2010 Chevrolet Tahoe
Problems, recalls and owner-reported issues
Air bags is the leading concern among 319 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Tahoe model years with reports.
Of the 2010 reports, 3 involved a crash. 9 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Campaign 21V053000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Campaign 21V050000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints
319 reports, newest first.
Air bags, Structure, Mar 27, 2015
THE DASHBOARD IS CRACKING IN SEVERAL PLACES. ONE LOCATION IS RIGHT ABOVE THE INSTRUMENT CLUSTER. THE OTHER IS AROUND THE PASSENGER SIDE AIRBAG. THIS IS A SAFETY HAZARD AS AN AIRBAG DEPLOYMENT COULD RESULT IN PLASTIC BREAKING FREE AND BECOME FLYING PROJECTILES WITHIN THE CABIN. LIKE MANY OTHER VEHICLES WITH THIS SAME ISSUE, THE VEHICLE IS WELL MAINTAINED, GARAGE KEPT, AND IN GOOD WORKING ORDER. THE WAY THAT GM DESIGNED THE DASHBOARDS AND THE MATERIALS USED FOR THE DASHBOARDS ARE THE REASON FOR THIS ISSUE. BOTH GM AND OUR LOCAL DEALERSHIP HAVE DENIED ME ANY ASSISTANCE IN HAVING THE DASHBOARD REPLACED. *TR
Air bags, Other or unspecified, Jan 31, 2015
DASH PANEL BEGAN CRACKING ABOVE INSTRUMENT PANEL AND SPREAD BOTH WAYS TO DRIVERS SIDE AND ALL THE WAY TO THE PASSENGER SIDE AIR BAG. IT IS NOW CRACKING ON THE OTHER SIDE OF THE AIRBAG. HUGE SAFETY ISSUE IF THE AIRBAG WERE TO DEPLOY! PANEL SHARDS WOULD EITHER POP AIRBAG OR STAB A PASSENGER.
Air bags, Structure, Jan 16, 2015
MULTIPLE CRACKS ON TOP OF DASHBOARD ON BOTH DRIVER AND PASSENGER SIDES NEAR AIRBAG. *TR
Air bags, Structure, Jan 8, 2015
HI THE DASHBOARD HAS 2 CRACKS IN IT. ONE ON DRIVER SIDE AND ONE ON PASSENGER WHERE THE AIRBAG WOULD DEPLOY FROM. I FEEL IT IS A MAJOR SAFETY ISSUE WIT MY CHILDREN IN THE CAR IF AN ACCIDENT WAS TO OCCURS THE PLASTIC DASH BEING CRACKED COULD CUT OR KILL ONE OF MY CHILDREN. THANKS *TR
Vehicle speed control, Jan 8, 2015
2010 CHEVROLET TAHOE LTZ CHECK ENGINE LIGHT CAME ON AND WOULD DRIVE BUT IN A JERKING MOTION. WE HAD VEHICLE TOWED TO OUR MECHANIC WHO DIAGNOSED THE ISSUE AS A ENGINE CONTROL MODULE DTC P2135, THE REDUCED ENGINE POWER DISPLAYED AND THE TRACTION OFF ALSO DISPLAYED. THE MECHANIC WAS ABLE TO CLEAN OUT THE THROTTLE BODY TO REMOVE THE CHECK ENGINE LIGHT. I THEN CALLED MY LOCAL CHEVROLET/GM SERVICE CENTER IN EAST HARTFORD, CT AND THEY SAID THAT THE ITEM IS COVERED UNDER A SPECIAL COVERAGE ADJUSTMENT #11273 FOR A PERIOD OF 10 YEARS OR 120,000 MILES BUT THERE IS NOTHING THEY CAN DO UNTIL THE LIGHT COMES BACK ON. HE INFORMED ME THAT IT WILL HAPPEN AGAIN, THOUGH. I THEN CALLED CORPORATE GM AND THEY ALSO TOLD ME THAT THERE IS NOTHING I CAN DO EXCEPT WAIT FOR THE ISSUE TO ARISE. THE MANAGER TOLD ME THAT THE ENGINE SPEED WOULD REDUCE TO 50MPH BUT IT ISN'T A SAFETY CONCERN. IF THIS CAR IS TRAVELING AT 65-70MPH ON THE HIGHWAY AND REDUCES SPEED TO 50MPH WITH NO BRAKE LIGHT HOW IS THIS NOT A SAFETY ISSUE??? NEEDLESS TO SAY, THEY SAID THERE WAS ABSOLUTELY NOTHING THEY COULD DO SO NOW I HAVE TO HAVE MY WIFE AND 2 KIDS DRIVE AROUND IN A VEHICLE THAT WE KNOW HAS AN ISSUE BUT CANNOT NOT GET IT FIXED PROPERLY UNTIL IT OCCURS AGAIN. THIS IS A COMMON ISSUE WITH THESE VEHICLES AND IT NEEDS TO BE ADDRESSED AS A SAFETY RECALL BEFORE SOMEONE GETS SERIOUSLY INJURED. CASE #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Wheels, Dec 16, 2014
FACTORY ALUMINUM WHEELS ARE BEING CORRODED BY DE ICING LIQUID TO THE POINT THAT TIRES WILL NOT HOLD AIR PRESSURE. *TR
Structure, Nov 14, 2014
DASHBOARD HAS NUMEROUS CRACKS. THERE ARE SEVERAL AROUND THE PASSENGER SIDE AIRBAG AND DIRECTLY ABOVE INSTRUMENT PANEL. IF IT CONTINUES, THE INSTRUMENT PANEL WILL BE SPLIT IN TWO. *TR
Air bags, Nov 6, 2014
DASH BOARD HAS CRACKED DIRECTLY BEHIND DRIVERS SIDE GAUGES. ALSO HAS CRACKED ON PASSENGER FRONT LEFT CORNER OF DASH AIR BAG. THIS IS DEFIANTLY A SAFETY ISSUE PLASTIC SHRAPNEL COULD BE PROJECT IF THE BAG IS DEPLOYED. PLEASE RECALL THIS PROBLEM. *TR
Air bags, Structure, Oct 21, 2014
CRACKED DASHBOARD ON PASSENGER SIDE AT AIRBAG. *TR
Air bags, Oct 16, 2014, crash
TL* THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE VEHICLE IN FRONT AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK, BACK AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. ..UPDATED 11/25/14 *BF THE CONSUMER STATED THE VEHICLE WAS DEEMED A TOTAL LOSS. *JS
Air bags, Structure, Oct 8, 2014
THE DASHBOARD KEEPS CRACKING. I HAVE HAD IT REPLACED TWICE NOW AND IT NEEDS TO BE REPLACED AGAIN. I AM CONCERNED ABOUT THE SAFETY DURING A COLLISION OR AIRBAG DEPLOYMENT FROM SHARP PLASTIC EXPOSED DUE TO THE CRACKS IN THE DASH CUTTING THE AIRBAG OR SHARDS OF PLASTIC BECOMING PROJECTILES POTENTIALLY CAUSING INJURY TO OCCUPANTS. *TR
Air bags, Structure, Sep 12, 2014
MY DASH BOARD IS CRACKED AROUND THE PASSENGER AIRBAG. I AM CONCERNED ABOUT THE SAFETY DURING A COLLISION OR AIRBAG DEPLOYMENT FROM SHARP PLASTIC EXPOSED DUE TO THE CRACKS IN THE DASH CUTTING THE AIRBAG OR SHARDS OF PLASTIC BECOMING PROJECTILES POTENTIALLY CAUSING INJURY TO OCCUPANTS. *TR
Air bags, Structure, Sep 8, 2014
I PURCHASED MY CHEVROLET TAHOE IN MARCH OF 2014. I NOTICED TWO CRACKS IN THE PLASTIC DASHBOARD SHORTLY THEREAFTER NEAR THE AIRBAG LOCATION. I AM VERY SURPRISED THERE HAS NOT BEEN A RECALL AS THESE CRACKS ARE ONLY GOING TO GROW AND IMPACT THE ENTIRE DASH MEMBRANE THAT HOUSES THE MAJOR CONTROL SYSTEMS OF THE VEHICLE. *TR
Air bags, Structure, Aug 26, 2014
DASH CRACKING COULD CAUSE DAMAGE TO AIRBAG AND SHARP SHRAPNEL IF AIRBAG DEPLOYS. *TR
Engine, Aug 25, 2014
TL* THE CONTACT OWNS A 2010 CHEVROLET TAHOE. WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE ENGINE REDUCE POWER WARNING INDICATOR ILLUMINATED. THE INDEPENDENT MECHANIC CLEANED THE THROTTLE, BUT THE FAILURE RECURRED. THE MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Air bags, Structure, Jul 25, 2014
MY DASH BOARD IS CRACKED OVER THE INSTRUMENT CLUSTER, AND AROUND THE PASSENGER AIR BAG. THE INSTRUMENT PANEL CRACK APPEARED RIGHT AT 42,000 MILES, AND THE PASSENGER AIR BAG CRACK HAPPENED AT 51,000 MILES. MY CHEVY DEALER SAYS IT IS "COSMETIC" SO THEY WILL NOT COVER ANY OF THE REPAIRS, EVEN THOUGH I AM STILL UNDER THE "CERTIFIED PRE-OWNED" WARRANTY. BUT IT'S GOING TO BE MORE THAN COSMETIC IF THAT AIR BAG EVER GOES OFF. IT IS GOING TO SEND PLASTIC SHRAPNEL EVERY WHERE. THE DEALER QUOTED ME $900 TO REPLACE THE DASH, AND SAYS THEY WOULD BE PUTTING THE SAME DASH BACK IN, SO IT WOULD MORE THAN LIKELY JUST CRACK AGAIN. I AM ON A FACE BOOK PAGE (GM YUKON AND TAHOE CRACKED DASH) WITH 576 MEMBERS THAT HAVE THE EXACT SAME PROBLEM. SOMETHING NEEDS TO BE DONE ABOUT THIS. *TR
Structure, Jul 25, 2014
DASH IS CRACKED... CENTER DASH BOUNCES AND RATTLES DUE TO THE WEIGHT OF CENTER SPEAKER. *TR
Structure, Jul 20, 2014
DASH HAS CRACKED FROM MIDDLE TO TOP ABOVE INSTRUMENT CLUSTER. DASH IS CRACK ON 2 CORNERS OF IN-DASH AIR BAG WHICH COULD CAUSE THE DASH TO COME APART AND SHARP PIECES BE THROWN TOWARD THE PASSENGER IF THE AIR BAD DEPLOYED. THIS IS THE 2ND DASH ON THE SAME VEHICLE TO CRACK THE FIRST TIME WAS IN 2011 AS WAS REPLACED UNDER WARRANTY. *TR
Structure, Jul 14, 2014
MAJOR CRACKS (3) ON DASHBOARD.....ONE IS OVER 8 INCHES POOR QUALITY!!! I WAS THINKING BUYING A PICK UP SILVERADO TRUCK BUT NOT WITH THESE ISSUES. *TR
Air bags, Structure, Jul 7, 2014
I HAVE A CRACK IN THE CORNER OF MY AIRBAG. AFTER RESEARCH I HAVE NOTICED THAT THERE ARE MANY PEOPLE COMPLAINING ABOUT CRACKS IN THEIR DASHBOARDS EITHER ON THE CORNER OF THE AIRBAG OR STEERING COLUMN. THERE HAS ALSO BEEN A FACEBOOK PAGE STARTED ABOUT THIS PROBLEM. IT IS GM YUKON AND TAHOE CRACKED DASHBOARDS. LOOKING AT ALL THE PICTURES POSTED THERE IS A BIT SHOCKING. YOU CAN NOT TELL ONE PICTURE FROM ANOTHER BECAUSE THEY ALL ARE CRACKED IN THE SAME SPOT. AFTER CONTACTING GM I WAS TOLD THEY HAVE MANY COMPLAINTS DAILY BUT GM WILL NOT ISSUE A RECALL IN THE DASHBOARDS. MY CONCERN ALONG WITH MANY OTHERS, IS IF THIS COULD SOME HOW AFFECT THE PERFORMANCE OF THE AIRBAG. I CURRENTLY DO NOT ALLOW ANYONE TO RIDE IN MY FRONT SEAT OUT IF FEAR OF THE AIRBAG. *JS
Seat belts, Jul 7, 2014
TL* THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE ATTEMPTING TO UNLATCH THE SEAT BELT, THE BUCKLE LOCKED AND FAILED TO RELEASE THE SEAT BELT. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN VERIFIED THE FAILURE WAS THE SEAT BELT AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 62,413.
Power train, Electrical system, Air bags, Structure, Jun 7, 2014
I HAVE READ THOUSANDS OF COMPLAINTS ABOUT THE DASHBOARD BEING CRACKED. MINE HAS DONE THE SAME AND I HAD TAKEN IT TO THE DEALER TO SEE IF IT WAS COVERED UNDER WARRANTY AND THEY HAD TOLD ME NO BECAUSE IT DID NOT COME FROM THE FACTORY LIKE THAT. I'M THINKING WELL NO [XXX], HAVE AN ELECTRICAL ISSUE/POWERTRAIN ISSUE/ENGINE ISSUE/ ETC IT'S PROBABLY NOT GOING TO COME FROM THE FACTORY WITH THE ISSUE. ANYWAY I AM TRYING TO CONTACT CHEVROLET TO FIX THE ISSUE AND/OR PUT OUT A RECALL FOR THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Structure, Jun 5, 2014
MY OLDEST SON BOUGHT A 2010 TAHOE. I LOVED IT AND APPARENTLY MADE A MISTAKE WHEN I TRADED IN MY TOYOTA FOR A 2010 TAHOE. LAST YEAR OUR YOUNGEST SON AND HIS WIFE ALSO PURCHASED A TAHOE (2011). ALL THREE HAVE DASHBOARDS THAT ARE NOW CRACKING. OBVIOUSLY A DEFECT IN THE PRODUCT. IS GM GOING TO DO ANYTHING ABOUT THIS PROBLEM? FROM WHAT I AM READING IT APPEARS TO BE A NATIONWIDE ISSUE WITH THESE VEHICLES. THE CRACK IN MY DASH IS RIGHT ABOVE THE AIRBAG. *TR
Electrical system, Electronic stability control (ESC), May 31, 2014
THIS VEHICLE,WHILE DRIVING,SUDDENLY THE RADIO GOES OFF,THE WARNING LIGHTS COME UP, THE ALARM GOES OFF,AND THE LOCKS START CYCLING, SOMETIMES THE ENGINE GOES OFF, SOMETIMES THE ENGINE JUST JERKS.WHEN THE ENGINE CUTS OFF,ALL THE ELECTRICAL SYSTEM GOES DEAD,I HAVE TO WAIT FROM 1 TO 15 MINUTES FOR THE SYSTEM COME BACK ON. THIS VEHICLE HAS BEEN ON SERVICE FIVE TIMES FOR THE SAME PROBLEM: THE FIRST TIME, THEY DIDN'T FIND ANY PROBLEMS.THE SECOND TIME, THEY SAID THAT THE SECURITY ALARM WAS THE PROBLEM,IT WAS REMOVED. THE THIRD TIME THEY SAID THAT THE MECHANIC FORGOT TO CONNECT SOME WIRES FROM THE ALARM,AND ALSO PUT SOME GREASE ON THE CONNECTORS.THE FOURTH TIME THE DIAGNOSTIC WAS: FAULTY IGNITION SWITCH AND LEAKING BATTERY.THE FIFTH TIME THE DIAGNOSTIC WAS: COINS INSIDE THE RADIO MAKING A SHORT, THEY REMOVED THE RADIO. NOW, I'M DRIVING WITHOUT RADIO AND IT KEEPS DOING THE SAME.TODAY,(LIKE MANY OTHER TIMES) I ALMOST HAVE AN ACCIDENT, THE WARNING LIGHTS CAME UP, THE NEEDLES ON THE GAUGES WENT CRAZY, THE ENGINE JOLTED AND THE CAR CAME TO A TOTAL STOP.A CAR ALMOST REAR ENDS US, I WAS HONKED AT BY EVERYONE, AND I TRIED TO TURN ON MY EMERGENCY LIGHTS TO WARN OTHERS BUT THEY DIDN'T RESPOND, THERE WAS NO POWER. HERE WE WERE COMPLETELY STUNNED IN THE MIDDLE OF THE PRESENTING A CLEAR DANGER TO THE DRIVERS AROUND AND THE CAR WOULDN'T RESPOND.A FEW MINUTES LATER,WHICH FELT A LOT LONGER,THE CAR CAME BACK TO LIFE AND WE WERE ABLE TO DRIVE OFF.EVERY TIME IT IS A DIFFERENT STORY AND THE DIAGNOSTIC ALWAYS SEEMS TO CHANGE.THE MECHANICS CAN'T PINPOINT THE ERROR SO THEY ARE SIMPLY GUESSING. I ASK GM TO TAKE FULL RESPONSIBILITY FOR THE CAR.I AM FRIGHTENED TO DRIVE THE VEHICLE. I'M RISKING MY OWN LIFE AND THE LIFE OF MY FAMILY AND OTHERS. UNFORTUNATELY,I NEED TRANSPORTATION AND I HAVE NO CHOICE TO KEEP DRIVING A DEFECTIVE VEHICLE. *TR
Structure, May 26, 2014
AS I WAS RIDING DOWN THE INTERSTATE I HEARD A LOAD POP OR CRACKING SOUND. I LOOKED AROUND THE VEHICLE AND COULDN'T FIND WHERE IT CAME FROM. WHEN I GOT HOME I INSPECTED IT A BIT FURTHER AND FOUND THAT THE DASH HAD CRACKED RIGHT ABOVE THE INSTRUMENT PANEL ON THE DRIVERS SIDE. I COULDN'T BELIEVE MY EYES. A FEW WEEKS LATER THE SAME SOUND OCCURRED AND I NOTICED A CRACK BY THE PASSENGER SIDE AIRBAG. ALTHOUGH IT WASN'T BIG I WAS CONCERNED. JUST A FEW DAYS AFTER THAT....ANOTHER POP. THE CRACK ON THE PASSENGER SIDE HAD EXTENDED IN LENGTH. I HAVE TRIED TO CONTACT CHEVROLET REGARDING THE ISSUE BUT THERE IS ALWAYS A LONG HOLD TIME. THE REASON THAT THIS CONCERNS ME NOW IS THAT IN NOVEMBER I WAS T-BONED AT AN INTERSECTION AND PUSHED INTO A CURB ON THE PASSENGER SIDE AND MUCH TO MY SURPRISE THE AIR BAD DID NOT DEPLOY. NOW I WONDER IF IT HAS MALFUNCTIONED AND IF THE CRACK WAS THE CAUSE. CONSIDERING THE AGE, THE NUMBER OF COMPLAINTS ON VARIOUS WEBSITES AND THE FACT THAT WE TAKE VERY GOOD CARE OF OUR $30,000 INVESTMENT YOU WOULD THINK THAT CHEVY WOULD STEP UP AND TAKE RESPONSIBILITY FOR A FAULTY/DEFECTIVE PRODUCT. *TR