2011 Chevrolet Tahoe
Problems, recalls and owner-reported issues
Air bags is the leading concern among 456 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Tahoe model years with reports.
Of the 2011 reports, 6 involved a crash and 2 involved a fire. 3 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Campaign 21V050000 on NHTSA.gov
Electrical system, ignitionDec 30, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Campaign 14V827000 on NHTSA.gov
Steering, linkagesJun 28, 2011
GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.
THIS COULD ALLOW THE JOINTS TO SEPARATE, AND THE DRIVER COULD EXPERIENCE LOSS OF STEERING INCREASING THE RISK OF A CRASH.
GM DEALERS WILL INSPECT AND ENSURE THAT THE INTERMEDIATE STEERING SHAFT BOLTS ARE TIGHTENED TO THE PROPER SPECIFICATION. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
Campaign 11V339000 on NHTSA.gov
Suspension, rear, axle, spindleJan 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 11V007000 on NHTSA.gov
Representative owner complaints: air bags
186 reports, newest first. Show all
Air bags, Aug 20, 2018
" TAKATA'S RECALL" MY DEALERSHIP KEEPS TELLING ME MY GM 2011 CHEVROLET TAHOE IS NOT INCLUDED IN RECALL, BUT I'M REALLY SURE IT IS. THEY KEEP TELLING ME FOR YEARS NOW IT IS SAFE. I'M AFRAID TO DRIVE IT MUCH. CAN YOU TELL ME THE STATUS OF THIS SITUATION. THANKS, (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Air bags, Aug 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (STINGRAY CHEVROLET, 2002 N FRONTAGE RD, PLANT CITY, FL 33563, 813-359-5000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND ALSO CONFIRMED THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 8, 2018
TAKATA RECALL, AIR BAG SERVICE LIGHT NOW ON. RECALL OPEN SINCE 2016, NEED TO KNOW WHY ITS TAKING SO LONG TO COMPLETE RECALL. WONDER IF MY AIR BAG SRVICE LIGHT ACTIVATION IS RELATED TO RECALL ISSUES AND IF SAFE TO DRIVE? GM DALERS OFFERING NO ASSITANCE IN MATTER, ONLY SUGGEST A $135 DIAGNOSTICE EVALUATION.
Air bags, Structure, Aug 6, 2018
I OWN A 2011 CHEVROLET TAHOE. MY DASH BEGAN TO CRACK COMPLETELY FROM ONE END TO THE OTHER. I CALLED THE DEALER TODAY, GEORGE CHEVROLET IN BELLFLOWER CA, AND I SPOKE WITH THE SERVICE MANAGER JOSE. OF COURSE MY TAHOE IS INCLUDED IN THE TAKATA RECALL AND NO PARTS FOR IT ARE AVAILABLE YET. I DID ASK HIM ABOUT THE RECALL AND THEN I EXPLAINED THE PROBLEM WITH MY DASH. IT IS SO BADLY CRACKED NOW IT SEEMS TO ME THAT THE AIRBAGS ARE NOT SECURE AT ALL AS THE CRACKS HAVE MADE THE ENTIRE DASH LOOSE. I WAS TOLD THERE WAS NO RECALL AND I AM NO LONGER UNDER WARRANTY SO NOTHING COULD BE DONE. I AM THE ORIGINAL OWNER OF THE TAHOE AND HAVE TAKEN EXCELLENT CARE OF THE VEHICLE SINCE I PURCHASED IT IN 2011. IT SEEMS TO ME THAT THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE SO I HOPE SOMEONE WILL REVIEW AND CONSIDER A RECALL. THE CRACKING BEGAN AT ABOUT 22K MILES. I AM UNABLE TO SELECT THE BUTTON BELOW, BUT PLEASE CONTACT ME ASAP IF THERE IS A RECALL.
Air bags, Aug 3, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STARLING CHEVROLET, 13155 SOUTH ORANGE BLOSSOM TRAIL, ORLANDO, FLORIDA 32837, (407) 705-2552) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. IN ADDITION, THE DEALER STATED THAT GENERAL MOTORS HAD NOT DETERMINED A RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Air bags, Jul 16, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MOUNTAIN VIEW CHEVROLET (1079 W FOOTHILL BLVD, UPLAND, CA 91786, (909) 985-2866) AND THORSON BUICK GMC (3456 E COLORADO BLVD, PASADENA, CA, (626) 795-8851) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: 8-4406740747. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Other or unspecified, Jun 30, 2018
I BOUGHT MY 2011 CHEVROLET TAHOE ABOUT 4 YEARS AGO (USED, BUT IN GREAT CONDITION) - WITHIN A MONTH MY DASH HAD CRACKED. NOTHING THAT I DID AT ALL! MY NORMAL DRIVING EVERYDAY KEEPS ME WITH 20-30 MILES MAXIMUM, ON VERY WELL MADE ROADS (NOTHING EXTREME). I PAID TO GET IT FIXED (THE FIRST TIME) AND NOW 4 YEARS LATER AND IT HAS CRACKED AGAIN. AFTER THE FIRST TIME I PAID TO GET IT FIXED, THEY ACTUALLY DIDN'T INSTALL THE DASH CORRECTLY AND THEN SAID THAT IT WAS MY FAULT THAT IT WAS MESSED UP AND DEMANDED THAT I PAY FOR IT. I REFUSED AND SAID THAT I WAS DONE WITH IT. IT'S A SAFETY HAZARD BECAUSE IT'S RIGHT ABOVE MY AIRBAGS, AND LIKE I SAID, THIS IS THE SECOND TIME IN 4 YEARS THAT MY DASHBOARD HAS CRACKED.
Air bags, Jun 18, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE DEALER (RYDELL CHEVROLET, 18600 DEVONSHIRE ST, NORTHRIDGE, CA 91324) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jun 12, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MARTIN CHEVROLET (23505 HAWTHORNE BLVD, TORRANCE, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 9/25/18*JB
Air bags, May 25, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (BUCKALEW CHEVROLET, 1100 INTERSTATE 45 S, CONROE, TX 77301) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR, AND NO SPECIFIC DATE WAS DETERMINED FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JS
Air bags, May 6, 2018
DASH AROUND AIRBAGS AND STEERING COLUMN IS CRACKED. NOTICED ONE ABOUT A YEAR AGO BUT IT HAS GROWN MUCH BIGGER AND NOW A BIGGER CRACK IS ON THE OTHER SIDE OF THE VEHICLE (NOTICED TODAY). CONCERNED IF IN ACCIDENT AND THE AIRBAGS DEPLOY THE CRACKED DASH WILL SPLINTER INTO FLYING PLASTIC SHARDS. ONLINE RESEARCH INDICATES THIS IS A RECURRING PROBLEM WITH THIS GENERATION OF CHEVY TAHOE. HAVE OWNED VEHICLE SINCE PURCHASED NEW.
Air bags, Other or unspecified, May 3, 2018
DASHBOARD CRACKING AND IT IS LOOKING UNSAFE IF AIRBAGS DEPLOY.
Air bags, Apr 23, 2018
CONTACTED GM UPON PURCHASE OF USED VEHICLE IN JUNE 2016 TO CONFIRM AIRBAG RECALL. GM RESPONSE WAS THAT VEHICLE IS AFFECTED BUT REPLACEMENT PARTS UNAVAILABLE AND VEHICLE SAFE TO DRIVE. CONTACTED GM AGAIN IN JANUARY 2018 TO CHECK ON REPLACEMENT PARTS; PARTS REMAIN UNAVAILABLE.
Air bags, Other or unspecified, Mar 28, 2018
MY 2011 CHEVY TAHOE LTZ DASHBOARD FRACTURED COMPLETELY THROUGH THE PLASTIC ADJACENT TO THE PASSENGER AIRBAG AND PROGRESSIVELY RATTLED UNTIL IT SEPARATED. IT THEN CRACKED IN THE AREA IN FRONT OF THE STEERING WHEEL AND CONTINUES TO RATTLE AND THE CRACK IS GETTING LONGER. THE AREA OF THE DASH BETWEEN THESE 2 CRACKS RATTLES VIOLENTLY WHEN DRIVING ON THE HIGHWAY AND I AM SEVERELY CONCERNED ABOUT SHARDS OF THE DASH BECOMING DETACHED IN A COLLISION AND INJURING ME OR AN OCCUPANT OF MY CAR. I AM ALSO CONCERNED THAT THE DEPLOYMENT OF THE AIRBAG WILL BE COMPROMISED AND MAY ITSELF CAUSE THE DASH TO SHATTER AND CREATE SHARP PROJECTILES IN A COLLISION. THIS OCCURRED ORGANICALLY OVER TIME AND WAS NOT CAUSED BY A SINGLE EVENT IN TIME. THERE ARE THOUSANDS OF OTHER TRUCKS WITH SAME MODEL DASH AS MINE THAT ALL HAVE THE SAME CRACKS IN THE SAME AREAS. THIS IS AN OBVIOUS DEFECT THAT GM HAS REFUSED TO ADDRESS. I HAVE CONTACTED GM CORPORATE AND BEEN SENT TO THE LOCAL DEALER. I HAVE CONTACTED MULTIPLE LOCAL DEALERS THAT HAVE ALL STATED THIS IS NOT AN ISSUE THAT GM IS ADDRESSING EVEN THOUGH THEY HAVE ALL SEEN DOZENS OF VEHICLES WITH THE SAME ISSUES. MY VEHICLE IS OTHERWISE IN PERFECT CONDITION AND I AM VERY CONCERNED THAT THIS DEFECT WILL COMPROMISE THE SAFETY OF MY FAMILY AND HAS LOWERED THE VALUE SHOULD I CHOOSE TO SELL THE VEHICLE. I HOPE THAT THE NHTSA CAN ACKNOWLEDGE WHAT GM REFUSES TO AND FORCE THEM TO REPLACE THESE FAULTY DASH BOARDS.
Air bags, Mar 22, 2018
TAKATA AIR BAG RECALL, OUR CAR IS ON THEIR LIST BUT THEY ARE NOT RELEASING THE MONEY TO REPLACE THE AIR BAG AT THIS TIME, DESPITE THE DANGER IT POSES MY FAMILY
Air bags, Mar 18, 2018
TAKATA RECALL MY LOCAL DEALER SAYS CHEVY HAS NOT PROVIDED THE DEALERS WITH REPLACEMENT PARTS
Air bags, Structure, Mar 15, 2018
I JUST BOUGHT MY USED 2011 CHEVY TAHOE. AFTER I DROVE IT HOME I NOTICED THAT THE DASHBOARD UNDER THE WINDSHIELD KEEPS JUMPING BAD DUE TO 2 CRACKS. MY CONCERN IS THAT IT MAY CAUSE THE AIRBAG TO DEPLOY. THE DEARSHIP SAYS I BOUGHT IT AS-IS AND I FEEL IT IS A SAFETY ISSUE THAT SHOULD HAVE BEEN REPAIRED BEFORE SALE.
Air bags, Feb 9, 2018
CRACKS ON DASHBOARD ONE ABOVE SPEEDOMETER AND THE OTHER ON LEFT SIDE OF PASSENGER AIRBAG. I AM AFRAID IF I'M IN AN ACCIDENT THAT AIRBAG WON'T DEPLOY OR PIECES WILL SHATTER AND FLY INTO PASSENGER.
Air bags, Feb 2, 2018
TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (GERRY LANE CHEVROLET, 6505 FLORIDA BLVD, BATON ROUGE, LA 70806) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 8-3856062411. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jan 29, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Air bags, Jan 23, 2018
TAKATA RECALL. WHEN I TOOK IT TO THE DEALER THEY SAID THE COMPANY THAT MADE THE AIRBAG FILED FOR BANKRUPTCY. I ASK ABOUT REPLACING THE AIRBAG AND SHE SAID THEY DON'T HAVE ANY THEY WOULD HAVE TO ORDER MORE AND THEY WOULD LET ME KNOW WHEN MORE CAME IN. THAT IS THE SAME THING THEY TOLD ME TWO YEARS AGO. I NOW HAVE A AIRBAG WARNING LIGHT AND TOOK IT IN TO THE DEALER. SHE TOLD ME THE SAME THING ALL OVER AGAIN.
Air bags, Jan 19, 2018
GM DEALER STATES THEY ARE UNABLE TO REPLACE THE DEFECTIVE AIR BAG IN MY VEHICLE. APPARENTLY, GM HAS FILED A REQUEST WITH NHTSA TO EXTEND DATE RECALLS ARE TO START. WHAT IS NHTSA'S POSITION, SPECIFICALLY, IS GM EXEMPT OR ALLOWED TO EALAY REPLACEMENT ACTION?
Air bags, Jan 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WESELOH CHEVROLET (5335 PASEO DEL NORTE, CARLSBAD, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. IN ADDITION, THE CONTACT WAS INFORMED THERE WAS AN ISSUE OBTAINING THE PARTS DUE TO THE BANKRUPTCY PROCESS OF TAKATA. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 30, 2017
TAKATA RECALL. AUTONATION CHEVROLET WILL NOT FIX MY AIRBAGS. THEY KEEP TELLING ME THAT THE PARTS ARE NOT IN. IT'S BEEN GOING ON BETWEEN 1-2 YRS NOW.
Air bags, Dec 19, 2017
TAKATA AIRBAGS RECALL CONCERNED AS TO WHY THIS ISSUE IS NOT RESOLVED AND REPAIRED.*DT*JB