2002 Ford Escape
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 1,070 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Escape model years with reports.
Of the 2002 reports, 68 involved a crash and 108 involved a fire. 45 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Structure, frame and membersApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.
Campaign 14V165000 on NHTSA.gov
Engine and engine coolingJul 26, 2012
Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.
Campaign 12V353000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJan 9, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2001-2002 ESCAPE VEHICLES MANUFACTURED FROM OCTOBER 22, 1999, THROUGH JULY 19, 2002, EQUIPPED WITH A BRAKE MASTER CYLINDER RESERVOIR CAP THAT COULD LEAK BRAKE FLUID. IF BRAKE FLUID LEAKS FROM THE CAP, IT COULD COME IN CONTACT WITH THE ANTILOCK BRAKE SYSTEM (ABS) MODULE WIRING HARNESS CONNECTOR.
CORROSION CAN DEVELOP IN THE ELECTRICAL CONNECTOR LEADING TO MELTING, SMOKE OR A FIRE.
DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER RESERVOIR CAP AND THE ABS ELECTRICAL SYSTEM WILL BE MODIFIED. AN INTERIM LETTER WAS MAILED ON JANUARY 20, 2012. DUE TO A PARTS DELAY, HOWEVER, THE REMEDY MAY NOT BE AVAILABLE CURRENTLY. IF PARTS ARE NOT AVAILABLE, FORD WILL INSTRUCT OWNERS TO PARK THEIR VEHICLES OUTSIDE UNTIL SUCH TIME AS PARTS BECOME AVAILABLE. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. THIS RECALL CAMPAIGN IS RELATED TO 07V-156.
Campaign 12V005000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 10, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.
AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.
DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V156000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Latches/locks/linkages, doors, latchDec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V602000 on NHTSA.gov
Vehicle speed control, cablesDec 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH 3.0L V6 ENGINES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.
AN UNEXPECTED INCREASE IN ENGINE IDLE SPEED MAY INCREASE STOPPING DISTANCE AND MAY RESULT IN A VEHICLE CRASH.
DEALERS WILL REPLACE THE ACCELERATOR CABLE. THE RECALL BEGAN ON JANUARY 10, 2005. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 04V574000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 6, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 ENGINES, DURING DECELERATION, THE ENGINE CAN STALL.
SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V165000 on NHTSA.gov
Representative owner complaints
1,070 reports, newest first.
Power train, Jun 25, 2007
I OWN A 2002 FORD ESCAPE AND WAS DRIVING ON THE FREEWAY WHEN THE OVERDRIVE OFF LIGHT STARTED FLASHING. I PULLED OVER ,BUT WAS NOT ABLE TO REENGAGE THE OVERDRIVE. CONTINUED THE COMMUTE HOME AND THE TRANSMISSION STARTED SHIFTING ROUGHLY, AND THEN THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO DRIVE IT TO THE DEALER, WHERE THEY TOLD ME I WOULD NEEDED A NEW TRANSMISSION. I TOOK IT, ,,(BY THIS POINT THE VEHICLE WASN'T DRIVEABLE AND HAD TO HAVE IT TOWED TO A TRANSMISSION SHOP NEAR MY HOME. THEY STATED THAT I WOULD NEED A NEW TRANSMISSION, AND THAT THIS SEEMED TO BE A COMMON OCCURRENCE FOR FORD ESCAPES. THEY SAID THAT A VEHICLE AT 90000 MILEAGE SHOULD NOT HAVE THE EXTENSIVE KIND OF TRANSMISSION DAMAGE THAT THIS VEHICLE DID.*AK
Interior lighting, Jun 20, 2007, fire
THE DOME LIGHT ON THE 2002 FORD ESCAPE 3.0L CAUSED BURNING ON THE SUNROOF SLIDING COVER WHEN THE COVER WAS OPENED. THIS HAS THE POTENTIAL TO STARTING A FIRE, ALTHOUGH NOW THEREWAS ONLY A SLOW BURN. *AK
Visibility, Jun 19, 2007
THE WINDSHIELD ON THE FORD ESCAPE CRACKED WHEN I RINSED IT WITH A REGULARLY GARDEN HOSE. SINCE I RINSE ALL MY CARS FREQUENTLY AND HAVE NEVER HAD THIS PROBLEM MY MECHANIC SUGGESTED THAT THE GLASS WAS VERY THIN AND LIKELY CRACKED FROM THE COLD WATER HITTING THE WARMER GLASS. I CONTACTED THE FORD DEALER, WHO INDICATED THAT THERE WAS NO KNOWN PROBLEM WITH THEIR WINDSHIELDS. I HAVE SCHEDULED A GLASS COMPANY TO REPLACE THE WINDSHIELD THIS FRIDAY, JUNE 22 AT MY HOUSE. PLEASE CONTACT ME, IF YOU NEED ADDITIONAL INFORMATION. THANK YOU. *AK
Exterior lighting, Jun 11, 2007
I HAVE TAKEN THE 2002 FORD ESCAPE TO THE DEALER MANY TIMES FOR THE HEADLIGHTS NOT COMING ON, TURNING OFF, BLINKING WHILE IN USE, AND NOT TURNING OFF AFTER USE. THIS WAS A SAFETY ISSUES THAT NEEDED TO BE ADDRESSED. THE ONLY WAY I COULD GET THE LIGHTS TO GO OFF WAS TO REMOVE THE FUSES. I AM HAVING TROUBLE EVEN FINDING OUT IF THIS ITEM WAS A DEFECT RECALL. THAT WAS PUT UP WITH THE FORD COMPANY I GREW UP WITH. *AK
Engine and engine cooling, May 30, 2007
TL*THE CONTACT OWNS A 2002 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH IN DRY CONDITIONS, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE IMMEDIATELY AFTERWARDS NOR ON THE FOLLOWING DAY. THE VEHICLE WAS TOWED TO AAA FOR A DIAGNOSIS. THE CONTACT STATED THAT SHE IS EXPERIENCING THE SAME FAILURE AS NOTED IN RECALL # 06E056000 (FUEL SYSTEM, GASOLINE). THE CURRENT AND FAILURE MILEAGES WERE 106,000.
Suspension, May 29, 2007
FRONT STRUT SPRING BROKE FOR NO APPARENT REASON. *TR
Suspension, Service brakes, Air, Air bags, May 24, 2007
IN APRIL 2007, I TOOK MY 2002 FORD ESCAPE BECAUSE OF CONSTANT CLICKING NOISE THAT I HEARD COMING FROM THE LEFT FRONT SIDE OF THE CAR FOR ABOUT 3 MONTHS. I WAS TOLD THAT IT WAS MY SWAY BAR END LINK, BUT THE RIGHT SIDE. THE LEFT END LINK HAD BEEN REPLACED IN APRIL 2006, SO I HAD TO PAY FOR THE RIGHT END LINK TO BE REPLACED. THE CLICKING NOISE PERSISTS. NOW, THE DEALER IS SAYING THAT IT IS THE RIGHT LOWER CONTROL ARM THAT IS MAKING THE NOISE AND I MUST HAVE DONE SOMETHING TO IT, EVEN THOUGH IT IS THE SAME NOISE AND STARTED ONLY 2 DAYS AFTER BEING SERVICED. ALSO, THE CAR HAS STALLED TWICE. THE FRONT BRAKE ROTORS HAVE BEEN REPLACED TWICE AND NEEDS A THIRD REPLACEMENT. THE TRANSMISSION HAS BEEN REPLACED. THE AIR BAG LIGHT COMES ON INTERMITTENTLY AND REMAINS ON FOR MONTHS AT A TIME; STARTED IN 2004. THE WINDOWS AND DOOR LOCKS HAVE BEEN SERVICED FOR INTERMITTENTLY NOT WORKING THREE TIMES BEFORE THE PROBLEM WAS RESOLVED.
Service brakes, Hydraulic, May 21, 2007, fire
WIFE HAD JUST GOTTEN HOME FROM GROCERY STORE AND ABOUT A HALF HOUR LATER THE DOG WAS BARKING. SHE LOOKED INTO THE GARAGE AND THE 2002 FORD ESCAPE WAS ON FIRE. SHE BROKE A WINDOW TO PUT WATER ON THE FIRE TO KEEP IT FROM SPREADING TO OTHER CARS AND BOAT IN GARAGE. FIRE DEPARTMENT ARRIVED AND FINISHED PUTTING OUT THE FIRE. ESCAPE WAS A TOTAL LOSS AND GARAGE HAD HEAVY SOOT AND SMOKE DAMAGE. AFTER GETTING THE INSURANCE COMPANIES NOTIFICATION OF FIRE AND GETTING WIFE'S CUTS STITCHED WE GOT HOME ABOUT 7:00 P.M. WENT TO GET THE MAIL AND THERE WAS A SAFETY RECALL NOTICE FROM FORD MAILED ON APRIL 24, 2007 FROM MICHIGAN ABOUT THE ANTI LOCK BRAKE MODULE. IT STATED THE MODULE COULD SHORT OUT EVEN WITH THE KEY IN THE OFF POSITION. NOTIFIED FORD THE NEXT MORNING OF FIRE. THEY HAD IT INVESTIGATED, AND SAID BECAUSE OF THE SEVERE DAMAGE IN THE ENGINE COMPARTMENT THEY WERE UNABLE TO DETERMINE THE ORIGIN OF THE FIRE. I THEN ASKED COULD THIS SAFETY RECALL CAUSE THIS KIND OF FIRE, AND THE FORD REPRESENTIVE SAID YES, BUT JUST SUBMIT IT TO YOUR INSURANCE COMPANY. *AK
Service brakes, Hydraulic, May 16, 2007
I OWN A 2002 FORD ESCAPE AND I HEARD OF THE RECALL REGARDING THE ABS MODULE. I RIGHT AWAY TOOK THE CAR TO MONTEBELLO FORD ON APRIL 14,2007 TO GET IT CHECKED. LATER THAT AFTERNOON THEY TOLD ME THAT THE CAR WAS READY TO BE PICKED UP, BUT THEY COULD NOT DO ANYTHING REGARDING THE ABS MODULE BECAUSE THE PARTS WERE BACK ORDERED. WHEN I PICKED UP THE CAR ON MONDAY APRIL 16, 2007 ANOTHER SERVICE TECH NICIAN ASKED ME IF EVERYTHING WAS OKAY, AND IF I HAD ANY CONCERNS. I TOLD HIM I DID. I WAS WORRIED ABOUT THE RECALL AND THE CAR WAS NOT FIXED. HE THEN CHECKED MY RECORDS AND HISTORY OF THE CAR, AND TOLD ME THATTHE ABS MODULE WAS OUT ALREADY AND IT NEEDED TO GET IT REPLACED. HE TOLD ME THAT THERE WOULD BE A SHIPMENT IN AT THE END OF THE MONTH, AND THAT I SHOULD CALL HIM TO FOLLOW UP, AND WHEN THE PART WAS IN IT WOULD BE REPAIRED AT NO CHARGE TO ME. I HAVE SINCE THE END OF APRIL TRIED TO GET A HOLD OF HIM AT MONTEBELLO FORD, BUT HE FAILED TO RETURN ANY OF MY PHONE CALLS. I DID LET HIM KNOW ON ONE OF MY MESSAGESS THAT I WOULD BE GOING OUT OF TOWN AT THE END OF MAY AND I WOULD LIKE MY CAR TO BE FIXED SO THAT I COULD FEEL SAFE DRIVING LONG DISTANCE. I WAS VERY DISSATISFIED WITH THE SERVICE AND FELT THAT MY SAFETY WAS NOT IMPORTANT. IF THE ABS MODULE WAS ON RECALL, AND I WASTOLD THAT MY WAS OUT, I EXPECTED TO GET THE SERVICE I DESERVED AS A CONSUMER.*AK
Air bags, May 15, 2007
AIR BAG WARNING LIGHT ON INTERMITTENTLY ON DASHBOARD. STARTED IN 6/03, TAKEN TO DEALER 5 TIMES AND STILL NOT REPAIRED. I AM RESIGNED TO HAVING AN INOPERATIVE AIRBAG.*AK
Service brakes, Hydraulic, May 11, 2007
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. ON MAY 3, 2007, THE CONTACTS VEHICLE WAS REPAIRED UNDER RECALL # 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE ABS MODULE WAS INSPECTED, LUBED, AND PASSED THE ABS MODULE TEST. ON MAY 5, 2007, THE ABS LIGHT ILLUMINATED. THE DEALER DIAGNOSED THE ABS MODULE AS BEING CORRODED AND WILL NOT REPLACE THE MODULE FREE OF CHARGE. THE CONTACT STATED THAT NO FAILURES WERE PRESENT BEFORE THE RECALL REPAIR WAS PERFORMED. THE VEHICLE'S PURCHASE DATE AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 119,868. UPDATED 06/15/07 *TR
Service brakes, Hydraulic, May 10, 2007
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT RECEIVED RECALL NOTICE # 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE DEALER STATED THAT THEY DID NOT HAVE THE RECALL REPAIR PART AND IT WOULD NOT BE AVAILABLE UNTIL JULY. THE CONTACT FEELS THAT THE WAIT TIME FOR THE PART IS TOO LONG. NO FAILURES HAVE OCCURRED AT THIS TIME. THE CURRENT MILEAGE IS 41,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Service brakes, Hydraulic, May 9, 2007
I OWN A 2002 FORD, ESCAPE. THE VEHICLE HAS A CALL BACK FOR THE ABS MODULE. I TOOK THE VEHICLE TO A FORD DEALER IN LEBANON, NH. I WAS THEN INFORMED THAT THE CAR WAS ONE OF THOSE THAT DID HAVE THE PROBLEM AND WILL NEED TO BE REPAIRED. IN THE MEANTIME, I WAS ADVISED BY THE MECHANIC AT FLANDERS & PATCH THAT THE CAR WAS CONSIDERED TOO DANGEROUS TO BE PARKED INSIDE OR EVEN UP CLOSE TO A BUILDING AS IT COULD CATCH ON FIRE. HOWEVER, I WAS ALSO INFORMED THAT FORD WILL NOT BE ABLE TO FIX THIS PROBLEM FOR AT LEAST TWO, MAYBE EVEN THREE MONTHS. IN THE MEANTIME, I AM NOT TO PARK THIS CAR INSIDE A GARAGE OR NEAR MY HOME. I LIVE IN AN AREA WHERE WE HAD SEVERAL BREAK INS AND NEVER LEFT MY CAR PARKED OUTSIDE AT NIGHT FOR THAT REASON. ALSO, I SHARED A DRIVEWAY, SO PARKING IWAS VERY LIMITED IN MY AREA. AGAIN, LEAVING THE CAR PARKED OUTSIDE WAS A PROBLEM. ALL I ASKED FROM FORD WASTO FIX THE PROBLEM NOW. FORD /NEEDED TO BE HELD RESPONSIBLE FOR ANY PROBLEM I ENCOUNTERED DUE TO THIS FAILURE ON THEIR PART TO FIX THIS. *AK
Service brakes, Hydraulic, May 8, 2007
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 35 MPH, THE VEHICLE'S BRAKE WARNING LIGHT ILLUMINATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT WENT DOWN TO THE FLOORBOARD. THE BRAKE PEDAL HAD TO BE DEPRESSED APPROXIMATELY THREE OR FOUR TIMES BEFORE THE VEHICLE WOULD STOP. THE ROAD CONDITIONS WERE CLEAR. THE MECHANIC STATED THAT THE VEHICLE NEEDED A NEW MASTER CYLINDER, POWER BRAKE BOOST, AND A POWER BRAKE CHECK VALVE. THE MECHANIC PERFORMED THE REPAIRS, BUT APPROXIMATELY THREE MONTHS LATER, THE FAILURES RECURRED. THE MECHANIC STATED THAT THE VEHICLE NEEDED ANOTHER POWER BRAKE BOOSTER. THE VEHICLE WAS REPAIRED AND NO OTHER FAILURES HAVE OCCURRED. THE CURRENT MILEAGE IS 73,300 AND FAILURE MILEAGES WERE 68,800.
Service brakes, Hydraulic, May 7, 2007
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT RECEIVED RECALL NOTICE # 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE DEALER STATED THAT THE PART FOR THE RECALL REPAIR WILL NOT BE AVAILABLE UNTIL JUNE OF 2007. THE CONTACT HAS NOT EXPERIENCED ANY FAILURES WITH THE VEHICLE. THE CURRENT MILEAGE IS 100,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Engine and engine cooling, May 4, 2007
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHEN THE VEHICLE WAS REPAIRED UNDER RECALL # 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE), THE DEALER STATED THAT THE OIL PAN GASKET LEAKED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE COST TO REPLACE THE OIL PAN. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE CURRENT MILEAGE IS 5,360 AND FAILURE MILEAGE WAS 4,800.
Electrical system, Apr 24, 2007
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE HAD A SLIGHT ODOR, BACK FIRED ON TWO OCCASIONS, AND RAN POORLY. IN OCTOBER 2005 THE VEHICLE HESITATE D AT 20 MPH. THE MECHANIC DIAGNOSED THE FAILURE AS THE IGNITION COIL AND REPLACED IT FOR $400. IN MAY 2006 THE VEHICLE RAN POORLY AND BACK FIRED AGAIN. THE MECHANIC DIAGNOSED THE FAILURE AS THE COIL ONCE AGAIN AND WAS REPLACED AT 52,980 MILES. IN JULY 2006 THE VEHICLE RAN POORLY FOR A THIRD TIME. THE FORD DEALER STATED THAT TWO COILS FAILED AT 53,011 MILES. IN APRIL O 2007 THE CONTACT FELT THE VEHICLE RAN POORLY AGAIN, AND TOOK IT TO THE DEALER, SUSPECTING COIL FAILURE FOR THE FIFTH TIME. THE CURRENT MILEAGE IS 60,000 , AND FAILURE MILEAGE WAS 47,000.*AK
Engine and engine cooling, Apr 23, 2007
REPLACED CRACKED CATALYTIC CONVERTER ASY 5L8Z*5G232* CATALYTIC AT 121,000 MILES. CRACKED IN 2 PLACES. FORD TOLD ME IT WAS 2ND FORD ESCAPE IN 2 WEEKS WITH SAME PROBLEM WITH CRACKS IN SAME LOCATION. BILL COST $1126.91 TO REPAIR. *TR
Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Apr 19, 2007
I TOOK MY 2002 FORD ESCAPE TO A FORD DEALER TO SEE IF THE RECENT RECALL OF THE ABS MODULE CONNECTOR AFFECTED MY CAR ONLY TO FIND OUT THAT I HAD AN OIL LEAK FROM THE MASTER CYLINDER WHICH WAS DROPPING ONTO THE ABS MODULE. MAYBE THIS IS WHY THE CARS ARE CATCHING FIRE TO BEGIN WITH. IF I HADN'T TAKEN MY CAR IN TO BE CHECKED THE OIL PROBABLY WOULD HAVE CAUSED A FIRE. I HAD TO REPLACE THE MASTER CYLINDER AND MY CAR ONLY HAS 70K MILES ON IT. I HAVE NEVER REPLACED ONE ON ANY CAR I HAVE EVER OWNED AND I HAVE DRIVEN THEM OVER 150KMILES. IT COST ME 278 DOLLARS..THIS CAR ALSO HAD TO HAVE THE ROTORS REPLACED WHEN I REPLACED THE BRAKES AT 42K. THE FUEL PUMP WAS REPLACED AT 34614 MILES,THE COOLANT RECOVERY TANK WAS REPLACED AT THE SAME TIME AS THE LIGHT WAS ON. AT 51K MILES CK ENGINE LIGHT CAME ON. #4 COIL HAD TO BE REPLACED AT A COST OF 282.17. AT 70K THE ENGINE LIGHT CAME ON. THE GAS CAP FAILED AND HAD TO BE REPLACED . THIS COAST 97 DOLLARS BECAUSE IT HAD TO GO ON A DIAGNOSTIC MACHINE TO FIND THE PROBLEM. I WAS GOING TO BUY A FORD ESCAPE HYBRID BUT NOW I WILL NEVER BUY ANOTHER FORD. *TR
Suspension, Apr 13, 2007
BOTH REAR COIL SPRINGS DEFECTIVE PARTS. FORD WAS WILLING TO HELP ME WITH THIS COST OF THE REPAIR. *AK
Electrical system, Vehicle speed control, Apr 12, 2007, fire
OUR 2002 FORD ESCAPE CAUGHT ON FIRE WHILE PARKED IN THE GARAGE. IT APPEARS THAT THE FIRE ORIGINATED IN OR AROUND THE ABS MODULE. THANKFULLY THERE WERE NO INITIAL SERIOUS INJURIES, THOUGH WE INCURRED SMOKE DAMAGE AND THE INCONVENIENCE OF A NON FUNCTIONING VEHICLE. *JB
Electrical system, Apr 5, 2007, fire
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. ON FEBRUARY 9, 2007 THE VEHICLE CAUGHT ON FIRE IN THE GARAGE AND BURNED TO THE FRAME. THE FIRE BEGAN ON THE ELECTRICAL INSTRUMENT PANEL ON THE DRIVER'S SIDE. THE VEHICLE WAS DESTROYED WHILE PARKED IN THE GARAGE. THE FIRE MARSHALL AND INSURANCE COMPANY HAVE PHOTOS. THE FIRE MARSHALL STATED THAT THE SWITCH OR SENSOR CAUSED THE FIRE. THE INSURANCE COMPANY INVESTIGATOR STATED THAT THE FIRE WAS DUE TO AN ELECTRICAL FAILURE. THE CONTACT'S VEHICLE BURNED 20 DAYS AFTER IT WAS PURCHASED. THE CURRENT AND FAILURE MILEAGE WERE 86,000. *AK
Service brakes, Hydraulic, Mar 28, 2007, fire
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT TWO HOURS AFTER DRIVING THE VEHICLE SMOKE WAS DETECTED. THE CONTACT LIFTED THE HOOD, AND SMOKE BEGAN TO RISE FROM THE ENGINE. THE CONTACT CALLED THE LOCAL FIRE DEPARTMENT, AND THEY REMOVED THE BATTERY FROM THE VEHICLE. THE SMOKE CEASED, AND THE VEHICLE WAS TOWED TO THE DEALER. ONCE THE DEALER INSERTED THE BATTERY BACK INTO THE VEHICLE,IT IMMEDIATELY STARTED TO SMOKE AGAIN. THE DEALER DAIGNOSED THE FAILURE AS A BURNED OUT ABS MODULE. THE CONTACT STATED THAT NHTSA ALREADY HASDAN INVESTIGATION OPEN , ACTION # PE06048)FOR THE SAME FAILURE. THE FAILURE MILEAGE WAS 70,000.*AK
Suspension, Mar 19, 2007
REAR COIL SPRING ON 2002 FORD TAURUS BROKE AND DAMAGED THE LEFT REAR TIRE. I RESEARCHED ONLINE AND FOUND NUMEROUS COMPLAINTS. THIS COULD HAVE BEEN A MAJOR ACCIDENT.
Electrical system, Vehicle speed control, Mar 13, 2007
ON MARCH 13TH 2007 MY CAR WAS PARKED IN THE DRIVEWAY AND SMOKE WAS COMING OUT OF THE BOTTOM OF THE ESCAPE AND THE HOOD. IT SMELLED LIKE AN ELECTRICAL FIRE- I INVESTIGATED WHERE THE SMELL WAS AND IT ALL LOOKED FINE- I TURNED ON THE ESCAPE AND THEN THE BRAKE LIGHTS AND ABS LIGHT CAME ON ALONG WITH THE ENGINE CHECK LIGHT. I LOOKED UP ON THE INTERNET AND SAW THAT SEVERAL COMPLAINTS ON THE BRAKE SYSTEM CATCHING ON FIRE. *JB