2002 Ford Escape
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 1,070 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Escape model years with reports.
Of the 2002 reports, 68 involved a crash and 108 involved a fire. 45 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Structure, frame and membersApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.
Campaign 14V165000 on NHTSA.gov
Engine and engine coolingJul 26, 2012
Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.
Campaign 12V353000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJan 9, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2001-2002 ESCAPE VEHICLES MANUFACTURED FROM OCTOBER 22, 1999, THROUGH JULY 19, 2002, EQUIPPED WITH A BRAKE MASTER CYLINDER RESERVOIR CAP THAT COULD LEAK BRAKE FLUID. IF BRAKE FLUID LEAKS FROM THE CAP, IT COULD COME IN CONTACT WITH THE ANTILOCK BRAKE SYSTEM (ABS) MODULE WIRING HARNESS CONNECTOR.
CORROSION CAN DEVELOP IN THE ELECTRICAL CONNECTOR LEADING TO MELTING, SMOKE OR A FIRE.
DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER RESERVOIR CAP AND THE ABS ELECTRICAL SYSTEM WILL BE MODIFIED. AN INTERIM LETTER WAS MAILED ON JANUARY 20, 2012. DUE TO A PARTS DELAY, HOWEVER, THE REMEDY MAY NOT BE AVAILABLE CURRENTLY. IF PARTS ARE NOT AVAILABLE, FORD WILL INSTRUCT OWNERS TO PARK THEIR VEHICLES OUTSIDE UNTIL SUCH TIME AS PARTS BECOME AVAILABLE. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. THIS RECALL CAMPAIGN IS RELATED TO 07V-156.
Campaign 12V005000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 10, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.
AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.
DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V156000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Latches/locks/linkages, doors, latchDec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V602000 on NHTSA.gov
Vehicle speed control, cablesDec 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH 3.0L V6 ENGINES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.
AN UNEXPECTED INCREASE IN ENGINE IDLE SPEED MAY INCREASE STOPPING DISTANCE AND MAY RESULT IN A VEHICLE CRASH.
DEALERS WILL REPLACE THE ACCELERATOR CABLE. THE RECALL BEGAN ON JANUARY 10, 2005. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 04V574000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 6, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 ENGINES, DURING DECELERATION, THE ENGINE CAN STALL.
SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V165000 on NHTSA.gov
Representative owner complaints
1,070 reports, newest first.
Service brakes, Hydraulic, Vehicle speed control, Apr 14, 2008, fire
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT'S VEHICLE CAUGHT FIRE WHILE PARKED IN MEXICO. THE CONTACT WAS IN THE UNITED STATES AT THE TIME OF THE FIRE AND HE RECEIVED A RECALL NOTICE REGARDING THE CRUISE CONTROL. WHEN HE RETURNED TO MEXICO, HE NOTIFIED A FORD DEALER AND THEY WERE UNAWARE OF THE FAILURE. THE CONTACT WAS ABOUT TO PAY TO HAVE THE VEHICLE REPAIRED, BUT THE VEHICLE CAUGHT FIRE BEFORE ANY REPAIRS COULD BE MADE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 72,300. UPDATED 05/19/08 *BF THE RECALL WAS REGARDING THE ABS MODULE. BEFORE THE CONSUMER COULD GET THE VEHICLE FIXED, IT CAUGHT TON FIRE. THE CONSUMER STATED THE ABS LIGHT WAS ON BEFORE HE PURCHASED THE VEHICLE. UPDATED 05/19/08
Service brakes, Hydraulic, Apr 3, 2008
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE MASTER CYLINDER LEAKED BRAKE FLUID ONTO THE POWER BOOSTER AND IS CAUSING POOR BRAKING PERFORMANCE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07E023000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER). THE CURRENT AND FAILURE MILEAGES WERE 74,000.
Service brakes, Hydraulic, Vehicle speed control, Mar 30, 2008
I WENT OUT TO CRANK MY VEHICLE AND IT RAN WIDE OPEN. I TURNED IT OFF AND TRIED IT TWICE MORE WITH THE SAME RESULTS. THE SECURITY OFFICER AT MY WORKPLACE CAME OVER AND RAISED THE HOOD TO SEE WHAT WAS GOING ON. TWICE MORE I CRANKED IT WITH THE SAME RESULTS. THEN HE FOUND THE PROBLEM MY SPEED CONTROL CABLE WAS NO LONGER CONNECTED. HE GOT IT BACK ON AND ADVISED ME TO GO TO MY DEALER. THE FOLLOWING DAY THEY HAD ME BRING IT IN, THEY INFORMED ME THAT MY PARTICULAR VEHICLE WAS NOT ON THE RECALL LIST. THEY WERE GOING TO ORDER THE PART, AND WHEN I ASKED THE CHANCES OF IT HAPPENING AGAIN, THEY REPLACED THE REGULAR SPEED CABLE AND DISCONNECTED THE CRUISE CONTROL ONE UNTIL THEY COULD GET ONE IN, JUST IN CASE. I DIDN'T GET TO SEE ANY LIST, I JUST KNOW THERE WAS A RECALL ON MY TYPE OF VEHICLE FOR THIS. AM I TO JUST TAKE THEIR WORD FOR IT? I THANK THE LORD THAT I WAS SITTING IN A PARKING LOT WHEN IT HAPPENED AND NOT OUT ON THE ROAD WHERE IT COULD HAVE BEEN A VERY BAD SITUATION. ALSO WHEN THEY SAID I WAS READY THEY ASKED HOW LONG MY ABS LIGHT HAD BEEN BLINKING--I TOLD THEM IT WAS BLINKING THE DAY I TEST DROVE AND THE SALESMAN WAS GOING TO ASK ABOUT IT WHEN WE GOT BACK TO THE DEALER. I NEVER GOT AN ANSWER. IF EITHER OF THESE ARE FAULTY AND WERE NEVER REPORTED I'D LIKE TO KNOW. OTHER PEOPLE MAY EXPERIENCING THE SAME THING. AND IF THESE CABLES HAVE BEEN REPLACED BEFORE AND IT'S HAPPENED AGAIN, PEOPLE NEED TO KNOW. I THANK YOU FOR YOUR HELP. *TR
Power train, Mar 25, 2008
TRANSMISSION FAILURE, APPARENTLY A RECURRING PROBLEM WITH THE FORD 2001-2004 ESCAPE SUV. THIS ONE IS A 2002 AND DID NOT LEAVE ME STRANDED, I MANAGED TO GET IT TO THE DEALERSHIP. OTHERS (HUNDREDS++) ON THE WEB WERE STRANDED ON MAJOR HIGHWAYS. *TR
Structure, Mar 14, 2008
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT IS DISABLED AND WAS STRANDED IN HER VEHICLE FOR OVER TWO HOURS. THE VEHICLE DOORS DO NOT HAVE KEY HOLES. THE FIRE DEPARTMENT HAD TO REMOVE THE REAR DOOR PANEL IN ORDER TO FREE THE CONTACT FROM THE VEHICLE. THE CONTACT STATED THAT SHE WAS UNAWARE THAT THE VEHICLE DID NOT HAVE KEY HOLES WHEN IT WAS PURCHASED. THE DOORS ONLY OPERATED BY REMOTE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT WOULD RECEIVE A CALL BACK FROM THE DEALER. THE DOOR PANEL HAS BEEN REPAIRED. THE DEALER INFORMATION WAS UNKNOWN. THE CURRENT MILEAGE WAS 22,074 AND FAILURE MILEAGE WAS 22,064. UPDATED 4/8/08 *CN THE CONSUMER STATED FRANK IS PARALYZED. THE CONSUMER STATED THERE IS A GREAT CONCERN FOR NO KEYHOLE ON THE VEHICLE. UPDATED 04/08/08 *TR
Service brakes, Hydraulic, Mar 14, 2008
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 65 MPH, THE BRAKES FAILED. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. IF IT WERE NOT FOR THE EMERGENCY BRAKE, SHE WOULD HAVE CRASHED INTO ANOTHER VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ABS WAS FINE. THE CONTACT HAD A MECHANIC FRIEND AND HE REPLACED THE MASTER CYLINDER AND THE RESERVOIR. BECAUSE THE BRAKE FLUID WAS LEAKING, THE CONTACT'S FRIEND ALSO REPLACED THE "REMAN BRA". THE CURRENT MILEAGE WAS 42,698 AND FAILURE MILEAGE WAS APPROXIMATELY 42,498. UPDATED 04/04/08. *LJ
Air bags, Mar 13, 2008
AIR BAG LIGHT ILLUMINATED CONTINUOUSLY INDICATING THAT THE AIR BAGS MAY NOT WORK PROPERLY IN A COLLISION. FORD DEALER PERFORMED AIR BAG SELF TEST AND CODE B1881 WAS OBTAINED. I HAD TO HAVE WIRING REVISIONS TO BOTH SEATS AT A COST OF $292.86. THE DEALER REPRESENTATIVE INFORMED ME THAT THE WIRING REVISION WAS NECESSARY BECAUSE THE ORIGINAL WIRING UNDER THE SEATS WAS INCAPABLE OF ACCOMMODATING THE FULL RANGE OF NORMAL SEAT ADJUSTMENTS ALLOWED BY THE ELECTRIC SEAT ADJUSTOR. THIS IS OBVIOUSLY A MANUFACTURER DEFECT INVOLVING A SAFETY FEATURE OF THE 2002 FORD ESCAPE. SHOULD NOT THE MANUFACTURER HAVE TO PAY FOR CORRECTING THIS SAFETY DEFECT? *TR
Service brakes, Hydraulic, Mar 4, 2008, fire
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. IN JUNE OF 2007, THE CONTACT TOOK HER VEHICLE TO A FORD DEALER REGARDING RECALL NUMBER 07S51. THE DEALER APPLIED ELECTRICAL GREASE TO THE ABS MODULE CAVITY. ON FEBRUARY 29, 2008, THE VEHICLE CAUGHT FIRE UNDER THE HOOD NEAR THE ABS MODULE. THE VEHICLE WAS DAMAGED, BUT THERE WERE NO INJURIES. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 78,500.
Engine and engine cooling, Fuel system, Gasoline, Power train, Electrical system, Vehicle speed control, Equipment, Feb 20, 2008
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WENT DOWN TO THE FLOOR AND WOULD NOT RELEASE. THE CONTACT WAS ABLE TO PLACE THE VEHICLE INTO SECOND GEAR. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE CRUISE CONTROL CABLE FAILED AND JAMMED THE THROTTLE COVER. THE TRANSMISSION BECAME DAMAGED WHEN THE CONTACT SHIFTED INTO REVERSE GEAR. THE MANUFACTURER MAY NOT BE ABLE TO ASSIST. ON NOVEMBER 25, 2007, THE VEHICLE WAS TAKEN TO THE DEALER DUE TO REVERSE. THE DEALER CLEANED THE THROTTLE BODY, FLUSHED THE INJECTORS, AND CLEANED THE UPPER INTAKE GASKET AND SPARK PLUGS. THE FUEL FILTERS, COIL BOOTS, AND IGNITIONS WIRES WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 62,000. THE CONSUMER STATED THE BATTERY LIGHT COMES ON WHILE DRIVING, REPLACE FUEL FILTER, AND A/C IS NOT BLOWING COLD. UPDATED 03/31/08 *TR
Vehicle speed control, Jan 24, 2008
1) I NOTICED THAT MY RPMS WERE NOT RETURNING TO NORMAL AND MY VEHICLE WAS UNABLE TO STOP COMPLETELY. 2) I OWN A 2002 FORD EXPLORER XLS 4X4 WITH THE SOHC 4.0 LITER ENGINE. THE THROTTLE CABLE STUCK IN THE OPEN POSITION CAUSING THE ENGINE TO SURGE UNCONTROLLABLY AT APPROXIMATELY 5000 RPMS. I HAD TO TURN OFF MY IGNITION TO AVOID CRASHING THE VEHICLE INTO NEARBY TRAFFIC. OTA HAS RECEIVED REPORTS OF THIS PROBLEM, NHTSA ACTION NUMBER: PE05037, BUT CLOSED THE CASE ON NOVEMBER 2, 2005. THIS IS A SERIOUS DEFECT THAT COULD HAVE RESULTED IN A SERIOUS CRASH. I BELIEVE THAT OTA SHOULD ISSUE A RECALL FOR THIS PROBLEM AS IT DID FOR CAMPAIGN #03V280000. 3) I WILL BE CONTACTING FORD TOMORROW TO RESOLVE THIS PROBLEM. MY VEHICLE IS CURRENTLY NOT SAFE TO DRIVE. *TR
Vehicle speed control, Jan 11, 2008
ACCELERATOR STUCK ON 2002 FORD ESCAPE. AT 80MPH I FINALLY TURNED OFF IGNITION TO STOP. THROTTLE CABLE BROKE. THERE WAS A RECALL FOR THIS IN 2002 BUT NOT FOR MY PARTICULAR CAR. FORD CUSTOMER SERVICE AND FORD RECALL CENTER REFUSED TO PAY FOR REPAIRS AT DEALER. I WAS LUCKY TO SURVIVE THIS INCIDENT. WHO KNOWS HOW MANY OTHER 2002 FORD ESCAPES ALSO HAVE THIS PROBLEM?? *TR
Air bags, Jan 9, 2008
SRS AIRBAG LAMP ON ON THE DASHBOARD, IT WILL BLINK FOR 30 SECONDS WHEN YOU START THE ENGINE. THEN IT WILL STAY LIT. I BROUGHT THIS TO THE DEALER WHERE I BOUGHT THIS SUV AND AFTER 1 YEAR IT CAME ON AGAIN. I HAD IT CHECKED TO A DEALER AND THEY RESET THE LAMP AND IT CAME BACK AGAIN. IT WORRIES ME BECAUSE I DO NOT KNOW IF THE AIRBAGS WILL WORK DURING AN ACCIDENT. *TR
Power train, Jan 3, 2008
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WOULD LOOSE POWER WHEN AT A STOP. IN ADDITION, SHE WAS UNABLE TO DEPRESS THE BRAKES UNLESS THE IDLE WAS LOW. THE DEALER REPLACED THE ALTERNATOR AND THE BATTERY ON TWO OCCASIONS; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THERE IS A RECALL FOR THE POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (NHTSA CAMPAIGN ID # 04V165000) HOWEVER, THE MANUFACTURER STATED HER VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 107,447.
Steering, Jan 2, 2008
I PUT MY KEY IN, TURNED IT ON AND WENT TO SHIFT IN TO DRIVE AND THE SHIFTER CAME RIGHT OUT OF THE STEERING COLUMN. THE VEHICLE WAS IN BETWEEN GEARS.*CN
Suspension, Jan 1, 2008
WHILE DRIVING MY 2002 FORD TAURUS I EXPERIENCED THE FAILURE OF BOTH FRONT COIL SPRINGS WHICH CUT OPEN LIKE A CAN OPENER ONE FRONT TIRES AND DAMAGED THE OTHER. I HAD TO HAVE BOTH TIRES AND SPRINGS REPLACED. IF I WAS TRAVELING MORE THAN 15 MPH I FEAR I WOULD NOT BE HERE TODAY.*CN
Service brakes, Hydraulic, Engine and engine cooling, Dec 31, 2007, fire
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE CAUGHT FIRE AFTER IT HAD BEEN PARKED FOR NINE HOURS. PRIOR TO PARKING THE VEHICLE, THE ABS WARNING INDICATOR LIGHT ILLUMINATED. THE FIRE WAS EXTINGUISHED BY USING SNOW. NO REPAIRS WERE MADE. THERE WAS NO PROPERTY DAMAGE. THE CONTACT HAS PICTURES. THE VEHICLE WAS INSPECTED IN MARCH OF 2007, BUT NOT REPAIRED FOR NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE CURRENT AND FAILURE MILEAGES WERE 130,000.
Engine and engine cooling, Dec 17, 2007, fire
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE ENGINE FAILED TO IDLE IN 20 DEGREE WEATHER. THE ABS MODULE CAUGHT FIRE. THERE WERE NO INJURIES. A FIRE REPORT WAS FILED. THE CONTACT REPORTED THE FIRE TO FORD MOTOR COMPANY AND THEY ADVISED HIM TO FILE A COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
Engine and engine cooling, Dec 14, 2007
WE HAVE A 2002 FORD ESCAPE XLT WE BOUGHT NEW IN SEPT OF 2002. IT HAS 90,000 MILES ON IT. LAST WEEK MY HUSBAND WAS COMING HOME WHEN IT LOST POWER AND WOULD NOT GO OVER 50 MILES AN HOUR THERE WAS ALSO A WHIRRING SOUND. HE GOT HOME AND TO OUR MECHANIC. THERE WAS A HOLE IN THE EGS VALVE (?) WHICH IT TURNS OUT WAS CAUSED BY THE CATALYTIC CONVERTER GETTING CLOGGED, BUILDING UP PRESSURED AND CAUSING IT TO BLOW. BASED UPON MY RESEARCH ON THE NET, THIS IS FAIRLY COMMON. I AM WONDERING IF THERE IS ANYTHING BEING DONE TOWARDS A RECALL. OUR DEALER IS TRYING TO GET A NEW CC FROM THE EAST COAST (WE ARE IN THE SEATTLE AREA) BUT IT MAY TAKE UP TO 2 WEEKS. *TR
Seat belts, Dec 6, 2007
SEAT BELT RETRACTORS DON'T WORK ON BOTH SIDE[WEAK [RETURN][SPRINGS CAUSING DOORS NOT TO SHUT WHEN EXITING VEHICLE METAL CONNECTOR BLOCKS AND DAMAGES DOOR LOCK MECHANISM AND PUNCHING LARGE HOLES IN WEATHER STRIPS I'VE REPLACED TWICE ON EACH SIDE. A RECALL ON THE SEAT BELTS RETURNS SHOULD BE ISSUED. THIS PROBLEM CHEWS UP THE SEAT BELT CONNECTION METAL AND DOOR LOCK MECHANISM WHICH WILL EVENTUALLY STOP WORKING AFTER REPEATED CLOSURES. SOME ONE COULD THEN FALL OUT OF THERE CAR. *TR
Air bags, Dec 4, 2007
2002 EXPLORER XLT PURCHASED 1/03 WITH 37,995 MILES. NOW ONLY 39,996 I AM DISABLED AND DON'T DRIVE MUCH. HAD VEHICLE IN DUE TO WARRANTY OVER 11/26/07 TO CHECK THINGS OVER. WHEN I PICKED UP CAR AIR BAG WARNING LIGHT FLASHING. THOUGH IT WAS DUE TO THEIR WORK BECAUSE IT STOPPED. NEXT TIME USED VEHICLE LIGHT FLASHING THEN STAYED ON PERMANENTLY. TOOK TO DEALERSHIP AND THEY CLAIM IT THROWS A CODE #B2292, THEY ALSO SAID A BULLETIN OUT FROM FORD ON THIS #TSB03-11-03 ISSUED TO ALL MECHANICS - THAT THE PRETENSIONER SAFETY HARNESS BOTH NEED TO BE REPLACED (DEFECT). I ADVISED THEM I WILL DISPUTE THIS DUE TO THE FACT THEY ALSO STATED FORD MAY BE DOING A RECALL. I CLAIM VEHICLE FINE TILL THEY WORKED ON IT. PART COMES IN TOMORROW, THEY SAY IT SHOULD BE READY IN A FEW HOURS, AND COST IS AROUND $295.. PLUS TAXES. ALSO HAD TO HAVE A REBUILT TRANY DONE LAST YR. ON THE AIR BAG LIGHT - I READ ALL THESE COMPLAINTS AND I AM SHOCKED THAT FORD HAS NOT ISSUED A RECALL. THIS IS NUTS. WHAT IS SCARY IS ALL THE FIRE REPORTS. *TR
Power train, Dec 3, 2007
THIS WILL BE THE SECOND TIME I HAVE TO REPLACE THE BRAKE PADS AND ROTORS, NOT TO MENTION THAT FROM DAY ONE MY WHEELS HAVE BEEN COVERED IN BLACK DUST FROM THE BRAKES, AND IM TOLD THIS IS NORMAL. THE MAJOR PROBLEM HAS BEEN THE TRANSMISSION. I CAN NOT TELL YOU HOW MANY TIMES I'VE TAKEN IT IN TO BE LOOKED AT AND CALLED AND COMPLAINED TO FORD WITH NO HELP AT ALL. SINCE DAY ONE (MY CAR WAS BRAND NEW) THE AUTOMATIC TRANSMISSION MADE NOISES AS THOUGH IT WAS STUCK WHEN IT SHOULD BE SMOOTHLY SHIFTING GEARS. EACH TIME I TOOK IT IN NOONE HEARD ANYTHING...UNTIL MY WARRANTEE WAS UP THEN THINGS WERE HEARD. LETS SEE I'VE PAID FOR ENGINE FLUSHES, SPARK PLUG CHANGES, FLUID CHECKS, RESET CALIBRAITONS, I'VE NEVER MISSED AN OIL OR FILTER CHANGE AND IT PROGRESSIVELY IS GETTING WORSE. I'VE READ LOTS OF OTHER COMPLAINTS FROM FORD OWNERS REGARDING THE SAME PROBLEM. SO IF WE ALL ARE HAVING THE SAME ISSUE, WHY ISN'T FORD HELD ACCOUNTABLE TO FIX THIS??????? *TR
Suspension, Nov 29, 2007
ALL FOUR WHEELS BEARINGS ON A 2002 FORD EXPLORER WITH ONLY 70,000 MILES HAD TO BE REPLACED. ONE INCIDENT INCLUDED A WHEEL FALLING OFF DUE TO THE FAILURE OF THESE BEARINGS. *TR
Vehicle speed control, Nov 28, 2007, fire
VEHICLE PARKED IN PARKING LOT AT 9:30P.M. SHERIFF WOKE US UP 2:00 A.M. BANGING ON WINDOWS STATING SUV WAS ON FIRE. 3 OTHER VEHICLES WERE DAMAGED BECAUSE OF FIRE. I AM BLESSED MYSELF AND MY CHILDREN WERE NOT IN SUV AT THAT TIME. ALSO DAMAGED PARKING AREA. *TR
Structure, Nov 13, 2007
THE FIBERGLASS PIECE ON THE HATCHBACK OF THE VEHICLE IS CONSTANTLY CRACKING AND FALLING OFF WHILE THE VEHICLE IS MOVING. THIS IS A ROAD AND SAFETY HAZARD, AS MY PIECE CAME OFF WHILE DRIVING 55MPH. I AM CONTINUOUSLY SEEING OTHER EXPLORERS OF THE SAME MODEL AND YEAR THAT HAVE THE SAME ISSUE. FORD NEEDS TO TAKE RESPONSIBILITY FOR THEIR DEFECTIVE PRODUCT AND CONDUCT A RECALL. FURTHERMORE, THIS FAULTY PIECE IS OFFERED AT A FORD DEALERSHIP FOR REPLACEMENT AT OVER $300! *TR
Power train, Nov 13, 2007
VEHICLE TRANSMISSION FAILED AT 75,000- WE HAD TAKEN THE VEHICLE IN 2 SEPARATE OCCASIONS THE FIRST YEAR OF OWNERSHIP CONCERNING THE TRANSMISSION BUT WAS ADVISED NOTHING WRONG. *TR