2016 Chevrolet Tahoe
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 257 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Tahoe model years with reports.
Of the 2016 reports, 17 involved a crash and 1 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Power train, transfer case (4-wheel drive)Do not drive until repairedMay 7, 2026
General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yukon XL, and Tahoe vehicles. A component missing from the drivetrain transfer case may cause the front and/or rear wheels to lock up without warning to the driver.
Front or rear wheel lockup increases the risk of a crash.
Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262557620. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 7, 2026.
Campaign 26V289000 on NHTSA.gov
Seat belts, frontApr 8, 2021
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.
Campaign 21V245000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, wheel speed sensor/tone ringOct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Campaign 19V761000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuumSep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Campaign 19V645000 on NHTSA.gov
Seat belts, frontMay 3, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
If the pretensioner cable becomes fatigued or breaks, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will replace the pretensioner cable and seat side-shield, free of charge. The recall began June 19, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18156.
Campaign 18V291000 on NHTSA.gov
Air bags, frontalJul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Campaign 17V437000 on NHTSA.gov
Air bags, frontalSep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Campaign 16V651000 on NHTSA.gov
Suspension, front, control armDo not drive until repairedApr 28, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Inadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing the risk of a crash.
GM will notify owners, and dealers will replace the left and right front upper control arms and realign the vehicle, free of charge. The recall began on May 18, 2016. Until the repairs have been made, owners are advised not to drive their vehicles. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 42190.
Campaign 16V256000 on NHTSA.gov
Representative owner complaints: electrical system
31 reports, newest first. Show all
Electrical system, Service brakes, Forward collision avoidance, Mar 5, 2026
Hello, I has problems driving my car like by brakes braking out of nowhere. There was even a couple times I felt like the car swerved, even though I did not do anything to the steering wheel. Then I found out I had a recall that said not to drive the car because it was dangerous so I parked it in my driveway and I have not driven it for many months as I’ve been getting rental cars. Eventually, I brought it into Antelope Valley Chevrolet and they told me they were going to fix it but then they actually told me that I had to pay around $1000 for a part that I found out later only cost under $100 and takes three minutes to put in. This is apart from Chevrolet and not some knock off from China that I found for under $100 online. So I’m a little upset that I came in for a recall and they’re trying to get me to do a repair for almost $2000. They never even offered me a rental car and they’re threatening me saying that if we don’t move forward with it, they’re gonna charge me $50 a day for storage. I feel like they’re intimidating me to try to make me traded in for a new one, but I am not ready to get a new one. I just want to get my car on the road again.
Power train, Electrical system, Dec 29, 2025
The contact owns a 2016 Chevrolet Tahoe. The contact stated that while driving at approximately 40 MPH, the vehicle intermittently lost motive power. The messages "Service Power Train", "Roll Down Driver Side/ Passenger Side Windows", along with several other unknown messages, were displayed on the instrument panel. No warning lights were illuminated. The contact stated that the failure occurred on several occasions, which required the codriver to wait several minutes for the vehicle to return to normal operation. The vehicle was taken to the residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 97,000.
Steering, Electrical system, Other or unspecified, Jul 11, 2025
The stabilitrak notification comes on constantly. While we are driving/reversing and turn our steering wheel the whole car will shut down and the steering wheel jerks. It's happened multiple times. It takes forever for the car to turn back on.This is super dangerous and cause myself and my children to end up getting hit by another vehicle while on the road.
Power train, Engine, Electrical system, Jan 29, 2025
The contact owns a 2016 Chevrolet Tahoe. The contact stated that while driving approximately 50-55 MPH, the vehicle started to shudder. The contact stated that the odometer was moving erratically. The contact stated that the engine overheated quickly. There were no warning lights illuminated. The contact was stranded on the side of the road. The vehicle was towed to the local dealer, where it was diagnosed that the torque converter was faulty and there were metal shavings inside the engine. The vehicle was repaired, but the failure recurred. While driving at 35-45 MPH, the vehicle was shuddering and overheated. The vehicle was towed back to the local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 112,000.
Steering, Electrical system, Service brakes, Dec 3, 2024
Driving down the freeway at 75 mph and the headlight started flickering any time I would use my blinker. 5 minutes later the car automatically breaks hard all by itself along with the dash lights going off and the doors locking and unlocking. 3 days later driving in town taking a hard left suddenly I get alerts on the dashboard saying, "parking assist off" and "stabilitrak" then suddenly my steering wheel JERKS VIOLENTLY all the way to the right. This happened 2x when I am driving!!! It is available for inspection upon request. If this steering wheel malfunction happens to someone driving down an interstate someone could die. It just happened yesterday so I have not gotten it in to be looked at yet. There was zero warning it all happens suddenly and out of nowhere.
Electrical system, Nov 29, 2024
The stabilitrak light comes on and the whole vehicle shuts off, this happens while driving and turning, the entire vehicle loses power. I have had it inspected at the dealer, they said it’s normal. This is a continuous problem. When it shuts off I have no stealing breaks or anything. This put my life, my children’s life and fellow travelers lives at risk. Something is wrong with this yrs vehicle and I don’t know what it is.
Electrical system, Oct 15, 2024
Several months back I took my car in to my local dealer for a recall and asked them about what was going in with my navigation and radio because when I'm driving the navigation system will deter from my destination that I put in and then start flipping through radio stations on its own and will not let me change or control it at all.
Steering, Electrical system, Engine, Sep 25, 2024
On 4 plus occasions, the steering wheel would lock up, I would get warnings that the stabilitrak, the park assist was disabled. The engine shut off. This happens during driving.
Electrical system, May 30, 2024
There’s a modulator in the rear end of my SUV that has been melting near exhaust every since purchased had taken to the dealership it was purchased from and also back to a Chevrolet dealership. At the time my warranty was still on vehicle at both places was told I will have to cover cost. This issue is very defective afraid of a fire being caused. I have small children and this matter needs to be addressed as soon as possible. The dealership states to just tuck it in keep a way from exhaust pipe which is dangerous and impossible to keep away when driving.
Steering, Electrical system, Service brakes, Nov 2, 2023
While driving in atleast in awd and I think it happened in 2wd. My abs light comes on with stabilitrack and trailer break. Once that happens driving feels weird like breaks are closing in. Turning is extremely difficult cause it feels like all this are breaking. Then once I stop the car it kicks forward after the car is off
Suspension, Electrical system, Service brakes, Oct 20, 2023
I have a 2016 Chevy Tahoe LTZ. It has the air ride suspension. I need all new shocks and struts and a new air ride air suspension pump. Reported this issue when the vehicle had 60-66k miles on it. I was never told what was wrong until about 2 weeks ago. The grand total of replacing these issues is over 6k. I called Chevy/GMC theres nothing they will do as it’s out of any warranty even though the problem has been reported/documented way before it hit 84k. Jim Shorkey Chevy is a joke and Boby Rahal has no clue what warranty they’re selling people. This makes for a very loud, very rough ride that’s hard to control going any speed. There was also a valve that would squeak when it went from the V4 to the V8. In order to fix that i needed a whole new exhaust and muffler. Chevy would not cover any of this even though there is warranty for emissions through Chevy I can’t remember the year but i know the miles were 90k. I don’t have that on the car and for whatever reason an exhaust and muffler are not considered emissions even though if there was a hole or malfunction with them I wouldn’t pass the emissions here in PA. Make that make sense. All of these problem were reported within the year of buying this car back in 2020. I didn’t get a diagnosis for these problems until 2023 and 30k miles later. I did and still do have issues with the brake even though the vacuum pump was replaced back when I bought it. My antenna also leaked and I had to pay for that out of pocket. I’d love to stay with a gmc/Chevy but if I’m going to constantly have to pour money into it I’ll never go back.
Electrical system, Oct 9, 2023
The vehicle electrical system malfunctions. The vehicle stalls when the turn signal lever is shifted. When the steering wheel is turn to the right or left the vehicle stalls. Upon acceleration, particularly on the highway, and when the turn signal lever is shifted, the vehicle's gauges go haywire. The engine light comes on, the gauges move rapidly back and forth, a "Stabalink" error appears, the doors lock and unlock. My family and I have been put in unsafe conditions because of the electrical issues with this vehicle. We have been traveling on the highway when the vehicle stalled out. We have turned into intersections when the vehicle has stalled in oncoming traffic. The vehicle has accelerated and decelerated spontaneously causing us to loose control. The issue started approximately one year ago. Approximately three months ago, we took the vehicle to a Chevrolet Service Center in Woodbridge, VA to have it inspected. We were advised they could not locate the problem and the vehicle was returned to us without any repairs. The problems with the vehicle have started to occur more frequently. We have stopped driving the vehicle because of concerns for our. One week ago we dropped the vehicle to a Chevrolet Service Center in Baltimore, Maryland, which is over 50 miles from our home to have it inspected. The vehicle currently remains at the service center.
Power train, Electrical system, Fuel/propulsion system, Sep 7, 2023
Fuel started leaking from top side of fuel tank. Seems to only leak while vehicle is running. My wife and family where all in the tahoe when this occurred. Also tahoe would shut down while driving just out of nowhere. Total loss off power and control. After a couple minutes it would start right back up. My family and kids were also in the car when this has happened.
Electrical system, Jul 6, 2023
The contact owns a 2016 Chevrolet Tahoe. The contact stated upon starting the vehicle, the message "Trailer Brake System" was displayed, and an alarm sounded. The contact stated that the failure also occurred while driving. The vehicle was taken to the dealer, where it diagnosed that the trailer brake system module needed to be replaced. The dealer informed the contact that he would be charged a repair fee. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000. The VIN was unavailable.
Electrical system, Other or unspecified, Jun 7, 2023
Steering assist warning message came up on dash and then transmission failed … had transmission fixed and steering assist warning is still there … checked into it and it’s the stabil track system that supposedly there is a recall for but my vin number doesn’t show it as a recall but other vehicle’s matching mine does
Electrical system, Lane departure, Apr 14, 2023
GM has a known problem with the sensors for the side detection system that are placed outside in the rear of the vehicle. Tires splash water and salt directly on the sensors causing them to short out. This short not only causes the side detection to misreport whether a vehicle is in your blind spot, it also manifests itself with lift gate malfunctions and various other messages displayed on the DIC like Service Park Assist System or Service Trailer Brake. My Tahoe has had all these issues. To date GM has not recalled my Tahoe or any other GM vehicle with this problem. The dealership quoted me $1,700 for the fix and are having trouble sourcing the new sensors since apparently I am not the only one affected. Howabout your agency looking into this and suggesting to GM to man up on this and cover the repair through a recall and a reimbursement for those who paid out of pocket.
Electrical system, Service brakes, Jan 12, 2023
Hello to whom it may concern, I purchased a certified pre-owned 2016 Chevy Tahoe in November of 2019 from a Woodland Ca dealership. Over the last six years, I have put only 31k miles on the truck. In 2022 I have put in a new transmission at 120K and now not even a year later I’m getting a warning message popping up on the dashboard service Trailer brake system. I have NOT towed anything in the last two years since my move. However, on January 4th of this year 2023 when the warning started, I thought it was just that I accidentally hit the trailer switch. I hit the switch again and the warning went away. However, the warning is increasing in the number of times it’s coming on. I took it to a mechanic and discovered they said that a wire needed to be replaced. When I went to YouTube, I noticed that there were several videos on the same issue. This unexcitable that a company as big as GMC wouldn’t take care of the part that results in the warning. My vehicle is not safe to drive in that condition. Thank you Kelvin Kimball 1924 Kane Ave Sacramento, Ca. 95835 (707) 332-6818
Electrical system, Other or unspecified, Jul 18, 2022
This complaint is with respect to the GM Infotainment System. While driving on the 405 freeway in Orange County, CA, the sound level of the infotainment system went to maximum. This being extremely painful, I tried to turn down the volume of the sound system. All controls were frozen and inoperative. I had to pull off the freeway and find a parking spot so I could turn off the engine for a short time to allow the electronics to reset. I had my wife and granddaughter with me. I have had this infotainment system freeze at other times such as using the navigation system, or the sound system. This could be a very dangerous condition while driving. I can imagine a driver being greatly distracted while attempting to deal with a problem such as this, or even a lesser problem. What is needed is a way to reset the electronics while driving. This could be a special button or pushing a pair of existing buttons. I consider this a very dangerous problem. I queried the dealership for a reset procedure but they had nothing to offer.
Electrical system, Other or unspecified, Nov 27, 2021
I was driving on the 405 freeway, passing through Orange,, County, CA. While adjusting the sound level of the radio, part of the Infotainment system, the volume jumped to maximum level. These automobiles have superior sound systems and the sound was at a painful level. Nothing that I could touch had any effect on the sound level. Also in the car was my wife and a young granddaughter who started crying. So I had to exit the freeway and find a parking place where I could stop the engine and allow the Infotainment system reset and I could then select a normal volume. This could have been the cause of an accident because all of my attention was turned to the electronics. Freezes and non operation of the other features of these electronics has also occurred which causes the driver to turn his attention to getting things working again. What is severely needed is a way to easily reset the electronics by the driver. This could be a simple button on the steering wheel or a combination of buttons that would safely reset the system back to normal while driving.
Steering, Electrical system, Mar 16, 2021
WHEN I START TAHOE SERVICE STABILITRAK, SERVICE POWER STEERING, STEERING ASSIST REDUCED DRIVE WITH CAUTION, AND PARK ASSIST OFF ALL FLASH ON DASH. BRAKE LIGHT, ABS LIGHT, AND STABILTRAK LIGHT ARE ALL ON. THERE IS NO POWER STEERING WHILE DRIVING.TAHOE HAS BEEN AT DEALERSHIP FOR A WEEK NOW. THEY HAVE NOT BEEN ABLE TO FIND THE SOURCE OF THE PROBLEM.TAHOE ONLY HAS 60,000 MILES ON IT.
Steering, Electrical system, Other or unspecified, Dec 11, 2020
SERVICE STABILITRAK, STABILITRAK INITIALIZING, STEERING ASSIST REDUCED DRIVE WITH CAUTION, AND PARK ASSIST OFF ARE ALL DASH ERRORS ON 2016 CHEVY TAHOE THAT DEALER IS UNABLE TO FIX AFTER SEVERAL ATTEMPTS AND COSTLY REPAIRS WHICH RESULTED IN FULL CONTROL OF VEHICLE DRIVING ON HIGHWAY AND ROADS. STEERING TIGHTENS, ABS BRAKING AFFECTED AND TRACTION IS REDUCED WHEN VEHICLE IS IN MOTION.
Electrical system, Service brakes, Forward collision avoidance, Nov 30, 2020
ITS SEEMS THAT THE ABS COMPUTER STOPPED WORKING AND THE BREAK AND TRACTION CONTROL ASSIST ALSO.
Suspension, Electrical system, Fuel/propulsion system, Nov 22, 2019
SINCE I HAVE BOUGHT THIS VEHICLE IN 2016 I HAVE HAD NOTHING BUT CONTINUOUS PROBLEMS WITH IT. 1.2016 TAHOE W/ 96,000 MILES BEGAN RIDING EXTREMELY ROUGH ANY SPEED. SO MUCH BOUNCE AND JARRING THAT THE CAR IS UNSAFE TO DRIVE ON ANY ROUGH ROAD. TOOK IT TO THE DEALER, THE MAGNETIC RIDE CONTROL SHOCKS AND STRUTS FAILED AND ARE FULLY EXTENDED. COST TO REPAIR OVER $3,000 FOR 4 SHOCKS/STRUTS. 2. MY FUEL INJECTION IS HORRIBLE AND HAS CAUSED ME TO LOSE MPG ON MY MILEAGE. IT HESITATES ON ACCELERATION AND WHEN IT SET ON CRUISE - BASICALLY ALL THE TIME LIKE ITS CHUGGING CONSTANTLY. 3. MY BRAKES HAVE BEEN RECALLED AND THE PRESSURE IS NOT CONSISTENT ON THE,. ALL OF THIS BEFORE I EVEN HIT 100,000 MILES. I PAID $74K FOR THIS VEHICLE IN 2016 AND I HAVE HAD TO PUT LITERALLY ~$8K IN VEHICLE MAINTENANCE IN IT SINCE. VERY VERY DISAPPOINTED!!
Electrical system, Oct 21, 2019
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND MULTIPLE UNKNOWN WARNING INDICATORS WERE ILLUMINATED. THE CONTACT WAS ABLE TO JUMPSTART THE VEHICLE AND TOOK IT TO WALMART TO HAVE THE BATTERY REPLACED. THE FAILURE RECURRED TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO ALL STAR CHEVROLET (LOCATED AT 11377 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 298-8000) WHERE IT WAS DIAGNOSED THAT THE BATTERY WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,400. *LN
Electrical system, Other or unspecified, Aug 7, 2019
THE CAR WAS PARKED. WE GOT IN & SHUT THE DOORS. WHEN I TRIED TO START THE CAR, THE DOORS LOCKED AUTOMATICALLY. I COULD NOT OPEN THE DOORS OR ROLL DOWN THE WINDOWS. IT WAS WELL OVER 100 DEGREES IN THE CAR. WE WERE TRAPPED IN THE CAR. WHILE ON THE PHONE WITH 911, I WAS ABLE TO GET THE CAR TO RELEASE THE DOOR LOCKS AND WE ESCAPED. THE DOORS AUTOMATICALLY LOCKED AND COULD NOT BE OPENED. EVIDENTLY THE BATTERY WAS DEAD AND THE SYSTEM SHUT DOWN. THERE WAS NO INDICATION THE BATTERY WAS LOW. HAVING DOORS AUTOMATICALLY LOCK AND BE DISABLED DUE TO A BATTERY IS A HUGE SAFETY HAZARD.