2003 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 339 owner complaints filed for this model year. This is the 12th highest complaint count among 25 Durango model years with reports.
Of the 2003 reports, 29 involved a crash and 18 involved a fire. 28 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Electrical systemSep 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.
THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.
DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.
Campaign 06V339000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Visibility, windshield wiper/washerMay 5, 2004
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MODULE MOTOR MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD CAUSE INTERNAL CORROSION AND RESULT IN PARTIAL OR COMPLETE LOSS OF FRONT WINDSHIELD WIPING CAPABILITY.
DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
DEALERS WILL REPLACE THE FRONT WINDSHIELD WIPER MODULE. OWNER NOTIFICATION BEGAN ON JULY 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V216000 on NHTSA.gov
Exterior lighting, headlights, switchDec 2, 2002
ON CERTAIN PICKUP TRUCKS, THE CENTRAL TIMER MODULE (CTM) HAS AN IMPROPERLY SIZED CIRCUIT BOARD TRACE THAT COULD POTENTIALLY CAUSE THE RIGHT HEADLAMP LOW BEAM TO BECOME INOPERATIVE.
IF THE LIGHTS FAIL, A VISIBILITY PROBLEM COULD OCCUR, INCREASING THE RISK OF A VEHICLE CRASH.
DEALERS WILL REPLACE THE CTM. OWNER NOTIFICATION BEGAN DECEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 02V322000 on NHTSA.gov
Representative owner complaints
339 reports, newest first.
Electrical system, Jun 12, 2008
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. THE VEHICLE IS SHUTTING OFF WHILE DRIVING 60 MPH. AS A RESULT, THE VEHICLE BECOMES UNCONTROLLABLE AND DIFFICULT TO STEER OFF ROAD. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE DEALER STATED THAT THERE WAS A SHORT IN THE IGNITION SWITCH AND IT NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 50,000 AND FAILURE MILEAGE WAS 35,000.
Exterior lighting, May 12, 2008
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD A CLICKING SOUND AND NOTICED THE INSTRUMENT PANEL LIGHTS AND HEADLIGHTS WERE FLICKERING ON AND OFF. THE LIGHTS FLASHED IN 2 TO 5 MINUTE INTERVALS. THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS OPERATED. HE TOOK THE VEHICLE TO THE DEALER AND A TECHNICIAN STATED THAT THE CENTRAL TIMER MODULE NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V322000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH); THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 87,100 AND CURRENT MILEAGE WAS 87,224. UPDATED 06/03/2008 THE DEALER REPLACED THE TIME AND ALARM MODULE. UPDATED
Steering, Suspension, May 5, 2008
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE ATTEMPTING TO MAKE A RIGHT TURN AT 30 MPH, THE VEHICLE VEERED TO THE RIGHT. THE CONTACT EXPERIENCED DIFFICULTY CONTROLLING THE VEHICLE, BUT WAS ABLE TO DRIVE TO HIS RESIDENCE. HE TOOK THE VEHICLE TO A REPAIR SHOP THE FOLLOWING DAY AND THEY REPAIRED THE VEHICLE AT THE COST OF $357.64. THE FAILURE MILEAGE WAS 41,725. UPDATED 5/20/08 *CN UPDATED 05/20/08
Suspension, Apr 18, 2008
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. WHEN THE CONTACT TOOK HER VEHICLE TO HER LOCAL MECHANIC FOR AN ALIGNMENT, THE MECHANIC DISCOVERED THAT THE UPPER BALL JOINTS ON THE PASSENGER SIDE CAUSED THE FAILURE. THE CONTACT WAS ALSO INFORMED OF A POSSIBLE RECALL ON HER YEAR, MAKE, AND MODEL VEHICLE. THE DEALER STATED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE FAILURE AND CURRENT MILEAGES WERE 83,000. UPDATED 05/08/08. *LJ UPDATED 05/09/08
Air bags, Apr 4, 2008, crash
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE DRIVING 35 MPH DOWNHILL ON A WET ROAD, THE VEHICLE REAR ENDED ANOTHER VEHICLE. THE IMPACT WAS 40 MPH INTO A SKID. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT'S KNEES WERE SLAMMED INTO THE CONSOLE AND WERE SORE. SIX VEHICLES WERE INVOLVED IN THE CHAIN REACTION CRASH. THE CONTACT'S VEHICLE SUSTAINED EXTENSIVE FRONT END DAMAGE. POLICE REPORT NUMBER 08041580 WAS FILED. THE DEALER INFORMATION WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 78,000.
Suspension, Mar 18, 2008
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT NOTICED THAT HER TIRES WERE WEARING UNEVENLY. SHE TOOK THE VEHICLE TO A MECHANIC AND WAS INFORMED THAT THE UPPER CONTROL ARMS AND BALL JOINTS NEEDED TO BE REPLACED. SHE HAD THEM REPLACED. TWO YEARS AFTER THE REPLACEMENT, THE CONTACT FELT THE VEHICLE PULLING TO ONE SIDE. SHE TOOK THE VEHICLE BACK TO THE MECHANIC AND WAS INFORMED THAT THE UPPER CONTROL ARMS AND BALL JOINTS NEEDED TO BE REPLACED AGAIN. SHE HAS NOT GOTTEN THEM REPLACED AND BELIEVES THERE TO BE A MANUFACTURER DEFECT BECAUSE BALL JOINTS LAST 100,000 MILES OR MORE. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 110,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 4/2/08 *CN UPDATED 04/02/08 *TR
Exterior lighting, Jan 31, 2008
FRIDAY JANUARY 25,2008 I EXPERIENCED LOSS OF HEADLIGHTS, ELECTRIC DOORLOCKS, INTERIOR LIGHTING, FOG LIGHTS, HAD TO USE MY EMERGENCY FLASHERS TO DRIVE HOME FROM WORK AFTER TAKING THE VEHICLE TO MY REPAIR SHOP IT TURNS OUT IT WAS THE CENTRAL TIMING MODULE, I ALSO FOUND A RECALL FROM THE NHTSA DATED DECEMBER 2-2002 FOR THE 2003 DURANGO AND DAKOTA, I WAS NEVER NOTIFIED OF THIS RECALL, I HAD MY VEHICLE FIXED JANUARY 31,2007 THE CENTRAL TIMER MODULE WAS REPLACED AND THE COMPONENTS ARE ALL FINE. I AM WRITING AND SENDING COPIES OF MY BILLS & RECALL NOTICE TO THE CHRYSLER CUSTOMER CENTER TO BE REIMBURSED MY $265.00 FOR THE PART . IF ANYONE NEEDS THE NUMBER GO TO THE NHTSA.DOT.GOV WEB AND ENTER CAMPAIGN #02V322000. *TR
Electrical system, Jan 21, 2008
THE CENTRAL TIMER MODULE ON 2003 DODGE DURANGOS IS BAD AND HAS BEEN RECALLED, BUT MY 2003 DODGE DURANGO WAS NOT INCLUDED IN THE RECALL SOMEHOW. MY CENTRAL TIMER MODULE IS BAD AND MY DRIVER SIDE HEADLIGHT DOESN'T WORK. I WOULD LIKE MY VEHICLE TO BE INCLUDED IN THE RECALL SINCE IT HAS THE EXACT PROBLEM SYMPTOM AND SOLUTION, AND IS JUST AS DANGEROUS AS OTHER DURANGO'S THAT ARE INCLUDED IN THE RECALL. *TR
Fuel system, Gasoline, Dec 28, 2007
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT TOOK HER VEHICLE TO THE SHOP BECAUSE THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE MECHANIC NOTICED THAT FUEL WAS LEAKING ONTO THE EXHAUST, WHICH COULD RESULT IN A FIRE. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. HOWEVER, THEY STATED THAT THERE WAS A RECALL FOR THE 2004-2005 MODELS. THE FAILURE AND CURRENT MILEAGES WERE 60,000.
Latches/locks/linkages, Dec 22, 2007
INTERMITTENT LOCKING/UNLOCKING OF DOORS WITHOUT ACTIVATING THE POWER DOOR LOCK SWITCH. *TR
Engine and engine cooling, Power train, Equipment, Dec 17, 2007
MY 2003 DODGE DURANGO SXT- HAD THIS SINCE 2003 BOUGHT BRAND NEW AND I TAKE IT TO DEALERSHIP FOR OIL CHANGE, TIRE CHECK ETC . FOLLOW THE MAINTANANCE GUIDE ON WHAT SHOULD BE CHECK OUT , NOW TRUCK AT A ( STOP LIGHT ) IT WANTS TO STALL, I WAS DOING 35 ON ON THE STREET I LIVE ON AND MY TRUCK CUTS OFF NO WARNING, CUTS LIGHT AND ALL WENT OUT ON ME, AN POLICE CAR WAS INFRONT OF ME ACROSS THE ROAD FACING AT ME AND AS SOON AS THE LIGHT WENT GREEN HE PULLS ME OVER AND TELL FOR MY SAFETY YOU NEED TO CHECK YOUR POWER SUPPLY I SAID THANK YOU. THE NEXT MORNING I BRING MY TRUCK DODGE DEALER SHIP ONE OF THE GUYS SEEMS LIKE HE WAS TRYING TO RUSH MY OFF STATING THAT THEY WERE TOO BUSY , SO I BRING IT BACK THE NEXT DAY THEY CHECK IT OUT AND COULD NOT FIND NOTHING WRONG I EVEN PAID ( $85.00 ) I THINK THERE SOMETHING WRONG WITH MY ELECTRIC SYSTEM . NOW WHEN I AM ON THE ROAD IT TRIES TO STALL , AND THE RPM GO UP 3.5 AND BACK DOWN TO 0.5 WENT TO AUTO ZONE THE GUY THERE GUY GAVE ME SOME AFTER READING WHEN MY TRUCK LIGHT CAME BACK ON THE CODES WERE GENERAL EVAP SYSTEM FAILURE , AND P0441-EVAP PURGE SYSTEM PERFORMANCE ,P0068-MANIFOLD PRESSURE/THROTTLE POSITION CORRELATION ,P0123-THROTTLE POSITION SENSOR #1 HIGH , SYSTEM ,P2074-MANIFOLD PRESSURE/THROTTLE POSITION CORRELATION - HIGH FLOW/VACUUM LEAK, P0700-TRANSMISSION CONTROL SYSTEM ,P0440-GENERAL EVAP SYSTEM FAILURE , NOW EVERY TIME I DRIVE IT HAS A LOT OF HESITATION THEN POWER IN ALL DROP THEN MY BATTERY LIGHT COME ON ON THE DASH AND THE CHECK ENGINE LIGHT BY THE TIME I GET CHECK OUT NO FREE TO CHECK MY PROBLEM I WAS GOING TO REPORT TO DODGE COMPANY I NEVER HAD A PROBLEM NOW WHATEVER IT IS CAUSING ME TO LOSE POWER I WAS ON HIGH WAS 264 WITH A LOTS OR CAR AND MY TRUCK CUTS OFF I COULD NOT DO ANYTHING NO WARNING LIGHT THEN A POLICE CAR CAME BEHIND ME AND HELP ME OFF THE ROAD. SAID TO THE OFFICER THAT I GOT IT CHECK OUT AND NOW I AM STUCK OUT HERE WITH NOTHING WORKING I NEED SOME TO CHECK THIS OUT. *TR
Exterior lighting, Dec 11, 2007
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. THE HEADLIGHTS FLASHED ON AND OFF INTERMITTENTLY AND THE INTERIOR LIGHTS FLICKERED ON AND OFF IN THE PASSENGER COMPARTMENT. THE DEALER STATED THAT THE SENSOR TIMER MODULE MALFUNCTIONED. NO REPAIRS WERE MADE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V322000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE FAILURE MILEAGE WAS 67,780 AND CURRENT MILEAGE WAS 67,802.
Tires, Nov 5, 2007
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. THE VEHICLE HAS GOODYEAR WRANGLER RTF, SIZE P26570R16 TIRES. DURING A ROUTINE INSPECTION, THE CONTACT NOTICED THAT THE AIR PRESSURE WAS EXTREMELY LOW AT 32 PSI. SHE ALSO NOTICED DARK CIRCLES AROUND THE TIRES WHERE THE TREAD WAS SEPARATING AND THE SIDEWALL WAS SPLITTING. SHE HAD THE TIRES INSPECTED AND WAS INFORMED THAT BECAUSE THE TIRES WERE FOUR YEARS OLD, THE TREAD LIFE EXPIRED AND THE TIRES WOULD NOT PERFORM PROPERLY. THE CURRENT AND FAILURE MILEAGES WERE 63,000.
Visibility, Nov 4, 2007
2003 DODGE DURANGO AND 2003 DODGE CARAVAN. BOTH VEHICLES HAVE BLOWER FAN SPEED RESISTORS THAT ARE BURNT OUT. THE VEHICLES HAVE NO HEAT TO CLEAR WINDSHIELDS OF FROST FOGGING OR ICE. I ASKED DODGE WORLD IN CLIFTON PARK NEW YORK IF THERE WAS ANY RECALLS AND THEY STATED NO. TOO REPAIR THESE VEHICLES THE ENTIRE DASH AND AIR BAG SYSTEM HAS TO BE REMOVED. THESE CONDITIONS ARE EXTREMELY DANGEROUS. *JB
Engine and engine cooling, Oct 25, 2007
I HAVE A 2003 DODGE DURANGO. THE VEHICLE HAS BEEN IN TO THE SERVICE DEPARTMENT OF MY LOCAL DODGE / JEEP DEALER DUE TO A AN ENGINE LIGHT COMING ON. THEY HAVE BEEN UNABLE TO FIND OUT WHAT IS WRONG WITH THE VEHICLE. *TR
Engine and engine cooling, Oct 1, 2007
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE IDLING, THE ENGINE WOULD STALL AND THE VEHICLE WOULD JERK AND SURGE FORWARD AT LOW SPEEDS. OCCASIONALLY, THE VEHICLE WOULD SHUT OFF AND THEN RESTART MINUTES LATER WHILE IDLING. THE CONTACT NOTICED THAT THE CHECK ENGINE LIGHT WOULD ILLUMINATE DURING THE FAILURES. HE TOOK THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS AND THEY REPLACED THE NVLD PUMP VACUUM CANISTER, THE CAM SENSORY, AND THE SPLIT HOSE SOLENOID CANISTER. THE CHECK ENGINE REMAINS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS 27,711 AND CURRENT MILEAGE WAS 42,000.
Engine and engine cooling, Aug 28, 2007
MY DAUGHTER WAS DRIVING MY DODGE DURANGO WHEN POWER WAS LOST. SHE WAS BARELY ABLE TO GET IT TO THE SIDE OF THE ROAD. SHE CALLED ME VERY UPSET AS SHE HAD JUST STARTED DRIVING ONLY ABOUT ONE YEAR BEFORE THIS HAPPENED. I HAD HER SIT WITH THE TRUCK AND TRY TO START IT AGAIN. SHE WAS ABLE TO GET IT STARTED AND MOVED ABOUT 20 FEET TO A MORE SECURE AREA ALONG THE ROAD. SHE WAS ON A VERY BUSY ROAD, A1A IN INDIALANTIC, FLORIDA. NEEDLESS TO SAY SHE WAS VERY UPSET AND AFRAID. MY YOUNGEST DAUGHTER WAS WITH HER AT THE TIME AND SHE WAS VERY UPSET AS WELL. BOTH COULD HAVE BEEN INJURED WHEN THE TRUCK LOST POWER. *TR
Engine and engine cooling, Aug 22, 2007
WE BOUGHT A 2003 DODGE DURANGO ON JUNE 26, 2007. ON AUGUST 8, 2007 ALL OF A SUDDEN, WITH NO WARNING IT STARTED SOUNDING FUNNY, LIKE A DIESEL, A FEW MINUTES LATER THE OIL PRESSURE DROPPED TO ZERO AND JUST A FEW SECONDS AFTER THAT THE ENGINE LOCKED UP. WE WERE ON THE INTERSTATE ABUT 50 MILES FROM HOME WITH 2 CHILDREN. LUCKILY WE GOT A RIDE HOME AND HAD THE VEHICLE TOWED LATER ON THAT NIGHT. THE VEHICLE WAS UNDER A 7 YR./70,000 MILE WARRANTY, BUT DODGE DOESN'T WANT TO HONOR IT. WE HAD THE VEHICLE BARELY OVER A MONTH WHEN THIS HAPPENED. I HAD JUST GOTTEN IT REGISTERED AND TAGGED 5 DAYS BEFORE IT HAPPENED AND MADE THE FIRST PAYMENT 7 DAYS BEFORE IT HAPPENED. NOW WE DON'T KNOW WHAT TO DO. I HAVE READ HUNDREDS OF OTHER REPORTS EXACTLY LIKE OUR SITUATION. PLEASE DO SOMETHING AND MAKE DODGE ACKNOWLEDGE THAT THERE IS A HUGE PROBLEM WITH THEIR ENGINES!!! *TR
Visibility, Aug 20, 2007
ON 4/2/07, I HAD THE DRIVER SIDE WINDOW REGULATOR REPLACED. IT BROKE WHILE DRIVING DOWN THE ROAD, NOT IN USE AT THE TIME. ON 4/28/07 IT WAS REPLACED AGAIN. ON 7/7/07 IT WAS REPLACED AGAIN. ON 7/23/07 IT WAS REPLACED AGAIN. ON 8/20/07 IT BROKE AGAIN. THIS IS AN OEM PART, NOT AN AFTER MARKET. I'VE SPOKEN WITH SEVERAL MECHANICS WHO SAID THIS IS DEFINITELY A DODGE ISSUE. WHAT DO I DO? *TR
Exterior lighting, Aug 15, 2007
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE HEADLIGHTS WOULD SHINE OFF AND ON WHILE DRIVING AT NIGHT. THE FAILURE CAUSED HIM TO LOSE VISIBILITY BECAUSE NO STREET LIGHTS WERE PRESENT. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA RECALL NUMBER 02V322000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 69,800. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR
Tires, Aug 5, 2007
TREAD AND WALL SEPARATION ON WRANGLER RTS APROX. 1.5 INCHES FROM TREAD TOP WITH 3/4 TREAD STILL LEFT. COULD SEE PERFECT RING AROUND THE WALL WERE IT WAS SEPARATING AND LEAKING AIR. THEY HAVE BEEN REPLACE WITH AN ARGUMENT FROM SEARS BUT WAS REPLACED WITH SAME STYLE AND HAD TO PAY DIFFERENCE IN TREAD WEAR. I AM NOW HAVING TROUBLE WITH THESE WITH ONLY 15000 MILE ON THEM. 1 HAS ALREADY SHREDED ON 495 DOING 65 MPH. *JB
Tires, Aug 4, 2007
I HAVE A 2003 DODGE DURANGO. IN DEC. 2006 THE ORIGINAL TIRES WALLS STARTED TO SEPARATE FROM THE TREAD TO THE POINT THAT IT WAS A COMPLETE RING AROUND THE TIRE SHOWING THE TREADS. I HAD TO PAY THE DIFFERENCE OF TREAD WEAR TO REPLACE THE TIRES AFTER ARGUING WITH A GOODYEAR DEALER. ON AUG. 3 2007, I WAS RIDING ON 495 DOING THE 65 MILE SPEED LIMIT WHEN THE TIRE STARTED TO BUBBLE, SMOKE AND THEN PROCEED TO SHRED. I TOOK THE VEHICLE TO A GOODYEAR DEALER WHO STARTED TO REFUSE TO REPLACE THE TIRE AT THEIR COST BECAUSE HE SAID THE REPLACEMENT TIRE WAS REPLACED WITH THE SAME RECALLED/DEFECTIVE TIRE. I NOW HAVE 5 TIRES THAT ARE STARTING TO HAVE LITTLE BLISTERS ALL OVER THE WALL OF THE TIRES. I AM IN NO POSITION TO PAY TO REPLACE THESE TIRES WITH ANOTHER KIND OR BRAND. I WANT THESE TIRES REPLACED WITH SOMETHING THAT IS NOT GOING TO KILL US ONE DAY. OR GIVE ME THE MONEY TO BUY A DIFFERENT BRAND. *JB
Suspension, Tires, Jul 29, 2007
I HEAR A POPPING/GRINDING NOISE IN THE FRONT END OF MY 2003 DODGE DURANGO. I HAVE TAKEN IT TO THE SHOP UNDER WARRANTY 3 TIMES. TWICE THEY HAVE REPLACED PARTS BUT IT HAS NOT FIXED THE PROBLEM. THE TIRES ARE WEARING OUT ON THE OUTSIDE OF THE TIRE. THE BALL JOINTS APPEAR TO BE GOING BAD. *JB
Suspension, Jun 26, 2007
I AM CURRENTLY EXPERIENCING A THUMPING OR THROTTLE ON THE VEHICLE WHEN I STEP ON THE BRAKES. IT OCCURS IN THE FRONT OF THE VEHICLE ON DRIVER'S SIDE. I HAVE HAD THE BRAKES REPLACED , BUT THIS NOISE STILL OCCURS. I HAVE BEEN ADVISED BY R&S STRAUSS MECHANIC THAT IT APPEARED TO BE THE BALL JOINT/ARM. HE HAS ENCOUNTERED MANY DURANGOS EXPERIENCING THIS PROBLEM AND ADVISED TO SEEK DEALER FOR REPAIRS SINCE HE WA S AWARE OF THE ACCIDENTS THAT HAVE OCCURRED. WANTED TO NOTIFY YOUR OFFICE AND OTHER DRIVERS IF EXPERIENCING SIMILAR PROBLEMS. IT APPEARED THAT THIS DEFECT NEEDED TO BE RECALLED.*AK
Engine and engine cooling, Jun 26, 2007
THE COOLING AND HEATING SYSTEM IN THE REAR OF THE VEHICLE HAS GIVEN WAY. ONLY THE FRONT OF THE VEHICLE HAS A/C WORKING. WILL TAKE VEHICLE TO DEALER TO ADDRESS PROBLEM. *AK