2013 Chevrolet Tahoe
Problems, recalls and owner-reported issues
Structure is the leading concern among 232 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Tahoe model years with reports.
Of the 2013 reports, 4 involved a crash. 6 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Campaign 21V053000 on NHTSA.gov
Electrical systemOct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
Campaign 14V614000 on NHTSA.gov
Steering, column locking, anti-theft deviceJan 2, 2013
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Campaign 13V001000 on NHTSA.gov
Representative owner complaints: structure
56 reports, newest first. Show all
Structure, Apr 18, 2018
MY DASHBOARD HAS CRACKED IN TWO SEPARATE PLACES. THE FIRST CRACK IN THE DASHBOARD IS AT THE PASSENGER AIRBAG. THE SECOND CRACK IS LARGE IN SIZE AND RUNS FROM THE BACK OF THE DASHBOARD ALL THE WAY UP TO THE DASH THAT COVERS MY INSTRUMENT PANEL.
Air bags, Structure, Other or unspecified, Apr 6, 2018
THIS IS A SERIES OF CRACK ON THE FRONT DASHBOARD. STARTED FROM THE COWLING OVER INSTRUMENT PANELS AND HAS SPREAD TO A SECTION BY THE PASSENGER AIRBAG. THERE HAVE BEEN A NUMBER OF GM VEHICLES WITH THIS SAME DASHBOARD CRACKING BUT GM DOES NOTHING ABOUT IT. I'M ONLY A LITTLE OVER 50K MILES.
Structure, Other or unspecified, Feb 28, 2018
THE DASH HAS CRACKED ON THE PASSENGER SIDE. THE CRACK STARTS ON THE LEFT SIDE OF PASSENGER AIR BAG AND CONTINUES UPWARD. STARTED SMALL AND SEEMED TO GET LARGER OVERNIGHT. VEHICLE IS GARAGE KEPT. NO REASON FOR THIS. SCARES ME IF AIRBAG DEPLOYS WILL PLASTIC EXPLODE INTO SOMEONE. FROM WHAT I HAVE READ , THIS SEEMS TO BE QUITE A PROBLEM WITH THESE DASHES.
Structure, Feb 21, 2018
TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED FROM THE PASSENGER SIDE TO THE DIVER SIDE WINDSHIELD AREA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CRACKED AREAS COULD BE COVERED. THE DASHBOARD WAS NOT REPLACED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 35,000.
Structure, Feb 5, 2018
DASHBOARD HAS SEVERAL CRACKS. THREE AROUND THE AIRBAG BOX WHICH ARE EXTREMELY CONCERNING! I TRY TO ALWAYS HAVE MY TAHOE IN COOL PLACES TO PREVENT EXTREME TEMPERATURES AND FURTHER DAMAGE BUT STILL NOTICE THE CRACKS GROWING. I UNDERSTAND THERE HAVE BEEN MANY GM OWNERS HAVING TO DEAL WITH SIMILAR PROBLEMS.THERE MUST OBVIOUSLY BE A DEFECT IN THE MATERIAL OR THE ASSEMBLY OF THIS PART. BEING BOTH A SAFETY CONCERN AND A CUSTOMER SATISFACTION ISSUE, I AM REALLY LOOKING FORWARD TO OPTIONS FOR RESOLVING THIS MATTER.
Structure, Dec 11, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD HAD PREMATURE EXTENSIVE CRACKS THAT COULD AFFECT THE STRUCTURAL INTEGRITY OF THE AIR BAG COMPONENTS. THE CRACKS EXTENDED ON BOTH SIDES, BUT PRIMARILY NEAR THE FRONT PASSENGER SIDE. THE DEALER (PINKERTON CHEVROLET, 925 N ELECTRIC RD, SALEM, VA 24153, (800) 813-5960) INSPECTED THE VEHICLE AND DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO ASSIST WITH THE DEALER'S REPAIR TO REPLACE THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Structure, Nov 2, 2017
THE PASSENGERS SIDE FRONT DOOR HANDLE LITERALLY FELL OFF WHEN OPENING THE DOOR. WAS OUT OF WARRANTY DUE TO MILEAGE. HAD TO PAY $250 TO REPLACE. THE PASSENGER DOOR IS NOT USED DAILY, AND WAS NOT BEING PULLED HARD, WAS BEING OPENED BY A 50+ YEAR OLD WITH AVERAGE TORQUE FOR THAT AGE.
Structure, Nov 2, 2017
THE EXTERIOR MOLDING HAVE SEPARATED, OR STARTED TO PULL AWAY FROM THE DOORS. OUT OF WARRANTY AND PAID ALMOST $300 TO REPAIR ONE (DRIVERS DOOR) MOLDING, AND OTHERS ARE STARTING TO PULL AWAY ON OTHER DOORS.
Structure, Oct 31, 2017
DASHBOARD IS CRACKING, WHICH HAS BEEN RECOGNIZED AS A KNOWN PROBLEM. IT CAUSED INTEGRITY ISSUES WITH CRACKED PLASTIC IN EVENT AIR BAGS DEPLOY.
Structure, Oct 12, 2017
THE PURPOSE FOR THIS COMMUNICATION IS TO LET YOU KNOW I'VE BEEN HAVING ISSUES WITH THE DASHBOARD ON MY CAR THAT MECHANICS BELIEVE WILL EFFECT THE AIRBAG. AT THIS POINT I'M AT A BIT OF A LOSS FOR WORDS AND UNDERSTANDING WITH THIS PARTICULAR SITUATION. THE DASHBOARD HAS MULTIPLE CRACKS THROUGHOUT. THE CAR HAS 87,000 MILES AND HAS BEEN GARAGED FOR ITS ENTIRE OWNERSHIP AND WELL MAINTAINED. THE BIGGEST ISSUE SURROUNDING THE CRACKS IN THE DASHBOARD IS THAT THEY'VE FORMED AROUND THE FRONT PASSENGER AIRBAG, WHICH MULTIPLE DEALERSHIPS HAVE TOLD ME IS A SAFETY HAZARD. THAT BEING SAID, THE DEALERSHIPS AND THE ASSOCIATE I SPOKE TO AT CHEVROLET CUSTOMER ASSISTANCE TEAM HAS SAID THEY'VE SEEN THIS ISSUE MULTIPLE TIMES AND THEY'RE SURPRISED THERE HASN'T BEEN A RECALL ISSUED. I HONESTLY WOULDN'T CARE ABOUT THE CRACKS IF THEY WEREN'T SURROUNDING THE AIRBAG. PICTURES OF MY CAR INCLUDED. VIN NUMBER [XXX] AFTER RESEARCHING THROUGH MULTIPLE DEALERSHIPS AND ONLINE THERE SEEMS TO BE A LARGE NUMBER OF CUSTOMERS WITH THE SAME EXACT PROBLEM AND THERE ARE CURRENT LAWSUITS PENDING AGAINST GM, PLEASE FOLLOW THE LINK: HTTP://WWW.ABCACTIONNEWS.COM/MONEY/CONSUMER/TAKING-ACTION-FOR-YOU/ANOTHER-BIG-AUTO-MAKER-GETS-HIT-WITH-A-SUIT-OVER-CRACKING-DASH-BOARDS HTTPS://WWW.CHANGE.ORG/P/RECALL-2007-2013-VEHICLES-DUE-TO-THE-SAFETY-OF-CRACKED-DASHES IF THIS ISN'T ENOUGH CONCERN ON YOUR END TO CORRECT THE ISSUE AND ISSUE A RECALL I'M NOT SURE WHAT IS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Structure, Oct 1, 2017
AUTO HAS A CRACK IN DASHBOARD IN FRONT OF STEERING WHEEL
Air bags, Structure, Other or unspecified, Aug 7, 2017
THE DASH OF MY 2013 TAHOE WHICH I PAID 48,000 CRACKED IN TWO PLACES SOON AS MY WARRANTY EXPIRED! ALL OF MY DOOR HANDLES ON OUTSIDE HAVE FALLEN OFF AND BEEN REPLACED ED AND THE DRIVER DOOR PANEL HAS BEEN REPLACED BECAUSE OF HANDLE BREAKING . TOO MUCH OTHER MESS TO EXPLAIN. JUST A VERY CHEAPLY MADE VEHICLE. VERY DISSATISFIED !I WOULD LIKE TO FILE A FORMAL COMPLAINT FOLLOWED UP WITH A FORMAL INVESTIGATION
Structure, Jul 2, 2017
DASH HAS SEVERELY CRACKED IN TWO PLACES.
Structure, Jun 28, 2017
AS WITH MANY OTHER COMPLAINTS THERE IS A CRACK IN THE DASH. I FEEL THIS IS UNSAFE IF THERE IS EVER AN ACCIDENT THAT OCCURS AND THE AIR BAG WILL NEED TO DEPLOY. I JUST PURCHASED THIS CAR 30 DAYS AGO AND NOW HAVE A CRACK IN THE DASH. BY READINGUP ON THIS, THERE IS SO MANY COMPLAINTS. I HAVE HAD IN THE PAST A 2004 TAHOE WITH NO,COMPLAINTS.I FEEL THAT GM SHOULD GET OFF THERE POCKET BOOKS AND RECALL THIS. THIS TAHOE ONLY HAS 48,000 MILES. PRACTICALLY BRAND NEW. COME ON GM DO THE RIGHT THING. IF AN ACCIDENT OCCURS AND I LOOSE AN EYE OR SUFFER FACIAL DAMAGE DUE TO FLYING DEBRIS FROM A CRACKED DASH THAT WILL BE ON YOU. I ALSO HAVE A CAMRY. THEY RECALLED THERE DASH JUST BECAUSE ITS STICKY. STEP UP MADE IN THE USA. PLEASE. AFTER PAYING $29000. FOR A CAR THIS SHOULD BE FIXED. THIS CAR WAS SITTING STILL WHEN THIS HAPPENED.
Structure, Jun 20, 2017
DASHBOARD IS CRACKING. ONLY 3 YEARS OLD, 70000 MILES WHEN NOTICED. NEVER HAD A VEHICLE DO THIS BEFORE. THE CRACK TODAY IS ON THE DASH AT THE TOP RIGHT CORNER OF THE PASSENGER AIRBAG
Air bags, Structure, Jun 12, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED ALONG THE PASSENGER SIDE FRONTAL AIR BAG HOUSING. THE CONTACT WAS CONCERNED ABOUT THE SAFETY OF THE VEHICLE IN THE EVENT OF A CRASH NECESSITATING THE DEPLOYMENT OF THE AIR BAG. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Air bags, Structure, Jun 7, 2017
CRACKED DASH BY PASSENGER AIR BAG NOT LONG AFTER I PURCHASED THE VEHICLE I WOKE UP GOT INTO MY TAHOE AND SAW A CRACK.
Structure, Mar 29, 2017
CRACKED DASHBOARD. THIS STARTED AS A SMALL PROBLEM A YEAR AGO WHEN I TOOK IT TO THE DEALER AND WAS TOLD IT WAS NOT COVERED UNDER WARRANTY AND I WOULD HAVE TO PAY $1600 TO GET IT REPLACED. THE FOUR CRACKS CONTINUE TO GET BIGGER AND NEITHER THE DEALERSHIP NOR MANUFACTURER WILL RECOGNIZE IT FOR ANYTHING MORE THAN COSMETIC DAMAGE I NEED TO FIX EVEN THOUGH I DID NOTHING TO CAUSE THIS DAMAGE. I CAN HEAR THE CRACK CONTINUE TO GET BIGGER BOTH WHEN IT'S PARKED IN THE DRIVEWAY AND DRIVING DOWN THE ROAD IN ALL CONDITIONS.
Structure, Mar 17, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT OBSERVED A FRACTURE IN THE DASHBOARD LEADING TO THE STEERING WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
Structure, Visibility/wiper, Jan 20, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. IN INCLEMENT WEATHER, WATER ENTERED FROM THE REAR DOORS AND LEAKED INTO THE REAR DOOR PANELING. AS THE FAILURE PROGRESSED, THE CONTACT HEARD AN ABNORMAL NOISE OF WATER MOVING AROUND WITHIN THE REAR DOOR PANELING. MULTIPLE DEALERS WERE NOTIFIED. THE DEALER INDICATED THAT THE FAILURE WAS A KNOWN ISSUE, BUT THE MANUFACTURER HAD NOT ISSUED A RECALL TO PROVIDE A SOLUTION. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING FOR A SOLUTION. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Air bags, Structure, Jan 13, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD FRACTURED ABOVE THE FRONT PASSENGER AIR BAG HOUSING. THE CONTACT WAS CONCERNED THAT THERE WAS A DANGER IN THE EVENT THAT THE AIR BAGS WERE TO DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Structure, Nov 28, 2016
THE DASHBOARD ON MY 2013 CHEVY TAHOE (53,000 MILES) HAS CRACKED NEAR THE PASSENGER AIRBAG.
Structure, Oct 31, 2016
WE BOUGHT A 2013 CHEVY TAHOE IN JAN 2016 WITH JUST UNDER 30,000 MILES WITH CERTIFIED WARRANTY. MY DASH STARTED CRACKING AT THE DRIVER SIDE AND AT THE PASSENGER FRONT DASH AIRBAG, WE TOOK IT BACK TO FRANKLIN CHEVROLET IN STATESBORO, GA. WELL UNDER 48,000 MILES TO LET THEM KNOW WHAT IS GOING ON, THE SERVICE MANAGER [XXX] TOLD MY HUSBAND THAT THE DASH WAS NOT COVERED UNDER THE WARRANTY AND DID NOT ASK TO LOOK AT IT TO SEE IF IT WAS SOMETHING THAT NEEDED TO BE ADDRESSED. I HAVE SEEN SEVERAL CASES ON THESE ISSUE, I'D LIKE TO HAVE THE PROBLEM TAKEN CARE OF BEFORE IT CRACKS MORE AND THE AIRBAG START HAVING ISSUES SINCE IT'S CRACKING AT THE DASH WHERE THE AIRBAG IS AT, IT'S MAKING NOISES EVERY TIME I DRIVE DOWN THE ROAD AND PRETTY SURE IT'S ONLY GOING TO GET WORSE OVER TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Structure, Oct 27, 2016
THE DASH CRACKED.
Structure, Oct 10, 2016
I STARTED NOTICING A SMALL CRACK IN THE DASHBOARD AND NOW I HAVE LARGER GASHES AND ONE VERY CONCERNING NEXT TO AIRBAG IN FRONT OF PASSENGER SIDE.