2011 Chevrolet Tahoe
Problems, recalls and owner-reported issues
Air bags is the leading concern among 456 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Tahoe model years with reports.
Of the 2011 reports, 6 involved a crash and 2 involved a fire. 3 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Campaign 21V050000 on NHTSA.gov
Electrical system, ignitionDec 30, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Campaign 14V827000 on NHTSA.gov
Steering, linkagesJun 28, 2011
GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.
THIS COULD ALLOW THE JOINTS TO SEPARATE, AND THE DRIVER COULD EXPERIENCE LOSS OF STEERING INCREASING THE RISK OF A CRASH.
GM DEALERS WILL INSPECT AND ENSURE THAT THE INTERMEDIATE STEERING SHAFT BOLTS ARE TIGHTENED TO THE PROPER SPECIFICATION. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
Campaign 11V339000 on NHTSA.gov
Suspension, rear, axle, spindleJan 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 11V007000 on NHTSA.gov
Representative owner complaints: other or unspecified
213 reports, newest first. Show all
Other or unspecified, Dec 27, 2016
THE DASHBOARD IN MY 2011 CHEVY TAHOE BEGAN CRACKING AT APPROXMATELY 70K MILES. IN THE EVENT OF A CRASH I'M CONCERNED FOR MY FAMILY'S SAFEFTY AS THE DASHBOARD CONTINUES TO CRACK IN A SPIDERWEB FASHON. I'VE CONTACTED MY CHEVROLET CUSTOMER SERVICE AND HAVE BEEN TOLD THAT MY VEHICLES ORIGINAL 3 YEAR/36,000 MILE WARRANTY HAS EXPIRED AND I CAN CONTACT MY LOCAL DEALERSHIP TO HAVE THE DEFECT FIXED AT MY EXPENSE. THIS VEHICLE WAS $55K BRAND NEW AND IT IS CLEARLY A MANUFACTURER DEFECT FOR THE DASHBOARD TO CRACK AFTER 4 YEARS OR ANY OTHER TIME AND EXPECTING CUSTOMES TO PAY OVER $1000 TO CORRECT THIS ISSUE IS UNACCEPTABLE. THIS IS A DEFECT THAT SHOULD BE CORRECTED AT NO COST TO VEHICLE OWNERS.
Other or unspecified, Dec 11, 2016
1) REAR WINDOWS HOLD WATER WHEN IT RAINS CAUSING DOORS TO RUST 2) DASHBOARD DRIVER SIDE AT SOME TIME CRACKED ITSELF ALL OVER CHEAP FLAWED DESIGNS AND DEFINITELY THE LAST GM I'LL OWN
Other or unspecified, Nov 29, 2016
2011 CHEVROLET TAHOE. ONLY HAVE 82000 MILES ON IT. IT HAS DEVELOPED A CRACK IN THE DASH ON THE DRIVERS SIDE THAT IS ALSO CAUSING A RATTLE. IT KEEPS GETTING LONGER.
Air bags, Other or unspecified, Nov 25, 2016
AIRBAG RECALL BUT GM IS NOT MAKING ANY EFFORT TO REPLACE THE AIRBAG. DASH IS CRACKED AND APPEARS TO BE A MANUFACTURING DEFECT.
Other or unspecified, Nov 24, 2016
THE DASHBOARD OF MY 2011 CHEVROLET TAHOE HAS CRACKED IN 4 PLACES. THE FIRST CRACKS APPEARED APPROXIMATELY 18 MONTHS AFTER I PURCHASED THE SUV. THESE CRACKS MAY HAVE A SAFETY PROBLEM AS THEY MAY AFFECT THE AIR BAG OPERATION. THE TAHOE HAS SPENT MOST OF ITS' LIFE IN A GARAGE WHEN NOT IN USE. I TRIED TO GLUE THE FIRST 2 CRACKS.
Air bags, Other or unspecified, Nov 23, 2016
DASHBOARD IS CRACKED IN FRONT OF THE DRIVER. HARD PLASTIC KNIFE LIKE STRUCTURE ARE EXPOSED TO PASSENGERS. ALSO CRACKED ON THE PASSENGER SIDE AIRBAG AREA. CHEVROLET STATES IT IS COSMETIC. THIS IS POTENTIALLY A HAZARD FOR THE OCCUPANTS.
Other or unspecified, Nov 10, 2016
CRACKED DASH - THE DASH ON THE CAR HAS CRACKS IN MULTIPLE AREAS NEAR AIR BAG AND OVER THE ODOMOTER. VERY COMMON ISSUE ON THIS CAR. CHEVY EVEN IMPROVED THIS PIECE FOR FUTURE CARS BUT WONT ACKNOWLEDGE THIS WAS A DEFECT TO BEGIN WITH.
Other or unspecified, Nov 8, 2016
CRACKED DASHBOARD ON DRIVER SIDE. UNSURE IF RELATED TO TAKATA INFLATORS.
Other or unspecified, Nov 4, 2016
TAKATA RECALL - MY DASH IS CRACKED FROM DRIVERS COLUMN TO THE PASSENGER AIRBAG. OTHER CRACKS IN THE SURFACE ARE STARTING TO FORM...I HOPE MY FAMILY IS NEVER IN A CRASH IT BOTHERS ME TO THINK THE DASHBOARD WILL CRUMBLE, BREAK APART AND COULD CAUSE OTHER INJURIES.
Air bags, Other or unspecified, Oct 28, 2016
TAKATA RECALL. SUSPECTED DEFECTIVE TAKATA AIRBAG AND I HAVE A CRACKED DASHBOARD WHICH HAS BEEN REPORTED BY THOUSANDS OF GM CUSTOMERS
Other or unspecified, Oct 26, 2016
CRACKED DASHBOARD: LARGE CRACK ON DRIVER SIDE AND SMALL CRACK ON PASSENGER SIDE.
Other or unspecified, Oct 25, 2016
THE DASH IS CRACKING AROUND THE AIR BAGS
Other or unspecified, Oct 18, 2016
PURCHASED A USED 2011 CHEVROLET TAHOE WITH 56,000 MILES AND IT HAS A CRACKED DASHBOARD ABOVE THE SPEEDOMETER CLUSTER. SPOKE WITH THE CHEVROLET DEALER WHERE I PURCHASED THE VEHICLE AND THEY STATED CHEVROLET WILL NOT REPLACE THE DEFECTIVE DASHBOARD.
Other or unspecified, Oct 13, 2016
PURCHASED VEHICLE USED IN NOVEMBER 2015. THERE WAS A CRACK IN THE DASHBOARD ADJACENT TO THE PASSENGER SIDE AIRBAG. IT CURRENTLY HAS NOT GOTTEN WORSE. IN THE LAST TWO DAYS A NEW LARGER CRACK SEEMS TO BE PROGRESSING ON THE HUMP OF DASH ABOVE THE STEERING WHEEL. AFTER RESEARCHING IT SEEMS THIS IS A CONSISTENT ISSUE WITH THIS MODEL FOR YEARS 2007-2011. MY COWORKER HAS A 2007 AND HAS SUFFERED WITH SAME PROBLEMS. ANOTHER COWORKER WHO OWNS A TOYOTA RECEIVED OFFICIAL INFORMATION TELLING HER THAT THERE ARE ISSUES RELATING TO CRACKING DASHBOARDS AND IF IT IS NEAR THE AIRBAG THE AIRBAG CAN SPONTANEOUSLY DEPLOY AND NOT TO LET PEOPLE SIT IN THE FRONT SEAT. IF THIS IS THE SAME FOR THE TAHOE I AM DEEPLY CONCERNED FOR MY SAFETY AND OTHERS WHO RIDE WITH ME. ESPECIALLY SINCE THIS VEHICLE IS APART OF AIRBAG RECALL AND IS WAITING TO BE FIXED. THE CRACK WAS NOTICED WHILE THE VEHICLE WAS STATIONARY. EARLIER IN THE WEEK WHILE DRIVING TO WORK I HEARD A CRACKING SOUND BUT DID NOT SEE ANYTHING OBVIOUS AT THE TIME.
Other or unspecified, Oct 8, 2016
THE DASHBOARD IS CRACKING ON MY 2011 CHEVROLET TAHOE AND I SEE THERE ARE MANY OTHER PEOPLE WITH THE SAME ISSUE.
Other or unspecified, Oct 3, 2016
VEHICLE NEVER BEEN IN ACCIDENT ONLY HAS 39,000 MILES AND HAS 3 CRACKS SPIDERING OFF ONE ANOTHER ON DRIVER SIDE DASH BOARD
Other or unspecified, Sep 29, 2016
2011 TAHOE DASHBOARD IS CRACKED, BY PASSENGER SIDE AIRBAG, POTENTIALLY CAUSING A DANGEROUS CONDITION.
Other or unspecified, Sep 19, 2016
VEHICLE HAS A CRACKED DASH NEXT TO THE PASS ANGER SIDE AIR BAG
Other or unspecified, Sep 19, 2016
VEHICLE WAS STATIONARY. DASHBOARD CRACKED IN TWO SPOTS OVER TIME. VEHICLE HAS NOT BEEN IN AN ACCIDENT. FIRST CRACK WAS NOTED OVER THE INSTRUMENT PANEL OF THE VEHICLE'S GAUGES THAT ARE USED TO DETERMINE SPEED, RPMS, ETC. SECOND WAS NOTED ADJACENT TO THE FRONT PASSENGER AIRBAG. IF THE VEHICLE WERE IN AN ACCIDENT, THE CRACKED DASHBOARD COULD PUNCTURE THE AIRBAG RENDERING THE AIRBAG UNUSABLE AND ALLOWING FOR MORE BODILY HARM AND POSSIBLY FATALITY. ALSO, IF THE VEHICLE WERE IN AN ACCIDENT AND THE AIRBAGS DID DEPLOY WITHOUT BEING PUNCTURED, THE CRACKED DASHBOARD COULD THEN BECOME SHRAPNEL CAUSING MORE BODILY HARM AND POSSIBLY FATALITY TO ANYONE THAT IS A PASSENGER IN THE VEHICLE. I URGE THE NHTSA TO LOOK INTO THIS MATTER AND RESEARCH IT HEAVILY. CHEVROLET AND GM ARE AWARE THAT THIS IS A COMMON ISSUE WITH MANY OF THEIR VEHICLES OF THE '07-'11 MODELS, YET REFUSE TO TAKE ANY CORRECTIVE ACTION. I OBTAINED A REPAIR ESTIMATE FROM A CERTIFIED CHEVROLET DEALERSHIP FOR $761.63.
Other or unspecified, Sep 13, 2016
I HAVE A CRACK IN MY DASH THAT IS NEAR THE TOP LEFT HAND CORNER OF MY AIRBAG PANEL. ALSO, THERE IS ANOTHER CRACK THAT GOES OVER THE TOP OF MY INSTRUMENT PANEL. THE CRACKS APPEARED OUT OF NOWHERE. THE VEHICLE WAS NOT INVOLVED IN ANY KIND OF WRECK. THE CRACKS WERE POINTED OUT TO ME WHEN I TOOK THE VEHICLE IN FOR AN OIL CHANGE APPX. SIX MONTHS AGO. I AM TRYING TO TRADE IN MY VEHICLE AND I AM GETTING $1,000 HIT ON THE TRADE-IN AMOUNT OFFERED. THE MORE I INVESTIGATE IT SEEMS THIS IS A COMMON PROBLEM. WHY HAS THERE NOT BEEN A RECALL????????????????
Air bags, Other or unspecified, Sep 6, 2016
DASHBOARD IS CRACKED ON BOTH SIDES DRIVER AND PASSENGER AND GENERAL MOTORS REFUSES TO PAY FOR IT!! THIS SHOULD REQUIRE A RECALL AND THE NHTSA HAS DONE ABSOLUTELY NOTHING THIS COULD BE LIFE THREATENING!I
Other or unspecified, Aug 30, 2016
DASHBOARD IS CRACKED ON BOTH SIDES DRIVER AND PASSENGER AND GENERAL MOTORS REFUSES TO PAY FOR IT!! THIS SHOULD REQUIRE A RECALL AND THE NHTSA HAS DONE ABSOLUTELY NOTHING THIS COULD BE LIFE THREATENING!!!! I GUESS YOU GUYS AREN'T DOING YOUR JOBS THAT THE AMERICAN CITIZENS ARE PAYING FOR!!
Structure, Other or unspecified, Aug 22, 2016
CRACKED DASH
Air bags, Other or unspecified, Aug 20, 2016
CRACKED DASHBOARD. AIRBAG DEPLOYMENT MAY CAUSE DEADLY PLASTIC DEBRIS FLYING ABOUT.
Air bags, Other or unspecified, Aug 9, 2016
CRACKING OF DASH AT AIRBAG