2015 Chevrolet Tahoe
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 662 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Tahoe model years with reports.
Of the 2015 reports, 30 involved a crash and 2 involved a fire. 18 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Steering, electric power assist systemSep 7, 2018
General Motors LLC (GM) is recalling certain 2015 Chevrolet Silverado 1500, Tahoe and Suburban, GMC Sierra 1500 and Yukon, and Cadillac Escalade vehicles. Electric power steering (EPS) assist may be lost momentarily, followed by a sudden return of EPS assist.
If EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began October 12, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is 18289.
Campaign 18V586000 on NHTSA.gov
Seat belts, frontMay 3, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
If the pretensioner cable becomes fatigued or breaks, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will replace the pretensioner cable and seat side-shield, free of charge. The recall began June 19, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18156.
Campaign 18V291000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Electrical system, ignitionOct 9, 2015
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra trucks manufactured January 24, 2014, to February 26, 2014, 2015 Chevrolet Suburban vehicles manufactured February 12, 2014 and Chevrolet Tahoe vehicles manufactured February 6, 2014, to February 13, 2014. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
GM will notify owners, and dealers will replace the ignition lock housing, free of charge. The recall began on November 20, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15573.
Campaign 15V640000 on NHTSA.gov
Steering, electric power assist systemNov 10, 2014
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Silverado, Suburban, Tahoe, GMC Sierra, and Yukon XL vehicles, equipped with electric power steering (EPS). Due to a problem with the EPS module, the affected vehicles may experience a sudden loss of power steering assist during vehicle operation.
An unexpected loss of power steering increases the risk of a crash.
GM will notify owners, and dealers will replace the power steering assist motor kit, free of charge. The recall began on November 17, 2014. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14743.
Campaign 14V719000 on NHTSA.gov
Air bags, side/windowJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Suburban, Suburban LTZ, Tahoe, Tahoe LTZ, GMC Yukon, and Yukon XL Denali vehicles manufactured on May 13, 2014. The affected vehicles were assembled with a roof rail air bags (RRAB) that were not reinforced at the points were the bags contact the hardware used to attach the roof carrier.
During deployment, the RRAB may be punctured or torn by the roof carrier hardware, reducing its performance and increasing the risk of occupant injury in the event of a crash.
GM will notify owners, and dealers will replace the roof carrier attaching hardware, free of charge. The recall is expected to begin in early September 2014. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet) or 1-800-462-8782 (GMC). GM's number for this recall is 14359.
Campaign 14V451000 on NHTSA.gov
Power train, transfer case (4-wheel drive)Jun 27, 2014
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.
If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.
GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14192.
Campaign 14V374000 on NHTSA.gov
Electrical system, softwareJun 6, 2014
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra, and 2015 Chevrolet Tahoe and Suburban vehicles equipped with a base radio and an internal amplifier. The radios in the affected vehicles may become inoperative, and as a result, there would be no audible chime to notify the driver if the door is opened with the key in the ignition or no audible seat belt warning indicating the seat belts were not buckled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Protection and Rollaway Prevention," and 208, "Occupant Crash Protection."
Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. Additionally, there would be no reminder that the driver's or front seat passenger's seat belt is not buckled, which could increase the risk of injury in a crash.
GM will notify owners, and dealers will update the radio software, free of charge. The recall began on July 2, 2014. Chevrolet owners may contact GM's customer service at 1-800-222-1020. GMC owners may contact GM's customer service at 1-800-462-8782. GM's number for this recall is 14315.
Campaign 14V301000 on NHTSA.gov
Steering, linkages, tie rod assemblyDo not drive until repairedMay 14, 2014
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Silverado vehicles manufactured May 23, 2013, through March 25, 2014, 2014 GMC Sierra vehicles manufactured May 25, 2013, through March 31, 2014, and 2015 Chevrolet Tahoe vehicles manufactured January 29, 2014, through March 27, 2014. In the affected vehicles, the tie rod threaded attachment may not be properly tightened to the steering gear rack.
An improperly tightened tie rod attachment may allow the tie rod to separate from the steering rack, resulting in a loss of steering, increasing the risk of a vehicle crash.
GM notified all owners, and dealers will inspect the inner tie rods to make sure that they are correctly tightened, replacing the steering gear, as necessary, free of charge. The recall began on May 14, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14204. NOTE: Owners are advised not to drive their vehicles until they have been inspected and repaired. Owners should contact GM to have their vehicles towed to the dealership.
Campaign 14V246000 on NHTSA.gov
Power train, automatic transmission, cooling unit and linesMar 31, 2014
General Motors LLC (GM ) is recalling certain model year 2014 Chevrolet Silverado Light Duty Regular Cab, Double Cab, and Crew Cab 1500 series and model year 2015 Suburban and Tahoe; GMC model year 2014 Sierra Regular Cab, Double Cab, and Crew Cab 1500 Series and model year 2015 Yukon and Yukon XL vehicles equipped with a 6-Speed Automatic Transmission (feature code MYC). The subject vehicles may have a transmission oil cooler line that is not securely seated in the fitting.
If the line is not securely seated and transmission oil leaks from the fitting, the oil could contact a hot surface and cause a vehicle fire.
GM will notify owners, and dealers will inspect the transmission oil cooler line connection and repair the vehicles, as needed, free of charge. The recall began on May 19, 2014. Owners may contact Chevrolet at 1-866-694-6546 or GMC owners may contact GMC at 1-866-996-9463. GM's number for this recall is 14121.
Campaign 14V152000 on NHTSA.gov
Representative owner complaints: service brakes
199 reports, newest first. Show all
Service brakes, Hydraulic, May 13, 2026
The contact owns a 2015 Chevrolet Tahoe. The contact stated that the brake pedal would harden upon depression of the brake pedal as the "Service Brake System" warning light would appear on the instrument panel. As the failure persisted, the vehicle was taken to an independent mechanic the entire brake system was replaced. The vehicle was taken to other independent mechanic who informed him that the brake vacuum assist pump needed to be replaced. The mechanic informed the contact of NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) and referred the contact to the dealer for assistance. The dealer was made aware of the failure and the contact was informed that the recall was closed and was no longer covered. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.
Service brakes, Apr 17, 2026
The park assist enabled flashed and when I brake it studders or I have to slam on my brakes because my car won’t stop. I see this is a recall on other tahoes but not mine!
Service brakes, Hydraulic, Electronic stability control (ESC), Service brakes, Apr 6, 2026
The contact owns a 2015 Chevrolet Tahoe. The contact stated that while driving approximately 60 MPH, the braking system's failure message was displayed. The contact stated that the vehicle had stopped independently. The vehicle was turned off and restarted and continued driving, but stated that the warning light was illuminated while driving downhill. The contact had taken the vehicle to a dealer, who diagnosed the vehicle and determined that the Electronic Brake Control Module (EBCM) had failed and needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The contact was advised by the dealer that the recall repair had been completed in June 2020. The manufacturer was not informed of the failure. The failure mileage was 134,916.
Service brakes, Hydraulic, Mar 24, 2026
The contact owns a 2015 Chevrolet Tahoe. The contact stated that while reversing, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal was difficult to depress. The vehicle eventually stopped. There was no warning light illuminated. The contact stated that the failure was persistent. The vehicle was taken to an independent mechanic, where it was diagnosed with brake vacuum assist pump failure. The contact was informed that the brake vacuum assist pump needed to be replaced. The vehicle was not repaired. The contact was informed of NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The dealer was made aware of the failure, and the contact was informed that the recall was closed. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
Service brakes, Hydraulic, Feb 5, 2026
The contact owns a 2015 Chevrolet Tahoe. The contact stated that while driving at various speeds and attempting to depress the brake pedal, the vehicle failed to slow down or stop as intended. No warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with vacuum pump and brake booster failure. The vehicle was later towed to a local dealer, where it was diagnosed with brake booster failure. The vehicle was not repaired. In addition, the contact related the failure to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic); however, the warranty had expired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 135,436.
Service brakes, Jan 15, 2026
The brakes have stopped working properly. I have to use my entire force and press the brakes so hard to stop.
Service brakes, Hydraulic, Jun 27, 2025
The contact owns a 2015 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed and depressing the brake pedal to stop the vehicle, there was a delayed response, causing the braking distance to be significantly extended. The contact stated that the failure occurred intermittently. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 169,000.
Steering, Service brakes, Feb 12, 2025
My truck Keeps Shutting off and steering locks up
Other or unspecified, Service brakes, Jan 22, 2025
Vacuum pump and vacuum pump belt replacement. Experiencing increased brake pedal effort, hard brake pedal, and increased stopping distance. Confirmed by an auto shop and mechanic that this is the issue. There was special coverage given by General Motors to this vehicle to address this issue that expired in November (but I did not know that this existed). The vehicle has not yet hit 150,000 miles. Request to have my Tahoe special coverage warranty extended to address this issue.
Service brakes, Jan 4, 2025
Service Trailer Brake system message is appearing.
Service brakes, Hydraulic, Power train, Engine, Dec 13, 2024
The contact owns a 2015 Chevrolet Tahoe. The contact stated that while driving from a complete stop and while driving at various speeds, the vehicle made an abnormal whining sound. There was no warning light illuminated. The vehicle was taken to the local dealer, where the transmission was replaced. The contact stated that after retrieving the vehicle from the dealer while driving 10-15 MPH, the brake pedal was depressed but was significantly firm and failed to respond. The contact drove into a curb and struck a parking sign pole. The air bags did not deploy. The contact stated that the failure exacerbated pre-existing injuries. The dealer was contacted and advised the contact to restart the vehicle and depress the brake pedal to verify whether the brake pedal was operable. The contact followed the dealer's instructions, and the brake pedal responded as needed; however, the vehicle was towed to the residence because the contact was concerned about driving the vehicle. The vehicle was then towed to the dealer, where it was diagnosed and determined that the vacuum pump needed to be replaced. The dealer replaced the vacuum pump; however, the failure recurred while driving. The check engine warning light was illuminated. The vehicle was taken back to the dealer, where it was diagnosed and determined that the lifters had failed. The vehicle was not repaired. The vehicle was taken to a second dealer, Midway Chevrolet Plainwell Auto Dealer (381 12th St, Plainwell, MI 49080), where it was diagnosed that the fuel pump wires, the transfer case oil and seal, the engine oil coolant hose, the valve cover gasket, and other unknown parts needed to be replaced. Additionally, the dealer determined that the ball joints needed to be replaced, and an alignment needed to be performed. The dealer also determined that the air ride compressor was noisy. The vehicle was not repaired. The vehicle was then taken to a third dealer, Heritage Chevrolet, Inc. (350 W Dickman Rd, Battle Creek, MI 49037), where it was diagnosed with an oil leak. The vehicle was not repaired. The manufacturer was notified of the failure and several claims were filed; however, the manufacturer denied the claims. The failure mileage was approximately 5,000.
Service brakes, Dec 6, 2024
While driving at low speeds, I am experiencing difficulty with braking. The brake becomes very hard to press down and it takes me longer to stop. I researched this and came across a recall for a vacuum pump issue. I believe this is exactly what is wrong with my vehicle. However, when I input my VIN into the recall website, it says my vehicle is not included in the recall. How can I get this issue covered without having to pay out of pocket (we were quoted over $700). I fear that I may cause an accident if I am unable to stop.
Service brakes, Nov 18, 2024
The vacuum pump has failed once again and it was repaired via a recall in 2019.
Service brakes, Aug 22, 2024
Brakes shutter in reverse. Sometimes don’t work when backing out. Almost as if brakes go limp or no connection
Service brakes, Hydraulic, Jun 10, 2024
The contact owns a 2015 Chevrolet Tahoe. The contact stated that while driving or while parked, and attempting to depress the brake pedal, the brake pedal was very stiff and difficult to depress. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic who related the failure to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The contact stated the vehicle was previously repaired under the recall several years ago. However, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000.
Electrical system, Service brakes, Jun 7, 2024
Keeps saying service trailer brake system and does not stop ringing in the dashboard it’s very distracting while driving .
Service brakes, May 8, 2024
When trying to brake the Tahoe seems to not want to stop. The Tahoe comes to a rolling stop or like it is in sand trying to stop. It eventually stops but not when you want it to. Happens more at low speeds then high speeds.. no lights have indicated a problem. And doesn’t do it all the time but you as a driver can’t trust the brakes! I have had my mechanic look at it he can’t find a problem because when he drives it the Tahoe won’t do it for him. Hasn’t been in an accident yet
Service brakes, Feb 21, 2024
When I am going slow backing up, it feels like I have no breaks. Also, if I am pulling into a parking place real slow, it feels like I have no breaks and the truck continues to roll.
Power train, Service brakes, Forward collision avoidance, Jan 21, 2024
Went to start my vehicle 10min prior to me taking off. Five min into my drive I felt my Tahoe start to lose power stop shifting. Once i was able to pull over to a safe location put the car into park and put the car back into drive and the car will not move.
Electrical system, Service brakes, Nov 19, 2023
On Wednesday, 11/15/23, I was sitting in my vehicle while it was parked and running for several minutes. After a few minutes, the alert chime went off and the message "Service Trailer Brake System" was displayed on the dash notifications. This alert persisted for several minutes. Since this initial incident, the same alert has displayed 3 or 4 more times, but while driving. It repeats persistently, causing a major distraction, blocking my speedometer, and disabling bluetooth features. I nearly wrecked because of the distraction and have not been able to tow my trailer because of the risk of of the trailer brakes not working. I have an appointment scheduled with my mechanic on 11/28/23 to get this repaired, but have recently learned of several incidents of this same alert from other GM vehicle owners. This seems to be a defective wire harness and needs to be recalled as it is unsafe and renders the vehicle useless for many intended purposes.
Service brakes, Oct 27, 2023
While driving the breaks failed to work. Then when I started pumping the brakes again it took longer than normal to respond and I had to press really hard. I was only going a few miles per hour in a parking lot. Now 5 days later it's happening all the time. It's also making a click noise when I press the pedal.
Electrical system, Service brakes, Aug 3, 2023
While driving I periodically receive a notification on the dash to "Service Trailer Brake System". The message just randomly comes up with an abrupt warning noise which is a distraction and startles you until it goes away. I don't tow anything with the vehicle. The notification happens about once a month when driving and eventually goes away after a few minutes. I do mostly interstate driving and when the warning comes up, it startles you and you feel the need to pull over immediately. The notification noise is loud and a distraction. I will be taking it to a Chevrolet dealership. I have an appointment late August. This has been going on periodically for months.
Power train, Service brakes, Engine, Aug 2, 2023
In approximately December of 2015, we purchased a 2015 Chevy Tahoe LT from CARR Chevrolet. We chose GM for the reputation, under the belief if we took care of our vehicle and had it maintained by the dealer, it would last 12-15 years. This was NOT our experience.Three years after we purchased the vehicle, the engine died. We were assured this was an anomaly and GM replaced at "no cost", as it was a "manufacturing error". CARR service convinced me it was “great”, as now my vehicle would last even longer. I did not question and blindly trusted those I viewed as trained, skilled professionals. Fast forward to present time, my vehicle is 7 years old (90,000 mi) and never missed a single service. Out of the blue, the transmission dies. I was initially told this is “normal" and “happens” to a tune of $8400 plus maintenance and other wear and tear for a total of $10,000+. This did not sit well with me and I questioned the validity. I requested that CARR give me a quote to buy back the car and they initially refused to give decent price. I contacted GM to complain. After many more days, I was contacted and offered that GM and CARR would carry 70% of the cost of the transmission. I agreed with intent to sell/trade on my own. After many weeks, I picked up my Tahoe and paid $3,400 and headed back to Lake Oswego. As I entered downtown Lake Oswego on a slight hill, coming to a 4 way stop, my brakes completely failed…. I barely missed careening into the back of a car, as they naturally moved forward. I contacted CARR service supervisor, sobbing and shaking after the events and he immediately arranged for a tow. I then contacted the investigator. After many days, the GM investigator response, “it’s fixed free of charge”. I was told it was “known” that these cars “could” have a problem with the brakes, which is why there was an unlimited warranty should it occur. I expressed that I had zero trust in GM, CARR or the vehicle and expected to be compensated. The contact stated her understanding was that the GM recall related to brakes in 2019; only consisted of replacing computer chip and they knew that this was not the complete fix. They then issued an “unlimited warranty” on the brakes for people like me.
Service brakes, May 2, 2023
There’s a recall for this exact issue, but my vin doesn’t fall under it. But the issue is the brakes suddenly felt different while they maneuvering into a parking spot or slowing for a pedestrian. Happens a lot at very low speeds.
Service brakes, Jan 13, 2023
My taheo keeps giving a warning of Trailer Break System. That started going off out of no where the first time it start I was almost to where I was going so just turned vehicle off. It stated beeping and giving me the same warning have had my breaks changed thought it would fix the problem. It continues to beep every couple seconds and continues to say Trailer Break System. Then read the reason this continues to happen is Wire Harness is defective. It is a safety risk because it is very distracting with the alert chime for the driver