2014 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 782 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Durango model years with reports.
Of the 2014 reports, 23 involved a crash and 9 involved a fire. 60 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
782 reports, newest first.
Seats, Oct 2, 2022
While traveling east upon Illinois Route 62 at an estimated speed of 50 mph without warning the driver’s side active head rest (AHR) activated and deployed striking the driver in the back of the head causing a minor headache. At this time, the active head rest is available for examination and the local Dodge Dealer will be notified for assistance with the repair. Since the incident just occurred, the active head rest has not yet been inspected. Prior to the active head rest being deployed there was no warning lights or messages. Fortunately, there was no reported traffic accidents or other injuries reported.
Seats, Sep 26, 2022
The passenger headrest exploded/ ruptured when the car was turned on. The headrest is unusable, during detonation of the failed part it can and will startle the person in the seat and or cause damage to them. We will be taking it to the dealership for further evaluation.
Engine, Sep 7, 2022
The engine was making a loud clicking noise as soon as I started it up. I towed it to the dealer (Sports Durst) and the diagnostic said the engine needs rebuilding. The SUV has only 80.041 miles on it and the engine has deteriorated is a common problem with this mileage. There are comments all over the internet about the Hemi 5.7 engine failing around 80,000 miles. I should not have to pay to repair an engine this is already defective when it leaves the factory.
Seat belts, Aug 30, 2022
Passenger side seat belt fails to retract preventing proper utilization of the seat belt, limiting the effectiveness of the restraint device.
Electrical system, Air bags, Service brakes, Aug 28, 2022
Service airbag system, service antilock brakes, service transmission, service shifter suddenly appear. Ater pulling over and turning it off the car went dead. Just spent $1500 for a new computer and two days later I have service airbag system. I have videos of the chaos. If this car is in an accident the airbags will not go off and passengers will be unprotected. The electrical issues in this car are beyond comprehension. Chrysler needs to take responsibility before it causes a catastrophic injury. The behavior of this vehicle is unacceptable and unsafe.
Service brakes, Aug 24, 2022
Campaign: P14 While driving in wet/rainy conditions, the vehicle failed to brake and instead sped up.
Seats, Aug 12, 2022
The contact owns a 2014 Dodge Durango. The contact stated that when she entered the vehicle, she noticed that the front passenger's side headrest and the front driver's side headrest had deployed. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 69,000.
Seats, Aug 9, 2022
The contact owns a 2014 Dodge Durango. The contact stated that while driving at an undisclosed speed, the driver's side front headrest detached, striking him in the back of his neck. The contact suffered a headache and a sore neck; however, no medical attention was received. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 197,000.
Seats, Jul 25, 2022
headrest activated while the vehicle is parked in my garage.
Electrical system, Service brakes, Jun 30, 2022
My 2014 dodge durango brake lights stay on while in park, can shift into park without pressing the break in, and can start without pressing break.
Other or unspecified, Jun 26, 2022
Was parked and inside the car when the driver headrest deployed.
Seats, Jun 20, 2022
I was at a stop sign driving home from work. As I stopped at the stop sign, the front passenger side seat, headrest exploded from the backing portion of it. It sounded like a gun shot. Now I am afraid the Driver's side will eventually do the same. I am calling the Dodge Dealership that I have my vehicle service tomorrow morning.
Electrical system, Exterior lighting, Jun 20, 2022
Internal failure of catalytic converter and body control module
Seats, Jun 14, 2022
Passenger side Head rest deployed for no reason No safety issues. Have not ‘contacted dealer. No inspections conducted. No warnings
Seats, Jun 13, 2022
The front passenger active headrest restraint deployed randomly, without cause. It appears the hinges inside that hold it closed developed cracks and failed, allowing it to deploy. Yes, it is available for inspection upon request. It smacked the passenger in the back of the head fairly hard and caused a distraction for everyone in the car as it was sudden and loud. The vehicle has not been taken in for service, I will replace the part on my own. No one has inspected the headrest. There were no warnings of any sort before this happened.
Seats, Jun 6, 2022
Without warning, the Driver-seat active head restraint (AHR Head Rest) deployed WHILE DRIVING ON THE HIGHWAY nearly resulting in an accident. There were no sudden stops, sudden movements of the vehicle, nor were there any bumps or pot-holes; I was simply driving down the highway. It's like a punch to the back of the head, while driving, creating an extremely unsafe situation, especially in heavy traffic. Vehicle has not yet been inspected.
Structure, May 19, 2022
The contact owns a 2014 Dodge Durango. The contact stated that while driving at 65 MPH, the spoiler detached from the vehicle without warning. The contact stated that no cars were damaged and no one was injured due to the failure. The dealer and the manufacturer were both notified of the failure and both informed her that the failure was not covered under recall or warranty. The contact took the vehicle to an independent mechanic where the electrical tape was placed over the loose wiring that resulted from the failure. The vehicle had yet to be repaired. The failure mileage was approximately 106,000.
Exterior lighting, May 18, 2022
The long rear tailgate lamp (called the CHMSL) suffers from water intrusion which results in LED failure. This is a reoccurring issue. I am now trying to get this lamp replaced for the 4th or 5th time (yes, I've lost track because it's ridiculous!) Dodge should do a recall and hold the lighting manufacturer accountable as it is a common problem over many years of vehicles. Why should the consumer be burdened with having to replace this lamp every 1-2 years?? Lighting is a safety feature! Failure of LED's is a safety failure. This is an automatic recall so why hasn't a recall been issued?? Nothing on the vehicle system tells you the LED's are out. This affects visibility and can lead to accident, injury or death.
Electrical system, Exterior lighting, Other or unspecified, May 2, 2022
Rear racetrack lighting fills with water. Could short out causing fire or no lights. Have had replaced in 2017. Now water leaking again. Common issue when searched for. Called dealers said dodge warranty has not been covering issue now. Have max care coverage.
Seats, Apr 24, 2022
The headrest restraint system popped the headrest into the back of the passengers head while driving under normal conditions.
Seats, Apr 21, 2022
Active headrest system popped without accident
Seats, Apr 4, 2022
Active headrest restraint deployed unexpectedly. Wife was driving down the highway and got onto the rumble strip for 50 feet or so and the drivers side headrest deployed hitting her in the back of the head. She's got a stiff neck now. I called the dealership and there's no recall for this even though it's been under investigation for 2.5 years. What gives? Someone is going to be seriously injured one of these days
Electrical system, Mar 30, 2022
Vehicle battery dies due to lights staying on after shutting vehicle off, i have been jump starting it so i can drive it but lately the car is acting up and turn off on me while driving on the freeway. I have read online that some dodge vehicle have te same issue related to the body control module.
Electrical system, Mar 25, 2022
My 2014 Dodge Durango SXT RWD alternator stopped working. Was on the way home on 03/24/2022 that night and was driving on 4 lane state hwy. when all of a sudden it started to cut out and the low voltage light appeared on display. I had no choice but to stop in the turning lane right before it quit running. Tried to restart and it just clicked, and dash display disappeared. Had to engage park override and manually push Durango across two lanes of oncoming traffic, luckily two men stopped to help me push it and helped stop traffic so we would not have to stop when we got it rolling. once we had it on side street I tried to restart once again, and it just clicked. Used a battery booster box to jumpstart it and with box on it would run, with box taken off it would run till battery lost voltage and engine will stop running. Luck I was only about 2 miles from my home and the men who stopped and helped pull me the rest of the way home using a tow strap. The Durango is in my driveway and will not start and run to take anywhere to be diagnosed. Dodge told me if the vin didn't show a recall, I'd have to pay the tow bill up front and if it did turn out to be a defective alternator, I can send the tow bill in for reimbursement. (I am Disabled and can't afford a tow truck to tow it 15 miles to nearest dealership.) The only time any warning lamps came on was just before it stopped running as I was getting in turn lane. Durango has run fine Purchased 01/19/2022 and second owner and have put only 2400 miles on it since I got it. Even took to North Central Arkansas and back to Odessa Tx in late Jan 2022 with no issues. This Alternator Part# 04801779AG was in a recall for the 2014 Durangos with a 3.6l engine recall # 14v-634 and was revised with 17v-741 I am attaching a pic of alternator part number that is still on My Durango. This s my only vehicle and use it to make Heart Specialist appointments and run earns as needed, so can't be without it very long.
Electrical system, Mar 25, 2022
Wife coming home from work around midnight on 03/24/2022. 2014 Durango suddenly started to not respond to throttle, and dash showed low voltage and stop running. After jumpstarting Durango shows only 10v on display and confirmed with voltmeter at alternator. entered my vin for recalls and it shows none open. She had just turned off major a major 4 lane state hwy and that is when it died. If it had died in middle of turn she would have been in a major accident. Durango was driven at 10 mph due to engine derating, with no light on and all acc turned off made it home lucky to have only been 1 mile from home and on neighborhood street. Inspection will have to be done at my home, Durango will not start. Cant afford tow bill I am on Disability and a fixed income. Low voltage light came on just as she crossed two lanes of traffic and stared on neighborhood street. This car is used to take me to doctors appointments at my Heart Specialist, wife to work and daily driver. Durango has 153000 miles. This is the first time it has happened