2014 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 782 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Durango model years with reports.
Of the 2014 reports, 23 involved a crash and 9 involved a fire. 60 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
782 reports, newest first.
Air bags, Seat belts, Aug 31, 2023
Occupant Restraint Control (ORC) module failure. Existing Recall for other 2014 Dodge Durangos
Seat belts, Aug 1, 2023
Defect pertains to the front driver seatbelt assembly. The overmold of the seatbelt pillar loop has cracked causing part deformation that pinches the webbing. Webbing is able to be extracted from the seatbelt retractor assembly, but, to some extent has retraction issues. This was an issue on the front passenger seatbelt assembly several years ago, and was replaced by the dealership. It has now occurred on the driver side seatbelt assembly. I am concerned that this problem could lead to poor coupling of an occupant to the vehicle who is buckled in a position with this defect and unaware. If an occupant leans forward in their seat, a significant amount of webbing slack can be left in the system leading to a poor webbing path over the occupant torso, and/or poor coupling between the upper torso of the occupant and the belt / vehicle. This may also change the dynamics between the webbing and crash locking tongue and lead to unexpected performance characteristics.
Air bags, Seats, Jul 29, 2023
Headrest deployed under normal driving conditions
Structure, Jul 24, 2023
The contact owns a 2014 Dodge Durango. The contact stated that on several occasions, the mounting bolt used to hold the liftgate open failed to operate as needed, causing the liftgate to slam down unintendedly. The contact stated that he replaced the mounting bolt himself; however, the failure recurred. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 38,000. The VIN was not available.
Engine, Jul 20, 2023
Manifold bolts regularly break on Dodge Durango V8 vehicles. Mine are broken, which results in exhaust leak and interferes with the exhaust system, leading to engine check lights and potentially other performance or emissions issues. Symptoms include a loud ticking sound that comes from the engine bay at startup. FCA issued a service bulletin on this known problem and many customers have reported this issue on internet forums dedicated to this vehicle. Several customers have had these bolts break multiple times. The engine block and the manifold are different materials so they expand at different rates with increase in temperature. This places excess stress on small diameter bolts, which eventually fail due to this defect.
Other or unspecified, Jul 7, 2023
While driving down the road, the driver headrest popped open at random, thrusting my neck and head forward. Once parked, I saw that a plastic piece had broken that holds the headrest system together.
Electrical system, Exterior lighting, Jun 8, 2023
Durango has HID headlights. Sometimes one or both headlights do not come on. It is not the headlight bulbs. This is an intermittent problem. Sometimes left doesn't light and sometimes right doesn't light. Safety of driving at night to my family and anyone else on the road is compromised! Many reports of this same problem on cars and trucks with HID headlights. The problem has been reproduced at dealer.
Air bags, May 28, 2023
Driver side headrest deployment
Seat belts, May 23, 2023
Unknown All outboard seatbelts are not retracting. When inspected further there are cracks in the plastic holding the seat belt up and they retract fine behind that. All 4 seat belts will need replaced to work properly.
Exterior lighting, Apr 21, 2023
Dodge Durango Race track tail light. Whole lower left side bulb out and license plate lights due to water entering that area. When you lift the truck water pours out of the light area. Dangerous to drive not sure when the whole light will give out. This is a defect on tons of Durango’s and is a safety hazard to drive. You never know when the whole light will go out do to this defect. Some will get in a accident because of this. If some can’t see your brake light especially at night this will cause a accident! In addition the police pull you over for a bad light and now no license plate lights due to this water issue .
Exterior lighting, Apr 13, 2023
Water in center section of factory brake lamp assembly. This causes less to burn out and are not replaceable bulbs. Only fox is to replace the light completely.
Seat belts, Mar 25, 2023
Passenger side 3rd row seat belt does not retract. Both outboard seats in middle row must be manually retracted and drivers seat belt is becoming sluggish to retract and needs to be manually retracted at times
Power train, Lane departure, Mar 23, 2023
When I made it to my home town I went in got gas for my truck and then a few hours later my check engine light came on so I took it to O’Reillys and got it checked out they said my second shift wasn’t responding so I took it to Dodge green and they said my transmission went out.
Exterior lighting, Mar 14, 2023
The contact owns a 2014 Dodge Durango. The contact stated that while the vehicle was parked, he activated the remote start feature and noticed that the tailgate light was not illuminated. The contact stated that he observed condensation at the lower portion of the bulb and that the component might have failed due to the fixture not being sealed properly. The contact stated that he was concerned that the failure might lead to him being stopped by the police due to the failure. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Air bags, Mar 9, 2023
DRIVERSIDE FRONT HEADREST JUST POPPED FOR NO REASON. LOADING KIDS IN SUV AND IT JUST POPPED, MARCH 8TH 2023 NO REASON OR EXPLINATION I CONTACTED CRYSLER CORP THEY TOLD ME THERE IS NOTHING THEY CAN DO TO HELP ME AND THAT ITS NOT COVERED THEY CAN GIVE A PRICE ON A NEW HEADREST
Air bags, Seats, Other or unspecified, Mar 1, 2023
The passenger head rest popped/exploded and juts forward and will not close back. I was advised that it is an airbag recall issue. However after checking my vin nothing is shown listed here. On a google search it says there is a ten year unlimited mile recall.
Seats, Lane departure, Jan 26, 2023
Jan 24 , 2023. Drivers Active Headrest was deployed. No incidents/accidents and must be replaced looks like the plastic retaining hooks malfunctioned. must be replaced. UNKNOWN exactly what happened. Hea
Seat belts, Jan 16, 2023
The driver’s seatbelt will not retract. Should I get into an accident or need to slam on my brakes, by seatbelt will not lock in place as it should. Due to this malfunction. This is a serious safety issue! Seatbelts are suppose to save lives, but how can it, if it’s not working properly?!?!? I contacted Chrysler/Dodge regarding this, they told me there was no recall. Which is shocking, since there have been other complaints regarding the same issue. I was told to have it diagnosed by a car dealership then it would be fixed. Not sure if I would be reimbursed for the cost of repairs or how that’s suppose to work. But are they also going to pay for my lost day of work wages, to take it into the repair shop?! Then to take it back for the repairs? I highly doubt that. I believe something this concerning should’ve already been deemed a safety recall.
Service brakes, Air, Electrical system, Jan 4, 2023
The contact owns a 2014 Dodge Durango. The contact stated that while driving at an undisclosed speed, the electrical system failed to function as needed. The brake warning, the cruise control, and the check engine warning lights were illuminated. Additionally, the heater control valve failed to work as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 156,000.
Exterior lighting, Dec 17, 2022
The taillight assembly leaks and fills up with water. It is available for inspection. The taillight shorts out and does not work. The potential of being rear ended is very high; threatening the lives of those in the car and those in the car behind it. Many other Dodge Durango owners have the same problem. The car has not been inspected by others. No warning lamps or symptoms. But every time it rains it is best to loosen the taillight assembly to drain as much water as possibly to prevent the malfunction again.
Seat belts, Nov 30, 2022
My front passenger seat belt no longer functions properly. It doesn't retract, which means that it doesn't provide adequate protection to passengers in the front seat. I have not taken this to the Dealer for inspection, however I have tried to fix this and am unable to get it to work properly.
Electrical system, Engine, Nov 30, 2022
Replace oil filter housing and sensor 3 times on vehicle within 2 years. This was completed twice at the dealership and once at a body shop. Driver side window motor control Button fell off and inside Spring broke.
Seat belts, Nov 18, 2022
SEAT BELTS DO NOT RETRACT WITHOUT HELP
Seats, Oct 18, 2022
We were driving down the interstate, and the active head restraint deployed for no reason. I was in the passenger seat. It hit me hard in the back of the head. I didn’t know what had happened. It felt like we had been hit by a car. I can’t imagine this happening if you were in the drivers seat! This is so dangerous! I am having head/neck issues now! I have an appointment with Dodge to inspect my headrest this week. I have been scared to drive my car. I’m worried the drivers side will do the same! I had no idea this could even happen until I researched afterwards. I saw that others have had this happen to them too.Dodge needs to recall these headrests!
Exterior lighting, Oct 16, 2022
Rear tail light accumulates water causing a portion of the LED lights to burn out.