2007 Dodge Durango
Problems, recalls and owner-reported issues
Fuel system is the leading concern among 275 owner complaints filed for this model year. This is the 13th highest complaint count among 25 Durango model years with reports.
Of the 2007 reports, 15 involved a crash and 2 involved a fire. 29 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Campaign 15V313000 on NHTSA.gov
SteeringOct 11, 2006
ON CERTAIN VEHICLES, THE RIGHT FRONT STEERING KNUCKLE MAY HAVE BEEN IMPROPERLY MANUFACTURED. BECAUSE OF A BROKEN COOLING LINE, PARTS CAST IN TOOL CAVITY #63 ON JULY 18 AND JULY 19, 2006, MAY HAVE A COLD SHUT CONDITION AND COULD FRACTURE.
THIS COULD CAUSE A LOSS OF STEERING CONTROL AND RESULT IN A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE RECALLED VEHICLES TO IDENTIFY THE DEFECTIVE PARTS AND REPLACE IF THEY ARE WITHIN THAT LOT. THE RECALL BEGAN ON NOVEMBER 8, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V386000 on NHTSA.gov
Power train, automatic transmissionSep 7, 2006
ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE SOFTWARE PROGRAMMED INTO THE POWERTRAIN CONTROL MODULE CAN CAUSE A MOMENTARY LOCK UP OF THE DRIVE WHEELS IF THE VEHICLE IS TRAVELING OVER 40 MPH AND THE OPERATOR SHIFTS FROM DRIVE TO NEUTRAL AND BACK TO DRIVE.
IF THE DRIVE WHEELS LOCKED UP, LOSS OF VEHICLE CONTROL COULD OCCUR INCREASING THE RISK OF A CRASH.
DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 2, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V341000 on NHTSA.gov
Representative owner complaints
275 reports, newest first.
Fuel system, Gasoline, Nov 30, 2010
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
Fuel system, Gasoline, Nov 29, 2010
TL*THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT STATED THAT WHILE FILLING HER TANK, THE FUEL SPILLED BACK OUT ONTO THE GROUND. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000. THE VIN WAS UNAVAILABLE.
Fuel system, Gasoline, Nov 19, 2010
TL*THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT STATED THAT WHEN FUEL WAS ADDED TO THE VEHICLE IT SPILLED OUT OF THE FUEL TANK. THE DEALER INSPECTED THE VEHICLE AND WHEN THEY ADDED FUEL TO THE VEHICLE THE IDENTICAL FAILURE RECURRED AND SPRAYED FROM THE FILLER TUBE ONCE THE TANK WAS FULL. THE DEALER STATED THAT THE FUEL TANK WAS NEITHER UNDER WARRANTY OR RECALL. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 66000.
Electrical system, Exterior lighting, Equipment, Nov 15, 2010
2007 DODGE DURANGO LIMITED, I'M HAVING A ISSUE WITH THE BLINKERS. WHEN YOU TURN ON TO GO LEFT THE BLINKER BLINKS RIGHT. TO GO RIGHT IT GOES LEFT OR COMPLETELY STOPS WORKING PERIOD. I'VE BEEN TOLD THAT IT COULD POSSIBLY BE THE MULTI FUNCTION SWITCH. I TOOK IT TO THE DODGE DEALERSHIP BUT AT THE MOMENT THE PROBLEM DIDN'T EXIST. THEREFORE COULDN'T FIX THE PROBLEM. THIS IS DANGEROUS NOT TO MENTION YOU GET MANY TICKED OFF DRIVERS THAT DON'T UNDERSTAND WHAT YOUR DOING. IT MAKES ME NERVOUS TO DRIVE OR COME UP TO INTERSECTIONS. I HAVE TO VERY CAREFUL AND MAKE SURE THE BLINKER IS BLINKING THE RIGHT WAY SO I DON'T CAUSE AN ACCIDENT. I DON'T UNDERSTAND WHAT THE PROBLEM IS OR WHY I CAN MONTHS WITH OUT AN ISSUE AND A DAY OR TWO WITH PROBLEMS. *TR
Steering, Equipment, Nov 15, 2010
2007 DODGE DURANGO LIMITED, WE TOOK THE CAR TO GET AN ALIGNMENT DONE IN SEPT. 2010 AT DODGE OF BLAINE IN MN. THEY SAID THE LEFT TIE ROD WAS LOOSE DURING THE PRE INSPECTION. WE HAD IT FIXED. LESS THEN 2 MONTHS LATER THE LEFT TIE ROD COMPLETELY BROKE AND DETACHED FROM THE TIRE. I WAS DRIVING AT THE TIME WITH KIDS IN THE CAR. I'VE BEEN TOLD BY THE DODGE DEALERSHIP THAT THIS IS A PROBLEM THAT THEY SEE A LOT OF AND DODGE NEEDS TO DO SOMETHING ABOUT BUT HAS NOT YET. IS DODGE WAITING FOR A DEATH LAWSUIT BEFORE THEY DO A RECALL ON THIS. THIS COULD BE A VERY DEADLY PROBLEM. *TR
Tires, Wheels, Nov 9, 2010
VALVE STEM ON WHEEL CORRODED AND THREADED PORTION BROKE OFF WHEN REMOVING PROTECTIVE CAP. INNER SPRING-VALVE THEN CAME OUT AND ENTIRE TIRE DEFLATED. 1 OF THE OTHER 3 ALSO LOOKS CORRODED. *TR
Fuel system, Gasoline, Nov 8, 2010
GAS SPEWS BACK OUT OF THE FILLER NECK WHEN FULL ALL OVER THE SIDE OF THE VEHICLE, THE UNAWARE PERSON FILLING, AND THE GROUND, CAUSING AN ENVIRONMENTAL AND FIRE HAZARD. *TR
Fuel system, Gasoline, Oct 28, 2010
WHEN YOU FILL UP THE GAS TANK AND THE NOZZLE SHUTS OFF, GAS SHOOTS BACK OUT OF THE FILL TUBE CONNECTED TO THE TANK. *TR
Exterior lighting, Oct 27, 2010
TL* THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT WAS DRIVING 5 MPH AND ATTEMPTING A LEFT TURN WHEN THE LEFT TURN SIGNAL SWITCH WAS ENGAGED. THE CONTACT STATED THAT THE LEFT TURN SIGNAL WOULD ACTIVATE MOMENTARILY BEFORE FAILING AND THE RIGHT TURN SIGNAL WOULD INDEPENDENTLY ACTIVATE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS ADVISED BY THE MANUFACTURER TO CONTACT THE DEALER FOR REPAIRS. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000.
Tires, Oct 19, 2010
2007 DODGE DURANGO. ALL 4 VALVE STEMS, METAL IS CORRODED. ONE VALVE STEM BROKEN OFF AT THE THREADS WHEN FILLING TIRE WITH AIR. TIRE DEALER SAYS THEY KNOW OF ISSUES WITH CORRODING ON VALVE STEMS WITH TPMS BUT DOESN'T SEEM TO BE COVERED UNDER WARRANTY OR RECALL/TSB... I CANNOT PUT AIR IN ONE TIRE. *TR
Tires, Sep 13, 2010
2007 DODGE DURANGO (APPROX 42K) EQUIPPED WITH TPMS TIRE PRESSURE MONITORING SYSTEM. ALL 4 VALVE STEMS, METAL IS CORRODED. ONE VALVE STEM BROKEN OFF AT THE THREADS WHEN FILLING TIRE WITH AIR. DEALER SAYS THEY KNOW OF ISSUES WITH CORRODING ON VALVE STEMS WITH TPMS BUT IS NOT COVERED UNDER WARRANTY OR RECALL. I CONSIDER THIS A SAFETY ISSUE. I CANNOT PUT AIR IN ONE TIRE. THIS COULD ALSO BE LEAKING AND WILL CAUSE TIRE TO BE FLAT OR BLOW OUT. REPLACEMENT OF TPMS UNIT IN ORDER TO FIX ALL 4 OR GO TO NORMAL VALVE STEMS WITH NO TPMS. *TR
Fuel system, Gasoline, Aug 6, 2010
WHEN FUELING, THE VEHICLE OVERFLOWS, THE GAS PUMP WON'T SHUT OFF AND GAS SPEWS FROM THE FILLER NECK. HAPPENS ALMOST ALL THE TIME WHEN FILLING THE FUEL TANK FULL. COULD BE A FIRE HAZARD AND ALSO BAD FOR THE PAINT. *TR
Steering, Jun 27, 2010
THE VEHICLE WAS OPERATING AT HIGHWAY SPEED WHEN THE RIGHT FRONT TIE ROD BROKE AT THE KNUCKLE. THERE WAS NO WARNING, ABNORMAL TIRE WEAR OR DAMAGE PRIOR TO THE FAILURE. THE VEHICLE WAS ON A EIGHT LANE HIGHWAY AND WAS ABLE TO GET OFF THE ROAD WITH OUT A CRASH. THE WHEEL SUSTAINED SUBSTANTIAL DAMAGE FROM THE LOOSE TIE ROD END. *TR
Fuel system, Gasoline, Jun 9, 2010
I HAVE A 2007 DODGE DURANGO. THE LAST THREE TIMES I PUT GAS (AT TWO DIFFERENT GAS STATIONS) THE GAS SPRAYED BACK OUT WITH LOTS OF FORCE. THE LAST TIME, I DID NOT EVEN FILL THE TANK COMPLETELY AND STILL THE GAS SPILLED OUT. AT FIRST I THOUGHT IT WAS THE GAS PUMP, BUT IT HAS OCCURRED AT TWO DIFFERENT GAS STATIONS. THE EMPLOYEE AT THE GAS STATION INDICATED THAT THEY SEEN THE SAME PROBLEM WITH OTHER DODGE DURANGO. I AM VERY CONCERN BECAUSE OF THE DANGER THIS SITUATION REPRESENT. CAN ANYONE PLEASE HELP? *TR
Fuel system, Gasoline, Jun 7, 2010
1. I NOTICED THE PAST FEW TIMES I FILLED UP, GAS WOULD SPEW UNDER PRESSURE ONCE I TOOK OUT THE GASOLINE HOSE. I THOUGHT IT WAS THE GAS STATION , BUT IT DOES IT AT ALL STATIONS. 2. IT DOES THIS EVERY TIME I FILL UP THE VEHICLE WITH GASOLINE. GASOLINE COMES OUT UNDER PRESSURE AND I THINK ITS A FIRE HAZARD. 3. WELL, I CANT FILL UP MY CAR BECAUSE OF THE PROBLEM. I LOOKED INTO IT AND NOTICE THERE WAS A RECALL ON 2005 DODGE DURANGO. I TOOK MY 2007 DODGE DURANGO TO DEALER AND TOLD THEM ABOUT THE ISSUE. I WAS REFERRED TO CHRYSLER CORPORATE , WHERE THEY TOLD ME I WOULD HAVE TO PAY A 100 DOLLAR COPAY SINCE THERE IS NO RECALL ON MY MODEL YEAR AND MY CAR IS OUT OF WARRANTY. I FEEL DODGE DID NOT CORRECT THE ISSUE WITH THE RECALL AND I SHOULD NOT HAVE TO PAY FOR A CLEARLY DEFECTIVE PRODUCT THAT HAS ALREADY BEEN PREVIOUSLY RECALLED ON OTHER MODEL YEARS. *TR
Engine and engine cooling, May 24, 2010
I HAVE A 2007 DODGE DURANGO HEMI LIMITED AND MY WIFE WAS DRIVING IT ON THE TURNPIKE EXPRESSWAY TOWARD SOUTH AT 55 MPH WHEN SUDDENLY THE ENGINE STALLS OUT WITHOUT ANY WARNING, SHE LOST COMPLETE CONTROL OVER THE CAR, THE BRAKES AND THE STEERING DID NOT WORK, SHE HAD TO MANEUVER THE CAR AND THANKS HER EXPERTISE AND NO CAR IN HER WAY, SHE CAN STOPPED IT PUTTING THE TRANSMISSION IN "PARK", WAS THE ONLY WAY TO STOP THAT DEADLY SITUATION. MY DAUGHTER WAS INSIDE THE CAR SO TERRIFIED. I TOOK IT BACK TOWED TO THE DEALER AND JUST LIKE MOST OTHERS WITH THIS PROBLEM THEY COULDN'T FIND ANYTHING. THEY ARE TRYING TO GET ME TO PAY THEM FIRST TO PUT A BATTERY AND ANOTHER SENSOR TO SEE WHAT HAPPENED OR WHAT IS THE PROBLEM, THEY DON'T KNOW. THIS CAR ALMOST KILLS MY FAMILY AND/OR SOMEONE ELSE AND POTAMKIN PLANET DODGE AT DORAL AND DODGE DOESN'T RESPONSE. I AM GOING TO GET LEGAL HELP FOR THIS MATTER. *TR
Fuel system, Gasoline, May 13, 2010
MY 2007 DODGE DURANGO SPILLS GAS OUT OF THE FILLER NECK EVERY TIME I FILL UP WITH GAS. *TR
Fuel system, Gasoline, Apr 25, 2010
EVERY TIME I FILL UP THE GAS TANK THINKING THE PUMP WILL STOP ON ITS OWN, IT DOES NOT. GAS FLIES OUT OF THE TANK DOWN THE SIDE AND ALL OVER THE GROUND. NO WAY TO STOP THIS, NO MATER HOW FAST U FILL UP IT STILL DOES THIS. THIS IS DANGEROUS SINCE THEIR IS A STOP IN THE TANK FOR THIS PURPOSE SO IF YOUR IN A ACCIDENT FUEL DOES NOT SPILL. *TR
Structure, Apr 23, 2010
I HAVE A DODGE DURANGO 2007. THE FRONT PASSENGER AND DRIVER SIDE DOORS SWING BACK WHEN YOU OPEN THE DOORS. MY FIANCE WAS GETTING OUT OF THE TRUCK AND THE DOOR SLAMMED BACK CLOSED ON HIS MIDDLE THREE FINGERS PIERCING HIS MIDDLE FINGER CAUSE HIM TO GET AND STITCH ON THE FRONT SIDE AND THE BACK SIDE OF HIS FINGER. I WAS GETTING OUT OF THE DRIVER SIDE AND THE DOOR SWUNG BACK CLOSE ON MY ANKLE! I HAVE CHILDREN AND I AM FEARFUL THEY WILL GET HURT. *TR
Tires, Apr 20, 2010
TL* THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT STATED THE TIRE PRESSURE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FRONT AND REAR PASSENGER SIDE VALVE STEMS WERE REPLACED ON THE VEHICLE PREVIOUSLY AND WOULD NEED TO BE REPLACED AGAIN TO CORRECT THE FAILURE. THE DEALER CONFIRMED THERE WERE ISSUES WITH THE VALVE STEMS HOWEVER, WOULD NOT BE COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 58,342.
Engine and engine cooling, Apr 11, 2010
I HAVE A 2007 DODGE DURANGO LIMITED THAT I PURCHASED NEW 07/28/07FROM KARI DODGE CHRYSLER JEEP, 1177 US HWY 2 E, KALISPELL, MT 59901. IT IS STILL UNDER WARRANTY; THIS WILL EXPIRE 07/28/10. SINCE ABOUT MARCH 1ST, 2010 IT HAS BEEN STALLING AND LUNGING AT LOW SPEEDS; WHICH MY HUSBAND AND I THOUGHT WAS CONDENSATION IN THE GAS LINE, BUT IT FINALLY DIED ON THE ONCOMING LANE OF TRAFFIC 03/16/10. SO I CALL KARI DODGE 03/17/10 AND REPORTED THE PROBLEM. I BROUGHT IT INTO KARI DODGE 03/18/10 AND THEY CLAIM THE FIXED THE PROBLEM, SO I PICKED IT UP AND DROVE IT THROUGH THE WEEKEND. ON 03/22/10 I CALLED KARI AGAIN AND REPORTED TO THEM THE DURANGO IS STILL STALLING/HESITATING/LUNGING. I BROUGHT IT IN AGAIN 03/23/10 AND BY THE TIME I GOT TO WORK AND KARI 17 MILES LATER I WAS JUST SHAKING AND SICK TO MY STOMACH. SO FAR THE DURANGO HAS BEEN IN AND OUT OF KARI DODGE THREE TIMES AND WILL GO IN AGAIN 04/12/10. EACH TIME THEY CALL ME THEY SAY IT'S READY. I PICK IT UP AND CONTINUES TO STALL AND LUNGE. THEY CLAIM SEVERAL PEOPLE HAVE DRIVEN IT AND EVEN THEIR SERVICE MANGER, MIKE, COULD NOT GET THE DURANGO TO DO WHAT WE SAY IT'S DOING. MY HUSBAND AND I HAVE ONCE AGAIN DRIVEN THE DURANGO ALL WEEKEND AFTER KARI DODGE HAS SAID IT IS READY AND IS TOTALLY UNACCEPTABLE. WE HAD A FRIEND DRIVE IT TODAY AND IT DID THE VERY SAME THING WE ARE SAYING IT DOES. THE DURANGO HAS A MAJOR PROBLEM. I'M SCARED TO DRIVE IT. WE (MY HUSBAND AND I )COULD BE IN A VERY SERIOUS ACCIDENT OR BE REAR ENDED. I HAVE A CASE NUMBER STARTED WITH CHRYSLER CUSTOMER ASSISTANCE CENTER #[XXX] AND I HAVE ALSO LOGGED A COMPLAINT WITH THE FTC -REF#[XXX]. I HAVE KEPT A PRETTY GOOD JOURNAL THIS PAST MONTH IN REGARDS TO KARI DODGE AND MY DURANGO. THEY CAN'T SEEM TO FIX THE PROBLEM. KARI DODGE ALWAYS ASKS ME IT THE CHECK ENGINE LIGHT COMES ON----IT DOES NOT. KARI DODGE ALSO ALWAYS ASKS ME IF I WARM IT UP EVERY MORNING- I ALWAYS DO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel system, Gasoline, Mar 28, 2010
GAS SPRAYS OUT OF FILLER TUBE 3 TO 5 FEET AFTER THE GAS PUMP SHUTS OFF. STARTED AT ABOUT 40,000 MILES. I HAVE A 2007 DODGE DURANGO 4.7 LT, 4WD. IT HAPPENS EVERY TIME I FILL UP THE GAS TANK. THE CAR HAS ABOUT 43,000 MILES. DEALER SAYS THERE IS NO RECAL AND I HAVE TO PAY. THERE WAS A RECAL FOR THE 2005 DURANGO. *CN
Fuel system, Gasoline, Mar 18, 2010
MY 2007 DODGE DURANGO 4X4 STARTED THROWING BACK GASOLINE FROM THE FILLER TUBE. THIS STARTED OCCURRING ABOUT 4-6 WEEKS AGO AND NOW HAPPENS EVERYTIME I FILL THE TANK. DOES NOT MAKE ANY DIFFERENCE WHERE, WHEN, OR IF I HOLD THE NOZZLE OR NOT. SOMETIMES THE GAS COMES BACK WITH ENOUGH FORCE TO GET ALL OVER MY CLOTHES AND SHOES. VERY DANGEROUS SITUATION. I READ ABOUT THE SAME PROBLEM WITH '05 DURANGOS AND CALLED CHRYSLER. THEY ACTED LIKE THEY DIDN'T KNOW WHAT I WAS TALKING ABOUT AND TOLD ME TO TAKE IT TO THE DEALER. I HAVE MADE AN APPOINTMENT AT AL WEST CHRYSLER FOR MAR. 25, 2010. WHEN I EXPLAINED THE PROBLEM TO THE SERVICE WRITER, HE ALSO ACTED LIKE I WAS THE FIRST PERSON WITH THIS PROBLEM. *TR
Vehicle speed control, Mar 5, 2010, crash
HAD OWNED OUR 2007 DODGE DURANGO FOR OVER 2 MONTHS, AND HAD BEEN DRIVING IT WITH NO PROBLEMS ON SNOW, SLUSH, ETC. ON DEC 29TH, 2009, I SLOWLY PULLED INTO MY IN-LAWS' DRIVEWAY AND WAS JUST ABOUT TO COME TO A COMPLETE STOP, WHEN THE CAR SURGED FORWARD. I TOOK MY FOOT OFF THE BRAKE AND HIT BRAKES AGAIN, THOUGH IT DID SLIDE INTO MY FATHER-IN-LAW'S CAR BEFORE I COULD STOP. CONSIDERING THE SLUSH, I THOUGHT PERHAPS I WAS CONFUSED IN THE COMMOTION AND MAYBE IT WAS JUST A SKID. HOWEVER, THE EXACT SAME THING HAPPENED THE NEXT DAY, AT AN INTERSECTION I WAS APPROACHING AT LESS THAN 5 MPH. RIGHT AT THE MOMENT THE CAR "SHOULD" HAVE STOPPED, IT SUDDENLY ACCELERATED, AND I HAD TO AGAIN TAKE MY FOOT OFF THE BRAKE AND THEN QUICKLY PRESS ON IT HARD SO THAT I WOULD STOP. THANKFULLY THE CAR APPROACHING FROM THE LEFT HAD NOT YET REACHED THE INTERSECTION YET. MY SISTER-IN-LAW ALSO FELT THE SURGE AND ASKED ME WHAT IT WAS. I TOLD HER THAT IT WAS WHAT HAD HAPPENED THE DAY BEFORE, BUT I DIDN'T UNDERSTAND WHAT WAS HAPPENING. THAT WAS OVER 2 MONTHS AGO AND IT HASN'T HAPPENED SINCE, AND FROM WHAT I UNDERSTAND, TAKING IT INTO THE DEALER PROBABLY WON'T DO ANY GOOD BECAUSE IT IS NOT A CONSISTENTLY OCCURRING PROBLEM AND THEY LIKELY WON'T BE ABLE TO TELL ME WHAT HAPPENED. HOWEVER, I AM STILL CONCERNED ABOUT IT, ESPECIALLY CONSIDERING THE RECENT BRAKE FAILURES/SUDDEN ACCELERATION INCIDENCES I AM HEARING ABOUT... I HAD NEVER HEARD OF IT HAPPENING TO ANYONE ELSE BEFORE. *TR
Seats, Feb 27, 2010
ON FEBRUARY 27, 2010 WE, THE OWNERS, WERE DETAILING OUR 2007 DODGE DURANGO. IN ORDER TO FULLY DETAIL THE VEHICLE WE OPTED TO REMOVE THE SEATS IN ORDER TO SHAMPOO THE CARPETS. IN REMOVING THE BOLTS BELOW THE MIDDLE SEAT WITH A RATCHET, TWO OF THE BOLT HEADS BELOW THE MIDDLE SEAT SNAPPED OFF. THIS CONCERNS ME DEEPLY THAT THE LITTLE BIT OF MAN POWER EXERTED INTO REMOVING THE BOLTS IS A FRACTION OF THE POWER EXERTED IN A VEHICLE ACCIDENT. THESE BOLTS WOULD HAVE BEEN EASILY SNAPPED OFF IN THE EVENT OF A VEHICLE ACCIDENT. THIS PROBLEM DOES NEED TO BE ADDRESSED IN SOME WAY, SHAPE OR FORM. I HAVE TWO CHILDREN WHO SIT IN THE MIDDLE SEAT OF THIS VEHICLE 100% OF THE TIME AND I SHOULD NOT HAVE TO WONDER IF, GOD FORBID A VEHICLE ACCIDENT OCCURS, THAT THE MIDDLE SEAT, OR ANY OF THE SEATS IN MY CAR FOR THAT MATTER, ARE GOING TO STAY IN PLACE BECAUSE OF THE BOLTS SECURING THEM DOWN. PLEASE ADDRESS THIS ISSUE IMMEDIATELY. *TR