2007 Chevrolet Tahoe
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,177 owner complaints filed for this model year. This is the highest complaint count among 26 Tahoe model years with reports.
Of the 2007 reports, 26 involved a crash and 27 involved a fire. 75 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Campaign 21V052000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Campaign 21V050000 on NHTSA.gov
Electrical systemJun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 10V240000 on NHTSA.gov
Electrical systemAug 28, 2008
GM IS RECALLING 857,735 MY 2006-2008 BUICK LUCERNE; CADILLAC DTS; HUMMER H2; MY 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL, SATURN OUTLOOK; AND MY 2008 BUICK ENCLAVE VEHICLES EQUIPPED WITH A HEATED WIPER WASHER FLUID SYSTEM. A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE.
THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE INCREASING THE RISK OF A FIRE.
DEALERS WILL INSTALL A WIRE HARNESS WITH AN IN-LINE FUSE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 12, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CADILLAC AT 1-800-982-2339 OR HTTP://WWW.CADILLAC.COM; CHEVROLET AT 1-800-630-2438; SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM, GMC AT 1-866-996-9436; OR HUMMER AT 1-800-732-5493; OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Campaign 08V441000 on NHTSA.gov
Representative owner complaints: structure
279 reports, newest first. Show all
Structure, Latches/locks/linkages, Jul 7, 2010
THE CHROME "PAINT" ON THE INTERIOR DOOR HANDLES HAS FLAKED OFF AND WHEN YOU OPEN OR SHUT THE DOOR FROM THE INSIDE, IT GIVES YOU A "PAPER CUT." IT HAS CUT MY FINGERS SEVERAL TIMES, YOU DON'T EVEN THINK ABOUT THE ACTIONS OF OPENING OR SHUTTING THE DOOR BEFORE YOU DO IT BECAUSE IT IS SECOND NATURE SO IT IS HARD TO DO SOMETHING TO PREVENT IT. *TR
Structure, Jul 4, 2010
THE CHROME ON MY INTERIOR DOOR HANDLE OF MY 2007 CHEVROLET TAHOE IS SEPARATING AT THE SEEM. WHEN I WENT TO EXIT THE VEHICLE THE EDGE CUT MY TWO FINGERS BADLY, MORE THAN JUST A PAPER CUT. THE CHROME IS AS RIGID AS A PIECE OF ALUMINUM FROM A SODA CAN. *TR
Structure, Jul 1, 2010
CHROME-PLATTED INSIDE DOOR HANDLES ARE PEELING AND FINGERS ARE BEING SLICED. *TR
Structure, Latches/locks/linkages, Jun 24, 2010
INTERIOR DOOR HANDLES ON 2007 CHEVY TAHOE ARE SHARP TO THE TOUCH AND WE HAVE RECEIVED SEVERAL CUTS. *TR
Structure, Jun 16, 2010
I AM THE OWNER OF A 2007 CHEVY TAHOE. A FEW MONTHS AGO I NOTICE A CRACK IN SEVERAL PLACES ON MY DASHBOARD. THE MOST VISIBLE CRACK WAS LOCATED NEXT TO THE PASSENGER AIRBAG. I AM AFRAID THAT BECAUSE THIS CRACK IS NEXT TO THE AIRBAG IT MAY POSSIBLE CAUSE THE AIRBAG TO DEPLOY AND CAUSE SERIOUS INJURIES TO A PASSENGER OR CAUSE ME TO BE INVOLVED IN AN ACCIDENT. *TR
Structure, Latches/locks/linkages, Jun 14, 2010
I CURRENTLY OWN A 2007 CHEVY TAHOE. THE CHROME ON THE PASSENGER DOOR HANDLE IS PEELING. I HAVE CUT MYSELF SEVERAL TIMES WHEN ATTEMPTING TO OPEN OR CLOSE THE DOOR. SHORT TERM SOLUTION WAS TO PUT TAPE ON THE HANDLE OR A BAND AID. I ALREADY HAVE 6 CUTS (JUST LIKE PAPER CUTS) IT HAPPENS FREQUENTLY. PLEASE INVESTIGATE. *TR
Structure, Latches/locks/linkages, Jun 10, 2010
I JUST READ THAT THE NHTSA IS INVESTIGATING THE INTERIOR DOOR HANDLES ON THE 2007 TAHOE. I HAVE HAD THIS PROBLEM MANY TIMES, AND SO HAS MY WIFE. IT'S THE SEAM WHERE THE TWO PIECES OF 'FAKE' CHROME COME TOGETHER AT THE TOP OF THE DOOR HANDLE - THINK OF A RAZOR SHARP PIECE OF PLASTIC EVERY TIME YOU TRY TO OPEN YOUR DOOR. I TOOK IT INTO THE DEALER (JOHN L. SULLIVAN, ROSEVILLE, CA) WHERE WE BOUGHT IT AND THEY SAID THERE WAS NO RECALL AND THAT THERE WAS NOTHING THEY COULD DO - PRETTY TYPICAL OF A DEALERSHIP I FIND. SO I'VE JUST BEEN DEALING WITH IT; THAT AND NASTY CUTS ON MY FINGERS. I FINALLY TOOK A RAZOR AND SHAVED THE PIECES DOWN, BUT NOW THE WHITE PLASTIC OF THE HANDLE IS EXPOSED. IT LOOKS HORRIBLE. *TR
Structure, Latches/locks/linkages, May 11, 2010
I HAVE A 2007 CHEVROLET TAHOE LT3 THAT THE INTERIOR DOOR HANDLES CHROME PLATING IS SHARP , ESPECIALY WHERE IT MEETS AT THE SEAM. I HAVE CUT MYSELF SEVERAL TIMES ON THESE HANDLES( BOTH DRIVERS AND PASSENGER DOOR HANDLES ARE THIS WAY) DOOR HANDLES ON A VEHICLE ESPECIALLY ONLY 3 YEARS OLD SHOULDNT FAIL LIKE THIS. *TR
Structure, Latches/locks/linkages, Apr 11, 2010
I HAVE A 2007 CHEVY TAHOE LTZ. THE CHROME PLATING FROM THE INTERIOR DOOR HANDLES ARE SHARP AND ON OCCASION I HAVE TO BE CAREFUL NOT TO MOVE MY FINGERS OVER THE AREA WHERE THE PLATING MEETS AT A SEAM. I HAD A SLIGHT CUT PREVIOUSLY FROM THEM. *TR
Structure, Apr 9, 2010
CRACKED DASHBOARD IN 2007 CHEVROLET TAHOE. LARGE CRACK IN CORNER TO THE LEFT OF THE "HUMP" WHERE SPEEDOMETER, ETC IS LOCATED. SMALLER CRACK IN THE CORNER WHERE THE PASSENGER AIRBAG PANEL SITS. CONTACTED GM TO REPORT DEFECT AND THEY OPTED NOT TO ACKNOWLEDGE THIS WAS A PROBLEM. CONCERN IS WHETHER THIS DEFECT WILL CAUSE AIRBAG TO BECOME UNSTABLE. WILL IT DEPLOY UNEXPECTEDLY BECAUSE THE SURROUNDING PANEL IS COMPROMISED? I HAVE LOCATED 20+ OTHERS ON THE INTERNET WHO HAVE COMPLAINED OF THE SAME DEFECT. *TR
Structure, Latches/locks/linkages, Mar 1, 2010
THE CHROME PLATING ON THE INTERIOR DOOR HANDLES PEEL AND CREATE SHARP EDGES THAT CUT AND DRAW BLOOD. *TR
Structure, Feb 1, 2010
CRACKS ON THE DASHBOARD ABOVE THE STEERING WHEEL AND THE PASSENGER AIRBAG. THE CRACKS OVER THE PASSENGER AIRBAG COULD POSSIBLY BE A HAZARD. THIS SEEM TO BE A COMMON CONDITION IN THE 2007 TAHOE/YUKON. WE HAVE CONTACTED GM WITH NO RESOLUTION TO THE PROBLEM. *TR
Structure, Jan 22, 2010
5 CRACKS IN VEHICLE'S DASH; 2 ON DRIVER'S SIDE, 3 ON PASSENGER SIDE AROUND AIRBAG. STARTED APPEARING LAST FALL AND GM WAS NOTIFIED. INFORMED BY GM, WITHOUT LOOKING AT VEHICLE, THAT IT WAS NOT A MANUFACTURING/PRODUCT ISSUE AND MY CASE WAS CLOSED. *TR IF PASSENGER AIRBAG DEPLOYS, THE PLASTIC DASH WILL EXPLODE INTO PIECES. DASH HAS YET TO BE FIXED.
Structure, Jan 12, 2010
INTERIOR CHROME DOOR HANDLES ON 2007 CHEVROLET TAHOE PEALING/FLAKING CREATING SHARP EDGES THAT ARE CAPABLE OF INFLICTING HARM/INJURY TO PASSENGERS. *TR
Structure, Dec 27, 2009
PEELING CHROME COATING ON INSIDE DOOR HANDLES HAS SHARP EDGES THAT HAVE CUT HAND HYDRAULICS ON BACK CARGO DOOR ALREADY OUT AND I HARDLY EVER USE BACK DOOR. *TR
Structure, Dec 24, 2009
THE CHROME PLATING ON THE INTERIOR DOOR HANDLES HAS PEELED AND CAUSED SMALL CUTS TO MY FINGERS. CHECKED WITH DEALER AND OF COARSE THEY ARE NOT AWARE OF ANY OTHER PROBLEMS LIKE THIS. *TR
Structure, Dec 11, 2009
2007 CHEVROLET TAHOE LT3 DASHBOARD CRACKED. CRACKED WHILE DRIVING ON HIGHWAY. -1 CRACK 10" LONG DIRECTLY IN FRONT ON STEERING WHEEL RUNNING FROM DEFROST VENT TOWARDS DRIVER. -3 CRACKS 6-8" LONG RADIATING OUTWARD FROM PASSENGER SIDE AIRBAG TOWARDS CENTER OF DASH AND WINDSHIELD. I'M AFRAID THAT IF THE TAHOE IS INVOLVED IN A COLLISION AND THE FRONT AIRBAGS DEPLOY, PIECES OF THE DASH WILL BECOME DETACHED, INJURING THE OCCUPANTS. I HAVE FILED A COMPLAINT DIRECTLY WITH GM, THEY REPLIED THAT THE CRACK DASH IS NOT A MANUFACTURING DEFECT (THEY NEVER INSPECTED THE VEHICLE). I WAS TOLD BY A GM REPRESENTATIVE, IF I WAS CONCERNED FOR MY SAFETY, I SHOULD REPLACE THE DASHBOARD IN THE TAHOE AT MY OWN EXPENSE. MANY OTHER INDIVIDUALS HAVE POSTED PHOTOS/DESCRIPTIONS OF THE SAME ISSUE WITH THEIR 2007 TAHOE/YUKON ON THE INTERNET. *TR
Structure, Dec 11, 2009
I OWN A 2007 CHEVROLET TAHOE. THE CHROME IS PEELING FROM THE INTERIOR DOOR HANDLES. THE CHROME IS THICK AND I HAVE CUT MY FINGERS WHILE OPENING THE DOOR. THE DEALERSHIP REPORTED THEY WOULD NOT REPLACE THE ITEMS BECAUSE OF MILEAGE, BUT IT HAD BEEN A COMMON COMPLAINT FOR THE 2007 MODEL TAHOE. *TR
Structure, Sep 22, 2009
TL* THE CONTACT OWNS A 2007 CHEVROLET TAHOE. THE CONTACT STATED THAT THE AUTOMATIC LIFT GATE CLOSED WHILE STANDING AT THE REAR OF THE VEHICLE. AS A CONSEQUENCE THE RISK FOR SERIOUS INJURY IS INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIANS HAVE NOT BEEN ABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 63,000.
Structure, Latches/locks/linkages, Feb 5, 2009
CHROME ON THE INTERIOR DOOR HANDLES PEELS AND GETS VERY SHARP. HAD REPLACED IN EITHER JULY OR AUGUST OF 08 UNDER WARRANTY. ITS NOW FEBRUARY AND ALREADY THEY ARE STARTING TO PEEL AGAIN. EXTERIOR MOLDINGS ON THE WINDOWS WERE POPPING UP EVERYTIME I ROLLED UP/DOWN THE WINDOWS OR AT HIGHER SPEEDS, THEY WERE ALSO REPLACED. *TR
Structure, Latches/locks/linkages, Jul 1, 2008
MY WIFE AND I HAVE BEEN VICTIMS OF THE FAULTY CHROME PLATING PEELING FROM THE INTERIOR DOOR RELEASE HANDLES,CAUSING A RAZOR TYPE CUT TO TIPS OF OUR FINGERS THEREFORE CAUSING LOSS OF BLOOD. THE INTERIOR DOOR RELEASE HANDLES HAVE BEEN REPLACED 3 TIMES WITHIN THE LAST 10 MONTHS RESULTING IN FAILURE SOON AFTER. THE LAST INCIDENT HAPPENED 6/28/2008 WHEN I EXITED THE VEHICLE WHICH CUT MY FINGER. THERE IS NO VISUAL WARNING WHEN THE CHROME PLATING SEAM FAILS, BUT TO RECEIVE THE RAZOR 'LIKE' CUT TO THE FINGER WHICH IS VERY PAINFUL. OUR LEVEL OF CONCERN FOR THE SAFETY OF OUR CHILDREN AND FAMILY MEMBERS THAT HAVE BLOOD AILMENTS SUCH HAS DIABETES TYPE II,ENEMA, IS OF GREAT CONCERN. I HAVE BEEN SUBJECTED TO HAVING TO WRAP TAPE ON THE EXISTING HANDLES THAT HAVE ALREADY BEEN REPLACED TO PREVENT WHAT COULD CAUSE PERMANENT BODILY INJURY WHICH I FEEL IS TOTALLY UNACCEPTABLE. IF FURTHER INJURIES RESULT IN THE USE OF THIS VEHICLE, I AM REQUESTING THE ASSISTANCE OF YOUR ORGANIZATION FOR A PERMANENT RESOLUTION TO THIS ISSUE. YOUR CONCERN WILL BE GREATLY APPRECIATED FROM MY FAMILY AND MYSELF. *TR
Structure, Apr 6, 2008
THE INSIDE DOOR HANDLES ARE MADE OUT OF A MATERIAL THAT ARE GLUED TOGETHER IN THE MIDDLE. THE MATERIAL IS SHARP AND CAUSE CUTS TO THE HAND OR FINGERS. *TR
Structure, Jan 9, 2008
DRIVER-SIDE DOOR HANDLES (INNER AND OUTER) SPONTANEOUSLY FAIL TO OPEN DOOR FROM INSIDE OR OUTSIDE. A MECHANICAL DEFECT (NOT ELECTRICAL). UNIT MANIPULATED UNTIL IT STARTED TO WORK FIRST SERVICE VISIT. ENTIRE DOOR HANDLE AND LOCK UNIT REPLACED SECOND OCCURRENCE. ENTIRE LOCK UNIT FELL INSIDE DOOR AT THIRD OCCURRENCE, TRUCK TO BE DROPPED OFF AT SHOP TOMORROW FOR MAINTENANCE. DOOR CURRENTLY WILL NOT OPEN. DRIVER MUST CLIMB OVER THE CONSOLE AND ENTER AND EXIT VEHICLE THROUGH THE PASSENGER-SIDE DOOR EVERY TIME THIS PROBLEM OCCURS. THIS IS THE 3RD TIME TRUCK WILL NEED SERVICE FOR THIS SAME ISSUE. TRUCK IS A 2007 TAHOE. *TR
Structure, Tires, Aug 31, 2007
TL*THE CONTACT OWNS A 2007 CHEVROLET TAHOE. WHILE DRIVING 25 MPH, EACH DOOR ON THE VEHICLE MADE CRACKING NOISES WHEN DECELERATING OR DRIVING ON JAGGED ROADS. THE DEALER STATED THAT THE FAILURE WAS UNRECOGNIZABLE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A MECHANIC. THE MECHANIC APPLIED LUBRICANT TO CORRECT THE FAILURE, BUT THE NOISES RETURNED. THE CURRENT MILEAGE WAS 18,000 AND FAILURE MILEAGE WAS 320. THE CONSUMER STATED DID HAVE TIRE PROBLEM, TIRES WERE CRACKING AND COMING APART. THE DEALER REPLACED ALL 4 TIRES. UPDATED 09/19/07 *TR
Structure, Aug 20, 2007
TL*THE CONTACT OWNS A 2007 CHEVROLET TAHOE. WHILE MOVING THROUGH A TOUCHLESS CAR WASH WITH THE VEHICLE IN PARK, THE REAR LIFTGATE OPENED. THE MACHINE SHATTERED THE GLASS. THE DRIVER AND FRONT PASSENGER SUFFERED HAND CUTS FROM THE GLASS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CONTACT SUGGESTED THAT THERE WAS A BUTTON ABOVE THE LICENSE PLATE THAT LIFTS THE REAR GATE. THE CURRENT AND FAILURE MILEAGES WERE 10,000.