2013 Dodge Charger
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 360 owner complaints filed for this model year. This is the 6th highest complaint count among 20 Charger model years with reports.
Of the 2013 reports, 25 involved a crash and 20 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
StructureJan 28, 2016
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
A car that falls unexpectedly increases the risk of injury.
Chrysler will notify owners, and dealers will provide owners with wheel chocks and instructions for their use, free of charge. The recall began on March 21, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S03.
Campaign 16V043000 on NHTSA.gov
Air bags, side/windowJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Campaign 15V467000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Power train, automatic transmissionDec 6, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Chrysler 300 AWD, Dodge Charger AWD, and Dodge Ram 1500 4x4 vehicles equipped with ZF all wheel drive ("AWD") 8HP45 transmissions. In the affected vehicles, the transmission output shaft may fracture.
The transmission output shaft fracture could result in a loss of power, increasing the risk of a crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park'.
Chrysler will notify owners, and dealers will inspect and replace the transmissions, as necessary, free of charge. The recall began on March 31, 2014. Customers may contact Chrysler at 1-800-853-1403. Chrysler's recall number is N65.
Campaign 13V610000 on NHTSA.gov
Representative owner complaints
360 reports, newest first.
Other or unspecified, Apr 21, 2018
WHEN GETTING READY TO EXIT THE VEHICLE AND TURN OFF THE ENGINE THE DISPLAY READS VEHICLE NOT IN PARK AND WON'T ALLOW ME TO TURN THE ENGINE OFF. IT TAKES APPROXIMATELY 45 SECONDS TO A MINUTE.
Electronic stability control (ESC), Apr 16, 2018
I WAS DRIVING DOWN THE FREEWAY AND A WARNING LIGHT COME ON SAYING TRACTION CONTROL WAS TURNED OFF AFTER ABOUT 10 MINS IT WENT OFF AND THEN IT CAME BACK ON AGAIN. IT HAS DONE THIS BEFORE AND THE DEALERSHIP HAS REPLACED A SENSOR IN THE CAR NOW ITS DOING IT AGAIN.
Structure, Mar 20, 2018
MY 2013 DODGE CHARGER'S DOOR HANDLE OPEN AND STAYS IN THE UP POSITION AND YOU HAVE TO OPEN FROM THE INSIDE TO GET THE DOOR OPEN. THE VEHICLE WAS IN THE PARK POSITION AND UPON TRYING TO ENTER THE VEHICLE THE HANDLE LIFTED AND WAS STUCK IN THE UPRIGHT POSITION WITHOUT OPENING THE DOOR. IT HAS NOT LATCHED SINCE THE INITIAL INCIDENT AND THE DOOR HAS TO BE OPENED FROM THE INSIDE OF THE VEHICLE IN ORDER TO ENTER THE VEHICLE. IT IS THE DRIVER'S SIDE DOOR HANDLE.
Electrical system, Mar 19, 2018
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) IN NOVEMBER OF 2017. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT A TEMPORARY REMEDY WOULD BE PROVIDED BECAUSE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL. THE RECALL REPAIR WAS PREVIOUSLY PERFORMED ONE MONTH AGO AND A DIFFERENT ALTERNATOR WAS INSTALLED IN THE VEHICLE. WHILE DRIVING 45 MPH, SMOKE APPEARED FROM THE ENGINE COMPARTMENT AND THE VEHICLE STALLED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GRIFFIS MOTORS, INC. IN PHILADELPHIA, MS 39350, (601) 365-2228, WHERE THE CONTACT WAS INFORMED THAT THE ALTERNATOR AND THE BATTERY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 150,000.
Electrical system, Mar 16, 2018
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DARCARS CHRYSLER DODGE JEEP RAM OF NEW CARROLLTON (8100 ANNAPOLIS RD, NEW CARROLLTON, MD) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WAS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Electrical system, Mar 4, 2018
WHEN I TURNED THE FRONT PASSENGER SIDE HEATED SEAT ON I WAS GETTING A STRONG ELECTRICAL BURNING SMELL. NEVER HAPPENED BEFORE BUT CAR RECENTLY HAD THE RECALLED ALTERNATOR REPLACED.
Air bags, Feb 26, 2018
TAKATA RECALL: DEALER IS TELLING ME I HAVE A BAD AIR BAG BUT EXTENDED WARRANTY IS NOT COVERING A DIME. HEARING ABOUT A RECALL BUT ACCORDING TO NAPLETON DODGE THERE IS NO RECALL.
Electrical system, Feb 21, 2018, fire
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. UPON EXITING THE VEHICLE, THE CONTACT NOTICED BLACK SMOKE AND FLAMES COMING FROM THE ENGINE COMPARTMENT. THE FAILURE OCCURRED WITHOUT WARNING. COURTESY CHRYSLER JEEP DODGE RAM TAMPA (9207 E ADAMO DR, TAMPA, FL) REPLACED THE ALTERNATOR. THE TECHNICIAN INFORMED THE CONTACT THAT IT WAS NOT THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), BUT WAS AN INTERMITTENT REPAIR. THE FAILURE RECURRED. THE CONTACT COMMUNICATED WITH THE DEALER AGAIN AND WAS INFORMED THAT THE VIN WAS REMOVED FROM THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,208.
Steering, Feb 5, 2018
WHENEVER I AM DRIVING AND I TURN LEFT AND THE STEERING WHEEL IS SO HARD TO TURN IT SEEMS AS IF IT'S STUCK. I HAVE COME EXTREMELY CLOSE TO HITTING MEDIANS BECAUSE THE CAR JUST DOESN'T SEEM TO WANT TO TURN. IT ONLY HAPPENS WITH LEFT TURNS. THE RIGHT SEEMS TO BE OKAY. I DON'T FEEL SAFE DRIVING MY CHILDREN KNOWING THAT THE CAR DOESN'T OPERATE PROPERLY. I CHECKED RECALLS BUT THERE DOESN'T SEEM TO BE ONE. I HAVE CHECKED OTHER FORUMS AND SEVERAL 2013 CHARGER OWNERS HAVE EXPERIENCED THE SAME ISSUE.
Air bags, Other or unspecified, Feb 5, 2018
TAKATA RECALL AND RECALL T36 ALTERNATOR
Engine, Feb 5, 2018
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT IT FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN DETACHED, AND THE ENGINE WOULD NEED TO BE REPLACED OR REBUILT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OPENED CASE NUMBER: 32974397. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Wheels, Jan 29, 2018
IN MOTION GOING OVER A RAILROAD TRACK ON MCMILLAN AVE (CITY STREET) IN NORTH CHARLESTON, SC. THERE WAS A POT HOLE AT THE RAILROAD TRACK. WHILE GOING OVER TRACK/POT HOLE, HEARD A LOUD THUD. TIRE PRESSURE SENSOR CAME ON ALMOST IMMEDIATELY. TOOK TIRE OFF AND PUT ON MY SPARE. TOOK MY TIRE AND RIM TO TIRE SHOP TO PURCHASE NEW TIRE, IT WAS THEN THAT I FOUND OUT MY RIM HAD CRACKED, AND THAT I WOULD IN FACT NEED A NEW TIRE AND RIM.
Electrical system, Jan 19, 2018
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GARY MILLER CHRYSLER DODGE JEEP RAM (5746 PEACH ST, ERIE, PA 16509) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE; HOWEVER, THE CONTACT WAS ADVISED THAT SHE COULD PAY OUT OF POCKET AND BE REIMBURSED LATER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT SHE COULD PAY OUT OF POCKET AND SUBMIT REIMBURSEMENT. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Electrical system, Electronic stability control (ESC), Jan 17, 2018
AS DRIVING UP THE HIGHWAY MY 2013 DODGE CHARGER JERKED AND WHEN I LOOKED AT THE DASHBOARD THERE WAS A MESSAGE THAT SAID 'SERVICE TRANSMISSION SHUT OFF ENGINE TO ENGAGE PARK' MY ENGINE LIGHT WAS ALSO ON. I PULLED OVER BUT MY CAR WOULD NOT GO INTO PARK. I TRIED TO PULL BACK OFF TO GET TO A SAFE PLACE LITTLE DID I KNOW THAT MY CAR WOULD NOT PICK UP SPEED, TRAFFICS WAS APPROACHING AND THERE IS WAS IN THE MIDDLE OF THE ROAD TRYING PUSHING DOWN ON THE GAS PEDAL TO HURRY AND MOVE BEFORE THE COMING TRAFFICK MADE IT TO ME, IT WAS AN 18 WHEELER. I COULD HAVE BEEN DEAD TODAY DUE TO THIS ISSUE AND I'M NOT WONDERING WHY THERE IS NOTHING BEING DONE ABOUT THIS PROBLEM.
Power train, Jan 15, 2018
I'VE CHECK WITH JIM BURKE DODGE SEVERAL TIMES REGARDING THE RECALL ON THE TRANSMISSION FOR MY 2013 DODGE CHARGER. AS OF TODAY JANUARY 15, 2018 NOTHING HAS BEEN DONE. I'M BEING TOLD THEIR ISN'T A FIX AT THIS TIME.
Electrical system, Jan 15, 2018
I ATTEMPTED TO CONTACT DODGE MULTIPLE TIMES FOR REIMBURSEMENT ON A FAULTY ALTERNATOR. THE PART WAS ISSUED AS A RECALL (17V-435) ON 07-10-17. SINCE THEN I HAVE MADE MULTIPLE ATTEMPTS TO SUBMIT DOCUMENTATION FOR REIMBURSEMENT WITH NO SUCCESS. I'VE SPOKE WITH REPRESENTATIVES FROM DODGE MULTIPLE TIMES ALL CLAIMING TO NOT HAVE RECEIVED MY DOCUMENTS. I'VE SUBMITTED THE VIA EMAIL, MAIL AND UPLOADED THEM TO THERE WEBSITE. THIS HAS BEEN GOING ON FOR 6 MONTHS NOW.
Electrical system, Other or unspecified, Jan 12, 2018
MY DODGE CHARGER RT 2013 VEHICLE RANDOMLY REPORTS THAT YOUR NEED TO PUSH DOWN THE CLUTCH IN ORDER TO START THE VEHICLE. IT ALSO WILL RANDOMLY CUT OFF ON YOU WHILE DRIVING THE VEHICLE WHICH IS EXTREMELY DANGEROUS. I HAVE TAKEN THE VEHICLE TO DIFFERENT DEALERSHIPS AND FOR THE ALL TELL ME THAT I CAN DO ANYTHING SINCE WE CANT REPLICATE THE ISSUE. I DON'T UNDERSTAND THE WHY THE VEHICLE WILL REPORT ANYTHING ABOUT AN CLUTCH SINCE IT IS AN AUTOMATIC.
Electrical system, Jan 12, 2018
TAKATA RECALL. MY CARS WAS STATIONARY AND BATTERY WAS DEAD TOOK IT TO GET CHECKED AND THEY SAID IT WAS BAD SO REPLACED IT AND NOW IT IS ON BATTERY SAVER AND SMELLS LIKE BURNT WIRES
Electrical system, Jan 9, 2018
FCA RECALL T36/NHTSA 17V-435 NOTIFIED SIX (6) MONTHS AGO REGARDING ALTERNATOR DIODE THERMAL FATIGUE WHICH MAY RESULT IN ALTERNATOR FAILURE WHILE DRIVING AND CAUSING A RISK OF CRASH. ALSO, MAY DEVELOP A RESISTIVE SHORT CIRCUIT THAT CAN RESULT IN HEAT, SMOKE AND/OR FIRE ORIGINATING WITHIN THE ALTERNATOR. AS OF 01/09/2018, I FORTUNATELY HAVE NOT EXPERIENCED A PROBLEM. THE MANUFACTURER STATES THEY DO NOT HAVE THE PARTS TO RESOLVE THE PROBLEM. I AM OF THE OPINION THEY HAVE NO INTENTION OF RESOLVING THE PROBLEM. IF THEY WAIT LONG ENOUGH, WE WILL FORGET ABOUT THIS RECALL. WOULD THE NHTSA PLEASE INTERCEDE REGARDING THIS MATTER?
Electrical system, Jan 7, 2018
WHEN AT A STOP FOR MORE THEN THREE MINUTES, CAR WILL STALL. CAR APPEARS AS IF IT IS STILL RUNNING BUT IT IS NOT. WHEN I PROCEED TO MOVE FORWARD WITH TRAFFIC, CAR WILL EITHER NOT MOVE UNTIL BEING RESTARTED, OR IF ON AN INCLINE WILL ROLL BACKWARDS.
Electrical system, Jan 5, 2018
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY LOST ALL POWER AND THE CONTACT WAS UNABLE TO GET THE VEHICLE TO RESTART. THE "BATTERY SAVER MODE" INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO DICK POE DODGE (1363 AIRWAY BLVD IN EL PASO, TX) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Electrical system, Jan 5, 2018
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DESERT SUN CHRYSLER JEEP DODGE, 1309 S MAIN ST, ROSWELL, NM 88203) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel/propulsion system, Jan 1, 2018
GAS SMELL INSIDE THE CAR AFTER FILL UP. I AM HAVING TO ONLY PUT SO MUCH GAS IN DUE TO THE SMELL INSIDE CAR. WORRIED IT MY BE SOME WRONG AND CAUSE FIRE OR SOMETHING PLEASE HELP
Electrical system, Dec 16, 2017
I STARTED MY CAR BY THE FACTORY INSTALLED REMOTE STARTER AND WAS LEAVING A PARKING LOT AND I HEARD A HIGH PITCHED HUM COMING FROM THE ENGINE AND THE 'BATTERY SAVER ON' LIGHT WAS ON. I STARTED TO DRIVE AND THE CAR WAS REALLY SLUGGISH ALMOST TO THE POINT IF I CAME TO A COMPLETE STOP IT WOULD SHUT DOWN. I DROVER THAT WAY FOR ABOUT 2 MILES AND DURING THAT TIME I STARTED TO SMELL SOMETHING BURNING. I SHUT THE CAR OFF AND WAITED ABOUT 15 MINUTES AND RESTARTED THE CAR BY USING THE PUSH BUTTON AND THE MESSAGE WAS GONE, BUT ONCE THE CAR WAS PUT INTO DRIVE THE BATTERY SAVER MESSAGE CAME ON AND BURNING SMELL WAS BACK. . I HAD THE CAR TOWED INTO THE ELGIN JEEP DODGE DEALERSHIP ON A FRIDAY NIGHT (ABOUT AN HOUR AFTER EVERYTHING HAPPENED) AND ON MONDAY I WAS TOLD THAT NOTHING SHOWED UP AND THAT IT WAS PROBABLY THE ALTERNATOR BUT SINCE NO ERROR CODES SHOWED THEY CAN'T DO ANYTHING, EVEN THOUGH THERE IS A RECALL (#T36/ NHTSA 17V-435) FOR THE ALTERNATOR. THEY TOLD ME THAT I SHOULD TAKE THE CAR BACK AND HOPE THAT IT DOESN'T HAPPEN AGAIN AND WHEN THE PARTS COME IN FOR THE RECALL COME BACK AND GET IT FIX THEN. I DID CONTACT FIAT CHRYSLER AUTOMOBILES (FCA) TO TRY AND GET IT TEMPORARY FIX BUT DUE TO THERE BEING NO ERROR CODES THEY WILL NOT FIX ANYTHING. AFTER RESEARCHING THIS PROBLEM IT SEEMS TO ME THAT THE FCA WILL NOT FIX ANYTHING UNTIL THE CAR STARTS ON FIRE. I DRIVE ABOUT 40 MILES A DAY ON AN EXPRESSWAY WHERE SPEEDS ARE ABOUT 60-70 MPH, I DON'T FEEL SAFE THAT THE ALTERNATOR WILL JUST GO AND THE CAR WILL STOP. I FEEL THAT SINCE THERE WAS A SIGN OF ISSUES THAT SOMETHING SHOULD BE FIXED.
Vehicle speed control, Dec 12, 2017, crash
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE REVERSING THE VEHICLE, IT ACCELERATED ON ITS OWN FROM 15 TO 50 MPH. AS A RESULT, THE CONTACT'S VEHICLE STRUCK THREE OTHER VEHICLES. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. IT WAS UNKNOWN IF A DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.