOTIFICATION BEGAN NOVEMBER 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR CADILLAC AT 1-800-458-8006.
Campaign 02V253000 on NHTSA.gov
Representative owner complaints
462 reports, newest first.
Power train, Nov 27, 2007
I PURCHASED MY 2002 CHEVROLET IMPALA LS IN DECEMBER, 2004. GREAT LOOKING VEHICLE WITH NUMEROUS PROBLEMS. THE MOST RECENT AND SEVERE HAS COME OVER THE LAST FEW DAYS. WHILE ACCELERATING ON AN ENTRANCE RAMP, THE CAR WILL NOT SHIFT PROPERLY; VERY ROUGH AND THE RPM'S GO TO 4000 OR ABOVE BEFORE SHIFTING OR IF I LET OFF THE ACCELERATOR. I AM TERRIFIED THAT THE TRANSMISSION IS GOING TO COME OUT COMPLETELY WHILE DRIVING WITH MY FAMILY IN THE VEHICLE; I AM TAKING THE CAR TO A MECHANIC TO HAVE IT LOOKED AT. I HAVE ALSO BEEN RESEARCHING OTHER COMPLAINTS ABOUT THE CAR, AND TO MY HORROR, I AM EXPERIENCING MUCH OF THE SAME AS OTHER CONSUMERS. HOW CAN SO MANY COMPLAINTS BE ISSUED ABOUT THE SAME VEHICLE AND GENERAL MOTORS NOT FIXING THE PROBLEMS?? *TR
Power train, Oct 31, 2007
1) NO EVENTS LEADING TO TRANS FAILURE 2) NO REVERSE, NO 3RD OR 4TH GEAR 3) REBUILD TRANSMISSION. *TR
Power train, Oct 17, 2007
I HAVE HAD MY CHEVY TAHOE FOR JUST OVER 2-1/2 YEARS. DURING THIS TIME, MY TRANSMISSION HAS FAILED TWICE. THE SAME PART ALSO BROKE PRIOR TO MY OWNING THE VEHICLE. THREE TIMES THE SAME PART HAS FAILED YET MY VEHICLE HAS LITTLE OVER 55,000 MILES ON IT. IT HAD APPROXIMATELY 40,000 THE LAST TIME IT WAS REPAIRED. I HAVE SOUGHT ASSISTANCE FROM GM TO GET THE TRANSMISSION FIXED BUT WAS FLAT DENIED ANY TYPE OF SUPPORT. I FEEL THIS IS A PROBLEM WITH THEIR TRANSMISSION THAT SHOULD BE ADDRESSED BY GM, NOT THE UNSUSPECTING OWNER. *JB
Air bags, Aug 20, 2007, crash
MY DAUGHTER WAS DRIVING MY 2002 CHEVY TAHOE WHEN IT WAS SIDE SWIPED BY ANOTHER CAR. THE CAR WENT OUT OF CONTROL AND ROLLED THREE TIMES LANDING ON IT'S HOOD. THE FRONT OR SIDE AIRBAGS DID NOT DEPLOY. *TR
Electrical system, Jul 23, 2007
MY 2002 CHEV TAHOE SPEEDOMETER IS NOT WORKING CORRECTLY. IT SHOWS I AM GOING ABOUT 5 MPH SLOWER THAN I ACTUALLY AM. *JB
Parking brake, Jun 24, 2007
THE 2002 CHEVROLET TAHOE HAS FAILED INSPECTION BECAUSE OF THE EMERGENCY BRAKE.. IT WAS COMPLETELY USELESS. IT DIDN'T WORK. WHY I DON'T KNOW, BUT THE INSPECTION PLACE STATED THAT THEY HAD FAILED NUMEROUS TAHOES WITH THE SAME PROBLEM. I FELT THAT IT WAS UNSAFE AND CHEVROLET SHOULD RECALL THE FEW THAT HAVE THIS PROBLEM. WHY DID IT HAVE TO BE AN INNOCENT PARTY CONCERNING SEVERAL DEATHS OR THOUSANDS OF PEOPLE REPORTING IT BEFORE IT IS RECALLED. I DIDN''T EVEN USE THE BRAKE HOW COULD IT NOT WORK ANYMORE.
Equipment, Jun 13, 2007
2002 CHEVROLET TAHOE. NOTICED A FUTTER/RATTLING COMPRESSOR LIKE SOUND WHEN ACCELERATING. APPEARED TO BE FROM AIR CONDITIONING (A/C) CONDENSER & COMPRESSOR AIR VENTS IN THE FRONT AND BACK OF THE TAHOE WAS NOT COOLING OFF . WITH A/C OFF IT WILL NOT MAKE THIS NOISE. CALLER, TALKED TO SEVERAL PEOPLE WITH THE SAME PROBLEM. THE PROBLEM WAS INTERMITTENT. REPLACED TENSIONER PULLY, COMPRESSOR, AND NOW I AM TOLD IT WA S THE AC CONDENSER. I HAVE ALREADY SPENT $1100, AND WARRANTY ONLY PAID FOR 1 ITEM. I NOW NEED $500 FOR AC CONDENSOR TO HOPE TO HAVE VEHICLE BACK TO FAIR CONDITION. I WOULD LIKE CHEVROLET TO RECALL/REPLACE THIS IN THE VEHICLE, AS WELL AS OTHERS DUE TO CHEVROLET KNOWING THIS WAS A PROBLEM. I WANT PAYMENT OF $800 PAID TO ME FOR OUT OF POCKET EXPENSES I HAD TO PAY WHEN THE VEHICLE ONLY HAD 57,000 MILES ON IT. I OWN A 1999 PATHFINDER AND NEVER HAD ANY OF THESE PROBLEMS. I WOULD LIKE SOMEONE TO CONTACT ME AS SOON A SPOSSIBLE. *AK
Latches/locks/linkages, May 16, 2007
I PURCHASED A 2002 TAHOE IN AUGUST AND RECENTLY NOTICED A POPPING SOUND WHEN I WOULD LIFT THE HATCHBACK. UPON FURTHER INVESTIGATION, I COULD SEE THAT THE WHOLE HATCHBACK GLASS WAS SAGGING ON ONE SIDE. I REALIZED THAT THE COMPONENTS THAT HELD THE GLASS TO THE FRAME WAS BADLY CRACKED AND STARTING TO LET GO. I HAD BOUGHT THE EXTENDED WARRANTY, BUT WAS TOLD THIS WAS A GLASS ISSUE, AND WOULD NOT BE COVERED. AFTER SEVERAL CALLS TO THE DEALERSHIP, THEY AGREED TO HAVE A GM REPRESENTATIVE EVALUATE THE SITUATION TO SEE IF THEY COULD REPLACE IT AT NO CHARGE, $802.50, IN THE END THE DEALERSHIP REPLACED THE GLASS FOR ME.*AK
Power train, May 1, 2007
THERE IS A LOT OF NOISE (CLUNKING) COMING FROM FRONT DRIVESHAFT WHEN MY VEHICLE IS ENGAGED IN 4 WHEEL DRIVE ESPECIALLY WHEN TURNING AND THERE IS SOME SMELL OF BURNING COMING ...NO PROBLEM OR NO NOISE WHEN DRIVING IN 2 WHEEL DRIVE. I'M AFRAID THAT SOMETHING WILL BREAK ONE DAY AND I WILL HAVE AN ACCIDENT. DEALER TRIED TO FIX IT TWICE BUT WAS UNABLE. THERE ARE NO RECALLS BUT IT IS HIGHLY UNUSUAL TO HEAR THIS "SCARY NOISE". *TR
Other or unspecified, Apr 19, 2007
CHEVROLET IS DISCONTINUING ON STAR EMERGENCY CALL SIGNALS FROM ALL 2002 VEHICLES WITHOUT ANY OPTION TO RENEW. WE DEPEND ON THE 911 AUTO CALL FEATURE. *TR
Suspension, Apr 11, 2007
I HAVE OWNED MY TAHOE FOR ALMOST 3 YEARS, AND I HAVE HAD THE FRONT HUBS/WHEEL BEARINGS REPLACED 3 TIMES. SINCE THEY WERE A ONE PIECE ASSEMBLY,THEY WERE RATHER EXPENSIVE. I HAVE PUT ALMOST 70000 MILES ON IT SINCE I HAVE OWNED IT, AND NEVER HAD ANY OTHER PROBLEMS WITH THIS TRUCK. *AK
Air bags, Equipment, Mar 20, 2007
ON MARCH 20. 2007 I RECIEVED A LETTER FROM ONSTAR TELLING ME THAT A SAFETY FEATURE THAT I PURCHASED NEW WITH MY 2002 CHEVROLET TAHOE WILL NOT BE OPERABLE AFTER DECEMBER 31, 2007. I WILL NO LONGER HAVE THE ONSTAR SYSTEM TO CALL 911 AUTOMATICALLY IN CASE AIR BAG DEPLOYMENT. I UNDERSTAND THAT THERE ABOUT 2 MILLION OWNERS OF GM CARS THAT WILL HAVE THE SAME PROBLEM. *AK
Service brakes, Air, Mar 19, 2007
ABS SENSOR MALFUNCTIONING, FAILURE TO STOP AT LOW SPEEDS. CURRENT RECALL DOES NOT EXTEND TO FLORIDA. SAFETY ISSUE IS NOT CONFINED TO 'RUST BELT/SALT BELT' NORTHERN STATES.
Parking brake, Mar 5, 2007
I HAVE A 2002 CHEVY TAHOE WITH EMERGENCY BRAKE PROBLEMS. I HAVE TAKEN MY VEHICLE INTO GMAC FOR BRAKE INSPECTIONS WITH ONLY 20,000 MILES AND WAS TOLD THAT IS THE WAY EMERGENCY BRAKES ARE. I HAVE TO PUT MY FOOT TO THE FLOOR OF THE VEHICLE TO ENGAGE E-BRAKE. THE VEHICLE WILL MOVE (DRIVE) WITH THE E-BRAKE ON. NOW, I AM UP TO 70,000 MILES AND I'M SCARED THAT THE VEHICLE WON'T STOP WHEN I NEED IT TOO. I HAVE HEARD THIS IS A COMMON PROBLEM WITH CHEVY TAHOES IN YEARS 200-2003 DUE TO A BRAKE PAD ISSUE. PLEASE DO SOMETHING BEFORE SOMEONE DIES. *JB
Service brakes, Hydraulic, Equipment, Feb 19, 2007
IN FEBRUARY 2004, I PURCHASED A USED 2002 CHEVROLET. IN JUNE 2004 THE VEHICLE'S ELECTRONIC BRAKE CONTROL MODULE FAILED AND WAS REPLACED BY MY LOCAL CHEVROLET DEALER. AT THE TIME OF THE REPAIR THE VEHICLE HAD 52, 000 MILES. ON FEBRUARY 15, 2007 THE SAME PART FAILED AGAIN. THE VEHICLE NOW HAS 102,000 MILES. THE ELECTRONIC BRAKE CONTROL MODULE IS A NON-WEAR ITEM. I CONTACTED CHEVROLET TO INQUIRE ABOUT A RECALL ON THIS ITEM. NO RECALL EXIST HOWEVER THERE HAVE BEEN TECHNICAL SERVICE BULLETINS ISSUE CONCERNING THIS ITEM. I WAS TOLD BY CHEVROLET AND THE REPAIR FACILITY THAT BECAUSE MY VEHICLE NOW HAS MORE THAN 100,000 MILES I WOULD HAVE TO REPLACE THE ITEM AT MY EXPENSE. *JB
Steering, Suspension, Jan 15, 2007
I OWN A 2002 TAHOE THAT I BOUGHT NEW. WITH IN 6 MONTHS IT DEVELOPED A KNOCKING IN THE FRONT END. IT SOUNDED AS IF THE FRONT END WAS ABOUT TO FALL OUT. PART OF THE STEERING SHAFT WAS REPLACED AND IT STOPPED. IT IS NOW DOING IT AGAIN. IS THERE A STEERING DANGER THAT COULD POSSIBLE CAUSE AN ACCIDENT? *NM
Parking brake, Jan 10, 2007
OUR 2002 CHEVROLET TAHOE FAILED THE ANNUAL SAFETY INSPECTION DUE TO THE PARKING BRAKE NOT FUNCTIONING AT ALL. WAS ADVISED BY THE INSPECTOR THAT THIS IS A COMMON PROBLEM IN THE TAHOE AND OTHER GM SUVS DUE TO A POOR DESIGN OF THE PARKING BRAKE SHOE ATTACHMENT. SINCE THE PARKING BRAKE DID NOT FUNCTION AT ALL, IT INDICATED THAT BOTH PARKING BRAKE SHOES WERE NOT FUNCTIONING. AS EXPLAINED BY THE INSPECTOR: THE ATTACHMENT POINT FAILS EASILY ALLOWING THE PARKING BRAKE SHOE TO DROP DOWN AND COME INTO CONTACT WITH THE ROTOR, WHICH THEN RENDERS THE PARKING BRAKE USELESS. IF NOT CAUGHT RELATIVELY SOON, THE PAD WILL BE WORN OFF FROM CONTACT WITH THE ROTOR AND THE UNDERLYING METAL OF THE SHOE CAN DAMAGE THE ROTOR. BOTH PARKING BRAKE SHOES WERE DETACHED AND THE MINIMUM COST WAS $120 IF THE SHOES ONLY NEEDED RE-ATTACHMENT, HOWEVER SINCE BOTH PADS WERE WORN FROM RUBBING THE ROTORS THE COST TO REPAIR WAS QUOTED AS $250. A SECOND ESTIMATE WAS $300. ACTUAL COST OF REPAIR WAS $234.43. THE SECOND REPAIR SHOP THAT QUOTED $300, ALSO STATED THAT THIS IS A COMMON PROBLEM WITH GM SUVS. THE INSPECTOR TOLD US THAT GM IS AWARE OF THIS DEFECT, BUT HAS CHOSEN TO DO NOTHING ABOUT IT. THE END RESULT OF A POORLY DESIGNED PARKING BRAKE SHOE IS A USELESS PARKING BRAKE THAT THE CONSUMER IS NOT AWARE OF UNTIL INSPECTED OR AN ACCIDENT OCCURS AND THEN AN EXTREMELY COSTLY REPAIR. AFTER A QUICK SEARCH ON THE INTERNET, IT IS CLEAR THAT THIS IS A COMMON PROBLEM AND THAT ACCIDENTS HAVE ALREADY OCCURRED. THE FOLLOWING NEWS LINK LEAD US TO REPORT THIS TO THE NHTSA: HTTP://WWW.AZCENTRAL.COM/12NEWS/CONSUMER/ARTICLES/CHEVYTAHOE09152004-CR.HTML. *JB
Exterior lighting, Dec 13, 2006
2002 MALIBU. TURN SIGNAL/HAZARD FLASHER FAILURE. *NM
Steering, Nov 15, 2006
I HAVE A BUMPING NOISE IN MY STEERING COLUMN. I HAVE A 2002 CHEVROLET TAHOE WITH AROUND 70,000 MILES. THE NOISE WAS EVIDENT WHEN I PURCHASED THE VEHICLE WITH 12,000 MILES. I DO NOT KNOW IF IT IS A SAFETY PROBLEM THEY ARE NOT ANY RECALLS LISTED. I HAVE 3 FRIENDS WITH THE SAME ISSUE WITH THE SIMILAR VEHICLE. *NM
Parking brake, Oct 2, 2006
DT*: THE CONTACT STATED THE VEHICLE'S EMERGENCY BRAKE FAILED WHILE CHANGING A TIRE. THE VEHICLE ROLLED OFF THE JACK, SHOULD HAVE STOPPED, BUT ROLLED A FEW FEET BEFORE THE CONTACT WAS ABLE TO STOP THE VEHICLE. NO INJURIES WERE SUSTAINED. THE EMERGENCY BRAKE LIGHT WAS NOT ILLUMINATED.*AK
Steering, Sep 28, 2006
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL VIBRATED WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE STEERING COLUMN NEEDED LUBRICATION. THE MANUFACTURER WAS NOT CONTACTED.
Power train, Aug 23, 2006
I HAD A MAINTENANCE SERVICE PERFORMED ON MY 2002 CHEVY TAHOE AT THE CARL CHEVROLET DEALERSHIP IN SAN JOSE, CA. A MINOR TRANSMISSION SERVICE WAS INCLUDED WITH THIS SERVICE. THEY REPLACED THE FILTER, PERFORMED A VISUAL INSPECTION OF THE TRANSMISSION AND REPLACED 4.5 QUARTS OF TRANSMISSION FLUID THAT WAS REMOVED FOR FILTER REPLACEMENT. I PICKED-UP MY SUV AND DROVE IT HOME. THERE WAS A SLIGHT DELAY IN SHIFTING, BUT THIS WAS ONLY NOTICEABLE INTERMITTENTLY. THE NEXT DAY, I WAS LEAVING ON A FAMILY CAMPING TRIP AND MY TRANSMISSION WENT OUT APPROXIMATELY 1/4 OF A MILE FROM HOME. WE WERE MAKING A RIGHT TURN AND I HEARD A LOUD "CLUNK" WHICH WAS FOLLOWED BY A SPINNING OR HIGH RPM WINDING SOUND. SINCE WE WERE ABOUT TO START DOWN A STEEP HILL, I TRIED TO TURN AROUND. AS I WAS IN THE PROCESS OF MAKING A Y-TURN, I PUT THE CAR INTO REVERSE. I HAD LOST MY REVERSE GEAR, SO I WAS UNABLE TO COMPLETE THE TURN. THIS LEFT MY CAR STRANDED IN THE LANE OF ONCOMING TRAFFIC. FEARING FOR MY FAMILIES SAFETY,I PUT THE CAR INTO NEUTRAL AND PUSHED THE CAR FORWARD INTO A DRIVEWAY TO PREVENT BLOCKING THE LANE. I HAD MY TAHOE TOWED BACK TO THE CARL CHEVROLET DEALERSHIP. THE TRANSMISSION TECH STATED THAT THE SUN SHELL GEAR HAD WORN OUT AND CAUSED THE TRANSMISSION TO FAIL. HE ALSO STATED THAT THERE WAS NO CONNECTION BETWEEN THE PREVIOUS DAY'S SERVICE AND THE TRANSMISSION FAILURE THE FOLLOWING DAY. THE SERVICE MANAGER STATED THAT THIS IS A COMMON PROBLEM WITH THE 4L60E TRANSMISSIONS THAT ARE STANDARD EQUIPMENT IN THE TAHOES. THE TRANSMISSION TECH ALSO STATED THAT THE CHEVROLET DISTRIBUTED A TECHNICAL BULLETIN WITHIN THE COMPANY ADVISING THE MECHANICS THAT THE SUN SHELL GEAR WAS FAULTY DUE TO A LACK OF PROPER HEAT TREATING. CHEVY HAS BEEN AWARE OF THIS PROBLEM SINCE THE YEAR 2000. I ASKED CHEVY CUSTOMER SERVICE FOR FINANCIAL ASSISTANCE AND THEY OFFERED TO PAY 10% OF THE BILL. MY FAMILY WAS PUT AT RISK DUE TO THIS KNOWN PART DEFECT IN THE TRANSMISSION. *JB
Service brakes, Hydraulic, Parking brake, Aug 9, 2006
PROBLEM WITH BRAKING SYSTEM OF MY 2002 CHEVROLET TAHOE LS 1500. WITHIN A YEAR OF PURCHASING THE TAHOE THE BRAKING SYSTEM BEGAN TO ACT STRANGELY. FOR EXAMPLE, WHILE DRIVING MY DAUGHTER TO PRESCHOOL IN SAN FRANCISCO, CA. THERE IS HILL I DRIVE DOWN WITH A STOP SIGN AT THE BOTTOM. THERE IS A BUMP IN THE ROAD APPROX. 30 FEET FROM THE STOP SIGN - ALMOST EVERY TIME I HIT THIS BUMP, WITH THE BRAKE ALREADY ENGAGED - THE BRAKE SYSTEM "DISENGAGES" WHEN I HIT THE BUMP AND I HAVE TO FRANTICALLY PUSH THE BRAKE AGAIN TO TRY TO STOP THE VEHICLE. A FEW TIMES I HAVE ENDED UP IN THE MIDDLE OF THE STREET BEFORE THE BRAKE ENGAGES. IT IS ONLY PURE LUCK THAT NO ONE HAS BEEN HIT OR KILLED. I KNOW NOW TO AVOID THIS STREET , BUT IT HAPPENS APPROX. 5 TO 10 TIMES A MONTH AT DIFFERENT TIMES, WEATHER CONDITIONS, ROAD SURFACES, ETC. I AM UTTERLY PARANOID ABOUT THIS AND DRIVE VERY CAUTIOUSLY - IT IS ONLY FOR THAT REASON THAT I HAVEN'T BEEN IN AN ACCIDENT. IN MAY OF 2005 I FINALLY INSISTED ON REPLACING THE BRAKES AT MY OWN EXPENSE, YET THIS HASN'T SOLVED THE PROBLEM. THE EMERGENCY BRAKE PROBLEM IS HORRIBLE. THIS STARTED AS SOON AS THE BRAKES WERE REPLACED IN MAY 2005- IT STARTED STICKING ONCE IN A WHILE AND WORKED ITS WAY UP TO A FEW TIMES A DAY. THE EMERGENCY BRAKE WAS REPLACED IN APRIL OF 2006 YET THIS SOLVED NOTHING, THE PROBLEM IS JUST AS BAD IF NOT WORSE NOW. THE CHEVROLET DEALER I HAVE BEEN WORKING WITH, PUTNAM CHEVROLET IN BURLINGAME, CA., ACTS AS IF I AM DRIVING THE VEHICLE LIKE A MANIAC AND IT IS ALL MY FAULT. FOR THE FIRST TIME TONIGHT, IN A TERRIBLE CASE OF FRUSTRATION, I TURNED TO THE INTERNET TO INVESTIGATE AND WAS STUNNED BY WHAT I DISCOVERED-A PROBLEM WITH ABS BRAKES FOR THIS VEHICLE THAT HAS BEEN RECALLED IN ONLY 20 STATES, AND A KNOWN DEFECT WITH THE EMERGENCY BRAKE THAT HAS RESULTED IN BULLETINS TO THE DEALER BUT NO RECALL. FIVE OTHER PEOPLE I KNOW HAVE EXPERIENCED THE SAME TYPE OF PROBLEMS WITH EITHER A TAHOE OR YUKON - HUGE PROBLEM AND NEEDS TO BE INVESTIGATED. *NM
Other or unspecified, Jul 27, 2006
CONSUMER REQUESTS INFORMATION ABOUT GENERAL MOTORS VEHICLES. CONSUMER WOULD LIKE TO KNOW IF THESE VEHICLE ARE MORE LIKELY TO CATCH ON FIRE IN A CRASH. *KB A FRIEND OF THE CONSUMER HAS A 2002 TAHOE WHICH CAUGHT ON FIRE MINUTES AFTER A SLIGHT FRONT END COLLISION CAUSED THE GAS LINE TO RUPTURE. THE CONSUEMR ALSO OWNS A 2002 TAHOE. *NM
Structure, Jul 14, 2006
TO WHOM IT MAY CONCERN: I HAVE A 2002 CHEVROLET TAHOE LT 4X4. I RECENTLY NOTICED A POPPING SOUND EACH TIME I LIFTED THE CARGO DOOR. WE SOON REALIZED THAT THE GLASS WAS LOOSE AND WHEN WE WENT TO LIFT UP THE GLASS WHICH LIFTS SEPARATELY FROM THE DOOR, WE REALIZED THE HINGE HAD SEPARATED FROM THE GLASS. THE OTHER SIDE IS ALSO STARTING TO CRACK. I WAS TOLD BY THE DEALERSHIP THAT IT WAS NOT COVERED IN MY WARRANTY THAT I HAD PURCHASED AT THE TIME I PURCHASED THE TAHOE. IT WILL COST ME 802.50 TO REPLACE THE BACK WINDOW BECAUSE IT IS ALL ONE PIECE. THIS DOES NOT EVEN COVER THE LABOR. I WAS ALSO TOLD NOT TO DRIVE ON THE FREEWAYS UNTIL I HAVE IT FIXED BECAUSE THE WINDOW COULD RIP OFF FROM FORCE OF WIND. TO ME, THIS IS A VERY DANGEROUS PROBLEM AND COULD ULTIMATELY KILL SOMEONE. I HAVE DONE SOME RESEARCH AND NOTICED THAT THERE HAVE BEEN OTHERS THAT THIS HAS HAPPENED TO AS WELL. THEREFORE, I AM WONDERING IF IT IS A MANUFACTURER DEFECT AND IF THESE MODELS SHOULD BE RECALLED. *JB