2011 Chevrolet Tahoe
Problems, recalls and owner-reported issues
Air bags is the leading concern among 456 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Tahoe model years with reports.
Of the 2011 reports, 6 involved a crash and 2 involved a fire. 3 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Campaign 21V050000 on NHTSA.gov
Electrical system, ignitionDec 30, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Campaign 14V827000 on NHTSA.gov
Steering, linkagesJun 28, 2011
GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.
THIS COULD ALLOW THE JOINTS TO SEPARATE, AND THE DRIVER COULD EXPERIENCE LOSS OF STEERING INCREASING THE RISK OF A CRASH.
GM DEALERS WILL INSPECT AND ENSURE THAT THE INTERMEDIATE STEERING SHAFT BOLTS ARE TIGHTENED TO THE PROPER SPECIFICATION. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
Campaign 11V339000 on NHTSA.gov
Suspension, rear, axle, spindleJan 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 11V007000 on NHTSA.gov
Representative owner complaints
456 reports, newest first.
Air bags, Other or unspecified, May 12, 2016
TYPICAL CHEVY TAHOE DASH CRACKING ISSUE. IT WORRIES ME THAT IF I AM IN AN ACCIDENT THAT SHARP PIECES OF PLASTIC MAY CAUSE MORE HARM TO SOMEONE INSIDE THE CABIN THAN IF IT WAS ADDRESSED AND REPAIRED. GM IS AT FAULT FOR USING CHEAP MATERIALS AND THE CONSUMER SHOULDN'T HAVE TO PAY. IT ISN'T CAUSED BY ANYTHING THAT THE OWNER OF THE VEHICLE IS OR ISN'T DOING. PURELY MATERIAL AND MANUFACTURING DEFECTS. WE PAY $50K FOR THESE TRUCKS EACH THE LEAST GM COULD DO IS SPEND THE $500 IF THAT PER VEHICLE TO REPLACE IT.
Air bags, Structure, May 2, 2016
DASH ON 2011 CHEVROLET TAHOE HAS CRACKED ON THE PASSENGER SIDE NEXT TO THE AIRBAG PANEL. DASH HAS ALSO CRACKED ON THE DRIVER SIDE ABOVE THE INSTRUMENT PANEL CLUSTER. CONCERN IS THAT IN A CAR ACCIDENT WHERE THE AIR BAGS DEPLOY THE DASH BOARD MAY BREAK APART AND BECOME SHRAPNEL CAUSING ADDITIONAL INJURY, PERMANENT DISABILITY, OR DEATH TO THE PASSENGER.
Other or unspecified, Apr 27, 2016
DASH CRACKED THEN THE PIECE FELL OUT FOR NO REASON
Structure, Apr 26, 2016
TAKATA RECALL ON CRACKED DASHBOARD: 2011 CHEVY TAHOE, 50K WHEN CRACKS WERE NOTICED. DASHBOARD CRACKED IN THREE PLACES: ALONG SIDE THE AIRBAG ON PASSENGER SIDE AND OVER THE STEERING WHEEL OF DRIVER SIDE. MY CONCERNS IS THE ENDANGERMENT FROM FLYING SHARDS FROM THE DEFECTIVE CRACKED DASHBOARD. I AM THE FIRST AND ONLY OWNER OF THIS VEHICLE SINCE DAY ONE, WITH NORMAL DAILING COMMUTE (WORK, HOME ETC), AND WELL MAINTAIN.
Electrical system, Electronic stability control (ESC), Apr 22, 2016
STABILITY CONTROL WARNING LIGHT BEGAN FLASHING. INSTRUMENT PANEL INCLUDING ALL GAUGES STOPPED WORKING. STOPPED THE VEHICLE, WAITED AND RESTARTED IT. INSTRUMENT PANEL AND GAUGES BEGAN WORKING. FROM THEN ON INSTRUMENT PANEL AND ALL GAUGES WORKED ONLY INTERMITTENTLY. AFTER A FEW WEEKS GAUGES STOPPED WORKING COMPLETELY. I WAS UNABLE TO DETERMINE, SPEED, AMOUNT OF FUEL, COULD NOT TELL IF THE TURN SIGNALS WERE WORKING, BACK UP WARNING SOUND WAS NOT WORKING, CRUISE CONTROL DID NOT WORK. DEALER SAID THE ENTIRE GAUGE PANEL REQUIRED REPLACEMENT. THE VEHICLE HAS JUST UNDER 50,000 MILES.
Other or unspecified, Apr 17, 2016
TAKATA RECALL THE DASHBOARD IS CRACKING ALONG THE AIRBAG ON THE PASSENGER SIDE AND OVER THE DRIVER SIDE TACHOMETER. MY CONCERN IS WHEN AND IF THE AIRBAG SHOULD DEPLOY, THERE MIGHT POSSIBLY BE PROJECTILES FROM THIS DEFECTIVE CRACK. OVER THE PAST COUPLE OF WEEKS, THE CRACK ABOVE THE TACHOMETER KEEPS GETTING LARGER. THE DASH IS CRACKED ALL OF THE TIME WHEN STATIONARY AND MOVING. I WENT TO THE LOCAL CHEVROLET DEALERSHIP. THE SERVICE MANAGER STATED THAT THE CRACKED DASH WAS A DEFECT FOR SURE. HE ALSO STATED THAT THEY SEE THIS PROBLEM ALL OF THE TIME. WHEN WE CALLED GM ASSISTANCE, THEY STATED THEY WOULD NOT PAY FOR IT BECAUSE IT WAS OUT OF WARRANTY AND THERE WERE NO RECALLS ON THE DASH. THIS IS SIMILAR TO OTHER COMPLAINTS I HAVE SEEN ON THE INTERNET. I AM NOT SURE EXACTLY WHEN THE DASH FIRST CRACKED BECAUSE MY WIFE IS THE PRIMARY DRIVER AND IS NOT TALL ENOUGH TO SEE OVER THE DASH IN A SEATED POSITION. I DROVE HER CAR AND NOTICED IT MARCH OF 2016, BUT IT COULD HAVE HAPPENED SOONER.
Structure, Mar 29, 2016
THE DASH JUST RECENTLY CRACKED OVER THE STEERING WHEEL. THIS VEHICLE HAD BEEN GARAGED, I USE WINDOW COVERS, AND IT ONLY HAS 40,000. I AM 100% A GM CUSTOMER, BUT THE LACK OF QUALITY WITH RESPECT TO MATERIALS IS EXTREMELY DISAPPOINTING.
Seat belts, Mar 24, 2016
ON MARCH 17,2015 I LEFT MY HOME DRIVING MY VEHICE WITH THE SEAT BELT ON I GOT TO MY DESTINATION AND WHEN I TRIED TO FASTENED MY SEAT BELT , I HAD TO DRIVE BACK HOME UNBUCKLE, I WENT TO THE DEALERSHIP TO GET IT THIS SAFETY CONCERN CHECKED, THEY CAME BACK AND TOLD ME THAT THE DRIVERS SEAT BELT LATCH WAS STUCK IN CLOSED POSITION, THEY NEVER SAID IT WAS DUE TO WEAR AND TEAR, THEY SAID THEY HAD TO REPLACE IT, THEY DID AND CHARGE ME FOR IT. I FILE A CLAIM WITH CHEVROLET AND 4 DAYS LATER THEY CAME BACK SAYING THAT THEY WERE NOT RESPONSIBLE FOR THE SEAT BELT ISSUE THAT IT WAS WEAR AND TEAR, I MENTIONED TO THEM THAT MY TRUCK IS ONLY 5 YEARS OLD,THEY SAID THAY HAD TO GO BACK AND SEE HOW THE PREVIOUS OWNER TREATED THE TRUCK AND ALSO THAT I PURCHASE A USED VEHICLE. I DISAGREE WITH EVERY SINGLE WORD THEY SAID. I THINK CHEVROLET IS RESPONSIBLE FOR THE SAFETY ACCESSORIES THEY INSTALL ON EVERY SINGLE VEHICLE. I THANK GOD NOTHING HAPPENED TO ME WHILE I DROVE WITHOUT A SEAT BELT. I DON'T KNOW HOW MANY CARS OUT THERE HAVE HAD THIS SAME ISSUE.
Other or unspecified, Mar 22, 2016
2011 CHEVY TAHOE 24K MILES DASH COVER IS CRACKED. VEHICLE IS METICULOUSLY MAINTAINED AND THE DASH HAS CRACKED. WORRIED ABOUT FURTHER DEGRADATION ESPECIALLY AROUND AIR BAG AS THIS SEEMS TO BE A WIDESPREAD ISSUE WITH THIS VEHICLE.
Structure, Mar 21, 2016
2011 TAHOE LTZ WITH 70,000 MILES , DASH STARTED MAKING A RATTLING NOISE, FOUND THE DASH CRACKED IN SEVERAL PLACES ABOVE THE INSTRUMENT PANEL, AFTER INITIAL CRACK, THE DASH VIBRATES AND RATTLES MORE, CAUSING MORE CRACKING.
Air bags, Other or unspecified, Mar 5, 2016
TOP OF DASHBOARD CRACKED - NO ACCIDENT INVOLVED. I HAVE CONCERNS ABOUT THE AIRBAG WORKING PROPERLY NOW. DEALER WANTS $1,000 TO FIX IT.
Other or unspecified, Feb 28, 2016
CRACKED DASH BY PASSENGER AIR BAG, VEHICLE ONLY HAS 23,000 MILES. CONCERNED BOUT DEBRIS OR PROJECTILES AFTER AIRBAG DEPLOYMENT
Other or unspecified, Feb 25, 2016
THE CAR WAS PARKED IN THE GARAGE NOT RUNNING. I OPENED THE LIFT GATE. IT OPENED FINE THEN WHEN I WENT TO PUT SOMETHING INTO THE CARGO AREA THE LIFT GATE STARTED SLOWLY CLOSING. I BACKED OUT FROM UNDER IT AND IT SUDDENLY CRASHED CLOSED NEARLY HITTING ME. THE STRUTS HAVE NOT WORKED SINCE. WE HAVE TO MANUALLY OPEN THE LIFT GATE AND PROP IT OPEN WITH A BROOMSTICK HANDLE.
Other or unspecified, Feb 18, 2016
DASH IS CRACKING AROUND PASSENGER SIDE AIRBAG. THIS IS UNSAFE BECAUSE IN THE EVENT OF PASSENGER AIRBAG DEPLOYING, SHARDS OF CRACKED DASH CAN BECOME PROJECTILES. MANY COMPLAINTS ON INTERNET ABOUT SAME ISSUE, NO RESOLUTION FROM GM.
Other or unspecified, Feb 18, 2016
THE DASHBOARD HAS 3 CRACKS IN IT THAT RANDOMLY SHOWED UP, 2 AT THE TOP LEFT CORNER ON THE PASSENGER SIDE BY THE AIR BAG AND THE OTHER THE TOP LEFT SIDE OF THE DRIVERS SIDE ABOVE THE INSTRUMENT PANEL
Other or unspecified, Feb 15, 2016
CRACKED DASH BOARD ABOVE INSTRUMENT CLUSTER AND AROUND AIRBAG.
Air bags, Structure, Feb 10, 2016
TAHOE DASH RECALL: COPY OF LETTER SENT TO GM... CHEVROLET CUSTOMER ASSISTANCE CENTER P.O. BOX 33136 DETROIT, MI 48323-5136 ON 7/18/2011 WE PURCHASED A 2011 TAHOE (VIN #[XXX]) REPLACING OUR PREVIOUS 2003 TAHOE, BOTH PURCHASED NEW AND BOTH AT ED MORSE CHEVROLET LOCATED AT 14401 W. SUNRISE BLVD., SUNRISE, FLORIDA 33323-3202. ALTHOUGH I HAVE HAD SOME QUALITY AND WORKMANSHIP COMPLAINTS, OUR TAHOE HAS BEEN A RELIABLE VEHICLE. THE SERVICE AT ED MORSE HAS ALSO BEEN OUTSTANDING. HOWEVER, I MUST REGISTER MY DISSATISFACTION WITH TWO OBVIOUSLY DEFECTIVE ITEMS ON THE TAHOE THAT GENERAL MOTORS HAVE NOT CONSIDERED IT IMPORTANT ENOUGH TO CONDUCT A RECALL. MY 2011 TAHOE IS FITTED WITH THE "REGIONAL VALUE PACKAGE" WHICH INCLUDED "CHROME DOOR HANDLES" WHICH IS NOTHING BUT CHROME LOOKING PLASTIC. THESE "CHROME" DOOR HANDLES HAVE CRACKED TWO TIMES AND HAVE BEEN REPLACED ON JUNE 8TH. 2013 (INVOICE #[XXX]) AND JUNE 21ST. 2014 (INVOICE # [XXX]) UNDER THE FACTORY WARRANTY. ON OCTOBER 15TH. 2013 AT 17,198 MILES, THE DASHBOARD TO MY 2011 TAHOE CRACKED. THIS WAS COVERED UNDER MY FACTORY WARRANTY. MY TAHOE IS NOW AT ED MORSE CHEVROLET GETTING THE DASHBOARD REPLACED AGAIN DUE TO IT CRACKING IN THE SAME EXACT PLACE. UNFORTUNATELY, THIS TIME I'M BEING TOLD THAT THEY WILL BE CHARGING ME A "CO-PAYMENT" OF $200 TO REPLACE THE DASH. AFTER DOING SOME RESEARCH, IT'S OBVIOUS THAT BOTH THE DOOR HANDLES AND THE DASHBOARDS ON THE TAHOE AND SIMILAR MODELS HAVE A DEFECTIVE DESIGN AND INFERIOR MATERIALS. I SHOULD NOT BE CHARGED A $200 "CO-PAYMENT" TO FIX SOMETHING THAT GENERAL MOTORS KNOWS IS A DEFECTIVE PART. THERE ARE NUMEROUS POSTINGS, BLOGS AND THREADS THAT REFER TO THESE "DEFECTIVE ITEMS" ESPECIALLY ON THE DASHBOARD. EVEN FACEBOOK HAS A PAGE DEDICATED TO THE CRACKED DASHBOARDS. HTTPS://WWW.FACEBOOK.COM/GROUPS/GMDASHCRACK/?FREF=NF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Other or unspecified, Feb 3, 2016
DASHBOARD CRACKING AROUND THE AIRBAG AND OVER THE TOP OF THE INSTRUMENT PANEL.
Air bags, Other or unspecified, Jan 30, 2016
DASH IS CRACKING AROUND PASSENGER SIDE AIRBAG AND THE INSTRUMENT CLUSTER. THIS IS UNSAFE BECAUSE IN THE EVENT OF PASSENGER AIRBAG DEPLOYING, SHARDS OF CRACKED DASH CAN BECOME PROJECTILES. MANY COMPLAINTS ON INTERNET ABOUT SAME ISSUE, NO RESOLUTION FROM GM.
Other or unspecified, Jan 28, 2016
ON 1-24-16 I WENT TO GET IN MY VEHICLE AND NOTICED THAT THE DASH WAS CRACKED ON THE DRIVERS SIDE ABOVE THE INSTRUMENT PANELS. 1-27-16 I NOW NOTICE A CRACK IN THE DASH ON THE PASSENGER SIDE BY THE AIR BAG. I AM WORRIED IF IN AN ACCIDENT THE CRACKED DASH IS GOING TO CAUSE MORE INJURIES. I HAVE CONTACTED MY LOCAL DEALER WHO PRETTY MUCH BLEW ME OFF. I ALSO EMAILED GM AND THEY TOLD ME TO CONTACT MY LOCAL DEALER NO ONE WANTS TO CORRECT THIS PROBLEM AND I AM SURE I AM NOT THE ONLY ONE WITH THIS ISSUE. THIS HAPPENED WHILE IT WAS PARKED IN MY GARAGE FOR NO REASON.
Air bags, Structure, Jan 28, 2016
DASH IS CRACKING AROUND PASSENGER SIDE AIRBAG. THIS IS UNSAFE BECAUSE IN THE EVENT OF PASSENGER AIRBAG DEPLOYING, SHARDS OF CRACKED DASH CAN BECOME PROJECTILES. MANY COMPLAINTS ON INTERNET ABOUT SAME ISSUE, NO RESOLUTION FROM DEALER OR GM CUSTOMER SERVICE.
Other or unspecified, Jan 18, 2016
I HAVE A 2011 TAHOE WHICH I PURCHASED NEW. IT HAS ALWAYS BEEN PARKED IN A COVERED PARKING GARAGE DURING THE DAY AND IN MY COVERED CARPORT IN THE EVENINGS. IT HAS 58,000. MILES AND WHILE CLEANING THE TRUCK I NOTICED A CRACK IN THE DASH ON THE DRIVERS SIDE APPROXIMATELY 3.5 INCHES LONG AND ANOTHER CRACK ON THE PASSENGERS SIDE, IN THE CORNER OF WHERE THE AIRBAG IS LOCATED. I AM VERY CONCERNED THAT IN CASE OF AN ACCIDENT THESE CRACKS COULD JEOPARDIZE THE INTEGRITY OF THE AIRBAGS. THE DEALERSHIP HAS STATED THAT I WOULD HAVE TO INCURE THE COST OF REPLACEMENT. THIS TRUCK IS STILL IN ABSOLUTE PERFECT CONDITION OTHERWISE.
Other or unspecified, Jan 17, 2016
MY DASH HAS CRACKED AND I'M WORRIED THAT IF I'M EVER IN AN ACCIDENT THAT I MAY BE INJURED IF THE AIR BAGS DEPLOY AND SEND PIECES OF THE DASH AT ME. SEEMS TO BE A BIG PROBLEM WITH GM SUV'S AND TRUCKS. THERE IS EVEN A FACEBOOK PAGE WITH A COUPLE THOUSAND MEMBERS: HTTPS://WWW.FACEBOOK.COM/GROUPS/GMDASHCRACK/
Air bags, Other or unspecified, Jan 17, 2016
HI I CURRENTLY OWN A 2011 CHEVY TAHOE LT MODEL WITH 78,547 MILE ON IT AND THE DASH IS CRARCKED AROUND THE PASSENGER AIRBAG AND OVER THE INSTRUMENT CLUSTER AND WHICH I THINK MIGHT COMPRIMISE THE AIRBAG ON DEPLOYMENT WHICH WOULD PUT MY CHILDREN AND PASSENGERS AT RISK OF A FATALITY IN THE EVENT THAT AN ACCIDENT OCCURS AND GM SHOULD RECALL THIS PROBLEM ITS NOT JUST MINE BUT MOST ALL GM MODELS 07-13 ARE AFFECTED BY THIS AND WE AS THE CUSTOMERS ARE CONCERNED WITH OUR PASSENGERS SAFETY AND WOULD LIKE TO GET THIS RECALLED BEFORE SOMETHING FATAL DOES OCCUR THANKS .
Other or unspecified, Jan 16, 2016
I WAS WIPING DUST OFF THE DASHBOARD AND SAW A SMALL CRACK ON THE CORNER OF THE DASH THAT MEETS THE AIRBAG COMPARTMENT AS WELL AS A CRACK ON THE SAME DASH PANEL ON THE DRIVER'S SIDE. AT THE TIME MY VEHICLE WAS ONLY THREE YEARS OLD BUT A FEW HUNDRED MILES PAST WARRANTY. I IMMEDIATELY REPORTED IT TO THE DEALERSHIP. I WAS TOLD THEY HAD RECEIVED NUMEROUS COMPLAINTS, BUT I WOULD HAVE TO PAY FOR A REPLACEMENT. I WAS ALSO TOLD THAT SEVERAL OF THOSE THAT HAD THEIR DASH REPLACED WERE EXPERIENCING THE SAME PROBLEM AGAIN. AFTER SEEING THE SAME TYPE OF COMPLAINT FROM OTHER OWNERS AND THE CRACKS ON MY DASH CONTINUING TO SPREAD, I DECIDED TO FILE A COMPLAINT. MY CONCERN IS A SAFETY ISSUE WITH THESE CRACKS CAUSING THE AIR BAGS TO MALFUNCTION AND INFLATE WHILE DRIVING CAUSING INJURY. EVERY PERSON I KNOW THAT HAS THIS VEHICLE IS EXPERIENCING THE SAME PROBLEM. I AM REQUESTING THAT YOU INVESTIGATE THIS ISSUE. I BELIEVE THERE SHOULD BE A RECALL AND A REPLACEMENT WITH A DASH THAT IS MADE OF A MORE DURABLE, SAFER MATERIAL.