2014 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 782 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Durango model years with reports.
Of the 2014 reports, 23 involved a crash and 9 involved a fire. 60 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
782 reports, newest first.
Exterior lighting, Mar 27, 2020
THE PASSENGER SIDE HEADLIGHT LENS FOGS UP WITH EXCESS MOISTURE/WATER AND DECREASES VISIBILITY. THE ONLY WAY TO TEMPORARILY FIX IT IS TO REMOVE A BULB AND LET IT DRY OUT. THIS OCCURS WHEN THE VEHICLE IS STATIONARY AND/OR IN MOTION.
Exterior lighting, Mar 27, 2020
THE REAR TAIL LIGHT LOCATED ON THE TAIL GATE OF THE DURANGO COLLECTS A LARGE AMOUNT OF WATER DURING ANY RAIN. THIS HAPPENS IF THE VEHICLE IS STATIONARY AND/OR IN MOTION. BOLTS IN THE TAILGATE HAVE TO BE REMOVED TO DRAIN THE WATER. IF THE WATER STAYS IT WILL SHORT OUT THE LIGHTS AND THEY WILL NO LONGER ILLUMINATE.
Seat belts, Mar 24, 2020
RS I AM TOLD IT WILL COST $954 ($300 LABOR - $654 IN PARTS) TO FIX BOTH SEATBELTS WHEN I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE UNDER SOME SORT OF WARRANTY/RECALL
Seats, Mar 23, 2020
MARCH 22 2020 I GOT INTO MY VEHICLE DRIVERS SIDE AND WHEN I SAT DOWN THE HEAD REST DEPLOYED AND KNOCK ME ON THE BACK OF THE HEAD.HAD NOT EVEN STARTED THE VEHICLE IT WAS PARKED IN MY DRIVE WAY. I CALLED THE LOCAL DEALER AND HE TELLS THAT THERE IS NO RECALL FOR THE HEAD REST BUT ON LINE I SEE OTHER OWNERS HAVE HAD THIS PROBLEM HAPPEN TO THEM BUT WHILE DRIVING. CRAZY! I COULD NOT IMAGINE IF THIS HAD HAPPENNED WHILE I WAS DRIVING.. MY VEHICLE ONLY HAS 47960 THIS SHOULD NOT BE HAPPENING. HE'S TELLING ME THAT THIS WILL BE OUT OFMY POCKET. HUGE SAFTEY PROBLEM AND HOPE DODGE STEPS TO THE PLATE. I HAVE BEEN A HUGE DODGE OWNER MY LAST DURANGO I OWNED FOR 19 YEARS BEFORE I BOUGHT THIS ONE.. I HOPE I HEAR FROM SOMONE SOON!!
Seat belts, Mar 12, 2020
WHEN I PURCHASED CAR 12/3/19 REAR PASSENGER SIDE SEAT BELT DID NOT RETRACT SO CHILD COULDN'T OCCUPY SEAT, THIS WAS FIXED IMMEDIATELY. THEN 8 MONTHS LATER THE RIGHT SIDE PASSENGER SEAT BELT BROKE AND WOULDN'T RETRACT AND NOW FRONT DRIVERS SEAT WON'T RETRACT AND THE DODGE DEALERSHIP SAYS THAT IT WOULD COST $600 TO FIX AND I SAID NO ITS A SAFETY ISSUE AND SHOULD BE COVERED AND VEHICLE WAS AT 92000 MILES ?? SO AS OF NOW IT IS STILL NOT REPAIRED AND I CONTACTED DODGE CORPORATE OFFICE AND THEY STILL WON'T REPAIR RIDICULOUS I TOLD THEM LAST DODGE I WILL PURCHASE , THIS IS MY 4TH DODGE SADLY PROBABLY MY LAST
Air bags, Mar 12, 2020
THE PASSENGER ACTIVE HEADREST DEPLOYED WHEN MY 14 YEAR OLD SON LEANED BACK IN THE SEAT. WE WERE IN MOTION, PULLING OUT OF A PARKING LOT.
Exterior lighting, Mar 9, 2020
WATER SEEPS INTO THE TAIL LIGHT ASSEMBLY. MUST BE DRAINED OR LIGHTS WILL SHORT OUT AND ALSO LOSS OF LED ILLUMINATION.
Air bags, Mar 4, 2020
AIR BAG LIGHT GOES ON AND OFF WHILE DRIVING. I WAS TOLD THIS VEHICLE IS NOT COVERED UNDER THE RECALL FOR 2014 DODGE DURANGO
Engine, Mar 4, 2020
THE CHECK ENGINE LIGHT KEEPS COMING ON SHOWING CODE P0430. THIS CODE SHOWS BANK 2 CATALYTIC CONVERTER. I HAD THE CATALYTIC CONVERTER CHANGED AND SHORT TIME LATER THE CODE SHOWED UP AGAIN. I TOOK IT TO THE MAINTENANCE SHOP AND THEY INFORMED ME THAT THE ENGINE VALVE SEALS ARE LEAKING OIL INTO THE COMBUSTION CHAMBER CAUSING THE CHECK ENGINE LIGHT TO COME ON. ALSO WHEN THE CHECK ENGINE LIGHT COMES ON THE VEHICLE POURS OUT BLUE SMOKE WHICH IS OIL BURNING. MANY OTHERS HAVE HAD THE SAME PROBLEM. NO RECALLS ON THIS ISSUE.
Exterior lighting, Mar 4, 2020
ON THE REAR CENTER LIGHT AKA"RACE TRACK LIGHT". THE LIGHT GETS WATER INTO IT AND BURNS OUT THE LEDS. THIS HAPPENS WHENEVER YOU DRIVE IN THE RAIN OR GET A CAR WASH. THERE IS NO RECALLS ON THIS AND MANY OTHERS HAVE THE SAME PROBLEM.
Exterior lighting, Feb 29, 2020
REAR TAIL LIGHTS ALLOW WATER INTO THE HOUSING AND BURNS OUT LED BULBS
Exterior lighting, Feb 27, 2020
WATER LEAKS INTO THE TAIL LIGHT HOUSING CAUSING IT TO POOL UP IN THE BOTTOM AND KILL THE LED'S. REALLY BAD IN THE SNOW. YOU CAN SEE WHERE THE LED'S HAVE STARTED TO DIE IN THE ATTACHED PICTURE, THE BOTTOM MOST LED'S ON THE TAILGATE.
Electrical system, Exterior lighting, Feb 26, 2020
MY 2014 DODGE DURANGE CENTER RACETRACK LIGHTING TOOK ON WATER AND CAUSE AN ELECTRICAL SMELL THROUGHOUT MY VEHICLE. I COULDN'T LOCATE THE TROUBLE AREA UNTIL THIS LIGHT BURNED OUT. AT 46,000 MILES, I FEEL THIS IS AN UNACCEPTABLE ISSUE TO BE FACING. I WASN'T AWARE OF THIS IS UNTIL RESEARCHING JUST LAST NIGHT. IF IT IS A KNOWN ISSUE, I WOULD HAVE WATCHED THE TROUBLE AREA OR BEEN PROACTIVE TO REDUCE THE POSSIBILITY OF REACHING THIS POINT WHERE IT DOESN'T WORK WITH AN ESTIMATED $1,000 TO FIX.
Engine, Feb 18, 2020
I WANTED TO ADD TO THE MOUNTING NUMBER OF NOISY LIFTER COMPLAINTS THAT ARE ON THE NHTSA WEBSITE. MY 2014 DURANGO HAD THE 100K MILE WARRANTY AND AT APPROX 96K STARTED HAVING LIFTER NOISE. DELEARSHIP WAS AWESOME (SANDY SANSING IN MILTON) WITH FIXING THE VEHICLE. NOW AT 122K MILES I AM HAVING THE ISSUE AGAIN. NOT SURE IF THEY ARE GOING TO BE AWESOME A SECOND TIME. MY COMPLAINT IS THEY ONLY REPLACED MY #2 ROCKER AND LIFTER ALONG WITH THE EXHAUST CAM. THIS IS A KNOW PROBLEM AND IT SHOULD HAVE ALL BEEN REPLACED. BUT I GET IT, YOU CANT MAKE MONEY THAT WAY. DODGE FIX YOUR PROBLEM PENTASTAR! OH YEAH DEALERSHIP PROVIDED A RENTAL AND EVERYTHING DURING MY WEEK LONG REPAIR.
Exterior lighting, Feb 17, 2020
I HAVE WATER POOLING IN BOTH SIDES OF MY RACETRACK TAIL LIGHTS WHICH IS CAUSING SECTIONS OF LIGHT TO FAIL. ON TOP OF THAT THEY HAVE GONE OUT COMPLETELY AT TIMES BUT ONE SMALL SECTION HAS NEVER COME BACK.
Exterior lighting, Feb 12, 2020
WATER IN TAIL LIGHT CAUSING LIGHTS TO NOT WORK
Exterior lighting, Feb 11, 2020
WATER POOLING IN TAIL RACER LIGHTS WHEN IT RAINS OR GOES THROUGH TOUCHLESS CAR WASHES.
Other or unspecified, Feb 10, 2020
I GET WATER IN MY TAIL LIGHTS. I GUESS YOU CAN DRAIN IT OUT BUT IT DOESN'T STOP THE ISSUE. I FOUND OTHERS ONLINE WITH SIMILAR ISSUE CHECK YOU TUBE! I'M NOT SURE WHEN THIS PROBLEM STARTED AS I RECENTLY NOTICED IT
Exterior lighting, Feb 10, 2020
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT THE REAR PASSENGER SIDE BRAKE LIGHTS FAILED TO ILLUMINATE. UPON INSPECTION IT WAS DISCOVERED THAT THE LED LIGHT BULBS WERE BLOWN DUE TO WATER INTRUSION OF THE TAILLAMP ASSEMBLY. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 20,000.
Air bags, Feb 9, 2020
I HAD JUST PARKED MY CAR AND HAD EXITED TO REMOVE MY CHILD FROM HIS CAR SEAT WHEN, FOR NO REASON, THE DRIVERS SIDE HEADREST DEPLOYED UNEXPECTEDLY. THE VEHICLE WAS NOT IN MOTION.
Exterior lighting, Feb 8, 2020
WATER POOLING INSIDE THE LED TAIL LIGHT HOUSING. LIGHT HAS ALREADY BEEN REPLACED UNDER WARRANTY ONCE AND NOW THE REPLACEMENT LIGHT HAS THE SAME ISSUE. INTERNET SHOW THIS IS A WIDE SPREAD ISSUE WITH 2014+ DURANGOS BUT NO RECALL OR ACTION FROM DODGE.
Engine, Feb 8, 2020
WHILE DRIVING ON THE HIGHWAY, THE CAR WOULD NO LONGER ACCELERATE AND THE ENGINE HAD TURNED OFF. ALL ELECTRICAL INDICATIONS WERE NORMAL AND NO WARNINGS APPEARED. I COASTED TO THE SIDE OF THE ROAD AT WHICH POINT THE VEHICLE DISPLAYED THE MESSAGE "SHIFT VEHICLE TO PARK AND RESTART ENGINE." I PUT THE VEHICLE IN PARK AND RESTARTED THE ENGINE. THIS HAS OCCURRED MULTIPLE TIMES AT VARYING SPEEDS UNDER VARIOUS CONDITIONS. VEHICLE WAS TAKEN TO DEALERSHIP WHO HAD THE VEHICLE FOR 3 DAYS AND WAS UNABLE TO REPRODUCE OR DIAGNOSE THE ISSUE. NO CODES WERE STORED IN THE VEHICLE.
Seats, Feb 6, 2020
AS I WAS DRIVING ON THE HIGHWAY, THE PASSENGER SIDE HEADREST DEPLOYED.
Air bags, Feb 4, 2020
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CONTACT HEARD AN ABNORMAL LOUD NOISE COMING FROM THE PASSENGERS SIDE HEADREST. THE CONTACT PULLED OVER AND NOTICED THE HEADREST EXPLODED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A LOCAL MECHANIC FOR REPAIRS OR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Exterior lighting, Feb 4, 2020
PORTION OF BRAKE LIGHT (KNOWN AS RACE TRACK LIGHTING) THAT IS LOCATED ON REAR HATCH PORTION OF VEHICLE HAS BEEN INFILTRATED BY WATER DUE TO FAULTY GASKET MATERIAL AND RENDERED PORTION OF LIGHT INOPERABLE. ENTIRE ASSEMBLY MUST BE REPLACED AT A COST OF $1100 AT DEALER. HAVE MOPAR MAXCARE WARRANTY AND WILL NOT BE COVERED. ALSO SPOKE TO DODGE CUSTOMER CARE AND THEY COULD NOT OPEN A CASE ON IT DUE TO THE AGE/MIEAGE ON THE VEHICLE. THIS HAS BEEN A REOCCURRING ISSUE ON 2014+ DODGE DURANGO'S AS WELL AS OTHER MODELS THAT USE THIS RACETRACK LIGHTING. TO REITERATE, THE LIGHT IS NOT DAMAGED ON THE EXTERIOR IN ANY WAY, WAS NOT MODIFIED BY ANYONE IN ANY WAY.....IT IS AN INHERENT FLAW IN THE DESIGN OF HE LIGHTING AND GASKET USED TO KEEP IT WATER PROOF THAT CAUSED THIS FAILURE.