2014 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 782 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Durango model years with reports.
Of the 2014 reports, 23 involved a crash and 9 involved a fire. 60 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
782 reports, newest first.
Air bags, Seats, Jun 12, 2020
HEAD REST SPONTANEOUSLY DEPLOYED, NO COLLISION OR ACCIDENT. VEHICLE STATIONARY IN DRIVEWAY. *TR
Seats, Jun 12, 2020
THE HEADREST ON MY 2014 DODGE DURANGO STARTED TO SEPARATE ON ONE SIDE AND WOULD NOT SNAP BACK IN PLACE. WITHIN A WEEK, IT SELF-DEPLOYED WHILE I WAS DRIVING AND HIT ME IN THE BACK OF THE HEAD. THERE HAD BEEN NO IMPACT OR CAUSE FOR THE HEADREST TO DEPLOY. ON INSPECTION, I FOUND THE PLASTIC BRACKET THAT HELD THE METAL HOUSING HAD FAILED AND WAS BROKEN IN SEVERAL PIECES. THE METAL HOUSING IS STILL LOCKED SHOWING THAT THE HEADREST HAD NOT DEPLOYED DUE TO IMPACT. *TR
Engine, Jun 11, 2020
WHEN CRANKING UP MY VEHICLE I HEARD A TICKING NOISE, AS I STARTED TO DRIVE THE NOISE BEGAN TO GET LOUDER. I TOOK MY VEHICLE TO THE MECHANIC WHO INFORMED ME THAT I HAVE A BAD LIFTER IN THE ENGINE IT WILL COST OVER $2000 TO GET FIXED OR MORE. I ONLY HAVE 135,000 MILES ON MY DURANGO CITADEL THAT IS A 2014. I SHOULD NOT BE HAVING THIS TYPE OF ENGINE ISSUE THIS SOON. I AM HIGHLY UPSET ABOUT THIS ISSUE. *TR
Seats, Jun 11, 2020
I WAS DRIVING DOWN ROAD AND THE HEAD REST OUT OF THE BLUE POP OPEN. SCARED THE HECK OUT OF ME AND I PULLED OVER TO FIND IT BROKEN AND DONE THIS OUT OF NOWHERE. *TR
Seats, May 30, 2020
2014 DODGE DURANGO JUST LEFT HIGHWAY AT HIGHWAY SPEEDS ON TO EXIT RAMP. STOPPED AT END, MADE RIGHT TURN STARTED TO GO... " BANG " PASSENGER SIDE HEADREST MAKES LOUD NOISE HITS WIFE IN BACK OF HEAD . CAUSING NECK ACHE AND HEAD ACHE FOR TWO DAYS . I DID NOT LOOSE CONTROL BUT TOOK EYES OFF ROAD WHEN IT HAPPENED.THIS WAS A VERY DISTRACTING THING TO HAPPEN WHILE DRIVING ! PULLED OVER TOOK PICTURES , CALLED DODGE IMMEDIATELY .THEY SENT A COMPANY OUT TO INVESTIGATE , HAVE NOT HEARD BACK AT ALL . (( NOT TRYING TO DO YOUR JOB... TRUST ME)) PLEASE GOOGLE : DODGE HEADREST DEPLOYED MANY OTHER DODGE CARS HAVE SAME PROBLEM . THANK YOU FOR YOUR TIME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Electrical system, Engine, May 26, 2020, fire
THE FUSE BOX KEEP BLOWING THE EMC FUSE AND NOW POWER STEERING WANT WORK THE FUSE BOX WAS SMOKING LIKE IT WAS ON FIRE AND I CALLED THE DEALER SAID NOTHING THEY CAN DO AND I PULLED SAID HAVE RECALLS ON MY DODGE AND I WANT TO KNOW WHY IF THEY FIX IT WHY IT STILL GIVING ME TROUBLE I HAVE A DISABLED WIFE AND KIDS HAS TO RIDE THIS CAR TO DROP NOW IT NOT ABLE TO BE DROVE BECAUSE CAN'T KEEP THE FUSE FROM BLOWING AND SHUTTING THE WHOLE CAR DOWN IF I HAVE I FILE A LAW SUIT AGAINST DODGE BECAUSE MY FAMILY COULD HAVE GOT BURN UP IN CAR THAT IS DEFEATED AND HAS HAD RECALL AND NOT FIX THE ISSUES EITHER THE DEALER LIED AND SAID THEY FIXED OR IT WASN'T FIXED AT ALL I BE A MANICURE FOR 34 YEARS AND I KNOW BECAUSE I WORK ON DODGE FORD CHEVY ALL THE TIME AND I SURE ANT NO DUMB [XXX] BUT ANYTHING HAPPENS TO MY AND THE CAR ISSUE NOT FIX I WILL CONTACT A LAWYER OVER THIS MATTER AS TODAY BECAUSE I CALL 3 PLACES AND NOBODY WANT TO GET IT IN THE DEALER JUST BECAUSE IT SAYS ISSUE FIX COME NOW I ANT DUMB AND I ANT PAYING FOR A RECALL DEFECT TO BE FIX WHEN IT SHOULD BEEN FIX FROM THE GET TO*DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Seats, May 25, 2020
WHILE TRAVELING ON VACATION, AND AT THE TIME PARKED IN A REST AREA, THE FRONT PASSENGER HEADREST RANDOMLY EXPLODED IN MY 2014 DODGE DURANGO. LUCKILY NOBODY WAS SITTING IN THE SEAT AT THE TIME AND NO INJURY OCCURRED. WE BOUGHT THIS VEHICLE NEW AND IT HAS NEVER BEEN IN A CRASH. NOTHING OCCURRED TO CAUSE THIS HEADREST TO DO THIS. PLASTIC PIECES ARE BROKEN AND THE HEADREST CANNOT BE RESET, IT HAS TO BE REPLACED. THE ESTIMATE FOR THIS REPAIR IS OVER $700. MY WIFE DRIVES THIS VEHICLE AS A DAILY DRIVER AND I AM CONCERNED THAT THE DRIVERS SEAT HEADREST WILL DO THE SAME THING WHILE WE ARE DRIVING, CAUSING AN ACCIDENT.
Seat belts, May 23, 2020
THE SEAT BELT COMPONENT CRACKS CAUSING IT TO PUSH ON THE SEAT BELT AND THEREFORE, NOT ALLOWING THE SEAT BELT TO RETRACT. THIS HAPPENED ALMOST A YEAR AGO, WE HAVEN'T BEEN USING THE SEAT. WE JUST FINALLY HAD IT LOOKED AT AND WE'RE TOLD THAT BOTH OF THEM IN THE 3RD ROW ARE CRACKED BUT THE DRIVER SIDE IS CURRENTLY STILL WORKING. I HAVE PHOTOS BUT I CAN'T UPLOAD IT ON THIS FORM. THE PICTURE WITH THE CRACK ON THE SIDE IS THE ONE NOT WORKING. THE ONE WITH THE CRACK IN THE MIDDLE STILL WORKS. *TR
Seats, May 22, 2020
I DROVE OVER A POTHOLE ON A CITY STREET. I WAS TRAVELING AT 35 MPH, WHICH RESULTED IN FRONT PASSENGER HEADREST TO POP OUT. LUCKILY NO ONE WAS IN THE SEAT. THE HEADREST WILL NOT CLOSE BACK. *TR
Electrical system, Engine, Fuel/propulsion system, May 20, 2020
WHEN COMING TO A STOP AT ABOUT 5 MPH WITH YOUR FOOT OFF THE GAS PEDAL AND YOUR FOOT ON THE BRAKE. THE ENGINE IS STILL SENDING GAS AND NOT IDLING STILL ENGAGING. IF YOU MOVE THE SHIFTER TO NEUTRAL THE CAR WILL JUMP. *TR
Exterior lighting, May 15, 2020
WATER ENTERED THE TAIL LIGHT(NOT THROUGH ANY CRACKING BUT THROUGH THE SEALS ON THE SIDES OF IT) AND CAUSED PORTIONS OF THE LIGHT TO BURN OUT. ABOUT 3 MONTHS AFTER THIS THE TAIL LIGHT WAS CRACKED BUT CAUSED NO MORE WATER THAN USUAL TO GET IN. THE CRACK WAS COMPLETELY REPAIRED AND WATER STILL COMES INTO THE TAIL LIGHT THROUGH THE SEAL ON THE SIDES OF IT IF IT IS PARKED OUTSIDE IN HEAVY RAIN. IT IS EMBARRASSING AND UNSAFE TO DRIVE AT NIGHT WHEN PORTIONS OF THE LIGHT DO NOT WORK. WE NOTICED THIS ABOUT 7 MONTHS AFTER THE CAR WAS PURCHASED WHEN IT WAS PARKED IN A PARKING LOT DURING HEAVY RAIN. DURING LIGHT SHOWERS, IT DOES NOT DO THIS OR WHEN DRIVING BUT IF THE VEHICLE SITS IN RAIN FOR A LONG PERIOD OF TIME WATER STARTS TO BUILD UP INSIDE PRESENTING THE NEED TO REMOVE A BOLT AND DRAIN THE LIGHT(WHICH WE DO). THIS ALSO HAPPENS WHEN WASHING THE VEHICLE. YOU CAN SPRAY RIGHT WHERE IT WAS CRACKED AND NO WATER GETS IN BUT IF YOU SPRAY AROUND THE SIDES OF THE LIGHT WATER STARTS ENTERING. THIS HAS BEEN HAPPENING SINCE 2016 BUT WE DO NOT KNOW THE EXACT DATE BUT IT WOULD BE ABOUT MID JANUARY 2016. *TR
Exterior lighting, May 15, 2020
OUR 2014 DODGE DURANGO RT AWD TAILLIGHT IS TAKEN ON WATER WHEN IT RAINS OR EVEN GOING THRU CAR WASH CAUSING LIGHT TO SHORT IN SPOTS WHICH IS A SAFETY CONCERN FOR POSSIBLE FIRE HAZARDS, WRECKS THERE NEEDS TO BE A RECALL BY MANUFACTURER TO HAVE TO REPLACED. *TR
Air bags, May 14, 2020
WHILE PARKING I WAS DRIVING HEARD A LOUD POP/CRACK THAT STARTLED ME I TURN AND MY WIFE IS SAYING OUCH TOUCHING HER HEAD. THE HEAD REST WAS OPENED IN TWO LOOKED LIKE IT EXPLODED OPEN AND HIT MY WIFE ON THE BACK OF HER HEAD. THERE WAS NOTHING DIFFERENT THAT WE DID WHILE PARKING IN FRONT OF OUR HOME THAT COULD HAVE CAUSED THE HEAD REST TO EXPLODE. I CALLED THE DEALER IMMEDIATELY AND THEY HAVE NO KNOWLEDGE OF ANY RECALLS OR PROBLEMS WITH THE HEAD REST AIRBAGS GOING OFF. NOW I'M CONCERNED ABOUT DRIVING THE VEHICLE NOT KNOWING IF THE SAME THING COULD HAPPENED TO THE DRIVER HEAD REST AIRBAG. UNFORTUNATELY WE ARE STILL IN A LOCKDOWN IN CALIFORNIA AND NOT DRIVING MUCH OR MAYBE A GOOD THING WITH THE NOT KNOWING IF THE AIRBAG WILL GO OFF. *TR
Electrical system, May 13, 2020
THE VEHICLE HAS ISSUES WITH STALLING WHILE DRIVING, A/C NOT OPERATING PROPERLY, WINDOWS AND LOCKS DON'T ALWAYS WORK. *TR
Exterior lighting, May 8, 2020
WATER IS ENTERING THE REAR TRACK LIGHTING AND IT HAS SHORTED OUT. THIS HAPPENS WHEN IT IS STATIONARY. *TR
Engine, Apr 30, 2020
I'VE HAD THIS VEHICLE FOR ABOUT 5 YEARS, I BARELY HIT 40K AND I AM EXPERIENCING A LOT OF LIFTER NOISE. WITH ALL THE COMPLAINTS I AM SURPRISED THEY HAVE NOT RECALLED FOR THIS PURPOSE. WHEN IT'S STATIONARY THE SOUND IS A LOT LOUDER THAN WHEN THE VEHICLE IS IN MOTION.
Seats, Apr 29, 2020
TRAVELLING ON HIGHWAY AT 60 MPH PASSENGER HEADREST SUDDENLY DEPLOYED. THERE WAS NO BRAKING OR UNUSUAL ACTIVITY. OUR 12 YEAR OLD SON WAS IN THE PASSENGER SEAT, WAS KNOCKED ON THE HEAD BY IT, BUT NO INJURY. VEHICLE HAS AROUND 120,000 MILES, HAS HAD NO OTHER MAJOR ISSUES, AND BEEN IN NO PRIOR ACCIDENTS. I FIND THIS "SAFETY FEATURE" COMPLETELY UN-NECESSARY, AND AN EXPENSIVE OVER-KILL. A STANDARD HEADREST IS SUFFICIENT.
Seats, Apr 28, 2020
WHILE STOPPED AT A DRIVE THROUGH THE HEADREST OF THE DRIVER SIDE FRONT SEAT DEPLOYED HEATING ME IN THE BACK OF THE HEAD CAUSING A GOOD AMOUNT OF HEAD PAIN
Structure, Apr 18, 2020
THE REAR TAILLIGHT GETS WATER IN IT EVERYTIME IT RAINS AND PART OF THE LED OF THE TAILLIGHT HAS GONE OUT DUE TO THE WATER AND THIS IS A HIGE SAFETY CONCERN. ON DODGE FORUM THIS IS A WELL KNOWN ISSUE AND WELL AS WELL KNOWN OF AT THE DEALERSHIP. I DID CALL DODGE CUSTOMER SERVICE WITH NORESPONSIBILTY TAKEN.
Seats, Apr 18, 2020
THE PASSENGER HEADREST DEPLOYED WHILE A PASSENGER WAS SITTING IN SEAT. I ( THE OWNER OF THE CAR) WAS PARKED IN A PARKING LOT AND THE CAR WAS NOT IN MOTION. WE HAD DRIVEN TO A RESTAURANT AND WERE WAITING, PARKED IN A SPACE, IGNITION RUNNING, FOR OUR FOOD TO BE BROUGHT OUT TO THE CAR. WE HEARD A LOUD BANG, MY DAUGHTER SHRIEKED AND THEN WE FIGURED OUT THAT THE HEADREST POPPED OUT. SHE HAS A HEADACHE, SORE NECK BUT MINOR INJURIES, HOWEVER, HAD THE CAR BEEN IN MOTION AND THE DRIVER'S HEADREST DEPLOYED, THE SITUATION COULD HAVE BEEN DIFFERENT.*DT CONSUMER STATED HEADREST HAS BEEN REPLACED.*JB
Seats, Apr 15, 2020
PASSENGER SIDE HEADREST DEPLOYED WHILE DRIVING ON A HIGHWAY. SEAT WAS UNOCCUPIED, CAR GOING ABOUT 35 MPH, WITH NO COLLISION OR BRAKING OCCURRING TO SET OFF THE HEADREST.
Exterior lighting, Structure, Apr 11, 2020
REAR TAILLIGHT COLLECTS WATER IN THE HOUSING WHEN IT RAINS, SNOW OR WASH. DUE TO THIS DEFECT KNOW MY REAR TAIL LIGHT IS BURNED OUT. THIS OCCURS WHEN I'M STATIONARY OR MOVING. I READ A LOT OF FORUMS AND IT SEEMS LIKE A COMMON PROBLEM WITH DODGE. *TR
Exterior lighting, Apr 1, 2020
NOTICED WATER INSIDE THE CENTER REAR TAILLIGHT. TOOK THE LOWER CORNER BOLTS OUT AND TONS OF WATER POURS OUT ANY TIME THE CAR GETS WET (CAR WASH, RAIN STORM ETC). PARTS OF THE LED LIGHT ARE GOING OUT BECAUSE OF THE WATER INTRUSION. I MAKE SURE TO DRAIN THE WATER WHENEVER THE CAR GETS WET, AND TO NOT TURN THE LIGHTS ON WHEN THERE MAY BE WATER INSIDE THE HOUSING. OF COURSE, YOU CAN'T REPLACE THE BULB INSIDE, YOU HAVE TO BUY AN ENTIRE CENTER TAILLIGHT FOR OVER $1,000.00!!! WONT BE LONG AND THE ENTIRE LIGHT WILL BE BURNT OUT. NOW, SINCE I LIVE IN WYOMING WHERE WE HAVE NASTY WINTERS, AND THE WATER INTRUSION KEEPS GETTING WORSE, THE WATER HAS FROZEN INSIDE THE TAILLIGHT AND CRACKED THE LENS, CREATING MORE WATER INTRUSION! TERRIBLE DESIGN. I HAVE READ HOURS OF FORUMS ABOUT THIS ISSUE. IT IS VERY VERY COMMON ON 2014-2019 DURANGOS. THERE IS NO FIX FOR THE ISSUE. SOME HAVE GOTTEN EXTENDED WARRANTIES TO PAY FOR A NEW TAILLIGHT, THEN, A MONTH LATER, THEY HAVE WATER INSIDE THE LIGHT AND A BURNT OUT LIGHT AGAIN. WHAT HAPPENS WHEN THE LIGHT GOES OUT AND I AM IN THE MIDDLE OF A NASTY BLIZZARD; I CAN'T GO BUY A NEW BULB TO PUT IN IT AND I DEFINITELY CAN'T GO BUY A NEW TAILLIGHT AT $1K JUST TO HAVE IT DO THE SAME THING. DODGE NEEDS TO FIX THIS ISSUE. THE LIGHTS NEED TO BE RECALLED AND REPLACED WITH A RELIABLE DESIGN.
Seats, Mar 31, 2020
WIFE WAS DRIVING IN A RESIDENTIAL AREA GOING APROX15MPH. DID NOT HIT ANYTHING ORWAS NOT STRUCK BY ANYTHING. WAS STRUCK IN THE HEAD THROWING HER HEAD VIOLENTLY FORWARD, BY THE DRIVERS SIDE HEADREST DEPLOYING. SHE WAS SHOCKED AS SHE HAD NO IDEA WHAT HAD HAPPENED. SHE IMMEDIATELY FELT PAIN AND LIGHT HEADEDNESS. RETURNED HOME LESS THAN BLOCK FROM THE HEADREST DEPLOYING. I TOOK HER TO ER, AFTER 2 HRS DETERMINED SHE HAD A CONCUSSION AND STRAINED MUSCLES IN HER NECK, BASICALLY WHIPLASH.
Exterior lighting, Mar 30, 2020
THE REAR TAIL LIGHT HAS GOT WATER IN THE REAR DECK LED LIGHTS. SOMETIMES CALL THE RACETRACK LIGHTS, AND CAUSED THE LED TO BURN OUT NOT HE BOTTOM SIDE OF THE PASSENGER SIDE LIGHT. MANY HAVE COMPLAINED ABOUT THIS. DODGE WANTS $1000 TO REPAIR. THIS IS THE SECOND ONE THAT IT HAS DONE IT TO. DODGE REPLACED THE FIRST ONE UNDER WARRANTY AT THIS 22,000.