2014 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 782 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Durango model years with reports.
Of the 2014 reports, 23 involved a crash and 9 involved a fire. 60 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
782 reports, newest first.
Seats, Mar 24, 2021
THE VEHICLE WAS OCCUPIED BY MY WIFE AND TWO SMALL CHILDREN. THEY WERE STATIONARY SITTING AT IDLE IN A PARKING LOT WHEN THE ACTIVE HEAD RESTRAINT SYSTEM IN THE DRIVER SEAT DEPLOYED NARROWLY MISSING MY WIFE'S FACE AS SHE WAS TURNED AROUND LOOKING AT THE CHILDREN IN THE REAR OF THE VEHICLE. THERE WAS NO FORCE OR INADVERTENT CONTACT MADE TO THE SEAT OR IN THE VICINITY OF THE HEADREST THAT WOULD CAUSE ACCIDENTAL DEPLOYMENT AT THE TIME OF OCCURRENCE. THE HEADREST IS NOW UNSERVICABLE AND UNABLE TO BE RESET AS THE PLASTIC HARDWARE IN THE TRIGGER MECHANISM FAILED.
Air bags, Seat belts, Mar 20, 2021
DRIVERS SIDE SEATBELT WILL NOT RETRACT
Fuel/propulsion system, Mar 19, 2021
CAR IS HAVING ISSUES PERIODICALLY WHEN CRANKING, IT WILL SOMETIMES TAKE 2-3 SECONDS FROM PUSH THE "START" BUTTON UNTIL THE CAR CRANKS OVER. FROM TALKING TO MY GARAGE AND DOING ADDITIONAL RESEARCH ON NHTSA, I UNDERSTAND THAT THIS WAS A PROBLEM THAT THE 2011-2013 MY DURANGOS WERE RECALLED UNDER, HOWEVER IT APPEARS THIS IS A PROBLEM FOR MY 2014 AT LEAST ALSO. I CALLED THE DEALER WHO ALMOST IMMEDIATELY ACKNOWLEDGE THE ISSUE BUT ON A LOOK-UP ON MY VIN DID STATE THAT THIS HAD NOT BEEN RECALLED YET FOR THE 2014S. I WOULD NOTE THE ISSUE MORE FREQUENTLY OCCURS WHEN COLD BUT IT'S NOT CONSISTENT. GIVEN THAT THERE ARE OTHER COMPLAINTS ON THE NHTSA.GOV WEBSITE AND DODGE ENTHUSIAST SITES FOR THIS ALSO, I'D STRONGLY SUGGEST THAT NHTSA GET CHRYSLER/DODGE/STELLANTIS TO ISSUE A FORMAL RECALL FOR THIS ASAP!
Exterior lighting, Mar 16, 2021
REAR LIGHT BAR BEGAN CRACKING ON ITS OWN. MOISTURE AND WATER IS GOING INSIDE OF IT AND COULD CAUSE A SHORTAGE. CONTACTED DODGE BUT THEY STATE THEY CAN'T DO ANYTHING AND I JUST HAVE TO BUY A NEW ONE ON MY OWN BUT IT IS OVER $1000 NEW.
Engine, Mar 16, 2021
2014 DODGE DURANGO, WITH 125,000. HAS RECENTLY REQUIRED REPLACEMENT OF THE OIL/COOLAND HOUSING, WHICH HAS A KNOWN DEFECT AND COST $1800 (MEINEKE). NOW REQUIRES REPLACEMENT OF ROCKER/LIFTERS/CAM AT A COST OF $4,200 (RAMSEY DODGE, CHRYSLER JEEP). BOTH REPAIRS ARE KNOWN DEFECTS, BUT NOT WARRANTIED OR SUBJECT TO RECALL BY CHRYSLER DESPITE THESE WELL KNOWN ISSUES AND A RECENT LAWSUIT.
Electrical system, Other or unspecified, Mar 15, 2021, fire
THE VEHICLE WAS PARKED IN MY DRIVEWAY AND HAD NOT BEEN USED SINCE 10PM THE NIGHT BEFORE. AT 7AM I NOTICED SMOKE COMING FROM THE BACK OF THE VEHICLE AS I LOOKED OUT MY WINDOW. I WENT OUT AND THERE WAS A SMALL FLAME UNDER THE BUMPER NEAR THE EXHAUST PIPE ALSO SOME WIRES SEEMED TO BE ON FIRE. I WENT TO GET A HOSE, AND WHEN I RETURNED THERE WERE FLAMES ERUPTING UP NEAR THE TAIL LIGHT. A NEIGHBOR PUT OUT THE FIRE WITH A DRY CHEMICAL EXTINGUISHER. I CALLED THE FIRE DEPARTMENT, AND THEY SAID THEY HAD NO IDEA WHAT COULD'VE HAPPENED, BUT SUSPECTED AN ELECTRICAL SHORT. I AM TAKING TO THE DEALER TO UNDERSTAND.
Seats, Mar 5, 2021
DRIVING HOME AND HEADREST FORCEFULLY DEPLOYED STRIKING BACK OF MY HEAD. I WAS IN FAIRLY HEAVY TRAFFIC AND, AT FIRST, THOUGHT I HAD BEEN REAR ENDED. I DISCOVERED WHAT HAD HAPPENED ONCE I GOT HOME AND SAW THAT THE HEADREST WAS NOT INTACT.
Seat belts, Mar 3, 2021
FRONT SEAT BELT RETRACTORS HAVE LOCKED MAKING THEM UNUSABLE. I AM THE ONLY OWNER, NO ACCIDENTS AND 81000 MILES. DEALER SAYS NOT COVERED UNDER WARRANTY AND COST TO REPAIR IS OVER $600 EACH. THIS IS A NOTED ISSUE ON THE SAME YEAR JEEP TOO. THIS SHOULD BE A RECALL ITEM. MY CAR IS CHILD FREE ALSO. THIS IS UNSAFE AND SHOULD NOT BE OCCURRING,
Seats, Mar 1, 2021
HEADREST DEPLOYED WITHOUT A REAR COLLISION OR HARD BRAKING. VEHICLE WAS STATIONARY WHEN THE HEADREST SAFETY MECHANISM DEPLOYED.
Exterior lighting, Feb 25, 2021
WATER FILLS UP IN THE LIFTGATE SECTION OF THE TAIL LIGHT ON BOTH THE RIGHT AND LEFT SIDE.
Engine, Feb 19, 2021
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT A TICKING NOISE OCCURRED COMING FROM THE ENGINE. THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE ENGINE LIGHT WAS FLICKERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE WHERE THE TICKING NOISE WAS COMING FROM. THE MECHANIC INFORMED THE CONTACT THAT IT COULD BE THE LIFTER OF THE CYLINDER HEAD. THE CONTACT STATED THAT THE OXYGEN SENSOR, SPARK PLUGS, AND COIL PACKS WERE REPLACED. THE CONTACT CALLED JIMMY BRITT CHRYSLER JEEP DODGE RAM (12114 US-301 S, STATESBORO, GA 30458) AND INFORMED THE DEALER OF THE FAILURE, AND WAS INFORMED THAT THERE WOULD BE A FEE FOR DIAGNOSTIC TESTING. THE CONTACT WAS ALSO INFORMED BY THE DEALER THAT CHRYSLER HAD EXTENDED THE WARRANTY ON THE TICKING FAILURE HOWEVER, HER VEHICLE YEAR WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.
Engine, Fuel/propulsion system, Feb 19, 2021
1. WHEN I WANT TO START MY CAR IT CRANKS MORE AND LONG AND DOES NOT START IN FIRST ATTEMPT, SECOND ATTEMPT IT STARTS. TOOK THE CAR TO THE DEALER THEY TOLD FUEL PUMP, AND WHEN THE PROBLEM STARTED ITS JUST ONLY 110000KMS. SEND THE MESSAGE TO FCA THEY DOES NOT CARE THEY TOLD THE CAR FINISHED MANUFACTURER WARRANTY WE HAVE TO REPAIR AND ITS A KNOWN PROBLEM FOR THEM. FUNNY PART IS MY FRIEND ALSO TOOK THE SAME CAR SAME MODEL WITH ONE WEEK DIFFERENCE HE ALSO FACE THE SAME ISSUES ON SAME MONTH ON 2020 OCT I BELIVE. I ALREADY REPORTED BUT NO RESPONSE. THIS FUEL PUMP CAN CAUSE PROBLEM WHILE DRIVING ALSO IF PRESSURE FAILS AND NO SUPPLY OF FUEL THEN ITBCAN CAUSE ACCIDENT. THE OTHER THING IS SOME OTHER MANUFACTURER FOR AMERICAN AND GERMAN CARS ALREADY CALLED FOR RECALL DUE TO FUEL PUMP ON JAN 2021, STILL FCA MANUFACTURER DOES NOT CARE THEY JUST IGNORE THE COMPLAINT AND ISSUE TELLING WARRANTY FINISH. 2. MY SECOND ISSUE HAPPEND WHEN AROUND 65000 LMS ENGINE IS GIVING NOISE TICKING, DEALER TOLD TAPPET ISSUE WARRANTY FINISHED CANT DO ANYTHING. U CAN DRIVE ITS JUST GIVE SOUND ONLY. NOW THE SOUND IS INCREASED AND I INFORMED MANUFACTURER THEY TOLD Y I DID NOT TELL BEFORE MY WARRANTY FOR CAR IS FINISHED, AND IF WE GO AND CHECK 2014 MODEL DURANGO THE PROBLEM OS COMMON AND THEY DONT WANT TO FIX THEY JUST WANT US TO PAY HUGE AMOUNT OF MONEY TO REPAIR OUR OWN, THEY KNOWS THEIR CAR HAVE THESE PROBLEMS AND THEY NEVER BOTHERED. ON MY VIEW THEY HAVE TO TAKE INITIATIVE TO RECALL TO FIX. IF U GO TO COMPLAINT FORUM THERE IS LOT LIKE THIS PROBLM. FCA JUST DONT CARE AFTER THEY SELL THEIR CAR AND WANT TO PAY HUGE AMOUNT OF MONEY AMD DOES NOT GIVE RELIABLE CAR. NHSTA HAVE TO INVOLVE AND TAKE ACTION. HOPE I WILL GET POSITIVE ACTION FROM NHSTA WHERE MANUFACTURER IGNORED.
Exterior lighting, Feb 18, 2021
THE TAIL LIGHT TRACK ACROSS THE TAILGATE CONTINUES TO TAKE ON WATER. I FIRST HAD IT REPLACED IN APRIL 2018 AT WHICH POINT I WAS TOLD THAT IT'S ABOUT $1300 FIX BUT WAS COVERED UNDER MY WARRANTY. FAST FORWARD AND EARLY 2020, REPLACEMENT HAS SAME ISSUE WITH CONDENSATION. IT WAS REPLACED AGAIN AND I WAS TOLD IF THERE WERE ANY ISSUES THAT I WOULD BE PAYING OUT OF POCKET AS I WAS PAST THE ORIGINAL 2 YEAR WARRANTY REPLACEMENT. IT IS NOW A YEAR LATER AND THE 2ND REPLACEMENT IS HAVING THE SAME ISSUE. THIS IS THREE TAILLIGHT FIXTURES HAVING THE SAME ISSUE. DODGE NEEDS TO PAY FOR THIS. ESSENTIALLY I'D BE PAYING $1300 EVERY TWO YEARS TO REPLACE AT THIS POINT OR HAVE BURNT OUT ELECTRIC COMPONENTS BECAUSE OF THE WATER. A $40K VEHICLE WITH 64,000 MILES ON IT.
Engine, Feb 16, 2021
THE OIL FILTER ADAPTER HOUSING IS LEAKING OIL. I WAS MADE AWARE THAT IT IS A PROBLEM ON ALL DODGE DURANGO MODELS. THE DEALERSHIP IS CHARGING OVER $1K FOR THE REPAIR. THIS IS A MANUFACTURING DEFECT WHICH THE COMPANY SHOULD COVER.
Air bags, Seats, Feb 15, 2021
DRIVER SIDE HEADREST ASSEMBLY EXPLODED.
Electrical system, Exterior lighting, Jan 27, 2021
WHILE DRIVING MY VEHICLE AT 60 MPH MY LIGHTS STARTED TO FLICKER ON AND OFF. EVENTUALLY THEY STOPPED BUT THE DRIVER SIDE HEADLIGHT HAD NEVER CAME BACK ON. I REPLACED THE BULB AND STILL NOTHING. BEING ON THE HIGHWAYS I FELT I WAS CAUSING DISTRACTIONS TO OTHER DRIVERS FROM MY HEADLIGHTS MALFUNCTIONING AND PUTTING MYSELF IN DANGER WITHOUT HAVING THE PROPER LIGHTING TO DRIVE SAFELY.
Exterior lighting, Jan 25, 2021
THE RACETRACK TAIL LIGHT IS NOT AIRTIGHT SO WATER GETS INSIDE THE LAMP. THIS CAUSED AN ELECTRICAL SHORT ON THE LED BOARDS AND SMOKE FILLED MY CAR. I CONTACTED DODGE AND THEY SAID THERE WAS NOTHING THEY COULD DO FOR ME. MY INSURANCE ACCEPTED IT AS A CLAIM AND I HAD THE LAMP REPLACED. THE OLD LAMP WAS INTERMITTENTLY LIT BEFORE GOING COMPLETELY OUT.
Seats, Other or unspecified, Jan 24, 2021
WE WERE DRIVING HOME FROM THANKSGIVING BREAK ON THE HIGHWAY WHEN WE HEARD A LOUD POP. MY HUSBAND THOUGHT MY DAUGHTER HAD THROWN SOMETHING AT HIS HEAD. WE LOOKED BACK AND SHE WAS ASLEEP. WE TURNED ON THE LIGHTS TO SEE WHAT HAPPENED AND WE FOUND THE HEAD TEST HAD POPPED OUT. MY HUSBAND HAD A SLIGHT HEADACHE AFTER BUT WE CANNOT GET THE HEADREST FIXED.
Seats, Jan 22, 2021
THE SECOND INCIDENT WAS MYSELF DRIVING ON THE FREEWAY THE DRIVER SIDE HEADREST BURST FORWARD WHILE IN MOTION HITTING ME IN THE BACK OF THE HEAD CAUSING ME TO SWERVE FROM THE FAR LEFT LANE ACROSS TWO LANES BEFORE GAINING CONTROL OF THE VEHICLE AGAIN. LUCKY FOR ME IT WAS LATE AT NIGHT AND NO OTHER TRAFFIC WAS AROUND OTHERWISE I COULD HAVE ENDED UP IN A COLLISION. ALSO REFER TO TRACKING NUMBER 11389462. AS THIS WAS THE SECOND HEADREST TO MALFUNCTION.
Seats, Jan 22, 2021
ONE DAY WHILE MY WIFE WAS DRIVING WITH MY 23 YEAR OLD DAUGHTER IN THE FRONT PASSENGER SEAT THEY WAS SITTING AT A RED LIGHT AND THE HEADREST BURST FORWARD HITTING MY DAUGHTER IN THE BACK OF THE HEAD. EVER SINCE THAT DAY SHE NOW HAS ISSUES WITH VERTIGO AND HAS DIZZY SPELLS AT LEAST 2 TIMES A MONTH.
Exterior lighting, Jan 20, 2021
THE CENTER PART OF THE RACETRACK TAIL LIGHT LEAKS AND THE WATER CAN AND WILL CAUSE THE LIGHT TO FAIL. CHRYSLER KNOWS OF THE ISSUE AND IT IS HAPPENING IN LARGE NUMBERS ON THE 2014 TO CURRENT DODGE DURANGO. THE REPLACEMENT OF THE PART IS OVER $1,000 US DOLLARS AND YET THEY WILL NOT RECALL THE VEHICLES TO MAKE IT RIGHT INSTEAD THEY USE IT AS A MONEY PIT. THE LIGHT CAN LEAK IF THE VEHICLE IS STATIONARY OR MOVING IN WET WEATHER AND SIMPLY WASHING THE VEHICLE WILL CAUSE WATER TO STAND IN THE HOUSING. THE LIGHTS HAVE BEEN KNOWN TO GO OUT COMPLETELY GOING DOWN THE ROAD ALONG WITH THE LICENSE PLATE LIGHTS CAUSING A DANGEROUS SITUATION. PLEASE HELP US HARD WORKING PEOPLE OUT AND MAKE CHRYSLER ACCOUNTABLE FOR THIS POORLY SEALED DESIGN BECAUSE THAT MUCH MONEY ISN'T EASY TO COME BY THESE DAYS.
Exterior lighting, Structure, Jan 16, 2021
REAR RACE TRACK LIGHTING TAKING ON WATER WHEN IT RAINS.ED LIGHTS HAVE SHORTER OUT. HAPPENS WHEN VEHICLE IS EXPOSED TO WET AND RAINY CONDITIONS OR CARWASH
Seats, Jan 13, 2021
I WAS PULLING OUT OF THE PARKING LOT OF MY PLACE OF EMPLOYMENT AND AS I STOPED TO MAKE A RIGHT TURN TO THE STREET. THE DRIVER SIDE HEADREST DEPLOYED AND HIT ME IN THE BACK OF MY HEAD AND NECK
Seat belts, Back over prevention, Jan 13, 2021
SEAT BELTS WONT RETRACT, FORWARD COLLISION SYSTEM WORKS ONLY HALF THE TOME OR LESS.
Fuel/propulsion system, Dec 22, 2020
GAS PUMP KEEPS STOPPING WHEN FILLING GAS TANK, LIKE SOMETHING IS STOPPING IT FROM FLOWING FAST