2014 Chevrolet Tahoe
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 93 owner complaints filed for this model year. This is the 23rd highest complaint count among 26 Tahoe model years with reports.
Of the 2014 reports, 3 involved a crash. 2 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleFeb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000 on NHTSA.gov
Electrical systemOct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
Campaign 14V614000 on NHTSA.gov
Service brakes, hydraulicAug 6, 2013
General Motors is recalling certain model year 2014 Chevrolet Suburban vehicles manufactured July 9, 2013, through July 22, 2013; and 2014 Chevrolet Tahoe vehicles manufactured July 16, 2013, through July 23, 2013; and model year 2014 GMC Yukon vehicles manufactured July 13, 2013, through July 18, 2013; and model year 2014 GMC Yukon XL vehicles manufactured on July 22, 2013. The rear brake caliper bolts may not be fully tightened. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
Loose caliper bolts may cause reduced braking performance and result in lengthened stopping distances, increasing the risk of a crash.
GM will notify owners, and dealers will inspect the bolts on both rear brake caliper brackets. Any bolts found loose will be replaced and tightened. This service will be performed, at no charge. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's recall number is 13247.
Campaign 13V342000 on NHTSA.gov
Representative owner complaints: other or unspecified
38 reports, newest first. Show all
Other or unspecified, Oct 23, 2023
Crack in passenger side dashboard at the top left of the airbag panel. It started and has quickly cracked deeper and I am concerned this will affect the safety of my passenger if the vehicle was in an accident.
Other or unspecified, Nov 12, 2022
The dash cracked
Other or unspecified, Sep 7, 2022
Dash is cracking and rattling causing loud noises and movement and distractions when driving. It has been deteriorating slowly over time but it has reached its worse point.
Air bags, Other or unspecified, Mar 30, 2022
My dash is cracked in 3 places. One is around the passenger airbag. If the air bag is deployed it could send jagged edges into the face of a passenger. Very unsafe and GM just ignores the problem. I had a cracked dash with a Lexus and they replaced the dash no problem. Why won’t GM fix this problem?
Other or unspecified, Dec 12, 2021
Dashboard has cracked in 2 places
Other or unspecified, Sep 11, 2021
I purchased a 2014 Chevrolet Tahoe LTZ around July 10th, 2021 from an individual in Georgia. The vehicle has been immaculately maintained with no damages on it at all. I had researched any recalls on the vehicle before I even looked at it. I found that there was one for an airbag problem. Long story short, I purchased the vehicle and the previous owner took it for the recall issue to be repaired before I picked it up. About 2 weeks after I got it, I noticed that the dashboard was vibrating and that was not anything that was happening when I purchased it. I thought it might just be loose. I’m only 5 feet tall so I could not see over the domed instrument panel when driving. It was only when my daughter drove it that she was the one who noticed the very large crack. It’s cracked on both sides with the largest being on the driver’s side. The crack covers the entire dashboard from the windshield to the dome over the instrument panel. I feel that this is a serious safety issue. I have recently discovered that there was a lawsuit against GM asking for these vehicles to be recalled for this problem. Apparently it happens quite a bit!! I called the dealership that repaired the airbag issue but of course they couldn’t or wouldn’t help me. I know these dashboards are expensive to replace..upwards of $2000. I wanted to file a complaint because as I said earlier, this is a safety concern for me. Can you help?
Other or unspecified, May 21, 2021
Similar to many other complaints previously filed, the dash board on my 2014 Tahoe has numerous cracks. The cracks were first identified in April 2018 and have continued to grow in size and number. It has been inspected by a Riverside Chevrolet in Wetumpka, AL but this is not a part of a current safety recall. There is significant and growing concern that if the vehicle is involved in an accident that the passenger-side airbag will not work properly (having been cut by sharp pieces of the broken dash) or will propel pieces of the dash toward the occupants of the vehicle. This needs to be investigated so that GM will be forced to issue a safety recall for this known problem.
Other or unspecified, May 15, 2021
THE DASH BOARD IS CRACKING IN SEVERAL DIFFERENT PLACES
Other or unspecified, Lane departure, Back over prevention, Nov 23, 2020
I AM WRITING TO YOU ASKING FOR ASSISTANCE IN REPLACEMENT OF MY DASHBOARD . I USE THE OCTOBER DATE AS WE HAVE NOTICED THE CRACKS OVER THE LAST COUPLE MONTHS. ONE OF THE CRACKS IS DIRECTLY ABOVE WHERE THE PASSENGER AIRBAG IS. I HAVE DISCOVERED THAT THERE ARE 10000 MEMBERS ON A CRACKED DASHBOARD SITE ON FACEBOOK. I DO NOT UNDERSTAND WHY GM DOES NOT STAND BEHIND THIS. I AM CONCERNED IF THE AIRBAG DEPLOYS AND SOMEONE IS IN THE PASSENGER SEAT THEY CAN BE IMPAILEDED WITH HARD PIECES OF PLASTIC. I LOVE MY 2014 TAHOE LTZ AND HAS PLANNED ON TRADING IT IN ON A NEW TAHOE OR SUBURBAN. I AM CONCERNED THAT THIS WILL IMPACT MY RESALE VALUE OF THE VEHICLE AND IM OF THE UNDERSTANDING THAT GENERAL MOTORS WILL NOT STAND BEHIND THIS AND FIX IT. I AM WORKING WITH MY DEALER BUT HAVING THE SAME PROBLEM. I CANNOT REALLY DETERMINE WHETHER THE VEHICLE WAS STATIONARY IN MOTION ETC. I JUST BELIEVE THAT THE CRACKING HAS HAPPENED OVER TIME. I USE A SUN VISOR FOR THE MOST PART AND LIVE IN NORTHERN VIRGINIA SO IT WE DO NOT HAVE EXTREME HEAT FOR THE MOST PART.
Other or unspecified, Oct 24, 2020
THE DASHBOARD IN MY VEHICLE LIKE MANY OTHER PEOPLES DASHBOARD HAS CRACKED COMPLETELY. I WAS TOLD THAT THIS A HUGE PROBLEM WITH ALL 2014 CHEVY TAHOE'S. I BELIEVE GM SHOULD FIX THIS PROBLEM FOR ME AND ALL THE OTHERS AFFECTED. THIS WILL COST ME A SUBSTANTIAL AMOUNT OF MONEY TO BE FIXED AND NOTHING WAS DONE OTHER THAN ME DRIVING AND PARKING MY CAR. I READ THIS COULD AFFECT MY AIRBAGS AS WELL.
Other or unspecified, Sep 9, 2020
YESTERDAY WHILE DRIVING HOME, MY DASHBOARD EXPLODED OPEN. I GUESS THIS IS A COMMON PROBLEM WITH THESE CARS WHICH SHOULD BE A SERIOUS PROBLEM TO THE MANUFACTURER. AFTER SAFELY PULLING OVER I WAS ABLE TO SEE THAT I NOW HAVE A LARGE CRACK IN MY DASHBOARD. PARTS SHOT OUT OF THE DASH AND COULD HAVE HIT ME WHILE DRIVING. PLEASE INVESTIGATE!
Air bags, Other or unspecified, Aug 2, 2020
MY 2014 CHEVROLET TAHOE HAS A 2 INCH CRACK IN THE DASHBOARD ON THE PASSENGER SIDE TTHAT STARTS AT THE TOP LEFT CORNER OF THE RECTANGULAR "CUT OUT" TO THE EDGE OF THAT PIECE OF THE DASHBOARD. I AM CONCERNED THAT THE EFFECTIVENESS OF THE AIR BAG IF THE CAR IS IMPACTED AND DO NOT TRUST GM'S ANALYSIS OF THIS QUESTION. FROM WHAT I AM READING ON THE INTERNET, THIS PROBLEM IS HAPPENING ALL TOO OFTEN AND NEEDS TO BE FIXED BY GM. THIS PROBLEM COULD ABSOLUTELY BE A SERIOUS, LIFE THREATENING ISSUE IN CASE OF AN ACCIDENT.
Other or unspecified, Structure, Jul 14, 2020
MY 2014 TAHOE DASH IS CRACKED BETWEEN THE PASSENGER AIRBAG AND THE WINDSHIELD VENT. I IS JUST HARD PLASTIC. I HAVE A SUNROOF AND KEEP IT OPEN DURING THE HOT MONTHS AND THE WINDOWS ARE CRACKED TO ALLOW THE HOT AIR TO ESCAPE. I ALSO KEEP HUGE SUN SHADES IN THE WINDSHIELD. I TRIED TO HAVE IT REPAIRED. ALL SHE COULD DO WAS TRY TO MEND THE CRACK BUT DIDN'T HAVE ANY LUCK IN FILLING THE GAP. SHE SAID SHE SEES A LOT OF THESE AND BELIEVES IT IS DUE TO A DESIGN FLAW. I BELIEVE IT TOO. MY DASH STILL MOVE UP AND DOWN WHEN DRIVING. THIS SHOULD BE A RECALL AND REPAIRED OR REPLACED AT GM'S EXPENSE. I HAVE ASKED MY LOCAL CHEVY DEALERSHIP HOW MUCH FOR THEM TO INSTALL A NEW ONE. IT WOULD BE $ 1,500.00. I NEED SOMEONE WHO KNOWS WHAT TO DO BECAUSE IT INVOLVES THE AIRBAG. I AM A DEVOTED CHEVY OWNER AND HAVE SPENT WAY TOO MUCH MONEY TO HAVE SOMETHING LIKE CHEAP PLASTIC AS A DASHBOARD.
Structure, Other or unspecified, May 15, 2020
WHILE I WAS WASHING MY 2014 TAHOE LTZ I NOTICED MY FRONT DASH BOARD WAS CRACKED IN 2 PLACES. NOW WHEN I DRIVE IT SHAKES AND I AM AFRAID THAT IF THE AIR BAGS DEPLOY I COULD GET THE SHATTERED PIECES THROWN BACK INTO ME AND MY FAMILIES FACE. *TR
Other or unspecified, Feb 10, 2020
THE DASHBOARD HAS A LARGE CRACK ON THE DRIVER'S SIDE.
Other or unspecified, Jan 25, 2020
DASH CRACKED/BROKEN OVER STEERING. STATIONARY. OBVIOUSLY INFERIOR/DEFECTIVE MATERIAL USED.
Air bags, Other or unspecified, Jan 19, 2020
THERE IS A DASHBOARD CRACK NEAR THE PASSENGER SIDE DASHBOARD AIRBAG COVER. THIS IS A KNOWN ISSUE WITH THIS YEAR AND MODEL VEHICLE.
Other or unspecified, Oct 10, 2019
DEFECTIVE CRACKED DASHBOARD. THE CRACK CONTINUES TO EXTEND AND IN CASE OF AN ACCIDENT, IT COULD POTENTIALLY PUNCTURE THE AIR BAG, GREATLY COMPROMISING SAFETY. ADDITIONALLY, THE BRITTLE DASHBOARD COULD BECOME SHARP FLYING PIECES IN CASE OF AN ACCIDENT. I CONTACTED GM/CHEVROLET IN MAY 2018 TO REPORT THE CRACK AND WAS GIVEN A QUOTE FOR ALMOST $2000.00 TO REPLACE THE DASHBOARD. PLENTY OF DATA SHOWS THAT THE DEFECT OF GM DASHBOARDS CRACKING IS WIDESPREAD, HOWEVER, GM FAILS TO ACKNOWLEDGE THEIR FAULT AND RECALL AFFECTED VEHICLES. I AM CONTACTING YOU AS A CONCERNED OWNER AND LAW ENFORCEMENT OFFICER CONCERNED FOR MY SAFETY AND THAT OF MY FAMILY. I HAVE DONE EVERYTHING TO GET THE PROBLEM FIXED BY GM OR THE GM DEALERSHIP THAT SOLD ME THE VEHICLE. HOWEVER, THEY ALL HAVE TURN A BLIND EYE TO THE ISSUE. I HOPE THIS MESSAGE DOES NOT FALL IN DEAF EARS AND YOU CAN ASSIST ME IN SOLVING THIS HAZARDOUS SITUATION I AM IN DUE TO GM LACK OF CONCERN FOR SAFETY.
Other or unspecified, Aug 6, 2019
MY DASH HAS CRACKED IN TWO AREAS; BY THE INSTRUMENT PANEL AND BY THE AIR BAG ON THE PASSENGER SIDE. I NOW HAVE A CONSTANT CHIRPING NOISE WHEN DRIVING.
Other or unspecified, Feb 18, 2019
I HAVE A 2014 CHEVY SONIC AND SINCE THE FIRST SET OF NEW WIPERS THEYHAVE BEEN AN ISSUE. THE DRIVER SIDE ONE IS THE ISSUE. THEY FLY OFF WITH THE VEHICLE IS IN MOTION. IN TOTAL I HAVE HAD SEVEN WIPER BLADES FLY OFF ON ME WHILE I WAS DRIVING. LAST FRIDAY WE HAD MAJOR SNOW COMING DOWN QUICKLY, ON MY WAY HOME MY WIPER BLADE FLEW OFF AGAIN. THE ICE FROZE TO MY WINDSHIELD BEFORE I COULD GET TO A SAFE PARKING PLACE. IT MADE IT DIFFICULT TO SEE TO PULL OVER AND GET OUT OF HEAVY TRAFFIC SAFELY. I HAVE HAD CHEVY PERSONALL, AUTO ZONE, AND MY HUSBAND ALL REPLACE THE WIPERS, IT NEVER FAILS THEY STILL END UP FLYING OFF THE DRIVER SIDE.
Other or unspecified, Oct 29, 2018
VEHICLE WAS PURCHASED NEW AND HAS CRACKING ON DASHBOARD NEAR AIRBAG. BOTH FRONT DOORS HAVE LOST ALL PLASTIC IN THE DOOR HANDLE MAKING IT NEARLY IMPOSSIBLE TO GRIP DOOR TO CLOSE THE DOORS, NO FORM LEFT TO DOOR HANDLE. BOTH DOOR AND DASH HAVE BEEN THIS WAY FOR 2 YEARS AND OUT OF WARRANTY SO NO ONE WILL FIX THE ISSUES!
Other or unspecified, Oct 17, 2018
CRACKING DASH BOARD. MY CAR WAS BOUGHT BRAND NEW AND MY FIRST CRACK OCCURRED AT 3 YEARS OLD TO THE LEFT CORNER OF MY AIRBAG. SECOND CRACK JUST RECENTLY OCCURRED NEAR DRIVERS SIDE. CHEVROLET AND MY DEALERSHIP ARE NOT HELPING ME TO REPLACE MY DASH. MY CAR IS NOT THAT OLD AND OUTSIDE OF WARRANTY. WHEN DRIVING DOWN HIGHWAY IT STARTS TO CRACK MORE AND RADDLE AND SHAKE . I AM AFRAID THAT THE DASH OR STEERING COLUMN IS GOING TO COME OFF IF THERE WERE TO BE AN ACCIDENT. I HAVE CALLED GM AND THEY HAVE NO REGARDS OR CONCERNS FOR MY SAFETY AND TOLD ME ITS MY PROBLEM.
Other or unspecified, Oct 12, 2018
TAKATA RECALL MY DASHBOARD IS CRACKING ON MY 2014 CHEVROLET TAHOE LTZ. I HAVE CONTACTED GM AND MY DEALER THAT I BOUGHT THE CAR FROM. GM IS DOING NOTHING ON THE PART OF HELP PAY FOR IT. THE DEALER IS GIVING A DISCOUNT. BUT I SHOULDN'T HAVE TO PAY FOR THIS MALFUNCTION. I HAVE DONE RESEARCH AND THIS IS COMMON WITH CHEVROLET TAHOE'S. I WANT TO BE COMPENSATED FOR THIS ISSUE . IF YOU NEED PHOTOS I CAN SEND YOU THEM. THANK YOU (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Other or unspecified, Aug 25, 2018
DASH CRACKS NEAR AIR BAG AND ABOVE STEERING WHEEL. I HAVE READ ABOUT NUMEROUS OTHER VEHICLES WITH SIMILAR DEFECTS.
Other or unspecified, Jun 3, 2018
I OWN A 2014 TAHOE WITH ONLY 34000 MILES, A VEHICLE I'M STILL PAYING FOR. A FEW WEEKS AGO, THE DASHBOARD CRACKED FOR NO REASON. I LOOKED ONLINE AND FOUND OUT THOUSANDS OF GM VEHICLES ARE AFFECTED BY THIS SAME EXACT ISSUE. THE CRACK NOT ONLY AFFECTS THE VALUE OF THE VEHICLE BUT ALSO THE SAFETY OF THE PASSENGERS AS IT MAY PUNCTURE THE AIRBAG DURING DEPLOYMENT OR SHARP PIECES OF THE DASHBOARD CAN FLY OUT AS THE DASHBOARD IS SO BRITTLE. AS A GOVERNMENT LAW ENFORCEMENT OFFICER I FIND IT DISTURBING THAT THE NHTSA HAS TURNED A BLIND EYE TO THIS PROBLEM. IT IS OBVIOUS A DEFECT AFFECTING THOUSANDS OF VEHICLES AND IGNORING, PUTTING HUNDRES OF LIVES AT RISK TO SAVE GM'S BOTTOM LINE, IS UNACCEPTABLE. I HAVE EXHAUSTED COUNTLESS HOURS DEALING WITH GM'S CUSTOMER SERVICES REPS AND THEY ALL WORK OUT OF A UNIFIED SCRIPT AND REFUSE TO ACKNOWLEDGE THE PROBLEM AND REPLACE THE PART. NOW I FIND MYSELF DRIVING A TIME BOMB WITH MY FAMILY IN IT. I AM BEGGING YOUR AGENCY TO LOOK INTO THIS ISSUE AGAIN AND TO NOT LOOK THE OTHER WAY. I RISK MY LIFE FOR THIS COUNTRY EVERY DAY TO PROTECT YOU AND YOUR FAMILIES AND I EXPECT YOU TO DO THE SAME FOR ME AND MINE.