2016 Dodge Charger
Problems, recalls and owner-reported issues
Structure is the leading concern among 182 owner complaints filed for this model year. This is the 9th highest complaint count among 20 Charger model years with reports.
Of the 2016 reports, 7 involved a crash and 2 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmission, control module (tcm/pcm/tecm)Jul 12, 2018
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will either perform a software update or replace the PCM, free of charge. The recall began July 26 , 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U82, and U83.
Campaign 18E053000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, driveline, driveshaftMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2018 Dodge Charger pursuit police vehicles equipped with all-wheel drive and V8 engines. The front driveshaft universal joint may seize or fracture causing the shaft to detach from the vehicle.
If the front driveshaft detaches from the vehicle it may become a road hazard, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began June 27, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U37.
Campaign 18V281000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, axle assembly, axle shaftFeb 14, 2017
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
A loss of motive power can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace all eight front driveshaft bolts, free of charge. The recall began April 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T03.
Campaign 17V097000 on NHTSA.gov
StructureJan 28, 2016
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
A car that falls unexpectedly increases the risk of injury.
Chrysler will notify owners, and dealers will provide owners with wheel chocks and instructions for their use, free of charge. The recall began on March 21, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S03.
Campaign 16V043000 on NHTSA.gov
Representative owner complaints
182 reports, newest first.
Power train, Structure, Engine, Sep 30, 2019, crash
MY CAR WAS PARKED ON A HIT AND RUN ON AUGUST OF 2018. MY CAR WAS PARKED ON A FLOOD MARCH 2019, MY CAR HAS REPAIRS COVERED BY THE INSURANCE OF $19,000 AND IT'S STILL IN THE SHOP. I HONESTLY THINK THAT MY VEHICLE IS NOT SAFE FOR ME TO DRIVE.
Structure, Sep 12, 2019
TAKATA RECALL. THE INTERIOR OF MY FRONT DRIVER AND PASSENGER DOORS ARE COMING APART FROM THE BODY OF THE DOOR. SMART DODGE IN PINE BLUFF SAID THEY HAVE SEEN IT ON A FEW OTHER DODGE CHARGERS AS WELL. IT IS A 2016 AND I HAVE ONLY HAD IT FOR A LITTLE OVER A YEAR. THE LOCAL DEALERSHIP STATED THE ONLY WAY IT CAN BE FIXED IS TO REPLACE THE INSIDE DOOR PANELS. IF THIS IS HAPPENING TO OTHER CHARGERS, SHOULD THERE NOT BE A RECALL ON THEM? THE PICTURE ATTACHED IS OF THE DRIVER SIDE. THE PASSENGER SIDE IS WORSE.
Other or unspecified, Aug 31, 2019
I HAD MY CRUISE SET TO 57, ALL WAS FINE UNTIL I STARTED DOWN A SMALL HILL, MY CAR SPED UP TO 75, I COULD NOT GET CRUISE TO TURN OFF WITH THE BUTTONS OR BREAK,, I PANICKED , AND SLAMMED MY BRAKES, AND IT FINALLY STOPED.
Other or unspecified, Aug 16, 2019
LAST YEAR I HAD THE DRIVER SIDE DOOR PANEL WARP, SEPARATING UP NEXT TO THE WINDOW. IT WAS UNDER REGULAR WARRANTY SO THE DEALER TOOK CARE OF IT. YESTERDAY 8/15/19 THE PASSENGER DOOR DID THE SAME THING AND SEPARATED AT THE WINDOW. DOING RESEARCH ON THIS, I HAVE FOUND MANY PEOPLE WITH DODGE CHARGERS, CHRYSLER 300, THAT ARE HAVING THIS SAME EXACT ISSUE. I AM NOW AT 40500 MILES AND MOST LIKELY DODGE WILL NOT TAKE CARE OF THIS EVEN UNDER THE EXTENDED WARRANTY, WHICH MEANS A $1000 REPAIR. WITH AS MANY PEOPLE I HAVE SEEN WHILE RESEARCHING, THIS IS AN ABSOLUTE MATERIAL AND WORKMANSHIP DEFECT WHICH COULD EFFECT SAFETY, ESPECIALLY IF THE WARPING OCCURS AROUND THE DOOR LOCK AND SOMEONE NEEDS TO ESCAPE DURING AN EMERGENCY SITUATION.
Other or unspecified, Aug 5, 2019
TAKATA RECALL MY DRIVER SIDE DOOR WON'T OPEN THE DOOR. IT UNLOCKS AND LOCK BUT I CAN'T USE THE HANDLE TO OPEN THE DOOR. I HAVE TO HAVE SOMEONE FROM THE INSIDE EN THE DOOR.
Structure, Jul 19, 2019
FRONT DOOR PANELS WARPING
Steering, Suspension, Engine, Jun 30, 2019
MY WIFE BOUGHT ME A 2016 DODGE HELLCAT LABOR DAY WEEKEND SALE, THIS WAS A PRESENT 9/1/2018 I BOUGHT THE LINCOLN 9/2/2018 SHE BOUGHT ME THE HELLCAT. WHEN MY WIFE WENT BACK TO THE DEALERSHIP, THEY NEVER TOOK MY WIFE OUT TO TEST DRIVE THE CAR OR GAVE HER THE CAR FAX REPORT OR POINTED OUT ANY DEFECTS. THE DEALER ALSO TOLD MY WIFE THAT WE WERE THE SECOND OWNERS. I HAD TO BUY A CARFAX REPORT TO FIND OUT AND ARGUE WITH THE DEALERSHIP THAT I WAS THE 3RD OWNER. MY WIFE BOUGHT THE HELLCAT 9/2/2018 AND I HAD IT BACK AT THE DEALERSHIP 9/14/2018 FOR MULTIPLE ISSUES 1. RATTLING IN THE FRONT EVERY TIME DRIVE OVER A BUMP 2. THE VEHICLE WOULD PULL TO THE RIGHT. 3. A PIECE OF PAINT ON THE BACK BUMPER WHERE THE TRUNK MET THE BUMPER HAD DAMAGE. 4. TIRES WHERE BALLED ON THE INSIDE TIRE AND LESS THAN 1/32 ON THE OUTSIDE TIRE. ALL THESE ISSUES WERE A FIGHT AND SHOULD'VE NEVER BEEN QUESTIONED, THE DEALERSHIP KNEW ABOUT THESE PROBLEMS AND I STILL HAD TO FIGHT, I ENDED UP PAYING FOR 2 TIRES THE DEALERSHIP HAD MY CAR FOR 49 DAYS AT THE CROWN MOTORS OF REDDING. THE ONLY ISSUES RESOLVED WAS THE TIRES AND PAINT CHIP. THEN 11/12/18 TO 12/3/2018 THE CAR WAS BACK IN THE SHOP A SECOND TIME FOR THE SAME PROBLEM AT THE DODGE ROSEVILLE AUTO MALL TO FIX THE RATTLING PROBLEMS IN THE FRONT. IN BETWEEN THE DATES FROM 11/12 ' 12/3 THE DEALERSHIP CALLED ME UP AND SAID MY VEHICLE WAS READY. MYSELF AND THE SERVICE MANAGER TEST DROVE IT AND DISCOVERED THAT THE NOISE WAS STILL NOT FIXED. 12/3/2018 WE DROVE IT AGAIN AND THE NOISE WAS FINALLY FIXED BUT THE PULLING TO THE RIGHT STILL APPEARED TO STILL BE HAPPENING. I WAS TOLD THAT'S COMMON AFTER A WHEEL ALIGNMENT I WANTED TO DISAGREE, BUT I HAD NO MORE FIGHT LEFT IN ME ESPECIALLY AFTER FINDING OUT ABOUT MY WIFE'S MEDICAL PROBLEMS. I'M JUST DISGUSTED WITH THE WHOLE SITUATION ESPECIALLY WITH THE OWNER OF CROWN MOTORS AND I HAD A CASE WITH THE BBB THAT I WON.
Structure, Jun 16, 2019
PASSENGER DOOR INTERIOR TRIM IS WRAPPING AND PEELING AS WELL AS FLOOR TRIM OF THE DRIVERS SIDE NEXT TO THE AUTO SHIFT . ALWAYS MAINTAIN MY VEHICLE AND KEPT IT CLEAN AND SOMETHING LIKE THIS HAPPENS AND I GOT TO PAY OUT OF MY POCKET TO GET IT REPAIRED .MY EXTENDED WARRANTY DOESN'T COVER IT .. THIS SHOULD BE UNDER WARRANTY FOR SURE AS THERE SHOULD NO REASON THIS SHOULD BE WARPING LIKE THIS.
Structure, Other or unspecified, Jun 7, 2019
THE DOOR PANELS ARE COMING OFF. IT LOOKS UGLY. THE INTEGRITY OF THE PANELS IS LIFTING APART FROM SIDE OF THE DOORS. CAR GETS USED THIS IS OCCURRING BECAUSE OF THE HEAT.
Other or unspecified, May 7, 2019
MY DOOR PANELS ON BOTH DRIVER AND PASSENGER SIDE ARE SWOLLEN CAUSING THE PANELS TO RISE OVER THE DOOR LOCK MAKING IT IMPOSSIBLE TO PULL THE DOOR LOCK UP TO UNLOCK THE CAR IN CASE OF AN EMERGENCY
Structure, Other/unknown, Mar 6, 2019
I HAVE A 2016 DODGE CHARGER SXT. THE CARS DOOR PANELS ON ALL DOORS HAVE BEGAN TO PEEL BACK. THIS IS CAUSING THE WINDOW FRAMING TO BE EXPOSED AND CAUSING THE WINDOW TO NOT BE PROTECTED. THIS HAS BECOME A NATIONAL PROBLEM WITH THESE DODGE CHARGERS. THERE IS NO WARRANTY OUT THAT CAN COVER THESE ISSUES. THESE ARE NEWER MODEL CARS THAT HAVE DEFECTS THAT SHOULD BE FIXED. A RECALL NEEDS TO BE PUT IN PLACE SO THAT THE PEOPLE WHO ARE SUFFERING FROM THIS ISSUE CAN GET IT REPLACED WITH NO COST OR AT A VERY LOW COST. THANK YOU FOR YOUR TIME.
Fuel/propulsion system, Mar 4, 2019
AS REPORTED ON AT LEAST 7 OTHER CARS, THE ELECTRICAL CONNECTION ON TOP OF THE FUEL PUMP HEATED UP SO MUCH A HOLE WAS MELTED IN THE PLASTIC ALLOWING FUEL TO ESCAPE THE TANK AND SIT IN A PUDDLE UNDER THE BACK SEAT. THE ODOR OF GAS WAS TOO STRONG TO REMAIN IN THE CAR. POLICE PATROL UNIT, NATCHEZ POLICE, #260. THIS VEHICLE WAS SERVICED BY THE CITY BARN 3/1 AND NO PROBLEM WAS DETECTED. THE PROBLEM BECAME NOTICED OVER THE WEEKEND. THE ATTACHED PICTURE SHOWS THE HEAT SCORCHING WITHIN THE ELECTRICAL CONNECTION AND THE INVASIVE HOLE AROUND THE RIGHT MOST PIN.
Other or unspecified, Dec 13, 2018
I BOUGHT THE CAR 2 1/2 YEARS AGO. MY DRIVER AND PASSENGER DOORS WERE FINE AND WEREN'T WARPED. A 1,000 MILES AFTER MY DOOR PANELS AND MY CENTER CONSEL UNDER DASH IS WARPED ALSO. DODGE DEALERSHIP WON'T FIX THE ISSUE AS I'M OUT OF MY BASIC WARRANTY EVEN THOUGH THIS IS A MANUFACTURER DEFECT. I CALLED DODGE HEADQUARTERS AND THEY WON'T FIX THE ISSUE EITHER WITHOUT PAYING A $1000 OR SO PER DOOR PANEL. I'M VERY UPSET ABOUT THIS. APPARENTLY FROM READING ONLINE IT'S A KNOWN ISSUE FOR CHARGERS BETWEEN 2014-2016 I THINK. PER DEALERSHIP THEY SAID AT THE BEGINNING OF 2019 DODGE IS COMING OUT WITH VERSION 2 DOOR PANELS BUT WILL NEED TO BY THEM
Suspension, Exterior lighting, Dec 13, 2018
THE FRONT ARM CONTROLS GO OUT QUICKLY. WENT TO A WELL KNOWN MECHANIC SHOP AND WAS INFORMED THIS IS COMMON AND FREQUENT IN CHARGERS AND MY HEADLIGHTS HAVE BLOWN. EVERY OTHER CHARGER I SEE, 2016 AND ABOVE HAVEVAT LEAST ONE HEADLIGHT OUT OR BOTH. THE HEADLIGHT ISSUE IS TOO FREQUENT FOR THIS TO BE JUST WEAR AND TEAR ON SUCH A RECENT VEHICLE. THE SUSPENSION WEARS OUT TOO QUICKLY AND IS EXTREMELY EXPENSIVE TO HAVE REPAIRED. I OWNED A CAR FOR MORE THAN 5 YEARS PREVIOUSLY AND THE SUSPENSION DID NOT SHOW SIGNS OF WEAR UNTIL AT LEAST THAT 4TH OR MAYBE 5TH YEAR. THESE 2 ISSUES I TRULY FEEL ARE A DEFECT WITHIN THIS PARTICULAR VEHICLE.
Electrical system, Dec 12, 2018
HEATHER MAKES NOISES WHEN BLOWING BOLTS ARE MISSING THAT HOLDS THE FRONT GRILL OR BUMPER
Other or unspecified, Dec 12, 2018
BOTH DOOR PANELS ARE COMING OFF STILL HAVE WARRANTY FOR 500 MILES LEFT 35658
Vehicle speed control, Visibility/wiper, Dec 11, 2018
WHEN RETURNING FROM A TRIP TO UPPER MICHIGAN MY WINDSHIELD WAS DIRTY SO I PRESSED THE WINDSHIELD WASHER BUTTON AND NOTHING HAPPENED SO I PRESSED IT AGAIN WITH THE SAME RESULTS, SO WE CONTINUED ON. WE WE ON A 6 LANE HIGHWAY WITH THE CRUISE CONTROL SET AT 72 MPH. WHEN APPROACHING OUR EXIT I NEEDED TO GET AROUND 2 SEMIS SO I STEPPED ON THE GAS AND THE RPM GAUGE WENT TO 5000 RPM AND THE SPEED SUDDENLY DROPPED DOWN TO ABOUT 60 MPH, I TRIED IT AGAIN AND IT DID THE SAME THING. WHEN I FINALLY GOT SAFELY OFF THE HIGHWAY I WENT DIRECTLY TO MY DEALER WHO TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME FOR THE NEXT WEEK. WE WENT TO OUR HOME NOT KNOWING WHAT WAS GOING TO HAPPEN NEXT. THE FOLLOWING DAY WE NEEDED TO RUN SOME ERRANDS AROUND TOWN AND THE CAR RAN PERFECT AND HAS EVER SINCE. THIS HAPPENED ON DEC. 7.2018. MY CONCERN IS WHEN WILL THIS HAPPEN AGAIN AND WILL I BE IN THE MIDDLE OF HEAVY TRAFFIC AGAIN
Steering, Suspension, Power train, Oct 30, 2018
2016 DODGE HELLCAT FRONT STRUTS REPLACED IN MAY 18 2018 NOW THE STRUTS ARE HAVING THE SAME PROBLEM CAR ISN'T DRIVING STRAIGHT AND STRUTS ARE ON BACK ORDER SINCE SEP 22 UNTIL NOW. BOUGHT THE CAR 9/2/18 AND THE REDDING DEALERSHIP USED CAR MANAGER DAVE BIRCH AND THE OWNER STEVE ROBERTS HAVE BEEN UNPROFESSIONAL IN TALKING TO ME. WHEN I ASKED ABOUT THE STATUS ON MY CAR AND IS THIS A NORMAL SITUATION AND STANDARD PROCEDURE AFTER BUYING NOT ONE BUT TWO CARS AND TAKING A CAR IN FOR REPAIRS NOT HAVING THE CAR WITH LESS THAN 7016 MILES AND AFTER REPAIRING A SCRATCH ON THE BACK BUMPER AND HAVING TO REPLACE THE TIRES WHICH SHOULD'VE BEEN REPLACED BEFORE PUTTING THE CAR ON THE LOT, BECAUSE THE SALES AGENT AND USED CAR MANAGER HAD TO TEST THE DEPTH OF THE TIRES WHICH THEY SHOULDN'T HAD TO CHECK IF THEY WOULD'VE JUST REPLACED THE TIRES IN THE BEGINNING ALL THIS COULD'VE BEEN AVOIDED NOW THERE'S A CRACK IN THE WINDSHIELD WHEN THE CARE WAS PURCHASED WINDSHIELD, THE OWNER AND USED CAR MANAGER ACTUALLY ASKED '' WHAT ELSE DO YOU WANT FROM US DAVID WHAT ELSE DO YOU WANT US TO DO FOR YOU '' AFTER I ASKED IS THIS A NORMAL SITUATION AND PROCEDURE. WELL AFTER THE USED CAR MANAGER WAS RUDE AND UNPROFESSIONAL TO ME I WAS RUDE TO HIM AND THEN WHEN I ASKED TO SPEAK TO HIM HE WAS NOT TAKING MY CALLS ANYMORE AND LETTING ALL MY MESSAGES GO TO VOICEMAIL SO WHEN THE MANAGER DECIDED TO DO THAT THAT'S WHEN I TALKED TO THE OWNER STEVE HE STARTED ACTING THE SAME WAY THEY DIDN'T WANT TO TALK TO ME AND SWITCHED ME TO GUY THE SERVICE PART MANAGER. IF THIS IS HOW DODGE DEALERSHIPS OPERATE THEN I'LL NEVER RECOMMEND ANYONE FROM BUYING A CAR FROM ANY DODGE DEALERSHIP OR ANY DODGE VEHICLE FOR THAT MATTER I DON'T WORK DUE TO THE REDDING WILDFIRES BURNING DOWN MY HOUSE AND BUSINESS WHICH I OWNED A PARTY BUS COMPANY AND WILL PURSUE THIS TO THE VERY END LUCKILY FOR ME THIS IS A SMALL TOWN & THE PEOPLE OF REDDING
Structure, Oct 1, 2018
THE INTERIOR DOOR PANEL ON THE DRIVER'S SIDE DOOR IS SEPARATING FROM THE DOOR LEAVING A GAP BETWEEN THE WINDOW AND THE DOOR PANEL. APPARENTLY, THIS HAPPENS WHEN IT GETS HOT AND THE CHEAP FOAM ADHESIVE FCA USED EXPANDS AND CAUSES THE INTERIOR PANEL TO SEPARATE.
Fuel/propulsion system, Sep 26, 2018
FUEL LEAKS AFTER FUEL TANK IS FILLED PARKED OR DRIVING, STRONG FUEL SMELL WHILE DRIVING, CHECK ENGINE LIGHT COMES ON. INSPECTED VEHICLES..(THIS IS THE 3RD 2016 CHARGER IN OUR FLEET THAT HAS HAD THIS CONCERN) FOUND FUEL PUMP COVER PLATE HAS A HOLE BURNT IN IT NEXT TO AND AROUND FUEL PUMP ELECTRICAL CONNECTOR. I HAVE INCLUDED PICTURES OF TWO FUEL PUMP COVERS.. NOTE: VEHICLES HAD BETWEEN 45,000-72,000 MILES.
Other or unspecified, Sep 11, 2018
THE DRIVERS SIDE HEATING VENT BLOWS COLD AIR. THE COLD AIR COMPLETELY FOGGED OVER THE DRIVERS SIDE WINDSHIELD SO YOU CAN'T SEE OUT. HAD TO BEND OVER AND LOOK OUT THE PASSENGER SIDE. DODGE HAS HAD THIS PROBLEM FAR TOO LONG, INVOLVING ALL MODELS, AND NEEDS TO MAKE A FIX. VERY DANGEROUS WHILE DRIVING DOWN THE ROAD.
Service brakes, Sep 11, 2018
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS ENGAGED, THE BRAKES MADE A SQUEAKING NOISE AND THE VEHICLE JERKED. THE CONTACT ALSO NOTICED THAT THE ROTORS AND BRAKE PADS WERE ABNORMALLY COVERED IN BLACK DUST. THE VEHICLE WAS TAKEN TO WEST HERR DODGE (3551 SOUTHWESTERN BOULEVARD, ORCHARD PARK, NEW YORK, 14127, (716)-235-2960) NUMEROUS TIMES REGARDING THE BRAKE FAILURE. THE DEALER TEST DROVE THE VEHICLE AND FOUND THAT THE BRAKES EMITTED A SQUEAKING NOISE. THE DEALER CLEANED THE BRAKES AND REPLACED THE REAR BRAKES AND ROTORS; HOWEVER, THE REPAIR DID NOT CORRECT THE SQUEAKING AND JERKING FAILURES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE FRONT BRAKES AND ROTORS; HOWEVER, THE REPAIR DID NOT CORRECT THE BRAKE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,127.
Electrical system, Air bags, Aug 30, 2018
WHEN I RECENTLY TRIED TO CLOSE MY SUN ROOF ON MY 2016 DODGE CHARGER RALLY, I WASNT ABLE TO DO SO. THE CAR WAS ON, I EVEN CALLED AND DID THE SYSTEM REBOOT WITH A REP BUT THAT DIDNT HELP, I TRIED TURNING THE CAR OFF AND BACK ON, NOTHING WORKED. ALSO, THE BLACK MATERIAL HAS COME UNDONE ON BOTH THE PASSENGER AND DRIVER DOOR WHICH IS LEAVING THE INDOOR PANEL EXPOSED AND NOT SEALING THE WINDOWS ON THE INSIDE OF THE CAR. THE BLACK MATERIAL IN THE MIDDLE WHERE THE AIRBAGS ARE IS ALSO COMING UNDONE. CURRENTLY WAITING ON A CALL BACK FROM THE DEALERSHIP BECAUSE ALL OF THIS JUST HAPPENED.
Power train, Aug 13, 2018
VEHICLE HAS BEEN IN MULTIPLE TIMES FOR SERVICE ON POWERTRAIN, TRANSMISSION DOWNSHIFTS HARD WHEN SLOWING DOWN WHEN CRUISING AT 40+, (VEHICLE WILL JERK HARD AT 10 MPH AND BANG AROUND 10 MPH) SERV AWD SYSTEM PERIODICALLY COMES ON AND CAR WILL LOOSE POWER WITHOUT WARNING AND WILL NEED TO BE SHUT OFF AND TURNED BACK ON TO BEABLE TO DRIVE AGAIN AND AWD LIGHT WILL NO LONGER BE ON. THIS HAS HAPPEND TWICE ON CITY STREETS AND ONCE ON THE HIGHWAY AT HIGHWAY SPEEDS .ALSO THE CAR HAS MULTIPLE TIMES IN THE PAST OWEN PUT INTO PARK AND WILL ROLL AWAY AND SAY SERVICE TRANSMISSION SET PARKING BRAKE AND IF YOU DON'T SET PARKING BRAKE AND TAKE YOUR FOOT OFF THE BRAKE THE CAR WILL STALL, DEALER REPLACED TRANSMISSION MANUAL SERVICE SWITCH AND THE CAR HAS DONE IT 2 TIMES SINCE. THE VEHICLE HAS BEEN TO THE DEALER MULTIPLE TIMES WITH NO 'FIX' IN SIGHT DODGE CUSTOMER CARE HAS BEEN NOTIFIED OF THE ISSUE AND THERE IS A CASE OPEN, HOWEVER THE VEHICLE STILL HAS SERIOUS SAFETY POWERTRAIN ISSUES WITH NO REMEDY IN SIGHT, DEALER SAYS CAR BANGS BECAUSE THE TRANSMISSION IS 'STUCK IN A SWEET SPOT' BUT THEY DON'T HAVE AN ANSWER FOR THE SERVICE AWD LIGHT
Fuel/propulsion system, Jul 30, 2018
THE WIRING HARNESS ABOVE THE FUEL PUMP BECAME HOT ENOUGH TO MELT A HOLE IN THE TOP OF THE FUEL TANK COVER AND ALLOW FUEL TO ESCAPE OUT OF THE TANK, UNDER THE BACK SEAT, THROUGH THE ELECTRICAL CONNECTION. THIS WAS REPORTED TO A DEALER, 6/20/17, WHO REPLACED THE WIRING HARNESS AND FUEL PUMP. THIS WAS THE SECOND OF NOW 7 CARS, THIS ONE BEING CALLED UNIT 258. *TT