2021 Chevrolet Tahoe
Problems, recalls and owner-reported issues
Engine is the leading concern among 453 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Tahoe model years with reports.
Of the 2021 reports, 9 involved a crash and 3 involved a fire. 9 people were injured.
What owners report most often
Recalls and investigations
Fuel system, diesel, storage, tank assemblySep 18, 2025
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, 2021, 2023-2024 Chevrolet Tahoe, and 2022 and 2024 GMC Yukon vehicles equipped with a 6-cylinder diesel engine. The original fuel tank may have been replaced with an incorrect fuel tank, which can allow fuel to leak in a rollover crash.
A fuel leak in the presence of an ignition source increases the risk of a vehicle fire.
Dealers will inspect for the correct fuel tank and replace it, if necessary, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252512770. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 18, 2025.
Campaign 25V619000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalApr 24, 2025
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Engine failure increases the risk of a crash.
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
Campaign 25V274000 on NHTSA.gov
Power train, automatic transmission, control module, softwareOct 24, 2024
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Rear wheel lock-up can increase the risk of a crash.
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
Campaign 24V797000 on NHTSA.gov
Exterior lighting, lighting control module, softwareNov 3, 2022
General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Daytime Running Lights that do not deactivate as intended may cause a glare, reducing visibility and increasing the risk of a crash.
Dealers will provide an over-the-air (OTA) update for the Body Control Module software, free of charge. Owner notification letters were mailed December 15, 2022. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222382220.
Campaign 22V827000 on NHTSA.gov
Seat belts, critical fastenersAug 11, 2022
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
A seat belt with a deformed rivet may not properly restrain an occupant, increasing the risk of injury during a crash.
Dealers will inspect the rivet head formation on both the left and right side third-row seat belt buckle assemblies and replace seat belt buckle assemblies, as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed September 28, 2022. Owner notification letters were mailed on November 1, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N222372380.
Campaign 22V617000 on NHTSA.gov
Power train, driveline, driveshaftJan 27, 2022
General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
Driveshaft failure can cause a sudden loss of drive power, increasing the risk of a crash.
Dealers will replace the left and/or right rear driveshaft assemblies, free of charge. Owner notification letters were mailed on March 14, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212351030.
Campaign 22V036000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pump, control/drive moduleSep 23, 2021
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
An engine stall increases the risk of a crash.
Dealers will replace the fuel pump power control module, free of charge. Owner notification letters were mailed on October 14, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212332040.
Campaign 21V739000 on NHTSA.gov
Service brakes, hydraulic, power assist, electric, control module, softwareJul 29, 2021
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. Dealer service technicians may have calibrated the brake system incorrectly, affecting Electronic Stability Control (ESC) , traction control, Anti-Lock Brake System (ABS), and braking while towing a trailer.
Overall braking performance may be compromised, increasing the risk of a crash.
Dealers will recalibrate the brake system control module, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Chevrolet customer service at 1-800-222-1202; GMC customer service at 1-800-462-8782. GM's number for this recall is N212340970.
Campaign 21V579000 on NHTSA.gov
Steering, steering control moduleJun 17, 2021
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
Increased steering effort, particularly at lower speeds, increases the risk of a crash.
The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.
Campaign 21V455000 on NHTSA.gov
Air bags, srs malfunction warning lamp/lightJun 10, 2021
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
The air bag malfunction indicator light may fail to warn the driver of a problem with the air bag, increasing the risk of injury.
The communications gateway module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N212338110.
Campaign 21V421000 on NHTSA.gov
Seat belts, rear/otherMar 25, 2021
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe vehicles. The second-row center seat belt latch may be trapped beneath the trim bezel and therefore inaccessible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208. "Occupant Crash Protection."
A passenger in the second-row center will be unable to wear a seat belt, increasing the risk of injury in the event of a crash.
GM will notify owners, and dealers will remove the trim bezel, correctly position the seat belt latch plate, and reinstall the trim bezel, free of charge. The recall began April 14, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212329320.
Campaign 21V210000 on NHTSA.gov
Seat beltsMar 18, 2021
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.
A damaged seat belt can break during a crash, increasing the risk of injury to the occupant.
GM will notify owners, and dealers will inspect the third-row outboard seat belts, replacing any damaged seat belts, and rerouting them if necessary, free of charge. The recall began on April 21, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313000.
Campaign 21V190000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyFeb 11, 2021
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. The fuel tank assemblies may be missing adhesive between two layers of the fuel tank shell which may result in a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began March 6, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212327720.
Campaign 21V064000 on NHTSA.gov
Seat beltsDec 23, 2020
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.
Campaign 20V811000 on NHTSA.gov
Seat beltsDec 17, 2020
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Campaign 20V792000 on NHTSA.gov
SeatsNov 25, 2020
General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.
If an occupied front seat has loose or missing attachment bolts, it may move during a crash, increasing the risk of injury to the seated occupant.
GM will notify owners, and dealers will inspect the seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began December 21, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-888-988-7267. GM's number for this recall is N202312720.
Campaign 20V735000 on NHTSA.gov
Representative owner complaints: gasoline
24 reports, newest first. Show all
Fuel system, Gasoline, Jul 13, 2026
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while reversing out of the driveway, the vehicle unexpectedly stalled. There was no warning light illuminated. There were no warning lights illuminated before the failure. The contact attempted to restart the vehicle; however, the engine cranked but failed to start. The contact stated that the vehicle had experienced the failure associated with NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 68,000.
Fuel system, Gasoline, May 7, 2026
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at approximately 35 MPH, the vehicle began bucking and sputtering, and the check engine warning and then the low fuel warning lights illuminated. The contact existed the highway and while on the exit ramp the vehicle stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The contact believes that the failure was associated with NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The vehicle was not repaired as of yet. The manufacturer was notified of the failure. The failure mileage was approximately 29,000.
Fuel system, Gasoline, Apr 6, 2026
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while at a red light, the accelerator pedal was depressed; however, the vehicle stalled. The check engine warning light was illuminated. The contact researched and was made aware of an unknown NHTSA recall; however, the VIN was not under recall. The vehicle was towed to an independent mechanic, where it was diagnosed, and determined that the fuel pump control module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.
Fuel system, Gasoline, Feb 20, 2026
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving approximately 25 MPH, the accelerator pedal was depressed, and the vehicle started losing motive power. There was no warning light illuminated. The vehicle stalled and was unable to be restarted. The vehicle was towed to a local dealer, where it was diagnosed and determined that the fuel module had failed and needed to be replaced. The vehicle was repaired. The contact researched online and associated the failure with NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The dealer was contacted for information if the VIN was under recall, and was informed that the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 111,000.
Fuel system, Gasoline, Dec 4, 2025
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while turning left with a foot on the accelerator pedal, the vehicle lost motive power and started shaking. The contact pulled over to the side of the road and attempted to restart the vehicle, but the vehicle failed to restart. The vehicle was towed to a dealer, where it was diagnosed that the intake fuel pump needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately five months later. The vehicle was taken to another dealer, where the fuel pump power control module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 35,000.
Fuel system, Gasoline, Electrical system, Aug 15, 2025
The contact owns a 2021 Chevrolet Tahoe. The contact stated that the vehicle failed to start and was towed to the local dealer, who diagnosed that the fuel pump module was faulty and needed to be replaced. The fuel pump module was replaced, and the vehicle was repaired. After retrieving the vehicle, the message "Key Not Detected" was displayed, and the vehicle was taken back to the local dealer. The dealer performed a diagnostic test and determined that there were 14 separate electrical failures with the TCM, ECM, and BCM. The cause of the failures was not yet determined. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 37,000.
Engine, Fuel system, Gasoline, Jul 31, 2025
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving on two occasions at various speeds, the vehicle stalled. There were no warning lights illuminated. The vehicle was not able to restart. The vehicle was towed a dealer where it was diagnosed that he fuel control module needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately 10 months later. The manufacturer was not notified of the failure. The failure mileage was approximately 67,438.
Fuel system, Gasoline, Power train, Jul 9, 2025
The contact owns a 2021 Chevrolet Tahoe. The contact stated that the vehicle displayed "Reduced Power," and the rear wheels started to lock-up. The contact was able to keep control of the vehicle and continued driving. The vehicle was taken to the dealer, who completed the repair under NHTSA Campaign Number: 24V797000 (Power Train). The contact stated that after the recall repair, while leaving the dealer and driving approximately 10 MPH, the vehicle veered off to the right and ended up partially in the next lane. The contact stated that the vehicle unintendedly shifted into neutral, and the message to "Press Start Again" was displayed. The contact was able to restart the vehicle and parked the vehicle in a nearby parking lot. The contact restarted the vehicle and drove back to the dealer. The failure recurred twice while returning to the dealer. The dealer diagnosed that there was a fuel pump drive failure. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed the VIN was no longer under NHTSA Campaign Number: 24V797000 (Power Train). The manufacturer opened a case. The failure mileage was approximately 69,000.
Fuel system, Gasoline, Mar 6, 2025
The contact owns a 2021 Chevrolet Tahoe. The contact stated while making a right turn, the vehicle lost automotive power. No warning light was illuminated. The contact stated that the transmission was stuck in park(P). The vehicle was towed to a local independent mechanic and was diagnosed with fuel module failure. The contact was informed that the fuel module needed to be replaced. The vehicle was taken to a local dealer where it was diagnosed at the owner’s expense. The vehicle was not repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.
Fuel system, Gasoline, Power train, Feb 20, 2025
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The check engine warning light was illuminated. The contact attempted to start the vehicle several times, however the vehicle failed to start. The contact stated that the vehicle was parked in an underground parking lot. The contact stated that four tow trucks attempted to tow the vehicle; however, the transmission had to be disconnected from underneath the vehicle to remove the vehicle from the underground parking garage. The vehicle was then towed to the dealer where it was diagnosed with a failed fuel pump power control module. The contact was informed that the fuel pump power control module needed to be replaced. The vehicle was repaired. The contact was informed of NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included in the recall. In addition, the contact stated that when the vehicle was retrieved from the dealer after the repair, the failure reoccurred. The contact stated the vehicle was started, and the vehicle was driven to the residence without the failure reoccurring. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 49,064.
Fuel system, Gasoline, Dec 30, 2024
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving 35-40 MPH, the vehicle stalled without warning. The vehicle failed to restart. The contact waited with the hazard lights flashing. The contact stated that after approximately 6 attempts the vehicle restarted. After driving a short distance, the vehicle stalled again. The contact was able to coast to a nearby gas station. The contact made several more attempts to start the vehicle after waiting for a while, to restart the vehicle. The contact was able to drive to the residence. The vehicle was taken to the dealer who diagnosed that the fuel pump power control module (Part # 13544060) had failed and needed to be replaced. The dealer was unable to repair the vehicle due to the part not being available. The contact became aware of NHTSA Campaign Numbers: 21V739000 (Fuel System, Gasoline) and 21V064000 (Fuel System, Gasoline); however, the VIN was not included in the recalls. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 60,452.
Engine, Fuel system, Gasoline, Nov 21, 2024
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 5 MPH in the driveway, the vehicle stopped and stalled. The vehicle failed to restart. The vehicle was towed to an independent mechanic who determined that the fuel pump control module needed to be replaced. The vehicle was repaired. The contact called the local dealer and was informed that there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The failure mileage was approximately 30,000.
Fuel system, Gasoline, Nov 13, 2024
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. The vehicle was started; however, the vehicle failed to start as intended. The contact stated that there was no option to shift the gear shifter into neutral. In addition, the contact stated that the failure occurred while the family including small children, were inside the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed fuel pump power control module. The contact was informed that the fuel pump power control module needed to be replaced. The vehicle was not repaired. The contact was made aware of NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,334.
Fuel system, Gasoline, Nov 6, 2024
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while cold starting the vehicle, there was an abnormal gasoline odor inside the cabin from the vehicle. The contact stated that the odor was stronger while the heater was activated. The contact stated no warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the high-pressure fuel pump (HPFP) was cracked and leaking gasoline. The contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 51,264.
Fuel system, Gasoline, Sep 26, 2024
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while reversing out of the driveway, the vehicle suddenly lost acceleration and the message to restart the vehicle was displayed on the instrument panel. While attempting to restart the vehicle, the vehicle failed to restart and another message that the conditions were not met to restart the vehicle was displayed. The contact contacted OnStar to assist with starting the vehicle. The vehicle was started; however, the engine failed to remain running. The vehicle was towed to the dealer who informed the contact that the VIN was included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline) and completed the recall repair. The contact stated that approximately two years later after the recall repair was performed, the failure reoccurred while the vehicle was idling. The message to restart the vehicle was displayed on the instrument panel; however, while attempting to start the vehicle, the started sputtering. The vehicle was towed to the same dealer and the contact was informed that the vehicle needed to be repaired under the recall again. The dealer informed the contact that the remedy was no longer covered under the recall, but the repair would be covered under warranty. The dealer informed the contact that the part was on back order and the vehicle would be repaired once parts became available. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 8,345.
Fuel system, Gasoline, Sep 20, 2024
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 20 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the fuel pump control module. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000. The VIN was not available.
Fuel system, Gasoline, Sep 19, 2024
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed with fuel pump control module failure. The contact was informed that the fuel pump control module needed to be replaced. The vehicle was not repaired. The contact stated that the fuel pump control module was recently replaced prior to the failure reoccurring. In addition, the contact stated that the fuel pump control module was also replaced in 2022. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 20,000.
Fuel system, Gasoline, Apr 10, 2024
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 70 MPH, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart for 40 minutes. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump power control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.
Fuel system, Gasoline, Engine, Apr 3, 2024
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving 35–40 MPH, the vehicle abruptly shut off. The contact continued to pump the brake pedal to alert oncoming traffic. There were no warning lights illuminated. The contact called the Police, and the vehicle was towed to an impound lot. The vehicle was towed to the local dealer, where it was diagnosed that the fuel pump control drive module needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and a case was opened. The contact stated that the failure was related to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The failure mileage was approximately 38,000.
Fuel system, Gasoline, Feb 14, 2024
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving approximately 70 MPH, the vehicle lost motive power. The contact depressed the accelerator pedal however, the vehicle continued to lose motive power and failed to respond to the accelerator pedal being depressed. The contact was able to pull off the highway and the vehicle was turned off. The contact stated no warning light was illuminated. The contact attempted to restart the vehicle and after several attempts, the vehicle was towed to a dealer. The local dealer diagnosed the vehicle and determined that the fuel pump control module needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The failure mileage was approximately 40,000.
Fuel system, Gasoline, Jan 4, 2023
The contact owns a 2021 Chevrolet Tahoe. The contact stated while pulling out of her driveway, the vehicle lost motive power and stalled without warning. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The contact was referred to the manufacturer for assistance. The vehicle was repaired. The manufacturer was contacted, and it was confirmed that the VIN was not included in the recall. The failure mileage was 11,000.
Fuel system, Gasoline, Power train, Oct 13, 2022
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the transmission independently moved into park (P) and the gear shifter would not move after several attempts. The vehicle was towed to a dealer who informed the contact that they could not repair the vehicle because they did not have the adequate tool to unlock the transmission. Upon receiving the tool days later, the dealer diagnosed that water had leaked into the fuel tank, which led to the failure. The manufacturer was notified of the failure and advised the contact that they would follow up. The contact was still awaiting a call back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 27,000.
Fuel system, Gasoline, Feb 15, 2022
The contact owns a 2021 Chevrolet Tahoe. The contact stated that upon the depression of the brake pedal, the vehicle would stall without warning. The contact had taken the vehicle to a dealer where they informed her of NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. Since the initial failure, the vehicle had stalled twice without warning. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 20,000. Parts distribution disconnect.
Fuel system, Gasoline, Dec 30, 2020
TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. WHILE PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SERRA CHEVROLET SAGINAW (4200 BAY RD, SAGINAW, MI 48603) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 616.