2013 Chevrolet Tahoe
Problems, recalls and owner-reported issues
Structure is the leading concern among 232 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Tahoe model years with reports.
Of the 2013 reports, 4 involved a crash. 6 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Campaign 21V053000 on NHTSA.gov
Electrical systemOct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
Campaign 14V614000 on NHTSA.gov
Steering, column locking, anti-theft deviceJan 2, 2013
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Campaign 13V001000 on NHTSA.gov
Representative owner complaints
232 reports, newest first.
Structure, Feb 5, 2018
DASHBOARD HAS SEVERAL CRACKS. THREE AROUND THE AIRBAG BOX WHICH ARE EXTREMELY CONCERNING! I TRY TO ALWAYS HAVE MY TAHOE IN COOL PLACES TO PREVENT EXTREME TEMPERATURES AND FURTHER DAMAGE BUT STILL NOTICE THE CRACKS GROWING. I UNDERSTAND THERE HAVE BEEN MANY GM OWNERS HAVING TO DEAL WITH SIMILAR PROBLEMS.THERE MUST OBVIOUSLY BE A DEFECT IN THE MATERIAL OR THE ASSEMBLY OF THIS PART. BEING BOTH A SAFETY CONCERN AND A CUSTOMER SATISFACTION ISSUE, I AM REALLY LOOKING FORWARD TO OPTIONS FOR RESOLVING THIS MATTER.
Electronic stability control (ESC), Jan 18, 2018
APPROACHING ANY RIGHT HAND TURNS COMING DOWN IN SPEED ON A HIGHWAY EXIT THE STABILITY AND TRACTION CONTROL LIGHTS APPEAR AND SWITCH TO OFF. FELT A JERKING FEELING WHEN I WAS STARTING TO ACCELERATE ALMOST AS IF THE ENGINE WAS STALLING IMMEDIATELY FOLLOWING THE LIGHTS COMING ON.. THIS IS THE FIRST TIME I FELT A JERKING BUT THE LIGHTS HAVE NOW COME ON A FEW TIMES USUALLY WHEN EXITING A HIGHWAY AND GO OFF ONCE THE CAR IS SHUT OFF AND COMES BACK ON.
Other or unspecified, Jan 15, 2018
DASHBOARD- CRUMBLING APART. TWO CRACKS, ONE ON THE PASSENGER SIDE AND A 9 INCH CRACK ON THE DRIVERS SIDE. THIS CAR HAS BEEN VERY WELL TAKEN CARE OF. GARAGE PARKED WITH 26,000 MILES. VERY CHEAP MATERIAL USED IN A $65,000 DOLLAR CAR. THIS HAS NEVER HAPPENED TO ME BEFORE IN ANY OTHER CAR I HAVE OWNED.
Other or unspecified, Dec 22, 2017
MY DASHBORD CRACKED AS I WAS SITTING IN IT PROGRAMMING MY BLUETOOTH TO MY PHONE. MY TAHOE IS ALWAY GARAGED KEPT AND IT ONLY HAS 26,000 MILES. IN NO WAY HAS IT BEEN EXPOSED TO EXTRAME HEAT OR SUNLIGHT. IT CRACKED ON THE PASSENGER SIDE ABOVE THE AIRBAG. I ALSO HAVE A 2008 CHEVROLET SILVERADO THAT THE DASH IS CRACKED ON IT TOO. AFTER RESEARCHING THIS PROBLEM, I FOUND THAT THIS ISSUE IS MORE THAN JUST AN ISOLATED ISSUE, AS PEOPLE ARE HAVING THE SAME ISSUE EVERYWHERE. THIS IS A LEMON AND SHOULD BE A RECALL.
Structure, Dec 11, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD HAD PREMATURE EXTENSIVE CRACKS THAT COULD AFFECT THE STRUCTURAL INTEGRITY OF THE AIR BAG COMPONENTS. THE CRACKS EXTENDED ON BOTH SIDES, BUT PRIMARILY NEAR THE FRONT PASSENGER SIDE. THE DEALER (PINKERTON CHEVROLET, 925 N ELECTRIC RD, SALEM, VA 24153, (800) 813-5960) INSPECTED THE VEHICLE AND DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO ASSIST WITH THE DEALER'S REPAIR TO REPLACE THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Air bags, Other or unspecified, Nov 28, 2017
THIS VEHICLE HAS 55,680 MILES AND THE UPPER LEFT CORNER NEXT TO THE PASSENGER SIDE AIR BAG IS CRACKED. BECAUSE OF THIS DASH CRACK, THE AIR BAG COVER IS LIFTED. CHEVY WON'T DO ANYTHING ABOUT IT BECAUSE IT'S OUT OF WARRANTY. WELL, THIS IS A MAJOR SAFETY ISSUE NOT TO MENTION THERE HAVE BEEN THOUSANDS OF COMPLAINT OF 2007-2013 CHEVY DASHED CRACKING.
Other or unspecified, Nov 15, 2017
DASH BOARD IS CRACKED AT PASSENGER SIDE AIR BAG. VEHICLE WAS PARKED WHEN CRACK WAS FOUND
Structure, Nov 2, 2017
THE PASSENGERS SIDE FRONT DOOR HANDLE LITERALLY FELL OFF WHEN OPENING THE DOOR. WAS OUT OF WARRANTY DUE TO MILEAGE. HAD TO PAY $250 TO REPLACE. THE PASSENGER DOOR IS NOT USED DAILY, AND WAS NOT BEING PULLED HARD, WAS BEING OPENED BY A 50+ YEAR OLD WITH AVERAGE TORQUE FOR THAT AGE.
Structure, Nov 2, 2017
THE EXTERIOR MOLDING HAVE SEPARATED, OR STARTED TO PULL AWAY FROM THE DOORS. OUT OF WARRANTY AND PAID ALMOST $300 TO REPAIR ONE (DRIVERS DOOR) MOLDING, AND OTHERS ARE STARTING TO PULL AWAY ON OTHER DOORS.
Other or unspecified, Nov 2, 2017
DASHBOARD CRACKING IN TWO AREAS, ONE STEMMING FROM PASSENGER SIDE AIR BAG AREA AND THE OTHER COMING UP TOWARD THE STEERING WHEEL ON THE DRIVERS SIDE. THIS STARTED JUST PAST THE 3 YEAR MARK, SO IS OUT OF WARRANTY. MY CONCERN IS WHETHER IT COULD IMPACT THE EFFECTIVENESS OF THE AIRBAG, AND/OR THE STRUCTURAL INTEGRITY DURING ANY POTENTIAL IMPACT OR CRASH.
Structure, Oct 31, 2017
DASHBOARD IS CRACKING, WHICH HAS BEEN RECOGNIZED AS A KNOWN PROBLEM. IT CAUSED INTEGRITY ISSUES WITH CRACKED PLASTIC IN EVENT AIR BAGS DEPLOY.
Structure, Oct 12, 2017
THE PURPOSE FOR THIS COMMUNICATION IS TO LET YOU KNOW I'VE BEEN HAVING ISSUES WITH THE DASHBOARD ON MY CAR THAT MECHANICS BELIEVE WILL EFFECT THE AIRBAG. AT THIS POINT I'M AT A BIT OF A LOSS FOR WORDS AND UNDERSTANDING WITH THIS PARTICULAR SITUATION. THE DASHBOARD HAS MULTIPLE CRACKS THROUGHOUT. THE CAR HAS 87,000 MILES AND HAS BEEN GARAGED FOR ITS ENTIRE OWNERSHIP AND WELL MAINTAINED. THE BIGGEST ISSUE SURROUNDING THE CRACKS IN THE DASHBOARD IS THAT THEY'VE FORMED AROUND THE FRONT PASSENGER AIRBAG, WHICH MULTIPLE DEALERSHIPS HAVE TOLD ME IS A SAFETY HAZARD. THAT BEING SAID, THE DEALERSHIPS AND THE ASSOCIATE I SPOKE TO AT CHEVROLET CUSTOMER ASSISTANCE TEAM HAS SAID THEY'VE SEEN THIS ISSUE MULTIPLE TIMES AND THEY'RE SURPRISED THERE HASN'T BEEN A RECALL ISSUED. I HONESTLY WOULDN'T CARE ABOUT THE CRACKS IF THEY WEREN'T SURROUNDING THE AIRBAG. PICTURES OF MY CAR INCLUDED. VIN NUMBER [XXX] AFTER RESEARCHING THROUGH MULTIPLE DEALERSHIPS AND ONLINE THERE SEEMS TO BE A LARGE NUMBER OF CUSTOMERS WITH THE SAME EXACT PROBLEM AND THERE ARE CURRENT LAWSUITS PENDING AGAINST GM, PLEASE FOLLOW THE LINK: HTTP://WWW.ABCACTIONNEWS.COM/MONEY/CONSUMER/TAKING-ACTION-FOR-YOU/ANOTHER-BIG-AUTO-MAKER-GETS-HIT-WITH-A-SUIT-OVER-CRACKING-DASH-BOARDS HTTPS://WWW.CHANGE.ORG/P/RECALL-2007-2013-VEHICLES-DUE-TO-THE-SAFETY-OF-CRACKED-DASHES IF THIS ISN'T ENOUGH CONCERN ON YOUR END TO CORRECT THE ISSUE AND ISSUE A RECALL I'M NOT SURE WHAT IS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Other or unspecified, Oct 11, 2017
DASHBOARD CRACKED AT THE PASSENGER AIRBAG PANEL
Other or unspecified, Oct 6, 2017
THE DASH ON MY TAHOE IS CRACKED OVER THE AIRBAG. I WORK AS A SERVICE ADVISOR FOR A DEALERSHIP AND SEE EVERY TAHOE BETWEEN 2007 AND 2013 COMEIN WITH A CRACKED DASH. I BOUGHT THE VEHICLE WITH NO CRACK-ALWAYS USE A DEFLECTOR TO KEEP THE VEHICLE COOL-THE DASH JUST CRACKED ONE DAY WHEN IT WAS PARKED
Structure, Oct 1, 2017
AUTO HAS A CRACK IN DASHBOARD IN FRONT OF STEERING WHEEL
Suspension, Sep 14, 2017
MY 2013 CHEVY TAHOE LTZ FRONT TIRES ARE CUPPING ON THE OUTTER EDGES AND APPEAR WORN OUT. I TOOK IT TO TWO DIFFERENT SHOPS AND HAD THE VEHICLE ALIGNED, BALANCED, AND TIRES ROTATED. THEY WERE UNABLE TO DIAGNOSE THE PROBLEM BUT HIGHLY RECOMMENDED THAT THE STRUTS BE REPLACED EVEN IF THEY ARE NOT LEAKING. I PROVIDED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE WITH ORIGINAL RECEIPTS TO PROVE THAT I HAD TOOK THE TRUCK IN TO TWO OTHER SHOPS PREVIOUSLY. I ALSO PURCHASED A SERVICE WARRANTY PLAN WHEN I PURCHASED THE VEHICLE AND ALTHOUGH THIS REPAIR IS INCLUDED, THEY REFUSE TO FIX THE PROBLEM.
Air bags, Other or unspecified, Sep 5, 2017
CRACKING OF DASH
Other or unspecified, Aug 31, 2017
THERE IS A CRACK IN THE DARK NEAR THE AIR BAG ON THE PASSENGER SIDE OF THE VEHICLE. CRACK IS IN THE FRONT DASH,LOCATED NEXT TO AIR BAG DEPLOYMENT AREA.
Other or unspecified, Aug 29, 2017
CRACKED DASH
Air bags, Other or unspecified, Aug 22, 2017
CRACKED DASHBOARD BOUGHT MY 2013 CHEVY TAHOE LTZ. HAS ONLY 98000 MILES ON IT. JUST NOTICED A CRACK AT THE TOP LEFT CORNER OF THE DASHBOARD, RIGHT AT THE EDGE OF THE PASSENGER AIRBAG. TWO WEEKS LATER, ANOTHER CRACKED APPEARED ON THE DRIVER SIDE, FROM THE BOTTOM EDGE OF THE DASHBOARD AND CONTINUED UP AND OVER THE INSTRUMENT CLUSTER HUMP. BOTH CRACKS APPEARED WHILE STATIONARY. THIS VEHICLE IS PRIMARILY GARAGED AND HAS A WINDSHIELD COVER. VERY DISAPPOINTED, SINCE THE NEW RETAIL OF THIS VEHICLE IS CLOSE $50,000 BRAND NEW AND COSTS OVER $1000 TO REPLACE AT THE DEALER. NOT TO MENTION, THIS IS OUR PRIMARY FAMILY VEHICLE, WHICH MY WIFE, 7 YO, 4 YO AND 6 MONTH OLD RIDE IN ON A DAILY BASIS.
Air bags, Other or unspecified, Aug 22, 2017
DASHBOARD ON THE DRIVER SIDE IS CRACKING AND EXTENDING UPWARDS TOWARDS THE DRIVER. CONSISTENTLY RATTLES WHEN VEHICLE IS IN MOTION. CRACK IS ALSO VISIBLE ON THE PASSENGER SIDE LEADING TOWARDS THE AIRBAG. BOTH CRACKS WERE NOTICED WHEN VEHICLE WAS IN MOTION.
Other or unspecified, Aug 17, 2017
GM CASE # 8-316-7114203. CHEVY TAHOE LTZ DASH DASHBOARD CRACKS HAVE APPEAR ON THE LEFT SIDE OF AIRBAG AND RIGHT SIDE OF INSTRUMENT PANEL CRACKING UPWARD TOWARD THE DRIVER. GM WAS CONTACTED AND REFUSES TO HELP WITH THIS DEFECTIVE PART. IT APPEARS THEY ACKNOWLEDGE THE ISSUE BUT DO NOT FEEL OLBIGATED TO HELP THE CONSUMER/ THIS CAR IS TO NEW AND EXPENSIVE FOR THIS TO OCCUR.. THERE ARE MANY INTERNET LINKS AND EVEN CLASS ACTION SUITS THAT HAVE BEEN POSTED WITH THIS PROBLEM. IT SHOULD BE LOOK AS SAFETY ISSUE WHEN JUST FROM THE STAND POINT OF POTENTIALLY LOSE INTERIOR PARTS THAT COULD DISLODGE FOR ANY REASON THIS IS A LOW MILEAGE ONE OWNER CAR 33K
Other or unspecified, Aug 7, 2017
CRACKED DASHBOARDS. HAD TO HAVE ENTIRE DASHBOARD REPLACED.
Air bags, Structure, Other or unspecified, Aug 7, 2017
THE DASH OF MY 2013 TAHOE WHICH I PAID 48,000 CRACKED IN TWO PLACES SOON AS MY WARRANTY EXPIRED! ALL OF MY DOOR HANDLES ON OUTSIDE HAVE FALLEN OFF AND BEEN REPLACED ED AND THE DRIVER DOOR PANEL HAS BEEN REPLACED BECAUSE OF HANDLE BREAKING . TOO MUCH OTHER MESS TO EXPLAIN. JUST A VERY CHEAPLY MADE VEHICLE. VERY DISSATISFIED !I WOULD LIKE TO FILE A FORMAL COMPLAINT FOLLOWED UP WITH A FORMAL INVESTIGATION
Power train, Other or unspecified, Aug 7, 2017
THE DASHBOARD HAS CRACKED IN 2 DIFFERENT LOCATION MOST IMPORTANTLY AROUND THE FRAME OF THE PASSENGERS SIDE AIRBAG. ONLINE OVER 15,000 COMPLAINTS FILED, NO HELP FROM GMC. THE TRANSMISSION GOES OUT WHILE DRIVING ON THE INTERSTATE HAD IT REPLACED AT $2900.00, AND THE PROBLEM STILL EXIST.