2002 Ford Escape
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 1,070 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Escape model years with reports.
Of the 2002 reports, 68 involved a crash and 108 involved a fire. 45 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Structure, frame and membersApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.
Campaign 14V165000 on NHTSA.gov
Engine and engine coolingJul 26, 2012
Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.
Campaign 12V353000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJan 9, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2001-2002 ESCAPE VEHICLES MANUFACTURED FROM OCTOBER 22, 1999, THROUGH JULY 19, 2002, EQUIPPED WITH A BRAKE MASTER CYLINDER RESERVOIR CAP THAT COULD LEAK BRAKE FLUID. IF BRAKE FLUID LEAKS FROM THE CAP, IT COULD COME IN CONTACT WITH THE ANTILOCK BRAKE SYSTEM (ABS) MODULE WIRING HARNESS CONNECTOR.
CORROSION CAN DEVELOP IN THE ELECTRICAL CONNECTOR LEADING TO MELTING, SMOKE OR A FIRE.
DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER RESERVOIR CAP AND THE ABS ELECTRICAL SYSTEM WILL BE MODIFIED. AN INTERIM LETTER WAS MAILED ON JANUARY 20, 2012. DUE TO A PARTS DELAY, HOWEVER, THE REMEDY MAY NOT BE AVAILABLE CURRENTLY. IF PARTS ARE NOT AVAILABLE, FORD WILL INSTRUCT OWNERS TO PARK THEIR VEHICLES OUTSIDE UNTIL SUCH TIME AS PARTS BECOME AVAILABLE. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. THIS RECALL CAMPAIGN IS RELATED TO 07V-156.
Campaign 12V005000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 10, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.
AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.
DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V156000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Latches/locks/linkages, doors, latchDec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V602000 on NHTSA.gov
Vehicle speed control, cablesDec 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH 3.0L V6 ENGINES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.
AN UNEXPECTED INCREASE IN ENGINE IDLE SPEED MAY INCREASE STOPPING DISTANCE AND MAY RESULT IN A VEHICLE CRASH.
DEALERS WILL REPLACE THE ACCELERATOR CABLE. THE RECALL BEGAN ON JANUARY 10, 2005. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 04V574000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 6, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 ENGINES, DURING DECELERATION, THE ENGINE CAN STALL.
SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V165000 on NHTSA.gov
Representative owner complaints: hydraulic
152 reports, newest first. Show all
Service brakes, Hydraulic, Apr 3, 2008
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE MASTER CYLINDER LEAKED BRAKE FLUID ONTO THE POWER BOOSTER AND IS CAUSING POOR BRAKING PERFORMANCE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07E023000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER). THE CURRENT AND FAILURE MILEAGES WERE 74,000.
Service brakes, Hydraulic, Vehicle speed control, Mar 30, 2008
I WENT OUT TO CRANK MY VEHICLE AND IT RAN WIDE OPEN. I TURNED IT OFF AND TRIED IT TWICE MORE WITH THE SAME RESULTS. THE SECURITY OFFICER AT MY WORKPLACE CAME OVER AND RAISED THE HOOD TO SEE WHAT WAS GOING ON. TWICE MORE I CRANKED IT WITH THE SAME RESULTS. THEN HE FOUND THE PROBLEM MY SPEED CONTROL CABLE WAS NO LONGER CONNECTED. HE GOT IT BACK ON AND ADVISED ME TO GO TO MY DEALER. THE FOLLOWING DAY THEY HAD ME BRING IT IN, THEY INFORMED ME THAT MY PARTICULAR VEHICLE WAS NOT ON THE RECALL LIST. THEY WERE GOING TO ORDER THE PART, AND WHEN I ASKED THE CHANCES OF IT HAPPENING AGAIN, THEY REPLACED THE REGULAR SPEED CABLE AND DISCONNECTED THE CRUISE CONTROL ONE UNTIL THEY COULD GET ONE IN, JUST IN CASE. I DIDN'T GET TO SEE ANY LIST, I JUST KNOW THERE WAS A RECALL ON MY TYPE OF VEHICLE FOR THIS. AM I TO JUST TAKE THEIR WORD FOR IT? I THANK THE LORD THAT I WAS SITTING IN A PARKING LOT WHEN IT HAPPENED AND NOT OUT ON THE ROAD WHERE IT COULD HAVE BEEN A VERY BAD SITUATION. ALSO WHEN THEY SAID I WAS READY THEY ASKED HOW LONG MY ABS LIGHT HAD BEEN BLINKING--I TOLD THEM IT WAS BLINKING THE DAY I TEST DROVE AND THE SALESMAN WAS GOING TO ASK ABOUT IT WHEN WE GOT BACK TO THE DEALER. I NEVER GOT AN ANSWER. IF EITHER OF THESE ARE FAULTY AND WERE NEVER REPORTED I'D LIKE TO KNOW. OTHER PEOPLE MAY EXPERIENCING THE SAME THING. AND IF THESE CABLES HAVE BEEN REPLACED BEFORE AND IT'S HAPPENED AGAIN, PEOPLE NEED TO KNOW. I THANK YOU FOR YOUR HELP. *TR
Service brakes, Hydraulic, Mar 14, 2008
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 65 MPH, THE BRAKES FAILED. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. IF IT WERE NOT FOR THE EMERGENCY BRAKE, SHE WOULD HAVE CRASHED INTO ANOTHER VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ABS WAS FINE. THE CONTACT HAD A MECHANIC FRIEND AND HE REPLACED THE MASTER CYLINDER AND THE RESERVOIR. BECAUSE THE BRAKE FLUID WAS LEAKING, THE CONTACT'S FRIEND ALSO REPLACED THE "REMAN BRA". THE CURRENT MILEAGE WAS 42,698 AND FAILURE MILEAGE WAS APPROXIMATELY 42,498. UPDATED 04/04/08. *LJ
Service brakes, Hydraulic, Mar 4, 2008, fire
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. IN JUNE OF 2007, THE CONTACT TOOK HER VEHICLE TO A FORD DEALER REGARDING RECALL NUMBER 07S51. THE DEALER APPLIED ELECTRICAL GREASE TO THE ABS MODULE CAVITY. ON FEBRUARY 29, 2008, THE VEHICLE CAUGHT FIRE UNDER THE HOOD NEAR THE ABS MODULE. THE VEHICLE WAS DAMAGED, BUT THERE WERE NO INJURIES. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 78,500.
Service brakes, Hydraulic, Engine and engine cooling, Dec 31, 2007, fire
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE CAUGHT FIRE AFTER IT HAD BEEN PARKED FOR NINE HOURS. PRIOR TO PARKING THE VEHICLE, THE ABS WARNING INDICATOR LIGHT ILLUMINATED. THE FIRE WAS EXTINGUISHED BY USING SNOW. NO REPAIRS WERE MADE. THERE WAS NO PROPERTY DAMAGE. THE CONTACT HAS PICTURES. THE VEHICLE WAS INSPECTED IN MARCH OF 2007, BUT NOT REPAIRED FOR NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE CURRENT AND FAILURE MILEAGES WERE 130,000.
Service brakes, Hydraulic, Jul 27, 2007
(1) NOTICED ABS LIGHT WAS LIT, TOOK VEHICLE TO PALMER FORD IN CHELSEA MI TO FIND OUT WHAT THE PROBLEM WITH MY 2002 FORD ESCAPE COULD BE. THEY GAVE A BREAK DOWN THE EXCITOR RING (FOR THE ABA BRAKING SYSTEM) THAT IS ATTACHED TO THE HALF SHAFT OF MY ESCAPE WAS BROKEN. THIS ALSO CAUSED THE ABS SENSOR TO FAIL (2)AS TO FAILURE....DID GET A SECOND OPINION FROM A DIFFERENT SERVICE STATION ABOUT THE EXCITOR RING...PALMER FORD IN CHELSEA MI SAID THAT THEY WHERE NOT AWARE OF ANY OTHER ESCAPES HAVING THIS ISSUE....UNLIKE THE SECOND SERVICE STATION, WHICH HAD SEEN THIS PROBLEM IN THE ESCAPES. (3)TO CORRECT THE PROBLEM...I HAVE HAD THE HALF SHAFT REPLACED (WHICH INCLUDES THIS EXCITOR RING FOR THE ABS BRAKING SYSTEM)AND THE SENSOR.... *TR
Service brakes, Hydraulic, Jul 18, 2007
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. ON APRIL 12, 2007, THE CONTACT RECEIVED RECALL NOTICE # 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE VEHICLE WAS TAKEN TO THE DEALER THE SAME DAY. THE DEALER PROVIDED THE CONTACT WITH A RENTAL VEHICLE AND AS OF JULY 18, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE DEALER STATED THAT THEY ARE WAITING ON A PART TO ARRIVE. NO FAILURES HAVE OCCURRED AT THIS TIME. THE CURRENT MILEAGE IS 80,000 AND THE FAILURE MILEAGE WAS INAPPLICABLE.
Service brakes, Hydraulic, Jul 5, 2007
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING ON AN UNPAVED ROAD, THE CONTACT'S HUSBAND STOPPED THE VEHICLE AND APPLIED THE PARKING BRAKE. HE THEN RELEASED THE BRAKE AND APPLIED THE ACCELERATOR PEDAL. HE NOTICED THAT THE BRAKES FELT LOOSE AND THE CONTACT EXITED THE VEHICLE. SHE DISCOVERED A PUDDLE OF BRAKE FLUID UNDERNEATH THE VEHICLE. THE VEHICLE HAS NOT BEEN TAKEN TO THE MECHANIC. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 82,063.
Service brakes, Hydraulic, Jun 26, 2007
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING AT ANY SPEED, THE BRAKES GRIND WHEN STOPPING THE VEHICLE. THE ABS WARNING INDICATOR LIGHT ALSO ILLUMINATES. THE VEHICLE WAS INSPECTED BY A DEALER WHO STATED THAT THE VEHICLE NEEDED TWO FRONT AXLES AND TWO ABS SENSORS. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE CURRENT MILEAGE IS 55,600 AND FAILURE MILEAGE WAS 55,400.
Service brakes, Hydraulic, May 21, 2007, fire
WIFE HAD JUST GOTTEN HOME FROM GROCERY STORE AND ABOUT A HALF HOUR LATER THE DOG WAS BARKING. SHE LOOKED INTO THE GARAGE AND THE 2002 FORD ESCAPE WAS ON FIRE. SHE BROKE A WINDOW TO PUT WATER ON THE FIRE TO KEEP IT FROM SPREADING TO OTHER CARS AND BOAT IN GARAGE. FIRE DEPARTMENT ARRIVED AND FINISHED PUTTING OUT THE FIRE. ESCAPE WAS A TOTAL LOSS AND GARAGE HAD HEAVY SOOT AND SMOKE DAMAGE. AFTER GETTING THE INSURANCE COMPANIES NOTIFICATION OF FIRE AND GETTING WIFE'S CUTS STITCHED WE GOT HOME ABOUT 7:00 P.M. WENT TO GET THE MAIL AND THERE WAS A SAFETY RECALL NOTICE FROM FORD MAILED ON APRIL 24, 2007 FROM MICHIGAN ABOUT THE ANTI LOCK BRAKE MODULE. IT STATED THE MODULE COULD SHORT OUT EVEN WITH THE KEY IN THE OFF POSITION. NOTIFIED FORD THE NEXT MORNING OF FIRE. THEY HAD IT INVESTIGATED, AND SAID BECAUSE OF THE SEVERE DAMAGE IN THE ENGINE COMPARTMENT THEY WERE UNABLE TO DETERMINE THE ORIGIN OF THE FIRE. I THEN ASKED COULD THIS SAFETY RECALL CAUSE THIS KIND OF FIRE, AND THE FORD REPRESENTIVE SAID YES, BUT JUST SUBMIT IT TO YOUR INSURANCE COMPANY. *AK
Service brakes, Hydraulic, May 16, 2007
I OWN A 2002 FORD ESCAPE AND I HEARD OF THE RECALL REGARDING THE ABS MODULE. I RIGHT AWAY TOOK THE CAR TO MONTEBELLO FORD ON APRIL 14,2007 TO GET IT CHECKED. LATER THAT AFTERNOON THEY TOLD ME THAT THE CAR WAS READY TO BE PICKED UP, BUT THEY COULD NOT DO ANYTHING REGARDING THE ABS MODULE BECAUSE THE PARTS WERE BACK ORDERED. WHEN I PICKED UP THE CAR ON MONDAY APRIL 16, 2007 ANOTHER SERVICE TECH NICIAN ASKED ME IF EVERYTHING WAS OKAY, AND IF I HAD ANY CONCERNS. I TOLD HIM I DID. I WAS WORRIED ABOUT THE RECALL AND THE CAR WAS NOT FIXED. HE THEN CHECKED MY RECORDS AND HISTORY OF THE CAR, AND TOLD ME THATTHE ABS MODULE WAS OUT ALREADY AND IT NEEDED TO GET IT REPLACED. HE TOLD ME THAT THERE WOULD BE A SHIPMENT IN AT THE END OF THE MONTH, AND THAT I SHOULD CALL HIM TO FOLLOW UP, AND WHEN THE PART WAS IN IT WOULD BE REPAIRED AT NO CHARGE TO ME. I HAVE SINCE THE END OF APRIL TRIED TO GET A HOLD OF HIM AT MONTEBELLO FORD, BUT HE FAILED TO RETURN ANY OF MY PHONE CALLS. I DID LET HIM KNOW ON ONE OF MY MESSAGESS THAT I WOULD BE GOING OUT OF TOWN AT THE END OF MAY AND I WOULD LIKE MY CAR TO BE FIXED SO THAT I COULD FEEL SAFE DRIVING LONG DISTANCE. I WAS VERY DISSATISFIED WITH THE SERVICE AND FELT THAT MY SAFETY WAS NOT IMPORTANT. IF THE ABS MODULE WAS ON RECALL, AND I WASTOLD THAT MY WAS OUT, I EXPECTED TO GET THE SERVICE I DESERVED AS A CONSUMER.*AK
Service brakes, Hydraulic, May 11, 2007
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. ON MAY 3, 2007, THE CONTACTS VEHICLE WAS REPAIRED UNDER RECALL # 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE ABS MODULE WAS INSPECTED, LUBED, AND PASSED THE ABS MODULE TEST. ON MAY 5, 2007, THE ABS LIGHT ILLUMINATED. THE DEALER DIAGNOSED THE ABS MODULE AS BEING CORRODED AND WILL NOT REPLACE THE MODULE FREE OF CHARGE. THE CONTACT STATED THAT NO FAILURES WERE PRESENT BEFORE THE RECALL REPAIR WAS PERFORMED. THE VEHICLE'S PURCHASE DATE AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 119,868. UPDATED 06/15/07 *TR
Service brakes, Hydraulic, May 10, 2007
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT RECEIVED RECALL NOTICE # 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE DEALER STATED THAT THEY DID NOT HAVE THE RECALL REPAIR PART AND IT WOULD NOT BE AVAILABLE UNTIL JULY. THE CONTACT FEELS THAT THE WAIT TIME FOR THE PART IS TOO LONG. NO FAILURES HAVE OCCURRED AT THIS TIME. THE CURRENT MILEAGE IS 41,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Service brakes, Hydraulic, May 9, 2007
I OWN A 2002 FORD, ESCAPE. THE VEHICLE HAS A CALL BACK FOR THE ABS MODULE. I TOOK THE VEHICLE TO A FORD DEALER IN LEBANON, NH. I WAS THEN INFORMED THAT THE CAR WAS ONE OF THOSE THAT DID HAVE THE PROBLEM AND WILL NEED TO BE REPAIRED. IN THE MEANTIME, I WAS ADVISED BY THE MECHANIC AT FLANDERS & PATCH THAT THE CAR WAS CONSIDERED TOO DANGEROUS TO BE PARKED INSIDE OR EVEN UP CLOSE TO A BUILDING AS IT COULD CATCH ON FIRE. HOWEVER, I WAS ALSO INFORMED THAT FORD WILL NOT BE ABLE TO FIX THIS PROBLEM FOR AT LEAST TWO, MAYBE EVEN THREE MONTHS. IN THE MEANTIME, I AM NOT TO PARK THIS CAR INSIDE A GARAGE OR NEAR MY HOME. I LIVE IN AN AREA WHERE WE HAD SEVERAL BREAK INS AND NEVER LEFT MY CAR PARKED OUTSIDE AT NIGHT FOR THAT REASON. ALSO, I SHARED A DRIVEWAY, SO PARKING IWAS VERY LIMITED IN MY AREA. AGAIN, LEAVING THE CAR PARKED OUTSIDE WAS A PROBLEM. ALL I ASKED FROM FORD WASTO FIX THE PROBLEM NOW. FORD /NEEDED TO BE HELD RESPONSIBLE FOR ANY PROBLEM I ENCOUNTERED DUE TO THIS FAILURE ON THEIR PART TO FIX THIS. *AK
Service brakes, Hydraulic, May 8, 2007
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 35 MPH, THE VEHICLE'S BRAKE WARNING LIGHT ILLUMINATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT WENT DOWN TO THE FLOORBOARD. THE BRAKE PEDAL HAD TO BE DEPRESSED APPROXIMATELY THREE OR FOUR TIMES BEFORE THE VEHICLE WOULD STOP. THE ROAD CONDITIONS WERE CLEAR. THE MECHANIC STATED THAT THE VEHICLE NEEDED A NEW MASTER CYLINDER, POWER BRAKE BOOST, AND A POWER BRAKE CHECK VALVE. THE MECHANIC PERFORMED THE REPAIRS, BUT APPROXIMATELY THREE MONTHS LATER, THE FAILURES RECURRED. THE MECHANIC STATED THAT THE VEHICLE NEEDED ANOTHER POWER BRAKE BOOSTER. THE VEHICLE WAS REPAIRED AND NO OTHER FAILURES HAVE OCCURRED. THE CURRENT MILEAGE IS 73,300 AND FAILURE MILEAGES WERE 68,800.
Service brakes, Hydraulic, May 7, 2007
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT RECEIVED RECALL NOTICE # 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE DEALER STATED THAT THE PART FOR THE RECALL REPAIR WILL NOT BE AVAILABLE UNTIL JUNE OF 2007. THE CONTACT HAS NOT EXPERIENCED ANY FAILURES WITH THE VEHICLE. THE CURRENT MILEAGE IS 100,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Apr 19, 2007
I TOOK MY 2002 FORD ESCAPE TO A FORD DEALER TO SEE IF THE RECENT RECALL OF THE ABS MODULE CONNECTOR AFFECTED MY CAR ONLY TO FIND OUT THAT I HAD AN OIL LEAK FROM THE MASTER CYLINDER WHICH WAS DROPPING ONTO THE ABS MODULE. MAYBE THIS IS WHY THE CARS ARE CATCHING FIRE TO BEGIN WITH. IF I HADN'T TAKEN MY CAR IN TO BE CHECKED THE OIL PROBABLY WOULD HAVE CAUSED A FIRE. I HAD TO REPLACE THE MASTER CYLINDER AND MY CAR ONLY HAS 70K MILES ON IT. I HAVE NEVER REPLACED ONE ON ANY CAR I HAVE EVER OWNED AND I HAVE DRIVEN THEM OVER 150KMILES. IT COST ME 278 DOLLARS..THIS CAR ALSO HAD TO HAVE THE ROTORS REPLACED WHEN I REPLACED THE BRAKES AT 42K. THE FUEL PUMP WAS REPLACED AT 34614 MILES,THE COOLANT RECOVERY TANK WAS REPLACED AT THE SAME TIME AS THE LIGHT WAS ON. AT 51K MILES CK ENGINE LIGHT CAME ON. #4 COIL HAD TO BE REPLACED AT A COST OF 282.17. AT 70K THE ENGINE LIGHT CAME ON. THE GAS CAP FAILED AND HAD TO BE REPLACED . THIS COAST 97 DOLLARS BECAUSE IT HAD TO GO ON A DIAGNOSTIC MACHINE TO FIND THE PROBLEM. I WAS GOING TO BUY A FORD ESCAPE HYBRID BUT NOW I WILL NEVER BUY ANOTHER FORD. *TR
Service brakes, Hydraulic, Mar 28, 2007, fire
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT TWO HOURS AFTER DRIVING THE VEHICLE SMOKE WAS DETECTED. THE CONTACT LIFTED THE HOOD, AND SMOKE BEGAN TO RISE FROM THE ENGINE. THE CONTACT CALLED THE LOCAL FIRE DEPARTMENT, AND THEY REMOVED THE BATTERY FROM THE VEHICLE. THE SMOKE CEASED, AND THE VEHICLE WAS TOWED TO THE DEALER. ONCE THE DEALER INSERTED THE BATTERY BACK INTO THE VEHICLE,IT IMMEDIATELY STARTED TO SMOKE AGAIN. THE DEALER DAIGNOSED THE FAILURE AS A BURNED OUT ABS MODULE. THE CONTACT STATED THAT NHTSA ALREADY HASDAN INVESTIGATION OPEN , ACTION # PE06048)FOR THE SAME FAILURE. THE FAILURE MILEAGE WAS 70,000.*AK
Service brakes, Hydraulic, Vehicle speed control, Jan 22, 2007, fire
THIS IS TO REPORT ANOTHER SUSPECTED 2002 FORD ESCAPE ABS CONTROL MODULE FIRE. THE VEHICLE FIRE OCCURRED JAN. 9, 2007 AT CLIENT'S HOME. THE VEHICLE IS A 2002 FORD ESCAPE XLT, AND IS CURRENTLY STORED AT INSURANCE AUTO AUCTIONS (IAA), 1710 STARITA ROAD, CHARLOTTE, NC 28206-1286, PHONE: 704-596-5854, FAX: 704-596-7492, STOCK NUMBER: 2799576. THE HOUSE AND CAR ARE INSURED BY STATE FARM, WHICH HAS RETAINED ME AS ITS SUBROGATION COUNSEL. THE FIRE OCCURRED WHILE THE CAR WAS PARKED IN THE GARAGE IN THE "KEY OFF" POSITION. LARRY HELTON FOR FORD HAS ALREADY EXAMINED THE VEHICLE AND THE SCENE ON JANUARY 17, 2007. NO ONE WAS INJURED, BUT THE PROPERTY DAMAGES COULD EXCEED $50,000.00. *JB
Suspension, Service brakes, Hydraulic, Jan 17, 2007
TL*- THE CONTACT STATED THAT ON 01/05/06 WHILE DRIVING HER 2002 FORD ESCAPE AT 10 MPH. THE VEHICLE MADE A LOUD NOISE. WHEN SHE TRIED TO STOP THE VEHICLE SHE APPLIED THE BRAKES, BUT THE VEHICLE DIDN'T COME TO AN IMMEDIATE STOP. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE PUSHED TO THE FLOOR. THE VEHICLE CONTINUED TO MAKE A LOUD NOISE THAT SOUNDED LIKE THE SOMETHING LOOSE. THE CONTACT DID TAKE THE VEHICLE TO HER MECHANIC, BUT BEFORE REACHING THE MECHANIC HER ABS LIGHT TURNED ON. THE CONTACT STATED THAT THE MECHANIC TOLD HER THAT THE RELUCTOR RING HAD FAILED AND THAT THE VEHICLE NEEDED THE LEFT FRONT AXLE ASSEMBLY REPLACED. *JB UPDATED 03/19/07. *JB
Service brakes, Hydraulic, Nov 14, 2006, fire
IN 2004, MY 2002 FORD ESCAPE, AFTER BEING PARKED OVERNIGHT, CAUGHT FIRE. THE FIRE WAS TRACED BY THE DEALER TO THE ABS COMPUTER. THE VEHICLE WAS PAST WARRANTY AND FORD MOTOR COMPANY DENIED REPEATEDLY THAT THERE WAS ANY POSSIBILITY OF ANY DEFECT, OR THAT THERE WAS ANY MANUFACTURER RESPONSIBILITY. CALLS TO FORD'S CUSTOMER HOT LINE WERE HANDLED IN AN UNSATISFACTORY MANNER. THE VEHICLE WAS REPAIRED USING NEW PARTS. *JB
Service brakes, Hydraulic, Nov 3, 2006
APPROX 1 YEAR AGO - OUR 2002 FORD ESCAPE STARTED TO SMOKE WHILE SITTING IN THE GARAGE. WHEN WE GOT IT TO THE DEALER IS WAS FOUND THAT THE WIRING HARNESS WHERE IT CONNECTED TO THE ABS ECU UNIT HAD SHORTED DUE TO BRAKE FLUID GETTING INTO CONNECTOR. WHEN THE SHOP DISCONNECTED THE WIRING HARNESS CONNECTOR, THE NEXT DAY, THE FLUID IGNITED BURNING UP THE HARNESS. THE ESTIMATED COST TO FIX WAS $2000 DOLLARS, REPLACEMENT OF THE HARNESS AND ECU UNIT. WHICH SINCE THE MAJORITY OF THE DAMAGE WAS DONE IN THE SHOP FORD DID COVER THE COST OF THE REPAIR. I AM JUST FILLING THIS AS I HAVE SEEN THAT THIS ISSUE IS UNDER INVESTIGATION, AND THOUGHT THAT I SHOULD REPORT OUR INCIDENT. *JB
Suspension, Service brakes, Hydraulic, Electrical system, Nov 3, 2006, fire
DT*: THE CONTACT STATED WHILE PARKED IN THE DRIVEWAY FOR ONE DAY, THE VEHICLE CAUGHT ON FIRE. THE FIRE EXTINGUISHED ITSELF. THE VEHICLE WAS DRIVEN TO THE DEALER WHO REPLACED THE ABS MODULE AND A WIRING HARNESS. UPDATED 01/17/07. *JB THE CONSUMER STATED THE ABS LIGHT ILLUMINATED AND STAYED ON UNTIL THE ABS MODULE WAS REPLACED. THE RIGHT FRONT WHEEL BEARING WAS REPLACED.
Service brakes, Hydraulic, Nov 3, 2006
FORD ESCAPE 2002 - WE HAVE HAD AN ONGOING PROBLEM WITH THE ABS AND BRAKE LIGHTS STAYING ON. WE HAVE HAD IT INTO A FORD DEALERSHIP SEVERAL TIMES, WHO WAS NOT ABLE TO FIX IT, AND AN INDEPENDENT MECHANIC WHO WAS FINALLY ABLE TO IDENTIFY THAT IT WAS THE ANTILOCK BRAKING SYSTEM'S ELECTRONIC CONTROL MODULE CAUSING THE ISSUE. JUST READ AN ARTICLE CONCERNING AN ONGOING INVESTIGATION INTO ENGINE FIRES POSSIBLY CAUSED BY THIS MODULE AND ARE VERY CONCERNED THAT WE COULD BE NEXT. WE FIRST TOOK IT INTO THE DEALER THE MONTH OUR WARRANTY EXPIRED SO I AM PUTTING THE "INCIDENT DATE" IN FOR THAT MONTH.
Service brakes, Hydraulic, Oct 8, 2006
I TOOK MY CAR IN FOR REPAIR ON 4/22/06 BECAUSE MY ABS LIGHT HAD BEEN ON FOR A FEW DAYS. I WAS TOLD THAT MY RIGHT DRIVE AXLE NEEDED TO BE REPLACED AND THAT REPLACING THAT COULD POSSIBLY SOLVE THE PROBLEM WITH MY ABS LIGHT. IT DID NOT. I WAS THEN TOLD THAT I MIGHT NEED A NEW ABS MODULE. I WAS ADVISED THAT THE REPAIR SHOP WOULD CALL THE FOLLOWING MONDAY WITH A PRICE AND THAT MY CAR WAS SAFE TO DRIVE. *JB