2014 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 782 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Durango model years with reports.
Of the 2014 reports, 23 involved a crash and 9 involved a fire. 60 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
782 reports, newest first.
Air bags, Seats, Jul 24, 2018
WHILE DRIVING AT APPROX. 40 MILES PER HOUR, THE DRIVERS SIDE HEAD REST EXPLODED CAUSING MY HEAD TO MOVE SLAM FORWARD. I THOUGH SOMEONE HAD HIT ME FROM BEHIND BUT LOOKED AND THERE WAS NO ONE THERE. PULLED OVER TO THE SIDE OF THE ROAD TO FIND THE HEAD REST APART. I CONTACTED A LOCAL DEALER AND THEY ASKED IF I RAN INTO A CURB, HIT A LARGE BUMP OR WAS INVOLVED IN AN ACCIDENT AND WAS SORRY TO HEAR THAT HAPPENED. AFTER RESEARCH ON THE INTERNET, THERE ARE SEVERAL REPORTS OF THESE HEADREST EXPLODING RANDOMLY ON SEVERAL DODGE MODELS SPECIFICALLY THE DURANGO. MY VEHICLE IS A 2014 WITH 29K MILES ON IT, NEVER IN AN ACCIDENT AND BARELY DRIVEN.
Power train, Jul 23, 2018, crash
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. AFTER STOPPING THE VEHICLE AND SWITCHING THE TRANSMISSION TO THE PARK POSITION, THE CONTACT STEPPED OUT OF THE VEHICLE AS IT ERRONEOUSLY ROLLED BACKWARDS. AS A RESULT, THE OPEN DRIVER DOOR STRUCK A WOODEN GATE. THE CONTACT WAS ABLE TO GET BACK INTO THE ROLLING VEHICLE AND DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE MINOR INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000. *TT
Structure, Jul 20, 2018
ON MAY 31, 2018 WHILE DRIVING DOWN THE INTERSTATE IN THE RAIN, MY FRONT LEFT MOLDING WHEEL FLARE FLEW OFF OF MY 2014 DODGE DURANGO. THERE WERE NO HAZARDS IN THE ROADWAY AND I DID NOT HIT ANYTHING THAT WOULD HAVE CAUSED IT TO FLY OFF. THERE HAD ALSO BEEN NO PREVIOUS SIGNS THAT IT WAS LOSE OR ABOUT TO COME OFF, IT JUST SIMPLY FLEW OFF WHILE I WAS DRIVING. INSPECTION OF THE VEHICLE AFTERWARDS ALSO DID NOT INDICATE ANY DAMAGE TO THE WHEEL HUB AREA THAT WOULD HAVE CAUSED THE WHEEL FLARE TO DETACH.
Steering, Jul 19, 2018
2 WEEKS AGO MY STEERING WENT OUT. MY MECHANIC SAYS THE ELECTRIC POWER STEERING IS FAULTY AND THE PART IS ON BACK ORDER AND NO ONE CAN TELL HIM WHEN IT MIGHT BE AVAILABLE BUT THE MANUFACTURER DID TELL HIM THAT THERE ARE 160 CUSTOMERS WAITING ON THIS PART. I AM CURRENTLY WITHOUT A VEHICLE DUE TO THIS, AS ARE THE OTHER 159 CUSTOMERS WAITING.
Power train, Jul 16, 2018
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED WITH THE IGNITION IN THE ON POSITION, THE VEHICLE ROLLED AWAY. THE CONTACT STATED THAT THE VEHICLE ROLLED ONTO THE NEIGHBOR'S FARM. THERE WAS NO DAMAGE TO THE VEHICLE OR INJURIES. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Exterior lighting, Jul 10, 2018
AFTER A YEAR OF OWNING THIS VEHICLE I NOTICED THE REAR HATCH BREAK LIGHT WAS COLLECTING WATER. THIS LARGE CLUSTER CRACKED DOWN THE VERY CENTER ALMOST AS IF THE WEIGHT OF THE TWO ENDS WAS NOT SUPPORTING PUTTING PRESSURE ON THE CENTER. ONCE IT FILLS WITH WATER ALL THE LIGHTS THAT ARE SUBMERGED IN WATER BURN OUT.
Electrical system, Jul 10, 2018
ALTERNATOR RECALL WAS NOT COMPLETED BY DODGE SERVICE BUT WAS DOCUMENTED THAT IT WAS CHANGED AND LATER GAVE ISSUES THAT COULD HAVE BEEN VERY DANGEROUS. DETAILS ARE IN FILE ATTACHED
Electrical system, Jul 9, 2018
REAR LIGHT TAKING ON WATER CAUSING BULBS TO BLOW
Exterior lighting, Jul 6, 2018
RACE TRACK TAIL GATE LED LIGHT IS FILLED WITH WATER CAUSING THE LIGHTS TO FAIL. VEHICLE HAS 30,000 MILES AND IS GARAGED. WATER FILLS TAIL GATE LIGHT WHEN IT RAINS OR THROUGH CAR WASH. THIS SEEMS TO BE A COMMON PROBLEM WITH THESE LIGHTS AND SHOULD BE CONSIDERED A SAFETY HAZARD. CT DEALERS ARE ASKING $1,120 TO REPLACE ASSEMBLY WITH THE CAMERA.
Exterior lighting, Jul 5, 2018
THE REAR TAILLIGHTS ACCUMULATE WATER AND HAVE NO WAY TO WEEP/DRAIN. THIS IS NOW A SAFETY CONCERN DUE TO THE FACT THAT THE TAILLIGHTS HAVE FAILED.
Exterior lighting, Jul 5, 2018
THE LIGHT ON THE LIFTGATE COLLECTS WATER WHILE RAINING. THE WATER STAYS INSIDE THE LIGHT AND HAS MADE THE LED LIGHTS GO OUT WHERE THE WATER WAS COLLECTED. THIS HAPPENED TWICE NOW. THE LIGHT WAS REPLACED BY THE DEALER WHERE PURCHASED AND WITHIN ONE YEAR IT HAPPENED AGAIN. THE PART IS CLOSE TO $1000 AND FROM WHAT I CAN TELL IT WILL JUST HAPPEN AGAIN. THE DESIGN IS FLAWED AND REALLY NEEDS TO BE FIXED. I HAVE NOTICED MULTIPLE OTHER VEHICLES IDENTICAL TO MINE WITH THE EXACT SAME ISSUE. WHILE SEARCHING FOR OTHERS WHO MAY HAVE THE SAME PROBLEM IN SEARCH OF A FIX I HAVE REALIZED THERE IS SO MANY OTHERS WITH THE EXACT SAME ISSUE. I HAVE ALSO REALIZED THERE IS NO FIX. ANYONE WHO HAS HAD THIS PROBLEM AND REPLACED THE LIGHT ENDS UP HAVING THE PROBLEM AGAIN. I DO NOT THINK THIS IS FAIR TO THE CONSUMER TO HAVE TO SPEND CLOSE TO $1000 EVERY YEAR TO HAVE A WORKING LIGHT ON THE BACK OF THE CAR. I AM SUBMITTING THIS IN HOPES SOMETHING WILL BE DONE TO FIX THE DESIGN FLAW. THIS ISSUE IS ON MY 2014 DODGE DURANGO R/T WHICH I BOUGHT BRAND NEW. LIKE I SAID I HAVE REPLACED THE LIGHT ONCE ALREADY AND I DO NOT FEEL LIKE I SHOULD HAVE TO KEEP PAYING TO KEEP A WORKING LIGHT.
Seats, Jul 3, 2018
WITHOUT WARNING, THE PASSENGER SIDE FRONT SEAT ACTIVE HEAD REST DEPLOYED WITHOUT CAUSE OR CRASH. THE VEHICLE WAS NOT MOVING, WE WERE JUST GETTING INSIDE. THE PASSENGER SIDE HEAD REST TETHERED TO THE SEAT SUDDENLY AND UNEXPECTEDLY DEPLOYED CAUSING DAMAGE TO THE HEAD REST. NO VISIBLE DAMAGE IS APPARENT TO THE VEHICLE ITSELF (CRASH), AND NO VISIBLE CODES OR WARNING LIGHTS (I.E. AIRBAG LIGHT) ARE DISPLAYED. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT.
Seats, Jun 30, 2018
DRIVING 65 MPH DOWN I10 IN HOUSTON TX THE HEADREST POPPED OPEN FOR NO GIVEN REASON.
Exterior lighting, Jun 27, 2018
THERE IS WATER BUILD UP IN MY LIFTGATE REAR TAIL LIGHTS. IT CAUSED MY LIGHT TO GO OUT AND BURN OUT.
Fuel/propulsion system, Jun 26, 2018
I HAVE HAD THE SAME ISSUE WITH MY DODGE FOR 2 PLUS YEAR. I WILL GO TO FILL UP MY GAS TANK AND AFTER A FEW MINUTES GAS STARTS FLOWING BACK OUT OF THE TANK. I HAVE TAKEN IT TO THE DEALERSHIP THREE TIMES FOR REPAIR. THE FIRST TWO TIMES THEY HAVE TOLD ME THEY REPLACED SENSORS, WELL IT HAS HAPPENED AGAIN. NOW THEY ARE TELLING ME THEY HAVE TO REPLACE THE ENTIRE FUEL SYSTEM, TANK AND ALL. THEY HAVE STATED THAT MY CAR IS UNSAFE TO DRIVE AND THE DEALER WILL NOT GIVE IT BACK TO ME TO DRIVE BECAUSE IT IS COMPLETELY CONTAMINATED AND THE ENTIRE CANISTER NEEDS TO BE REPLACED . THEY ARE WAITING ON THE PART TO COME IN BUT THAT WILL NOT BE TILL MID JULY BECAUSE THEY HAVE 4200 ON BACKORDER. THIS IS CLEARLY A MAJOR ISSUE WITH DODGE DURANGO AND NO ONE AT THE DEALERSHIP OR CHRYSLER IS TRYING TO HELP FIX THIS ISSUE. IT NEEDS TO BE LOOKED AT! WHILE DRIVING I WOULD HAVE A LARGE SMELL OF GAS IN MY CAR AND IT WOULD JUST CUT OFF AND NOT START BACK UP.
Seats, Jun 15, 2018
WITHOUT WARNING MY PASSENGER SIDE HEADREST POPPED OPEN. DON'T KNOW EXACTLY WHEN IT HAPPENED AS MOST OF THE TIME THERE IS NO ONE IN THE PASSENGER SEAT. NOT INVOLVED IN ANY ACCIDENTS. HEADSET JUST POPPED OPEN AND IS STUCK.
Suspension, Jun 8, 2018
REPEATED FAILURE/THUNKING OF THE REAR SELF-LEVELING SHOCK SYSTEM AND MOUNTS
Other or unspecified, Service brakes, Jun 7, 2018
FIRST ISSUE IS SOMETIMES WHEN DRIVING THE CAR APPEARS TO BE ACCELERATING AND THE SPEED MPH GAUGE WILL GO UP BUT THE CAR IS ACTUALLY NOT GOING PAST A CERTAIN SPEED AND IS STUCK IN SECOND GEAR. SECOND SOMETIMES WHILE DRIVING THE CAR FEELS LIKE THE BRAKES ARE BEING APPLIED ON THEIR OWN THIRD IF THE PASSENGER DOOR IS OPENED AND CLOSED WHILE THE VEHICLE IS RUNNING THE PROMPT 'THE FOB HAS LEFT THE VEHICLE' APPEARS WHEN YOU START DRIVING. BATTERY IN THE FOB HAS BEEN REPLACED MULTIPLE TIMES FOURTH THE AC AND HEATER DO NOT WORK JUST CIRCULATES AIR. NEVER EVER WORKED!!! THOUGHT I WAS MAYBE USING THE WRONG CONTROLS BUT I'VE READ THAT MANUAL A MILLION TIMES AND IT'S NOT HUMAN ERROR
Air bags, Jun 5, 2018
AIR BAG SYSTEM LIGHT ON AND DEALER SAYS WIRING HARNESS FOR AIRBAG NEEDS REPLACEMENT. ISSUE IS NON AVAILABLE AND NO IDEA OF WHEN THEY WOULD GET IT AS ALL ARE ON BACK ORDER WITH NO GET WELL DATE.
Seat belts, Jun 5, 2018
DRIVER SIDE SEAT BELT WILL NOT UNLATCH/LOCK. HAVE TO SIT IN MY CAR FOR 5 MINS. AT TIMES BEFORE IT WILL UNLOCK. AFRAID IF I WAS IN A ACCIDENT I WOULD NOT BE ABLE TO GET OUT OF THE CAR.
Electrical system, Exterior lighting, Other or unspecified, Jun 5, 2018
THE REAR SENSOR BEEPS NON STOP EVEN THOUGH THERE IS NOTHING BEHIND IT. I TOOK IT TO THE DEALER AND THEY SAID THAT THEY COULDN'T DIAGNOSE IT EVEN THOUGH I SENT THEM A VIDEO TO SHOW THEM WHAT I HAD BEEN DEALING WITH. I HAVE ALSO BEEN DEALING WITH THE KEY FOB, EVERY TIME I GO TO LOCK MY CAR IT BEEPS ONCE TO LOCK AND AFTER THE FIRST BEEP IT BEEPS 3 TIMES AND THEN UNLOCKS MY CAR. WHEN THE CAR IS ON AND I GO TO OPEN THE DRIVER SIDE DOOR, EVEN WITH THE KEY IN THE CAR, THE CAR BEEPS AND TELLS ME THE KEY FOB IS NOT IN THE VEHICLE. THE RACE TRACK LIGHT WAS BEGINNING TO FOG UP AND WITH TIME WE STARTED TO NOTICE THAT IT WAS FILLING UP WITH MOISTURE. IT FILLED UP TO ABOUT AND 1" AND WE MANAGED TO RELEASE THE WATER BUT PART OF THE RACE TRACK LIGHT IS BURNED OUT NOW. I STILL HAVE THE WARRANTY BUT THE DEALER SAID THAT THOSE LIGHTS ARE NOT COVERED AND THE PRICING WOULD RANGE FROM $1000-$1200 TO FIX.
Air bags, Other or unspecified, Jun 3, 2018
DRIVERS SIDE HEAD RESTRAINT FUNCTIONED /DEPLOYED FOR NO REASON, CAUSING A BLOW TO THE BACK OF THE HEAD, HURTING AND DISORIENTING THE DRIVER WHILE THE VEHICLE WAS IN MOTION,
Electrical system, Seats, Other or unspecified, Jun 2, 2018
THE TOUCH SCREEN WORKS PART OF THE TIME AND OTHER TIMES NOT. ALSO AIR WORKS SOMETIMES AND NOT OTHER TIMES, SOMETIMES HALF THE CAR IS COLD WHILE AT THE SAME TEMP THE OTHER HALF OF THE CAR IS HOT AIR FROM THE VENT. ALSO THE SEAT SET UP DOES NOT KEEP SETTINGS.
Exterior lighting, May 24, 2018
I NOTICED RECENTLY THAT CONDENSATION WAS ACCUMULATED IN THE REAR RACING TAIL LIGHT ON THE BACK HATCH OF THE TRUCK. I THEN NOTICED APPROXIMATELY 1" OF WATER BUILD UP THAT COLLECTED INTO THE BOTTOM OF THE SAME RACING STRIP TAIL LIGHT ON THE REAR OF THE HATCH. I RESEARCHED THIS ONLINE TO SEE IF IT WAS A COMMON ISSUE AND THERE IS SEVERAL REPORTS OF THE SAME ISSUE. THERE IS ALSO YOUTUBE.COM VIDEOS EXPLAINING HOW TO DRAIN THE LIGHT. I CALLED DODGE YESTERDAY AFTER DRAINING THE LIGHT (I HAVE A VIDEO), THEY STATED THAT COULD NOT HELP ME BECAUSE THE VEHICLE JUST WENT OUT OF WARRANTY. THE SOLUTION WOULD BE TO REPLACE THE ENTIRE LIGHT COSTING AROUND $1000-$ 1200.00. THEY ADVISED ME TO MAKE A COMPLAINT WITH THE NHTSA TO SEE IF A RECALL COULD BE ISSUED. PLEASE LOOK AT THIS LINK, SEVERAL REPORTS OF THIS ISSUE: HTTP://WWW.CARPROBLEMZOO.COM/DODGE/DURANGO/TAIL-LIGHT-SWITCH-PROBLEMS.PHP YOUTUBE, HOW TO DRAIN: HTTPS://WWW.YOUTUBE.COM/WATCH?V=Z8ZUPYCTIXS THERE IS CLEARLY AN ISSUE WITH THIS ASSEMBLY. CAN YOU PLEASE DO YOUR BEST TO ISSUE A RECALL SO THIS CAN BE FIXED. THERE HAS BEEN NO DAMAGE OR INCIDENT TO THE REAR END TO CAUSE SUCH AN ISSUE LIKE THIS.
Exterior lighting, May 22, 2018
WATER EASILY FILLS THE BACK TAIL LIGHT AND STARTS TO CRACK. THE LIGHTS ARE VERY EXPENSIVE AND NOT COVERED UNDER WARRANTY AND IT SEEMS AS THOUGH IT'S A COMMON PROBLEM WITH NO POINT TO PAY THE MONEY TO REPLACE SINCE IT CONTINUES TO HAPPEN. THE HEADLIGHTS SEEM TO ALSO GET WATER IN THEM. THE LIGHTBULBS BURN OUT QUICKLY AND NEED TO BE REPLACED THIS IS A MASSIVE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED