2015 Chevrolet Tahoe
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 662 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Tahoe model years with reports.
Of the 2015 reports, 30 involved a crash and 2 involved a fire. 18 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Steering, electric power assist systemSep 7, 2018
General Motors LLC (GM) is recalling certain 2015 Chevrolet Silverado 1500, Tahoe and Suburban, GMC Sierra 1500 and Yukon, and Cadillac Escalade vehicles. Electric power steering (EPS) assist may be lost momentarily, followed by a sudden return of EPS assist.
If EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash.
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began October 12, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is 18289.
Campaign 18V586000 on NHTSA.gov
Seat belts, frontMay 3, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
If the pretensioner cable becomes fatigued or breaks, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will replace the pretensioner cable and seat side-shield, free of charge. The recall began June 19, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18156.
Campaign 18V291000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Electrical system, ignitionOct 9, 2015
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra trucks manufactured January 24, 2014, to February 26, 2014, 2015 Chevrolet Suburban vehicles manufactured February 12, 2014 and Chevrolet Tahoe vehicles manufactured February 6, 2014, to February 13, 2014. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
GM will notify owners, and dealers will replace the ignition lock housing, free of charge. The recall began on November 20, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15573.
Campaign 15V640000 on NHTSA.gov
Steering, electric power assist systemNov 10, 2014
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Silverado, Suburban, Tahoe, GMC Sierra, and Yukon XL vehicles, equipped with electric power steering (EPS). Due to a problem with the EPS module, the affected vehicles may experience a sudden loss of power steering assist during vehicle operation.
An unexpected loss of power steering increases the risk of a crash.
GM will notify owners, and dealers will replace the power steering assist motor kit, free of charge. The recall began on November 17, 2014. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14743.
Campaign 14V719000 on NHTSA.gov
Air bags, side/windowJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Suburban, Suburban LTZ, Tahoe, Tahoe LTZ, GMC Yukon, and Yukon XL Denali vehicles manufactured on May 13, 2014. The affected vehicles were assembled with a roof rail air bags (RRAB) that were not reinforced at the points were the bags contact the hardware used to attach the roof carrier.
During deployment, the RRAB may be punctured or torn by the roof carrier hardware, reducing its performance and increasing the risk of occupant injury in the event of a crash.
GM will notify owners, and dealers will replace the roof carrier attaching hardware, free of charge. The recall is expected to begin in early September 2014. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet) or 1-800-462-8782 (GMC). GM's number for this recall is 14359.
Campaign 14V451000 on NHTSA.gov
Power train, transfer case (4-wheel drive)Jun 27, 2014
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.
If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.
GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14192.
Campaign 14V374000 on NHTSA.gov
Electrical system, softwareJun 6, 2014
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra, and 2015 Chevrolet Tahoe and Suburban vehicles equipped with a base radio and an internal amplifier. The radios in the affected vehicles may become inoperative, and as a result, there would be no audible chime to notify the driver if the door is opened with the key in the ignition or no audible seat belt warning indicating the seat belts were not buckled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Protection and Rollaway Prevention," and 208, "Occupant Crash Protection."
Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. Additionally, there would be no reminder that the driver's or front seat passenger's seat belt is not buckled, which could increase the risk of injury in a crash.
GM will notify owners, and dealers will update the radio software, free of charge. The recall began on July 2, 2014. Chevrolet owners may contact GM's customer service at 1-800-222-1020. GMC owners may contact GM's customer service at 1-800-462-8782. GM's number for this recall is 14315.
Campaign 14V301000 on NHTSA.gov
Steering, linkages, tie rod assemblyDo not drive until repairedMay 14, 2014
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Silverado vehicles manufactured May 23, 2013, through March 25, 2014, 2014 GMC Sierra vehicles manufactured May 25, 2013, through March 31, 2014, and 2015 Chevrolet Tahoe vehicles manufactured January 29, 2014, through March 27, 2014. In the affected vehicles, the tie rod threaded attachment may not be properly tightened to the steering gear rack.
An improperly tightened tie rod attachment may allow the tie rod to separate from the steering rack, resulting in a loss of steering, increasing the risk of a vehicle crash.
GM notified all owners, and dealers will inspect the inner tie rods to make sure that they are correctly tightened, replacing the steering gear, as necessary, free of charge. The recall began on May 14, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14204. NOTE: Owners are advised not to drive their vehicles until they have been inspected and repaired. Owners should contact GM to have their vehicles towed to the dealership.
Campaign 14V246000 on NHTSA.gov
Power train, automatic transmission, cooling unit and linesMar 31, 2014
General Motors LLC (GM ) is recalling certain model year 2014 Chevrolet Silverado Light Duty Regular Cab, Double Cab, and Crew Cab 1500 series and model year 2015 Suburban and Tahoe; GMC model year 2014 Sierra Regular Cab, Double Cab, and Crew Cab 1500 Series and model year 2015 Yukon and Yukon XL vehicles equipped with a 6-Speed Automatic Transmission (feature code MYC). The subject vehicles may have a transmission oil cooler line that is not securely seated in the fitting.
If the line is not securely seated and transmission oil leaks from the fitting, the oil could contact a hot surface and cause a vehicle fire.
GM will notify owners, and dealers will inspect the transmission oil cooler line connection and repair the vehicles, as needed, free of charge. The recall began on May 19, 2014. Owners may contact Chevrolet at 1-866-694-6546 or GMC owners may contact GMC at 1-866-996-9463. GM's number for this recall is 14121.
Campaign 14V152000 on NHTSA.gov
Representative owner complaints: service brakes
199 reports, newest first. Show all
Service brakes, Apr 14, 2020
UNABLE TO BRAKE. WHILE ATTEMPTING TO SLOW DOWN MY BRAKES ARE MAKING MY VEHICLE UNABLE TO STOP PROPERLY. TOOK MY TAHOE TO CHEVY DEALERSHIP AND THEY WERE ABLE TO FIX IS. THIS ISSUE HAS BEEN GOING ON SINCE THEN END OF LAST YEAR. SO I?VE BEEN VERY LIMITED TO BEING ABLE TO DRIVE. ON APRIL 9TH I WENT TO DO A CURBSIDE GROCERY PICK UP WITH MY 1 YEAR OLD AND 3 YEAR OLD WHILE LEAVING THE GROCERY STORE MY BRAKES WENT OUT. I WAS ABLE TO PUMP MY PEDALS TURNED HARD MAKING IT U ABLE TO BRAKE I FORCED MY LEG TO PUSH DOWN ENOUGH TO PUT IT ON PARK AND TURN MY TAHOE OFF. I WAITED 10 MIN TO ATTEMPT TO LEAVE TO THE GROCERY STORE AND IT HAPPENED AGAIN. I CALLED MY HUSBAND FOR HELP HE ARRIVED CHANGED OUT THE CAR SEATS AND ATTEMPTED TO DRIVE HIM SLOW. AS WE WERE ARRIVING BACK HOME THE BRAKES WENT OUT AGAIN INSIDE THE GARAGE AT OUR HOME. TAHOE IS AT THE DEALERSHIP GETTING THE BRAKES FIX SO I HOPE EVERYTHING IS BACK TO NORMAL AFTER IT BEING FIX. *TR
Service brakes, Apr 14, 2020
I HAVE A 2015 TAHOE THAT LOOSES BREAK PRESSURE AT IDLE RPM IN DRIVE, ONCE YOU RAISE THE RPMS THE BRAKE PRESSURE WILL COME BACK. WE HAVE ALMOST HIT MULTIPLE VEHICLES WHEN TRYING TO STOP IN A PARKING SPOT OR IN LINE AT DRIVE THRU'S. THE PROBLEM IS THE BRAKE VACUUM PUMP IS FAILING AND I WILL BE PURCHASING A NEW ONE AND REPLACING IT, I HAVE BEEN QUOTED UPWARDS OF $1000 FOR PARTS AND LABOR FOR THIS FAULTY PART. *TR
Service brakes, Mar 31, 2020
IN A DRIVE THRU, PRESSED BRAKE DOWN AND THE PEDAL WAS ROCK HARD. THE TAHOE DIDN'T STOP FOR AN EXTRA 3', WHICH ALMOST CAUSED ME TO RUN INTO A CHIK FIL A WORKER! HE WALKED TO MY WINDOW MAD, AND I TOLD HIM THE BRAKES AREN'T WORKING AND TO MOVE THE CONES SO I COULD GET OUT OF THE DRIVE THRU. HE DID. I PUMPED THE BRAKE PEDDLE AND THEY WORKED ENOUGH FOR ME TO LIMP IT TO A MECHANIC RIGHT NEAR THERE. HE DIAGNOSED A VACUUM PUMP AND CHARGED MY EMPLOYER, LBB ASSOCIATES INC IN COLUMBIA MD $524 TO REPAIR
Service brakes, Mar 31, 2020
WHEN APPLIED TE BRAKE PEDAL SOME TIME FEELS HARD AND THE PEDAL GOES TO THE FLOOR ( THAT IS IN LOW RPM WHEN I'M GOING TO PARK THE VEHICLE) ALSO WHEN I'M GOING TO PARKING IN REVERSE FEELS MORE NOISE AND WON'T STOP TOTALLY EVEN WITH THE BRAKE PEDAL ALL THE WAY TO THE FLOOR. THANK YOU.
Service brakes, Mar 11, 2020
TL* THE CONTACT OWNS A 2015 CHEVROLET TAHOE. THE CONTACT STATED THE VEHICLE WAS TAKEN TO HAMILTON CHEVROLET LOCATED AT (5800 E 14 MILE RD, WARREN, MI 48092) TO RECEIVE THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 19V645000(SERVICE BRAKES, HYDRAULIC) HOWEVER, AFTER THE VEHICLE WAS REPAIRED THE CONTACT EXPERIENCED THE FAILURE. THE CONTACT STATED THAT THE VEHICLE REQUIRED AN EXTENDED BRAKING DISTANCE WHEN THE BRAKE PEDAL WAS DEPRESSED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 176,000.
Suspension, Service brakes, Mar 8, 2020
VEHICLE RANDOMLY BRAKE OCCASIONALLY WHILE DRIVING. STABIL TRAC ERROR.
Electrical system, Electronic stability control (ESC), Service brakes, Feb 29, 2020
I 2019 AROUND MARCH TO MAY I TOOK MY CAR TO THE CHEVROLET PLACE IN CLAXTON, GA DUE TO MY BRAKES NOT WORKING PROPERLY AND SHOWING "BRAKE ASSIST" MESSAGE. THEY HAD MY CAR IN THEIR SHOP FIVE TIMES FOR THIS MATTER. FIRST THREE TIMES THEY COULDN'T FIND ANYTHING, FOURTH TIME THEY REPLACED THE WRONG PART AND COST ME ALMOST $500. FIFTH TIME THEY REPLACED IN UNDER THE RECALL THAT WAS OUT THEN. NOW, FEB 2020 MY CAR HAS BRAKE ISSUES AGAIN. THIS TIME MY CAR IS SHOWING "STABILITRAK" AND "BRAKE ASSIST". THEY ARE WANTING TO REPAIR A HUB, A MODULE AND STRUTS AND SAYING THAT THIS IS ALSO DUE TO A "SIDE DETECTION SYSTEM". MY STRUTS WERE RELATED LAST YEAR BEFORE THE PREVIOUS BRAKE REPAIR. I HAVE DONE MY RESEARCH ONLINE AND SEEN THAT MANY VEHICLES FROM MANY YEAR MAKES HAVE HAD THESE ISSUES WITH THEIR VEHICLE AND GM IS AVOIDING THE ISSUE. I HAVE TWO SMALL CHILDREN THAT RIDE IN THIS CAR AND ONE WAS IN THE CAR WITH ME WHEN MY BRAKES DIDN'T WORK PROPERLY THIS PAST ISSUE. MY CAR WAS NOW BEEN IN THE SHOP FOR BRAKE ISSUES 6 TIMES AND THIS SIDE DETECTION ISSUE I THINK NEEDS TONE LOOKED INTO FURTHER BEING SO MANY CUSTOMERS ARE HAVING ISSUES WITH THIS.
Steering, Service brakes, Feb 12, 2020, crash
TL* THE CONTACT CALLED ON BEHALF OF HER SON WHO WAS THE VEHICLE OWNER/DRIVER OF A 2015 CHEVROLET TAHOE. WHILE DRIVING AT APPROXIMATELY 45-50 MPH, THE VEHICLE CRASHED INTO A TREE. THE CONTACT WAS CONCERNED THAT THE COLLISON MAY HAVE BEEN RELATED TO EXISTING RECALLS ON THE VEHICLE. THE DRIVER WAS FATALLY INJURED. THE CONTACT WAS THE MOTHER OF THE DRIVER. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING BETWEEN 45-50 MPH, HE LOST CONTROL OF THE VEHICLE, JUMPING A CURB, AND CRASHED INTO A TREE. DURING THE CRASH THE AIR BAGS DID DEPLOY BUT THE DRIVER WAS NOT WEARING A SEAT BELT. THE DRIVER WAS FATALLY INJURED DURING THE CRASH AND SUSTAINED TWO BROKEN LEGS. THE CONTACT STATED THAT BASED ON THE POLICE AND EMS REPORTS RECEIVED, THE MIDDLE CONSOLE HAD BEEN RIPPED OFF BY THE DRIVER DURING THE INCIDENT IN AN ATTEMPT TO BRACE HIMSELF FOR THE COLLISION. THE REPORT ALSO MENTIONED THAT NO TIRE SKID MARKS WERE PRESENT AT THE SCENE. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE CONTACT STATED THAT THE EVENT DATA RECORDER (EDR) WAS DESTROYED. AS A RESULT, THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE CONTACT DISCOVERED THAT THE VIN WAS LATER INCLUDED IN NHSTA CAMPAIGN NUMBERS: 18V586000 (STEERING) AND 19V645000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 50,000.
Electrical system, Exterior lighting, Service brakes, Feb 12, 2020
WHILE THE VEHICLE IS IN MOTION, AND THE INTERIOR DOME LIGHTS ARE OFF, I PRESS THE BRAKE PEDAL, AND THE DOME LIGHTS FLICKER VERY INTENSELY FOR A HALF-SECOND. THIS FLICKERING ALSO HAPPENS WHEN THE LEFT TURN SIGNAL IS ACTIVATED. IT IS A VERY BRIGHT FLICKER AND COULD CAUSE AN ACCIDENT DUE TO MOMENTARY DISTRACTION OR LIGHT-BLINDING.
Power train, Other or unspecified, Service brakes, Jan 24, 2020
SINCE PURCHASING MY VEHICLE IN 2016 I HAVE HAD MULTIPLE ISSUES. I HAVE ALWAYS NOTICED A DRIP OF OIL IN MY GARAGE THAT WASN'T CONSISTENT AND WHEN TELLING MY DEALERSHIP ABOUT IT THEY STATED THEY WOULD LOOK INTO IT AND FOUND NOTHING. I WAS DRIVING DOWN THE ROAD AND THE SIDE DOOR BLACK FASCIA FLEW OFF, THE DEALERSHIP REPLACED 3 STATING IT WAS STILL UNDER THE 34K WARRANTY. I HAD REQUESTED THEY REPLACE/SECURE THE 4TH AND WAS TOLD IT WAS FINE AND DIDN'T NEED REPLACING. I RETURNED FOR AN OIL CHANGE ABOUT 6 MONTHS LATER AND REPORTED THE ONE THAT WAS NOT REPLACED IS NOW LOOSE AND WAS TOLD BY THE DEALERSHIP I WAS OUT OF MY WARRANTY PERIOD AND WOULD BE CHARGED AN HOUR LABOR AS WELL AS PARTS, COSTING ROUGHLY $120.00. I THEN HAD MY AC GO OUT IN SUMMER OF 2019 AND HAD THAT REPLACED SUPPOSEDLY A RECALL. WHEN I TOOK MY CAR TO THE DEALERSHIP FOR AN OIL CHANGE IN FALL 2019 I MENTIONED MY CAR WAS NOT STOPPING PROPERLY WHILE BRAKING AND THEY INFORMED ME THERE WAS A CURRENT RECALL THAT WOULD FIX THE ISSUE AND THAT WAS PERFORMED. I WAS STILL NOTICING THE BRAKING ISSUES. IN NOV.2019 I STARTED TO EXPERIENCE MISFIRING WITH THE TRANSMISSION AND NOT SHIFTING CORRECTLY. I MADE AN APPOINTMENT WITH THE DEALERSHIP AND ON THE WAY TO THE DEALERSHIP IT WORSENED AND I HAD TO GET IT TOWED. I WAS INFORMED I WOULD NOT GET A LOANER CAR AS ALL OF THEIRS WERE OUT TO PEOPLE WITH PARTS REQUIRED WITHOUT AN ETA FROM GM. I WAS CALLED 4 DAYS LATER AS I HAD NOT HEARD BACK AND WAS TOLD MY CAR NEEDED A REPLACEMENT TRANSMISSION AS WELL AS A NEW VACUUM PUMP AS THIS HAD FAILED AND IS THE REASON FOR THE HARD BRAKING. THE TRANSMISSION WAS REPLACED AND I WAS TOLD TO PICK UP MY VEHICLE BECAUSE THE VACUUM PUMP IS ON BACK-ORDER WITHOUT AN ETA AND "I STILL HAVE MY ABS THAT WILL ASSIST WITH STOPPING".
Service brakes, Jan 16, 2020, crash
OCTOBER 8, 2019 WAS TAKING OFF IN TRAFFIC AFTER STOPPING AT A RED LIGHT, APPROXIMATELY 5-10 MPH. THE TRAFFIC STOPPED, ATTEMPTED TO APPLY THE BRAKES AND PEDAL FELT HARD. REAR END COLLISION OCCURRED WITH THE CAR IN FRONT OF ME CAUSING REAR DAMAGE TO THAT VEHICLE AND FRONT DAMAGE TO MY VEHICLE. APPROXIMATELY 2 MONTHS LATER WAS PULLING INTO A PARKING SPOT AT A LOW SPEED AND COULD NOT STOP THE VEHICLE, FELT LIKE THE BRAKE PEDAL WAS STUCK TO THE FLOOR. PULLED THE EMERGENCY BRAKE AND WAS ABLE TO GET STOPPED WITHOUT A COLLISION. TOOK VEHICLE INTO DEALER ON JANUARY 10TH. THEY REPROGRAMMED THE HYDRAULIC BRAKE BOOST BUT SAID THE PEDAL WAS STILL HARD AND THEY WOULD NEED TO REPLACE THE MECHANICAL VACUUM OUTPUT. THE PART IS ON BACKORDER BUT THEY WOULD NOT RELEASE THE VEHICLE BACK TO ME BECAUSE OF SAFETY RISKS YET I'VE BEEN DRIVING AROUND FOR MONTHS WITH SAME PROBLEM. ALL RECALLS REVIEWED ARE SUGGESTIVE IF YOU EXPERIENCE THIS PROBLEM NOT A MANDATORY REPAIR. WHY WAIT UNTIL SOMEONE HAS A CRASH LIKE I DID?? ONCE RESEARCHED THIS HAS BEEN A KNOWN ISSUE FOR MONTHS WITH 3 ASSOCIATED RECALLS. THIS IS A HUGE SAFETY ISSUE, NEEDS TO BE MANDATORY REMEDIED. MY VEHICLE DAMAGE WAS SET TO BE REPAIRED NEXT WEEK BUT NOW IT HAS TO BE CANCELLED BECAUSE I DO NOT HAVE THE VEHICLE IN POSSESSION.
Service brakes, Jan 7, 2020, crash
ATTEMPTING TO BACK DOWN A HILL A SLOW SPEED LOST ALL BRAKES SLID OF HILL ROLLED 4 TIMES. CONCUSSION, LOSS OF EYESIGHT IN RIGHT EYE.
Service brakes, Dec 30, 2019
2015 CHEVROLET TAHOE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE THAT ARE ASSOCIATED WITH GM SAFETY RECALL. *LD *JS
Suspension, Service brakes, Dec 9, 2019
HAS A PROBLEM IN THE SUSPENSION WHEN YOU DRIVE IT JUMPS LIKE AN OLD TRUCK. RECENTLY REPLACED THE FRONT SHOCK ABSORBERS THAT WE'RE COVERED BY THE WARRANTY, BUT THE PROBLEM STILL CONTINUES AND IT ALSO FEELS TOO LOOSE ON THE BRAKES. ANOTHER PROBLEM, RECENTLY WENT OUT TO A STORE AND WHEN I REVERSED AND I WANTED TO STOP BECAUSE A VEHICLE WAS COMING, THE BRAKE PEDAL BECAME HARD AS A STONE AND DOES NOT STOP THE VEHICLE NO MATTER IF YOU BRAKE WITH ALL YOUR STRENGTH THE PEDAL BECOMES VERY HARD AND, NOW THE PROBLEM IS VERY CONSTANT.
Service brakes, Dec 6, 2019
I DRIVE GOING BACK TO VIRGINIA BEACH VA, FROM NEW YORK ,WHEN I PARK TO MY DRIVE WAY, NO BRAKE AT ALL THE BREAK PEDAL DON'T WORK
Service brakes, Nov 29, 2019
2015 CHEVROLET TAHOE. CONSUMER WRITES IN REGARDS TO BRAKING PROBLEMS. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE RECALL REPAIR. *JS
Service brakes, Nov 22, 2019, crash
THE BRAKING SYSTEM FAILED WHILE DRIVING; I WAS APPROACHING A TRAFFIC LIGHT AND SLOWING DOWN AND AT ABOUT 15-20 MPH AND SLOWING THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. THE VEHICLE WAS NO LONGER SLOWING DOWN SO I PUMPED THE BRAKES TO TRY AND REGAIN SOME KIND OF BRAKING AND THE ABS SYSTEM TRIED TO KICK IN BUT WAS ONLY PARTIALLY AFFECTIVE AND SLOWED THE VEHICLE DOWN ENOUGH TO COME TO A STOP AFTER I CROSSED THE INTERSECTION AND RAN OVER A CURB.
Service brakes, Nov 12, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET. WHILE DRIVING 5 MPH, THE SERVICE BRAKE ASSIST WARNING INDICATOR ILLUMINATED AND THE BRAKES FAILED TO ENGAGE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO MAC HAIK CHEVROLET (11711 KATY FWY, HOUSTON, TX 77079, (281) 497-6600) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE NOT AVAILABLE. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5634885741. THE MANUFACTURER STATED THAT SOMEONE WOULD CALL BACK; HOWEVER, THE CONTACT HAD NOT HEARD FROM ANYONE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,200.
Service brakes, Nov 11, 2019
BRAKE PEDAL GETS HARD AT LOW SPEED WHEN GOING FROM TRAFFIC LIGHT TO TRAFFIC LIGHT OR EVEN IN TRAFFIC
Electronic stability control (ESC), Service brakes, Oct 31, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET TAHOE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) AND 19V645000 (SERVICE BRAKES, HYDRAULIC). WHILE PULLING INTO A DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT STOP. THE FAILURE RECURRED WHILE AT A STOP SIGN, WHICH CAUSED THE CONTACT TO DRIVE THROUGH THE STOP SIGN. THERE WERE NO CRASHES REPORTED. THE VEHICLE WAS TAKEN TO TEAM ONE CHEVROLET BUICK GMC (888-518-1576, LOCATED AT 12899 GARRETT HWY, OAKLAND, MD 21550) WHERE IT WAS STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL DUE TO THE HIGH MILEAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SIDED WITH THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) AND PARTS DISTRIBUTION DISCONNECT FOR 19V645000 (SERVICE BRAKES, HYDRAULIC).
Service brakes, Oct 26, 2019
WE TOOK THIS VEHICLE TO THE DEALER YESTERDAY FOR THE RECENT BRAKE SYSTEM RECALL. WE HAVE BEEN HAVING PROBLEMS WITH BRAKES FOR AWHILE BUT JUST HADN'T TAKEN IT IN. AND THEN WE HEARD ABOUT THE RECALL SO WE TOOK IT IN BECAUSE IT SOUNDED LIKE THE SAME ISSUE WE HAD BEEN EXPERIENCING. I CAN SAY THAT THEIR 'FIX' OF REPROGRAMMING THE SOFTWARE DID NOT SOLVE THE PROBLEM. WHEN MOVING SLOW OR GOING FROM FROWARD TO REVERSE WHEN PARKING, THE BRAKE PEDAL BECOMES VERY DIFFICULT TO PUSH. I HAVE TO PUT ALL MY WEIGHT ON THE PEDAL TO MAKE THE VEHICLE STOP. THERE IS NO GIVE EITHER WAY. HARD AS A ROCK. THIS HAPPENS ALL THE TIME.
Service brakes, Oct 22, 2019
RECALLED ISSUED BY DEALER IN SEPTEMBER 2019. I RECEIVED THE NOTICE ON 10/21/2019. RECALL # N192268490. I HAD THE VEHICLE REPAIRED ON 9/13/2019 BY A 3RD PARTY. I CALLED THE DEALER ABOUT REIMBURSEMENT SINCE I REPAIRED THE VEHICLE BEFORE I WAS AWARE OF THE RECALL. I WAS INFORMED THAT SINCE I HAD THE REPAIR WORK DONE BY A 3RD PARTY AND NOT A CERTIFIED CHEVROLET DEALERSHIP I WOULD NOT BE REIMBURSED. IS THERE ANY OTHER RECOURSE FOR REIMBURSEMENT OR PARTIAL REIMBURSEMENT FOR MY OUT OF POCKET EXPENSE?
Service brakes, Oct 16, 2019
MY BRAKES FAILED IN HEAVY HIGHWAY TRAFFIC WHEN TRYING TO MERGE OVER. THE VEHICLE WAS STOPPED THEN COASTING AND BRAKES WOULD NOT WORK. GOT TOWED TO DEALER FOR GM RECALL N192268490. RECALL WAS PERFORMED. BRAKES FAILED 45 MILES LATER WHEN SLOWLY BACKING INTO DRIVEWAY. THE FAULTY PROGRAM THAT HAS BEEN RECALLED IS KNOWN TO DAMAGE THE VACUUM PUMP YET CHEVROLET HAS ONLY RECALLED THE PROGRAM AND NOT THE VACUUM PUMP. I FILED A CASE WITH CHEVROLET MONDAY 10/14/19 AND WAS TOLD I WOULD RECEIVE A CALL IN 1 TO 2 BUSINESS DAYS. I HAVE NOT RECEIVED A CALL BACK. I SPOKE WITH SOMEONE TODAY WHO SAID THE SENIOR SERVICE ADVISOR IS SCHEDULED TO CALL ME AT 9PM FRIDAY 9/18/19. MY GRANDSON AND I WAITED OVER 3 HOURS FOR OUR ONSTAR TOW AND HE IS ABSOLUTELY DEVASTATED BY THE FEAR HE EXPERIENCED. *TR
Service brakes, Oct 1, 2019, crash
BRAKE VACUUM PUMP LOSES PRESSURE WHEN BRAKES PRESSED REPETITIVELY. WHILE IN TRAFFIC I REAR ENDED ANOTHER MOTORIST DUE TO BRAKE PRESSURE LOSS. CAUSING DAMAGE TO BOTH VEHICLES. NO INJURIES DUE TO LOW SPEED BUT EVEN AT HIGH SPEEDS BRAKE PRESSURE IS LOST, IF THE BRAKE PEDAL IS DEPRESSED REPEATEDLY YOU LOSE ALL BRAKE ASSIST. VEHICLE WAS BROUGHT IN FOR RECALL REGARDING ABS SOFTWARE UPDATE BUT BRAKES STILL FEEL HORRIBLE. TSB WAS ISSUED TO VEHICLES UNDER 72000 BUT ONLY BEGAN THIS YEAR. CURRENT TSB DOES NOT COVER MY VEHICLE. I CONTACT THE GM REGARDING THIS ISSUE AND THEY TOLD ME THAT THEY WILL NOT COVER MY VEHICLE ONE MAKE EXCEPTIONS.THIS NEEDS TO BE A FULL RECALL OF THE VACCUM PUMP, VACUUM LINE AND MASTER CYLINDER LIKE STATED IN THE TSB. SOMEONE CAN DIE FROM THIS ISSUE IF GOING DOWN HILL AT SPEED.
Service brakes, Sep 20, 2019
TL* THE CONTACT OWNS A 2015 CHEVROLET TAHOE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING VARIOUS SPEEDS, THE BRAKES GRABBED WHEN THE BRAKE PEDAL WAS BEING DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOULEVARD BUICK (2800 CHERRY AVE, SIGNAL HILL, CA 90755, (562) 492-1000) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED AND A WHEEL BALANCE WAS NEEDED. THE DEALER ALSO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 89,917.