2012 Chevrolet Tahoe
Problems, recalls and owner-reported issues
Air bags is the leading concern among 180 owner complaints filed for this model year. This is the 18th highest complaint count among 26 Tahoe model years with reports.
Of the 2012 reports, 8 involved a crash and 1 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.
Campaign 21V051000 on NHTSA.gov
Electrical system, ignitionDec 30, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Campaign 14V827000 on NHTSA.gov
Representative owner complaints: other or unspecified
101 reports, newest first. Show all
Air bags, Other or unspecified, Mar 22, 2020
THERE IS A LARGE CRACK IN THE DASHBOARD RIGHT UP TO THE AIR BAG. I DON'T KNOW WHEN OR HOW IT STARTED. I LOOKED AT THE DASHBOARD AND THERE WAS A CRACK. IT SEEMS TO BE GETTING BIGGER. I AM AFRAID THAT IF I AM EVER IN AN ACCIDENT WITH A PASSENGER THE AIRBAG WILL NOT DEPLOY.
Other or unspecified, Mar 6, 2020
CRACKED DASH ON DRIVER SIDE, BY DEFROSTING VENT
Other or unspecified, Feb 27, 2020
I NEED MY CRACKED DASH REPLACED OR FIXED. IT JUST CRACKED ONE DAY. NO ACCIDENT OR ANYTHING IT WAS PARKED AND CRACKED. I BELIEVE IT'S A FAULTY DASH. WE HAVE AN 2004 TAHOE AND DASH HAS NEVER DONE THIS. FROM WHAT I'VE READ GM PURCHASED SOME DASH FROM ANOTHER COMPANY BUT REALIZED THEY WERE PROBLEMS AND WENT BACK TO ORIGINAL COMPANY. SO THEY NEED TO STEP UP AND BE RESPONSIBLE FOR THIS PROBLEM . . THE CRACK IS ON THR DRIVERS SIDE AND GROWING.
Air bags, Structure, Other or unspecified, Feb 9, 2020
APPROXIMATELY 6 MONTHS AGO THE DASH ON THE PASSENGER SIDE STARTED TO CRACK IN MY 2012 CHEVY TAHOE. IT HAS ALWAYS BEEN IN A HEATED GARAGE AND OUT OF THE SUNLIGHT. ON DECEMBER 1, 2015 IS THE DATE I PURCHASED THE VEHICLE AND THE DEALER TALKED ME INTO PUTTING A NANO TECHNOLOGY COATING ON THE ENTIRE VEHICLE TO KEEP IT IN LIKE NEW CONDITION, WHICH COST ME $899. I TOOK IT TO THE DEALERSHIP AND SHOWED THEM AND THEY WERE GOING TO LET ME KNOW IF ABRA WOULD FIX IT, HOWEVER, AFTER 2 MONTHS STILL NO RESPONSE FROM THE DEALERSHIP AND I CONTACTED THEM AGAIN YESTERDAY. THE OTHER THING IS THE DRIVER SIDE DOOR HANDLE HAS CRACKED UNDERNEATH AND SO WHEN YOU CLOSE THE DOOR IT FEELS LIKE YOU ARE GOING TO PULL THE DOOR VINYL RIGHT OFF. I HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN BEFORE.
Other or unspecified, Feb 3, 2020
DASH CRACKED IN 2 PLACES.
Other or unspecified, Jan 24, 2020
DASH IS CRACKED AND DAMAGED
Other or unspecified, Sep 25, 2019
MY DASH IS CRACKED AND RUNNING IN 4 DIFFERENT PLACES. TWO ON EACH SIDE OF PASSENGER DASH BY AIR BAG AND TWO ABOVE MY DASH INFORMATION PANEL.
Other or unspecified, Jun 27, 2019
DASHBOARD IS CRACKED IN 4 PLACES. GM DEALER SAYS IT WILL NOT BE REPLACED UNDER WARRANTY AND HAS NOT BEEN RECALLED.
Other or unspecified, May 2, 2019
CRACKED DASH NEAR PASSENGER AIRBAG AND IN SEVERAL AREAS NOT SURE WHEN THIS HAPPENED AS I AM NOT THE ORIGINAL OWNER
Air bags, Other or unspecified, Jan 23, 2019
WE OWN TWO CHEVY TAHOE'S, ONE IS A 2008 AND THE OTHER IS A 2012. BOTH OF THEM HAVE CRACKING DASHBOARDS. I AM HIGHLY CONCERNED AS THE EFFECT THIS COULD HAVE ON THE AIRBAGS. BOTH VEHICLES ARE IN VERY GOOD CONDITION EXCEPT FOR THE CRACKING DASHBOARDS.
Other or unspecified, Jan 15, 2019
CRACKED DASHBOARD ABOVE STEERING COLUMN / INSTRUMENT PANEL.
Air bags, Other or unspecified, Nov 16, 2018
VEHICLE HAS KNOWN DEFECT WITH DASHBOARD CRACKING. IF AIRBAGS WERE DEPLOYED SHARDS OF PLASTIC WOULD BE IN MY PASSENGERS FACE. ESPECIALLY IF IT CONTINUES TO GET WORSE.
Other or unspecified, Nov 15, 2018
DASHBOARD CRACKED AROUND AIR BAGS AND ON DRIVER SIDE
Other or unspecified, Sep 15, 2018
THIS VEHICLE WAS PURCHASED NEW IN 2012 AND HAS BEEN GARAGED FOR THE ENTIRETY WITH THE EXCEPTION OF VARIOUS TRIPS. THE VEHICLE HAS APPROXIMATELY 41.000 MILES AT THE TIME THE CRACKED DASH WAS DISCOVERED. THERE ARE NO FORESEEABLE REASON FOR THE DASH TO CRACK OTHER THAN A FAILURE IN THE MANUFACTURER PROCESS. PLEASE ADVISE.
Air bags, Structure, Other or unspecified, Sep 13, 2018
DASH IS CRACKED OVER INSTRUMENT PANEL, AND 2 SPOTS OVER THE PASSENGER SIDE AIRBAG. THE CRACKS GET BIGGER EVERYDAY AND MAKES THE DASH RATTLE. BOUGHT IN 2016 AND THE CRACKS JUST KEEP GETTING WORSE. ALONG WITH THE DRIVERS SIDE DOOR HANDLE THAT CRACKED INSIDE.
Other or unspecified, Sep 4, 2018
MY DASH IS SEVERELY CRACKED, INCLUDING BY WHERE THE PASSENGER AIRBAG DEPLOYS FROM THE DASH. AM VERY CONCERNED ABOUT SPLINTERING AND CAUSING HARM IN THE EVENT OF DEPLOYMENT.
Other or unspecified, Aug 21, 2018
LTZ TAHOE DASH CRACKED. ABOVE STEERING WHEEL AND PASSENGER AIRBAG. LESS THAN 37,000 MILES. STATIONARY. GM IS REFUSING NOT TO FIX. THIS IS A SAFETY ISSUE THAT NEEDS TO BE FIXED.
Other or unspecified, Aug 15, 2018
DASHBOARD CRACKING ON DRIVER SIDE IN TWO PLACES AND PASSENGER SIDE ON AIRBAG WITH NO KNOWN CAUSE.
Other or unspecified, Jun 13, 2018
2012 CHEVY TAHOE HAS LARGE CRACKS IN THE DASH , AND AM CONCERNED ABOUT SAFETY.
Wheels, Other or unspecified, Electronic stability control (ESC), May 14, 2018
THE TRACTION AND STABILITRAK CONTROLS ARE COMING ON AND STAYING WE HAVEN'T FOUND THE PROBLEM YET BUT I NOTICED THERE WAS A RECALL ON BOTH AT ONE POINT
Air bags, Other or unspecified, Apr 30, 2018
CRACKED DASHBOARD-CRACKS ALL ABOVE THE INSTRUMENT PANEL AND AROUND AIRBAG
Air bags, Other or unspecified, Apr 11, 2018
MULTIPLE CRACKS IN THE DASH AND AROUND AIR BAGS. MULTIPLE PEOPLE HAVE STATED THE DASH IS A PROBLEM IN THE AVALANCHE, SILVERADO AND TAHOE YET THE DEALERSHIP CHARGES AN ASTRONOMICAL AMOUNT TO REPLACE THE DASH.
Other or unspecified, Mar 31, 2018
CRACKED DASH IN PASSENGER SIDE BESIDE AIRBAG
Air bags, Other or unspecified, Mar 15, 2018
DASH HAS SPLIT INTO THE PASSENGER AIRBAG CONTAINER AND NOW INTO THE COWLING THAT COVERS THE INSTRUMENT PANEL. THIS HAS ALL HAPPENED SINCE 10-3-2015 WITH LESS THAN 80000 MILES ON CAR THAT IS GARAGED AND DASH PROTECTED FROM SUN WHEN OUT OF GARAGE. SPLITS OCCURRED OVERNIGHT IN BOTH CASES WHEN CAR WAS PARKED AND WEATHER WAS NOT EXTREME; GOT IN CAR IN A.M. AND DISCOVERED SPLIT #1 (IMAGE 1)AND SAME WITH SPLIT #2 (IMAGE 2) ON 11-16-16 THAT HAS NOW FORKED (IMAGE 3) IN THE PAST MONTH. I HAVE NEVER USED ARMOR ALL ON THE DASH. IT HAS NEVER SAT OUT IN INCLEMENT WEATHER.
Air bags, Other or unspecified, Mar 11, 2018
DASH CRACKED BY THE PASSENGER SIDE AIRBAG