2017 Dodge Durango
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 211 owner complaints filed for this model year. This is the 15th highest complaint count among 25 Durango model years with reports.
Of the 2017 reports, 9 involved a crash and 2 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, axle assembly, axle shaftAug 31, 2017
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Durango vehicles. The vehicles may have been assembled with rear axle halfshafts that are too short.
If a halfshaft is too short, it may disengage from the differential causing a loss of drive and increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace both halfshafts, free of charge. The recall began on September 18, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T55.
Campaign 17V541000 on NHTSA.gov
Representative owner complaints
211 reports, newest first.
Electrical system, Oct 6, 2020
ALL DOORS LOCK EXCEPT FOR THE DRIVER'S DOOR
Exterior lighting, Oct 2, 2020
THE LIFT GATE BRAKE LIGHT GETS MOISTURE INSIDE DURING RAIN. THE WATER BUILDS UP AND BURNS OUT THE LED LIGHTS. THIS IS A SAFETY ISSUE. YOU NEED BRAKE LIGHTS.
Exterior lighting, Engine, Fuel/propulsion system, Oct 1, 2020
1. MY FUEL TANK WILL NOT FILL UP ALL THE WAY AND WILL STOP AT EACH FILL UP. I HAVE TO MANUALLY KEEP TRYING TO PUMP THE FUEL. ALMOST ALWAYS I CAN NEVER FILL FULLY UP. THIS IS A KNOWN ISSUE AND NEEDS TO BE RESOLVED. 2. I ALSO HAVE AN ISSUE WITH MY RACETRACK TAIL LIGHT WITH CONDENSATION AND WATER GETTING INSIDE. I HAVE A FAULTY LIGHT AS I HAVE HAD MY DEALER CHECK FOR CRACKS OR OPENINGS.3. AUTO START ON/OFF JERKY AND SOMETIMES DOES NOT START ON TIME AND WILL JOLT FORWARD WHEN TRYING TO ACCERATE AT STOP LIGHT.
Seats, Sep 28, 2020
DRIVER SIDE HEADREST POPPED OUT AND WON'T GO BACK IN
Fuel/propulsion system, Sep 9, 2020
I PREVIOUSLY REPORTED A FUELING PROBLEM WITH THIS CAPLESS FUEL SYSTEM. THIS IS TO UPDATE THE INFORMATION AND PROBLEM. FUEL STILL CAN'T BE PUT INTO THE TANK. THE RELIEVE VALVE OR SOMETHING IN THE SYSTEM FORCES THE GAS STATION FUEL PUMP TO CUT OFF EVERY FEW SECONDS. THE SOLUTION FROM THE DEALER AND ONE MECHANIC IS TO REPLACE THE ENTIRE FUEL TANK AT $1500-$1600. IF YOU CAN'T PUT FUEL IN A VEHICLE THAT'S 3 YEARS OLD WITH 45K MILES, HOW CAN IT BE SAFE TO DRIVE? I BASICALLY HAVE TO STAND THERE FOR 10-15 MINUTES CLICKING THE FUEL PUMP OVER AND OVER WHILE HOLDING THE FUEL PUMP LEVER AT 1/3 ON. I NOW HAVE NO WAY TO KNOW IF THE TANK IS ACTUALLY FULL OR NOT OTHER THAN GUESSING BY HOW MANY GALLONS I THINK SHOULD BE GOING INTO THE TANK. GUESSING INCORRECTLY RESULTS IN GAS POURING OUT OF THE TANK, DOWN THE VEHICLE AND ALL OVER THE GROUND. GREAT FOR THE ENVIRONMENT.
Exterior lighting, Aug 25, 2020
THE RACE TRACK TAIL LIGHT HAS WATER IN IT AND CONDENSATION. THE LED LIGHTS SHORT IT OUT WHILE DRIVING AND ALMOST CAUSED AND ACCIDENT. GOT STOP BY THE COPS BECAUSE IN HIS WORDS MY LIGHTS KEEP FLICKERING IS A QUALITY CHECK DEFECT.THERES A WHOLE COMMUNITY GOING TROUGH THIS PROBLEM WE NEED A SOLUTION. THIS HAPPENS IF THE TRUCK IS STOP OR MOVING GETS WATER INSIDE THE RACE TRACK TAILED LIGHTS.WE GETTING A HURRICANE HERE IN TEXAS SO MUCH WATER MY HOUSE MIGHT NOT FLOOD BUT MY LIGHTS WILL.
Fuel/propulsion system, Aug 6, 2020
THE CAPLESS (NO GAS CAP) FUEL SYSTEM WILL NOT ALLOW YOU TO PUT FUEL IN THE VEHICLE. IT HAS SOME SORT OF CHECK VALVE THAT IS FAILING AND CAUSES THE FUEL PUMP TO SHUT OFF EVEN WHEN YOU ARE RUNNING ON EMPTY. IF YOU SEARCH THE INTERNET, THERE ARE MANY COMPLAINTS ABOUT THIS SAME PROBLEM. IT STARTED AS AN OCCASIONAL PROBLEM WHEN THE VEHICLE WAS 2 YEARS OLD. NOW AT 3 YEARS OLD, THE ONLY WAY TO FILL IT, IS TO TURN THE GAS PUMP HANDLE UPSIDE DOWN WHICH CAN CAUSE GAS TO LEAK OUT ON THE SIDE OF THE VEHICLE AND THE GROUND. EVEN THIS METHOD ONLY WORKS 60% OF THE TIME. IF YOU CAN'T PUT GAS IN THE VEHICLE, YOU ARE AT RISK OF RUNNING OUT OF GAS ON A BUSY INTERSTATE WHICH IS A MAJOR SAFETY PROBLEM.
Electrical system, Jul 18, 2020
PARKSENSE MODULE FAILED. VEHICLE HAS LESS THAN 33,000 MILES. WHEN PARKSENSE BUTTON IS PRESSED IT CHIME ONCE.
Electrical system, Exterior lighting, Jul 12, 2020
WATER POOLING IN TAILLIGHTS CAUSING CORROSION TO LED'S AND BURNING THEM OUT - CAN LEAD TO SHORT CIRCUIT AND POSSIBLE FIRE.
Exterior lighting, Jul 3, 2020
WATER ENTERED TAILGATE LIGHT HOUSING AND POOLED UP OVER TIME. THIS CAUSED SOME OF THE LIGHTS TO GO OUT. THE DURANGO HAS LESS THAN 35,000 MILES AND DUE TO IT COMING FROM CANADA THERE IS NO FACTORY COVERAGE. SEEMS AFTER LITTLE RESEARCH IT IS A VERY COMMON PROBLEM AND VERY COSTLY TO OWNERS. TO THE TUNE OF $1200 AND UP FOR DEALERSHIP REPLACEMENT AND LABOR. *TR
Exterior lighting, Jun 20, 2020
THE DRIVER SIDE HEADLIGHT WENT OUT. MY CAR WAS STILL UNDER WARRANTY SO I TOOK IT IN FOR SERVICE. THEY INFORMED ME THAT THE WHOLE HEADLIGHT ASSEMBLY HAD TO BE REPLACED BECAUSE THE BALLEST WAS BAD WHICH CAUSED THE BULB TO BLOW. WITHIN TWO OR THREE WEEKS THE PASSENGER SIDE ONE WENT OUT AND WAS TOLD THE SAME THING. THE CAR WASN'T UNDER THE MANUFACTURE WARRANTY AT THAT POINT SO ENDED UP COSTING ME MONEY TO REPLACE IT. THIS IS CLEARLY A FAULT IN THE DESIGN BECAUSE THERE WAS ANOTHER CUSTOMER THERE THAT HAD THE VERY SAME ISSUE. BOTH LIGHTS WHEN YOU STARTED THE CAR THE LIGHT WOULD FLASH ON AND THEN AFTER STARTING TO DRIVE THE LIGHT WOULD THEN GO OUT. *TR
Electrical system, Vehicle speed control, Electronic stability control (ESC), Jun 7, 2020
THE LIGHTS IN THE CAR ARE GOING OFF AND ON BY THEMSELVES, THE PASSENGER WINDOW GOES DOWN WITHOUT THE WINDOW BEING TOUCHED. AND THE CAR WILL TURN OFF WHEN IDLING IN THE PARK POSITION AND THE AUTOMATIC SHUT OFF IS NOT ON OR OFF.
Power train, Electrical system, Engine, May 28, 2020
LEAVING A FRIENDS HOUSE MY '17 DD WITH 32K MILES STALLED OUT WHILE I WAS IN A TURN LANE ON A BUSY STREET JUST AT AN INTERSECTION LEADING TO THE HIGHWAY. THE DASH LIT UP WITH SEVERAL LIKES AND THE ONLY LIGHT I COULD CATCH WAS 'POWER STEERING ISSUE CAR WILL CUT OFF SOON' THE CAR WAS STILL IN THE 'RUN' POSITION AND TURNING TO 'OFF' OR 'ACC' WAS NOT ENGAGING. I COULD NOT MOVE OR PUSH THE VEHICLE AS ENGAGE THE NEUTRAL POSITION WAS NOT HAPPENING. AFTER CALLING THE TOW TRUCK AND SITTING FOR ABOUT AN HOUR (SCARED I'D GET HIM BY ONCOMING TRAFFIC) I LOOKED IN THE MANUAL AND ONLINE TO SEE HOW TO MANUALLY ENGAGE THE NEUTRAL POSITION. AFTER A FEW FAILED ATTEMPTS I WAS ABLE TO ENGAGE IT AND MOVE IT SAFELY FROM THE STREET. TOW TRUCK ARRIVED AN HOUR LATER AND NOW NO BUTTONS WORKED. HE HAD TO USE THE MANUAL KEY TO UNLOCK DOORS AND THE DASH WAS LIGHTING UP WITH SEVERAL WARNINGS. GOING TOO FAST TO SEE OR DESCRIBE. APPT IS SCHEDULED FOR 5/28 PREVIOUSLY SCHEDULED BECAUSE TWO DAYS PRIOR TO THIS EVENT GAS GAUGE INDICATED ALMOST EMPTY. WENT TO FILL UP AND WAS ONLY ABLE TO FILL 7.7 GALLONS BEFORE GAS PUMP INDICATED THE CAR WAS FULL. AFTER I STOPPED PUMPING THE NEEDLE ONLY READ HALF A TANK BUT WOULD NOT LET ME CONTINUE TO FUEL AS IT INDICATED IT WAS ALREADY FULL. *TR
Exterior lighting, Apr 17, 2020
DRIVER SIDE HEAD LAMP REPEATEDLY FAILS AND BURNS OUT AFFECTION NIGHT TIME DRIVING VISIBILITY. WHEN EACH AND EVERY BULB IS REPLACED IT HAS BURNED TERMINALS CAUSING LIGHT BULB TO SHORT OUT. NOT ONLY IS THIS EXPENSIVE TO REPLACE EVERY 3 TO 4 WEEKS, IT IS UNSAFE TO OPERATE THE VEHICLE WITH LOW VISIBILITY AT NIGHT. IT ALSO, MAKES MY VEHICLE LESS VISIBLE TO ONCOMING DRIVERS. IN ADDITION, IT IS CAUSING UNDO DISTRESS BEING CONSTANTLY PULLED OVER BY LAW ENFORCEMENT AND BEING EITHER FINED OR WARNED FOR DRIVING ILLEGALLY WITH ONE HEAD LAMP I HAVE SEEN ON YOU TUBE AND OTHER OUTLETS ON LINE THAT THIS IS A TYPICAL PROBLEM FOR THIS MAKE AND MODEL OF VEHICLE.
Exterior lighting, Mar 26, 2020
WATER POOLING INSIDE THE RACETRACK TAILLIGHTS, DECKLID AREA. LIGHTS SEEM TO NOT BE WATERPROOF OR WATERTIGHT.
Exterior lighting, Mar 12, 2020
MY LEFT TURNING SIGNAL KEPT GOING OUT AND COMING BACK ON. THEN I NOTICED IT WAS EFFECTING THE HEAD LIGHTS. IT SEEM LIKE SOMETHING IS LOOSE BECAUSE SOMETIMES IF I HIT A BOMP THEY START WORKING NORMAL AGAIN. NOW BOTH HEAD LIGHTS ARE OUT AND THE BULBS ARE FINE.
Exterior lighting, Mar 2, 2020
WATER COLLECTED IN THE REAR LIGHT BAR HOUSING CAUSING THE LIGHTS ON EACH LOWER CORNER OF THE HOUSING TO BURN OUT.
Air bags, Feb 10, 2020
AIRBAG SERVICE LIGHT CONTINUES TO FLASH AND BEEP WHILE VEHICLE IS IN MOTION.
Power train, Feb 10, 2020
VEHICLE HAS TRANSMISSION GEAR ISSUE OR SOFTWARE PROBLEM WHEN DOWNSHIFTING. CAR IS SUPPOSEDLY LEARNING TO DRIVING HABIT BUT TRANSMISSION SHIFTING JERKS ESPECIALLY WHEN YOU ARE DECREASING SPEED BEHIND CAR IN FRONT AND AS IT IS FULLY STOPPED AND ENGAGES INTO IDLE(1) IT JERKS HARSHLY TO POINT OF ALMOST HITTING CAR IN FRONT. EVEN WHEN PUTTING CAR INTO AUTOMATIC TO PADDLE SHIFTING MODE IT JERKS JUST TO ENGAGE THE GEAR. ECO MODE IS SPORADIC, SPORT MODE IS LESS, AND MANUAL PADDLE SHIFTING IS LEAST NOTICEABLE SINCE IT IS CONTROLLED BY USER. SIMILAR ISSUES HAVE BEEN REPORTED BY MULTIPLE DODGE USERS REGARDING TRANSMISSION JOLTING EVEN FOR 2015 TO 2019 MODELS, MAYBE EVEN FURTHER BACK. VEHICLE IS GOING TO SHOP TODAY ON 2/10/20.
Engine, Feb 7, 2020, fire
TL* THE CONTACT OWNS A 2017 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CONTACT NOTICED THAT THERE WAS GREY AND WHITE SMOKE COMING FROM THE TAIL PIPE. IN ADDITION, THE VEHICLE WAS RUNNING HOT WHILE THE START AND STOP WARING LIGHT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT MENTIONED THAT COOLANT WAS PUT IN THE VEHICLE TO COOL DOWN THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COIL NEEDED TO BE REPLACED AND THE HEAD GASKET WAS CRACKED AND LEAKING AND NEEDED TO BE REPLACED. THE CONTACT CONTACTED REDLANDS CHRYSLER JEEP DODGE RAM (500 W REDLANDS BLVD, REDLANDS, CA 92373) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS UNABLE TO BE REPAIRED DUE TO WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Exterior lighting, Feb 3, 2020
WITH IN THE PAST 8 MONTHS AND STARTING AT 38,000 MILES THE LED RACING TAIL LIGHTS ON THE PASSENGER SIDE HAS AN 8" INCH BURNT OUT SPOT AND NOW THE LEFT DRIVERS SIDE HAS THE SAME ISSUE.
Wheels, Jan 24, 2020
TIRE WEARS PREMATURELY CAUSE VIBRATIONS IN STEERING WHICH CAN CAUSE LOSE OF STEERING CONTROL. BOZAK OF MERRILLVILLE IN TECHNICIAN DESCRIBES THE ISSUE AS DODGE USING LOWER QUALITY TIRES ON A PERFORMANCE SUV. THESE VEHICLES ARE MOST COMMONLY USED FOR HAULING AROUND FAMILIES. I FIND IT DISAPPOINTING THAT THIS WOULD BE THE CASE WHEN A VEHICLE OF THIS PERFORMANCE AND PRICE TAGS HAS BEEN SUBJECTED TO LOWER QUALITY PARTS ESPECIALLY ON AN IMPORTANT ITEM LIKE TIRES.
Exterior lighting, Jan 24, 2020
TAIL LIGHT HAS WATER IN THEM. WEATHER CAUSES WATER TO FREEZE AND DAMAGE LIGHTS. MAKES IT HARD TO SEE WHEN BRAKING AT NIGHT.
Exterior lighting, Jan 21, 2020
I NOTICED THAT THE FRONT LEFT TURN SIGNAL QUIT WORKING. I ASSUMED IT WAS A BURNT-OUT BULB. IN SEARCHING ON THE INTERNET FOR A "HOW-TO" FOR REPLACING THIS BULB (IT'S IN PRETTY CRAMPED QUARTERS), I FOUND THAT IT WAS COMMON FOR THE TURN SIGNALS TO WORK INTERMITTENTLY FOR THIS VEHICLE AND SEVERAL MODEL YEARS BEFORE AND AFTER IT. FURTHER, THERE WAS A DIAGNOSIS OF BURNT CONTACTS THAT WERE THE CULPRIT. IN REMOVING THE BULB, IT APPEARED TO BE NOT BURNT OUT, BUT THE CONTACT WAS BURNT. I REPLACED IT AND THE NEXT DAY IT FAILED TO WORK AGAIN. NOW IT AND THE OTHER ONE WORK INTERMITTENTLY. IN REMOVING THEM, I FIND THAT THE CONTACT IN THE RECEPTACLE IS ALSO BURNT. I FEEL THAT THIS IS A PREVALENT PROBLEM ON THIS VEHICLE MODEL (GIVEN THE INTERNET COMPLAINTS), AND THAT THIS IS A SAFETY ISSUE. FURTHER, I AM REQUIRED (FOR SAFETY REASONS) TO HAVE FUNCTIONING TURN SIGNALS ON THIS VEHICLE. I CONTACTED THE DEALER AND THEY CLAIM THAT THERE ARE NO OUTSTANDING RECALLS ON THIS VEHICLE. BEYOND THAT THEY REFUSED TO COMMIT TO WHETHER THIS WAS A KNOWN PROBLEM OR IF THERE WAS A KNOWN SOLUTION.
Exterior lighting, Jan 19, 2020
I NOTICED WATER GETTING INTO THE MIDDLE LED RACE TRACK LIGHTING. THE MIDDLE LED LIGHT IS ALREADY OUT BECAUSE OF THIS. I BELIEVE THE HOUSING IS A FACTORY DEFECT, MY TRUCK ONLY HAS 40,000 AND THIS IS ALREADY HAPPENING. EXTENDED WARRENTY WONT COVER THIS BECAUSE OF "CONDENSATION."